Welcome to the Republic Way! A message from Republic Bank of Chicago President William H. Sperling Welcome to the Republic Bank family. We’re excited you’re joining us! Since our acquisition of Edgebrook Bank (EB) earlier this year, you have had limited access to Republic Bank of Chicago’s (RBC) many advantages. I want to thank you for your patience during the thorough conversion process and inform you of changes soon taking effect that will increase the value of being a RBC customer. Perhaps not surprisingly, RBC and the former EB use different computer systems to process your accounts and transactions. The weekend prior to Novenber 9, we will take necessary actions to undergo a bank conversion. This is the transfer of all data from your old bank’s computer systems to the systems in effect at RBC. This is a routine, but time-consuming process that consists of numerous verifications to ensure that all information is moved cleanly and correctly. The EB employees are being trained on the new software and will be able to help you with any questions you may have after the conversion is complete. Soon you will have access to all of the products and services that RBC has to offer, including all 19 branches. Please note the upcoming conversion milestones and the in-depth summary of product and service modifications throughout the remainder of this guide. Thanks for the continued opportunity to serve you. Come in and experience “The Republic Way” today! Sincerely, William H. Sperling Vice Chairman, President, CEO Republic Bank of Chicago Safe & Sound Your money is safe and secure with Republic Bank of Chicago What happened? Edgebrook Bank (EB) was closed Friday, May 8, 2015, by the Illinois Department of Financial and Professional Regulation – Division of Banking. The Federal Deposit Insurance Corporation (FDIC) was the appointed receiver. The FDIC transferred all deposits and most assets from Edgebrook Bank (EB) to Republic Bank of Chicago (RBC). According to regulatory policy, no advance notice is given to the public. Are my deposits insured by the FDIC? Are my deposits safe? The FDIC Standard Maximum Deposit Insurance Amount (SMDIA) for deposits is $250,000 per depositor per insured financial institution. How does the closing of EB affect me? If you deposit at both EB and RBC: deposits at the two banks continue to be insured separately by the FDIC for six months after the bank closing date, up to applicable limits. You can learn more at http://www.fdic.gov/ index.html . The effect of the closing on the average depositor of EB will be minimal, as the FDIC transferred all deposits and certain loans to RBC. Customers of EB and RBC should continue banking as usual, and feel confident their deposits are secure. If you held an account at EB, you now have an account at RBC. The former EB branch has reopened as a RBC branch. Is my money deposited in EB safe? Please note: If you have an EB account, you will not be able to transact business at existing RBC branches until you are notified that the system integration has taken place. In turn, existing customers of RBC will not be able to transact business at the EB branch until we undergo the system integration. Yes. In terms of the “safety” of EB deposits, we consider this development very positive for EB customers, given RBC’s fiscal strength. RBC is currently classified by the regulators as “well capitalized,” the highest possible designation. All EB deposits remain safe and sound, just as before, insured by the FDIC within the legal limits. What exactly is meant by conversion? A bank conversion is the transfer of all data from your old bank’s computer systems to the systems in effect at RBC. This is a routine, but time-consuming process, that consists of numerous verifications to ensure that all information is moved cleanly and correctly. How will this conversion affect me? Once the process is complete on November 9, 2015 you will have access to all the products and services that RBC has to offer, including 19 branches. On September 18, 2015, the former EB branch will permanently close. Beginning September 19, 2015, you will be able to conduct your banking needs at our Lincolnwood location. Additional information on this closure can be found on page 2. Please peruse the rest of this booklet to learn about accessing new locations, Online Banking, our Debit MasterCard™, as well as account changes and upgrades. Important Dates. Mark Your Calendars! September September 18 October 19 9 Edgebrook Bank Closure Begin Banking at Lincolnwood At 5pm the branch will permanently close. All former Edgebrook Bank customers can begin banking at our Lincolnwood branch. See page 14, for Lincolnwood location details and hours. October 20 October 23 November November 5 6 November 9 Online Banking Debit MasterCard™ Debit MasterCard™ Debit MasterCard™ Online Banking Online Banking Conversion Completed Unlimited Access Access your EB Online Banking account and save a copy of your transaction history for your records. Your PIN (Personal Identification Number) is mailed. You will need this PIN in order to use your new Debit MasterCard™. Your new Debit MasterCard™ is mailed. Once you receive your card, activate your new card immediately using the PIN that was mailed to you. After you activate your card change your PIN. You need to continue using your old card from EB through November 4th. Begin using your new card. You must perform a PIN-based transaction to activate your new card. Once a PIN-based transaction is successfully completed, you may begin to make signaturebased transactions. ATMs and POS (point-of-sale) transactions are now available for use.Your old EB card will no longer work after today. Please destroy your old card once you have activated your new card. Last full day to access your EB Online Banking Account to save or print a copy of your transaction history. This record will not transfer over to your RBC Online Banking Account. Access to EB Online Banking will be unavailable beginning at 12pm CST today. You will have access to RBC Online Banking beginning Monday, November 9th at 9am. Please destroy your old card after you have confirmed that your new card is activated and destroy your EB checks after ordering new RBC checks. You now have access to all 19 branches. Ordering Checks Online Banking You may visit a personal banker at your branch to order new checks. Your account is accessible online at 9:00am on RBankChicago.com. Follow the directions in the below section to enroll for Online Banking. If you have any difficulty enrolling, please call 866.296.4035 for Online Banking Support. You can now enroll for Online Banking and E-Statements. You will have until November 5th to complete this if you wish to have a copy. This record will not transfer over to your RBC Online Banking Account. To enroll for Online Banking see the section below for directions. Telephone Banking Call 877.615.8728 to set up banking over the phone. Personal Online Banking Enroll for Online Banking The Online Banking system will be unavailable from: 2 November 6 November 9 Transactions and history need to be printed or downloaded prior to November 6, 2015 at 12pm CST. This information will not be accessible online after this date. 12pm CST Please make a record of your Bill Pay payees so that you can easily enter them into the new system. 9am CST Also note, any Bill Pay transactions scheduled for November 6, 7, and 8 will be paid on November 6, 2015. Bill Pay transactions scheduled for payment after November 8, 2015, will not be paid. Please plan accordingly. Beginning November 9, 2015, at 9am, you sign up for online banking directly at RBankChicago.com. Business Online Banking How to enroll for Online Banking: Online Bill Pay Go Green with E-Statements. • Go to RBankChicago.com Unfortunately, your Bill Pay transaction history, payee information, and scheduled transactions will not transfer to your new RBC Online Banking Account. You will have to enter all payee information and schedule all Bill Pay transactions once you have access to your new RBC Online Banking Account. We apologize for this inconvenience. E-Statements are FREE and available for customers with checking accounts or statement savings accounts. E-Statements are a green way to maintain your account history. • Place your cursor over the ‘Personal’ menu option and select ‘Spending & Saving’ from the drop down menu that appears. • Scroll down the page to ‘Online Services’ and select ‘Sign Up’. Follow the on screen prompts. Note: During the enrollment process you will be asked give your last statement balance. Please enter a $0 balance for all your accounts. For Online Banking Support call 866.296.4035. Online Bill Pay allows you to write checks online for amounts up to $9,999. You can also schedule automatic payments, receive bills online, and view payment records. You must be enrolled in Online Banking to have access to Online Bill Pay. It’s FREE, safe, and easy! • 24/7 account access • Convenient, safe, secure, and FREE • Reduces risk of identity theft • Environmentally friendly — saves paper Transactions and history need to be printed or downloaded prior to November 6, 2015 at 12pm CST. This information will not be accessible online after this date. Please note, any Bill Pay transactions or transfers scheduled for November 6, 7, and 8 will be paid on November 6, 2015. Please plan accordingly. Beginning November 9, 2015, at 9am, you sign up for online banking directly at RBankChicago.com. See page 10, for more details. 3 Personal Banking Checking Accounts Excess Activity Charge Check Writing Check Image Available Direct Deposit Available Ring RB Available Debit MasterCard™ Internet Banking E-Statements Available None Unlimited No Yes Yes Yes Yes Yes Tier 1: $0 – 999 Tier 2: $1,000 – 4,999 Tier 3: $5,000 – 24,999 Tier 4: $25,000+ None Unlimited Yes Yes Yes Yes Yes Monthly (credited on last day of each month) Tier 1: $0 – 2,499 Tier 2: $2,500 – 9,999 Tier 3: $10,000 – 24,999 Tier 4: $25,000+ $25 fee charged for transactions in excess of 6 per statement cycle 6 per statement cycle No Yes Yes Yes Yes Yes Monthly Tier 1: $0 – 4,999 Tier 2: $5,000 – 9,999 Tier 3: $10,000 – 24,999 Tier 4: $25,000 - 49,999 Tier 5: $50,000 - 99,999 Tier 6: $100,000 + None Unlimited Yes Yes Yes Yes Yes Yes Account Minimum to Open Service Charge Monthly Service Charge Minimum to Avoid Service Charge Interest Crediting/ Compounding Tiered Interest FREE Checking formerly EB Free Checking $25 None None NA NA NA Interest Checking formerly EB NOW Money Market $1,000 Yes $10 plus $0.20/check paid $1,000 minimum daily balance or average collected balance of $1,500 Monthly Executive Money Market formerly EB Premier Money Market $2,500 Yes $25 $2,500 minimum daily balance to avoid monthly service charge Elite Checking formerly EB Premier Checking $5,000 Yes $30 $5,000 minimum daily balance Yes Important Information Regarding Changes to Your Account Ordering Checks How do I order new RBC checks? Must I order new checks from RBC? Visit a branch after November 9, 2015 to order new RBC checks. All EB checks should be destroyed when RBC checks are received. RBC check provider is Harland Clarke. You can order checks online at RBankChicago.com or through a Personal Banker at a RBC Branch. You may order checks from the vendor of your choice, at your own expense. However, you must change the Routing Transit Number (RTN) to 071001180 and the bank name to Republic Bank of Chicago (see image). NOTE: if you order checks from another source and the information is incorrect, the erroneous information may delay the processing of your checks. Will my Routing Transit Number change? Yes. Your Routing Transit Number will change to 071001180. However, your current Routing Transit Number will be honored until December 31, 2015. Please keep in mind that beginning December 31, 2015, RTN 071001180 should be used for all your new direct deposits, wire transfers, Automated Clearing House (ACH) payments, deposit tickets and check orders. I am a business owner. What should I know about my business checks? Business check usage will be consistent with personal check usage. Please see a Personal Banker to order new RBC checks. Sample Check RBC’s check provider is Harland Clarke. You can order checks online at RBankChicago.com or through a Personal Banker. 4 What will happen to my checking account statement during the conversion of operational systems? All customers will receive their statements at the regular time according to the statement schedule at EB. After November 9, you will receive an additional statement. Your next checking account statement will be sent based on your new account statement cycle date. Please contact your Personal Banker with questions. Will the deposits I make at a branch be credited the same day they are made? As a general rule, most money deposited in your account will be credited to your account the same business day. However, if the deposit is made on a Saturday, Sunday, or federal holiday, the deposit is credited the next business day. For more details on deposit availability, please speak with a Personal Banker. What is the posting order for Consumer Deposit items? Our policy is to process deposits and credits first. We process bank fees second. Third to process is non-returnable items (includes: in-person withdrawals, checks cashed at the branch, internal transfers between accounts, online banking transfers/payments, returned deposit items, and wire transfers). Fourth in line to process are ATM and Debit Card transactions. Next, fifth in line, we process preauthorized ACH Debits. Checks are processed next or sixth in order. We process items according to the dollar amount (smallest to largest) if there are multiple items within the category of transaction. NOTE: Please see a RBC Personal Banker for further details on the posting order for Business Account items. What happens if there are insufficient funds in my account at the time of a transaction? When will funds deposited in my account be available for withdrawal and to pay checks that I have written? Availability varies depending on the type and method of deposit. Our policy is to generally make funds from the deposit of a check available on the second business day after the day of your deposit. • Special deposit tickets, to ensure next day availability, are available at the teller window. • When you make a deposit before closing on a business day that we are open, we will consider that day to be the day of your deposit. If a check, item or transaction (other than • If an Exception Hold applies, the maximum an ATM or everyday debit card transaction) number of days the bank can delay funds is presented without sufficient funds in your from being available is seven business account to pay it, we may at our discretion, pay days. the item (creating an overdraft) or return the item for insufficient funds (NSF). We encourage • NOTICE: Under Exception Hold for New you to keep careful records and practice good Accounts, the maximum number of days account management. This will help you to the bank can delay funds from being avoid creating items without sufficient funds available is nine business days. and potentially incurring the resulting fees. If you have questions regarding this, please see • For deposits made at ATMs we own or operate, funds will be available on the a Personal Banker. second business day after the day of deposit. The funds from US Treasury checks, the first $200 of a deposit and on-us checks that are made payable to you and are deposited at an ATM located on our premises will be available on the first business day after the day of deposit. • If we cash a check for you that is drawn on another bank, we may withhold corresponding funds in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited the check. For more information and/or a complete copy of the updated Funds Availability Policy please see a Personal Banker. 5 Saving Accounts Account Republic Statement Savings* formerly EB Statement Savings EB Premier Statement Savings EB Passbook Savings EB Premier Passbook Savings Republic Starter Statement Savings* formerly EB Kids Club Savings Minimum to Open Service Charge Monthly Service Charge Minimum to Avoid Service Charge Interest Crediting/ Compounding* Tiered Interest $25 Yes $3 $25 minimum balance Monthly Tier 1: $25 – 4,999 Tier 2: $5,000+ $25 No N/A N/A Monthly Tier 1: $25+ Excess Activity Charge Direct Deposit Available Ring RB Available ATM Card Internet Banking E-Statements Available $1 fee charged for transactions in excess of 6 Yes Yes Yes Yes Yes Yes Yes No Yes Yes $1 fee charged for transactions in excess of 6 * The above RBC accounts (Republic Statement Savings & Republic Starter Statement Savings) will receive, on a quaterly basis, a mailed account statement. Interest is credited on the last day of each month on all savings accounts. IRAs & CDs Traditional IRA The traditional IRA is an account which allows you to defer taxes on your earnings until they are withdrawn. Also, certain contributions are tax deductible in the tax year for which they are made. Roth IRA The Roth IRA is a non-deductible account that features tax-free withdrawals for certain distribution reasons after a five-year holding period. Since Roth IRA contributions are non-deductible and taxed in the year they are earned, people who expect to be in a higher tax bracket when they retire may benefit more from these accounts than from a traditional IRA. Fee Schedule for Deposit Accounts — Effective Upon Conversion Coverdell Education Savings Account (CESA) The Coverdell Education Savings Account is a non-deductible account that features tax-free withdrawals for a very specific purpose, a child’s higher education expenses. At first glance, the CESA looks similar to traditional and Roth IRAs. After all, higher education distributions are permitted from these accounts as well. The crucial difference is that while qualified higher education distributions from a traditional or Roth IRA are penalty-free, the same distributions from an Education IRA are penalty-free and tax-free. Consult your tax advisor regarding how selecting one of these accounts would impact your specific tax situation. Offer may be withdrawn at any time without notice. A penalty may be imposed for early withdrawal. Minimum deposit to open account is $1,000.00. How often will CD interest be paid? What will the bank’s early withdrawal penalties be? Penalties on CDs will be as follows: “Early Withdrawal Penalty: If we consent to a request for a withdrawal that is otherwise not permitted, you may have to pay a penalty. The penalty will be an amount equal to 90 days of interest on the amount withdrawn for terms 3 months to 12 months, or 180 days of interest on the amount withdrawn on terms 13 months to 60 months, whether earned or not.” Returned Mail fee — after second month (per month) Transfer to cover NSF when calling a Branch $8.00 Telephone transfer fee when calling a Branch $8.00 Dormant account fee* $10.00 *An account is considered to be dormant if there has been no activity, exclusive of ACH Balance inquiry when calling a Branch $3.00 Check/Item copy (check written by customer)* $3.00 Notary Public (customers only) FREE Check printing fee Price will vary depending on style Cashiers Check $7.00 Money Order $5.00 $10.00 transactions, or the posting of interest and/or service charges, for the following time periods after the date of last activity: Demand Accounts (including NOW & Money Market Accounts) 1 year; Savings Accounts 2 years; and Certificate of Deposit Accounts 5 years Overdraft Related Fees Paid/Return NSF fee $35.00 Continuous OD fee (per day, after 5 days) $5.00 Daily Maximum Paid/Returned NSF fee $140.00 The types of transactions for which overdraft fees may be imposed are: ATM withdrawals, debit card transactions, preauthorized automatic debits, in- person withdrawals, telephone-initiated transfers, other electronic transfers, as well as check transactions. Wire Transfer Fees Via Branch Miscellaneous Fees Domestic-Outgoing$30.00 Account history request/ Statement copy $15.00 Research/Reconciliation $50/hr (1hr minimum) If I allow my CD to automatically rollover what term will it roll into? 25 Months 24 Months Counter Check fee per item (Maximum 5 per month) $5.00 30 Months 30 Months Stop Payment fee (per item) $35.00 CD Term Rollover Term 36 Months 36 Months Charge back fee (per check) $25.00 91 days or less 3 Months 40 Months 36 Months Automatic Transfer (per transfer) $6.00 48 Months Early account closing fee (closed within first 6 months) $35.00 60 Months Lost Passbook (savings only) $35.00 Domestic Collection fee - Outgoing $40.00 3 Months 3 Months 48 Months 6 Months 6 Months 60 Months 7 Months 6 Months 8 Months 6 Months 9 Months 9 Months 10 Months 9 Months 11 Months 9 Months 12 Months 12 Months This chart reflects the changes when a Certificate of Deposit/CD IRA term matures into another term. The above chart is a schedule of how a specific term CD will mature should the CD just roll over automatically and not be closed and re-opened or renegotiated into another term by the customer. (Notices received prior to October 23, 2015, may have incorrect renewal term information. Customers should refer to the list for correct renewal information). Domestic Collection fee - Incoming $50.00 Foreign Currency/Check Collection fee $100.00 Foreign Check (Canadian) Processing <$10,000 $15.00 Foreign Currency/Check Collection fee applies if >$10,000 Domestic-Incoming$15.00 International (U.S.Dollars) $50.00 International (Foreign Currency) $100.00 Wire Transfer Cut-Off Time–2:00PM Central Time Safe Deposit Box Annual Rental Fees 2” x 5” x 22” $30.00 3” x 5” x 22” $40.00 4” x 5” x 22” $45.00 5” x 5” x 22” $50.00 3” x 10” x 22” $65.00 4” x 10” x 22” $70.00 5” x 10” x 22” $75.00 6” x 10” x 22” $80.00 8” x 10” x 22” $95.00 10” x 10” x 22” $135.00 12” x 10” x 22” $155.00 10” x 20” x 22” Lost keys (per key) $215.00 $25.00 Coupon redemption $35.00 Delinquency charge $10.00 $10.00 Drilling charge $250.00 With an automatic payment from a Republic Bank checking or savings account, the customer receives a $10.00 discount. Safe Deposit Boxes are not available at all locations. Chicago Branches Safe Deposit rentals are also subject to a City of Chicago sales tax. 13 Months 12 Months Signature Verification Stamp 14 Months 12 Months Medallion Stamp $20.00 Levies, Garnishments, Citations, etc. $225.00 Coin 1% of total value/$5 min. ATM/Debit Cards Immigration Letter $25.00 Replacement ATM/Debit MasterCard™$15.00 Hold Do Not Mail Request $10.00/month Standard Express/Overnight delivery 15 Months 12 Months Will CD/IRA interest rates remain the same? 16 Months 12 Months 17 Months 12 Months Yes, interest rates will remiain the same until renewal. 18 Months 18 Months 19 Months 18 Months 6 ServicesFee Checks Answers to Questions Regarding CDs & IRAs All CD interest will pay on a month-end basis. The first payment will take place on November 30, 2015, and then occur at month-end going forward. This includes interest checks, interest transfers into another account and interest added to the Certificate of Deposit. Availability of some services varies by location. These fees may not be inclusive of all of our fees. Fee schedule effective March 1, 2013. 24 Months 24 Months (plus attorneys fees if any) $30.00 ServicesFee *Research fee may apply 7 Personal Borrowing Personal Loans We have many lending options available. • Home Equity Loans • Home Equity Lines of Credit • Residential Mortgages • Fixed Rate Mortgages Debit MastercardTM Card for Personal and Business Home Equity Loans & Lines of Credit Answers to Questions Regarding Active Loans Home Equity Loans and Lines of Credit allow you to borrow a percentage of the equity in your home for whatever you need. Equity is the money value of your home in excess of any money you owe on it. Who will I make my loan payments payable to? Effective immediately, loan payments should be made payable to Republic Bank of Chicago. To avoid delays in processing your payment, please mail to: • Adjustable Rate Mortgages Home Equity Loans and Lines of Credit are great for: • Construction & Renovation Financing • Home improvements • Auto Loans • Vacations • Overdraft Protection • New car purchase • Savings Secured Loans Home Equity Loans Borrow a lump sum with fixed rates and terms, and fixed payments. • Credit Cards Please contact any of our Branch Managers for a Personal Loan customized to meet your needs. Fixed Rate Mortgages With our Fixed Rate Mortgages you can be confident that your loan payment will not fluctuate when the market changes. Adjustable Rate Mortgages Our Adjustable Rate Mortgages offer a lower rate for a short period of time. The rate may change annually thereafter. We offer 5/1 and 7/1 ARMs. Home Equity Lines of Credit Borrow money as you need it, against an established line of credit, based on your equity. This is a revolving 10 year line. For more information, contact a Personal Banker. Auto Loans A range of rates and terms are available for new and used car purchases and refinance. The amount of the down payment, length of the loan and other factors are weighed to tailor a monthly payment that suits your budget. Republic Bank of Chicago Attn: Loan Operations 2221 Camden Court, Oak Brook, IL 60523 Will the terms of my loan be affected in the conversion? No, the terms or conditions of your loan will not be affected. All rates, fees and payments will remain the same. Will the loan I have set up for automatic payments change? No, if your loan is set up to automatically debit an account for your loan payment, it will continue to draft. Who can I contact regarding my loan? Please call Republic Bank Loan Operations Department at 630.570.7758, or your loan officer with any questions. We may report information about your account to credit bureaus. Late payments, missed payments, or other defaults on your account may be reflected in your credit report. Your new RBC Debit MasterCardTM card is effective beginning November 5, 2015. • October 20: Your PIN (Personal ID Number) is mailed out to you. • October 23: Your new RBC Debit Master-CardTM card is mailed out to you. • Activate your new card immediately by doing one of the following: - Call 877.615.8728 and follow prompts - Complete a PIN-based transaction • Continue using your old card through There are a number of special programs offered by the U.S. and State of Illinois governments that help first time home buyers purchase a home. Ask a friendly mortgage specialist about your options. November 4. • November 5: Please destroy your EB card and begin using your RBC Debit MasterCardTM only . Features and Benefits ATTENTION • It makes cents! Receive 3 cents back on all point-of-sale (POS) purchases! • Over thousands of Surcharge-Free ATMs! • 24/7 account access • Accepted nationwide • Cash withdrawals from Checking and Savings accounts • Transfer between RBC accounts (activity restrictions may apply) • Balance inquiries • Deposits at select ATM locations • Cash advances at MasterCard™ member institutions IMPORTANT REGULATORY INFORMATION What if I want RBC to authorize and pay overdrafts on my ATM and everyday debit card transactions? Visit a RBC Branch to complete a Reg-E Optin form to affirmatively consent to this service. If I opted in with EB, authorizing them to pay overdrafts on ATM and everyday debit card transactions, must I opt-in for this service to continue with RBC? Yes. Your agreement for this service needs to be re-established with RBC. • Stand-in limits apply November 5-8. - $200 ATM cash withdrawals (PIN) Mobile Banking lets you bank when and where you want. - $300 signature transactions (POS) Normal card limits will apply after conversion is complete on November 9, 2015. Don’t Forget! • Deposit checks on the go • Schedule one-time payments with Bill Pay • Check your latest account balance • Search recent transactions • Easily transfer cash between your accounts • Find nearby branches and ATMs Download the App and get started today! Does my Business account offer a Debit MastercardTM? • Yes. You can receive a Business Debit MasterCardTM with any Business Checking or Business Money Market account. • For Business cards, receive 10 cents back on all point-of-sale purchases. Contact any vendors that may use your card for reoccurring payments and notify them of your new card number. Contact your local branch with any questions or concerns you may have. The Debit MasterCard™ is FREE and is available to customers with Checking accounts and Money Market accounts. The Debit MasterCard™ allows you the freedom to travel light — without your checkbook, credit cards or large amounts of cash. Equipped with the same security features as Republic Bank of Chicago Online Banking. Message and data rates may apply. Review complete Terms and Conditions. 8 9 Business Banking Business Accounts Account Minimum to Open Service Charge Monthly Service Charge Minimum to Avoid Service Charge Interest Crediting/ Compounding Tiered Interest Excess Activity Charge Business Basic Checking* formerly EB Business Free Checking* EB Non Profit Checking* $100 NA NA NA NA NA Cash deposits over $1,000 per statement Yes cycle charged $1.50 per $1,000 deposited; Transactions over 100 are $0.75 each Business Advantage Checking* formerly EB Business Free Checking* $100 Yes $15 $2,500 average collected balance NA NA Commercial Checking* formerly EB Business Free Checking* $100 Yes Vary NA NA Business Select Money Market* formerly EB Business Free Checking* $2,500 Yes $25 Fees are offset by an earnings credit. See Commercial Fee Schedule* $2,500 minimum daily balance to avoid monthly service charge Tiered/Monthly Tier 1: $0 – 2,499 (credited on last Tier 2: $2,500 – 9,999 day of each month) Tier 3: $10,000 – 24,999 Tier 4: $25,000 – 99,999 Tier 5: $100,000+ Check Writing Check Image Available Direct Deposit Available Ring RB Available Debit Internet E-Statements MasterCard™ Banking Available Yes Yes Yes Yes Yes Yes Cash deposits over $5,000 per statement cycle charged $1.50 per $1,000 deposited; Yes Transactions over 200 are $.50 each Yes Yes Yes Yes Yes Yes Depends on account activity and balance Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 6 per $25 per item for transactions in excess of 6 statement per statement cycle cycle *All former EB Business Free Checking account customers should have received a letter in the mail indicating which RBC checking account has been designated for you. Please reference that letter when reviewing the business checking account details. Speak to a Personal Banker for the Commercial Fee Schedule. Business Online Banking Transactions and history need to be printed or downloaded prior to November 6, 2015 at 12pm CST. This information will not be accessible online after this date. Please note, any Bill Pay transactions or transfers scheduled for November 6, 7, and 8 will be processed on November 6. Bill Pay transactions scheduled for payment after November 8, will not be pald. Please plan accordingly. Online Bill Pay Unfortunately, your Bill Pay transaction history, payee information, and scheduled transactions will not transfer to your new RBC Online Banking Account. You will have to enter all payee information and schedule all Bill Pay transactions once you have access to your new RBC Online Banking Account. We apologize for this inconvenience. Online Bill Pay allows you to write checks online for amounts up to $9,999. You can also schedule automatic payments, receive bills online, and view payment records. You must be enrolled in Online Banking to have access to Online Bill Pay. It’s FREE, safe, and easy! 10 Beginning November 9, 2015, at 9am, you will be able to enroll for Online Banking. How to enroll for Online Banking: • Go to RBankChicago.com • Place your cursor over the ‘Business’ menu option and select ‘Manage Your Business’, then ‘Checking & Savings’ from the drop down menus that appears. • Scroll down the page to ‘Online Services’ and select ‘Sign Up’. Follow the on screen prompts. Note: During the enrollment process you will be asked give your last statement balance. Please enter a $0 balance for all your accounts. For Business Online Banking Support call 800.593.4345. Business Borrowing Commercial Real Estate Go Green with E-Statements. • Loans and Lines of Credit • Commercial Mortgages E-Statements are FREE and available for customers with checking accounts or statement savings accounts. E-Statements are a green way to maintain your account history. • Working Capital Lines of Credit • Commercial Construction Loans • Equipment Loans • Commercial Real Estate Loans • Business Expansion Loans • Residential/Developmental Properties We have the expertise to meet all your business needs. Contact Peter Sperling at 630.664.5276 today to create a custom business solution tailored for your business. • Acquisition Financing • 24/7 account access • Convenient, safe, secure, and FREE • Reduces risk of identity theft • Environmentally friendly — saves paper Cash Management Services Let Republic Bank help you meet your goals by customizing a package of services for your company. • Collection Services • Disbursement Services • Automatic Sweep Services • Card Services • Business Online Banking • Land Development Loans • Multi-Family Properties, Acquisition and Refinance • Letters of Credit Our team of experienced real estate professionals has funded hundreds of millions of dollars in transactions. When you work with us, you will not only get great products and rates, but you will get custom tailored transactions that fit your needs. For Commercial Real Estate solutions, please contact Dave Livingston at 630.241.5704. Answers to Questions About Business Banking Will my employees continue to be able to cash their checks at the bank even if they are not RBC customers? Effective November 9, non-account holders cashing checks drawn on EB or RBC will be subject to the following procedures: • A fee per check will be assessed for cashing checks drawn on RBC. • These checks may be cashed in the lobby only for a limited amount. • Two forms of identification are required. • The individual will be asked to apply their right thumb to an inkless fingerprinting device that will be placed on the front of the check. • This procedure can be avoided by opening a RBC checking account, or if you are a business owner, you might consider offering Work Perks to your employees. See page 12 for details on Work Perks. For Cash Management solutions, please contact Michael Gilbert at 630.209.4009. 11 Work Perks Enhance your employees’ benefits with help from Republic Bank of Chicago Investments & Financial Services With Work Perks, your employees will receive exclusive bank benefits, including: • FREE Checking • One-time $25 bonus with direct payroll deposit to FREE Checking account* • FREE box of RBC checks Republic Financial Services • No minimum balance • No monthly service charges • FREE unlimited transactions • FREE 24/7 phone access • FREE Online Banking with FREE Online Bill Pay • FREE E-Statements • FREE cash-back Debit MasterCard™ • Additional coupons for waived fees and special offers on Safe Deposit Boxes and CDs For more information, contact a Personal Banker. Designed for our business customers, Work Perks is a unique package of RBC products and services designed to enhance the financial needs of your employees. * Bonus will be deposited to account once ACH credit posts to account. One-time bonus period expires 90 days from account opening date. No minimum balance is required to obtain bonus. Reward may be considered reportable income and may be reported on IRS form 1099. Personal We have the investment products and services to help you plan for your future. • Financial Planning • Fixed Income • Education Planning • Annuities The Importance of Investing. You’ve worked hard for what you have and deserve to have the future you want. Your financial future depends in large on decisions you make today. When you take the time to build a financial plan you are taking the first step in achieving your goals, and we will be there to help guide you every step of the way. • Private Asset Management • Equity Investments Why Invest? • Insurance Developing an investment plan requires you to quantify your goals and could greatly improve your chances of achieving the retirement that you have dreamed of for yourself and your family. It could help maximize the chances of meeting the objectives in your financial plan and best align with your financial goals. • Retirement Planning • Legacy Planning • Alternative Investments • Global Wealth Services • FREE — no cost to your company or employees Regardless of the state of your current financial picture, it’s always a good idea to review your financial plan and understand how it relates to your financial goals and be aware of the measures you can take to help you stay on track. Why Have a Financial Advisor? Having the support and knowledge of a financial consultant may improve your chances of having a more secure future for you and your loved ones. We can help guide you through a process and navigate you through the steps you should be taking that best enable you to reach your financial goals. You may even discover new opportunities that you weren’t aware of or better understand the ones you do have and how you can improve them to better fit your specific needs. • Tailored for your business • Reduces payroll costs by increasing direct deposit participation • Convenient for your employees • Easy to implement • Requires no administrative effort from you Ask us how to enroll your staff. Business Employer Benefits Planning We specialize in helping employers develop cost-effective benefits programs and executive compensation plans to help attract and retain valuable employees. • Group Insurance Plans • Disability Insurance • Health Insurance • Premium Financing Business Succession & Exit Planning We help small business owners prepare to exit or retire under the most favorable financial conditions. We look at key issues such as will the business be capable of distributing enough income to principals post departure. We develop strategies to maximize value in the short and long terms and when appropriate, we coordinate the development of a business succession and exit plan with bankers, attorneys and accountants. • Retirement Plan Services • Defined Contribution Plan Services • Defined Benefit Plan Services • Insurance-based Retirement Plans No Bank Guarantee | Not a Deposit | Not FDIC Insured | Not Insured By Any Federal Government Agency | May Lose Value All Securities and Advisory Services offered through Investment Professionals, Inc. (IPI), a Registered Broker/Dealer & Registered Investment Advisor and member FINRA & SIPC. The investment services offered by IPI under the name Republic Financial Services are in no way affiliated with or offered by Republic Bank nor is Republic Bank a registered broker/dealer. Customers working with Republic Financial Services will be dealing solely through IPI with respect to their investment, brokerage and securities transactions. IPI does not offer or provide legal or tax advice. Please consult your attorney and/or tax advisor for such services. The products offered by Investment Professionals, Inc. are not insured by the FDIC, the NCUA or any other agency of the government, are not deposits or other obligations for the bank or guaranteed by the bank and involve investment risks, including possible loss of principal amount invested. 12 13 Access Anywhere N A 5 mi B D E F P C Q S G L H I K J SR M N O A 4433 W Touhy Avenue, Lincolnwood, IL 60712 p 847.675.2800 f 847.675.5747 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 7pm M – F, 8am – 1pm Sat Walk-Up: 8am – 9am M – Sat G 2221 Camden Court, Oak Brook, IL 60523 Retail p 630.928.1505 f 630.928.1477 Corporate p 630.570.7700 f 630.928.1479 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 9am – 1pm Sat B 2720 W Devon Avenue, Chicago, IL 60659 p 773.761.2700 f 773.761.3604 Lobby Hours: 9am – 5pm M – Th, 9am – 6pm F, 9am – 1pm Sat Drive-Up: 9am –6pm M – Th, 9am – 7pm F, 9am – 2pm Sat Walk-Up: 8am – 9am & 5pm – 6pm M – Th, 8am – 9am & 6pm – 7pm F, 8am – 9am & 1pm – 2pm Sat H 9440 Joliet Road, Hodgkins, IL 60525 p 708.387.2680 f 708.387.2686 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat C 120 W Madison, Chicago, IL 60602 p 312.263.7242 f 312.263.7237 Lobby Hours: 8am – 5pm M – F 2nd Floor (Personal Banking): 9am – 5pm M – F D 1640 W Lake Street, Addison, IL 60101 p 630.285.5500 f 630.285.1928 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat E 6400 W Diversey Avenue, Chicago, IL 60707 p 773.237.9879 f 773.237.9367 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – F, 8am – 1pm Sat Walk-Up: 8am – 9am & 5pm – 6pm M – F, 8am – 9am Sat F 5500 St. Charles Road, Berkeley, IL 60163 p 708.544.5500 f 708.544.5520 Lobby Hours: 9am – 5pm M – Th, 9am – 6pm F, 9am – 1pm Sat Drive-Up: 8am – 6pm M–Th, 8am – 7pm F, 8am – 1pm Sat Walk-Up: 8am – 9am & 5pm – 6pm M – Th, 8am – 9am & 6pm – 7pm Fri, 8am – 9a Sat N 15790 S Harlem Avenue, Orland Park, IL 60462 p 708.342.2530 f 708.342.2531 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat O 8420 W 171st Street, Tinley Park, IL 60487 p 708.429.9360 f 708.429.9331 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat I 6501 S Pulaski Road, Chicago, IL 60629 p 773.581.4500 f 773.581.4563 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat P 101 Main Street, West Chicago, IL 60185 p 630.231.5100 f 630.231.1423 Lobby Hours: 9am –5pm M – F Drive-Up: 8am – 6pm M – F, 8am – 1pm Sat Walk-Up: 8am – 6pm M – F, 8am – 1pm Sat J 4028 W 79th Street, Chicago, IL 60652 p 773.581.6191 f 773.581.9612 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat Q 105 E Roosevelt Road, West Chicago, IL 60185 p 630.231.8317 f 630.876.3186 Lobby Hours: 9am –5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – F, 8am – 2pm Sat K 1510 75th Street, Darien, IL 60561 p 630.241.4500 f 630.241.4502 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat R 2720 Hassert Blvd, Naperville, IL 60564 p 630.922.1500 f 630.922.1515 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat L 101 Chestnut Street, Hinsdale, IL 60521 p 630.323.3800 f 630.789.2559 Lobby Hours: 9am –5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – F, 8am – 1pm Sat S 2136 S Oak Park Ave, Berwyn, IL 60402 p 708.637.9100 f 708.637.9101 Lobby Hours: 9am – 5pm M – Th, 9am – 6pm F, 9am-1pm Sat M 9530 W 131st Street, Palos Park, IL 60464 p 708.923.1013 f 708.923.1305 Lobby Hours: 9am – 5pm M – F, 9am – 1pm Sat Drive-Up: 8am – 6pm M – Th, 8am – 7pm F, 8am – 1pm Sat Surcharge-Free ATMs Bank by Phone 1.877.615.8728 Bank at RBankChicago.com Safe Deposit Boxes Over Thousands of Surcharge-Free ATMs Your destination for Online Banking, Online Bill Pay, and E-Statements. Available at these branches: All 19 branch locations have ATMs that you can access for FREE. To find nationwide surcharge-free ATMs in the STARsf system: Access account and loan information in English and Spanish anytime from anywhere. • Balance inquiries See pages 2 and 3 for more details. • Go online to star.com • Transfer funds between RBC accounts* Online Banking Help Line • Click “Star® ATM Locator” • Verify deposits and withdrawals • Call 866.296.4035 • Specify “Surcharge-Free ATMs” and search by zip code to find • Determine the status of specific written checks results in your area What are the normal transaction limits for my Debit MasterCard™? • $300 ATM cash withdrawals (PIN) • $1200 signature transactions (POS) What should I do if my card becomes lost or stolen? Call 800.236.2442 immediately to report it . To access Bank by Phone • Have your Account Number, SSN, and Personal Identification Number (PIN) handy. • Press 1 for English and 2 for Spanish. • Enter your PIN followed by the pound key (#). The first time you call, the PIN will be the last four digits of the primary account holder’s SSN or Tax ID number. Once the initial PIN is entered, you will be prompted to select a new PIN. • 4433 W Touhy Ave, Lincolnwood 847.675.2800 • 2720 W Devon Ave, Chicago 773.761.2700 • 6501 S Pulaski Rd, Chicago 773.581.4500 • 9440 Joliet Rd, Hodgkins 708.387.2680 • 1510 75th St, Darien 630.241.4500 Customer Service Need help? Call us. New Account & Services • Call 800.526.9127 • 1640 W Lake St, Addison 630.285.5500 • 5500 St. Charles Rd, Berkeley 708.544.5500 • 2720 Hassert Blvd, Naperville 630.922.1500 • 105 E Roosevelt Rd, West Chicago 630.231.8317 • Listen to the menu as it guides you through the necessary steps to access your accounts through your telephone keypad. *Activity restrictions may apply. 14 15 2221 Camden Ct Oak Brook, IL 60523 Welcome to the Republic Bank Family. Republic Bank of Chicago is committed to providing creative financial solutions that enhance and inspire our customers’ business and personal lifestyles. We help our customers achieve their success by employing enthusiastic professionals and empowering them to deliver the ultimate customer experience. We define this as “The Republic Way”. We’re celebrating over 50 years of serving greater Chicagoland. Founded in 1964 with a single location on the southwest side, Republic Bank of Chicago has thrived as a family-owned neighborhood bank, growing to ninteen locations throughout the Chicagoland area. With the recent acquisition of Edgebrook Bank, we’re excited to begin lasting relationships with your communities.