The Yellow Promise? To Help You Keep Yours. Transportation Solutions That Empower Northwest Promotional Marketing Association Members Every shipment is a commitment to your customers. Every delivery is a promise kept. When your reputation is on the line, there’s no room for second chances. At Yellow, we’ve been helping association members meet their commitments for decades. As the first transportation provider ISO certified system-wide from pickup through delivery, we have the processes in place to help you keep your promises with transportation solutions to meet your changing needs. We can put equipment at your disposal for unusual shipments, or we can develop customized technology to improve your supply chain. Whatever the situation, Yellow is focused on providing what’s best for you. And now, NWPMA members can take advantage of a complete portfolio of Yellow services uniquely suited to your business needs. Expertise when you need it. Solutions the way you want them. Services that assure your promises are kept. Anytime, guaranteed Keep your time-critical promises with Yellow services guaranteed to meet your time frames and business requirements. Anywhere, seamlessly Yellow moves your business anywhere you need it to go: direct to cities in your region, across the country, across the border, or around the world. Any need, expertly managed Yellow can step up to the unique challenges that come with moving goods and products that require special attention. 1•800•610•6500 Anytime. Anywhere. Any need. Guaranteed.SM * Yes We Can® help NWPMA Members keep your promises with a full range of transportation solutions. Seamless delivery anywhere your business goes Guaranteed time-critical services Regional – Standard Ground Regional Advantage Expedited – Exact Express® • 100% customer satisfaction guarantee plus constant monitoring, proactive notification, and proof of delivery • Expedited air and ground delivery – same day, next day, any day, any time Standard Transit Times Guaranteed – Definite Delivery® • Guaranteed standard transit times or you don’t pay • Constant monitoring, proactive notification, and proof of delivery provide end-to-end visibility † • 1-, 2- and 3-day regional service offering increased speed and greater value • Regional expertise with the comprehensive portfolio of a global transportation solutions leader Across the Continental U.S., Alaska, Hawaii, and Puerto Rico – Standard Ground™ • ISO certified best-in-class service system-wide from pickup through delivery • More direct delivery points in the U.S. than any other provider Canada and Mexico – specialized cross-border services Customized solutions for any need Making sure your exhibit makes the show • On-site experts, caravan services, guaranteed time-critical delivery, special equipment • Comprehensive coverage to and from Canada, Mexico, and all points in the U.S. • Streamlined document preparation and electronic transmission plus multilingual (Spanish/French) Customer Service Representatives. Global – delivering transportation solutions to the world Catering to large volume shipping needs • End-to-End, multi-modal solutions for large shipments requiring special equipment • Seamless integrated air, ocean, and overland service around the world • Full logistics support includes single provider invoicing, customs clearance, cargo insurance, and warehousing Making return goods management hassle-free • Hassle-free return goods processing that improves inventory control, customer satisfaction, and your bottom line At your service anytime, anywhere, for any need Customer Service Centers – 1-800-610-6500 Handling your chemical shipments safely • Trained staff and 24-hour hotline provide peace of mind and ensure on-time deliveries • Answers to your questions 24/7 from dedicated business transportation experts who use the latest technology to provide up-to-the-minute support MyYellow.com Protecting your goods from the elements • Special handling procedures and equipment protect your temperature-sensitive goods Special services for unique challenges • Special equipment including lift-gates, stair crawlers, and cranes, plus specialized services such as crating, inside delivery, packing, and unpacking Dedicated equipment for exclusive-use shipments • Dedicated vehicles include charter aircraft, air-ride equipment, flatbeds, hotshots, temperaturecontrolled vehicles, and various sizes of dedicated ground equipment • Online transportation management tools and applications available anytime • Get rate quotes, schedule pickups, track shipments, simplify accounting, and manage your transportation needs whenever and however you want YellowGlobal.com • Industry-leading online global quoting, booking, and tracking system for international air and ocean shipments gives you enhanced convenience, control and visibility E-business • Innovative, customized tools and solutions connect you to your customers and partners to integrate and improve the way you do business • Includes EDI, XML, customized management tools, live chat support, wireless access, and system integration Call Dale Pelland at 1-800-458-3323 ext 5789 today to find out how the NWPMA/Yellow shipping program can benefit your organization. 1•800•610•6500 m y y e l l o w . c o m *Applies to Exact Express® and Definite Delivery®. Assoc-NWPMA 3/05 Printed In U.S.A. † For details of our 100% on-time service guarantee, go to myyellow.com ® © 2005, Yellow Transportation™