PRODUCT As a contract business entity, Sunray supplies industry standards-compliant interior components specific to the needs of each client’s project. Every job is accompanied by the seamless coordination of Sunray’s team to ensure a successful completion of the entire interior fitting-out project. Some of Sunray’s end products include ceiling, wall and floor finishes, customised furniture, and soft and loose furniture. In addition, its full suite of services from cost engineering, innovative solutions to manufacturing technologies gives Sunray a significant edge over its competitors. Its adoption of stringent quality procedures further ensures high quality products coupled with excellent site execution. This allows the company to plan, execute, monitor and further improve its works and processes. The Quality Department and the Environmental & Occupational Health and Safety Department manage these procedures, which are headed by very experienced senior project managers. MARKET When it comes to interior fittings for high-end and mid-range market clientele, Sunray is one of the topmost brand names that come to the minds of architects and interior designers. The experts in total fitting-out works, Sunray Woodcraft Construction Pte Ltd works closely with its clients to produce premium quality fittings and interior-enhancing features to suit their specifications for a gamut of industries ranging from hospitality, corporate, food & beverage to retail and more. Singapore’s market leader in the trade with an annual turnover of S$115 million in 2009, the company’s portfolio includes many high profile projects such as nightspot St James Power Station, Biopolis, The Pan Pacific Hotel, Klapsons Hotel @ Hoe Chiang, the Ascott Centre for Excellence, the Singapore American School, the Institute for Technical Education, Resorts World Sentosa’s Festive Hotel and Hard Rock Hotel, as well as the hotel at the much-awaited Marina Bay Sands integrated resort. ACHIEVEMENTS Along with these prominent projects, Sunray has seen significant progress within the last three years. Ranked a Singapore 1000 company by DP Information Group as one of Singapore’s most successful companies, Sunray achieved the second position in sales turnover for Construction – Fittings/Fixtures industry in 2010 – a major jump from the 26th position in 2009. RECENT DEVELOPMENTS In line with the progress of the company, Sunray has adopted a new appearance with its recent logo redesign. Doing its part as a socially-responsible corporate citizen, Sunray embarked on an internal GoGreen Initiatives campaign to echo the Building and Construction Authority’s second Green Mark Scheme to promote sustainable living in built environments. Some of its initiatives have included refurbishing and reusing filing cabinets and chairs for all of its 14 site offices, as well as innovative recycling ideas such as converting an unused table into a drawing rack. This success has been largely due to its good reputation and emphasis in quality management, and employee occupational health and workplace safety. In October 2009, the company was certified the ISO 9001, ISO 14001 and OHSAS 18001 for its fully integrated QEOHS (Quality, Environment, Occupational Health and Safety) Management Systems by independent certification body AJA Registrars. In addition, Sunray was certified the BizSAFE Star level on May 15, 2009, and subsequently the BizSAFE Partner level on Jul 1, 2009, by Singapore’s Workplace Safety & Health Council. HISTORY It all began as a humble family carpentry business with a handful of workers in 1980. Starting off in furniture making, the small team operated from a small workshop with a makeshift office. Over the years, the company developed into an interior contract business with the incorporation of Sunray Woodcraft Construction Pte Ltd in 1987. To further develop its market share and strengthen its manufacturing capabilities, its Malaysian factory operation, Eastray Furniture Construction Sdn Bhd was established in 1991. Knowing that a solid reputation for quality products and services would allow it to stand the test of time, Sunray implemented the Total Quality Management System (QMS) and targeted for ISO 9001 certification. 2 | BUSINESS SUPERBRANDS VOLUME I The following five years saw rapid growth in the company with expansions making headway. Being actively involved in sizable scaled interior contract businesses meant that Sunray’s concept of quality had to be broadened in keeping with changing needs. Apart from efficiency and assurance, its quality culture had to be widened to include every aspect of the organisation’s performance management system. By 2006, Sunray had developed into a company with 12 departments to support its day-today business operations. It also set its sights on higher standards for its business. The Singapore Quality Class (SQC) was adopted as a model for continuous improvement and achievement of business excellence. The SQC was essential in keeping the pace in a constantly changing business environment. It also focused on learning and innovation. Training programmes were conducted to enhance workplace safety & health awareness and implementation. The company firmly believed that it was the journey, and not the destination, towards business excellence and improvement that was important. Injecting innovation, together with flexibility and speed into the business was its objective. These values continue to uphold the ongoing success of Sunray today. Sunray has also been working on the highprofiled Marina Bay Sands’ iconic Arts & Sciences Museum and Theatres, with almost 700 employees dedicated to this project alone. Moving forward, Sunray is looking into a property development to accommodate its over900 strong foreign employees and the possibility of venturing into the property market. PROMOTION In tandem with its strong values in workplace safety and health, Sunray participated in BizSAFE Convention 2010 by the Singapore Workplace Safety and Health Council and placed press advertisements in The Straits Times that included an interview with its management. To mark its 24th Anniversary, the company will be publishing a corporate milestone supplement in The Straits Times in September 2010. A celebratory Dinner & Dance event will also be held. Reinforcing its market leadership as a premium builder, Sunray will in the mid-term, strengthen and broaden their quality management and occupational health management systems. Significantly, eco-friendly approaches for its projects are also in the pipeline. BRAND VALUES As a key market leader in total fitting-out works, the company is proud to set the industry’s benchmark in providing high standards of services in quality, environmental, and occupational health and safety for all its projects. Since its inception, the founders of Sunray have instilled the values of ‘benevolence and compliance’. The company believes that the families of each of their employees are also related to the company. Over the years, this approach has brought its employees closer to the company and its management. The proof of its success lies in its employees who in reciprocation, put in their utmost effort in their projects. At the same time, the management and staff of Sunray consistently exercise its due diligence and full readiness in complying to authority regulations and the instructions of its clients and consultants. The brand new Sunray logo reflects the emerging rays of an ever-changing spherical sun. The letter “S” from its original logo sits in the middle of it, and represents the solid belief of its founders that the business will flourish in every aspect. The colour red represents energy, growth and prosperity for the company. The new Sunray word mark that speaks of the company’s sense of professionalism and form of balance, was specially designed to complement the original Sunray logo. www.sunray.com.sg THINGS YOU DIDN’T KNOW ABOUT SUNRAY • Sunray is a proud recipient of Meritorious Defence Partner Award (MDPA) of Total Defence Awards (TDA) 2010. • Sunray is one of the few interior builders that has been heavily involved in both integrated resort projects – Marina Bay Sands and Resorts World Sentosa – in Singapore. • The company continues to grow from strength to strength. Today, Sunray employs over 1,000 people across 10 nationalities – up from just a handful when it first began 24 years ago. • Sunray’s diverse in-house production facilities which include metal works, carpentry joinery, spray painting and partition stub works, makes it less dependent on sub-contractors when it is appointed a main contractor in its projects. • A compliment was paid in the form of a study visit by Thailand’s Labour Ministry to Sunray’s factory in March 2010. The Thai delegates were there to learn about Sunray’s Risk Management and BizSAFE systems after it was identified by Singapore’s Ministry of Manpower and the Singapore Workplace Safety & Health Council as having implemented best practices for the company. SINGAPORE’S STRONGEST B2B BRANDS | 3