Solution Card Simplifying the ICT supply chain Computacenter helps healthcare organisations cut cost and complexity with centralised procurement and optimised processes What is the customer issue and why is it important? With a cost reduction target of £20 billion for 2015,ensuring value for money is top of the ICT agenda for NHS organisations. Getting a good deal on new technology investments, however, is just the start of the ICT value challenge. NHS organisations also need to ensure their underlying processes are effective – from procurement through to deployment. Fragmented supply chain processes will not only increase the administrative overhead but also prevent NHS organisations from taking advantage of bulk discounts on new hardware or maximising existing software licensing entitlements. With ICT becoming a key enabler for efficiency and care quality initiatives, the demand for more products from more vendors is increasing. Add to this the need to replace legacy technologies, such as Microsoft Windows XP when support expires in April 2014, and today’s ICT procurement burden is set to become even greater. To stay in control, NHS organisations need to establish an ICT supply chain based on efficient, structured processes and transparent partnerships. Computacenter: the supply chain specialists Computacenter has 30 years’ experience of helping NHS organisations select, procure, configure and deploy ICT solutions. We have: • A portfolio of more than 80,000 products • Direct relationships with over 1,000 manufacturers • Accreditations from more than 80 hardware and software suppliers • The capacity to execute 3,000 builds a day at our Hatfield Configuration Centre • More than £100 million worth of stock held at our Logistics Centre • Recycling and remarketing facilities that process more than 1.5 million used IT items each year • Our team of software specialists manage more than 37,000 licensing deals per annum • Strong relationships with ICT SMEs to help us deliver services in line with government goals What is the solution and what are the benefits it delivers? Computacenter’s industrialised best practices bring greater predictability, reliability and agility to the ICT supply chain. From procurement and configuration to asset tagging and recycling, we maximise efficiency and minimise cost. We centralise processes and rationalise suppliers. We standardise product portfolios and optimise procurement. We accelerate delivery and automate deployment. As the largest ICT supply chain company in the UK, Computacenter has the relationships and resources to help NHS organisations achieve greater value. By enabling greater consistency and control across the ICT supply chain, we help NHS organisations: • F ree up budget for frontline services and transformational technologies • P revent delays to new healthcare and business initiatives with shorter lead times and faster fulfilment • S afeguard staff productivity by providing the right technologies at the right time What services do we offer relating to this solution? From client devices and collaboration solutions to networking switches and server platforms, Computacenter provides a single point of contact for NHS organisations to fulfil their ICT needs. We have a 30-year track record in supply chain services and can assist with in-life support and transition, fulfilment, staging, deployment and disposal. www.computacenter.com Award winning supply chain solutions on flexible terms Solution Card We cut cost and complexity from the ICT supply chain by: • Benchmarking technologies from different vendors to ensure the best fit for the lowest price • Safeguarding product quality and reliability with a selection of pre-tested accessories and peripherals • Enabling online purchasing from personalised client catalogues with full ecommerce integration • Optimising software licensing agreements and simplifying ongoing software asset management • Storing bulk purchases and delivering items as and when they are required to multiple sites across the UK • Building, configuring, testing and asset-tagging devices so they arrive ready for deployment • Implementing and integrating new technologies • Recovering, recycling and disposing of end-of-life devices • Offering flexible and innovative financial solutions such as leasing, utility billing and planned life purchase Our supply chain offerings are underpinned by stringent service level agreements, granular management reports and transparent costs. Enabling the right design: Computacenter’s methodologies and industrialisation Carestream Health reduces IT procurement costs by 20 per cent with centralised supply chain Carestream Health has transformed its IT supply chain by selecting Computacenter as its European procurement partner. The company can centrally place and track thousands of orders a year involving 50-plus vendors. Bespoke bundles, a standardised product portfolio and comprehensive management reports have all increased the efficiency of the procurement operation. The partnership with Computacenter has not only delivered immediate and significant savings due to improved inventory management but also 10 per cent year-on-year savings on IT spend. As well as decreasing its order-to-cash time, Carestream Health has optimised the resources needed to manage its European IT supply chain and reduced the leadtime for new equipment by 50 per cent. Exploring the Possibilities: A specific service supporting the solution. Computacenter and the NHS. Computacenter has a long pedigree with the NHS and understands its challenges. • We are a UK-owned, FTSE 250 company • We have a dedicated healthcare team that works with more than 100 NHS customers, including North East London and the City NHS, Cardiff & Vale NHS and East Kent Hospitals University NHS Foundation Trust • Computacenter is featured on all major government procurement frameworks, including: ITH&S, PSN Services, ITMS, CITHS and Value Wales More Information To find out more about how Computacenter can help optimise your ICT supply chain speak to your Account Manager. Call us on 01707 631000 Email us at healthcare@computacenter.com or visit us at www.computacenter.com/government