CROSS CULTURAL MANAGEMENT
Levels B2, C1, C2
Robert Crane, Ph.D.
Aims of course:
-To examine different European and Asian countries and the United States as examples of
management styles and mindsets
-To gain an overview through a theoretical framework and the application of cultural
differences to different countries.
-To acquire tools for analyzing cultural differences and solving daily problems in the
multi-cultural workplace.
-To analyze one’s own culture and situate it within the framework.
Format
26 hours & project
Requirements:
Readings will average one and a case study per class, both to be read and prepared at home.
Active classroom participation will be expected, including acting.
The class project can take several forms, including a cross cultural play, a paper (10 pages), or
a video.
There is a test at the end of the Unit 5 and a final examination.
A team report is given in class on a cross cultural merger or acquisition.
Required Texts:
Robert Crane: “European Business Cultures”, Financial Times/Prentice-Hall.
Francesco & Gold: “International Organizational Behavior”, Prentice Hall.
Grading:
Tests:
3O%
Project:
40%
Participation: 30%
SYLLABUS
1.
Introduction
Culture and Management
Culture as a framework for one’s thinking
Dimensions of Culture
Course structure
Structure:
In-Class Activity: International Awareness Survey
Reading: “Cultural Constraints in Management Theories”: Hofstede
Case Study: “A Cultural Clash in the Entertainment Industry”
2. Ethics and Social Responsibility
What are ethics?
Four Perspectives on Ethics
Social Responsibility of Corporations
Organizational ethics
Structure:
In-Class Activity: “Bribery in International Business”
Reading: “The Globalization of Business Ethics”
Case Study: “Conscience or the Competitive Edge?”
3. Negotiation and Conflict Resolution
What is negotiation?
The negotiation process.
How culture influences the negotiation process.
Negotiating tactics.
Structure:
In-Class Activity: “The Owl”
Reading: “Negotiating with Romans”
Case Study: From Saatchi & Saatchi to Cordiant PLC
4. Working in Multicultural Teams
What is a group? Group processes. Group structure.
What is a team?
Group and Team Composition.
Groups at work in four cultures.
Structure:
In-Class Activity: Japanese Decision-making Exercise”
Reading: “The Tyranny of a Team Ideology”
Case Study: “The Careless Collaborators”
5. Organizational Culture:
What is Organizational Culture?
National and Global Culture.
Levels of Organizational Culture;
Analyzing Organizational Culture.
Managing and Changing Organizational Culture.
Structure:
In-Class Activity: Mapping Organizational Culture
Reading: “How Chrysler Created an American Keiretsu”
Case Study: Managing a Diverse Workforce in Indonesia
Test
6. Motivation:
What is Motivation?
U.S. Motivation Theories and their Application Elsewhere.
How Culture Influences Rewards
The Meaning of Work across Cultures
Structure:
In-Class Activity: Work Values Exercise
Reading: Chinese Employees’ Perceptions of Distribution Fairness
Case Study: “Buckeye Glass Company in China”
7. Leadership:
What is leadership?
Culture and Leadership
Leadership Theories
Types of Leadership Legitimacy
Leadership in Two Cultures
Women as Leaders
Structure:
In-Class Activity: Dimensions of National Culture and Effective Leadership
Patterns
Reading: Understanding the Bear (Russia)
Case Study: Rus Wane Equipment: Joint Venture in Russia
8. International Human Resource Management:
What is International Human Resource Management ?
International Corporate Strategy and IHRM
Major IHRM functions
Managing Expatriates
Structure:
In-Class Activity: Management in the Year 2200
Reading: Management Development: An African Focus
Case Study: Yataka Nakamura: A Foreigner in his Native Land
9. Organizational Structure:
What is Organizational Structure ?
Elements of Structure
Types of Organizational Structure
Structural Variations
Emerging Structures in the Global Economy
Structure:
In-Class Activity: Onion, Iceberg...: Mapping Organizational Culture
Reading: Managerial Leadership in Chinese Industrial Enterprises
Case Study: Portrait of a Young Russian Capitalist
10. Organizational Change:
What is Organizational Change ?
Sources of Organizational Change
National Culture & Organizational Change
Organizational Culture & Change
Macro-Organizational Change Theories
Structure:
In-Class Activity: None
Reading: Improving the Efficiency of Government in Germany
Case Study: Francisco de Narvaez at Tia
11. Managing Diversity & Future Trends:
What is Diversity?
How do different Cultures view Diversity
Cox’s Model of the Multicultural Organization
How Organizations Manage Diversity
Unintended Results of Managing Diversity
Managing Diversity for Competitive Advantage
Structure:
In-Class Activity: Race for Outer Space
Reading: A New Paradigm for Managing Diversity
Case Study: Elle Moore (Middle East)
Final Examination
Robert Crane, Ph.D. 29, rue Jussieu 75005 Paris France tels:331.43.37.60.45/336.77.22.25.89