FAL L 2 0 1 3 I S S U E
THE
BEACON
A CHAPTER OF THE COMMUNITY ASSOCIATIONS INSTITUTE (CAI)
Look inside for some useful
handouts that were distributed at the
Annual Symposium & Expo!!
CHANGE OF ADDRESS
We are now located at
1985 Fairfax Rd
Annapolis, MD 21401
See more pictures from Community Feud on page 13
Leaning Away
From Liens
2013 PLATINUM SPONSORS
Atlantic Maintenance Group, LLC
Becht Engineering BT
D. H. Bader Management Services, Inc.
Falcon Engineering, Architecture
& Energy Consultants
MainScapes, Inc.
Minkoff Company, Inc.
Community Association Banc/
Mutual of Omaha Bank
Palmer Brothers Painting
& General Contracting
As of October 1, 2013, new legislation
(Maryland House Bill 286 and Maryland
Senate Bill 161), which limits a community
association’s ability to foreclose on a lien
against a delinquent homeowner and collect
fines and attorney’s fees as part of the lien
became effective. Under this new law, a
community association can foreclose on
such a lien only if the damages secured
by the lien consist solely of delinquent
assessments and “reasonable costs and
attorney’s fees directly related to the filing
of the lien,” and such costs and fees cannot
exceed the amount of the delinquent
Quiza Management
SoLitude Lake Management, Inc.
SPC, a Division of
Alarm Tech Solutions
Wallace H. Campbell & Co., Inc.
GOLD SPONSORS
American Community Management, AAMC
BB&T Association Services
Brickman
Chesapeake Landscape & Design
Hileman & Williams, P.C.
assessments. This legislation is problematic
because it precludes the possibility of a
community association’s foreclosure on
any lien which seeks to recover late fees,
interest, fines, and collection costs (such as
attorneys’ fees for collection efforts prior to,
or in addition to, the preparation and filing
of the lien) from a delinquent lot owner or
unit owner. Most liens currently filed by
community associations seek to recover
late fees, interest, fines and collection costs
because such collection is authorized by
their governing documents.
continued on page 3
Nagle & Zaller, P.C.
U.S. Lawns of Northern Maryland
Whiteford, Taylor & Preston, LLP
EDUCATION SPONSORS
Atlantic Maintenance Group, LLC
Continental Pools
MainScapes, Inc.
Pro Painting & Contracting
ServPro of Annapolis/Severna Park
SmartStreet
Structural Rehabilitation Group
In This Issue
President’s Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Members in the News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Platinum Sponsor Showcase
An Interview with SoLitude
Lake Management . . . . . . . . . . . . . . . . . 6
Preparing for the Insurance Adjuster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Winterizing Vacant Units &
Preventing Ice Damming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Dog Waste, An Environmental
and Community Health Concern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Bright Side of Condominiums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Platinum Sponsor Showcase
An interview with Minkoff Company . . . . . . . . . . . . . . . . . . . . . . . . 11
2013 Annual Symposium & Expo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2013 Expo Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2013 Expo Sponsors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Big Winners at the 2013 CAIRC Expo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Useful Handouts from 2013 Expo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Ask the Beacon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CAI National News . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
New Designation Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Welcome New Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2013 Calendar of Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Many thanks to our Board of Directors
who have made 2013 a great success!
EXECUTIVE BOARD
President . . . . . . . . . . . . . B. K. Wallbrunn
Community Management Corp.
President Elect . . . . . . . . Judyann Lee
Linowes & Blocher, LLP
Vice-President . . . . . . . . Gary Saylor
Atlantic Maintenance Group, LLC
Treasurer . . . . . . . . . . . Jonathan Strauss
Strauss & Associates, P.A.
Executive Director . . . . . Camille Cimino
DIRECTORS
Neil Alioto, Eden Brook Condominiums
Sari McLeod, Complete Management Services
Kara Permisohn, Minkoff Company
John K. Taylor, Roland Springs HOA
FINANCIAL ADVISORS
Strauss & Associates
COMMITTEE CHAIRS
Tara Laing and Erika Grden
Legum & Norman—Resorts Division
Educational Programs Jonathan Rosenberg
On-Site Registration . WP&M Real Estate Group
EXPO . . . . . . . . . . . . . Ellen Throop
Elmore, Throop & Young, P.C.
Golf . . . . . . . . . . . . . . Scott Karam
Palmer Brothers Painting & General
Contracting
Dave Caplan
Community Association Management
Holiday Social . . . . . . Valerie Robinette,
Community Management Corporation
Internet . . . . . . . . . . . . B.K. Wallbrunn
Community Management Corporation
Maryland Legislative
Action Committee . . . . . Phyllis Marsh, homeowner
Membership . . . . . . . . Ted Porter
PuroClean
Newsletter . . . . . . . . . . Vicki Eaton
Community Management Corporation
Nominating . . . . . . . . . Kara Permisohn
Minkoff Company
Social Events . . . . . . . Shannon Irizarry
Victory Management
DelMarVa . . . . . . . . .
CAI CHESAPEAKE REGION CHAPTER
Camille Cimino, CED
Kelly Cook, Membership Manager
Angela Guaragna, Membership Associate
1985 Fairfax Rd, Annapolis, MD 21401
410/540-9831 • 410/540-9827 (fax)
Email: contact@caimdches.org • www.caimdches.org
From left to right: Kara Permisohn, Minkoff Co; John Taylor,
Homeowner with Roland Springs HOA; Judyann Lee, Linowes
& Blocher, BK Walbrunn, Community Management Corp.;
Neil Alioto, Eden Brook Condo.; Sari McLeod, Community
Management Services. Not pictured: Gary Saylor, Atlantic
Maintenance Group and Jon Strauss, Strauss & Associates.
2
This publication attempts to provide CAI’s membership with information on community association issues. Authors are
responsible for developing the logic of their expressed opinions and for the authenticity of all presented facts in articles. CAI
does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility
for those statements. This publication is issued with the understanding that the publisher is not engaged in rendering legal,
accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent
professional should be sought. Permission to reprint articles in Beacon may be granted only after receiving prior written
approval from the CED of CRC/CAI.
President’s Message
Thank you to everyone that participated at the Chapter’s
October 29, 2013 Annual Symposium & Expo. The theme,
“Community Feud” was a tremendous hit! Good humor
accompanied a sound educational message. The afternoon
breakout sessions included discussions from the morning session
presentations, Liens and a LAC Update & Forecast. Each session
was very well attended. 211 of the attendees joined us at the Wrap
Party which included music by D.J. Steve. The end result was good
food, conversation and great fun!
November 22, 2013 is the Chapter’s Holiday Social. Please be
reminded that the Chapter’s Annual Meeting will be held prior
to the Holiday Social. Please mark your calendars and come and
enjoy a fun evening with music, food and drinks. The Chapter
will recognize the volunteers and sponsors that have worked
hard, supported and contributed to the Chapter throughout the
year. Please visit the Chapter’s website at www.caimdches.org
to register.
If you hold the CMCA designation, please note that the
National Board of Certification for Community Association
Managers (NBC-CAM) which is the organization responsible for
administering the Certified Manager of Community Association
(CMCA) credential is now the Community Association Managers
International Certification Board (CAMICB). The change was
effective August 1, 2013.
Mark your calendars and consider attending the National CAI
2014 Annual Conference and Exposition. It is being held May
14-17, 2014 at the Loews Royal Pacific at Universal Orlando. Please
visit the CAI National website to register and obtain additional
information regarding this event.
Please be sure to visit the Chapter’s website at www.caimdches.
org. The website houses many items that would be of interest
to each of you. Check out the pictures; see who the Committee
Chairs are, the annual calendar of events, past Beacon Newsletters,
membership information, Chapter Bylaws and many other items
past and present.
I would encourage each of you to continue to pursue
educational opportunities through CAI, this quote says it all:
“Anyone who stops learning is old. Anyone
who keeps learning stays young. The greatest
thing in life is to keep your mind young.”
—Moshe Arenas
As Association Managers, Volunteer Board Directors,
Committee Members, Homeowners or Business Partners we find
ourselves dealing with many situations that require knowledge.
I would like to encourage each member to attend the Chapters
educational programs which include Breakfast Seminars, the Expo
and many other courses taught throughout the year. If you have
ideas for educational seminars that you would like to suggest,
please let myself or the Chapter office know.
I am very grateful for the opportunity to have served the
Chapter. If I can be of assistance to you, please let me know.
B.K. Wallbrunn, CMCA®, AMS®, PCAM®
President, CAI Chesapeake Chapter
bkwallbrunn@cmc-management.com
Community Management Corporation An Associa Member Company
Website: www.cmc-management.com
Associa—The Nation’s Leader in Community Association Management
continued from cover
The legislation was proposed to prevent perceived abuses by
associations that were foreclosing on liens based merely on fines
and/or legal fees. For example, a homeowners association placed
a lien on a property based on $50,000 in attorney’s fees and
fines against a homeowner who failed to get prior approval from
the association before putting in a new driveway that had been
approved for other owners in the community. Preventing such
abuses is laudable, however sometimes well-intentioned legislation
can have unintended consequences, as is the case with this new
legislation. Associations are now left with a lot of ambiguity
regarding what can be included in their liens and what costs are
ultimately recoverable in a foreclosure action. For example, can an
association seek to recover late fees, interest, attorney’s fees and
costs that are not specifically related to the filing of the lien as part
of a foreclosure sale (e.g., preparing and sending notices, preparing
and filing foreclosure pleadings, conducting the sale, and preparing
and filing post-sale accounting)? It is also unclear what would be
considered reasonable costs and attorneys’ fees directly related
to the filing of the lien, other than the fact that it cannot exceed
the total amount of delinquent assessments. In addition, this
legislation is inconsistent with the Maryland Condominium Act
and certain provisions of the Maryland Contract Lien Act, which
permit association liens to secure such amounts if they are allowed
under the association’s governing documents. It also raises the
question, what are considered “reasonable” attorney’s fees? These
are all questions that have yet to be answered since this legislation
just went into effect on October 1, 2013. The law will be applied
prospectively and does not affect any liens that were filed prior to
October 1, 2013. It also does not affect an association’s ability to
file a lawsuit against a delinquent owner to recover such sums.
In the meantime, associations and their attorneys must tread
lightly when it comes to collection efforts that involve filing
liens and foreclosing on such liens. As a result, foreclosure may
no longer be the best option for associations that are looking to
recover all of the sums that are permitted under their governing
documents, especially those with smaller annual assessments.
Associations should discuss these limitations and other options and
strategies for collection enforcement with their attorneys.
By Judyann Lee, Esq., Linowes and Blocher LLP
Judyann Lee is an attorney at Linowes and Blocher LLP
and represents community associations. She may be
reached at (301) 961-5234.
3
Members in the News
John Mcelderry Promoted to
Chief Operating Officer American
Community Management, Inc.
Amanda Lande Promoted to
Vice President At American
Community Management, Inc.
American Community Management
(ACM) is proud to announce the
appointment of John McElderry to the
position of Chief Operating Officer. John
will direct the day to day community
management business of the company
while working with President Mel
Herzberger in developing ACM’s
innovative community management systems.
Congratulations to Amanda Lande who
has been promoted to Vice President of
Administration and Customer Service at
American Community Management, Inc.
Amanda has been with ACM since 2010
with her most recent role as Marketing
Director. She will lead the administrative
team providing administrative and website
services for more than 200 community governing Boards of
Directors and 26,000 customers in Maryland.
In addition to earning his B.S. in Marketing and his M.B.A.
in Finance from LaSalle University, McElderry shares ACM’s
commitment to continuing education, earning the certifications
of Project Manager Professional and Certified Manager of
Community Associations. John has had the opportunity to
manage several ACM communities over the past year and has
had first hand experience serving in various board positions
within the South River Landing community association.
American Community Management, Inc. is a full service
administrative management services company assisting 200
Condominium, Homeowners Associations and Cooperative
Housing Corporations in central Maryland. The company has
offices in Hanover and Timonium Maryland.
website: www.communitymanagers.net
email: staff@communitymanagers.net
www.chesapeake-landscapes.com MHIC # 125723
Crofton, Maryland
Chesapeake Landscape & Design, Inc.
Landscaping, Grounds Maintenance, Irrigation,
Annuals, Turf Management, Drainage & Erosion
Control, Hardscaping, Holiday Lighting &
Decorations, Reforestation & Wetland Mitigation,
Snow Removal, IPM
Crofton, Maryland
Fairfax, Virginia
800.659.6868
www.chesapeake-landscapes.com
4
PM + Specializing in Reserve Studies Since 1990
Serving Washington Metro & Chesapeake Chapters
(Office in Arnold, MD
Ben Ginnetti, PRA, RS, P.E. pmplusreserves@cox.net
T (703) 803-8436
www.pmplusreserves.com
F (703) 378-0433
PLATINUM SPONSOR
SHOWCASE
ˉ Litude Lake Management Interview
The SO
with Kevin Tucker, President and Owner.
weed control, fountains and aeration systems, lake
mapping and bathymetric studies, water quality
testing and monitoring, and related professional
recommendations and education. Our programs are
tailored to each site and designed to promote sound
environmental stewardship, and create credible long
term solutions that work to maintain ecological
balance, all while ensuring our clients have met their
regulatory compliance requirements.
Interviewed by Randy Summers of CMC/Associa Corporation.
SOLitude Lake Management
was created in 1998 with the
focus of making water healthier
and fulfilling a need for adequate
management of storm water
retention ponds and lakes and
preserving natural resources. Kevin
Tucker, President and Owner, is
a native of Southeastern Virginia
and a graduate of James Madison
University, with a degree in
business management, with a
concentration in finance. Kevin
is recognized, in the industry, as an expert in lake, pond and
freshwater systems and invasive aquatic plants management, as
well as, a published author and frequent speaker at trade and
professional shows and conferences.
Randy:Good afternoon Kevin, thank you for taking the time to grant
this interview, let me ask you, what three words could be used
to describe SOLitude Lake Management?
Randy:Very impressive, and may I ask, what is one of your
key motivators for coming to work each day?
Kevin:I love nature and I love water. Combine that with the
opportunity to work with a client to develop a long
term solution for their specific issues, “pushing the
envelope” and being proactive, rather than reactive,
on advancements in technology, ecological issues, and
improving water quality.
Randy:You’re an active member of several organizations,
accomplished speaker for professional trade show and
conference events, published author and, I believe, a
Board member for several professional associations,
so…dare I ask, do you have any free time, and what
hobbies do you enjoy, to relax during that time?
Kevin: C
lient Relationship Focused. Our clients are priority
one for us, to create new business relationships
and maintain great relationships with our current
clientele. We enjoy communication and educating our
clients, on the latest technologies, innovations and
ecologically sound solutions related to our industry.
SOLitude Lake Management is one of the most
seasoned local companies in the Delmarva Peninsula
and Tri State area. Our service area ranges from
South Carolina up through New York/New Jersey and
sometimes even beyond.
Kevin:I enjoy time with my wife and kids, surfing, kayaking,
whitewater rafting, hiking, biking, camping and
supporting my three children, who are actively enrolled,
and participate in, competitive travel soccer programs.
Randy:Would you please elaborate on the different services
SOLitude Lake Management offers?
Randy:And in conclusion, what would you consider a significant
accomplishment for SOLitude Lake Management, to date?
Kevin: Yes, we have a highly trained, experienced and well
educated staff consisting of environmental scientists,
aquatic biologists, ecologists, fisheries biologists and
related professionals who are committed to a high
level of service. We provide our clients comprehensive
lake and pond management strategies, fisheries
management, BMP maintenance, algae and aquatic
Kevin:
6
Randy:One of the organizations that you’re active in, is CAI. What’s
your favorite CAI event?
Kevin:
he Expo. Having an opportunity to see existing
T
clients and explore how we can develop those
relationships, while enjoying the educational
opportunities the event affords.
ccumulating an incredibly talented staff, their
A
knowledge and quality of work in this field, makes
each day enjoyable.
Randy:And that compliment reflects well on the SOLitude staff. Kevin,
thank you again for the time and the interview,
it’s been a pleasure.
Preparing for the
Insurance Adjuster
When a property incurs structural damage, causing an insurance
claim, a property manager has dozens of issues to handle at
one quick moment. You must prioritize tasks immediately, and
insure that every item is properly managed. Most stressful are
the multitude of questions you, the property manager, must be
prepared to answer. Being prepared for these questions, and for the
loss, will alleviate much of the headache of having an insurance
related property loss on your project.
knowledge in their report. Other than these items, most
information needed by the insurance adjuster can be prepared long
before any damage occurs.
The insurance carrier for your property will immediately send
an insurance adjuster to evaluate the damage and settle the claim.
The insurance adjuster should never be confused with a public
adjuster, who would not normally be sent to your property by
your insurance carrier. Whether an independent adjuster or a staff
adjuster of a large insurance firm, insurance adjusters have very
comprehensive jobs. They do not know what events will arise
each day, what fires will happen, and what claims will be filed.
To expedite an insurance adjuster’s processes, it would be ideal
if the Property Manager provided them with a copy of the floor
plan and diagram of the building, unit and project, including the
square footage of the property and the age of the building. If it is
determined that a tenant caused the fire or flood, a copy of their
specific insurance policy would be valuable. It is also important
for the insurance company to know of all parties with a financial
interest in the property. This would include but is not limited to
all mortgage holders, owners, investors or lien holders. In addition,
records such as the number of each style of units on the property,
current rents or condo fees for each style of unit, and the number
and style of the units that were damaged are needed by the
insurance adjuster, and can be maintained throughout the year.
An insurance adjuster can have a jump start on a multi-family
residential project (or any other large structure) if the Property
Manager has a few additional items in their emergency plan,
available to the insurance adjuster, assigned to work on their loss.
By a property manager having detailed information prepared for
an insurance related loss, and available to the insurance adjuster,
the claim can be settled immediately and the repairs to the
damaged units can be completed quickly.
It is extremely important for the property manager to preserve
the scene until the adjuster can go to see the damage.
Written by Sharon Toepfer Burns,
President of Toepfer Construction Co., Inc.
At the time of the loss, there are many things happening, and
many details to record. It is extremely important for the property
manager to preserve the scene until the adjuster can go to see
the damage. Preservation of the scene may only be possible in
the form of photographs. A property manager would be wise to
have a disposable camera in the management office at all times.
The more pictures, preserving detail, the better the adjuster will
understand the extent of damage, and the more accurately and
expeditiously the claim will be settled. Pictures should be taken
with the intention of showing the extent of the loss. Any change in
the building, caused by the loss, should be documented, including
water in the basement, wet drywall, melted vinyl siding, altered
utility service, etc.
Also remember it is usually the responsibility of the property
manager to secure the building from further damage, vandalism,
or unauthorized entry. Boarding the building, covering roof holes,
cleaning fallen debris, inspecting utilities and weatherproofing the
building will accomplish this requirement. The insurance company
pays for damage caused by the fire or flood but will not pay for
damage extended due to neglecting the security of the building.
The next concern of the insurance adjuster is to find out if
a tenant caused the damage and if so, does that tenant have
insurance. The direct cause of the damage will be determined
by the jurisdictional fire investigator and will be made public
7
Winterizing Vacant
Units & Preventing
Ice Damming
There has been a rise in water claims with so many people
abandoning their property without notifying the management or
mortgage company. Winterizing vacant units can save you from
bursting pipes and water damage claims. Here are a few simple
steps that can help to mitigate potential problems.
Winterization Steps for Vacant Units
1. Take regular inventory of your units to know which are
abandoned and vacant. Not receiving the monthly association
fee could be an indication of a unit that has been abandoned.
2. Adjust Thermostat by setting it at a temperature above freezing.
We have seen it suggested that 55° is a good temperature.
3. Open all sink and kitchen cabinet doors to allow the heat to
better circulate around water pipes.
4. If the location has water shut off that is not jointly attached
to an occupied unit or the fire suppression system; turn the
water off completely.
5. Once the water is shut off; open all faucets and allow any
remaining water to drain out of the pipes.
6. If the location contains a fire place, close the flue and doors,
plus put a reminder note on the mantel: “Flue Closed”.
7. Check all windows and doors to make sure they closed
and seal securely. If drafts are noticed, make sure to have
maintenance staff cover or fix the drafty windows.
8. f you travel in the winter remember to turn your water
heater to the lowest setting and to set your HVAC
thermostat to a low setting but not off. You are part of
a larger community and your system being off if severe
weather comes in your absence could allow pipes to freeze.
This could cause thousands of dollars of property damage to
you and your neighbors.
Other good options to consider is turning off your water to your
toilets, sinks, washing machines, icemakers and dishwashers. These
items are served with a supply line that is the weakest component
and can typically be where vacant unit water leaks occur.
What is Ice Damming?
Ice damming occurs on roofs edge when the snow melts
and then refreezes near the gutters. The water gets under the
shingles in that area and once it freezes it pops them up causing
the potential for leaks. A water stain near the top floor ceiling
& outside wall where the gutter is can be an indication of
ice damming. Typically, ice damming is an indication of roof
insulation or venting issues but could also be as simple as clogged
gutters. Having a professional check it out could save both your
association and tenants from a winter water claim.
By: Orlando Dorsey of Connie Phillips Insurance-Financial
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Dog Waste, An Environmental
and Community Health Concern
It is no laughing matter: failing to clean up after a dog can carry
a hefty fine and penalties are going up—way up in some areas.
The laws are on the books, and more and more areas are starting
to enforce them.
If you do follow the bag and garbage method, be sure to double
bag the waste and tie knots at the top of both bags to ensure
the waste is properly sealed. This is mainly to protect garbage
collectors from coming into contact with the waste upon pickup.
“It’s a major public safety issue that hasn’t received much
attention until recently, even though researchers have been
studying the impact of pet waste on the environment for years,”
says Jacob D’Aniello, cofounder and CEO of the nation’s leading
pet waste removal service, DoodyCalls. “More people than ever
before use plastic disposal bags to clean up after their pet, but there
are still many owners who seem to be oblivious to the hazards to
their communities.”
For those who prefer to wash their hands clean of the entire
cleanup business, local pet waste removal services will gladly
handle all of the messy work for you, including removal of
accumulated waste heaps.
Most laws are similar—No person owning, keeping or having
custody of a dog, except a seeing eye dog, shall allow or permit the
dog to defecate or urinate on public property and each such person
shall immediately remove dog excrement from any curb, gutter,
alley or street.
Dog waste is hazardous. It’s a major source of potentially deadly
E. coli and can contain up to 23 million fecal coli form bacteria.
In any community, the presence of unattended dog waste can
quickly become a major point of conflict amongst residents. In
fact, it is the single-most talked about problem in homeowner
association and property manager board meetings across the
country. Keeping this waste off the ground is not just about being
considerate to your neighbors and their lawns—it’s also about
protecting the environment, your family and the community. Don’t
let doggie doody get your community down. Be considerate of
your community and pick up the poop.
Written by: Dave Jensen, Doodycalls
Dave Jensen is a certified community pet
waste management expert with DoodyCalls.
He can be reached at 1-800-Doodycalls
In 1991, it was labeled a non-point source pollutant by the
Environmental Protection Agency, placing it in the same category
as herbicides and insecticides; oil, grease and toxic chemicals; and
acid drainage from abandoned mines. Unattended waste can also
harm your health. While many of us don’t realize it, dog waste
often carries bacteria, worms and other parasites that can be
transmitted directly to humans and make them sick. Ringworm,
roundworm, salmonella and giardia are examples of such bacteria,
all of which are found in dog feces and are easily transferable upon
contact. Roundworm, for example, is one of the most common
parasites found in dog droppings and it can remain infectious in
contaminated soil and water for years. In addition, dog waste can
also be a common food source for rats. The presence of rats can
decrease the property values of all nearby homes and presents a
host of additional health concerns to residents themselves.
The best solution is a well-executed pet waste management
plan involving regular common area cleanings and the introduction
of pet waste stations into the community. The first step is picking
up what your pet leaves behind. The second is making sure it is
disposed of properly.
Pet waste should always be picked up and removed from your
property on a regular basis. Ideally one should scoop the waste
into a trash bag, then double-wrapping it with another bag and
placing in the garbage to be collected and taken to the landfill.
However, you should check to make sure this method of disposal
is in accordance with local laws and regulations.
9
Bright Side of
Condominiums
Whether you are looking for your very first home, a vacation
house or a second residence; or if you are a senior looking to
downsize; if you’re 75 or 25 years old; if you’re single or if you’re
a couple, or even a family, condominiums may be the perfect
choice. Condominiums, also called condos, are for people who are
looking for an affordable yet high standard of housing, often on
a smaller scale. If you’re looking for an easygoing and convenient
lifestyle, then condominiums with their accessible mode of living
may be for you. With a condominium you get the exclusive right
to and responsibility for the interior space of your dwelling unit,
but the land, walls, grounds, fences, and facilities are owned in
common with the other owners in the complex and their costs of
maintenance are covered by the association fees.
Many condominiums have a “lock and leave” lifestyle. There
is very little maintenance to be done if you live in one. The
governing documents normally spell out what is covered in your
condominium fees. Landscaping, the appearance of the facilities
and other time-consuming responsibilities of maintaining a home
are almost always covered in your fees. Exterior maintenance
such as missing shingles, leaking roofs, siding repairs, exterior
siding and even outside lighting are often the responsibility of the
condominium association and their cost is shared among all the
members. Having no yard work, maintenance or snow shoveling
can also provide a unit owner with more free time.
Living in a condominium may help with budgeting your
expenses. When you buy a condominium, you become a member
of the condominium association. You pay a monthly fee, which
covers management of the association, hazard insurance and routine
maintenance. A portion of your fee goes into a reserve account
for future maintenance and replacement of the improvements.
Sometimes utilities, such as water, garbage, and sewer are included
in the monthly assessments. Exactly what’s covered by the fees
varies from complex to complex and is outlined in the governing
documents. Condominiums often insure your unit as a single entity;
this means that should there be an insurable event your unit will be
restored as it was when you purchased it.
Condominiums are governed by covenants, conditions and
restrictions which dictate owners’ rights and restrictions on those
rights. Don’t want the hassle of dealing with your neighbors?
Let the condominium Board do it for you. Neighborly disputes
happen. You like quiet. Your neighbor loves their music. Instead
of having to address the issue yourself, you can turn to the
condominium board to enforce the covenants and ensure that
order is kept, both on the grounds and among the residents.
Many condominiums offer swimming pools, exercise rooms,
clubhouses, tennis courts and even spas. These are especially great
for those who can’t yet afford to add their own backyard pool and
those who don’t want the worry of maintaining these facilities.
The availability of these amenities increases your property values
without requiring owners to take responsibility for inspecting or
maintaining the amenities.
If you choose a high-rise, living in the same building promotes
closeness between neighbors. Condominiums of all sizes and
shapes, however, hold social events and gatherings regularly. If an
owner wants to be more involved, opportunities exist to join the
board or committees and to serve as a volunteer.
Condominiums are definitely a lifestyle choice that should be
made with a lot of information. A prospective owner needs to read
and understand the documents before making a purchase. But, I
have heard many of my condominium owners comment that the
only regret they have in purchasing a unit is that they did not do
it sooner.
By: Iris Hobbs, CMCA PCAM
Iris Hobbs moved to the Eastern Shore in 2000. She is married with four
children and has been managing communities since 2002, specializing
in condominiums. She earned a Professional Community Association
Manager designation in 2008.
10
PLATINUM SPONSOR
SHOWCASE
The Minkoff Company Interview with
Kara Permisohn, Business Development
Representative.
Interviewed by Randy Summers of CMC/Associa Corporation.
The Minkoff Company, Inc. has specialized in 24-hour Disaster
Restoration for multi-family and commercial properties since 1949.
The company is headquartered in Beltsville, MD and provides
a wide range of services, ranging from emergency mitigation of
smoke, water, mold and storm damages to full-scale property
restoration after a disaster occurs.
Randy:Good afternoon Kara,thank you for granting this interview. I’ve
written an introductory statement about the Minkoff Company,
but can you elaborate a little more, about the company.
Kara:Minkoff is one of the oldest and most reliable
restoration companies in the Baltimore—Washington
Metro areas. With over 60 years of experience Minkoff
has provided emergency and/or restoration services for
over 20,000 projects. Our experience, coupled with our
team, allows us to provide a superior level of service.
Our company can be summed up in a few words—
quality, service and unparalleled workmanship.
Randy:And, with that being said, what is the most important “to do”
item on your daily work list?
Kara: Communication is the key for us and our clients. It’s
truly our first priority. Maintaining client relationships,
creating new business relationships and ensuring that
our clients are aware, that the Minkoff Company is
ready and available 24-hours a day, 7 days a week to
assist them during their time of need.
Randy:And briefly, how has the property restoration industry changed,
and how is that affecting the way business is conducted today?
Kara:As the economy turned downward, new construction
opportunities dried up. Thus, property restoration
competition has increased exponentially as many
traditional builders have migrated into insurance
related work. Minkoff has accepted that challenge and
we strive to deliver an excellent work product at a
competitive price.
Randy:You also work very hard with CAI, specifically the Chesapeake
Chapter. How has that helped the Minkoff Company?
Kara:CAI has helped open new doors and uncovered
opportunities for Minkoff. It has helped the
company reach out to new prospective clients, by
granting extra exposure which may not have been
available otherwise. One of our favorite events has
to be the CAI Conference and Expo because that
allows us to create new connections with potential
clients face to face, and it helps us maintain valuable
business relationships with our current customers.
Serving on the CRCCAI Board of Directors for
the past 6 years and several Committees over the
years has been extremely rewarding for me and my
coworkers at Minkoff!
Randy:Kara, thank you again for the interview, and as always, it’s
been a pleasure. In conclusion, what thoughts or comments
would you like to leave with the readers?
Kara:
veryone at Minkoff is very proud to be a Platinum
E
Sponsor and active supporters of CAI’s programs. We
strongly believe that you will get out of CAI what you
put into it—and often times, more. Our marketing
team includes Greg Minkoff, who is not only a third
generation member of the family, but he has been a
keynote speaker at numerous educational programs
for the Chesapeake Chapter. Greg is also a past
president of the Washington Metropolitan Chapter of
CAI. Likewise, Susie Sanin (the best teammate I could
ask for), was named a Rising Star at WMCCAI and we
have both served as Account Executives for Minkoff
for over nine and a half years. We make excellent
partners, working diligently to attend programs
whenever possible and volunteer on many levels
showing our dedication to CAI. We often tell people
that we receive as many hugs as we do handshakes
because this is such a warm and welcoming industry.
We consider ourselves fortunate to have been on this
journey representing Minkoff at CAI, as well as many
other industry associations.
11
12
Tuesday, October 29, 2013
What a Great Day It Was!!
Annual Symposium & Expo
13
Many thanks to our 2013 Expo Committee
for their effort and hard work
Ellen Throop, Chair, Elmore,
Throop & Young, P.C.
Neil Alioto, Eden Brook
Condominium
Thomas Chepurko, First Citizens
Bank
Leslie Crockett, Potomac Basin
Group
Management Corporation
John Piana, CertaPro Painters
Valerie Robinette, Community
Management Corporation
Michael Romano, Community
Association Underwriters of
America Inc.
Paul Curry, SPC, Incorporated
Gary Saylor, Atlantic
Maintenance Group
Vicki Eaton, Community
Management Corporation
Helene Virgona, English Run
Association
Iris Hobbs, Community
Association Services
Kerrie Wilson, Professional
Community Management
Donna Kolb, Kolb Electric
B.K Wallbrunn, Community
Management Corporation
Judyann Lee, Linowes and
Blocher, LLP
Allan McLeod, Village of Mill Run
Condo
Neil Moreland, Purofirst of Metro
Washington
Carmen Paral, Community
14
An online resource for condominium and
homeowner associations and their members
Banoo Zeinali, Community
Association Management
Do you own a condo?
Belong to a homeowner association?
Serve on a condo or HOA board?
Handle real estate property management?
Then you should be reading
marylandcondolaw.com.
Written by Ober|Kaler attorney Raymond Daniel Burke,
one of the region’s top construction and real estate
development lawyers, marylandcondolaw.com
is your online resource for information on
laws and regulations affecting condo,
homeowner and community associations.
2013 Expo Sponsors
Thank you for making the Expo a HUGE success!
Adex
D.H. Bader Management Company
Pro Painting and Contracting
Allied Waste Services
Delaware Elevator
PTG Enterprises
Allsafe Elevator Inspections, Inc.
DRD Pool Management
PuroClean
American Community Management
ETC
Purofirst of Metro Washington
American Pool
Falcon Engineering, Architecture and
Energy Consultants
Quiza Management
First Citizens Bank
SI Restoration
American Pool Company
Atlantic Maintenance Group
Atlantic/Smith, Cropper & Deeley
Ayres, Jenkins, Gordy & Almand, P.A.
Calvert Mechanical Solutions
Chesapeake Landscape and Design
Columbia Roofing
Community Association Underwriters
Community Management Corporation
Cowie & Mott, P.A.
Criterion, Inc.
Criterium-Harbor Engineers
FirstService Residential
Insurance Management Group
Kolb Electric
Legum and Norman, Inc., AAMC
Marlin Restoration
Membership Committee
Miller Dodson
Nagle & Zaller
Ober, Kaler, Grimes & Shriver
Premier Pool
Many thanks
to Iris Hobbs
for generating
many
sponsorship
dollars!
Reserve Advisors
Solitude Lake Management
SPC, A Division of Alarm Tech Solutions
Sposato Landscape
Structural Restoration Services, Inc.
Tecta America
Total Restoration
Unlimited Restoration
Wallace H. Campbell Co. Inc
Whiteford, Taylor & Preston
15
Big Winners At The 2012 Caicrc Expo!
Big Winners at the 2013 CAICRC Expo!
Drawing
16
Prize
Winner
Facebook Drawing
$100.00
Anita Zepp,
Homeland Condominium Association
$125.00 Cash Drawing
$125.00
Joe Boykin,
Devonshire Condominium Association
$125.00 Cash Drawing
$125.00
Maisha Golob, Cobblestone HOA
Mystery Box Drawing
$100.00
Don Gentry, Residential Realty Group
Passport Drawing
Kindle
Amanda King, FirstService Residential
Vendor Who Sponsored the
Most Attendees Drawing
Gift Card
Neil Moreland, Purofirst of Metro Washington
Grand Prize Drawing—
Courtesy of Atlantic
Maintenance Group
$500.00
Justin Craige, FirstService Residential
Wrap-up Party Drawing
$250.00
Miki Cawley, Condominium Venture, Inc.
17
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For our future. And theirs.
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stormwater management resources.
Our broad spectrum of expertise
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For a consultation on how we can
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management needs, call today.
Toll-Free 888.480.LAKE(5253)
solitudelakemanagement.com
Serving VA, NC, SC, MD, DE, PA, WV, NJ & NY.
18
continued on page 23
Industry expertIse
to help you get an
Industry edge.
• Strength and stability from a strong financial partner
• Customized banking solutions for nearly 150 years
• Specialized HOA lockbox for efficient payment processing
• Relationship managers who are experts in your industry
• Secure online account management
To put our homeowners association services experience
to work for you, contact us at 866-210-2333.
HOAbankers.com Smartstreet.com
Smartstreet is a registered mark of Union Bank, N.A.
©2013 Union Bank, N.A. All rights reserved. Member FDIC.
19
In Case You Missed
This Year's Expo,
Here Are Some Useful Handouts
that Were Distributed to Attendees.
MORNING PROGRAM
The following was extrapolated from the script that was
used for the “COMMUNITY FEUD” morning General Session.
The information below is factually accurate even though it was
presented in a “game show” format which was intended to be
informational yet entertaining. The answers are listed in order
with the first bullet-point answer being the most popular.
TOPIC: Pets, Pools & Parking
1. What are the main factors to the current Maryland law on
dog ownership liability?
• Pit Bull
• Ability to control dogs on property
• Strict Liability
• Applies to landlords, condos, HOA’s and co-ops
• Applies if own or harbor dogs
2. What should an Association do in response to the current
Maryland law involving pit bull ownership?
• Ban Them
• Require Leashing
• Post Signs
• Muzzle Them
• Do Nothing
TOPIC: Mediation/Conflict
3. What are the myths of Mediation?
• Sign of weakness
• Requires parties to reveal all their evidence
• Will lead to more litigation
• Useless because I am right
• Wastes time because case will never settle
4. What are the most Common “Styles” of Conflict Resolution?
• Litigation
• Mediation
• Binding arbitration
• Parties Own Settlement
• Non-Binding Arbitration
5. What are the most common Conflict Resolution Techniques?
• Problem Solving
• Compromise
• Forcing a win/lose situation
• Withdrawal
• Smoothing
20
TOPIC: Volunteers to Serve on Your Board
6. What characteristics should you look for in finding
volunteers to serve on the Board?
• Sense of community
• Rational
• Leadership
• Good communicator
• Analytical
TOPIC: Insurance
7. Who should be Named Insured under a Condominium’s
Master Condo Insurance Policy?
• Association
• Management Company
• Community Volunteer
• Board of Directors
• Association Employees
8. What items, within your unit, are covered under your
Condominium Master Policy?
• Flooring
• Cabinetry
• Appliances
• Lighting Fixtures
• Toilets
9. What are the necessary coverage parts of an HO-6 policy?
• Personal Property
• Betterments and Improvements
• Personal Liability
• Loss Assessment
• Loss of Use
TOPIC: Contracts
10.Typically Associations enter into what type of contracts?
• Service Contracts
• Specific Repairs
• Preventative Maintenance
• Insurance
11.Gary: What are the essential elements necessary to form a
binding contract?
• Offer
• Acceptance
• Mutual Obligation
• Competent Parties
• Consideration
TOPIC: Condominium Associations
12.What is included in the process to adopt Condominium
Rules?
• Delivery to owners
• Open meeting
• Written comments are submitted
• A quorum of the board is present
• Board votes to adopt the proposed rules
TOPIC: Manager Responsibilities
18.What are the 5 most important responsibilities of a
Community Manager?
• Adhering to the Governing Documents and State Laws
• Keeping good financial records
• Excellent communication with the Board
• Supervising all Association contracts
• Excellent customer service
13.Regular Condominium membership meetings may be held
by following what process?
• Notice is delivered or mailed to each unit owner
• Written notice of date, time and place given
• Prior notice must not be less than 10 nor more than 90
days.rrt
• Quorum is present
• The meeting is open
• Unit Owners are permitted to speak
TOPIC: Financials/Budgets
14.For a Condominium, what books and records may be
withheld from public inspection?
• Personnel records
• Records relating to business transactions being negotiated
• Individual medical records
• Individual’s payment history
• Written advice of legal counsel
• Minutes of a closed meeting of the Board of Directors
TOPIC: FHA Requirements/Collections/Delinquencies
TOPIC: Homeowner Associations
15.Voting may be held by use of electronic transmission in
Maryland when?
• Board of directors authorizes its use
• Authenticity of owners vote
• Proxy permitted
• Homeowners are given the option to cast printed ballots
16.Lien enforcement may NOT include what charges?
• Interest
• Late charges
• Cost of collection not related to lien
• Fines
• Attorney fees that are not related to lien
19.What are the top five resources used in preparing for budget
development?
• Current Financial Statement
• Reserve study
• Board wish list items
• Auditor notes
• Current contracts
20.Name the five reasons why a condominium may be denied
approval for FHA financing?
• Delinquencies exceed 15 percent
• Insurance requirements not met
• Units owned by landlords cannot exceed 50 percent
• Significant litigation
• Failure to name management as insured
21.What are the types of insurance coverage that a
Condominium MUST have to qualify for FHA financing?
• Hazard insurance
• Fidelity insurance
• Liability insurance
• Flood insurance
September Breakfast Seminar
Draws Big Crowd!
17.What statutory restrictions are there for posting candidate or
proposition signs in Condominiums?
• Not more than 30 days before the election
• Federal, state and local laws
• In common elements
• Remove not more than 7 days after
Lockbox Services • Insurance Premium Financing
Coupon Books and Statements • Association Loans
Joseph Inzerillo Jr.
Vice President / Relationship Manager
703-841-5021
JInzerillo@bbandt.com
Association Services
Member FDIC and
Equal Housing Lender. Loans subject to credit approval.
© 2012, Branch Banking and Trust Company.
21
HELPFUL INSURANCE TIPS
Directors and Officers Liability (D&O)
• Defense cost coverage should be provided for non-monetary
claims including discrimination and breach of contract claims
• The following should be included in the definition of who is
an insured:
–– Directors and officers, whether duly elected or appointed
–– Committee members
–– Volunteers acting at the direction of the Board of
Directors
–– Association employees
–– Community manager/community management firm
• Make a habit out of reviewing the property limit regularly, as
the replacement cost of buildings is constantly increasing due
to the increased cost of construction materials
–– Guaranteed Replacement Cost is beneficial because there
is no pre-set property limit. This avoids any concerns
about whether or not the buildings are insured to value.
–– Avoid any coinsurance clauses, whenever possible
Information provided by Michael Romano,
Community Association Underwriters;
800-228-1930 X176; mromano@cauinsure.com
Fidelity (Employee Dishonesty)
• Condominiums in Maryland are required to carry a limit that
is equal to the lesser of:
–– 3 months of assessments plus all reserve account balances
OR
–– $3,000,000
• Coverage must be extended to:
–– Any officer, director, managing agent, or other agent or
employee charged with the operation or maintenance of
the condominium who controls or disburses funds
–– Any management company employing a management
agent or other employee charged with the operation
or maintenance of the condominium who controls or
disburses funds
–– Property Coverage
help me
hire you
If you have credentials, you have credibility. More than just
letters after your name, CAI credentials identify you as the right
manager for the job. They give employers confidence that you
have the knowledge, experience and integrity to provide the best
possible service to their associations.
Through its Professional Management Development Program,
CAI provides the most comprehensive courses for community
managers seeking to increase their skills, job opportunities
and earning potential. And when you earn a credential, you are
automatically listed in CAI’s online Directory of Credentialed
Professionals, where potential employers and clients can find you.
Get started today . . . visit www.caionline.org/credentials
or call (888) 224-4321 (M-F, 9–6:30 ET) for more information.
22
»
Credentials for Community
assoCiation managers:
z association management
specialist (ams®)
z Professional Community
association manager (PCam®)
z large-scale manager (lsm®)
continued from page 19
Connie Phillips Insurance
CONDOMINIUM ASSOCIATION INSURANCE CONSULTANT
As an Independent Insurance Agency, CPI has unlimited access to the
major carriers for Condo coverages. Our comparative rater program allows us
to provide you with a comparison of coverages and premiums.
Our agency experience consists of reviewing and assisting in the selection
of the Master Policy coverages, attending board meetings,
and offering on-site insurance & financial seminars.
Property • General Liability • Umbrella • Excess Limits
Directors & Officers Liability • Fidelity Bond • Flood
Call us today for a review of your Condominium Insurance Program
Serving MD, VA, DC, WV, PA, DE
888.439.0479
24/7: 240.409.8400 / 240.409.8405
www.insurance-financial.net
23
UPDATE ON PIT BULL LEGISLATION
The Maryland Court of Appeals recently changed the Maryland
common law with regard to injuries caused by pit bull attacks.
Prior to the Court’s recent rulings in the case Tracey v. Solesky, if
a dog attacked a person, the plaintiff in the case would generally
have to show that the owner of the dog knew or had reason to
know the dog was dangerous and was negligent in not taking
adequate precautions to prevent the attack. In Tracey v. Solesky
the Maryland Court of Appeals initially ruled that pit bulls and
cross-bred pit bulls are inherently dangerous and established a
strict liability standard with respect to the owning, harboring or
control of pit bulls and cross-bred pit bulls. The Court of Appeals
then reconsidered the case and only revised its decision slightly to
narrow the applicability of the strict liability standard to only pure
bred pit bulls. The Court’s decision to change the common law as
to pure-bred pit bulls puts community associations in the position
of potentially being strictly liable for any injuries caused by pure
bred pit bulls on common areas they own and/or control. Despite
a recent attempt by the Maryland legislature to amend the effect
of this ruling, nothing was passed. Therefore, in order to protect
associations from any potential liability from pit bull attacks on
their common area property, association Boards should consider
whether to enact policies to ban pit bulls from their common
areas. The associations should also contact their insurance carriers
to make sure they have adequate coverage for such liability. For
practical purposes it may be difficult to enforce such policies,
however, because associations own and control their common
areas they will be held strictly liable. Therefore, associations
should take whatever steps are necessary to prevent the presence
of pit bulls on their common area, which includes prohibiting pit
bulls from using the common area.
In addition to the difficulty in enforcing a ban of pitbulls on
common areas, the term “pit bull” does not describe a specific
breed of dog. Indeed, this is one of the many problems with the
Court’s ruling and why we are hopeful that the legislature will
change or clarify the impact of the Court’s decision in Tracey v.
Solesky during the next legislative session. The Court did not
define what is considered a pure bred pit bull in its decision, so
associations are left with having to determine what the Court
might reasonably consider to be a “pure bred pit bull.”
An association would be reasonable in relying upon the
definition of pit bull provided by the American Kennel Club
(“AKC”), since it is the national kennel club that approves
breed standards written by breed clubs. According to the link
http://happypitbull.com/basics/what-is-a-pit-bull/, the AKC
considers the core breeds of pit bull to be the American Pit Bull
Terrier and the American Staffordshire Terrier. Other breeds
include the Staffordshire Bull Terrier, the Bull Terrier and the
English Bull Terrier. In sum, a “pit bull” according to the AKC
refers to a dog whose ancestors were Bull and Terrier type dogs.
An association may choose to use and rely on this definition if
it decides to adopt a policy to ban “pure bred pit bulls” from the
common areas consistent with the Court’s ruling. If an association
prefers not to decide what particular dog may qualify as a “pure
bred” pit bull, the association may choose to adopt an even
broader definition to include any dog which has the characteristics
and appearance of being predominately of the breeds of the
Bull Terrier, Staffordshire Bull Terrier, American Pit Bull Terrier,
American Staffordshire Terrier, and any other breed commonly
known as pit bull or pit bull terriers, or a combination of any of
these breeds.
continued on page 25
your community
will run smoothly.
With community association banking expertise like ours,
it’s easy to keep your associations on track.
take that to the bank.
Beth Ann Mellott
Regional Account Executive
301-401-2009
Toll Free 866-800-4656, ext. 7487
bethann.mellott@mutualofomahabank.com
mutualofomahabank.com
AFN45802_0713
Member FDIC
Equal Housing Lender
EQUAL HOUSING
LENDER
24
AAFS_Innov_Burkhammer_QtrPg_010813.pdf 1 1/8/2013 8:42:51 PM
continued from page 24
While enforcing such a ban will be difficult, it may provide
some level of protection to an association in preventing pit
bulls from being on the common area. It also may provide an
association with some level of protection if it is ever sued for a pit
bull attack; such a ban can show that the association took steps to
prevent pit bulls from being on the common area.
Handout written by Judyann Lee, Esq., of Linowes and Blocher LLP,
member of CAI’s Chesapeake Region Chapter. The contents of this column
should not be construed as legal advice or legal opinion on any specific
facts or circumstances. The contents are intended for general informational
purposes only, and you are urged to consult your own attorney concerning
your situation and specific legal questions you have.
go the extra mile
for your clients
become a cai educated business partner
You go the extra mile for your business. Show your community
association clients you’re willing to go the extra mile for them, too.
The new Educated Business Partner distinction recognizes active
CAI Business Partner members who have successfully
completed Business Partner Essentials, an online course
developed by CAI to help product and service providers
better understand the issues and challenges faced by their
association clients.
Take the course, pass the test, be affiliated with an active CAI Business Partner
member, and you’ll earn the CAI Educated Business Partner distinction. As
an added benefit, you’ll be listed on the CAI website, where clients can see your
commitment to service.
Visit www.caionline.org/bpcourse, e-mail cai-info@caionline.org or call (888) 224-4321 to learn more.
25
Ask
The
Beacon
Send your questions
to “Ask the Beacon”
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Managing
Signed,
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to Keep M
Dear Managing to Keep
My Sanity,
registration fee and renew their licenses
every two years.
Maryland House Bill 576 proposed
establishing a new regulatory agency
within the Department of Labor, Licensing
and Regulation to license and regulate
community managers. The bill passed in
the Maryland House of Delegates but a
cross-bill filed in the Maryland Senate died
in the Judicial Proceedings Committee.
The legislation proposed the creation of
a nine-member “State Board of Common
Ownership Community Managers,” for the
purpose of licensing community managers
who provide property management services
to common ownership communities for
compensation. Such managers would
have to register with the Board, pay a
In this proposed legislation, the Board
would have the power to deny, suspend
or revoke licenses and impose monetary
penalties for wrongful acts or misconduct.
Managers would also be required to
complete training requirements and pass
an examination in order to be licensed. In
addition, licensees would be required to
provide a fidelity bond or other insurance
in the lesser amount of $2,000,000 or
the aggregate amount of operating
reserve balances of all communities they
manage. There was also a provision
for a limited license for individuals
providing management services under
the supervision of a licensed manager.
26
The proposed bill would have required
all condominiums and cooperatives
with 11 or more units, and homeowners
associations with 31 or more homes to
annually register with the Board and
identify its licensed community manager.
The bill died in the Judicial Proceedings
Committee in the Senate, so for now, there
is no manager licensing or registration
requirements. However, it remains to be
seen if similar legislation will be proposed
during the next legislative session. In the
meantime, hold on to your sanity.
Signed,
The Beacon
Dear
Beaco
n,
I live i
n
a to
reserv
ed par wnhouse in
king s
a com
came
pace
mu
to
parkin visit me and s and visito nity associa
r park
tion. W
g spac
I forg
in
e. He
to say
parked ot to tell him g spaces. M e have
, his c
y frien
ar was
in the
to par
associ
d
wr
k
towed
ati
by the ong space a in a visitor
reimb on has a co
nd nee
towin
ntract
urse m
g com
dless
wi
yf
in the
pany t
parkin riend for th th. I think t
h
a
t
he ass
e cost
g lot a
the
reserv
ocia
re n
of t
ed
get rei and that yo ot clear tha he tow bec tion should
ause t
t the p
mburs
u can
h
get to
ement
wed if arking space e signs
from t
s are
you p
he ass
ar
ociatio
n for t k there. Can
he tow
we
?
Going
Signed
,
Tow-to
-
Tow
Before towing or removing a
vehicle, a tow company must have
the authorization of the parking lot
owner which shall include: (i) the
name of the person authorizing the
tow or removal; (ii) a statement that the
vehicle is being towed or removed at the
request of the parking lot owner; and (iii)
photographic evidence of the violation or
reason for the towing of the vehicle.
If a vehicle has not yet been removed
from a parking lot, the towing company
who has possession of the vehicle must
release the vehicle to the owner or an
agent of the owner: (i) if the owner or
agent requests release of the vehicle; (ii)
if the vehicle can be driven under its own
power; (iii) whether or not the vehicle
has been lifted off the ground; and (iv) if
the owner or agent pays a drop fee in an
amount not exceeding 50% of the cost of
a full tow.
The signs in your community should
clearly state that the spaces are reserved
and subject to towing for unauthorized
parking in such spaces. If the signs and/
or the tow did not comply with the
requirements discussed above, as well as
any additional requirements imposed by
local County or City laws, then you may
have grounds to seek reimbursement from
the Association or the towing company.
You should talk with an attorney to get
further advice.
Signed,
The Beacon
Dear Going Tow-to-Tow,
On October 1, 2012 the law in Maryland
regarding the process and procedures to
tow a vehicle from a privately owned
“parking lot” significantly changed. Prior
to that time, the state law applied only
in Baltimore City and Baltimore County.
Now, the entire State of Maryland must
comply, although cities or counties may
have local laws or regulations that are more
stringent than the new State requirements.
A “parking lot” is defined as a privately
owned facility consisting of 3 or more
spaces for parking that is (i) accessible to
the general public; and (ii) intended by the
owner of the facility to be used primarily
by the owner’s customers, clientele,
residents, lessees or guests. This will impact
condominium associations, homeowners
associations, apartment owners and
commercial landlords who tow vehicles
from their parking lots that are accessible
by public roads. Among other things, the
law provides:
Specific sign requirements including (i)
that the sign must be at least 24 inches
high and 30 inches wide; (ii) be clearly
visible at the lot entrance or from the
parking spaces; (iii) state the name of the
towing company and the location where
vehicles will be towed; (iv) indicate that
Maryland law requires vehicles to be
available for reclamation 24 hours per
day, 7 days per week; and (v) state the
maximum amount that may be charged
for the towing of a vehicle.
Response provided by Judyann
Lee, Esq., of Linowes and Blocher
LLP, member of CAI’s Chesapeake
Region Chapter’s newsletter committee.
The contents of this column should
not be construed as legal advice or
legal opinion on any specific facts or
circumstances. The contents are intended
for general informational purposes only,
and you are urged to consult your own
attorney concerning your situation and
specific legal questions you have.
Please note, not all questions will be
published in the newsletter. Send your
question to contact@caimdches.org
by November 21, 2013 in order to be
considered in the Winter Beacon.
27
BECHT E n g i n E E R i n g ,
BT
Building On
Our Reputation For
Quality Engineering
For Over 45 Years
Professional Development
Courses for Managers
The following CAI Professional Development
Courses are now available online:
• The Essentials of Community Association Management
(M-100)
• The Essentials of Community Association Management
(M-100) California Edition
• Facilities Management (M-201)
• Risk Management (M-205)
• Financial Management (M-206)
• Ethics and the Community Manager (M-300)
Except for Ethics and the Community Manager, which is
available only online, these courses continue to be available via
classroom instruction. Visit www.caionline.org to register.
Becht Engineering, BT
provides a broad spectrum of engineering and construction
management services to Condominium Associations and
Cooperative Corporations. Our experience with buildings
ranging from townhouses to high-rise structures
will provide you with the expertise and resources
to protect your property for years to come.
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Deficiency Reports
Capital Reserve Studies
Roofing Replacement Designs
Siding Replacement Designs
Balcony Deck
Replacement Designs
Construction Management
LEED/Green/
Sustainable Designs
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Water Infiltration/
Corrective Designs
Mechanical Systems
Replacement Designs
Energy Audits
Building Condition
Assessments
Structural Corrections
Litigation Technical Support
Infrared Scanning
Legal services for
condominiums, HOAs,
and cooperatives
Raymond Via
301.804.3610
rvia@wtplaw.com
For All Of Your Engineering Services
800-772-7991
information@BechtBT.com
www.BechtBT.com
CAI’s professional development program features 17
courses, beginning with the Essentials of Community
Association Management (M-100). In addition to eight 300level courses, the curriculum includes six 200-level courses,
the PCAM Case Study and Contemporary Issues in Community
Association Management (M-400).
Julie Dymowski
202.659.6795
jdymowski@wtplaw.com
LEED AP
Baltimore • Towson • Bethesda • Columbia
Wilmington • Washington • Falls Church
www.wtplaw.com
28
CAI NATIONAL NEWS
M-203: Community Leadership
We are happy to announce that the M-203: “Community
Leadership” course is now available online. The M-203 is our
seventh online course and joins M-100, M-100 CA, M-201,
M-205, M-206, and M-300. The cost is same as other courses;
$445 for members, $545 for nonmembers.
NBC-CAM Changes Name to
Community Association Managers
International Certification Board
The National Board of Certification for Community
Association Managers (NBC-CAM), the organization
responsible for administering the Certified Manager of
Community Associations (CMCA) credential, is now the
Community Association Managers International Certification
Board (CAMICB). The change was effective August 1, 2013.
More than 13,000 professionals have earned the CMCA
credential since NBC-CAM was founded in 1995. “With
more than 60 million Americans living in covenant-protected
communities, along with millions more throughout the world,
the professional manager helps protect our most important
investment—our homes,” said CAMICB Chair Robert Felix.
“The name change became appropriate and necessary as the
CMCA earned expanded international recognition as the
essential credential.”
“The name change became appropriate and necessary as
the CMCA earned expanded international recognition as the
essential credential.”
“As the first step toward professional achievement and
recognition for community association managers, the CMCA
has been recognized since 1995 as the benchmark credential
by community management professionals and homeowner
association board members throughout the United States,”
said Thomas M. Skiba, CAE, chief executive officer of both
CAMICB and Community Associations Institute (CAI). “In
recent years, the CMCA has attracted a great deal of interest
overseas and has quickly become the premier certification for
community association managers in a number of countries
beyond the United States.”
For more information, visit www.camicb.org.
Effective Solutions, Proven Results, PERIOD.
THE FALCON GROUP
Falcon Engineering, Falcon Architecture, Falcon Energy Consultants
Professional Engineers, Licensed Architects, Inspectors and Reserve Specialists
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ARCHITECTURAL
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• Architecture
• Internal Space / Lobby Planning / Elevator Fit-out
• Recreation Facilities Design
CAPITAL RESERVE fUNDING
• Capital Reserve Analysis
CIVIL ENGINEERING SERVICES
• Basement Water Investigations
• Foundation Waterproofing Design
• Retaining Wall Design
• Site Drainage Analysis / Design
• Soils Investigation
• Surveying
• Pavement Coring
• Expert Reports / Testimony
• Transition / Due Diligence Evaluations
MEP / ENERGY CONSULTING SERVICES
• Boiler Conversions
• Commissioning / Retrocommissioning
• Energy Audits / Modeling / Metering
• Energy Benchmarking
• Energy Consulting
• Energy Reduction Plans
• HVAC Controls
• MEP Engineering / Design
• Solar Energy Design
• Testing, Adjusting and Balancing
• Energy Rebates and Financing
STRUCTURAL ENGINEERING SERVICES
fAÇADE AND BUILDING
ENVELOPE CONSULTING
• Balcony Restoration / Design / Specifications
• Building Envelope Consulting
• Building Façade Inspections / Specifications
• Building Leak Detection
• EIFS / Stucco Investigations & Certified
Inspectors
• Façade / Basement / Vault Replacement
Specifications / Inspections
• Moisture Investigations / Mold Testing
• Roof Replacement Specifications / Inspections
• Siding Replacement Specifications / Inspections
• Window Replacement Specifications
• Parking Garage Investigation / Restoration /
Design
• Emergency Inspections
Proud supporters of
Chesapeake CAI
www.falconengineering.com • info@falconengineering.com
BALTIMORE METRO OffICE:
5850 Waterloo Road, Suite 140
Columbia, MD 21045
Phone: 410-988-2130
Fax: 410-480-7081
WASHINGTON DC
METRO OffICE:
7361 Calhoun Place, Suite 325
Rockville, MD 20855
Phone: 240-328-1095
Fax: 240-328-1096
VIRGINIA OffICE:
5802-122 E.Virginia Beach Blvd., #213
Norfolk,VA 23502
Phone: 202-558-7618
29
Congratulations to our
New Designation
Recipients!
Community Associations Institute (CAI) awarded almost 300
career-enhancing designations to industry professionals
between Sept. 21, 2012, and June 30, 2013, including
55 recipients of the Professional Community Association
Manager (PCAM) designation, the highest and most prestigious
credential for community association managers.
To date, more than 2,300 managers have earned the
PCAM designation, while almost 6,600 have earned the
Association Management Specialist (AMS). Some 263
professionals have received the Reserve Specialist (RS)
designation, with 102 being awarded the Community
Insurance and Risk Management Specialist (CIRMS).
Professional Community Association Manager
Connor Braniff, CMCA, AMS
Ocean Point, Ltd., AAMC
Victoria Burnett, CMCA, AMS
Victory Management, Inc.
Kerrie Wilson, CMCA, AMS
Professional Community Management, AAMC
Association Management Specialist
Lynda Brady, CMCA
Legum & Norman, Inc., Resorts Div.
Debbie Coons, CMCA
Claggett Enterprises, Inc.
Wallace H. Campbell
& Company, Inc.
6212 York Road
Baltimore, MD 21212
Phone: 410-532-4600
Fax: 410-323-5554
www.whcampbell.com
30
Lincoln Davis, CMCA
TPW Management, LLC
Vanessa Hall Robertson, CMCA
Legum & Norman, Inc., Resorts Div.
Stefanie Minemier, CMCA
Mann Properties, AAMC
Toni Perkins, CMCA
Highfield House Condominium
Welcome New Members!
New Chapter Members, June 15–September 23, 2013
Mr. Ira Albert
The Towers Condominium, Inc.
Mrs. Linda Lee
Ms. Marilyn Bjorge
Community Association
Professionals, LLC
Recruiter: Mr. David Collins, CMCA
Mr. Harvey Caplan
Mr. Ivan Markowitz
The Towers Condominium, Inc.
Ms. Lisa Cella
Legum & Norman, Inc.
Mr. Roderick G. Clark, III
The Towers Condominium, Inc.
Ms. Joan Eisenberg
The Towers Condominium, Inc.
Mr. Josh Mcnally
Ms. Phyllis Rhines
Mr. Joel W. Meskin, Esq., CIRMS
Quail Meadows Homeowners Association,
Inc.
McGowan Program Administrators
Ms. Rebecca Mey
Mr. Jerome Seaman
Mr. Jim Faust
FirstService Residential
Recruiter: Mr. Trent Harrison, CMCA,
AMS, PCAM
Ms. Nicole L. Hazzard
Mrs. Carol Nester
Mr. Ben Simcox
Legum & Norman, Inc.
Easton Club East
Ms. Kelly Marie Heck
Mr. Harry Ostrow
Mr. Edwin Spiegel
The Condominiums at Carroll View
The Towers Condominium, Inc.
Mrs. Norma Hecker
Mr. Geoff Pettis
The Towers Condominium, Inc.
The Elmont Condominium
Recruiter: Ms. Kim D. George, CMCA, AMS
3M
Ms. Lydia Heitt
OC Real Estate Management, Inc.
The Towers Condominium, Inc.
Ms. Ann Kurlander
The Towers Condominium, Inc.
Mr. Carl Lazerow
The Elmont Condominium
Recruiter: Ms. Kim D. George, CMCA, AMS
Titan Tree Care
Residential Realty
Recruiter: Mr. Donald Allen Gentry,
CMCA, AMS
Ms. Lauren C. Tedford
Pacific Premier Bank
Ms. Tanya Marie Rankin
Mrs. Leslie B Wassermen
The Elmont Condominium
Recruiter: Ms. Kim D. George, CMCA, AMS
Ms. Brenda Reiber
Community Management Corporation
Recruiter: Ms. Vicki E. Eaton, CMCA,
AMS, PCAM
Mr. Trevor White
AVRO, LLC
The Towers Condominium, Inc.
Save the Date!
Holiday Social
Be sure to mark your
calendar for the
C hesapeake R egion C hap ter CAI
Friday, November 22, 2013
4:00–7:00 pm • Reception
5:00–5:15 pm •Annual Meeting
7:00–9:00 pm • CAI’s Got Talent! Westin BWI Hotel, Linthicum, MD
GIVE THE GIFT OF GIVING…
BRING AN UNWRAPPED TOY
FOR “TOYS FOR TOTS”
31
The Chesapeake Region Chapter
Community Associations Institute
1985 Fairfax Rd
Annapolis, MD 21401
410–540–9831
PRSRT STD
U.S. POSTAGE
PAID
HARRISBURG, PA
PERMIT NO. 533
2013 Calendar of Events
NOVEMBER
2
13
Homeowner Seminar—“Financial Literacy
for Community Associations”—The Capri
Condominium, Ocean City, MD
Board of Directors Meeting, Hanover, MD
19
GBBR Resale Disclosure Seminar
22
Holiday Social/Annual Meeting
*“The Essentials of Community Association Volunteer Leadership”
is the former ABC’s course
Please note that this schedule is subject to change.
2014 PMDP COURSE SCHEDULE
Visit www.caionline.org/pmdp and register for this course online! Register online four weeks in advance and receive a $25 discount.
Chesapeake Region Chapter
Washington Metro Chapter
April 3–4
M350
Manager and the Law
Baltimore, MD
Jan 22–24
M100
The Essentials of Community Assn Mgmt
Feb 6–7
CASE
Case Study
Aug 7–8
M202
Association Communications
Baltimore, MD
March 6–7
M201
Facilities Management
April 9–11
M100
The Essentials of Community Assn Mgmt
Sept 18–20
M100
The Essential of Community Assn Mgmt
Baltimore, MD
May 1–2
M202
Association Communications
June 5–6
M203
Community Leadership
Oct 23–24
M201
Facilities Management
Baltimore, MD
July 9–11
M100
The Essentials of Community Assn Mgmt
Aug 7–8
M204
Community Governance
Nov 13–14
M203
Community Leadership
Baltimore, MD
Sept 4–5
M320
High Rise Maintenance and Mgmt.
Oct 15–17
M100
The Essentials of Community Assn Mgmt
Nov 13–14
M205
Risk Management
Dec 4–5
M206
Financial Management
Questions?
Call CAI Direct at 888–CAI–4321 (M–F, 9:00 am–6:30 pm EST)
Website: www.caionline.org/educationprograms