Effective Date: September 2013 [Grab your reader’s attention with a great quote from the document or use this space to emphasize a key point. To place this text box anywhere on the page, just drag it.] (Exam Outline) Effective Date: September 1, 2013 1 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 September 2013 Effective Date: September 2013 Impartiality Statement (ISC)² is committed to impartiality by promoting a bias and discrimination free environment for all members, candidates, staff, volunteers, subcontractors, vendors, and clients. (ISC)²’s board of directors, management and staff understand the importance of impartiality in carrying out its certification activities, manage conflict of interest and ensure the objectivity of its certification. If you feel you have not received impartial treatment, please send an email to notice@isc2.org or call +1.727.785.0189, so that we can investigate your claim. Non-Discrimination Policy (ISC)² is an equal opportunity employer and does not allow, condone or support discrimination of any type within its organization including, but not limited to, its activities, programs, practices, procedures, or vendor relationships. This policy applies to (ISC)² employees, members, candidates, and supporters. Whether participating in an (ISC)² official event or certification examination as an employee, candidate, member, staff, volunteer, subcontractor, vendor, or client if you feel you have been discriminated against based on nationality, religion, sexual orientation, race, gender, disability, age, marital status or military status, please send an email to notice@isc2.org or call +1.727.785.0189, so that we can investigate your claim. For any questions related to these polices, please contact the (ISC)² Legal Department at legal@isc2.org. 2 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 This Candidate Information Bulletin provides • • • • Exam blueprint to a limited level of detail that outlines major topics and sub-topics within the domains Suggested reference list Description of the format of the items on the exam Basic registration/administration policies The ideal candidate should have experience, knowledge and skill in the following areas: • • • • • • • • System authorization processes Information risk management processes Systems development experience Security control testing and continuous monitoring IT security/information assurance Information security policy Technical and/or auditing experience within U.S. Federal government agencies (e.g., U.S. Department of Defense etc.), financial institutions, healthcare providers, auditing and/or consulting organizations. Strong familiarity with NIST and OMB publications Candidates must meet the following requirements prior to taking the CAP examination: • • • • • Submit the examination fee A candidate is required to have a minimum of two years of cumulative paid full-time security professional work experience in one or more of the seven domains of the (ISC)² CAP CBK; Valid professional experience includes the direct application of appropriate Security Authorization (formally Certification & Accreditation) knowledge performed as a practitioner, auditor, or contractor Attest to the truth of his or her assertions regarding professional experience, and legally commit to abide by the (ISC)² Code of Ethics (Section 3). Before candidates are allowed to take the test at testing centers, they must respond “Yes” or “No” to the following four questions regarding criminal history and related background: 1. Have you ever been convicted of a felony; a misdemeanor involving a computer crime, dishonesty, or repeat offenses; or a Court Martial in military service, or is there a felony charge, indictment, or information now pending against you? (Omit minor traffic violations and offenses prosecuted in juvenile court). 3 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 2. Have you ever had a professional license, certification, membership or registration revoked, or have you ever been censured or disciplined by any professional organization or government agency? 3. Have you ever been involved, or publicly identified, with criminal hackers or hacking? 4. Have you ever been known by any other name, alias, or pseudonym? (You need not include user identities or screen names with which you were publicly identified). 4 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 CAP Candidate Information Bulletin Overview The Certified Authorization Professional (CAP) is an information security practitioner who champions system security commensurate with an organization’s mission and risk tolerance, while meeting legal and regulatory requirements. The Office of Management and Budget (OMB) first mandated systems authorization in OMB Circular A-130, Appendix III in 1987 by stating that “all general support systems and major applications must be authorized prior to the system or application being placed in operation”. The Federal Information Security Management Act (FISMA) of 2002 renewed focus on systems authorization with associated OMB oversight and reporting requirements and National Institute of Standards and Technology (NIST) implementation guidance. In August 2009, NIST released revision 3 of Special Publication 800-53: Security Controls for Federal Information Systems and Organizations. Then in February 2010, NIST released revision 1 of Special Publication 800-37: Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Life Cycle Approach. These two documents form the building blocks for the emerging harmonized control taxonomy and security authorization processes, respectively, that now govern across all federal government agencies. While numerous NIST and OMB publications constitute the CAP exam targeted for release in November 2010 (see reference guide on page 11), the seven domains for this exam conceptually mirror the NIST system authorization process. A candidate must understand and be able to apply knowledge in each domain to be successful. This includes synthesizing material from many sources in order to be successful. The CAP domains are: 1. Risk Management Framework (RMF) 2. Categorization of Information Systems 3. Selection of Security Controls 4. Security Control Implementation 5. Security Control Assessment 6. Information System Authorization 7. Monitoring of Security Controls 5 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 1) RISK MANAGEMENT FRAMEWORK (RMF) Overview Security authorization of a system is a result of a tiered risk management approach to evaluate both strategic and tactical risk. The authorization process is primarily driven by the application of NIST’s Risk Management Framework (RMF). The RMF process identifies security controls, which are commensurate with risk, vulnerabilities, countermeasures and determines residual risks. The residual risks are evaluated and deemed either acceptable or unacceptable. The system may be deployed only when the residual risks are acceptable to the enterprise. Key Areas of Knowledge A. Describe the Risk Management Framework (RMF) A.1 A.2 A.3 A.4 Distinguish between applying risk management principles and satisfying compliance requirements Identify and maintain information systems inventory Explain the importance of securing information Understand organizational mission and operations B. Describe and Distinguish between the RMF Steps B.1 B.2 B.3 B.4 B.5 B.6 Categorize information system Select security controls Implement security controls Assess security controls Authorize information system Monitor security controls C. Identify Roles and Define Responsibilities C.1 C.2 C.3 C.4 C.5 C.6 C.7 C.8 Head of agency (Chief Executive Officer) Risk executive (Function) Chief information officer Information owner/steward Senior information security officer Authorizing official Authorizing official designated representative Common control provider 6 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 C.9 C.10 C.11 C.12 C.13 Information system owner Information system security officer Information security architect Information system security engineer Security control assessor D. Understand and Describe How the RMF Process Relates to: D.1 D.2 D.3 D.4 D.5 D.6 D.7 Organization-wide risk management Enterprise and information security architecture Information System boundaries Authorization decisions Security control assessor independence Security controls in external environments (e.g., third-party, cloud) Security control allocation (e.g., resources, common controls, component level) E. Understand the Relationship between the RMF and System Development Life Cycle (SDLC) E.1 E.2 Promote security integration within SDLC (e.g., policy, procedures, standards) Collaborate with stakeholders (e.g., integrated project teams, architects, developers, management) F. Understand Legal, Regulatory, and Other Security Requirements F.1 F.2 F.3 F.4 Federal information security and privacy legislation Office of Management and Budget (OMB) Committee on National Security Systems (CNSS) National Institute of Standards and Technology (NIST) publications 7 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 2) CATEGORIZATION OF INFORMATION SYSTEMS Overview Categorization of an information system is based on an impact analysis. It is performed to determine the types of information included within the security authorization boundary, the security requirements for the information types, and the potential impact on the organization resulting from a security compromise. The result of the categorization is used as the basis for developing the security plan, selecting security controls, and determining the risk inherent in operating the system. Key Areas of Knowledge A. Categorize the System A.1 A.2 A.3 A.4 A.5 A.6 A.7 Identify the information types Determine confidentiality, integrity, and availability values Determine potential impact on organizations and individuals Categorize information types Categorize information system Document categorization in the Security Plan (SP) Perform Privacy Threshold Analysis and Privacy Impact Assessment B. Describe the Information System (Including the Security Authorization Boundaries) C. Register the System 8 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 3) SELECTION OF SECURITY CONTROLS Overview The security control baseline is established by determining specific controls required to protect the system based on the security categorization of the system. The baseline is tailored and supplemented in accordance with an organizational assessment of risk and local parameters. The security control baseline, as well as the plan for monitoring it, is documented in the security plan (SP). Key Areas of Knowledge A. Identify and Document Common (Inheritable) Controls C. Select, Tailor, and Document Security Controls E. Develop Security Control Monitoring Strategy D. F. H. G. Review and Approve SP 9 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 B. Effective Date: September 2013 4) SECURITY CONTROL IMPLEMENTATION Overview The security controls specified in the security plan are implemented after taking into account the minimum organizational assurance requirements. The security plan describes how the controls are to be employed within the information system and its operational environment. The security assessment plan documents the methods for testing controls and the expected results throughout the system life-cycle. Key Areas of Knowledge A. Implement Selected Security Controls B. Document Security Control Implementation 10 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 5) SECURITY CONTROL ASSESSMENT Overview The security control assessment follows the approved plan, including defined procedures, to determine the effectiveness of the controls in meeting security requirements of the information system. The results are documented in the security assessment report. Key Areas of Knowledge A. Prepare for Security Control Assessment A.1 A.2 A.3 A.4 Establish objectives and scope Establish points of contact, provide notifications and timelines Select security control assessor (e.g., independence, competency) Collect and review artifacts (e.g., previous assessments, system documentation, policies) B. Develop Security Control Assessment Plan B.1 B.2 Determine security assessment methods and level of effort Obtain necessary approvals (e.g., security assessment plan, rules of engagement, resources) C. Assess Security Control Effectiveness C.1 C.2 Apply standard assessment methods (e.g., examine, interview, test) Collect and inventory assessment evidence D. Develop Initial Security Assessment Report (SAR) D.1 D.2 D.3 Analyze assessment results Determine root causes of identified weaknesses Propose remediation actions E. Review Interim SAR and Perform Initial Remediation Actions E.1 E.2 E.3 Determine initial risk responses Apply initial remediations Reassess and validate the remediated controls F. Develop Final SAR and Optional Addendum 11 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 6) INFORMATION SYSTEM AUTHORIZATION Overview Any residual risk identified during the security control assessment are evaluated and a decision is made to authorize the system to operate, deny its operation, or remediate the deficiencies. Associated documentation is prepared and/or updated depending on the authorization decision. Key Areas of Knowledge A. Develop Plan of Action and Milestones (POAM) (e.g., Resources, Schedule, Requirements) B. Assemble Security Authorization Package C. Determine Risk D. Determine the Acceptability of Risk E. Obtain Security Authorization Decision 12 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Effective Date: September 2013 7) MONITORING OF SECURITY CONTROLS Overview After an Authorization to Operate (ATO) is granted, ongoing continuous monitoring is performed on identified security controls as well as the physical environment in which the system operates. Changes to the system or its operational environment are documented and analyzed. The security state of the system is reported to designated officials. Significant changes will cause the system to re-enter the security authorization process. Otherwise, the system will continue to be monitored on an ongoing basis in accordance with the organization’s monitoring strategy. Key Areas of Knowledge A. Determine Security Impact of Changes to System and Environment B. Perform Ongoing Security Control Assessments (e.g., Continuous Monitoring, internal and external assessments) C. Conduct Ongoing Remediation Actions (resulting from incidents, vulnerability scans, audits, vendor updates, etc) D. Update Key Documentation (e.g., SP, SAR, POAM) E. Perform Periodic Security Status Reporting F. Perform Ongoing Risk Determination and Acceptance G. Decommission and Remove System 13 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 REFERENCES Document 5 U.S.C. 552a (as amended) Version N/A CNSS Instruction No. 1253 CNSS Instruction No. 1253F Attachment 1 Version 1 Title/Subject Privacy Act of 1974 Security Categorization and Control Selection for National Security Systems Committee on National Security Systems Instruction (CNSSI) No. 1253F Attachment 1, SECURITY OVERLAYS TEMPLATE URL http://www.gpo.gov/fdsys/pkg/USCODE-2012title5/pdf/USCODE-2012-title5-partI-chap5subchapII-sec552a.pdf https://www.cnss.gov/CNSS/openDoc.cfm?r+Ox ARDnN62CpEixiRnDXg== Date December 31, 1974 March 27, 2014 https://www.cnss.gov/CNSS/openDoc.cfm?y35c nV5LNwIdwKxf3yZjCw== August 27, 2013 CNSS Policy No. 22 (as amended) Policy on Information Assurance Risk Management for National Security Systems https://www.cnss.gov/CNSS/openDoc.cfm?Es4F2 WDznpmuK0fNJEFjiQ== January 2012 Department of Defense Instruction (DODI) 8500.01 Cybersecurity http://www.dtic.mil/whs/directives/corres/pdf/85 0001_2014.pdf March 14, 2014 Department of Defense Instruction (DODI) 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT) http://www.dtic.mil/whs/directives/corres/pdf/85 1001_2014.pdf March 12, 2014 Standards for Security Categorization of Federal Information and Information Systems http://csrc.nist.gov/publications/fips/fips199/FIPSPUB-199-final.pdf FIPS 199 14 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 February 1, 2004 Minimum Security Requirements for Federal Information and Information Systems FIPS 200 Document NIST SP 800-18 NIST SP 800-30 NIST SP 800-34 Version Rev.1 Rev.1 Rev. 1 NIST SP 800-37 Rev.1 NIST SP 800-39 Final NIST SP 800-40 Rev. 3 NIST SP 800-41 Rev. 1 NIST SP 800-47 NIST SP 800-50 Final Title/Subject Guide for Developing Security Plans for Information Technology Systems Guide for Conducting Risk Assessments Contingency Planning Guide for Federal Information Systems Guide for Applying the Risk Management Framework to Federal Information Systems: A Security Life Cycle Approach Managing Information Security Risk Guide to Enterprise Patch Management Technologies Guidelines on Firewalls and Firewall Policy Security Guide for Interconnecting Information Technology Systems Building an Information Technology Security Awareness and Training Program http://csrc.nist.gov/publications/fips/fips200/FIPS200-final-march.pdf URL http://csrc.nist.gov/publications/nistpubs/800-18Rev1/sp800-18-Rev1-final.pdf http://csrc.nist.gov/publications/nistpubs/800-30rev1/sp800_30_r1.pdf http://csrc.nist.gov/publications/nistpubs/800-34rev1/sp800-34-rev1_errata-Nov11-2010.pdf March 1, 2006 Date February 1, 2006 September, 2012 November 11, 2010 http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-37r1.pdf February 22, 2010 http://csrc.nist.gov/publications/nistpubs/80039/SP800-39-final.pdf http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-40r3.pdf http://csrc.nist.gov/publications/nistpubs/800-41Rev1/sp800-41-rev1.pdf http://csrc.nist.gov/publications/nistpubs/80047/sp800-47.pdf http://csrc.nist.gov/publications/nistpubs/80050/NIST-SP800-50.pdf 15 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 March 2011 July 2013 September 2009 August 1, 2002 October, 2003 NIST SP 800-53 Document Rev. 4 Version NIST SP 800-53A Rev. 4 NIST SP 800-55 Rev. 1 NIST SP 800-59 NIST SP 800-60 Rev. 1 NIST SP 800-61 Rev. 2 NIST SP 800-64 Rev. 2 NIST SP 800-83 NIST SP 800-88 NIST SP 800-92 Rev. 1 Rev. 1 Security and Privacy Controls for Federal Information Systems and Organizations Title/Subject Assessing Security and Privacy Controls in Federal Information Systems and Organizations: Building Effective Assessment Plans Performance Measurement Guide for Information Security Guideline for Identifying an Information System as a National Security System Guide for Mapping Types of Information and Information Systems to Security Categories: (2 Volumes) - Volume 1: Guide Volume 2: Appendices Computer Security Incident Handling Guide Security Considerations in the System Development Life Cycle Guide to Malware Incident Prevention and Handling for Desktops and Laptops Guidelines for Media Sanitization Guide to Computer Security Log Management http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-53r4.pdf URL April 2013 Date http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-53Ar4.pdf December 2014 http://csrc.nist.gov/publications/nistpubs/800-55Rev1/SP800-55-rev1.pdf http://csrc.nist.gov/publications/nistpubs/80059/SP800-59.pdf http://csrc.nist.gov/publications/nistpubs/800-60rev1/SP800-60_Vol1-Rev1.pdf http://csrc.nist.gov/publications/nistpubs/800-60rev1/SP800-60_Vol2-Rev1.pdf http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-61r2.pdf http://csrc.nist.gov/publications/nistpubs/800-64Rev2/SP800-64-Revision2.pdf July 1, 2008 August 2003 August 2008 August, 2012 October 1, 2008 http://dx.doi.org/10.6028/NIST.SP.800-83r1 July 2013 http://nvlpubs.nist.gov/nistpubs/SpecialPublicati ons/NIST.SP.800-88r1.pdf http://csrc.nist.gov/publications/nistpubs/80092/SP800-92.pdf 16 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 December 2014 September 1, 2006 Document NIST SP 800-100 NIST SP 800-115 NIST SP 800-122 NIST SP 800-128 NIST SP 800-137 NIST SP 800-144 Version Title/Subject Information Security Handbook: A Guide for Managers Technical Guide to Information Security Testing and Assessment Guide to Protecting the Confidentiality of Personally Identifiable Information (PII) Guide for Security-Focused Configuration Management of Information Systems Information Security Continuous Monitoring for Federal Information Systems and Organizations Guidelines on Security and Privacy in Public Cloud Computing URL http://csrc.nist.gov/publications/nistpubs/800100/SP800-100-Mar07-2007.pdf http://csrc.nist.gov/publications/nistpubs/800115/SP800-115.pdf http://csrc.nist.gov/publications/nistpubs/800122/sp800-122.pdf Date October 1, 2006 September, 2008 April 22, 2010 http://csrc.nist.gov/publications/nistpubs/800128/sp800-128.pdf August 2011 http://csrc.nist.gov/publications/nistpubs/800137/SP800-137-Final.pdf September 2011 http://csrc.nist.gov/publications/nistpubs/800144/SP800-144.pdf December 2011 http://www.whitehouse.gov/omb/memoranda_2 004 OMB M-04-04 OMB M-04-15 E-Authentication Guidance Development of Homeland Security Presidential Directive (HSPD) 7 Critical Infrastructure Protection Plans to Protect Federal Critical Infrastructures and Key Resources Dec 16, 2003 http://www.whitehouse.gov/omb/memoranda_2 004 17 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 June 17, 2004 Document Version OMB Circular A-123 OMB Circular A-130 Section 3541 Title 44 U.S.C. Chapter 35 Title 44 U.S.C. (as amended) Revised, (Transmittal Memorandu m No. 4) Title IIIInformation Security Information Security Title/Subject Management’s Responsibility for Internal Control Management of Federal Information Resources Federal Information Security Management Act of 2002 Federal Information Security Modernization Act of 2014 URL http://www.whitehouse.gov/omb/assets/omb/cir culars/a123/a123_rev.pdf http://www.whitehouse.gov/omb/circulars_a130 _a130trans4 Date December 21, 2004 November 28, 2000 http://uscode.house.gov/download/pls/44C35.txt https://www.congress.gov/113/bills/s2521/BILLS113s2521es.pdf 18 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 January 1, 2002 December 8, 2014 GENERAL EXAMINATION INFORMATION Computer Based Test (CBT) Registering for the Exam Process for Registration Overview This section describes procedures for candidates registering to sit for a Computer Based Test (CBT). The test is administered at Pearson VUE Testing centers in the US, Canada, and other parts of the world. 1. Go to www.pearsonvue.com/isc2 to register for a test appointment. 2. Select the most convenient test center 3. Select an appointment time. 4. Pay for your exam appointment. 5. Receive confirmation from Pearson VUE with the appointment details, test center location and other relevant instructions, if any. Please note that your registration information will be transferred to (ISC)² and all communication about the testing process from (ISC)² and Pearson VUE will be sent to you via email. Fees Please visit the (ISC)² website https://www.isc2.org/certification-register-now.aspx for the most current examination registration fees. U.S. Government Veteran’s Administration G.I. Bill The U.S. Department of Veterans Affairs has approved reimbursement to veterans under the G.I. Bill for the cost of the Certified Information System Security Professional (CISSP), the CISSP Concentrations (ISSAP, ISSEP, ISSMP), the Certified Authorizaton Professional (CAP), and the System Security Certified Practitioner (SSCP) examinations. Please refer to the U.S. Department of Veterans Affairs Website at www.va.gov for more details. 19 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 CBT Demonstration Candidates can experience a demonstration and tutorial of the CBT experience on our Pearson VUE web page. The tutorial may be found at www.pearsonvue.com/isc2 . Scheduling a Test Appointment Process for Registration Overview Candidates may register for a testing appointment directly with Pearson VUE ( www.pearsonvue.com/isc2 ). Candidates who do not pass the test will be subject to the retake policy and must wait the applicable time before they are allowed to re-sit for the examination. Exam Appointment Test centers may fill up quickly because of high volume and previously scheduled special events. Pearson VUE testing centers also serve candidates from other entities; thus waiting to schedule the testing appointment may significantly limit the options for candidate’s desired testing dates at the closest center available. Scheduling for a Testing Appointment Candidates may schedule their appointment online at (ISC)² CBT Website located at www.pearsonvue.com/isc2. Candidates will be required to create a Pearson VUE account in order to complete registration. Candidates profile will be transferred to (ISC)² and becomes part of the candidate’s permanent record. Candidates will be able to locate test centers and select from a choice of available examination appointment times at the Pearson VUE website. Candidates may also register over the telephone with a CBT registration specialist. Please refer to ‘Contact Information’ for local telephone numbers for your region. 20 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Rescheduling or Cancellation of a Testing Appointment If you wish to reschedule or cancel your exam appointment, you must contact Pearson VUE at least 48 hours before the exam date by contacting Pearson VUE online (www.pearsonvue.com/isc2), OR at least 24 hours prior to exam appointment time by contacting Pearson VUE over the phone. Canceling or rescheduling an exam appointment less than 24 hours via phone notification, or less than 48 hours via online notification is subject to a forfeit of exam fees. Exam fees are also forfeited for no-shows. Please note that Pearson VUE charges a 50 USD/35 £/40 € fee for reschedules, and 100 USD/70 £/80 € fee for cancellations. Reschedules and cancellations may be done at the (ISC)² CBT Candidate Website (www.pearsonvue.com/isc2) or via telephone. Please refer to ‘Contact Information’ for more information and local telephone numbers for your region. Late Arrivals or No Shows If the candidate does not arrive within 15 minutes of the scheduled exam starting time, he or she has technically forfeited his or her assigned seat. If the candidate arrives late (after 15 minutes of his/her scheduled appointment), it is up to the discretion of the testing center as to whether or not the candidate may still take the exam. If the test administrator at the testing location is able to accommodate a late arriving candidate, without affecting subsequent candidates’ appointments, he/she will let the candidate to sit for the exam and launch his/her exam. Any/all attempts are made to accommodate candidates who arrive late. However, if the schedule is such that the test center is not able to accommodate a late arrival, the candidate will be turned away and his/her exam fees will be forfeited. If a candidate fails to appear for a testing appointment, the test result will appear in the system as a No-Show and the candidate’s exam fees will be forfeited. Procedure for Requesting Special Accommodations Pearson VUE Professional Centers can accommodate a variety of candidates’ needs, as they are fully compliant with the Americans with Disability Act (ADA), and the equivalent requirements in other countries. 21 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Requests for accommodations should be made to (ISC)² in advance of the desired testing appointment. Once (ISC)² grants the accommodations request, the candidate may schedule the testing appointment using Pearson VUE’s special accommodations number. From there, a Pearson VUE coordinator will handle all of the arrangements. PLEASE NOTE: Candidates that request special accommodations should not schedule their appointment online or call the main CBT registration line. 22 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 What to Bring to the Test Center Proper Identification (ISC)² requires two forms of identification, a primary and a secondary, when checking in for a CBT test appointment at a Pearson VUE Test Center. All candidate identification documents must be valid (not expired) and must be an original document (not a photocopy or a fax). Primary IDs: Must contain a permanently affixed photo of the candidate, along with the candidate’s signature. Secondary IDs: Must have the candidate’s signature. Accepted Primary ID (photograph and signature, not expired) Government issued Driver’s License or Identification Card U.S. Dept of State Drivers License U.S. Learner’s Permit (card only with photo and signature) National/State/Country Identification Card Passport Passport Cards Military ID Military ID for spouses and dependents Alien Registration Card (Green Card, Permanent Resident Visa) Government Issued local language ID (plastic card with photo and signature Employee ID School ID Credit Card* (A credit card can be used as a primary form of ID only if it contains both a photo and a signature and is not expired. Any credit card can be used as a secondary form of ID, as long as it contains a signature and is not expired. This includes major credit cards, such as VISA, MasterCard, American Express and Discover. It also includes department store and gasoline credit cards. Accepted Secondary ID (contains signature, not expired) U.S. Social Security Card Debit/(ATM) Card Credit Cards Any form of ID on the primary list 23 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Name Matching Policy Candidate’s first and last name on the presented identification document must exactly match the first and last name on the registration record with Pearson VUE. If the name the candidate has registered with does not match the name on the identification document, proof of legal name change must be brought to the test center on the day of the test. The only acceptable forms of legal documentation are marriage licenses, divorce decrees, or court sanctioned legal name change documents. All documents presented at the test center must be original documents. If a mistake is made with a name during the application process, candidates should contact (ISC)² to correct the information well in advance of the actual test date. Name changes cannot be made at the test center or on the day of the exam. Candidates who do not meet the requirements presented in the name matching policy on the day of the test may be subject to forfeiture of testing fees and asked to leave the testing center. Examination Agreement and Non-Disclosure Agreement All candidates must agree to the terms listed in (ISC)2’s Examination Agreement. The agreement is located at https://www.isc2.org/uploadedfiles/education/cbt%20examination%20agreement.pdf. Prior to starting the exam, all candidates are also required to accept the (ISC)² nondisclosure agreement (NDA), and are required in the computer to accept the agreement prior to being presented with exam questions. If the NDA is not accepted by the candidate, or refused to accept within the time allotted, the exam will end, and the candidate will be asked to leave the test center. No refund of exam fees will be given. For this reason, all candidates are strongly encouraged to review the non-disclosure agreement prior to scheduling for, or taking the exam. The agreement is located at www.pearsonvue.com/isc2/isc2_nda.pdf. 24 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Day of the Exam Check-In Process Plan to arrive at the Pearson VUE testing center at least 30 minutes before the scheduled testing time. If you arrive more than 15 minutes late to your scheduled appointment, you may lose your examination appointment. For checking-in: You will be required to present two acceptable forms of identification. You will be asked to provide your signature, submit to a palm vein scan, and have your photograph taken. Hats, scarves and coats may not be worn in the testing room, or while your photograph is being taken. You will be required to leave your personal belongings outside the testing room. Secure storage will be provided. Storage space is small, so candidates should plan appropriately. Pearson Professional Centers assume no responsibility for candidates’ personal belongings. The Test Administrator (TA) will give you a short orientation, and then will escort you to a computer terminal. You must remain in your seat during the examination, except when authorized to leave by test center staff. You may not change your computer terminal unless a TA directs you to do so. Raise your hand to notify the TA if you o o o o believe you have a problem with your computer. need to change note boards. need to take a break. need the administrator for any reason. 25 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Breaks You will have up to six hours to complete the CISSP, and up to four hours to complete the CSSLP and up to three hours to complete the following examinations: SSCP CAP HCISPP ISSAP ISSEP ISSMP Total examination time includes any unscheduled breaks you may take. All breaks count against your testing time. You must leave the testing room during your break, but you may not leave the building or access any personal belongings unless absolutely necessary (e.g. for retrieving medication). Additionally, when you take a break, you will be required to submit to a palm vein scan before and after your break. Examination Format and Scoring ® The CISSP examination consists of 250 multiple choice questions with four (4) choices each. The CSSLP examination consists of 175 multiple choice questions with four (4) choices each. The HCISPP examination contains 125 multiple choice questions with four (4) choices each. The CCFPSM examination contains 125 multiple choice questions with four (4) choices each. The SSCP® examination contains 125 multiple choice questions with four (4) choices each. The ISSAP®, ISSEP®, and ISSMP® concentration examinations contain 125, 150, 125 multiple choice questions respectively with four (4) choices each. The Certified Authorization Professional (CAP®) examination contains 125 multiple choice questions with four (4) choices each. Also, administered in computers. ® There may be scenario-based items which may have more than one multiple choice question associated with it. These items will be specifically identified in the test booklet. 26 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Each of these exams contains 25 questions which are included for research purposes only. The research questions are not identified; therefore, answer all questions to the best of your ability. There is no penalty for guessing, so candidates should not leave any item unanswered. Examination results will be based only on the scored questions on the examination. There are several versions of the examination. It is important that each candidate have an equal opportunity to pass the examination, no matter which version is administered. Subject Matter Experts (SMEs) have provided input as to the difficulty level of all questions used in the examinations. That information is used to develop examination forms that have comparable difficulty levels. When there are differences in the examination difficulty, a mathematical procedure called equating is used to make the difficulty level of each test form equal. Because the number of questions required to pass the examination may be different for each version, the scores are converted onto a reporting scale to ensure a common standard. The passing grade required is a scale score of 700 out of a possible 1000 points on the grading scale. Technical Issues On rare occasions, technical problems may require rescheduling of a candidate’s examination. If circumstances arise causing you to wait more than 30 minutes after your scheduled appointment time, or a restart delay lasts longer than 30 minutes, you will be given the choice of continuing to wait, or rescheduling your appointment without an additional fee. o If you choose to wait, but later change your mind at any time prior to beginning or restarting the examination, you will be allowed to take exam at a later date, at no additional cost. o If you choose not to reschedule, but rather test after a delay, you will have no further recourse, and your test results will be considered valid. o If you choose to reschedule your appointment, or the problem causing the delay cannot be resolved, you will be allowed to test at a later date at no additional charge. Every attempt will be made to contact candidates if technical problems are identified prior to a scheduled appointment. 27 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Testing Environment Pearson Professional Centers administer many types of examinations including some that require written responses (essay-type). Pearson Professional Centers have no control over typing noises made by candidates sitting next to you while writing their examination. Typing noise is considered a normal part of the computerized testing environment, just as the noise of turning pages is a normal part of the paper-and pencil testing environment. Earplugs are available upon request. When the Exam is Finished After you have finished the examination, raise your hand to summon the TA. The TA will collect and inventory all note boards. The TA will dismiss you when all requirements are fulfilled. If you believe there was an irregularity in the administration of your test, or the associated test conditions adversely affected the outcome of your examination, you should notify the TA before you leave the test center. Results Reporting Candidates will receive their unofficial test result at the test center. The results will be handed out by the Test Administrator during the checkout process. (ISC)² will then follow up with an official result via email. In some instances, real time results may not be available. A comprehensive statistical and psychometric analysis of the score data is conducted during every testing cycle before scores are released. A minimum number of candidates are required to take the exam before this analysis can be completed. Depending upon the volume of test takers for a given cycle, there may be occasions when scores are delayed for approximately 6-8 weeks in order to complete this critical process. Results WILL NOT be released over the phone. They will be sent via email from (ISC)² as soon as the scores are finalized. If you have any questions regarding this policy, you should contact (ISC)² prior to your examination. 28 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Exam Irregularities and Test Invalidation (ISC)2 exams are intended to be delivered under standardized conditions. If any irregularity or fraud is encountered before, during, or after the administration of the exam, (ISC)2 will examine the situation and determine whether action is warranted. If (ISC)2 determines that any testing irregularity or fraud has occurred, it may choose not to score the answer documents of the affected test taker(s), or it may choose to cancel the scores of the affected test taker(s). (ISC)2 may at its sole discretion revoke any and all certifications a candidate may have earned and ban the candidate from earning future (ISC)2 certifications, and decline to score or cancel any Exam under any of the circumstances listed in the (ISC)2 Examination Agreement. Please refer to the (ISC)2 Examination Agreement for further details (https://www.isc2.org/uploadedfiles/education/cbt%20examination%20agreement.pdf). Retake Policy Test takers who do not pass the exam the first time will be able to retest after 30 days. Test takers that fail a second time will need to wait 90 days prior to sitting for the exam again. In the unfortunate event that a candidate fails a third time, the next available time to sit for the exam will be 180 days after the most recent exam attempt. The retake wait time then resets after the fourth attempt starting again with a 30-day waiting period. Recertification by Examination Candidates and members may recertify by examination for the following reasons ONLY; The candidate has become decertified due to reaching the expiration of the time limit for endorsement. The member has become decertified for not meeting the number of required continuing professional education credits. 29 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 Logo Usage Guidelines (ISC)² is a non-profit membership organization identified as the leader in certifying individuals in information security. Candidates who successfully complete any of the (ISC)² certification requirements may use the appropriate Certification Mark or the Collective Mark, where appropriate, and the logo containing the Certification Mark or the Collective Mark, where appropriate (the “Logo”) to identify themselves as having demonstrated the professional experience and requisite knowledge in the realm of information system security. Please visit the following link (URL) for more information on logo use: https://www.isc2.org/uploadedfiles/(ISC)2_Public_Content/Legal _and _Policies/LogoGuidleines.pdf Any questions? (ISC)2 Candidate Services 311 Park Place Blvd, Suite 400 Clearwater, FL 33759 Phone: 1.866.331.ISC2 (4722) in the United States 1.727.785.0189 all others Fax: 1.727.683.0785 30 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15 31 © 2015 International Information Systems Security Certification Consortium, Inc. All Rights Reserved. Duplication for commercial purposes is prohibited Rev 5.15.15. V15