Evolving DoD Policy
“Life Cycle Management and
Product Support”
Fiscal Year 2010 National
Defense Authorization Act
•
In October 2009, President Obama signed the
Fiscal Year 2010 National Defense Authorization
Act (Public Law 111-84).
•
The legislation contained a provision in Section
805 entitled “Life Cycle Management and Product
Support” requiring:
– The Secretary of Defense to issue comprehensive
guidance on life-cycle management and the
development and implementation of product support
strategies for major weapon systems.
– That each major weapon system be supported by a
Product Support Manager (PSM).
Product Support Manager (PSM)
“The Secretary of Defense shall
require that each major weapon
system be supported by a Product
Support Manager (PSM)…” to
“maximize value to the Department
of Defense by providing the best
possible product support outcomes
at the lowest operations and
support cost.”
FY10 National Defense Authorization Act,
Section 805
“Congressional Mandate for PSM
is Game-Changer”
• The Deputy Assistant
Secretary of Defense (Material
Readiness) hosted the
Inaugural PSM Conference 5-7
June 2012 at Ft Belvoir.
• The Defense Acquisition
University (DAU) is establishing
a two-week resident course for
PSM.
Product Support Manager (PSM)
Guidebook
“… it is DoD policy that a
mandatory Product Support
Manager (PSM) position shall be
identified and assigned for each
ACAT I and ACAT II acquisition
program...”
Product Support Business Model
(PSBM)
Source: PSM
Guidebook
Product Support Business Model
(PSBM)
The PSBM recognizes two fundamental axioms
of product support:
1. With rare exception, every product support
strategy is dependent on both organic and
commercial industry support.
2. The objective of the product support strategy
is to achieve operational readiness
outcomes based on optimizing the
Integrated Product Support (IPS) elements
that comprise the support strategy.
The Role of the PSM
1. Develop and implement a comprehensive product support strategy for the
weapon system.
2. Conduct appropriate cost analyses to validate the product support strategy,
including Business Case Analyses (BCAs).
3. Assure achievement of desired product support outcomes through development
and implementation of appropriate product support arrangements.
4. Adjust performance requirements and resource allocations across Product
Support Integrators (PSIs) and Product Support Providers (PSPs) as necessary
to optimize implementation of the product support strategy.
5. Periodically review product support arrangements between the PSIs and PSPs
to ensure the arrangements are consistent with the overall product support
strategy.
6. Prior to each change in the product support strategy or every five years,
whichever occurs first, revalidate BCAs performed in support of the product
support strategy.
The Role of the Product Support
Integrator (PSI)
1. Is assigned within the scope, direction, and oversight of the PSM.
(Note that the PSI is assigned at the discretion of the PSM; not all
programs will require a PSI).
2. PSIs accomplish their product support role through use of one or more
Product Support Providers (PSPs).
3. PSIs are responsible for the activities and output of one or more
product support providers within a specific product support element or
across product support elements.
4. A PSI may also perform the function of a PSP.
5. A PSI may be either a government or commercial entity.
The Role of the Product Support
Provider (PSP)
1. Assigned responsibilities to perform and accomplish the functions
represented by the IPS elements which, per the BCA process and
consistent with statute and policy, comprise the range of best value
or statutorily assigned workloads that achieve the Warfighter support
outcomes.
Product Support Management
r r
T T
Computer Resources
Facilities & Infrastructure
Manpower & Personnel
Design Interface
Training & Training
Support
Support Equipment
Technical Data
Packaging, Handling,
Storage & Transportation
Maintenance Planning
& Management
Supply Support
Sustaining Engineering
12 Integrated Product Support
(IPS) Elements
KEY PSM RESPONSIBILITY:
INTEGRATED PRODUCT SUPPORT
Source: IPS
Element
Guidebook
Why HKA?
• Our logistics service offerings are aligned
to the PSM construct.
• We have extensive expertise supporting
DoD and military services acquisition
programs.
• Our logisticians have earned formal
professional qualifications from SOLE –
The International Society of Logistics.
HKA Points of Contact
For more information contact:
Dale E. Carpenter, CPL
301-797-3390, x 105
dcarpenter@harrykahn.com
Charlene Moyer, Sales
301-797-3390, x 101
cmoyer@harrykahn.com