CASEINPOINT ___________________________________________ By Constance E. Bagley JUNE 2007 Legal Astuteness: Practice and Pedagogy The options backdating scandal is but the most recent example of the perils of failing to manage the legal and ethical dimensions of business. Meeting legal and ethical challenges requires the development of a managerial capability I call “legal astuteness.”1 Legal astuteness is the ability of managers to communicate effectively with counsel and to work together to solve complex problems and to protect and leverage the firm’s resources. Legally astute managers have the ability to identify and pursue opportunities to use the law and the legal system to increase both the total value created and the share of that value captured by the firm. By being proactive, they can often forestall more onerous business regulation and convert regulatory threats and constraints into opportunities for value creation and capture. Conversely, managers who lack the ability to integrate law into the development of strategy and of action plans can place the firm at a competitive disadvantage and imperil its economic viability. There are four components to legal astuteness: (1) a set of value-laden attitudes, (2) a proactive approach, (3) the ability to exercise informed judgment, and (4) context-specific knowledge of the law and the proper application of legal tools. I shall discuss each below then conclude with a brief summary of the pedagogical implications of this construct. Value-laden Attitudes Legally astute managers recognize the importance of law to firm success and accept responsibility for managing the legal aspects of business. They also appreciate the need to meet societal expectations and realize that ethical considerations may determine how the law is applied in a given case. They recognize the importance of selecting not a “hired gun” but a true counselor at law who combines knowledge of the black-letter law with judgment and wisdom. Proactive Approach Instead of viewing legal considerations as an after-thought or add-on to the firm’s business strategy, legally astute managers include legal constraints and opportunities at each stage of strategy formulation and execution. They bring counsel in early in the cycle of decision-making. They are proactive and do not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. 1 See Constance E. Bagley, “Winning Legally: The Value of Legal Astuteness,” Academy of Management Review (forthcoming). CASEINPOINT ________ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ___ ________ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ___ ________ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ___ ________ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ _ ________ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ For example, Al Bru, the head of PepsiCo’s Frito Lay unit, worked closely with PepsiCo’s lawyers to craft PepsiCo’s strategy for dealing with increasing concerns about obesity and related diseases, such as diabetes and heart disease.2 Instead of viewing health concerns as a threat, PepsiCo saw an opportunity to create new products and to reformulate existing products to meet consumers’ demand for healthier snacks. PepsiCo became the first major food company to remove trans fats from its products then used the absence of trans fats as a marketing edge. Exercise of Informed Judgment Legally astute managers have the ability to exercise informed judgment when managing the legal dimensions of business. They recognize that it is the job of the general manager, not the lawyer, to decide which allocation of resources and rewards makes the most business sense. At the end of the day, as long as counsel has not advised that a particular course of action is illegal, it is up to the management team to decide whether a particular risk is worth taking or a particular opportunity is worth pursuing. Thus, although William C. Foote, the CEO of USG Corporation, consulted with experienced counsel to evaluate the risks of trying to address USG’s asbestos liability in bankruptcy, Foote accepted the ultimate responsibility for deciding whether to put the leading building-materials supplier in Chapter 11.3 Doing so effectively required Foote to understand the legal issues at stake and the legal tools available, such as a channeling injunction to divert the asbestos claims to a separate trust. Context-specific Knowledge Although the experienced manager may understand the role that law plays in setting the rules of the game, it is often less obvious how law affects the risk/reward ratio for any given venture. To become legally astute, managers must attain a degree of legal literacy appropriate to their context and learn the proper application of legal tools. Managers and lawyers need a common vocabulary before they can work together effectively. Managers who can harness the creative power of legal language are more adept at understanding and shaping the legal structure of their world. Summary There are legal and ethical dimensions of business and managers can learn how to manage them more effectively. Warren Buffet characterized USG Corporation’s emergence from bankruptcy with all creditors paid and shareholder value intact as “the most successful managerial performance in bankruptcy that I’ve ever seen.”4 The three-part strategy USG pursued of (1) litigating the spurious asbestos claims while settling the valid claims, (2) seeking federal legislation to ensure a fair 2 Constance E. Bagley, Winning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk (Boston, MA: Harvard Business School Press, 2005), p. 77. 3 Constance E. Bagley and Eliot Sherman, “USG Corporation (A),” “(B),” and “(C),” HBS Case Nos. 807090, 807-120, and 807-121 (Boston, MA: Harvard Business School Publishing, 2007). 4 Karen Richardson, “Years into Filing, USG is Smiling,” Wall Street Journal, February 15, 2006. resolution of all claims, especially those by the truly sick victims of asbestos disease, and (3) growing the company to increase its ability to pay all legitimate claimants was predicated on the top management team’s recognition of their responsibility for resolving the legal claims in a manner that was fair to all stakeholders; their proactive approach to litigation, settlement, and legislation; their ability to exercise informed judgment in a highly uncertain legal and business environment; and their ability to work effectively with Stan Ferguson, a general counsel valued for both his business acumen and his legal expertise and judgment, who was recognized by CEO Foote as a valued member of the USG top management team. By studying cases like USG Corporation managers can learn how to harness the power of the law to manage the firm with integrity and more effectively. Pedagogical Implications and Reference Materials The construct of legal astuteness underlies both my new book Winning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk (Harvard Business School Press 2005) and the pedagogical platform I developed for my course “Legal Aspects of Management” (LAM).5 (I developed LAM at the Harvard Business School and will be rolling it out at the Yale University School of Management this fall.) My Harvard Business School cases and other materials identify many of the legal issues likely to arise in the course of starting, managing, and growing a company and provide opportunities for students to develop the attitudes, proactive approach, judgment, and knowledge necessary for legal astuteness. This unique approach to educating managers about the law differs from traditional approaches in several important respects. First, the unit of analysis is the manager not areas of substantive law, such as torts and property. Winning Legally and LAM are organized around the managerial objectives of creating value, marshaling resources, and managing risk, not around the “legal silos” traditionally used to teach law in business schools. Second, the goal here is to develop students’ ability to exercise informed judgment when managing the legal aspects of business, not to teach black-letter law, that is, a set of legal rules. The focus is not so much on what a court would do as on what the manager should do. Third, my work seeks to reframe students’ understanding of the relationship between law and management by highlighting not only the constraining but also the enabling aspects of law. *** Thoughts, discussion questions, or comments for the author? We welcome them all! Please send all responses to Alex.Roberts@aspeninstitute.org, who will pass your praise, questions, or criticisms onto the author. *** 5 LAM is described in detail in Constance E. Bagley, “Legal Aspects of Management: Course Overview Note for Educators,” HBS No. 806-178 (Boston: Harvard Business School Publishing, 2006). Professor Constance E. Bagley is an Associate Professor of Business Administration at the Harvard Business School and, as of July 1, 2007, a Visiting Associate Professor of Business Administration at the Yale University School of Management.