Human resource management: a case study approach

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Human resource management: a case study approach - chapter 9
Quiz questions (answers can be found at the bottom of the page)
1 'Bio data', which can be used in the selection process, is:
a) Details of the candidate's medical history used to decide if they are fit enough for
the job
b) A record of the candidate's general appearance and physical characteristics,
used to determine suitability for jobs where there is a high level of interaction
with customers
c) Historical and verifiable pieces of information about an individual, which are
usually reported on the application form
d) The results of tests used to measure the dexterity of candidates applying for jobs
involving handling small components
2 Why is it important to take notes during a selection interview?
a) Interviewees may ask for feedback on their performance
b) To check that all the questions relate to the person specification
c) To help the selectors make decisions based on the job criteria
d) The Data Protection Act requires that records are kept
e) To provide evidence of reasons for selection or rejection
f) To enable selectors to prove that there was no unfair discrimination
g) Interviewees can then compare their answers to those given by other candidates
3 Which three of the selection methods listed below are the best predictors of future work
performance?
a) Cognitive tests
b) Personality tests
c) Structured interviews
d) Type of school attended
e) Work sample tests
f) IQ tests
g) Semi-structured interviews
h) Assessments centres
i) Degree classification
j) Bio Data
4 The reliability of a measure is:
a) How well it predicts job performance
b) The consistency of results over time
c) The extent to which it reflects the job characteristics
d) How long it has been in use
5 Which of the following interview questions is permissible?
a) Who will look after your children while you are at work?
b) With your disability, do you think you can cope with the job?
c) Will you be able to work in the evenings when we have stocktaking?
d) Are you planning to have any more children?
6 Which of the following types of interview questions are better at predicting future job
performance?
a) Behaviour description questions
b) Hypothetical situation questions
c) Biographical questions
d) Knowledge testing questions
Quiz answers
1.c. 2.interviewees may ask for feedback on their performance, to check all the questions
relate to the person specification, to help the selectors make decisions based on the job
criteria, to provide evidence of reasons for selection or rejection, to enable selectors to prove
there was no unfair discrimination. 3.cognitive tests, work sample tests, assessment centres.
4.b. 5.c. 6.b.
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