01 Cover07-10-1a 3/10/07 3:26 pm Page 1 Vol 52 No 10 OCTOBER 07 THE MEMBER MAGAZINE FOR THE LAW SOCIETY OF SCOTLAND ber m e M * A PP e ne of th i z a g a M 06 Year 20 hers al Publis *Periodic n Scotland o ti Associa Agenda for change Goodwill at the ABS conference Engaging with new lawyers Unveiling the Society’s strategy Greener grass Are we leaking younger lawyers? Testtube court On the case with the Glasgow reparation pilot ALSO INSIDE: FAMILY LAW / SMALL FIRM IT / FRAUD / COMMERCIAL LEASES / IN-HOUSE For online recruitment, daily news updates and searchable archive, visit www. journalonline.co.uk 02 Digby Brown ad 3/10/07 09:59 Page 2 03 Contents07-10-1a 3/10/07 4:18 pm Page 3 Contents Vol 52 No 10 October 2007 www.journalonline.co.uk Contact Journal staff and contributors 42 Coping with change Regular items 5 Editor Hard work after the conference 7 President The big projects in hand 8 Letters IP disputes; interpreters in prison 9 Opinion Patrick Wheatley: Crown appeals 22 Professional news: Society (More in the box below) 25 Update 26 Notifications Entrants to the profession 27 People Firms and lawyers on the move 27 Current consultations 30 Professional practice 30 Integrated marketing 32 IT: a small firm’s story 34 Risk: fraud part 2 34 Professional briefing 34 36 37 38 39 40 41 Criminal court Licensing Charities Insolvency Environment Websites Book review 42 In-house 42 Tips for coping with change 44 Akzo and legal privilege 46 Property lawyer 46 Why argue over leases? 48 ARTL gathers pace 50 Sidelines Abby, Alistair, Six and more PUBLISHERS The Law Society of Scotland 26 Drumsheugh Gardens Edinburgh EH3 7YR t: 0131 226 7411 f: 0131 225 2934 e: lawscot@lawscot.org.uk w: www.lawscot.org.uk President: Richard Henderson Vice-President: [To be elected] Secretary: Douglas Mill EDITORIAL OFFICE Connect Communications Studio 2001, Mile End, Paisley PA1 1JS t: 0141 561 3018 f: 0141 561 0400 e: journal@ connectcommunications.co.uk w: www.journalonline.co.uk Editor: Peter Nicholson t: 0141 560 3018 e: peter@ connectcommunications.co.uk Review editor: Alistair Bonnington e: alistair.bonnington@ bbc.co.uk Website news: Emma Baird e: news@ connectcommunications.co.uk Design & production: Debra Campbell, Paul McGinnity, Alan Morton Advertising sales: Elliot Whitehead t: 0131 271 4462 e: elliot@ connectcommunications.co.uk DISCLAIMERS The views expressed in the Journal of the Law Society of Scotland are those of invited contributors and not necessarily those of the Law Society of Scotland. The Law Society of Scotland does not endorse any goods or services advertised, nor any claims or representations made in any advertisement, in the Journal and accepts no liability to any person for loss or damage suffered as a consequence of their responding to, or placing reliance upon any claim or representation made in, any advertisement appearing in the Journal. Readers should make appropriate enquiries and satisfy themselves before responding to any such advertisement, or placing reliance upon any such claim or representation. By so responding, or placing reliance, readers accept that they do so at their own risk. On no account may any part of this publication be reproduced without the written permission of the copyholder and publisher, application for which should be made to the publisher. © The Law Society of Scotland, 2007 ISSN: 0458-8711 53 Classified 58 Recruitment 35 pages of legal appointments Member of PPA Scotland 30 Low budget, big returns 20 More proposals in gestation 34 Opportunities to appeal Features 10 Cleared for takeoff Sheriffs and solicitors working in the Glasgow pilot reparation court give their views on the benefits of the procedure, and its potential 12 Heart to heart talking The Journal reports on the key presentations at the Society’s ABS conference, and the debate generated 14 Blueprint for engagement New Lawyers’ Coordinator Collette Total Net Circulation: 10,519 (issue specific May 07) Av. Net Circulation: 10,400 (Jul 06-Jun 07) Subscription Information: Practising Certificate (inclusive cost)..................................£700 Non Practising Certificate (UK and Overseas, inclusive cost)......................................£195 Annual subscription UK ....................................................£84 Overseas ........................................................................£108 Trainees ............................................................................£24 Paterson introduces the Society’s strategy for attracting new talent into the legal profession 16 Disaffected youth? Sue Lennox attempts to find the truth behind the belief that numbers of younger lawyers are giving up 20 Preparing for birth Kenneth Norrie’s quarterly column focuses on three important sets of proposals from recent months Society news> Turn to pages 22-25 for legal aid, standards, PC fees, Brussels trainees, complaints, IHT, SYLA and more. Website: www.lawscot.org.uk October 07 theJournal / 3 04 Groundsure ad 3/10/07 10:01 Page 4 05 Editorial07-10-1a 3/10/07 3:02 pm Page 5 Editorial The success of the conference on alternative business structures still leaves some difficult questions in mapping the future Now for the hard bit Forward together? The big conference on alternative business structures has come and gone. Everyone – the Society, the consumer interests and the Justice Secretary – agreed it was a Good Thing and looked forward to working together. So are we all agreed on the way forward? Naturally it isn’t quite a simple as that. As our report describes, what to most of the lawyers present were matters fundamental to the whole issue, such as how to deal with potential conflicts of interest, were for the non-lawyers simply points of detail to be addressed at a later stage. The opposing starting points were evident also when some of the solicitors asked the consumer representatives whether they had an evidence base to support their preferred model – and the consumerists in turn asked what evidence there was to support the belief that everyone is satisfied with things as they are. There is no longer room for doubt that change is coming, but there is a long road ahead and a lot of work to be done. The Society’s consultation paper, promised for the end of October, is at an advanced stage. From the draft before the last Council meeting, it is not something that can just be skimmed through: it will need time to digest it and consider a response. One point that came through from talking to solicitors from various parts of Scotland was the feeling that many practitioners in their respective areas had not thought sufficiently about the options for change to have a view on Editor Peter Nicholson them. Perhaps it is worth repeating the warning of Professor Stewart Hamilton, the accountant lay observer on the Society’s Council, that solicitors should not repeat the mistakes of his profession and go “sleepwalking into a minefield”. Be aware that if you want a say in the future of your profession, now is the time to get up to speed. How to do things without rules An experiment in Glasgow Sheriff Court that involves conducting selected reparation actions via telephone conference call, until proof is heard on any matters that cannot be resolved otherwise, may not at first glance make many waves as a possible model for civil litigation generally, even in relation to the ordinary cause. But the procedure, flexible and nonrule driven as it is, is borrowed from the commercial court, not an obvious parallel, and if it can work for two such different types of action, why not for others? Hence we were interested, when invited to speak to the sheriffs and some of the regular users of the reparation pilot court, to test opinions on whether they could see the procedure as having a wider application – at a time, of course, when the whole future of civil litigation is under review courtesy of Lord Gill. The answer, in broad terms, is a somewhat qualified yes. Perhaps not surprisingly, solicitors who act mainly in personal injury cases commented mainly on its further potential in relation to those actions, with some divergence of view. The sheriffs acknowledged that the case management system works well enough with more complex matters in the commercial court, since it is aimed at isolating the real areas of dispute in order to reduce the time required at proof and increasing the likelihood of settlement – all things in the client’s interest. As Sheriff Principal Taylor, who instigated the scheme, is a member of the Gill review, we can expect the pilot scheme to be fully considered for its potential. As we have said before, no one answer is likely to be the right one for the full range of civil actions. But innovations deserve to be properly tried, tested and discussed, and we hope that if the opportunity arises for other such initiatives, practitioners, judges and court staff alike will be open in this time of change to fully exploring how they may benefit their practice and their clients. Professor Stewart Hamilton warned that solicitors should not repeat the mistakes of his profession and go “sleepwalking into a minefield” October 07 theJournal / 5 06 CLT ad 3/10/07 10:01 Page 6 07 President07-10-1a 3/10/07 2:13 pm Page 7 President The new President’s first page brings an update on the important projects currently in hand to take the profession forward Your voice will count President Richard Henderson As you will probably know, I come to the position of President – and therefore write this column – sooner than you or I might have expected. I want both to thank John MacKinnon for his help in enabling me to make the transition and to wish him well as he refocuses on the demands of practice. I take up the job in a period of considerable change for the profession. However, regardless of the drivers for change, the Society’s ambition remains constant: we want a profession that is confident in its ability, and its place in, and contribution to, civic Scotland. The impression I have from conversations around the country is that there is real willingness to embrace change. And my discussions with international contacts suggest we are doing the right thing in trying to get ahead of the game where the need for change is pressing. Agenda for change The Society has certainly embraced responsibility for driving forward a positive agenda. Reform of the legal services market and the debate over alternative business structures may have arisen south of the border – first with the Clementi review and, more recently, the Legal Services Bill – but the Society contributed extensively to the Research Working Group on the Legal Services Market in Scotland, and has been keen to take forward that work. It now has the opportunity to do so. If attendance was any measure of success, “The Public Interest – Delivering Scottish Legal Services” conference at the end of last month was outstanding. It also suggests the profession wants to be involved in this debate and in building the future. As I write this piece, a discussion paper is being prepared, taking into account views and feedback from the conference and setting out some of the options for the change. I hope that the paper will be issued for consultation at the end of October and trust it will continue to generate debate. Standards redefined The Society is also in the middle of a process to address standards of service and conduct. We think that the profession will benefit immeasurably from a clearer and more understandable statement of such standards. Again such an exercise has been under discussion for some time, though it was given added impetus with the decision to set up the Scottish Legal Complaints Commission. We will soon launch a wide-ranging consultation exercise on this too – details are contained on p 23 of this month’s Journal. One innovative suggestion is that standards could differentiate between what is expected of individual practitioners and law firms as business entities. The Society is keen to ensure that we come up with a statement that meets the expectations of the profession and of clients and other relevant groups. To that end, we have formed a reference group of nonlawyers, including consumer interests, to test the draft statement as it is being prepared. I would encourage as many of you as possible to take part in the consultation. It is important that both solicitors and those with whom they come into contact should know what to expect from each other. Underpinning core values When we started the work on standards, we realised quickly that we would have to look at the profession’s core values. We are fortunate that the Society has already been examining the education and training regime for some time, with an in-depth consultation exercise conducted last year. Core values and principles lie at the heart of that exercise. The results have been assessed and we are now preparing a policy document for publication in early 2008. Training the next generation of lawyers to meet the needs of tomorrow’s legal services market and of the country at large is amongst our most important duties. All of these projects are part of the drive by the Society to redefine its role and meet its responsibilities. The Strategy Project that Ruthven Gemmell and John MacKinnon put in place has a vital role in reinvigorating the profession and the Society. I am confident that its work can set the pattern for development for the next decade. Bread and butter issue So those are some of the challenges we are addressing: ABSs, standards, education, governance and strategic aims. But they pale into insignificance when seen against the research on civil legal aid published by the Society last month. The prospect of large numbers of practitioners withdrawing from legal aid work is a cause of real concern, not least because the most vulnerable in society may be denied adequate access to justice as a result. The views of legal aid practitioners must be heeded by all concerned, including the Society. We have to focus on resolving such problems, which will define the future as much as ABSs and other high-profile issues. October 07 theJournal / 7 08 Letters07-10-1a 3/10/07 3:16 pm Page 8 Letters Send your letters to: Email: journal @connect communications. co.uk or by post to: The Editor, The Journal, Studio 2001, Mile End, Paisley PA1 1JS f: 0141 561 0400 Protecting IP rights out of court I fully agree with Dr Moreland’s analysis there is also the risk of differing in his letter published in the August decisions. Multi-jurisdictional litigation Journal. For a country that prides itself is a challenge for even the largest on the creativity of its scientists and organisations, but most companies in writers, a specialist IP court with rights Scotland are quite small and are of audience for those that can dependent on a fairly narrow best represent their clients’ portfolio of rights, and so interests is long overdue. for them the resources However, no matter how required may be beyond In a letter in the efficient its procedures or their means, while the risk August Journal talented its adjudicators, of losing may be nd Dr David Morela it can only go so far in potentially devastating. In ist ial ec sp argued for a meeting the needs of response to these al sheriff court to de Scotland’s innovators in concerns, many companies s ht with IP rig protecting their rights. turned to arbitration, which Intellectual property is based offered a single hearing with primarily on national rights, but simplified procedures rather than disputes frequently stretch across those having to go to each country separately. national boundaries, leaving the rights However arbitration has been losing its owner or the company that opposes popularity in recent years, due in part those rights to fight expensive and time to costs and concerns about the lack of consuming litigation in multiple appeal from an unsatisfactory decision. jurisdictions, with all the associated Another option might be mediation. problems of translation and unfamiliar Mediation is much quicker and less and often contrary procedures. Where expensive than arbitration, and shares there are multiple actions, of course, the advantage of confidentiality. fyi However it also has unique benefits: as the parties must agree to any outcome, there is no risk of an unacceptable decision; resolution can be found beyond the usual court remedies; and as each party can share their thoughts and plans in confidence with the mediator, the opportunities for a creative solution are increased. There will naturally be some concerns about reaching a settlement with a potential competitor, but the cost of quality competition law advice pales into insignificance when compared with the costs of litigation. Mediation is not suitable for every case, but does offer substantive advantages in party-to-party disputes. If we are serious about meeting the needs of creative businesses working in Scotland, we should be doing more to encourage this type of business-orientated dispute resolution. Patricia Barclay, Director, Bonaccord Ecosse Ltd, Edinburgh Serco rules and prison visits May we draw to your members’ attention the requirement we have that when dealing with foreign nationals, all interpreters must be registered with an appropriate body and must have been tasked by that body to attend for the purposes of translation. In addition to this, all interpreters are required to provide appropriate photographic identification when attending visits at this establishment. We have recently had an incident when a solicitor attended a legal visit with an interpreter who had attempted to provide what we believe may have been false identification, and on being challenged by staff, the solicitor became difficult and began to insist that the interpreter be permitted entry to the visit. We have written separately to the lawyer in question, but would be grateful if all solicitors would note the position. Michael Guy, Assistant Director, Security & Operations, Serco Home Affairs, HM Prison Kilmarnock Did you know?> The European Court of Justice has again denied in-house lawyers’ claims to professional privilege: p 44 8 / theJournal October 07 09 Opinion07-10-1a 3/10/07 3:12 pm Page 9 Opinion Extending the Crown’s rights of retrial on the basis of the outcome of the “World’s End” case could be the thin end of a very large wedge Does justice need fixing? So where do we go from here? Following on the collapse of the “World’s End” murder trial we have the Lord Advocate telling the Scottish Parliament that if the Crown had had a right of appeal against a judge’s decision to hold that there was no case to answer, then she would have exercised that right in the “World’s End” case. And we have the old chestnut of the so called double jeopardy. Can someone who has been acquitted of a crime ever be tried again for that same crime? Should the Crown have a right of appeal against a judge’s decision to uphold a “no case to answer” submission? An accused person can appeal a decision that has gone against him – but that will only be after conviction. The right to make a “no case to answer” submission is a fairly new one – from 1980. Clearly Parliament (the United Kingdom one at that time) did not consider it appropriate for the Crown to have a right of appeal. Is there really a problem that needs addressed? I do not know how many successful “no case to answer” submissions are made each year, and I do not know how many of those would be appealed by the Crown, if they had a right to do so. I can only go on my own personal experience and hearsay (and probably apocryphal hearsay at that) from professional colleagues. My own feeling is that there are more unsuccessful submissions that should succeed than successful ones that should not. There is a real sense that judges are far happier leaving the ultimate decision to the jury – after all, that is what they are there for. Some of us are old Patrick Wheatley Patrick Wheatley QC is a solicitor advocate in the criminal courts enough to remember so called strong judges of the 60s and 70s who would not allow cases to go to a jury if they did not think that the evidence was of sufficient character, quality and strength, even though there might have been a strictly legal sufficiency. That does not happen nowadays. What really bothers me is the kneejerk reaction. Someone who should have been convicted has got off; therefore, the law has to be changed. Let’s get back to basics. We have a great criminal legal system. It is the envy of many other jurisdictions. Our starting point, and we must never forget it, is the presumption of innocence. It is for the prosecution, the Crown, to rebut that presumption. If they fail to do so, that is an end of the matter. How many chances have we to allow them? Since time immemorial our system of justice has said only one. Long before “human rights” were even thought of, our system of justice protected the rights of the individual. The Crown has one chance to bring an accused person to trial, and if they do not succeed, that is that. Everyone, especially the accused person, knows where they stand. There is finality. Even accepting that the “World’s End” trial judge got it wrong (which I do not, as I do not have enough information to come to that conclusion), do we have a problem, namely a system of justice that systematically lets guilty people get off? I think not. Therefore I see no need to change our law or our practice just because some people think that one judge made a wrong decision. I have already made a comment about the Crown having one, and only one opportunity to bring an accused to trial, and generally I agree with that as a basic principle. However, I accept that there are advances in modern science and technology, particularly in the area of DNA, which bring a new dimension. Convicted persons can bring appeals based on new evidence. If we have what is called equality of arms, should the Crown not be allowed to bring a second prosecution when new evidence appears? That could be the thin end of the wedge. Once you allow it in, where does it stop? On the other hand, if it was your loved one who had been murdered, and an accused had been acquitted, and then new evidence became available implicating the same accused, what would your view be? As I have said, however, to go down that line could be the thin end of a very large wedge. Before we start changing our law, let us be satisfied that there is a serious problem that keeps recurring and that needs addressing. If it ain’t broke, don’t fix it! What really bothers me is the kneejerk reaction. Someone who should have been convicted has got off; therefore the law has to be changed October 07 theJournal / 9 10-11 Lead - Reparation court07-10-1a 3/10/07 1:00 pm Page 10 Feature Reparation court The pilot reparation procedure in Glasgow Sheriff Court is winning the confidence of its users, sheriffs and solicitors alike. Peter Nicholson reports on experience to date and whether the model might work in other contexts A case for trial? “M y initial misgivings have been completely blown away. I think this is the way to do business. I think it serves everybody, I really do.” The words are those of Sheriff Kenneth Mitchell, who with his brother sheriff Craig Scott was deputed last year by his sheriff principal, James Taylor, to pilot a case management-based procedure for selected reparation actions raised in Glasgow Sheriff Court. Usage of the procedure, which is entirely voluntary, has grown as solicitors have become more aware of how it works, and with about 90 live actions currently in progress over and above those already concluded, both sheriffs are now convinced of its benefits. “Some solicitors have been under the misapprehension that all we are about is fast track”, says Sheriff Scott. “It’s not just a fast track procedure. The important thing to be clear about is that it’s a case management procedure and there will be some cases which justifiably need to take some time, but our belief is that in the vast majority of cases, because of the way we case manage them, the prospects for focusing on the ability to settle the case are significantly enhanced.” A judicial precedent The case management conference (“CMC”) procedure is not unique to the reparation court but is closely modelled on the rules 10 / theJournal October 07 already made for the Glasgow commercial court – of which Sheriff Scott also has experience. “I run this court very much along the same lines as I did the commercial court. We don’t as yet have rules for the PI court, so it’s more a case of how does the practice and procedure of the commercial court translate, and in my view it translates very well indeed.” The notion of a court without rules may sound like a contradiction in terms, but Sheriff Mitchell emphasises the close control that is kept over the progress of actions, principally through being able to deal at every stage with the solicitor personally in charge of the case, by means of the telephone CMC. If the solicitors on each side agree that a case should run under the pilot procedure, the options hearing is discharged and the CMC cycle begins. While the progress of an action revolves around the CMC, flexibility remains the watchword, and innovation is positively encouraged. Sheriff Mitchell again: “When we do the first CMC we make clear to solicitors the way we operate, that there are certain rules we can’t breach, but we ask if there’s anything they want to raise with us – we give them the opportunity to say, well, I wonder if we could do that, and if we can we’ll do it.” Open exchanges By what measure does he conclude that the procedure leads to a more effective determination of actions? “I think that because the case management conference encourages both solicitors to exchange views and discuss things between themselves prior to the case management, they are much more prepared to exchange information than they were before.” That and because they then apply their minds properly to issues of liability and available heads of damages. In other words the CMC will help both to identify and refine the areas of dispute. On a normal cycle CMCs will be fixed at anything from two to six week intervals, depending on the reason for continuation – which, the sheriffs believe, concentrates the minds of parties and insurers as well as their advisers, if they know that the sheriff familiar with the case will be asking pointed questions about progress at a fixed and early date. But equally the sheriffs stress that if, say, an essential medical report is not expected to be available for a few months, they are likely to accept that no further action should be taken meantime, or that a proof should be assigned sufficiently far in advance to enable the report to be procured. Alternative methods “Usually when responsible practitioners ask you to make no order, and tell you the reasons for it, you’re not in any doubt that it’s the right thing to do”, Sheriff Mitchell agrees. “We would tend not to sist, because that is contrary to what we hope we are about which is to move it along as fast as it can go, without making people go faster than they properly should in the interests of justice and the interests of the client.” To restart a case, all it takes is an email from the solicitor to request a further CMC – email being the normal, indeed essential, method of communication between hearings. Even debates are largely avoided through the CMC procedure. Sheriff Mitchell relates the case of a woman who sued a plastic surgeon, being dissatisfied with his efforts. A difficult issue arose because her contract was with a company whose terms were that any dispute would be determined according to English law and in the English courts. “We discussed it in the case management conference and I said, before next time will we all apply our minds to the law. I wrote them a note setting forth the way I thought it was, for further discussion, and in the light of that they settled it.” Equally, it may be readily apparent that a particular issue will require proof, such as the road traffic case where parties agree quantum but each maintains it was the other’s fault. In one such case, raised six weeks earlier, Sheriff Mitchell had just fixed a proof date three months ahead – which would have been sooner but for one solicitor having an operation scheduled. 10-11 Lead - Reparation court07-10-1a 3/10/07 1:00 pm Page 11 PHOTO: KEVIN MEECHAN Viewpoint Reparation lawyers look to the future M Test pilots: Sheriff Mitchell (left) and Sheriff Scott Due economy Only a proportion of the reparation actions raised in Glasgow go through the procedure. Actions craving sums under £10,000 are not eligible for the pilot. The guideline is from the sheriff principal, attempting to give his sheriffs enough to do without overloading them; but the sheriffs also believe that below that value “economic considerations have force – parties take views on things which they might not otherwise”, and the system might not be given a fair test. It does mean, however, that pilot cases may conclude sooner than lower value actions caught in the ordinary cause rules, which most practitioners appear to accept are in need of overhaul. If under ordinary procedure the rules are stricter but in practice cases take longer, in the pilot court it is the procedure that is elastic whereas most cases are concluded without delay. Pressure on courtroom availability is such that proofs once set are not readily discharged, and the sheriffs use a combination of pre-proof hearings and backup cases (their preferences differ as to which they rely on more) to ensure that court time is not wasted. A proper model? With the pilot procedure following that of the commercial court, could it be the model for litigation more generally? Both sheriffs believe it has potential, while being cautious as to its possible scope. Sheriff Mitchell considers that it is not suitable where there is a party litigant. Sheriff Scott accepts that even the more complex cases might benefit: “Certainly, in the commercial court, a number of the disputes the court was called upon to resolve involved things like significant building contract disputes as well as complex factual situations. The benefit, once again, of the case management procedure as applied to those cases was not necessarily to resolve the whole dispute, but to put everybody in a position of at least ‘seeing the wood for the trees’, clarifying what the real issues were and then moving on to proof, having tried to ring fence the various factual disputes.” He adds: “The commercial court was never about the application of rocket science, it was about the application of common sense, and this pilot scheme is just the same.” With Sheriff Principal Taylor sitting as a member of Lord Gill’s review of the civil courts, there is at least someone on the committee with close knowledge of the case management system who can provide input to the future shape of civil litigation. ost regular users of the pilot procedure are strongly supportive. “I and my colleagues have pretty much unqualified enthusiasm for the personal injury pilot”, says Paul Wade of Simpson & Marwick, a response echoed by others. The proactive case management by experienced sheriffs; the telephone CMCs which ensure the presence of the solicitor dealing with the case; the flexibility in deferring CMCs when there is some inevitable delay; the early proof dates and the relative certainty that diets proceed on the date appointed, are all advantages: “generally a very user friendly system”. Peter Crooks of Bonnar & Co, Airdrie, agrees that the sheriffs have their eye on the ball more than if a case is just one on a lengthy roll. “It’s not that the sheriff settles cases. He doesn’t. As ever it is the agents who settle cases, but the procedure means that the agents have to address the issues prior to the case conference, and be prepared to answer the sheriff’s questions.” For Bonnar, the procedure flushes out “the usual hiding places available to defenders via the pleadings system”, though he thinks the sheriffs sometimes allow more continuations than necessary. To Fiona McKeracher of Brechin Tindal Oatts, the same sheriff seeing a case to its conclusion is a main advantage, giving more consistency, less duplication, and greater openness leading to an emphasis on reaching or exploring agreement. Gilbert Anderson of The Anderson Partnership, current Dean of the Royal Faculty of Procurators in Glasgow, maintains there are advantages from a defender’s perspective. “As a solicitor who acts for a variety of insurers I can say without fear of contradiction that insurers are very keen to speed up dispute resolution procedures.” For Anderson, the system works best when good pleadings in the Scottish tradition are combined with good case management. “Unlike the Court of Session, you still have full written pleadings. I can think of a number of Chapter 43 cases where it has not been easy to identify the real basis of the pursuer’s case.” Paul Wade on the other hand maintains that elaborate pleadings in the sheriff court are “no longer tenable when they have been abolished in virtually all cases in the Court of Session”. Both however would support the adoption of the Court of Session pretrial meeting procedure (Wade would make it discretionary). Anderson comments: “The hybrid procedure could then be rolled out for lower value cases which I suspect account for the vast majority in Glasgow.” All agree that the procedure has the potential for wider use, within limits. Family actions might have to be treated differently as clients are more intimately involved in hearings. Peter Crooks also suggests that much depends on the personality and experience of the sheriffs. “It works fine in Glasgow, where you have the expertise available. I personally doubt it could be rolled out on a wider basis. Case management is very much a Rolls Royce system and I don’t believe there are the resources elsewhere.” He adds: “We tend to use it for modest value cases. For bigger claims there is not much doubt that clients do better in the Court of Session.” Gilbert Anderson believes that under the current court structure the latter court is the more appropriate for “very large or complex cases” – catastrophic injuries or multi-defender disease cases, for example. Fiona McKeracher sees no reason why the pilot procedure cannot cope with most complex personal injury actions, although certain cases are still likely to be more suited to Court of Session procedure: “The pilot scheme offers flexibility and the sheriff will consider what further procedures might be appropriate in these types of cases, taking into account the usual rules of fairness.” Pointing to the savings to clients by eliminating some of the travelling and court waiting time, she sums up: “It’s a more modern approach, making proper use of technology and should suit most types of personal injury actions.” October 07 theJournal / 11 12-13 Conference07-10-1a 3/10/07 3:32 pm Page 12 Feature ABS Conference One message was reinforced at the Law Society of Scotland’s conference on the future delivery of Scottish legal services – that a new regime is coming. The Journal was there to capture some of the essence of the debate and look for clues as to what might emerge The tide for cha Flavour of the day: from the panel “We need to be careful about adopting solutions from elsewhere. Can we learn from Northern Ireland as well as England?” Valerie Stacey QC, Vice Dean, Faculty of Advocates “The structure we propose is controlled by Scottish solicitors, and regulated by the Law Society of Scotland as the governing body. Only those approved would be admitted as partners” Douglas Connell, Joint Senior Partner, Turcan Connell “Doing nothing just gives the competition more time to get organised” Christine McLintock, Risk Management Partner, McGrigors “If you are currently delivering, you don’t have to worry, but others are being prevented from doing so” Martyn Evans, Director, Scottish Consumer Council “Where is the evidence that the current system is working to the satisfaction of everybody?” Julia Clark, Principal Public Affairs Officer, Which? 12 / theJournal October 07 “W e won’t preside over a diminution in the quality or integrity of the Scottish legal profession. But we can’t stand still.” These words from Kenny MacAskill, the Cabinet Secretary for Justice, in his keynote address effectively set the tone for the Society’s conference “The Public Interest – Delivering Scottish Legal Services”. A near capacity audience in the new lecture theatre at the National Galleries – almost a who’s who of the Scottish profession, including the managing partners of most of the leading firms – was left in no doubt by the platform speakers that the landscape is set to change, even if the shape of that change remains unclear. Kenny MacAskill: confidence in profession’s integrity from an individual with a grievance against the Society, he wanted to have Confidence in the profession fewer regulatory bodies rather than Mr MacAskill himself, without adding more and did not see the need for an significantly to previous public additional overseer. comments, said enough to encourage He warned his audience however his audience to believe that the that they did not have the luxury of government will listen to endless time to decide on the practitioners’ concerns as it way forward, and on issues plans to deliver on its such as legal aid fees that commitment to reform the government would go ce Vi EW LS , Paul Marsh designed for Scottish as far as possible to ed us President, advis needs. Professing his maintain services but ed as cre to insist that in confidence in the would not always be able is ce oi ch er consum integrity and ethos of the to go as far as solicitors informed choice profession he himself would like. practised for 20 years, he Mr MacAskill’s presentation stressed that regulation needed to was flanked by those of Jonathan serve the interests of both the Goldsmith and Sean Williams – see profession and the public; that markets panels – who each put an able case should not be opened up unless access from the opposite ends of the core to justice and quality of services can be values-consumer interest spectrum. maintained; that the best Scottish firms Earlier, opening the conference, the should be able to compete Society’s President Richard Henderson internationally, but local firms must be said that its aims were very simply that able to prosper; and that the retention the whole issue was amongst the most of an independent referral bar is important to face the profession for consistent with wider rights of some time and it was right that we were audience. And in answer to a question all as well informed as we could be. fyi The Society had made no decisions, but when it did it would be in knowledge of the facts, and those who contributed could also do so as fully informed as possible. Unscripted remarks In proper conference style, it was the exchanges with members of the audience that drew some of the most interesting and sometimes revealing comments. Challenged to explain how the conflict rules could be reconciled with banks and the like offering legal services, Julia Clark of Which? chose to class that as a detail that could be worked out once the principles were established, to an audible ripple of reaction round the floor. However at another point she challenged her audience in turn by asking where was the evidence that the present system was working to everyone’s satisfaction. Paul Marsh, Vice President of the Law Society of England & Wales, reminded us that they had been through the same debate two or three years ago. While his advice was not to underestimate the strength and quality 12-13 Conference07-10-1a 3/10/07 3:32 pm Page 13 More on the ABS debate> Journal, September, 10: “ABS – Actual Benefit Soon?” Journal, August, 12: “Checkout the debate” nge of ordinary solicitors and their ability to cope with change, he said that one question that should have been asked more stringently with the English reforms was how to ensure that increased consumer choice was an informed choice – without information, choice was irrelevant. Valerie Stacey QC, Vice Dean of Faculty, was tempted to conclude from that that there should be no change in the rules on direct access to counsel, having previously invited us to provide ideas on how to move the bar forward. The consumer representatives sought to play down the public interestconsumer interest issue. Martyn Evans questioned how fundamental the distinction really was: “Neither side has the moral high ground”, he commented, “but the distinction is less than Jonathan Goldsmith suggested.” Julia Clark equally took the standpoint that we are all consumers, all members of the public. Both insisted that existing consumer protections must not be diminished – though solicitors from the floor and panel alike appear to believe that the Guarantee Fund is unsustainable. With all these views, and many more, on offer, how far has the conference advanced the debate? It has undoubtedly generated much goodwill, and with the principal participants mainly expressing their desire to work together for reform, there is a tide there ready to be taken at the flood. Nevertheless it is clear that the difficult issues lie just below the surface, and the real test for the Society will come in the preparation of its consultation paper, expected at the end of October, and more particularly in the formulation of its policy in the light of responses, by around next February. There will be much in the months ahead for the Journal to cover. From the floor: Janet Hood Jonathan Goldsmith: core values and public interest What might be described as the traditional professional standpoint was presented by Jonathan Goldsmith, Secretary General of the CCBE, the Council of European Bars and Law Societies. While recognising the combination of global economic forces and EU internal market and competition policy driving the removal of restrictive professional rules, he underlined the difference between public interest and consumer interest and the supremacy of the former. “Am I first a citizen or a consumer?”, we should ask ourselves, he urged. Mr Goldsmith highlighted how the EU competition directorate co-ordinates the competition authorities from the individual member states to try and get others to adopt initiatives from one state, such as the England & Wales Legal Services Bill. At the same time the European Court in Wouters had recognised the right of the Dutch bar to continue to regulate the profession as respects the core values, and the “issue for today” was how to sustain the core values within a purely economic argument. Even the Legal Services Bill, he noted, had had the requirement to protect and promote the public interest written back into it, albeit belatedly, and he questioned whether the structure of the bill was adequate to support it. The CCBE’s position remains that there are overriding non-economic reasons that speak clearly against the introduction of ABS; and as the Legal Services Board is to be entrusted with defining the approval requirements for non-lawyer owners of legal practices, it is too early to say whether the public interest will be protected. Mr Goldsmith left us with two further questions. The first, he said, was a very difficult one, the answer to which was not yet properly defined even in the Legal Services Bill: what is the borderline between the free market and the core professional values? Secondly, can the core professional values be protected by a licensing regime as envisaged? Again, he was unable to say until he saw the rules. Sean Williams: no obstacles insurmountable Aligning himself closely with Kenny MacAskill’s points was Sean Williams, the OFT’s Executive Director for Markets and Projects. The OFT, he said, would be an active participant in the debate as a constructive agent for change, not by prescribing solutions. The discussion was exactly about the borderline between the integrity of the profession and the interests of the consumer. The OFT had a very longstanding interest in these issues across all the professions, to see that they were not unduly restricted whether by the behaviour of service providers, by professional rules, by regulatory bodies or by government. The OFT proposed this approach to striking the balance: rules restricting competition, whether they emanated from the profession or from government bodies, could only be supported if they were essential to maintain the public interest and proportionate to that purpose. The professional rules discussed in Wouters had been considered justified, but the court had said that the only restrictions permitted were those that could be considered clearly necessary to protect the public interest. The OFT’s view was that the public interest had to be clearly defined and the rules properly assessed. No obstacles to removing the present restrictions were insurmountable, Mr Williams asserted – they just needed time and thought. Safeguards would be necessary, but safeguards had been designed for other sectors without a blanket ban on entry. The “fitness to own” test in the English bill, for example, included criteria of honesty, integrity, reputation, capability and financial soundness. As respects the subjects of the Which? supercomplaint, he suggested that permitting the different branches of the profession, or lawyers and nonlawyers, to operate in partnership, would result in shared costs, thereby reducing fees and improving access to legal services – and might be the only way to sustain practices in small towns. The restriction on external ownership prevented firms from accessing capital to take advantage of new opportunities. October 07 theJournal / 13 14-15 New lawyers07-10-1a 3/10/07 12:23 pm Page 14 Feature New lawyers strategy The Society launches its three-year plan for supporting the next generation of Scottish solicitors this month. Collette Paterson, the Society’s New Lawyers’ Coordinator, explains New lawyers forall C lose your eyes and think back to law school, or your days sitting the Society’s professional exams. Despite dodging a few lectures, bungling one or two exams, and partaking in the odd caffeine-fuelled “all nighter”, you made it through and you qualified into the profession. At which point the Law Society of Scotland was unveiled to you, to advise you of your CPD requirements, right? Well not now, because times are changing. This month marks the end of a oneyear gestation period, and the Society has delivered to the Scottish legal profession a fully researched, three-year strategy to engage “new lawyers” – a term that includes those thinking about studying law, LLB students, those sitting the Society’s exams, Diploma students, trainee solicitors, and solicitors with less than five years’ experience in the profession (and everyone in between). But why, in 2007, is the Society publicly stating that it must do more to support prospective solicitors by launching the “New Lawyers’ Engagement Strategy”? New platform The Scottish legal profession is evolving hugely, and although some of that The strategy – the vision Above: a new breed of newly qualified solicitor will start to emerge 14 / theJournal October 07 In three years’ time: 1. The Law Society of Scotland will demonstrate best practice in generating and maintaining engagement with new and future members. The Society will be a constant presence during a person’s route to qualification. 2. A new breed of newly qualified Scottish solicitor will start to emerge. This group will have made an informed decision to enter the profession, having been assisted by the legal profession and the Society during their personal route to qualification. These solicitors will be willing to take control of the profession to assist in meeting the needs of clients, the public, and their fellow members. Mechanisms will be in place for proper representation of new lawyers’ interests throughout the Society. 3. The profession will have a positive attitude towards working with the next generation of Scottish solicitors for the ongoing benefit of the profession, with individuals regularly assisting the Society in this work. 4. The reputation of the legal profession will be improved because of a genuine investment in its future. change has come in response to outside events, increasingly the Society and profession are grasping opportunities to be proactive in addressing different aspects of what we do. When it comes to relationships being nurtured throughout the profession, those with new entrants can be described as having been a bit hit and miss. A straw poll of your current cohort of trainees might reveal dissatisfaction with the sources of guidance and information during their earlier years of education, and an acute lack of awareness of current issues facing their profession. In some corners, there is frustration that the voice of “new lawyers” in the profession can often be drowned out by more powerful forces at play. What we certainly do know about graduates, many of whom incur significant levels of debt in their pursuit of the profession, is that their career expectations are changing. For example, knowing as we do that by 2011 the average solicitor in Scotland will be female, under 30 and educated in a state school, one ever-lingering query is what impact this will have on the profession in the not-very-distantat-all future? The engagement strategy will provide new lawyers with a platform to share their views and engage with their profession and 14-15 New lawyers07-10-1a 3/10/07 12:23 pm Page 15 More on new lawyer issues (also on www.journalonline.co.uk)> Journal, June 2007, 26: “Vision 20:20”: possible outcomes for education and training Journal, January 2007, 28: “Grow your own assistant”: ideas from smaller firms The strategy: the new lawyers’ view The SYLA is wholly supportive of the Society’s work to engage with new lawyers and we are pleased to work in collaboration with the Society’s New Lawyers’ Coordinator in ensuring the successful delivery of the joint projects outlined in the strategy. Collette Paterson is always welcome at all of our events and we see her role as a very important and positive one. Our decision to work more closely with the Society was made in July this year, after taking the view that the profession’s future members would undoubtedly benefit from the resources of both the SYLA and the Society, working together. We accepted the proposals as outlined and have committed to working jointly with the prospective employers from the start of their careers. The projects To achieve our vision, we have set five objectives: to raise the profile of the Society and the Scottish Young Lawyers Association (SYLA); to provide quality advice on the route to qualification and careers; to achieve different kinds of participation, ranging from communication to involvement to representation; to assist in ensuring continuing competence and ongoing development by providing tailored learning opportunities to qualified new lawyers; to collaborate in this area of work with the entire profession and other key stakeholders. So far, during the strategy development phase, the Society has devised diaries for every first year law student in association with SYLA; forged a partnership with the Scotsman; and collaborated on the first ever edition of Target Jobs Law Scotland, which aims to provide a central list of available traineeships – something Scotland’s law students have cried out for over the years. Some examples of projects we will be developing in year 1 What we certainly do know about graduates, many of whom incur significant levels of debt in their pursuit of the profession, is that their career expectations are changing (until September 2008) are: improving guidance to trainee solicitors at the commencement of the training contract and beyond; tailored CPD for solicitors with less than five years’ PQE; developing the “new lawyers” section of the Society’s website and creating a new SYLA website so that the sites become the main portals for new lawyers; distributing an e-newsletter to new lawyers; running national careers events or focus groups; recording careers podcasts; coordinating blogs written by trainee solicitors. Role for the profession The Society will publish an annual review of the strategy, and the successes we report on will largely depend on you, the profession, buying into the New Lawyers’ Engagement Strategy and working with the Society in the delivery of projects. One already successful collaboration is with the Scottish Young Lawyers Association (SYLA). Over the years SYLA has brought many issues facing those whom they call “young lawyers” to the forefront of the legal profession. The Society and SYLA have spent time this year negotiating how best to work together to benefit this group, while ensuring that each organisation retains a distinctive identity, and SYLA in particular remains independent to act as it sees fit on behalf of its members. The Society is confident that great things can be achieved for students, trainee solicitors and newly qualified solicitors as a result of our combined forces. Of course collaboration cannot stop there. The Society is keen for individual members of the profession, and organisations, to assist in Society for the next year as part of the strategy. An assessment of the year’s activities and successes will be made thereafter. The SYLA is committed to engaging the profession and working with the Society, while continuing to provide a distinct and independent voice for those entering the profession. This is an excellent opportunity for those new to the profession to really get involved and help shape their future. The SYLA is delighted to be working with the Society to ensure it happens. Maryam Labaki is President of the Scottish Young Lawyers Association implementing the strategy projects. For you, this could mean attending a careers event at a school or university; encouraging your trainees and NQs to get involved in associations such as SYLA, TANQ (Trainee And Newly Qualified society), or EYBA (European Young Bar Association); providing the Society with venues to run some of our focus groups or careers events; or sponsoring some of our work. As we progress the rollout of the strategy, the Society will be looking to promote champions of our work to the remainder of the profession. Some organisations have already played a key role in the development phase, for which we are very grateful. Consider how your organisation could help roll out the projects, and register your interest on the Society’s website. Talent wars It is the pace of change which has created the opportunity to address the services we provide. The New Lawyers’ Engagement Strategy is just one example of the Society redefining its role for a modern profession. We are fighting the “war for talent” not only across jurisdictions, but also across professions. If we are to win and retain the talent the profession needs to thrive, we must create goodwill with new lawyers, starting from their formative years of education and training. Ambitious plans have been conceived by the Society. As a profession we must open our eyes to the importance of supporting tomorrow’s solicitors – today. Visit www.lawscot.org.uk/training/ newlawyers to read the full strategy document, and register your interest in taking part in the various projects. The Scottish Young Lawyers Association’s website is www.syla.co.uk . October 07 theJournal / 15 16-18 Young lawyers leaving07-10-1a 3/10/07 12:26 pm Page 16 Feature New lawyers leaving Is the legal profession losing too many good lawyers at an early stage in their careers? Sue Lennox attempted to find the truth behind the opinion sometimes voiced that a lot of recently qualified solicitors are leaving the law Leaving the profession T here is a view in some “these figures are disaggregated quarters that many for gender, but not by age or solicitors are leaving the post-qualifying experience. That profession after only a means we can’t tell which few years qualified. Certainly, solicitors are those who are among my contemporaries, I am retiring (which will be the aware of several who, after three majority) and which will be to five years of working in other factors (people private practice, have leaving mid-career, or veered away from people who have law to do been removed from no The Society has something either the register)”. t accurate data, bu completely or Stevenson advised rs be believes the num substantially that the Society is given leaving are low different. But are “currently half way e the growth in th they just individuals through introducing n professio looking for something a new information different, or are there technology platform which factors at work which contribute should be able to provide data to the exodus? on this area, as we are conscious First stop was an enquiry with that we need to have data such the Law Society of Scotland to as this”. see what figures are available on Stevenson comments however the scale of the outflow. Neil that his feeling is that “we are Stevenson, the Society’s Head of talking low numbers. The rapid Diversity, advised that whilst growth in the profession in they do keep figures for recent years could not have been solicitors coming off the roll, sustained by the admissions fyi 16 / theJournal October 07 rates, if significant numbers of fairly newly qualified solicitors were leaving”. At the same time, whilst the idea that people are leaving the profession in droves seems to be something of an urban legal myth, there are definitely some who are choosing to chuck away their statutes and hang up their dictaphones. I spoke to several people I know who have taken this route, to try to gauge what motivated them to move on to pastures non-legal and to explore what other options they had taken. (All names have been changed to protect the innocent – or those who may want to work in the legal profession ever again!) Work: how much is too much? From my sample survey, a main theme which emerged was pressure of work. Almost everyone cited this as a factor in their decision to quit the legal profession. As Hannah, who used to work as a litigation solicitor in a large city firm explains: “I was dealing with a very high volume of cases, which meant there was very little time for each file. I was always rushing around and soon the files had morphed from being peoples’ lives and businesses – they were simply files that were making my life a misery… In all seriousness, it got to a point where I just began to hate doing the work because I felt I was not getting scope to do my job properly due to too much work.” After completing a postgraduate degree in marketing, Hannah now works as a marketing assistant for a large accountancy firm. She cites it as “the best career decision I have made so far. I find that whilst I am still working as hard, I am much more focused on one task in hand – namely to promote my company’s business. I feel I can get my teeth into things a lot more and I know what I am talking 16-18 Young lawyers leaving07-10-1a about, as opposed to running around playing ‘hot potato’ with my files and giving what I felt was a poor service to clients”. Stuart, who used to work in commercial property and has now joined the (non-legal) family business, has a similar take on things. “The main thing which got me down was that I was just slaving away and there was no time for any office banter. Everyone around me was under the same pressure – people would come in on a Monday and there would be no chat as to what anyone had done at the weekend: it would be a case of switch the PC on and start 3/10/07 12:26 pm Page 17 dictating. I did enjoy chatting to clients on the phone, but when you were working towards deadlines all the time, there was not much chance to build relations, as you needed to get the work done.” Obviously, busy offices with stressed employees are not unique to the legal profession. What may be exceptional is the level of training which legal firms invest in their staff, making it problematic when experienced solicitors leave. Stuart indicates that a simple recognition of the stress levels in the office would have gone a long way: “If my boss at the time had made the effort to “If my boss at the time had made the effort to thank people for their hard work, it would have made a huge difference” thank people for their hard work, it would have made a huge difference. All it takes is a thank you and the suggestion to go for lunch or drinks now and again in a nod to the fact that people have been working hard, for people to feel more valued. At the end of the day, everyone likes praise and the feeling that their work is not going unnoticed. It’s not rocket science.” Stuart has taken the lesson into his current role, where he now manages a team of over 20. “I really do make an effort to try to thank people and make them feel that I appreciate their efforts. We recently went on an away day to a hotel for some activities like clay pigeon shooting and golf, and I think it had a big effect on team morale. Seeing it done the other way has made me much more conscious of the importance of managing people well.” A connected issue which emerged was that people were looking to the future, anticipating that there would be problems ahead when it came to achieving a work/life balance. Many of the people interviewed seemed almost to have made a preemptive strike by opting out of the legal profession, before the difficulties which they were noting their more senior colleagues struggle with became a reality for them. Chasing the money A very common complaint from those who had chosen a different direction was the thorny issue of fees. Sheila – who has not left the law entirely as she now works for a public sector body – identified the “feeing side of things” as one of the main aspects she wanted to get away from, as a family law solicitor with a medium sized firm. “In terms of the actual work, I did enjoy it. There was satisfaction in getting a good result for your client and helping October 07 theJournal / 17 16-18 Young lawyers leaving07-10-1a 3/10/07 12:26 pm Page 18 Feature New lawyers leaving them through a hard time in their lives. However, our firm would bill clients regularly and I found it very difficult having to deal with people on an almost monthly basis – having to justify my fee, having to haggle over it all and then having to chase people who did not pay. I didn’t sign up for law to become a one man band credit control department. Also, I found that it really soured working relationships with clients having these types of discussions.” Sheila now much prefers working in the public sector. “Perhaps I am too soft for having to argue with people on a regular basis, but I just prefer doing my work and not having to justify whether I spent two units on such and such a call as opposed to one unit.” Many I spoke to nominated the need to time record as a real drawback to working in private practice. As Hannah summed up, “You are so busy trying to get the job done properly and then you have the added burden of having to scrupulously record every single conversation, and then what you did next on the file and so on. When you tell people how time recording actually works, they cannot believe you have to basically justify all these six minute slots of your working life!” Hannah adds: “The annoying thing about it was that the conversation you forgot to record would be the one that you really needed to have recorded as the client would have complained.” Of course, with the need to be transparent and accountable to clients, time recording is an essential part of a firm’s practice and there were no suggestions from those I spoke to that it was avoidable – it was simply a major gripe. Linking into the issue of pressure, many also highlighted the need to meet fee targets as a factor in their decisions not to pursue their legal careers. Out of all those I spoke to, Alistair has made the largest career leap, by quitting his job as a construction specialist to become a ski instructor in France. As he put it: “Everything has become so competitive. Ten years ago, you never used to have things like legal awards, for example. Firms see that they can make huge profits and with that in mind, you are really under pressure to make those profits. It feels like the pressure is heaped on solicitors to deliver and not just in terms of getting good results for clients but in making sure that you meet your target. You have meetings with your department heads, you get emails reminding you what level of fees the department still has to meet by such and such a date, and if you are not performing as well as you should be, then you have a case to answer. It’s not enough that you are doing your 40 hours a week, working hard – if you have not made enough money that month, that’s not good enough.” Alistair feels he has made the right choice and that the legal profession generally did not suit him as an individual. “I think for me it was a case of square peg, round hole. I did give law a go but I see now that I was never meant to be sitting in an office all day – I much prefer working outdoors and I am glad I changed direction when I did, as I could have plugged away for another five years and nothing would have changed. I am glad that I worked for the years I did as a solicitor as I am sure it will stand me in good stead. Next year, my wife and I want to start up our own chalet Many also highlighted the need to meet fee targets as a factor in their decisions not to pursue their legal careers 18 / theJournal October 07 business and I am sure my legal experience will be of some use – and if it isn’t then at least I have good contacts!” The lure of riches I was quite surprised by the fact that some I spoke to said that the reason they chose to leave the law was to make more money. The public perception, and indeed the reality to a point, is that law is a safe bet and that generally solicitors can expect a good standard of living. Maybe it’s the Alan Sugar/Dragon’s Den effect, but a few of those interviewed professed the desire to go into business for themselves. SarahJane, who used to work as a corporate lawyer in Edinburgh, has just left the profession and now intends to set up her own women’s clothes shop – following in the footsteps of her father, who owned a clothes shop. She explained: “For me, the ideal is working for yourself. I was always frustrated by having to answer to the higher power and found filling in the HR forms pretty tedious – it felt like you had to fill in a form to be allowed to do anything. I feel I am more suited to working for myself, and although I know it’s not going to be an easy ride, from a purely mercenary point of view, if I am working hard, I want the profit to go to me, not to the partners I work for. Of course, if you work hard, partnership is an option and you will be your own boss, but it will be along with 20 or 30 other people. I did not have the patience to wait for 15 years before I could start making my own decisions. With the ability to sell online as well, it feels like everything is possible and I don’t want to miss out.” Ironically, Sarah-Jane feels that if she had not specialised in corporate law, she might never have had the courage to branch out on her own. “Every day, I would act for clients that had made a lot of money often in the most unlikely of circumstances, with products that on paper did not seem to be viable. I was seeing for myself that there was money out there to be made and I want to try it for myself. Of course, it may go horribly wrong but my philosophy is that it is better to regret the things you do than the things you don’t do.” Seeing the world Another “sign of the times” answer for leaving the profession was that people wanted to travel. A few of those to whom I spoke mentioned the feeling of being quite restricted by the profession generally. Joanne, who previously worked in private client and now works in client relations with an investment management company, remembers: “I was seeing my friends who had different degrees working in amazing locations. One friend was an accountant in the Cayman Islands; another was working for a global company in Kuala Lumpur, getting to travel to Thailand at the weekends. I knew I wanted to travel and I could not see that happening with my old job. My current job is total change of direction – now I get to travel once a month and regularly visit Singapore and Shanghai. I find it incredibly interesting and varied and whilst the travelling can be tiring, the exposure and challenge of interacting with those abroad makes it worthwhile.” Of course, the possibilities for solicitors to work in other jurisdictions have grown considerably – although some practice areas will transfer more easily than others. Issues to address Some individuals will inevitably leave the profession for their own reasons, but to the extent that aspects of legal practice today tend to impact on solicitors’ job satisfaction, there appear to be some issues that legal firms should be addressing in order to reduce the risk of losing expensively trained and otherwise dedicated fee-earners. Sue Lennox is the pen name of a practising solicitor 19 Placed ads 3/10/07 10:02 Page 19 October 07 theJournal / 19 20-21 Family Law07-10-1a 3/10/07 4:24 pm Page 20 Feature Family law Further important legislative developments in family law have been foreshadowed by three different sets of proposals published during the summer, as Kenneth Norrie reports Three proposals F amily law in the United Kingdom remains dynamic and, it seems, ever-changing. The great modernising statutes of the 1980s and 1990s are already overshadowed by developments like the Civil Partnership Act 2004, the Gender Recognition Act 2004 and the Family Law (Scotland) Act 2006. The pace of change shows no sign of slowing, and three new proposals of far-reaching import made this summer are worth paying some attention to, even before their enactment into law. The Human Tissue and Embryos Bill In May, the UK Department of Health published for consultation a draft Human Tissue and Embryos Bill, which is designed substantially to amend and update the 1990 Human Fertilisation and Embryology Act. Two proposals deserve particular notice. First, the existing s 13(5) of the 1990 Act is to be scrapped. This requires the providers of infertility treatment to take account of the welfare of any child who may be born as a result of the treatment, “including the need of that child for a father”. It is difficult to see what practical effect this odd provision ever had, for the Act did not include any rule to the effect that treatment cannot be provided to single women (or female couples). Yet the provision had a clear symbolic message – that the law preferred children to be born to heterosexual couples. Now, few doubt that it is indeed good for any child to have a father-figure in his or her life, but it is likely that equally few people today believe that the absence of such a father-figure is so contrary to a child’s welfare that the law should strive to 20 / theJournal October 07 prevent the child’s very birth. The removal of s 13(5) is to be welcomed. The second proposal of note concerns s 28(2) and (3). This is the provision that confers paternity, when a child is born after infertility treatment to a heterosexual couple, on the male member of the couple when he is not genetically the father. When the Civil Partnership Act 2004 was being debated, there was a hope that this provision would be extended to allow same-sex couples (in practice, female couples) to gain equivalent advantage and that, in Scotland, the presumption of paternity in s 5 of the Law Reform (Parent and Child) Scotland Act 1986 would be amended to create an equivalent presumption when a child is born within a civil partnership. That latter aim always was rather misconceived. The 1986 Act creates a rebuttable presumption not of parenthood but of fatherhood: such a presumption would virtually automatically be rebutted by the very femaleness of those in whose favour it was hoped it would act. However in 2004 the government undertook to reexamine the issue, and it has now done so. The 1990 Act, it should be noted, is a reserved matter. What is now proposed is that the 1990 Act be amended and that when a 20-21 Family Law07-10-1a 3/10/07 4:24 pm Page 21 More on related family law issues (also www.journalonline.co.uk)> Journal, July 2007, 18: Norrie, “High road, low road” (property claims by cohabitants) Journal, October 2006, 24: Norrie, “Lesbian families, parenthood and contact” woman becomes pregnant as a result of infertility treatment provided by a licensed clinic, her female partner should be recognised as the child’s “second parent”, on the same terms as such a woman’s male partner would be recognised as the child’s father. A consequential amendment to the 1986 Act (not mentioned in the draft bill) would be required in Scotland. It is of course no longer inconceivable that a child may have two parents of the same gender. This has been possible in England since same-sex couple adoption became possible a few days after the Civil Partnership Act 2004 came into force, and it will be possible in Scotland on the bringing into force of the Adoption and Children (Scotland) Act 2007. Parenthood, it should never be forgotten, is a legal and social construct, more than a matter of fact. Cohabitants and financial provision The Family Law (Scotland) Act 2006 provides for Scotland a set of rules allowing for financial readjustment at the end of a cohabitation, either on separation or death. The English Law Commission (Law Com no 307) has now made recommendations for England and Wales. These are very different from the scheme applying in Scotland, but Scottish solicitors may well be called upon to advise clients in cross-border situations and so will need to become familiar with the English rules, whatever they eventually are. Under the 2006 Act, only those who satisfy the definition of “cohabitant” can access the new remedies and, I understand, some of the early disputes that have arisen have been on this point. The English recommendation is to be far more precise about which cohabitants are eligible. Eligibility may come in one of two forms: having a child together, or satisfying a “minimum duration requirement”. Such a requirement is not uncommon in countries that recognise cohabitation rights, but it was resisted in Scotland, and in my view rightly so. A minimum duration requires both a start and an end, and cohabitations are seldom clear cut at either end: in other words the scope for dispute about eligibility is doubled by such a rule. The 2006 Act is silent on the effect of any agreement between the parties. The English proposals suggest that there be written into the legislation an “optout”, so that couples can disapply the statute and make their own financial arrangements. This has superficial attractions – the desire to respect the autonomy of couples who wish to determine for themselves the legal consequences of their personal relationships. But the proposal has at least one serious drawback. It is based on the assumption that two people have a single desire. They might not. Doubtless the opt-out will work only when both sign an agreement, but that is entirely innocuous only where we are convinced of the equal bargaining power of both parties. Whether the legislation will permit the courts to strike down opt-out agreements, and on what basis they might do so, are matters that remain to be seen. The English Law Commission suggests creating much more distance between the principles for assessing claims applicable on divorce and on separation than exists in the Scottish Act. For separating cohabitants, they suggest that the claimant must show that he or she made “qualifying contributions” to the relationship. This may not, at the end of the day, be substantially different from the Scottish approach to cohabitation, but it is a significant departure from the much looser, fairness-based approach to the issue on divorce in England. The 2006 Act gives no guidance to Scottish courts as to how to value claims on death. Claims on death of one of a cohabiting couple have been available in England since the Inheritance (Provision for Family and Dependants) Act 1975, and the jurisprudence built up may give some limited guidance to Scottish courts. There already exists a two year qualifying period of cohabitation, and the only recommendation of substance contained in the Law Commission’s report relating to mortis causa claims is to recognise the existence of children as an alternative qualification. Intestate succession The Scottish Law Commission has been as busy as its English sister. It has recently produced a discussion paper on reform of the law of intestate succession (Scot Law Com DP 136). This area of succession law, typically perceived as a matter of the law of property and its transmission, is, I have always thought, better seen as an aspect of family law. It is certainly family law developments, particularly the introduction of civil partnership and the creation of cohabitation rights on death, that have led to the Succession (Scotland) Act 1964 becoming ever more out of touch with the realities of family life. So the current proposals, recognising families in their modern form, are greatly to be welcomed. I intend to comment on these important proposals in rather more detail, but in another place. However, it is as well to note here that there is no suggestion of moving away from the discretionary court-based award to cohabitants that was introduced in the 2006 Act. But important questions on the issue are raised by the SLC, including in particular whether legislation should give rather more guidance to the courts than the 2006 Act does, as to how to assess claims once competently made. One suggestion is to follow the English recommendations mentioned above, whereby it is based on “qualifying contributions”. Another important recommendation is that the claim by a surviving cohabitant should be extended to the testate as well as intestate estate of the deceased. This would be a significant extension of the claim created by the 2006 Act. Watch this space All of the above proposals are likely to generate heated debate and may well be substantially varied before being enacted. This column is unlikely to run out of issues to comment on for some years to come. Kenneth McK Norrie is a Professor of Law in the University of Strathclyde Such a requirement is not uncommon in countries that recognise cohabitation rights, but it was resisted in Scotland, and in my view rightly October 07 theJournal / 21 22-26 PN07-10-1a 3/10/07 3:01 pm Page 22 Professional news Society Society to look out for late PC renewals The Society's Special General Meeting on 28 September agreed the practising certificate fee for 2007-08, which will be £665.The subscription for nonpractising members will be £140 and the statutory retention fee will be £70. In accordance with the statutory provisions, the subscription payable by newly admitted solicitors in respect of the first three years in which they are in practice will be half the annual subscription. The annual contribution to the Scottish Solicitors' Guarantee Fund is £600 per principal. The charge for an incidental financial business licence is £65 per firm and £55 per licensed person. The renewal forms for practising certificates were sent out by the Society's records office in the first week of this month and require to be completed, returned and processed by the end of next month. Please note that the Society's Council has agreed that with effect from the renewal for 2007-08, where a firm has not renewed timeously its practising certificates in October/ November the matter will be referred to the Professional Conduct Committee for consideration of potential professional misconduct under s 23(2) of the Solicitors (Scotland) Act 1980. News in brief IALS fellowships The Institute of Advanced Legal Studies invites applications for visiting fellowships, tenable from 1 October 200831 August 2009 or any period of at least three months between those dates. Fellowships are designed for persons established in their own field who are undertaking work in fields covered by or adjacent to IALS research programmes or interests. They are open to academic lawyers, practising lawyers or judges with scholarly projects to pursue, but not to support postgraduate students’ research. For further information contact Peter Niven, Institute of Advanced Legal Studies, 17 Russell Square, London WC1B 5DR (e: peter.niven@ sas.ac.uk). The closing date is 31 January 2008. Firms set to quit legal aid Nine out of 10 law firms offering to take on civil legal aid cases will drop the service in the next four years, a new Society survey has found. Poor rates of pay and the bureaucracy involved are cited by solicitors as the main reasons for the impending exit. Four-fifths of firms said that financial reasons would force their hand. Out of more than 100 firms who responded, only 3% said they had increased their earnings from civil legal aid since the reforms which brought in the block fee structure were introduced in 2003. Around 70% said their income had fallen. Over the next year alone, 38% are likely to give up civil legal aid work, and 92% of respondents said they intended to stop within four years. The research states: “While it may be overstating matters to say that the current system is in crisis, this report would indicate that without change it will be extremely difficult to ensure acceptable levels of access to justice in Scotland in the future.” Oliver Adair, convener of the Society's Legal Aid Committee, said: “There has been anecdotal evidence that previous reforms to the civil legal aid system were not working. We carried out this research to gather more concrete evidence. “It is clear from the research that there is a serious funding problem which is causing access to justice issues – this needs addressed urgently. Solicitors are having to make some very difficult decisions as to whether they can continue to provide legal aid services, and it is not a decision which comes easily to those who have gone into this branch of the profession to help some of society’s most vulnerable people.” OISC and solicitors’ files Following recent discussions with the Office of the Immigration Services Commissioner, the Society has accepted that the Commissioner’s statutory powers allow her to dip sample the Society’s files in relation to immigration complaints not originating from the OISC. Solicitoirs should note that the Society must also take reasonable steps to obtain solicitors’ case files on the Commissioner’s behalf when requested to do so in relation to an immigration complaint. SLAB consults on summary criminal work The Scottish Legal Aid Board and the Scottish Government have published a consultation paper on reforms to summary criminal legal assistance. The proposals, which underpin the summary justice reforms in the Criminal Proceedings etc (Reform) (Scotland) Act 2007, aim to ensure that solicitors are appropriately and fairly paid in summary criminal 22 / theJournal October 07 cases. The reforms will increase substantially the levels of payment at early stages of a case (the £70 ABWOR block fee would rise to £200 for district court and £300 for sheriff court cases), but will improve efficiency overall by encouraging early resolution and avoiding unnecessary work. The aim is to introduce the changes by spring 2008. The deadline for written responses is 24 December 2007. SLAB, the government and the COPFS are holding free seminars in October and November to inform solicitors about the proposals. Locations and dates are: Ayr, Thursday 11 October; Dundee, Tuesday 16 October; Glasgow, Thursday 25 October; Edinburgh, Tuesday 30 October; Stirling/Falkirk, Thursday 1 November; Aberdeen, Wednesday 7 November; Central Scotland, Thursday 8 November; Dumfries, Tuesday 13 November; Inverness, Thursday 15 November; Glasgow , Thursday 22 November. Each starts at 6pm. For details and booking (and the consultation paper) see www.slab.org.uk . 22-26 PN07-10-1a 3/10/07 3:01 pm Page 23 New professional standards to further enhance the relationship between solicitors and their clients are being drawn up by the Society – and the views of the profession and the public will be critical to the success of the exercise Options ahead on standards The Society’s Standards Working Complaints Commission, Group, with feedback from a expected to be up and running reference group of non-lawyer by next autumn. stakeholders, is preparing an The President acknowledges “options paper”, which will that the Commission poses a outline a range of ways the challenge to the profession to system of standards could work. raise its game, but is confident A wide-ranging consultation that the ongoing reform process exercise with the profession and presents solicitors with a public will take place after valuable opportunity. Council has considered the paper “I am in no doubt that at the end of November. standards among solicitors are Society President Richard already extremely high. However, Henderson said it was none of us would want crucial to achieve as high to rest on our laurels. a response rate to the It is key to the future consultation as that we make the One option is to possible: “This whole issue of rate implement sepa options paper will standards more al standards for leg provide us with the accessible to the practices and opportunity to public. We have to individual debate seriously the make sure that practitioners core values and those whose business aspirations of solicitors. brings them into contact I urge as many as possible in the with solicitors know what they profession to take part in this can reasonably expect. We are important exercise. determined to ensure that the “It is also of course critical that proposals we are developing will any system of standards has the provide an effective response to confidence of the public as well the service and conduct issues as the profession, and that is why facing the profession.” we set up the reference group. The options outlined in the We want as wide a response as paper will include retaining the possible to the consultation and status quo. However current rules want to encourage as positive an can be inaccessible for engagement as possible from the consumers and clients. public to involve them also in Alternatively, a simple checklist, the process.” or tick box, system could be The working group, which introduced, as might be preferred represents a number of different by some consumer interests. A sectors of the profession, was set third option would be to up in June after discussions implement standards that about how to define clear and differentiate between what is enforceable standards that would expected of law firms and benefit both solicitors and individual practitioners. clients. It resolved to clarify the Individual solicitors would be current regulatory system, which subject to a revised and involves a complex combination simplified code of conduct in of practice rules, practice relation to matters such as guidelines and the Code of independence, integrity, Conduct. That objective was confidentiality, discrimination given greater urgency by the and conflict of interest. Practices establishing of the Scottish Legal would be expected to adhere to a fyi principle-based set of service standards covering matters such as levels of courtesy, respect and communication given to clients. Other regulators including the RICS and the General Optical Council already distinguish between individual conduct and practice standards. The consultation is expected to run until February 2008. The Society will analyse the responses and produce a paper with detailed proposals first for Council and then the AGM in May. If approval is given at the AGM, more detailed work will begin. With a good response, the President added, the Society can develop “standards that will allow solicitors to measure and advance levels of customer satisfaction, while clients will know what level of service they can expect to receive from a modern, committed and accountable legal profession”. If you have any queries regarding standards, please email standards@lawscot.org.uk . October 07 theJournal / 23 22-26 PN07-10-1a 3/10/07 3:01 pm Page 24 Professional news Society Booby Birds take flight Karina McTeague of Lloyds TSB Scotland (below, right), and Elizabeth Baker of Kidstons in Glasgow (left) were the two Scottish solicitors among 20 women who successfully completed a skydive last month in aid of breast cancer charities. Calling themselves the “Booby Birds”, the intrepid flock leaped from 10,000 feet over St Andrews. The stunt aimed to raise around £400,000. Brussels in call for next year’s trainees The Brussels Office of the three Law Societies (England & Wales, Scotland and Northern Ireland) is offering trainee solicitors the opportunity to undertake a sixmonth secondment commencing in March or September 2008. As a trainee in the office you will assist the Brussels team in actively monitoring EU legal developments across the while spectrum. Specific tasks will include preparing and writing the Brussels Agenda and European Court of Justice case reports as well as drafting legislative updates. You will also regularly attend European Parliament committees and high level conferences, offering the opportunity to develop contacts with key decision makers. Trainees are invited to send their application, which should comprise a CV and covering letter and confirmation from their firm/employer of consent to the secondment to Sarah Fleming, Head of International Relations, Law Society of Scotland, 26 Drumsheugh Gardens, Edinburgh EH3 7YR (sarahfleming@ lawscot.org.uk), specifying whether the March or the September secondment is preferred. Trainees interested in applying will need to provide a letter from their firm/employer confirming that it will continue to pay their salary during the secondment. The closing date for applications is 30 November 2007, with interviews scheduled to take place in Edinburgh the week beginning 10 December. If you require an information note or would like to discuss the secondment, please contact Sarah Fleming. Conflict of interest waivers Section 190 of the Companies Act 2006 came into force on 1 October. It requires "substantial" property transactions (defined in s 191) between companies and any of their directors to be formally approved by the members of the company. This will need to be dealt with, and a copy of the members’ resolution produced, with any such waiver application under rule 9 of the 1986 Practice Rules (the Conflict of Interest Rules) from now on. If the client company 24 / theJournal October 07 claims that the transaction is not "substantial", or is exempt under s 192 or 193, evidence to substantiate that claim will also be required. Similarly, if the transaction is between a company and its sole shareholder who is also a director, evidence of compliance with s 231 will be required with any request for a waiver. Bruce Ritchie, Director, Professional Practice News in brief IHT procedure changes With effect from 5 November, HMRC is changing the process for making an initial payment of IHT by cheque. It will be necessary to contact HMRC to obtain an IHT reference and payslip before delivering the inventory and form IHT200 and making the initial payment. See the What’s New section at www.hmrc. gov.uk/cto/iht.htm . New complaints information The Society has posted two new leaflets to its website, one with advice on handling complaints and the other on the Society’s powers and procedures when a complaint about a solicitor is made to the Society. They can be found on www.lawscot.org.uk under Members information/Better client care. Insolvency Practices Council As part of the UK’s regulatory regime for insolvency practitioners there has been established an Insolvency Practices Council, to review the professional and ethical standards of insolvency practitioners. The Council comprises six lay members (including the chairman) and three professional members. One of the professional members has recently stood down, and the Council is now seeking to appoint a replacement. Any solicitor who would be interested in having their name put forward should write to David Cullen, Registrar at the Society (e: davidcullen@lawscot.org.uk) with a covering letter explaining their interest in this position together with a copy of their most recent CV. Applicants should have an interest in the regulation of insolvency practitioners. The deadline for receipt of application letters is Wednesday 24 October 2007. Glasgow for SYLA family seminar day The Scottish Young Lawyers Association is holding a Family Law seminar day on 2 November 2007 at the Corinthian in Glasgow, starting at 9.30am for registration, bacon rolls and coffee. The programme includes talks from Tom Ballantine, Mowat Hall Dick, on financial provision; Ruth Innes, advocate, on jurisdiction; Ross Macfarlane, advocate, on education law; Alan Susskind, Ross Harper, on negotiation, and other family law topics. The conference is priced at just £110 for members and £115 for non-members. For more information and booking see the SYLA website www.syla.co.uk, or contact Karen Wylie (t: 0131 555 0616; e karen.wylie@mhdlaw.co.uk). Venue: the Corinthian in Glasgow 22-26 PN07-10-1a 3/10/07 3:01 pm Page 25 Obituaries Alexander George Russell, Hamilton On 12 December 2006, Alexander George Russell, formerly employee with the Procurator Fiscal Service, Hamilton. AGE: 53 ADMITTED: 1976 New Council members Pictured are Robert McDonald of Stronachs, Inverness, the new member for Inverness and points north (left), and Graeme Lawson, a non-solicitor observer, who both took up their Council places at the September meeting. World Cup fever John McGovern of Glasgow is looking for solicitors who would like to play in the Mundiavocat, the World Football Cup for Lawyers, in Alicante, Spain, between 31 May and 8 June 2008. He is entering a team in the over 35s category, and lawyers of that age group who are interested in playing should contact him at John McGovern & Co, 19 Waterloo Street, Glasgow G2 6AY (t: 0141 229 6700; e: john@johnmcgovernco.com). Details of the tournament can be obtained from www.mundiavocat.com (and see Hearsay, Journal, August, 58). Society on the global stage The annual conference of the Chief Executives of the European Bar Associations (CEEBA) was hosted by the Society last month, the third time the event has been held in Scotland. Delegates from 14 jurisdictions met at Dalhousie Castle Hotel, near Edinburgh, from 13-16 September. Colin Tyre QC, President of the Council of Bars and Law Societies of Europe, was keynote speaker and his SecretaryGeneral Jonathan Goldsmith also gave a presentation. Along with an extensive business agenda, a number of key issues were discussed, including money laundering, the costs of court systems around the continent and challenges associated with operating in Europe’s internal market. This month the Society’s Douglas Mill, current President of the International Institute of Law Association Chief Executives (IILACE), will chair the IILACE annual conference in Singapore, which will be immediately followed there by the annual conference of the International Bar Association, with which the Society’s Michael Clancy holds four positions including chair of the professional conduct committee. Joyce Maud Russell (retired solicitor), North Berwick On 9 January 2007, Joyce Maud Russell, North Berwick. AGE: 78 ADMITTED: 1954 Iain Roderick MacDonald Morton, Glasgow On 4 August 2007, Iain Roderick MacDonald Morton, sole practitioner, Glasgow. AGE: 54 ADMITTED: 1990 Michael Ian Douglas Sturrock (retired solicitor), Edinburgh On 27 August 2007, Michael Ian Douglas Sturrock, formerly partner of the firm J & A Hastie and latterly associate of the firm Balfour & Manson, both Edinburgh. AGE: 61 ADMITTED: 1969 October 07 theJournal / 25 22-26 PN07-10-1a 3/10/07 3:01 pm Page 26 Notifications Entrance certificates issued during August/September 2007 ANDERSON, Lucy Jane, LLB(HONS), DipLP BALDWIN, David Nathan Jones, LLB(HONS), DipLP BERRY, Emma Louise, LLB(HONS), DipLP BOWMAN, John William, LLB(HONS), DipLP BURNS, Lisa Grace, LLB(HONS), DipLP CAMPBELL, Ewen Malcolm, LLB(HONS), DipLP CANNON, Louisa Gair, LLB(HONS), DipLP DAVIES, Lucy Gray, LLB(HONS), DipLP DEVLIN, Amy Vittoria, LLB(HONS), DipLP DOCHERTY, Danielle Sharon, LLB(HONS), DipLP FINDLATER, Kirsty Elizabeth, LLB(HONS), DipLP FORBES, David Ross, LLB(HONS), DipLP GILROY, Kevin James, LLB(HONS), DipLP HAMILTON, Louise Josephine, LLB(HONS), DipLP HEADLEY, Catriona Alexandra Montgomery, LLB(HONS), DipLP HOVE, Thembelihle Blessing, LLB(HONS), DipLP HOYLE, Hannah Kate, LLB(HONS), DipLP JACKSON, Stephen John, LLB, DipLP JONES, Hannah Claire, LLB(HONS), DipLP KELLY, Alison, LLB(HONS), MSc, DipLP LAING, Kate Louise, LLB(HONS), DipLP LETSON, Sarah Grace, LLB(HONS), DipLP McGLYNN, Joanne Elizabeth, LLB, DipLP McINTOSH, Iain, LLB(HONS), DipLP MACKINVEN, Fraser Donald, LLB(HONS), DipLP MACLEOD, Lisa Marie, LLB, DipLP MAGUIRE, Mhairi Frances, LLB(HONS), DipLP MANGAN, Daryl Thomas, LLB(HONS), DipLP MARTINDALE, Sarah Victoria Peace, Applications for admission August/September 2007 AHMED, Ommera, LLB(HONS), DipLP ALLAN, Richard Colin Thomas, LLB(HONS), DipLP ANDERSON, Christopher Edward, LLB(HONS), DipLP ANDERSON, Laurie Gallacher, BA, LLB, DipLP ANGUS, Stefanie, LLB(HONS), DipLP BARR, Martin Douglas, LLB(HONS), DipLP BRACK, Linsey Rachel, LLB(HONS), DipLP BRAND, Rachel Ann, LLB(HONS), DipLP BRUCE, Vivienne Margaret, LLB(HONS), DipLP BURTON, Jennifer Anne, LLB(HONS), DipLP CARDWELL, David Ivor William, LLB(HONS), DipLP CARGILL, Lynsay Katherine, MA(HONS), LLB, DipLP CLANCY, Kevin John, LLB(HONS), DipLP CLARK, Judith Lesley, LLB(HONS), DipLP CONNOLLY, Paul MacIntyre, LLB(HONS), DipLP CRAWFORD, Martin Robert Lamont, LLB(HONS), DipLP DARGIE, Kiera Jane, MA(HONS), LLB, DipLP DAVIDSON, Lisa Patricia, MA(HONS), LLB, DipLP DEANS, Jay, LLB(HONS), DipLP DEWAR, Carolyn Louise, LLB(HONS), DipLP DOCHERTY, Lynsey Clare, LLB(HONS), DipLP DUNNETT, Laura Elizabeth, 26 / theJournal October 07 LLB(HONS), DipLP FERGUSSON, Joanna, LLB(HONS), DipLP FLEMING, Laura, LLB(HONS), DipLP FORBES, Hamish Douglas John, LLB(HONS), DipLP GALLAGHER, Kerry, LLB(HONS), DipLP GEOGHEGAN, Paul James Thomas, LLB(HONS), DipLP GILLAN, Claire, LLB(HONS), DipLP GLENNIE, Caren, BA, LLB, DipLP GOWANS, Ruaridh Howard MacKinnon, LLB, DipLP GRAY, Jennifer Sarah, LLB(HONS), DipLP GRAY, Robert McKenzie, LLB(HONS), DipLP HAIR, Laura Margaret, LLB(HONS), DipLP HANIF, Shabnam, MA(HONS), LLB, DipLP HARVEY, Morag Fiona Margaret, LLB(HONS), DipLP HOWAT, Erin Julie, LLB(HONS), DipLP HUGHSON, Craig James Allenby, LLB(HONS), DipLP INCH, Kathryn Margaret, LLB(HONS), DipLP IRVINE, David John, LLB(HONS), DipLP JAYATISSA, Remi Nalin, LLB(HONS), DipLP JOHNSTON, Fergus Henry Morris, LLB(HONS), DipLP JOHNSTONE, Angela Dale, LLB(HONS), DipLP JONES, Louise Morgan, LLB(HONS), DipLP KAPASI, Sophie, LLB(HONS), DipLP LLB(HONS), DipLP MELTON, Catriona Lesley, LLB(HONS), DipLP MILLER, Lenina Alexandra, LLB(HONS), DipLP MYERS, Louisa, LLB(HONS), DipLP NISBET, David Andrew Charles, LLB(HONS), DipLP PERFECT, Gemma Aitken, LLB(HONS), DipLP PILLANS, Judith, LLB(HONS), DipLP POLLOCK, Christopher Martin, LLB(HONS), DipLP PORTER, Simon Richard, LLB(HONS), DipLP REEKIE, Christopher McLeod, LLB(HONS), DipLP SANGSTER, Gillian, LLB(HONS), DipLP SHER, Sumeah, LLB, DipLP SMITH, Lesley Claire, LLB(HONS), DipLP STOBIE, Stuart Russell, LLB(HONS), DipLP SWAN, Heather Jane, LLB(HONS), DipLP TEMPLETON, Steven Robert, LLB(HONS), DipLP THOMSON, Christopher Robert McIntosh, LLB(HONS), DipLP TOAL, Danielle, LLB(HONS), DipLP KWOK, Meela, LLB(HONS), DipLP LANG, Marie-Luise Christa, LLB(HONS), DipLP LAU, Ka Pui Cathy, LLB(HONS), DipLP LAVERY, Catriona Ann, LLB(HONS), DipLP LEISHMAN, Keith Robert Buchanan, LLB(HONS), LLM, DipLP LOCKHART, Susan Catherine, LLB, DipLP McARTHUR, Jacqueline Jane, LLB, DipLP McCAFFREY, Anna Patricia, LLB(HONS), DipLP McCARTHY, Kelly Frances, LLB(HONS), DipLP McDOUGALL, Rachel Elizabeth, MA(HONS), LLB, DipLP McEWAN, Rachel Claire, LLB(HONS), DipLP McGINN, Daniel Anthony, LLB(HONS), DipLP McGUIGAN, Ian Wilfred, BA(HONS), LLB, DipLP McGUINNESS, Kirsty Elizabeth, LLB(HONS), DipLP MACKAY, Heather Elizabeth Cameron, LLB(HONS), DipLP MACKENZIE, Arran Lee, LLB(HONS), DipLP McLEAN, Fiona Margaret, BA, LLB, DipLP McLEAN, Gillian Ellen, LLB(HONS), DipLP MACLEOD, Neil Morrison, LLB(HONS), DipLP McMORLAND, Laura-May, LLB(HONS), DipLP McPHERSON, Jillian, LLB(HONS), DipLP MAIR, Gillian Anne, LLB(HONS), DipLP MARSHALL, Tracy Elizabeth, LLB(HONS), DipLP MILLER, Anne Margaret, LLB(HONS), TRAYNOR, Claire Mary Sarah, BA(HONS), LLB, DipLP TULLOCH, Joanne Emma, LLB, DipLP UL-HASSAN, Samerah, LLB(HONS), DipLP WALKER, Lorna Joyce, BA(HONS), LLB, DipLP WALLACE, Graham Callan, LLB(HONS), DipLP WATTS-RUSSELL, Henrietta Rose, BSc(HONS), LLB, DipLP WEBB, Ross Alan, BA(HONS), LLB, DipLP WELCH, Ann Marie, LLB(HONS), DipLP WHITE, Shona Paxton, LLB(HONS), DipLP WHYTE, Greg William Thomas, LLB(HONS), DipLP WICKS, Steven Andrew, LLB(HONS), DipLP WOOD, Angus Robert, LLB(HONS), DipLP WRAY, Benjamin Jack, LLB(HONS), DipLP WRAY, Zoe Hunter, LLB(HONS), DipLP WRIGHT, Katherine Mary, LLB(HONS), DipLP WRIGHT, Stephanie Claire Grace, LLB(HONS), DipLP ZANRE, Michael Buchan, LLB, DipLP DipLP MONIE, Stuart John, LLB(HONS), DipLP MORGAN, Rosalind Carole, LLB(HONS), DipLP MUKHERJEE, Elora, LLB(HONS), DipLP NOLAN, Martin Gerard, LLB(HONS), DipLP O’CONNELL, Cecilia Ann, LLB(HONS), DipLP O’MAY, Alyson, LLB(HONS), DipLP PORTER, Lewis, LLB(HONS), DipLP RASUL, Syema, BSc, LLB, DipLP ROSS, Eilidh Isabel Margaret, MA(HONS), LLB, DipLP SMITH, Emma Joan, LLB(HONS), DipLP SPY, Jennifer Ann, LLB(HONS), DipLP STEVENSON, Janet Ruth, LLB(HONS), DipLP STRONACH, Victoria Jean, LLB(HONS), DipLP THOMAS, Jennifer Anne, LLB(HONS), DipLP TREANOR, Caroline Anne, LLB(HONS), DipLP TULIPS, Jacqueline, LLB(HONS), DipLP TURNBULL, Adam, MA(HONS), LLB, DipLP VANDECASTEELE, Judith Mary, LLB(HONS), DipLP WALKER, Gary Gibb, LLB(HONS), DipLP WALKER, Shelley Dawn, LLB(HONS), DipLP WATSON, Johanne Sinclair, LLB(HONS), DipLP WATTS, Helen Mary, BA(HONS), LLB, DipLP WRIGHT, Stephen Stewart, LLB(HONS), DipLP WYLIE, Laura Christina, LLB(HONS), DipLP 27 People07-10-1a 3/10/07 12:30 pm Page 27 People Intimations for the people section should be sent to: Denise Robertson, Record Dept., The Law Society of Scotland, 26 Drumsheugh Gardens, Edinburgh EH3 7YR Email: deniserobertson@ lawscot.org.uk Onthemove Patricia Doogan, Tracey Campbell-Hynd, Buchanan MacLeod Brian Dempsey’s monthly survey of consultations that might be of interest to practitioners … the point is to change it Incapacity regulations The Scottish Ministers are consulting on somewhat technical draft regulations to implement a number of the changes to the Adults with Incapacity (Scotland) Act 2000 consequent on the Adult Support and Protection (Scotland) Act 2007. In particular the regulations would set out the classes of persons who, in addition to solicitors, can sign certificates in relation to registration and revocation of powers of attorney and also determine the content of the certificates themselves. The government has sent copies of the consultation document to law centres as well as voluntary organisations and local authorities, but the voice of other legal practitioners might add something. See the document at www.scotland.gov.uk/ Resource/Doc/194712/0052307.pdf . Respond by 8 November to Kirsty Robertson at adultsincapacity@scotland.gsi.gov.uk . BUCHANAN MACLEOD, Glasgow, are delighted to announce the appointment of two new associates. Patricia Doogan joins them from A & S IRELAND and will work in the Private Client department, and Tracey Campbell-Hynd joins them from MILLER SAMUEL LLP to work in the Defended Litigation and Insolvency department. Simon Guest intimates that he has resigned as a partner of BELL & SCOTT LLP to become a director of APPLECROSS PROPERTIES as a Director of Business Development with special responsibility for all of their legal affairs. He can be contacted at their new offices at 7 Lochside View, Edinburgh EH12 9DH (tel: 0131 314 0012). Alison Inglis is pleased to intimate that she has been promoted to the position of Senior Crown Counsel to the FALKLAND ISLANDS GOVERNMENT. MACARTHUR & CO, Inverness, are pleased to advise that Caroline McIntosh (formerly of R & R Urquhart) has joined the firm as an assistant with effect from 2 July 2007. fyi Send your raphs for the og ot ph : people section to t ec nn co r@ te pe .co.uk communications McCORMICK & NICHOLSON, Newton Stewart, and SMITH & VALENTINE, Girvan, are pleased to announce the appointment of Karen Fisher as an associate of the firms with effect from 1 September 2007. PAULL & WILLIAMSONS, Aberdeen wish to intimate that with effect from 6 September 2007 one of their associates, Alasdair C Freeman, was assumed as a partner in the firm. T C YOUNG, Glasgow and Edinburgh, are pleased to intimate that with effect from 1 September 2007 Karen Harvie, who heads the Employment Law division, has been assumed as a partner of the firm. Reforming succession The Scottish Law Commission’s Discussion Paper on Succession (DP no 136; Journal, September, 14) tackles a number of vexed questions with most discussion seeming, naturally enough, to be on who gets what on intestacy (Part 2) and what, if anything, should be provided by way of protection from disinheritance (Part 3). Having recently taken on the burden of being an executor, one of the “miscellaneous” matters closest to your author’s heart is the question of bonds of caution, which appear sometimes simply to be mechanisms for transferring money from the estate to an insurance company in return for them taking on no responsibility or liability whatsoever for anything. See the paper at www.scotlawcom.gov.uk/downloads/dp136.pdf . Respond by 31 December to Dr David Nichols at info@scotlawcom.gov.uk . A quick reminder … As noted last month, the SLC consultation on damages for wrongful death is open until 30 November – see the discussion document at www.scotlawcom.gov.uk/downloads/dp135.pdf . The Scottish Government/Executive is still looking for individuals and groups to join in its “national conversation” on Scotland’s constitutional future (though the quality of the discussion seems to be rather poor so far) via www.anationalconversation.com . October 07 theJournal / 27 28-33 PP07-10-1a 3/10/07 12:43 pm Page 28 Professional practice Marketing It is often said that the most effective way to grow a business is to sell more to existing clients. However lack of knowledge can be a serious barrier. Will Kintish suggests a strategy to overcome this Know the need, know the cure There are basically four ways to grow your top line in a sustained and constant manner: 1. Gain new clients 2. Sell more services to existing clients 3. Don’t lose clients to the opposition 4. Increase your fee rates No 1 is the hardest and most costly. No 4 can be difficult. No 3 should be easy but often isn’t. Let’s focus on no 2. The difficulties Partners worry about losing control of “their” clients. Reward and recompense is often low or non-existent. Bigger firms work in deep silos, neither knowing their colleagues in other service lines nor understanding much of what they do. Because they don’t know, there tends to be a lack of trust in others’ capabilities. Because they don’t understand, they feel uncomfortable even mentioning other services available. They hate selling! The paradox A major complaint by clients is “our professionals don’t understand us well enough”; “we have to keep telling them what we’re all about”; “we’d like the relationship to be more rewarding”. It should be so easy in a firm which has 28 / theJournal October 07 Just because you are all badged under the same company name doesn’t mean you’re going to like and trust others with the relationship with your existing connections and clients lots of different areas of expertise to be able to really know a client and what their needs and aspirations are, and then fulfil them. But the general enthusiasm for offering more services and therefore solutions is, at best, mediocre. Too pushy, too salesy. If you always think first “What’s in it for the client?”, then you will need to spend more time with them, often on a non-feeing basis. What then happens? Trust. At that point clients will be more interested and amenable to suggestions to increase your offer of help. Leadership and strategy If I was head of business development I would stop all activities proactively looking for new clients for, say, six months. Don’t worry, most new business comes anyway from referrals and existing clients without anyone actually doing anything. I would generate a whole new area of marketing – the internal market – where I would create all sorts of activities to ensure people from different services lines communicated in an informal manner. That way, people get to know others from the different silos and exactly what they do. Create speed networking evenings, drinks parties (these won’t be unpopular!), get some table football games or other entertainment in, etc etc. The cost in money terms won’t be high but you do need to create a fun atmosphere to attract people in who have to give of their time. Forget selling The overall aim is to introduce services and colleagues who can provide those services to existing clients. I think “selling” is an outmoded activity. Modern business development should include: Understanding your clients and what they want to achieve Asking the right questions Listening carefully Spotting an opportunity to help Offering a solution to their problem Solving the cross-selling problems The main reason for lack of crossselling and integrated marketing is lack of knowledge. Lack of knowledge of the clients’ needs, lack of knowledge of 28-33 PP07-10-1a 3/10/07 12:43 pm Page 29 5. Introducing a colleague, your area of expertise to an existing client 6. Introducing a colleague, different area of expertise to an existing client 7. Introducing a colleague, your area of expertise to a new contact at an existing client 8. Introducing a colleague, different area of expertise with a new contact at an existing client what other departments can offer and, as importantly, not actually knowing who your colleagues are in those other service lines. Just because you are all badged under the same company name doesn’t mean you’re going to like and trust others with the relationship with your existing connections and clients. The players and their services There are four players and (say) two services in the game of integrated business development. In fact eight combinations: 1. You, your area of expertise with an existing client 2. You, your area of expertise introducing a new contact at your existing client 3. You, offering a new service to an existing client 4. You, offering a new service to a new contact at your existing client Making the situations work 1. To keep this client, just be totally reliable and manage your client’s expectations. They take it as read you are an expert in your field. You’re a good professional when you do what you say you’re going to do, and do it when you say you’re going to do it. In the eyes of your client you’re a good professional when you promise it for Wednesday and deliver on Tuesday. You’re not good when it arrives on Thursday. 2. It can become dangerous on occasions when your main contact at a client either moves roles or, worse still, moves on. As soon as you know of this change, do everything in your power to set up a three-way meeting for your existing contact to introduce you to their successor. 3. Don’t sell but do, casually, mention that as well as doing A you now do B. Be prepared to answer, “What expertise and knowledge do you have in this new area?” Maybe you will need to do this new work at a lower cost until trust is gained and you really are an expert in doing B. 4. This won’t be easy. You will need to ensure that the bond between you and your existing client is very strong. When it is, it will be that person who can make the appropriate introduction. 5. As you get busier you will want to delegate your work to more junior people. Please don’t just do it; your client will feel rejected. I suggest you introduce this new person in a social setting and watch the body language. At the end of the get-together (don’t set it up as a meeting) be honest with yourself and decide whether the chemistry is right. If it’s not, you don’t want to lose a client, do you? If you feel it may work, check it up with the client after a short time. This is delegation, not abrogation. 6. This will be similar to no 5, but you won’t be in as much control as it’s likely to be a peer you are introducing and an area you are not particularly familiar with. I hope you know and like them (well at least respect them!). 7. Here the pivotal person is your existing contact at the client’s. This can Don’t miss in this section Integrated marketing 28 IT: A small practice’s tale 30 Risk management: Fraud – compliance monitoring 32 be fraught with danger and needs to be handled carefully. Again, it is best to get together in a social or sporting environment to start building the relationships. 8. This is similar to 7 but you won’t be as close to the situation as it’s another area of expertise. Helping, not selling Apart from no 1 above, all the other scenarios are “selling opportunities”. But a word of caution. Stop selling, in the time-honoured sense. No one likes to be sold to, particularly by inexperienced and often unwilling sales people. Most people in the professional, financial and technical world find business development difficult at best and repugnant at worst. When you spot a potential opportunity, think “help” rather than “sell”. At the end of the day people will only use your service if they have a challenge or issue they can’t sort for themselves. You only get paid for solving that problem. When you have heard something which makes you think, “That person has a challenge there; we can solve it or add value”, you really are a true modern-day all-round professional. The key skill needed to be an effective business developer and a member of the integrated marketing team is to have knowledge of what other service lines do and ask the right questions. Whether you are involved in scenarios 2-4 or 5-8, use the first meeting as a fact find. Spend far more time being interested rather than interesting. Let the other person do most of the talking; be a good listener; encourage others to talk about themselves. You can’t possibly help anyone unless you hear what their problem is in the first place. Go away from that meeting with information. It takes time to build relationships, particularly when you take a colleague with you. Spend time on the small talk; get the client to know this new person in their life. It’s only through time that the new person can bond with the client you’ve been advising for a period of time. When you go for the “sell” too quickly, it can spoil a beautiful relationship you built. Will Kintish practised as a chartered accountant for 30 years until his firm merged with a national firm. He is now a full time professional speaker and trainer, particularly on the vitally important topic of networking. Visit his website www.kintish.co.uk for lots of free and valuable information. October 07 theJournal / 29 28-33 PP07-10-1a 3/10/07 12:43 pm Page 30 Professional practice IT Reports abound of the uncertain outlook for high street firms, but one such practice has discovered how IT can transform its prospects, and those of the next generation of solicitors. Peter Nicholson went to find out more The file at your fingertips A small family firm in Hamilton has transformed its business model through its enthusiastic adoption of an integrated IT system – and all at a modest cost. Two years ago Nicholas J Scullion & Co was an established firm with two partners, a staff of eight, but no computers that could connect with each other or with the outside world. Now its three partners and 24 staff all operate through networked time recording and case management systems, and are looking for new premises as their present office reaches maximum capacity. It is often said that a law practice has to adopt a business mentality to survive nowadays. It may be no coincidence that the catalyst for change was the arrival from the world of business of the current managing partner Nicholas Jonathan Scullion, son of Nicholas James Scullion who founded the firm 27 years ago. With an LLB and five years’ experience as a business development manager with Proctor & Gamble, followed by a commercial property traineeship in Glasgow, the younger Scullion came to the firm with a rather different outlook from that which had previously prevailed. Time for reappraisal “When I came here the office was really quite traditional in the sense that we had typists, we had secretaries… There was no networking between computers, no internet, no email, no server, it was just word processing, that was really it. All of our reports were ordered over the phone or by fax. The fax was by far and away the busiest machine in the office. “We all took a decision quite Trainee territory Thanks to their case management system, the four solicitors in the practice (three partners and an assistant) can watch over a vastly increased number of transactions, in the hands of paralegal or other support staff – and no fewer than six trainees, the maximum permitted for the size of partnership, and a clear sign that the firm is bucking the trend among smaller practices. While some solicitors maintain that a trainee is a net cost to a firm for their first year, Nicholas Scullion reckons that a trainee newly in the door can be paying their way within four months. “We give all trainees that are 30 / theJournal October 07 starting a buddy who’s currently working in the department, then they’ll do parts of transactions, working their way through them using the case management system until they get the confidence to start taking a caseload of their own.” He continues: “When I came to the office we had taken on maybe two trainees in 10 years, and there was a lot of resistance initially from the other partners to bringing people who were not qualified into the business. Because what are they going to do? How can they earn fees? How can you monitor the quality of their work? All of these things have been addressed by the systems that we have.” It is well known that general practices often have difficulty finding suitable newly qualified staff, in a world where most traineeships are offered by bigger firms. In the result the new solicitor may well be developing a specialism, “but not have the experience of seeing clients, of running a transaction beginning to end, of having the confidence to actually put into place what they’ve learned at university”. “We maybe can’t keep everybody on here, Scullion adds, “but when they leave this office they’ll be trained in soft and hard skills.” 28-33 PP07-10-1a 3/10/07 12:43 pm Page 31 Converts: the Nicholas J Scullion & Co team quickly after I joined the office that we really needed to get with it in terms of IT and take advantage of changes in delivery of legal aid, ARTL, processing of court cases etc: we thought that when these developments come, we want to be ready. In addition we wanted to increase and improve the quality and volume of work that we were processing, and when you’re increasing that you need to look very carefully at two things: how do you retain or improve profitability if you’re doing new work, and how do you control it?” Fast forward to today. After retaining the services of Glasgowbased technology broker Richard Scott, who suggested systems and budgets to suit the firm’s mindset early on, the firm has successfully combined two systems. First was LexisNexis Visualfiles, which supports Transact Direct, a fully automated residential conveyancing package; and now LawWare, which supports all the firm’s transactions including the cash and time recording aspects. “The way it works is that when a file is opened it is opened on LawWare, so we know which fee earner is responsible for it and how many files they’ve got live,” Scullion explains, “or how many cases they’ve got and what the fees are and how they spend their time etc. With conveyancing files, as well as being on LawWare for the financial side, the styles and letters and the day-to-day conveyancing are done by Visualfiles.” Fee notes and cash statements are all done automatically, the result being that in the whole office there are now only two part time secretaries; formerly there were more secretaries than fee earners. Low budget, more feeing Nor is the place crawling with IT people to run it all – just an administrator with a relevant Higher. And the switch in the balance of employees from support staff to fee earners has resulted in an impressive jump in profitability in only a year. When Scullion claims that the whole project has been done on a very tight budget, less than £10,000, one’s eyebrows do tend to raise. But the conveyancing software is paid for at a fee per transaction – £25, which can be charged to the client – and the capital outlays were consultant’s fees, training, and the cost of installing the office network including the LawWare system. New computers and additional staff came from the increased fees. Though all his staff now speak enthusiastically of their new work environment, it was not always thus. It took a lot of persuasion in some quarters before the old cash system was pensioned off – but with a lot of patience, help and training from the new suppliers, the transition was successful and again eliminated the office’s dependence on one person as a channel for transactions. The two existing partners were very enthusiastic supporters of the new systems and ensured their success. agents”, says Scullion. “Our client profile has expanded. As well as servicing repeat clients predominantly living in the Hamilton area, we now act for clients referred to us from estate agents in other towns. If a client does not have a solicitor, the estate agent will recommend that they use us. We now have the confidence to say we can handle this number of cases per month and so we’ve won a lot of business through having the system.” Criminal work has been similarly streamlined. The firm is now involved with both LawWare and the Scottish Legal Aid Board in developing summary criminal modules, with templates for the more or less standard letters at the various stages of a case. “Where before we had a full time legal secretary doing criminal dictation, we now have a paralegal and she spends more time on actually doing the work, contacting the client, arranging the cover, making sure the statements are in, more useful work which solicitors would have had to do before.” Competition lives Scullion & Co is one small practice which claims to have no fears over the advent of “Tesco law”. “Bring it on!” Nicholas Scullion asserts. “We don’t have all our eggs in one basket here.” He believes his firm can offer a wider, and better, service at a competitive price. “This business is a people business: whether you’re buying or selling a house, have a problem with the police, or are leasing premises for your business, it’s all about people. Even the corporate work we do, it’s small businesses, these are people who are making great sacrifices to come to us, and to everyone who makes that choice, you’ve got to say, thank you for giving us your business, because if you didn’t then we wouldn’t be here. So we like to think that we prepare all our team very well for whatever they go on to do, and as I said that’s because my background is in business development, customer service, not so much in law.” Managed volume How readily did the investment translate into new business? On the conveyancing front, “Very quickly it enabled us to greatly increase the number of transactions that we progress, because the partner then can see the allocation of work, and if somebody calls in without the person being there, you can look at the case and see what stage they’re at, without the physical file.” In addition, as the firm doesn’t do estate agency, doors have been opened with estate agents – who can also look online and see the status of their transactions. “Whereas before I would say I can’t take on that work because I’ve got nobody to do it and I don’t have the systems, now we get a lot of work from estate October 07 theJournal / 31 28-33 PP07-10-1a 3/10/07 12:43 pm Page 32 Professional practice Risk management Concluding his two-part article on strategies to combat the risk of fraud, Alistair Sim of Marsh suggests that consistent compliance with risk controls cannot be taken for granted and that training and compliance monitoring have important parts to play Fraud: making your strategy work Last month’s article focused on identifying fraud risks that arise for law firms. It suggested that risk controls start with a statement of a firm’s policy and a commitment, from the top, to ensuring that the firm is never regarded as a “soft touch”. Examples of risk controls, for illustration, appear in the table opposite. But as with any risk controls, devising and putting tin place fraud risk controls is not the end of the process. Monitoring compliance may reveal deviation from the intended controls, and perhaps the need for modification of risk controls or for training. Monitoring Do you know the extent of compliance (or non-compliance) with the firm’s: employee screening procedures? client vetting procedures? password security protocols? office insurance conditions etc? Do you know if exceptions are being made? Are there differences between practice areas/offices? Perception: “If we comply with all rules and regulations, we ought to be safe.” Reality: Compliance may be tight, but fraudsters may find a loophole and exploit any weaknesses. There is evidence to indicate that sometimes competing priorities arise as between fraud risk management and what some describe as “the client experience”. In other words, rather than cause inconvenience to clients and prospective clients, firms may 32 / theJournal October 07 occasionally relax procedures in relation to vetting of new clients or new instructions. Relaxing the firm’s normal requirement that new clients should be met face to face, to spare a client the “inconvenience” of getting time off work, had the consequence in at least one unfortunate case that the solicitor became the victim of an identity fraud. Such an approach, while wellintentioned, is misguided. Firms should adhere to a strict application of policies and procedures. Demonstrating a willingness to deviate may be precisely the signal a fraudster wants that there are weaknesses that can be taken advantage of. Instances have arisen where firms have discussed and agreed with insurers a bespoke set of minimum standards of control in relation to (optional) fidelity guarantee insurance and, following a fraud (which would be covered by that insurance), investigation reveals that the practice has not been complying with those minimum standards. By monitoring compliance with the firm’s fraud risk controls: deviations from the intended controls can be detected and addressed, whether by training or by modification of risk controls; the firm’s policy on fraud risk management is supported and reinforced and is shown to mean precisely what it says. Training An effective training regime reduces the risk that, after a fraudulent event, colleagues say: that the reason they failed to follow a particular procedure was they did not properly understand the procedure or its purpose; that, in retrospect, they realise they ought to have spotted warning signs that should have elicited suspicion and enquiry on their part. Many frauds succeed because of a reluctance by employees to report suspicions and because there are perceived barriers to reporting and whistleblowing. Ideally, as well as ensuring employees understand the purpose and operation of the firm’s risk control procedures, training should also be aimed at raising awareness of what to look out for and encouraging them actually to look. Many fraud risk management commentaries talk of “red flags” – potential warning signs of fraud. For example, in relation to employee frauds, David Buchanan-Cook (Journal, October 2006, 36) identifies: the model employee who works long hours, particularly if not reflected in billable time; the employee who regularly fails to take annual leave or who calls in unexpectedly when on holiday; an individual who refuses, or does not seek, promotion; missing documents or files; changes in employee’s lifestyle, e.g. conspicuous spending; an employee who is overprotective of duties and is reluctant or refuses to delegate certain tasks; addictions, such as alcohol, gambling, drugs; computer usage outwith normal hours, or system access via absent or former employees’ passwords; copying large amounts of data; low employee morale. The author urges treating this list with caution, but suggests that two or more of these factors together may be cause for further enquiry. Response to a fraud It ought to be clear who, in the event of discovery of a fraud situation, will report and take responsibility for the investigation. Depending on the nature of the fraud, any notification to insurers ought to be made without delay. Alistair Sim and Marsh Alistair Sim is a director in the FinPro (Financial and Professional Risks) National Practice at Marsh, the world’s leading risk and insurance services firm. To contact Alistair, email: Alistair.j.sim@marsh.com . The information contained in this article provides only a general overview of subjects covered, is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. Insureds should consult their insurance and legal advisors regarding specific coverage issues. Marsh Ltd is authorised and regulated by the Financial Services Authority. 28-33 PP07-10-1a 3/10/07 12:43 pm Page 33 Suggested further reading from the Journal> October 2006, 36; December 2006, 34: Employee fraud March 2005, 48: “Beware: mortgage scams” Considering the potential for adverse PR within the firm and beyond, there ought to be a plan in relation to communication, as appropriate, to staff, clients and a wider audience. Learning from the adverse experience ought to result in a tightening of controls to minimise the risk of any recurrence. February 2005, 36: IT systems and policies August 2007, 36: Anticipating new and emerging risk areas February 2007, 28: “Client accounts targeted again” Risk controls: Internal fraud risk FUNCTION Payroll AREAS OF RISK RISK CONTROLS Examples Illustrative examples Salary roll altered after checking/ authorisation Independent checking of payroll cast Salary payments inflated Remove terminated employees immediately Fictitious employees added to payroll Reconcile time paid and hours worked Fictitious invoices Separate functions of ordering, recording of receipt, and authorising payment Changes to payroll to be approved Actual amounts to budget to be reviewed Insurance The firm’s fraud risk management strategy is likely to involve insurance to some extent. Client funds It is not well understood but, in the event of misappropriation of clients’ funds, the compulsory professional indemnity insurance under the Master Policy covers the liability of the principals of a law firm, provided at least one principal is innocent of any dishonesty and has not condoned or colluded in the dishonesty. If the firm has additional top-up cover, it is likely that it will have the benefit of cover for misappropriation of clients’ funds up to the full amount of the topup cover. The self-insured amount (excess) in relation to a fraud claim is twice the normal self-insured amount – typically £6,000 per partner rather than £3,000 per partner (subject to the caps/limits in the Master Policy rules). It may sometimes be possible to obtain insurance cover (“infill insurance”) in respect of the firm’s liability for the self-insured amount (for any category of claim, not just dishonesty claims). Firm’s own money The firm may have cover for theft of its own money or goods in terms of its office combined insurance policy. There are also specialised policies (fidelity insurance/fidelity guarantee insurance or crime insurance) which are designed to cover losses as a result of theft of the firm’s own money or goods committed by an employee or, in some policies, by a partner of the firm or a third party (e.g. a computer hacker). The cover provided by such policies is typically subject to a much more substantial level of self-insured amount (excess), or the requirement to comply with various conditions (minimum Goods/ services – ordering and payment Goods misappropriated Goods to be checked against invoices Independent check of goods – monthly? Cancel supporting documents to prevent resubmission Signatories to review supporting documents Signatories not to be responsible for accounting/cash records Do not return signed cheques to originator Cash receipts/ petty cash Cash receipts misappropriated Two people to attend when cash received Bank cash received same/next day Check pay-in slips against cash sheets Cash receipts/access general ledger tasks separated Powers of attorney Electronic funds transfers Common to have unrestricted authority Separate functions of attorney and solicitor Attorney in position to abuse power Maintain clear records of powers of attorney Can fraudulently obtain money Passbooks to be retained in cashroom Unauthorised access: – breach of terminal security – breach of code number device security – passwords compromised Payment transfers authorised by designated person(s) using code/passwords Hacking Bank’s terms and conditions Restrict access to designated users Pre-defined payment limits – transaction/daily Physical security of terminal/code number device Strict regime of password change/confidentiality Record/investigate unauthorised access reports, failed transfers etc Strict segregation of duties/responsibilities Must see supporting documentation before authorising transfers General Address dependencies and vulnerabilities Security of EFT devices/passwords/combinations Consider audit/accountants’ recommendations Voided cheques cancelled and retained Appropriate levels of awareness of: – Accounts Rules – anti-money laundering rules/responsibilities – bank’s terms and conditions – who liable? – money insurance policy conditions – fidelity insurance minimum standards of control standards of control in relation to segregation of duties, signing authorities and funds transfer protocols, as well as conditions with regard to the taking of references for new recruits). In relation to insurance, the risk conscious practice will consider: whether or not to purchase (optional) insurances; whether the firm complies with whatever minimum standards of control and references conditions apply as conditions of cover, and ensuring continued compliance; what level of cover is adequate; where there is a choice, what level of self-insured amount (excess) is acceptable. The insurance policies mentioned are intended to cover all or part of the funds misappropriated and the investigation costs incurred (which may be substantial), but none of these insurances makes up for the impact of stress and anxiety caused by the fraud. While in some circumstances there may be a contribution from certain insurers to the cost of public relations consultancy, no policy compensates for the damage done to the firm’s reputation. However good the cover, prevention is far better than cure. Take action Compile a register of fraud risks affecting the firm Review effectiveness of current controls Establish whether controls being complied with Conduct gap analysis Devise awareness training and training plan/log Check current insurances, their adequacy and what they cover Don’t let your firm be seen as a “soft touch”. October 07 theJournal / 33 34-41 PB07-10-1a 3/10/07 3:44 pm Page 34 Professional briefing Criminal court Sheriff Andrew Lothian’s latest roundup of matters criminal reveals some relevant developments beyond the criminal courts A wider view So far as ASBOs go, I recollect Professor Brian Williams explaining that they had been widely piloted, extensively researched, universally condemned and accordingly rolled out over the whole country 34 / theJournal October 07 Test for the Commission in particular identified the Some of us old-timers remember the Commission’s essential task as being to days when (apocryphally of course) consider whether or not a miscarriage what happened in the criminal appeal of justice had occurred. It was pointed court was that the sentence of the first out that this could not be equiparated appellant to have his or her case heard with the task of the sifting judges, who was increased ex proprio motu, leaving had no discretion to refuse leave to the rest of the roll abandoning their appeal if there were arguable appeals like lemmings jumping grounds. off a Norwegian clifftop. Well, the scope of Discounting the appealing in criminal discount es fin de t Ac 06 20 The matters is much increased Innovation in criminal as ng ivi careless dr lls these days, as is evidenced law is usually followed fa at th ng ivi dr ard of by the case of Raza v by a spate of activity in below the stand d an nt Scottish Criminal Cases the appeal court. In te pe m co a Review Commission [2007] spite of the undoubted careful driver CSOH 152; 2007 GWD 27-469. skills of parliamentary This involved a petition (in the draftspersons, and indeed of event dismissed by the Lord Ordinary) judges setting out new ways of for judicial review of the Commission’s approaching old problems, there declining to refer a case to the High always seem to be matters in need of Court on the basis that it did not further elucidation. In this spirit we consider that a miscarriage of justice as turn to cases about discounting and regards sentence had occurred. Leave to ASBOs. In the first, Leonard v Houston appeal had been refused by judges at [2007] HCJAC 46; 2007 GWD 27-473, the first and second sifts. It was argued an appeal against five consecutive that the Commission had misdirected sentences amounting to 21 months itself by addressing the merits of the was refused. The appellant had case rather than whether there was an pleaded guilty to all charges but the arguable appeal on the grounds that sentencing judge had refused to apply sentence was excessive: the use of the a discount, taking the view that the word “may” in s 194C(a) of the utilitarian benefit of the pleas had Criminal Law (Consolidation) been cancelled out by the appellant’s (Scotland) Act 1995 demonstrated that various failures to attend court diets the only test was arguability. and other appointments. In disposing of the judicial review, The appeal court took the view that the Lord Ordinary held that the the sheriff, in the absence of any Commission had acted properly, and exculpatory explanation, was entitled fyi to conclude that this lack of cooperation was wilful and that it was thus quite correct to regard the disbenefit as wholly eliding the benefit. The situation here seems to have been an extreme one in terms of lack of co-operation and subsequent unnecessary public expense and waste of time. It remains to be seen whether courts will be tempted into fine tuning, with a relative lack of subsequent co-operation being (yet) another element in the discount calculation. We would dare to hope not, but as we do we are conscious that one school of thought might suggest that any failure indicated a lack of remorse while the opposing one would say that some things are, relatively, too trivial to bother about. Unfettered discretion So far as ASBOs go, I recollect Professor Brian Williams, of Leicester University, whose recent early and tragic death so saddened his many friends and admirers, explaining that they had been widely piloted, extensively researched, universally condemned and accordingly rolled out over the whole country. The latest episode is to 34-41 PB07-10-1a 3/10/07 3:44 pm Page 35 Don’t miss these essential briefings Criminal court: Roundup 34 Licensing: Impact of the Gambling Act 36 Charities: OCSR’s dos and don’ts 37 Insolvency: Adminstrators’ liabilities 38 be found in Gordon v Griffiths [2007] HCJAC 45; 2007 GWD 26-452. An argument was put forward on behalf of the appellant to the effect that where someone had been charged with a contravention of s 9(1) of the Antisocial Behaviour etc (Scotland) Act 2004 and with a breach of the peace arising out of the same set of facts and circumstances, they could not be competently proceeded against in respect of s 9(1) where the purpose of s 9(3)(b) was to avoid double jeopardy. The appeal court held that the section had been somewhat carelessly drafted and could be construed in the manner contended for by the appellant, but that in the absence of a clear indication to the contrary it could not be construed as fettering the undoubted discretion of the Crown in regard to matters which were made the subject of court proceedings. It is not clear that the scepticism with which the introduction of ASBOs was greeted has yet been proved to be unfounded. Unwarranted objection Brown v Donaldson [2007] HCJAC 40; 2007 GWD 26-453 has certain interesting things to say about search warrants. The petitioner was seeking suspension of a search warrant granted by a justice of the peace in the absence of the clerk to the district court. The argument put forward, and rejected (one supposes without too much difficulty), was that the petitioner’s human rights under article 6 had been breached, in as much as the granting of a warrant was a judicial act and the absence of a clerk gave this the appearance of being other than an independent and impartial tribunal, thus denying the petitioner a fair and impartial hearing. In refusing the bill, the court pointed out that the decision of a justice under s 23 of the Misuse of Drugs Act 1971 was essentially an administrative act; it was not the decision of a court or the determining of any criminal charge and accordingly article 6 could not apply. Reference was made to Mellors v United Kingdom, App No 34723/97, 21 May 1998, ECHR. It was observed by the court that where it was alleged that a warrant had been obtained irregularly (which was not the case here), the question could be raised at the stage of trial if Environment: The Climate Change Bills 39 Website review: European Parliament 40 Book review: Charities and Trustee Investment (Scotland) Act 41 the Crown sought to rely on evidence recovered under it. Road traffic penalties Turning aside into the realms of statute law, and in particular the Road Safety Act 2006, practitioners might like to note that as from 24 September 2007 ss 14, 23-25, 27-33, 41 and 43 are in force. Of these the most important would seem to be the following: Section 23 increases the maximum penalty for careless driving to £5,000 (which suggests either something very near dangerous or a millionaire behind the wheel). Section 25 provides that where a person is convicted of using a vehicle in a dangerous condition, the offence being within three years of a previous conviction for the same thing, there is obligatory disqualification for not less than six months. Sections 27 and 29 respectively increase the maximum fine for failing to stop when required by the police, and the penalty points for failing to provide information about the identity of a driver. Section 30 defines in statute for the first time what careless driving is. Asking ourselves how we managed for so many years without this, we note that it is driving that falls below the standard of a competent and careful driver. Anyone who has walked down a Parisian street and noticed bumps on every parked vehicle may pause for thought as to what this actually means. Section 32 makes available the possible alternative verdicts of causing death by dangerous driving, dangerous driving and causing death by careless driving when under the influence of drink or drugs, when someone is acquitted on a charge of culpable homicide in a death involving a motor vehicle. Child support disqualification Finally, while it is not exactly crime although the sanction is not unlike a criminal one, there is the case of Secretary of State for Work and Pensions v Runciman 2007 GWD 27-470. This was an appeal to the sheriff principal against disqualification from driving for nine months for failure to make child maintenance payments at the required rate. It was held that the sheriff had applied the proper statutory tests in terms of the Child Support Act 1991, and that while the disqualification would cause considerable inconvenience, the appellant did not need a driving licence to earn his living. October 07 theJournal / 35 34-41 PB07-10-1a 3/10/07 3:44 pm Page 36 Professional briefing Licensing The Gambling Act 2005 has many ramifications for licensees of pubs and clubs who offer gaming facilities Pub games reborn Gambling law has been completely transformed. The impact of the Gambling Act 2005 has been far reaching, as it affects every form of gambling except the National Lottery and spread betting – but you would be forgiven for not realising this, as much of the press coverage has been given over to banner headlines of super casinos, with the occasional flutter of stories on poker. The reality for the licensing practitioner is much more complicated, and many lawyers across Scotland are now struggling to deal with a ream of information from local authorities, the Scottish Government and the Gambling Commission. Matters are further complicated by the difficult relationship between the Gambling Act and the respective Scottish Licensing Acts. For the majority of licensing lawyers, the key areas of note are the changes to gaming machines; poker; non-commercial gaming; remote gaming; and the creation of licences for “family entertainment centres” (FECs) and “adult gaming centres” (AGCs). Gaming machines Any licensed premises with a permit under the old Act can continue to operate those machines as before. Existing permits were automatically converted on 1 September 2007; however action must be taken prior to the expiry of the existing permit. If the operator has two machines or less, all that is required is a letter to the appropriate licensing board with a one-off fee, and they then benefit from an “automatic entitlement” under the new system which does not expire or require further fees. If the operator has (or wishes to have) three or more machines, an application for the new licensed premises gaming machine permit (LPGMP) is required. Alcohol licensed premises may have either category C or D machines (those offering up to a maximum jackpot of £35). For club premises, similar 36 / theJournal October 07 Vegas nights” under the old system fell foul of local licensing sergeants who frowned on the practice. Now operators can charge for entry or participation in such events, offer cash prizes and deduct reasonable expenses, but again there are limits to be observed. provisions apply. Current operators with Part II or Part III permissions can continue to operate, but prior to the expiry of their existing permit must make an application to the relevant licensing board. Part II operators must apply for a club gaming permit, and Part III operators for a club machine permit. These permits allow the use of higher class machines (up to category B £500 jackpot machines), and the club gaming permit also allows no-limits equal chance gaming. Lastly, all machine operators (pubs and clubs) must adhere to a code of practice. Poker Poker is now legal on any licensed premises with a bar, although certain limits must be adhered to. For alcohol licensed premises, there is a maximum stake per game of £5 per person. This limit rises to £10 for club premises; and if a club gaming permit is held for members’ clubs and miners’ welfare institutes, there is no limit. Non-commercial gaming Themed gambling nights, conducted for charitable purposes, are now legal under the new Act. Many operators wishing to have “race nights” or “Las Existing permits were automatically converted on 1 September 2007; however action must be taken prior to the expiry of the existing permit Remote gaming The rise of internet gambling may have some implications for licensed premises providing online facilities. Domestic and private use PCs are exempt (thus allowing such activities in hotel rooms to escape regulation), but computers adapted to link to poker or other gambling sites may well fall to be considered as “gaming machines”, the provision of which requires to be licensed under the new Act. FECs and AGCs Arcade areas in premises such as bowling alleys or snooker halls may well avail themselves of FEC or AGC licences (the difference being that AGCs are for over 18s only, but can offer higher jackpot machines). However my understanding is that if the principal activity of the premises is not the provision of machines, there should be no need for either of these licences. However, certain operators may wish to set aside an area to take advantage of the machines such licences allow, and to complicate matters it is a mandatory condition of both the FEC and AGC licence that no alcohol can be sold or consumed: this may mean having to “de-license” that part of the premises set aside. With such a glut of new provisions, it is a safe bet that there will be many confused operators out there. Stephen J McGowan, of Hill Brown Solicitors and author of “Gaming in Pubs & Clubs: The New Law”, to be published shortly by Scottish Licensing Law & Practice (www.sllp.co.uk). He is also the tutor for Central Law Training’s newly revised paralegal course in licensing law. 34-41 PB07-10-1a 3/10/07 3:44 pm Page 37 Professional briefing Charities Working with OSCR The Charity Regulator’s view of a number of sticking points with the 2005 Act, and some developments in the regulatory environment Better working with OSCR OSCR is holding three informal “Working with OSCR” sessions in early November, in Edinburgh, Glasgow and Dundee, at which practitioners and OSCR staff can explore how commonly occurring difficulties may be brought to a minimum. For details, see www.oscr.org.uk/ events.aspx, or contact Mark Simpson on 01382 220446 or info@oscr.org.uk . The Charities and Trustee Investment (Scotland) Act 2005 was passed over two years ago now, but is still often referred to as the “new” law. Perhaps this is an indication that we – charities, professional advisers and regulator alike – have yet to fully understand its intricacies. This should not be seen as a point of shame, but rather recognition that much of the Act represents a considerable change to the legal context that we all work in. Open communication, particularly between OSCR and professional advisers, is key to our working towards a position where the legislation is comfortably embedded. Consents and notifications It is unfortunate that we on occasion find ourselves faced with failure to engage with the regulatory regime. A prime example is the frequent disregard of ss 16 and 17 of the Act. Charities that wish to amend their constitutions in relation to their purposes, or that wish to wind up, dissolve, amalgamate or apply to the court in relation to one of these actions, have to seek OSCR’s consent at least 42 days before such action is taken. This allows OSCR to protect charitable assets, ensure that charities act intra vires, and also offer assurance to charities that the changes contemplated will not endanger their charitable status. Perhaps one of the main reasons for non-compliance in the case of trusts is that it is not always recognised that expenditure of all the trust capital has the effect of dissolving the trust. Drafting practices We encourage practitioners to revisit their styles and proforma documents. OSCR is happy to look at drafts of revisions to ensure they comply with the Act. There are a number of drafting practices that should be avoided. One is including in a constitution a requirement to seek the consent of the Secretary of State for specific changes to the constitution, the charity’s dissolution, or the destination of its assets. What was once a common practice intended to safeguard the wishes of trusters or founders, is now proving particularly difficult for charities. Given OSCR’s specific functions – most of the instances for these consents would fall under either s 16 or s 39 – the Secretary of State and Scottish Ministers are understandably disinclined to be drawn into these processes. An issue that has enjoyed some press recently is the defining of “charity” or “charitable” by referring to either English or tax law, commonly s 505 of the Income and Corporation Taxes Act 1988. Section 7(4)(a) of the 2005 Act is clear that a body does not pass the charity test if its constitution allows it to distribute or apply its property for a purpose that is not a charitable purpose. Where the purposes in a constitution are defined by referring to a source other than the 2005 Act, or where the constitution permits funds – typically upon dissolution – to be used for a purpose defined in such a way, that constitution fails the requirement of s 7(4)(a) and the body therefore fails the charity test. This is equally an issue where the constitution does not contain an explicit definition but will be interpreted under a law other than Scots law. Our website www.oscr.org.uk has a more detailed note on this issue and provides suggested wording to resolve this matter. A further point that may seem selfevident but is nevertheless worth mentioning, particularly in the context of legacies, is the need to draft for contingencies. One cannot assume that a particular charity will be around indefinitely, or that OSCR would be able to provide an authoritative view as to the successor organisation of a former charity. Informal opinions OSCR is regularly requested for “informal opinions” on constitutions proposed for bodies intending to apply for entry on the Scottish Charity Register. Our experience is that while purposes expressed in the draft may well appear acceptable, difficulties can arise when it transpires later that the body’s activities are not in pursuit of these purposes, or cannot be considered to provide public benefit. We are therefore reluctant to provide informal opinions on draft constitutions alone. We would however welcome applications on the basis of the draft constitution with an accompanying statement of activities or proposed activities. This allows us to issue a decision in principle. We will enter the charity in the Register on receipt of the formally adopted constitution. Reorganisations The Charities Reorganisation (Scotland) Regulations 2007 are now in force, enabling OSCR to approve reorganisation schemes proposed by charities under s 39 of the 2005 Act. Operational guidance is now on our website. The more clearly practitioners explain what the changes are, why they believe the reorganisation conditions of s 42(2) of the Act are met and how the outcomes set out in s 39(1) will be achieved, the speedier OSCR’s consideration of the application will be. Marieke Dwarshuis, Head of Charities, Office of the Scottish Charity Regulator October 07 theJournal / 37 34-41 PB07-10-1a 3/10/07 3:44 pm Page 38 Professional briefing Insolvency An insolvent football club has helped clarify the rules on administrators’ liability for payments under contracts of employment In the May 2005 Journal I commented on various recent decisions on the priority of payment of expenses in administration pursuant to the Insolvency Act 1986, sched B1, para 99, particularly the definition of “wages or salary” as discussed and reported in Re Allders Department Stores Ltd [2005] 2 All ER 122 and Re Huddersfield Fine Worsted Ltd [2005] 4 All ER 886. The matter has recently been revisited by the administrators of Leeds United FC (see Re Leeds United Association Football Club Ltd: Fleming v Healy [2007] All ER (D) 385). On their appointment by a qualifying charge holder, the administrators immediately sought agreements with the club’s footballers to vary their contracts of employment so that all or part of the remuneration due was deferred until the administrators could be confident that they could pay all or part of the deferred remuneration either as an expense in the administration or under the TUPE regulations on the sale of the club’s business to another company. Several players did not reach agreement with the administrators within the 14 days following the administrators’ appointment. Readers will be aware that administrators will be held to have adopted the staff employment contracts of the company in administration if they have not taken steps within that period which are not compatible with adoption. The Leeds dilemma The problem facing the administrators was that, if they did not adopt the contracts of employment, the club would lose its most valuable assets, as the players would be free to move to another club which under Football Association rules would have no obligation to pay Leeds United any compensation or transfer fee. On the other hand, without agreement on a deferral, if the contracts were adopted the club might subsequently incur substantial liabilities if the players were not paid. Accordingly, the administrators sought a declaration 38 / theJournal October 07 Goal to Leeds that any liabilities for damages for wrongful dismissal to footballers employed by the club were not payable as expenses of the administration, were not payable by reason of the provisions of para 99(4) to (6) inclusive of sched B1, and were not “necessary disbursements” within rule 2.67(1)(f) of the Insolvency Rules 1986 (as amended). The players did not appear. Briefly, para 99(4) provides that a sum payable in respect of a debt or liability arising out of a contract entered into by the administrator is payable in priority to the administrator’s remuneration and expenses and also in priority to any floating charge creditor. Subparagraph (5) applies subpara (4) to a liability arising under a contract of employment adopted by the administrator, but also provides that no account shall be taken of a liability to make a payment other than wages or salary. By subpara (6), “wages or salary” includes holiday pay, sick pay and contributions to occupational pension schemes. The question was therefore whether, in addition to these matters, “wages or salary” includes sums payable as damages for wrongful dismissal. Normal meaning As Pumfrey J stated in the Leeds case, para 99(6) is in no sense a definition of “wages or salary”. He therefore referred back to Delaney v Staples [1992] 1 AC 687, where the House of Lords considered the meaning of “wages” in s 7 of the Wages Act 1986. Their Lordships had considered the word in its normal sense, divorced from the special definition in s 7. Pumfrey J Leeds v the players: wages defined In the Leeds case Pumfrey J held that a payment in respect of unfair dismissal was a damages payment for breach of contract, and not “wages or salary” as used in the Insolvency Act 1986, sched B1, para 99. pointed out that whilst the opening words of subpara (5) were wide, applying subpara (4) to any liability arising under the contract of employment, the effect of subpara (5)(c) was to restrict the provision to payments of “wages or salary” alone, that term then being broadened to include the matters itemised under subpara (6). In his view this structure strongly suggested that the words “wages or salary” were being used in para 99 in their normal meaning. A payment in respect of unfair dismissal was a damages payment for breach of contract and evidently not wages, which following Delaney was payment for work done or to be done under the contract of employment. The judge therefore adopted the ratio of Huddersfield Fine Worsted and came to the same conclusion as that reached by Lawrence Collins J, as he then was, in Allders Department Stores. The judge then considered an argument that statutory liabilities for redundancy payments or unfair dismissal claims would count as “necessary disbursements” for the purpose of rule 2.67(1)(f) of the 1986 Rules (which apply only in England). In such an event they would not have super priority but would rank in priority to ordinary creditors. Again the judge followed Lawrence Collins J, noting that David Richards J had agreed with him in Trident Fashions (Exeter City Council v Bairstow), on which see the discussion in the Journal, April 2007, 43. Alistair Burrow, Head of Recovery, Tods Murray LLP 34-41 PB07-10-1a 3/10/07 3:44 pm Page 39 Professional briefing Environment “We’re all doomed” – or are we? The Westminster and Holyrood governments are both promising Climate Change Bills. Can they make an impact? We are increasingly experiencing for emissions over five year periods (from ourselves the real effects of climate 2008-2012 and with three budgets change, and few now deny mankind’s always set in advance), but allowing hand in causing it. The climate change emissions reductions “purchased” debate has also shifted from whether overseas to count towards UK targets; there is a problem at all (and whether create an independent Committee we should act on it), to what we need on Climate Change, to advise the to do, by when, and the economic government on setting carbon budgets implications of doing so. and report on progress; “The time is therefore create enabling powers to right for the introduction legislate for future policies of a strong legal on emissions (including The Stern review framework in the UK for new emissions trading estimated that tackling climate change. schemes, again through tries developed coun The draft Climate secondary legislation); and ce will need to redu Change Bill is the first of introduce a new system by ns io iss carbon em its kind in any country.” of government reporting to 60-80% by 2050 (Department for the Parliament (including on Environment, Food and Rural policies on adaptation to Affairs (DEFRA), Climate Change Bill climate change). Summary, at www.defra.gov.uk/ It is said: “Taken together these environment/climatechange). measures create a coherent framework While official consultation on the that will ensure we achieve reductions in draft bill closed in June, the final bill is emissions whilst maintaining a strong not scheduled to be introduced to the and growing economy and high levels of (Westminster) Parliament until spring social welfare” (Bill Summary, above). 2008, and no doubt there will be plenty As well as reconciling those potentially of unofficial consultation, debate and conflicting aims, the bill will also have to amendment of the draft bill before then. dovetail with the Energy white paper, the National Waste Strategy, and planning The UK targets and controls system reform, among others. In summary the bill as drafted would: make the UK’s targets to reduce Impact assessment carbon dioxide emissions through If this all sounds incredibly hard to domestic and international action achieve (and it will be), consider that (26-32% by 2020 and 60% by 2050, the Stern review estimated that against 1990 levels) legally binding; developed countries will need to introduce (through secondary reduce carbon emissions by between legislation) a system of “carbon 60% and 80% by 2050 – and the costs budgeting”, setting binding limits on of inaction could be between 5% and 20% of global GDP! Further, “The risks of the worst impacts of climate change can be substantially reduced if greenhouse gas levels in the atmosphere can be stabilised between 450 and 550ppm CO2 equivalent (CO2e). The current level is 430ppm CO2e today, and it is rising at more than 2ppm each year” (The Stern Review: The Economics of Climate Change, Summary of Conclusions, at www.hm-treasury.gov.uk/media/9/9/ fyi CLOSED_SHORT_executive_ summary.pdf). It is therefore tempting to think “We’re a’ doomed!” (as Private Frazer in Dad’s Army regularly put it). But “Don’t panic”: the Stern review also concludes that necessary action can still be taken and its costs limited to 1% of global GDP if strong action is taken now. There is, though, no room for complacency. Scotland’s potential Private Frazer might have been dourly amused to think that our increasingly wet and windy Scottish weather may yet be a great asset. Installed renewable power generation capacity (hydroelectric, wind, wave and tidal, biomass, landfill gas) now exceeds Scottish nuclear generation capacity. Scotland’s renewable energy potential is in any case far greater than the capacity currently installed. We are therefore promised a draft Climate Change Bill from the Scottish Parliament (in late 2008), to cover devolved environmental policy. The First Minister wants to commit to an emissions reduction target of 80% by 2050 and favours rejecting new nuclear power in favour of more renewables. Otherwise the Scottish Bill is likely to mirror the Westminster Bill. Big problems require big solutions. Even radical Climate Change Bills will fall short in some areas. The omission of aviation and shipping emissions from the current bill was described by Friends of the Earth as like “a calorie controlled diet that opts to exclude calories from chocolate”. Valid questions regarding what happens if the government fails to hit its own targets have been raised. But the bills will be a vast step forward and, as the old Chinese proverb says, “the journey of a thousand miles starts with a single step”. All of us will, as citizens, business people and solicitors advising clients, require to make that journey. Robin Priestley and Dixcee Fast, Planning & Environment Group, Anderson Strathern October 07 theJournal / 39 34-41 PB07-10-1a 3/10/07 3:44 pm Page 40 Professional briefing Web review Quality viewing The European Parliament has few powers and many interpreters – how do its websites measure up? BBC Website Guide http://tinyurl.com/k55ph As the European Parliament will be less familiar to many solicitors in Scotland than either Holyrood or Westminster, I thought I’d begin with this useful beginner’s guide. Although written in 2004, it adequately deals with more up-to-date matters (including Bulgarian and Romanian accession and changes to MEPs’ salaries) due to the slow pace of change in the EU. As you would expect from the BBC website (www.bbc.co.uk), it is detailed enough to be interesting and useful, without including so much information that the reader gets bored or lost. That two of the six headings are “salaries and expenses” and “apathy” says a lot about public perception of the European Parliament. That perception may seem well founded to some when they read that “MEPs get 150,000 euros per year for office expenses and are not obliged to account for this expenditure”, and “They are also reimbursed for full-price air travel to and from their home country even if they fly by low-cost airline.” European Parliament www.europarl.europa.eu The European Parliament’s official website is available in 22 different languages. I shall be reviewing the English version. First, checking information on your MEPs is dead easy. From the home page, you are only three clicks from the list of Scottish MEPs. One more click will give you the page for one of those seven to examine in more detail. It is not always apparent from the EU party groupings which political parties the 40 / theJournal October 07 MEPs are part of (e.g. Scottish Labour Party members are listed as part of the socialist group), so that information is included. There is a superb integrated search function which takes the user to that MEP’s speeches, motions, questions, reports, opinions etc. Browsing through this, I was very impressed with how well it worked and it is an ideal way for keeping tabs on your MEPs. The declarations of financial interests are also available for download from the website in PDF, following pressure from comedian and campaigner Mark Thomas (www.markthomasinfo.com). EP Live is the European Parliament’s audio and video service. As the name suggests, you can view live footage of the parliament in plenary session, and view previous sessions. There are also a number of “Eurinfo” videos in the library which take the form of short documentaries on various topics of interest in European law, from European football, to the Euromed free trade area and air pollution, to the inquiry into the Equitable Life Assurance Society. None of these are ever likely to win an Oscar, but they are certainly engaging enough, and I found them to be informative as well. There are also audio recordings to download as MP3s, including summaries of official reports by the rapporteurs themselves: perfect for the busy European law Who writes this column? The website review column is written by Iain A Nisbet of Govan Law Centre e: iain@wordjam.org All of these links and hundreds more can be found at www.absolvitor.com practitioner on the move. I listened to the report on EU-Russian relations, and learned a lot. As you know, in terms of article 194 of the Treaty of Rome, any citizen of the European Union may exercise their right to petition the European Parliament. The website both explains the form for such petitions and allows them to be drafted and submitted electronically. However, this seems to be a rather more formal process than the equivalent on the 10 Downing Street website where, by coincidence, one of the more popular petitions is calling for a referendum on the new proposed EU constitution (http://petitions.pm.gov.uk/EU-treatyNON). Overall, the website is terrifically well organised. There is a huge amount of information and for it to be so easily accessible to even a first time user is testament to the skills of those who have created the site. UK Office of the European Parliament www.europarl.org.uk Not only is there a UK Office of the European Parliament, that office also has a branch in Edinburgh (just next to our own parliament in Holyrood), with a particular remit to promote inter-parliamentary contact between the European Parliament and the Scottish Parliament. This website has much of the same information as the main European Parliament site, but with a specific UK focus. In fact there’s actually less information on this site for things like MEPs – although you can get links to your MEPs’ websites here (which are not available on the main site). In addition, there are a few features unique to the UK Office, e.g. leaflets for UK schoolchildren and information on procurement. 34-41 PB07-10-1a 3/10/07 3:44 pm Page 41 Professional briefing Book review The first fully annotated version of the 2005 Act to become available is presented clearly and helpfully Charities and Trustee Investment (Scotland) Act 2005 S R Cross and P J Ford PUBLISHER: W GREEN ISBN: 0 414 01663 7 PRICE: £38 Suggestions for future books Please send to: Alistair Bonnington, The Law School, The Stair Building, University of Glasgow, G12 8QQ e: alistair. bonnington@ bbc.co.uk The Charities and Trustee Investment (Scotland) Act 2005 heralded a new era in charity law in Scotland. For the first time, a statutory regulator dedicated to the charity sector exists with a broad range of powers of inquiry and direction. Some trustees’ powers are now framed in legislative form for the first time. Step changes in the annual reporting regime for charities and in the area of regulatory consent to constitutional amendments mean that charity trustees have new obligations to fulfil. There is a great deal of new material for practitioners and their clients to absorb. So much the better that Cross & Ford’s text on the Charities and Trustee Investment (Scotland) Act 2005 has been published. This text, which is the first fully annotated version of the Act to become available, is aimed at private client and trust lawyers and charity law specialists – and is also targeted at those involved in administering, managing and setting up charities as well as charity trustees themselves. The text follows the familiar W particular emphasis on evidence given Green format for annotated statutes, to the Communities Committee and and is presented clearly and helpfully subsequent ministerial statements. The with appropriate cross-references predecessors of the bill, including the throughout. The annotations are McFadden Commission, are also given particularly useful and bring in strands due attention. of existing practice, up-toThe difficulties which The reader’s date references to case law cross-border charities might understanding and links with other face in terms of, amongst of the 2005 Act legislation. That the other things, potential dual is greatly commentary provides regulation by OSCR and the enhanced by particular depth in selected Charity Commission for the authors’ areas – for example, the England & Wales, are references to detailed notes on charity covered: Cross & Ford’s text the bill’s trustees’ general duties provides an excellent starting progress under s 66 of the Act, and place for those involved with through the the extensive material charities operating in more Scottish included on the charity test than one UK jurisdiction. Parliament and public benefit test Practice north and south of under ss 7 to 9 of the Act – the border is highlighted is especially welcome and makes this and leads are frequently given to more book all the more invaluable. in-depth sources. As well as highlighting the Office of This textbook is undoubtedly one of the Scottish Charity Regulator’s own the most helpful publications currently policy memoranda and published on the market for the charity law sector guidance, Cross & Ford also highlight in Scotland. It is a vital addition to those areas which are still developing, private client practitioners’ libraries flagging up where new regulations have and, as the Act continues to settle in only just come into existence or are still and develop, future editions will be just awaited. as keenly anticipated. The reader’s understanding of the Gavin McEwan, senior associate, 2005 Act is greatly enhanced by the Turcan Connell; accredited specialist authors’ references to the bill’s progress in charity law through the Scottish Parliament, with October 07 theJournal / 41 42-44 In-house07-10-1a 3/10/07 12:50 pm Page 42 In-house Responses to change The instinctive response of feeling insecure when plunged into change can be managed, argues Paul Gilbert, who offers a 10-point plan to face the challenge Out of my depth? I was having a coffee the other day with an in-house lawyer new into her first role. She was interesting and thoughtful and her conversation was engaging and full of optimism, but then she made a remark that made me pause for thought. She said: “I am really uncomfortable doing new things; I always feel that I am so much out of my depth.” As a familiar metaphor, “out of my depth” is an easy to use and everyday turn of phrase. But pause for a moment to reflect on these words: taken literally they carry a significant burden and are laden with discomfort. The phrase, for me, conjures an image of flailing limbs in a hostile sea, lungs bursting with pain and a helpless surrender to a certain end. These words “out of my depth” therefore seem to indicate the sort of deep-seated and personal discomfort that would travel to the pit of one’s stomach in an instant. Such innocuous words, maybe, but such horrible connotations: no wonder the newly appointed in-house lawyer was reluctant to try new things if it made her feel out of her depth. Same depth, new landscape? The fear of change which she was indicating, both at an organisational level and for very many of us as individuals, is a widespread and very real phenomenon. To be good at change, therefore, we need more than to be able to articulate why change is potentially a good thing: we also need to plan to overcome this almost phobic reflex response to the thought of change. In short, we need a different way of thinking, a different metaphor. How would we feel, for example, if we were not really out of our depth at all? What if we were absolutely at the same depth we normally operate in? Would it not appear a more comfortable experience if we could be convinced of this as a new reality? I am convinced that for most changes we make (or are forced to make), it is not the depth that has changed, but the fact that we are swimming in unfamiliar waters where the landmarks on the shoreline are different. And if that is the case, we are not going to drown; we will be perfectly fine in fact and we will have all the skills and the experience we need to survive in our new surroundings and maybe even to thrive. Consider this thought (and a different metaphor again): when you drive your car to a new place, to somewhere you have never been before, you can still physically drive the car – you have not forgotten how to steer or Most likely you are swimming just fine. The shoreline a little different perhaps, but the swimmer in control 42 / theJournal October 07 how to change gear; but you may have to concentrate a little more and you may have to prepare the way a little more thoroughly as well. Managing the emotional response The discomfort we feel by labelling how we feel as “out of our depth” effectively elevates change from being, in my driving analogy, a need for a little more concentration as we look for somewhere to park, to a near death experience in the freezing waters of the North Atlantic. (And that is also now a mixed metaphor!) So how should we combat this fear of change? I would like to suggest a 10-point comfort blanket. Ten points not to falsely reassure, but to put into context what most change is really about. Ten points to help us manage our own emotional response to change. 1. While all change can be described in terms of negative outcomes like more work, more disruption, unknown consequences etc, it is also true that most change can be described with positive consequences as well. Change teaches us to adapt, to see opportunity, to develop skills etc. Change itself is a potentially a very positive experience. As Albert Einstein said: “There is nothing that is a more certain sign of insanity than to do the same thing over and over again and expect the results to be different.” 2. Change is also inevitable in any event – it is a constant in our lives and we cope every single day with any amount of it. Work priorities move, supermarkets run out of something we 42-44 In-house07-10-1a 3/10/07 12:50 pm want, the garage is closed on the way home, the TV schedulers move the kickoff time of the football, etc. Change is not a problem for any of us, but what we are less good at is unfamiliar change. 3. Unfamiliar change takes us by surprise and often causes three responses – to flee, freeze or fight. All three responses, however, are emotional and obstructive and none of them help us deal with either the change process or the consequences of change. If they become a pattern of behaviour we will always struggle. Knowing this is the start of dealing with it differently. 4. Change itself is rarely destructive. The fact that we may feel somewhat uncomfortable is often the necessary prerequisite for personal development and progress, while being comfortable can be, conversely, indicative of a slow decline into complacency and decay. Think about it 5. That is not to say, however, that Page 43 change in every instance is necessarily a good thing. Change for its own sake might well be disruptive, and change must always be well planned, well communicated and well managed. Therefore we should not accept change in an unthinking way and we must preserve a reasoned opportunity to push back. 6. Sometimes, for example, we also make the mistake of evaluating the benefits of change, but ignoring the benefits of the status quo. When evaluating the impact of change, therefore, we must also evaluate the impact of the status quo. By developing our understanding of the reality of our current circumstances we can better inform the debate (for or against) change, but without the emotional, destructive response. Relevant questions are: Is the status quo rewarding, challenging and fun? Is the status quo a permanent stable state, or is it too merely temporary? Do our colleagues and friends look at change in the same way as we do? If there is no consensus about the viability of the status quo, what are they likely to want to change and when? Can we exert some influence over the status quo? If we can, is that influence any more than the influence we can exert over change? If we have influence, change is more likely to have positive outcomes. Is it better to change positively and with energy or to sit tight in the equivalent of a brace crash position and hope the moment will pass? 7. Change is rarely, if ever, done to us to annoy or upset us; there is therefore precious little to be gained by arguing emotionally against change. Even if our concerns are well intentioned, an argument based on emotions will appear Luddite (or worse) and definitely not a good place to begin negotiations. So we should argue facts, argue logic and argue better alternatives. Not all change is good, but bad change occurs because we lose our perspective and create distracting and pointless arguments which are bound to fail. 8. When change is contemplated, opportunity is created too. It’s like a chemical reaction. If we seek out the opportunity and judge the benefit of the opportunity before we resist the change, many possibilities are revealed. 9. Life (as the old cliché goes) is a journey, but it should not always be a Sunday afternoon ride down a familiar lane, to the same old places. While some days like this are good, no one should want their whole life to be like it. Let the journey be a mixture of the old and the new, the fast and the slow, the risk free and, occasionally, the risky too. 10. Never again should we have the automatic response that we will be “out of our depth” with change, simply because it is unfamiliar. Most likely you are swimming just fine. The shoreline a little different perhaps, but the swimmer in control, comfortable and maybe even enjoying the new views… Oversimplifying? Of course articles like this are bound to simplify things too much and it is always easier to say these things than to actually do them. However, while change is not easy and is only ever relished by a very few, it should not be so daunting. What we must always try to do is to reflect on how we will make change work for us. The in-house lawyer with whom I shared a coffee, like all of us, has the capacity to change and to take advantage of the opportunity that change brings. Enjoy the swim. Paul Gilbert is Chief Executive of LBC Wise Counsel, the UK based specialist management and skills training consultancy for lawyers. www.lbcwisecounsel.com ILG goes to the fairs The In-house Lawyers Group is to take a stand at student law fairs during the 2007-08 academic session as part of an ongoing drive to raise awareness of the excellent career opportunities in-house. In response to concerns over recruitment and retention of legal staff raised during visits to group members earlier this year, ILG has been working with Collette Paterson, the Society’s New Lawyers’ Coordinator, to promote in-house traineeships and provide information on legal careers outwith private practice. Whereas historically attending such events might not be cost effective for individual organisations which offer relatively few traineeships, the ILG can represent all areas of in-house practice. Janet Hood, ILG chairman said: “Many students have no idea that the opportunity for a challenging and fulfilling legal career can be had outside of law firms. “It’s an exciting new venture for the group and we hope it will go some way towards informing law students of the scope of opportunities available in house, in addition to helping organisations find the calibre of graduates they want to recruit.” October 07 theJournal / 43 42-44 In-house07-10-1a 3/10/07 12:50 pm Page 44 In-house Privilege In-house lawyers’ attempts to win recognition of legal professional privilege in relation to their advice have been rebuffed by the ECJ Court bars in-house privilege 9 .00am, 17 September 2007. As a crowd of lawyers and media alike poured into the European Court of Justice to find out whether the European Commission had won its long battle against Microsoft (which, incidentally, it had), a smaller group of us gathered in a courtroom along the corridor to witness the handing down of an equally important, but much less publicised, judgment. The decision in Akzo Nobel Chemicals v Commission (Joined cases T-125/03 and T-253/03) was much awaited. It was an opportunity for the Court of Justice to revise the scope of legal professional privilege (“LPP”) under EU law. Since the judgment in AM&S v Commission (155/79) [1982] ECR 1616, the position has been that advice given to a company by an in-house lawyer is not privileged. Only communications with an external EEA-qualified lawyer, or internal notes reporting the content of communications with such a lawyer (T-30/89 Hilti v Commission [1990] ECR II-163, order of 4 April 1990), have been covered by LPP. The Akzo raid The background to the case was an investigation (“dawn raid”) carried out by the Commission and the Office of Fair Trading in February 2003, at the premises of Akzo Nobel Chemicals and Akcros Chemicals in Eccles, Manchester. During the investigation, in which the Commission took copies of a large number of documents, Akzo advised that certain 44 / theJournal October 07 documents in a particular file might be covered by LPP, and the Commission could not therefore have access to them. A dispute arose as to whether these documents were privileged or not. The documents included an internal memorandum detailing information collected within Akzo with a view to obtaining outside legal advice, with handwritten notes referring to contacts with one of Akzo’s external lawyers, and a series of emails between the general manager and Akzo’s in-house counsel. The debate as to whether these documents were privileged or not remained unresolved, and Akzo subsequently appealed to the Court of First Instance (“CFI”) the Commission’s decision to take copies. In case of dispute Akzo’s appeal raised, essentially, two questions. First, what procedures should the authorities follow when, during an investigation, LPP is claimed in respect of a document? Secondly, and more importantly, were the documents privileged? In answering the first question, the CFI gave guidance as to what should be done when privilege is claimed during a Commission investigation. It found that a company does not need to reveal the contents of a document if it gives the Commission “relevant material” to prove that the document is privileged. It also found that a “cursory look” by the Commission at the general layout of a document would often allow it to decide whether it was privileged or not; however, if even a cursory look would disclose confidential information, the company might refuse access. If the Commission disagreed, a copy of the document was to be put in a sealed envelope until the dispute was resolved by appeal to the CFI. In-house, not independent On the scope of LPP under EU law, the CFI rejected Akzo’s plea that it should be extended to cover in-house lawyer communications. It did, however, extend the scope of LPP in one respect: it held that internal documents drawn up exclusively for the purpose of seeking legal advice from a lawyer were privileged, the burden resting on the company to prove that this was the purpose of the documents. Applying this to the copies of the internal memorandum Akzo claimed it had discussed with an external lawyer, the CFI found that they were not privileged, as it had not been proved that the memorandum had been drawn up exclusively for this purpose. Turning to the emails between the general manager and Akzo’s in-house counsel, Akzo argued that its lawyer was a member of the Netherlands Bar, and any communication with a lawyer belonging to a bar or law society should surely be privileged as his or her independence was assured. It also sought to convince the court that the position under AM&S was outdated and ripe for change. The CFI rejected both arguments. It held that a lawyer cannot have the required degree of independence if they are employed by their client (unlike in Scotland, in some EU member states such as France, in-house lawyers do not, indeed cannot, belong to a law society); and also found that many EU member states still exclude in-house communications from LPP. The Akzo judgment is not only a welcome clarification on the scope of LPP under EU law (whether one agrees with the conclusion or not), but it also raises important implications for in-house lawyers throughout Europe. Only time will tell if the decision of the CFI will be appealed to the Court of Justice, and the interesting debate started all over again. Fiona Young is an associate in Baker & McKenzie’s European and Competition Law Practice in Brussels. Cases cited in this article can be accessed at http://curia.europa.eu/ en/content/juris . Last chance for annual meeting A reminder that the In-House Lawyers’ Group AGM and Symposium is on Friday 2 November at The Hub, Edinburgh. See Journal, September, 50 for full details. 45 Placed ads 3/10/07 10:03 Page 45 October 07 theJournal / 45 46-48 Property07-10-1a 3/10/07 1:01 pm Page 46 Property Leases Is most of the leasing work of commercial property lawyers redundant? Iain Macniven argues that it is time for them to find more fertile ground for their drafting skills Leases: the war is over? Many property lawyers spend a large part of their working day wasting their time and that of their clients. They achieve this by immersing themselves in the industry that has grown up over the years around commercial leasing. I am old enough to remember Alfie Phillips, of Alexander Stone & Co as it then was, recalling his earlier years in the 1950s when conveyancing, in the sense of buying and selling commercial property, was a very serious business (albeit probably easier than it is now), while the requirement as part of that process to agree a lease was a mere trivial sideshow: the lease was probably a page or two long and was agreed very quickly. Things changed, mainly from the 1980s onwards, with the introduction into Scotland of the full repairing and insuring lease. This was largely imported from England, and the signs are still there, in that there is little in a modern Scottish FRI lease which is not readily recognisable to an English practitioner. There will be a few fiddly Scottish bits, but not many. The industry was thus spawned, 46 / theJournal October 07 and clearly my firm and others played a significant part in that. The question now is whether the game is largely played out. In England and Wales, the new Lease Code is designed to achieve a significant degree of harmonisation in commercial leasing provisions, and there is significant buy-in at a high level to that concept. In particular, the parties are being asked to take a sensible and reasonable approach to certain key matters, and that general approach appears to be finding broad favour in the industry. There are a large number of law firms and clients out there who know what a properly balanced lease should look like The old shibboleth to the effect that reasonable tenant amendments could not be accepted as the institutional landlord would not accept them, if ever it were true, looks increasingly unsustainable these days, with landlord clients taking a more balanced approach to lease terms. Often, as a consequence, the role of the property lawyer seems to be to obstruct, rather than achieve, progress. Room for dispute? If one analyses the modern Scottish commercial lease, how much of it is really worth spending time negotiating? Consider the following: Acting reasonably Some landlord-oriented leases may omit these magic words in the first draft. If revised in, they are readily conceded, so what is the point? Given the courts’ apparent desire to read a test of reasonableness by implication into other provisions in legal documents, such as the construction of the phrase “as to which the purchaser shall be sole judge”, is this debate worth it? Compliance with statute Can the obligation not be expressed in two lines, rather than 10 pages? Alterations There are standard revisals to a standard alterations clause. We all know what they are. Alienation The norm is clear. Assignation of the whole should require reasonable consent; assignation of part should be prohibited; subletting of the whole should probably require reasonable consent; and there may be issues about partial subletting depending on the nature of the property. Granting rights of occupancy to group companies should go through on the nod. Rent review We have developed a standard set of assumptions and disregards which we all know. There may need only be a few tweaks, if that, to a typical rent review clause to fit the particular circumstances. There should be no debate about the level of interest payable on the balancing payment following settlement of the review. Use There will typically be a specified user, with reasonable consent required to changes. The only 46-48 Property07-10-1a 3/10/07 issue is the scope of that reasonable consent, e.g. within use classes only or beyond that. Repairs There is standard FRI wording, and there are standard exclusions in relation to damage by insured risks, subject to insurance shortfall being made up by the party at fault. Insurance The basic setup is well established. The landlord insures at the cost of the tenant; the landlord rebuilds; there is rent cesser and a termination provision; there is generic/specific endorsement of the tenants’ interest. Irritancy There is a standard clause. There is a standard revisal. Guarantee Again, there is recognised standard wording, and the only 1:01 pm Page 47 issue is to make sure that the obligations guaranteed are those of the named tenant only. Other standard clauses Is there really anything worth debating about clauses dealing with payment of rates, decoration, nuisance, title conditions etc? A mature market All of this suggests to me that property lawyers in Scotland should be devoting their energies to something other than leasing wars. I recognise that the concept of standard lease terms was promoted a number of years ago and found little favour, partly because of technical concerns around issues such as rei interitus. The market has matured since then, however, and there are a large number of law firms and clients out there who know what a properly balanced lease should look like. My argument is not necessarily for a standard lease form per se, but instead a recognition that the vast bulk of provisions in firms’ precedent leases can themselves be readily reduced to an agreed position: there is little to be gained for the client, therefore, in not enshrining that position in the precedent itself. Lawyers instructed in new leases should no longer look forward to digging down into an entrenched negotiation which will keep them occupied for weeks, while the landlord waits for his rent and the tenant waits for his keys. I accept that this rationale may work more readily with single occupancy leases. Multioccupancy leases of shopping centres, for instance, bring their own issues, although even there the general regime in relation to service charge and other distinctive features is becoming familiarly standardised these days. The RICS has, of course, being doing sterling work on the whole issue of a Service Charge Code. A Scottish version of that document has also now been launched. March of commoditisation We are even beginning to standardise service charge exclusions in relation to initial development costs etc in multioccupancy leases. Some work requires to be done on that yet, though, given the propensity of some of my brethren to seek to exclude from service charge matters which on no analysis could ever be comprehended within the service charge provisions in the first place. I have yet to see an exclusion in relation to the cost of the centre manager’s children’s school fees, but no doubt that will come. Property lawyers need to recognise that, with land registration, a marked shift in the attitude of clients, general consumer pressure, and the sharing of knowledge via modern technology, a large part of what they have historically done is becoming commoditised, and it deserves to be commoditised. Leasing lawyers need to give up their dependency on this drug and move on. Many property lawyers are technically excellent lawyers with commendable drafting skills. They can deploy these skills in lots of other areas, including projects work and general commercial contractual drafting – which needn’t be left as the province of their corporate colleagues. If property lawyers don’t take stock of this situation, they will become largely extinct as a breed. And they will deserve to become so. Iain Macniven is a partner in Maclay Murray & Spens LLP. He has specialised in commercial property work for over 25 years and is a member of the Property Standardisation Group. The views expressed in this article are personal ones, which do not necessarily reflect the views of colleagues in either MM&S or the PSG. Non-execs join Registers board Three new non-executive directors have joined the board of Registers of Scotland. Ian Moffett, a partner in Anderson Strathern and formerly with Dundas & Wilson; Sheila Terry, recently retired from the post of head of planning and transportation at Falkirk Council; and Stephen Dingle, formerly a partner with Ernst and Young LLP and an executive director with N M Rothschild and Sons Ltd, attended their first board meeting on 4 September following a day and a half of introductory meetings. Welcoming the new directors, appointed for a three year period, Keeper of the Registers Jim Meldrum said: “In making these appointments I believe we have brought in three people who will add real value to Above l-r: Bruce Beveridge (Deputy Keeper), Stephen Dingle, Jim Meldrum (Keeper), Sheila Terry, Sheenagh Adams (managing director) and Ian Moffett the board over the coming years. A wealth of experience in the financial sector, the law and local authorities can only add to the broad range of expertise of our existing board members. I am convinced that the new makeup of our board will provide Registers with excellent leadership and guidance through a period of major challenge and change. I look forward to working with them.” October 07 theJournal / 47 46-48 Property07-10-1a 3/10/07 1:01 pm Page 48 Property ARTL ARTL picks up speed Several dozen transactions have been successfully completed via automated registration, and the system is gathering momentum Since the first live application for registration of a dealing in the Land Register was successfully processed in ARTL at the end of July (Journal, August, 54), Registers of Scotland have commenced the rollout of the system for commercial use with a small number of firms and lending institutions. By September more than 50 applications, involving standard securities and discharges, had been successfully processed and the Agency expects that over 150 such applications will have been handled by the end of October. Although these applications are being processed by the automated system, each one is at present also being monitored by Agency staff to ensure that it is completed satisfactorily, and early indications are that the system is performing as planned. Once a sufficient number and variety of applications has been processed, we will undertake a detailed assessment of this first period of live, commercial use, in liaison with the participating firms and institutions and the Society prior to signing up more firms and institutions. This in turn will lead to the full rollout of the system across the country, on a county by county basis. So far the live operation of the system has provided both the Agency and the participating firms and institutions with valuable experience in ensuring that the participants’ IT systems meet the basic requirements of ARTL and are appropriately configured, and that their security protection allows for the necessary communication with the Agency’s systems. This should ensure that when the wider sign-up of firms takes place, these requirements will not cause problems in practice. To date more than 500 firms have received their ARTL licences. The actual sign-up to enable firms to use the system will require a member of the Agency’s staff to visit the firm, and preparations are now being made for this significant initiative. If your firm has not yet applied for a licence but anticipates wanting to use ARTL, it is recommended that you apply without delay. For the straightforward procedure involved, see the application pack on the Agency’s website, at http://www.ros.gov.uk/artl/ literature.html . We will be in touch with firms holding licences well before they are due to be signed onto the ARTL system, and will provide a report of our assessment of the early use of the system in a forthcoming edition of the Journal. We also anticipate updating the ARTL literature on our website over the coming weeks. In addition ARTL will feature as one of the main agenda items at a series of conveyancing conferences due to be staged jointly with the Society in six locations around Scotland during November. Bruce Beveridge, Deputy Keeper, Registers of Scotland Turnaround Times (as at 22 September 2007) Ministerial target Latest year-to-date turnaround time To achieve recording and registration turnaround times in 2007-2008: 48 / theJournal October 07 Averaging over the year as a whole no more than 20 working days for sasine writs 13.86 working days Averaging over the year as a whole no more than 30 working days for dealings with whole 25.08 working days 49 W Green ad 3/10/07 12:47 Page 49 50-52 Sidelines07-10-1a 3/10/07 1:37 pm Page 50 Sidelines Abby Solvitor Abby Solvitor on the reality of what holidays mean for the junior lawyer Come fly with me The dutiful note of work has been unceremoniously ignored by all, and of course you spot the post-it from seniority with the dreaded words “See me about this upon your return…” plonked on a file I have a suspicion that when the fantastically monikered Courtney Taylor-Taylor of glam pop stars The Dandy Warhols sang that “Every day should be a holiday”, he clearly had not given even a second’s thought to the sorry anarchic mess this would leave our law firms in. The holiday season is nearly over, and frankly most lawyers, especially of the junior ilk, come out of it frazzled, bothered and exhausted. This is not due to the effects of one too many margaritas on a heady night out in Costa del Brits-abroad, nor the aftermath of a family camping trip in a drenched, midge-ridden campsite in the Hebrides. Au contraire, this would be the three weeks you have spent carrying the can whilst every partner in Scotland exits the country into blinding continental sunshine, suitcase in hand and passport at the ready. The files they leave in your tremulous and unsuspecting hands are ironically piled as high and totter as precariously as the Leaning Tower of Pisa, where in all likelihood they are headed off to. You suddenly realise the closest you will get to a holiday is watching repeat episodes of Eldorado on BBC 3. The bosses’ summer of love is the winter of your discontent, mon ami. Here you are, contending with a multitude of angry clients, deals going unexpectedly awry resulting in not-so-hilarious consequences, thinking on your feet and suddenly elevated to seniority, whilst he dons a sombrero and hits Club Tropicana with George Michael and Andrew Ridgeley. On top of this, you will of course have to use all powers of selfcontrol not to lamp the idiot who will coo that all this is a “great learning experience”. Quite. If you are lucky enough to have booked a few days of idyll, you may not have banked for the hysteria and military planning which leaving the law firm entails. Cobwebbed files, which have hitherto been happily snoozing in your cabinet, suddenly reappear to haunt you. You will have to produce a detailed “Note of Work”, a magnum opus covering all eventualities and all manner of hypothetical scenarios like The ATeam gone into overdrive – what needs to be done, what to do if something happens which has never happened before, what not to do under any circumstances. You work like a demon until midnight for the run-up to your grand departure. Partners, on the other hand, The whoops! corner apparently favour a more minimalist approach and generally consider sufficient a monosyllabic “Right, am off, just deal with everything, ciao.” Whether you have booked Hollywood or Hazelhead Caravan Park, I’ll wager that the heartstopping “Will I have a job to come back to?” makes you wonder whether it’s all worth it. Then the aftermath. You arrive back to the office, straw donkey and toblerone in hand, to an inbox of such gargantuan proportions that your computer should rightfully have imploded and gone up in flames like something out of Blake’s 7. The dutiful Sheriff Kenneth Mitchell on the occasional drawbacks of the conference call-based pilot reparation court in Glasgow: “It’s important that the clerk transposes the telephone numbers correctly. Sheriff Scott has, on occasions, found himself speaking with the proprietor of a kebab shop in Byres Road.” 50-52 Sidelines07-10-1a 3/10/07 1:38 pm Page 51 Sidelines Letter from somewhere else Father figure It seems right that Thomas Jefferson’s house, Monticello, is on the top of a high hill. The drafter of the Declaration of Independence, and third President of the United States, was a man of such intellect and integrity as to deserve to live nearer to Heaven than the rest of us. To visit his home, preserved as it was in Jefferson’s time, is a rare privilege for those of us who think that the American Founding Fathers were the greatest lawyers and some of the finest human beings ever born. The night before, I stayed in nearby Charlottesville, where the University of Virginia, which Jefferson founded, is based. Making an early start for my visit, I parked at the foot of Jefferson’s Mountain and rode the little bus to the front door of Monticello. It was a real bonus to be shown round by Colonel Wayne Elliott, a retired military man with an infectious knowledge and enthusiasm for his subject. When the Colonel explained about Jefferson’s tremendous facility with the French language (he was ambassador to Paris for years), the US-standard pretty girl in our party piped up “Was Jefferson French then?” At the other end of the American intelligence scale, I was told later by another Monticello guide that Colonel Elliott possessed no fewer than four law degrees and had been consulted recently by the Pentagon on the use of torture by the US military. His report is not published, I believe. For media lawyers, Jefferson is a vitally important figure. He drafted the freedom of speech clause for the Virginian constitution when an elected representative there. He remained firmly committed to the necessity of unrestricted freedom of thought, religion and the dissemination of ideas and opinions all his life. The great debate on this took place in the 1760s and 1770s, involving some of the finest legal and philosophical minds ever to walk this earth. Sadly, this legal recognition of free speech as a of the fundamental right, and a prerequisite Jefferson is one ts for democratic government, is ignored four US Presiden nt today in many parts of the world. ou M on d cte pi de Scots judges too have a centuries-old e th e, or Rushm tradition of interfering with and ch hi w of e ur pt scul preventing the free exchange of ideas s ar took 14 ye and information. Not a cause for pride. The beautiful Italian-style house is the Letter from somewhere else… Alistair Bonnington pays tribute to Thomas Jefferson, whose spirit lives on in his home, Monticello note of work has been unceremoniously ignored by all, and of course you spot the post-it from seniority with the dreaded words “See me about this upon your return…” plonked on a file. The suntan drains away to be replaced by a distinct queasy pallor. The out-of-office, which was meant to pre-empt all such horrors, is really just a red rag to a bull to everyone who is not en vacances and who takes a bitter delight in emailing in abundance, marking them as urgent for extra effect. And so, the old season of mists and mellow fruitfulness is upon us once more and I for one am happy. The equilibrium is restored. The holidays used to be such a happy time, all Walls tricolour ice creams with the folks, and later backpacks and exchange trips to France. Now the whole fraught affair would make even the most sun-starved lawyers hang up their sandshoes and agree with the voraciously well-read Mr Dewar that travelling only narrows the mind. And leaves your work in a mess. However, without a doubt, there will be at least one blurred photo of you and your mates in the blinding sun of a foreign land propped up on your desk, which will make you realise, with our very own Franz Ferdinand, that it’s always better on holiday. And, until I land the “Letter from somewhere else” slot, I am already planning the next one. Over to you, Mr Bonnington. fyi Monticello, the home of Thomas Jefferson centre of a working estate – Jefferson like most Virginian gentlemen farmers grew tobacco and owned slaves to tend his crops. Although active in public life, he took a close interest in the running of the estate – as his handwritten farm books attest. A walk round this lovely bit of land is well worthwhile. You should finish up at Jefferson’s grave and read the memorial stone. Jefferson was dogged by tragedy in his personal life. His wife died in childbirth aged 34. When he fell in love with a second lady in France, he could not persuade her to leave her husband (who was homosexual; it was a marriage for form’s sake only). One of his precious daughters predeceased him. But he soldiered on through life, true to himself, his principles and his beloved country. Jefferson had great faith in the human spirit, perhaps based on the conduct of his fellow revolutionaries, who lived through “the time to try men’s souls” by selflessly assisting and encouraging each other in their common cause. As one of the signatories of the Declaration of Independence remarked, they could well have been signing their own death warrants. In his last years, Jefferson had a vigorous correspondence with John Adams, the Bostonian second President of the USA and his old fellow Congressional emissary to Holland (for vital loans to the US Treasury) and France. This fascinating exchange can be read today, as all the letters have been preserved – Jefferson invented a mechanical system whereby as he wrote his letter, another pen followed his hand to inscribe his writings on a second sheet. The photocopier salesman of 1795 would have been shown the door at Monticello! It is in these letters, which range over matters political, legal, religious and philosophical, that one finds one of Jefferson’s most remembered quotes, “I cannot live without books.” This from the man who donated his library to the American people and so founded what would become the Library of Congress. (Don’t miss it when in Washington – the building is stunning.) Jefferson and Adams died within a few hours of each other, 50 years to the day from the signing of the Declaration. Adams’s final words were “Jefferson lives”. For lawyers who love liberty and democracy, he still does. Washington, Jefferson, Roosevelt and Lincoln Abby Solvitor is the pen name of a practising solicitor October 07 theJournal / 51 50-52 Sidelines07-10-1a 3/10/07 1:38 pm Page 52 Sidelines Hearsay Read on if you dare… Louise Farquhar has some ideas for those who like to take Hallowe’en seriously Six of the best... Scary places The witching hour is upon us – this is the month of Hallowe’en. Disbelievers may scoff and scorn those who seek the ghosts and ghouls of our past, but even the most hardened sceptics can’t deny the spine-chilling creepiness of some of Scotland’s most haunted sites… just watch out! Here are my top six ideas: Greyfriars Kirkyard, Edinburgh One dark night in the depths of Greyfriars Kirkyard, the coffin of Sir George Mackenzie, persecutor of the Covenanters, was broken open by accident as a homeless person looked for somewhere to sleep. Since that fateful event occurred in 1999 the ghost of “Bluidy Mackenzie” has tormented visitors, leaving many with bleeding scratches, bruises and broken fingers. Experts have examined over 450 documented attacks and many consider the Mackenzie Poltergeist to be the best recorded paranormal phenomenon in the world. 0131 225 9044 www.blackhart.uk.com Glamis Castle, Angus The childhood home of the late Queen Mother is rumoured to have hundreds of ghosts drifting around the hallways. Many are pure green entities called “green ladies”, but the most famous banshee is the beautiful Janet Douglas, wife of the sixth Lord Glamis. She was accused of being a witch, tortured and then burned alive by followers of King James V. Now her spirit can be found kneeling and praying in the chapel before sitting in the back pew. 01307 840393 www.glamis-castle.co.uk Sandwood Bay, Kinlochbervie This desolate sandy beach, on the rugged Atlantic coast, has a rich history of very Jedburgh Castle Jail creepy episodes. Before the Cape Wrath lighthouse was built in 1828 there were many shipwrecks here, all of which lie buried under the sand along with the bodies that perished on those stormy nights. In particular, a bearded sailor, clad in sea boots, a sailor’s cap and a brass buttoned tunic has been seen by crofters, fishermen and walkers – he likes to rattle the windows of the old bothy when darkness falls, petrifying those sheltering inside… www.undiscoveredscotland.co.uk Mary King’s Close, Edinburgh This notoriously haunted spot lies below the City Chambers and was once home to several families who lived in the tightly packed tenement buildings. When the plague took a deathly grip on the inhabitants the close was sealed off from the rest of the city and the ill were abandoned and left to die. A child named Annie is the most famous ghostly resident and has scared the living daylights out of many a doubtful visitor. Take a candlelight tour of the close, if you dare! 08702 430160 www.realmarykingsclose.com A75, Dumfries and Galloway The stretch of A75 between Gretna and Annan is claimed to be the most haunted road in Scotland. For decades drivers have seen a man wearing a hessian sack on his head who mysteriously vanishes as they get closer. Further sightings include the chilling figure of an old man with no eyes who always leans against the same wall. This route is an ancient trail used by travellers in the days of bandits and other Mary King’s Close nasty characters. This might be the perfect spot for some novice ghostbusting – with the comfort, and safety, of your car. www.visitdumfriesandgalloway.co.uk (general guide to the area) Jedburgh Castle Jail, Jedburgh This former Victorian jail has been the subject of many reported paranormal occurrences; one of the most daunting apparitions is a lone piper who stands on the battlements. In 2005 a professional investigation team recorded extreme poltergeist activity at the jail as well as noting many strange and unexplained lights. The really brave can join a psychic medium on a walk around the building for a very menacing evening. 01236 615300 www.ghostevents.co.uk For further ideas see: Culzean Castle, Ayrshire 0844 493 2100 www.culzeanexperience.org Mercat Walking Tours 0131 225 5445 www.mercattours.com From the Journal archives 50 years ago The Journal for October 1957 was largely devoted to the visit to Scotland of the American Bar Association, including a day trip to Loch Lomond: “Somewhere near Balloch on the return journey an uninhibited wolf whistle emanated from the back of the 52 / theJournal October 07 bus followed by a female voice saying, ‘Behave yourself Elmer!’. This was due to the sight of a young lady in a bikini disporting herself in the waters of the loch. As Miss S. remarked to me, American lawyers when you get to know them are very much the same as those in Scotland”. 25 years ago From “The Sunday Times and Harman cases”, October 1982: “After the judgment of the European Court of Human Rights on corporal punishment in Scottish schools, the European Convention on Human Rights has been the subject of renewed interest... [We have] marked the end of the period when the Court moved cautiously, lest it forfeit the confidence of the states and thus endanger the future of the Convention.”