CASE STUDY Mobile technology Education e-Learning Mobilizing for student-directed learning Pervasive technology redefines education as Crescent Girls‘ School enjoys past success and eyes m-Learning 2.0 CHALLENGES •Prepare students for a technology-centric world. Information technology is pervasive in the workplace, at home, and in mobile situations. Without creative use of technology, students will be unprepared for the demands of the post-school world. •Empower students to be self-directed learners. Early models of technology-supported learning were focused on delivering content, but Crescent has empowered students to collaboratively develop content along with, and independently of, their teachers. SOLUTIONS “What Crescent has achieved in terms of innovation and technology in learning is absolutely outstanding and goes beyond the usual ICT integration.” Judge, Intel® Teach School Award 2011 • Evolve the role of teachers. Traditional teaching involves the top-down delivery of information from teacher to student, but the m-Learning 2.0 paradigm is all about student empowerment. To encourage this, teachers have become gatekeepers whose primary role is to direct students and ensure they‘re asking the right questions to learn and derive meaning from their work. • Foster collaboration. Despite the proven value of its convertible tablet PCs, Crescent recently began considering ways to improve device-based collaboration. Eleven purposebuilt ‘Heumi‘ devices, which let students collaborate on an interactive 46-inch screen, have been installed at the school to let students collaborate on digital projects. • Target 100% participation. Crescent‘s early mobility programs were seen by some parents as an imposition, but years of demonstrated success in transforming education have validated learning technologies, boosting participation rates and making technology ubiquitous within the school. • Transform learning. Ubiquitous use of learning technologies has transformed education at Crescent Girls‘ School – so much so that it received a Regional Intel® Teach School Award 2011. These awards are sponsored by Intel Corporation and UNESCO Bangkok to recognize the impact of ICT in transforming education. Crescent Girls‘ School, a 1400-student school located in the heart of Singapore, is used to being at the vanguard of learning technologies. For more than a decade, it has embraced technology-driven classroom learning, including the introduction in 2004 of a broad online education policy called ‘m-Learning‘ that was based on giving students access to convertible tablet PCs based on Intel® mobile technology. “One-to-one computing was a fairly new concept at the time,“ said Mrs Tan Chen Kee, Principal, Crescent Girls‘ School. “But we recognized that tried and tested approaches weren‘t effective in engaging a new generation of students. We saw technology as a key enabler in engaging them, and starting exploring how we could better leverage technology to bring about a more engaging instructional program.“ Ubiquitous use of learning technologies has transformed education at Crescent Girls’ School in Singapore – so much so that it received a regional Intel® Teach School Award 2011, sponsored by Intel Corporation and UNESCO Bangkok to recognize the impact of ICT in transforming education. “It does not make sense that so much of children’s lives involves technology, but when it comes to school, as soon as they arrive at the school gates we would tell them to stop using technology. We would rather get involved with what they are used to, so they can leverage it for meaningful and purposeful use in teaching and learning.“ Mrs Tan Chen Kee, Principal, Crescent Girls’ School A dramatic transformation in teaching and learning at Crescent has integrated online resources and learning into every aspect of its curriculum. This integration has been so successful that Crescent was identified by Bill Gates in 2007 as a global mentor school, and now mentors progressive schools in 12 countries through the Worldwide Microsoft Innovative Schools Programme. More recently, Crescent received a Regional Intel® Teach School Award 2011. This program, co-sponsored by Intel Corporation and UNESCO Bangkok, recognizes the impact of ICT in transforming education; Crescent beat out competitors from 10 other countries based on its excellence in technology integration, creativity and innovation. “What Crescent has achieved in terms of innovation and technology in learning is absolutely outstanding and goes beyond the usual ICT integration,“ one judge commented. “The school itself has evolved into one community of learning,“ said another. These comments reflect the tangible sense that ICT has helped transform a Crescent education into something truly unique. “Our learning seems to be much more than students who are not using these technologies,“ said student Nur Shahida Bte Salleh. “At normal schools that don‘t use PCs as much, they probably depend on their computer lab or their parents‘ computers back home. But because everyone has a PC here, we do things faster and we‘re more productive.“ Despite its success so far, the school isn‘t standing still. As technology has become enmeshed into the very fabric of society inside and out of school, Crescent has more recently turned its sights to setting the stage for what it is calling m-Learning 2.0 – a new learning paradigm in which teachers‘ traditional didactic roles are being augmented or replaced by students empowered to drive their own learning. Whereas m-Learning was designed to improve students‘ access to learning materials, m-Learning 2.0 is all about using technologies to immerse students 2 in a learning environment driven by collaboration that extends past the four walls of the school through support for a range of mobility technologies and Internet-based learning tools. Technology-driven learning Because they now get access to learning technologies from the beginning of their Secondary 1 year, students are quickly immersed in the online world and become adept at using a broad range of software from an early age. “Children are very savvy with technology, and they use it extensively outside of the classroom,” said Mrs Tan. “It does not make sense that so much of their lives involves technology, but when it comes to school, as soon as they arrive at the school gates we would tell them to stop using technology. We would rather get involved with what they are used to, so they can leverage it for meaningful and purposeful use in teaching and learning.” Although access to convertible tablet PCs during classes still offers initial excitement for students that suddenly get access to potentially-distracting online resources, the novelty quickly wears off as teachers keep students focused on the projects at hand. Crescent training programs teach students to use packages like Autodesk* Maya* for 3D animation and Adobe* Flash*, Dreamweaver* and Photoshop* for content creation. Students then use these applications for a broad range of projects and topics. Teachers, too, undergo extensive training to ensure they can guide students to make the most of the new m-Learning environment. Intel has worked closely with Crescent administration, especially in the early years of the m-Learning program, to ensure that appropriate technology training was in place. Over time, teachers have become eager users and vocal, self-motivated advocates of the technology. Much of this support comes through the use of online collaboration with other teachers who review and comment on each other’s lesson plans. Teacher resources and comments are shared in an online repository for collective learning. “It really changes how teachers interact, and it opens the space and allows more teachers to contribute to particular topics than ever before,” Tan explained. “Teachers are making contributions and offering feedback on others’ lesson designs, allowing for better participation and ownership. Because the teachers are comfortable with the technology, they have learned to recognize their needs around the purposeful use of technology in the classroom. Students are more engaged, and teachers are keener than ever.” Even as students continue to develop their skills using technology tools, however, ready access to the World Wide Web has changed the dynamics of the student-teacher relationship. Because students in today’s information-saturated world often know more than their teachers in certain areas of interest, teachers have had to take on more of a gatekeeper role than simply standing at the front of the classroom as an undisputed source of information. “Teachers are not the sole proprietors of knowledge,” said Crescent teacher Tan Yew Hock. “We need to acknowledge that students can know more than us in certain subject areas, and we need to capitalize on that. If a student is stronger in an area, we ask them to share their knowledge in discussion forums or blogs. In a way, our role is as facilitator – but, of course, we also need to find out whether what they have presented is correct.” Teachers have other roles in maintaining the technology environment. For example, Crescent has provided teachers with a classroom management system that lets teachers view and control the screens of the dozens of convertible tablet PCs in their classroom at any time. This approach eliminates the risk that students may be distracted or struggling with content material, and lets teachers easily check on project status or confirm that groups are collaborating as they should. It also helps teachers in their role as unofficial technology troubleshooter, which requires them to be proactive in building their own skills around using and supporting students on the learning devices. “It can be quite intimidating for any teacher to go in a classroom where all the kids have their own learning device,” Tan said. “The classroom management system helps us with that. But Secondary 1 teachers also need to know how to troubleshoot, because you are the first person in class to respond to students who don’t know how to use the device.” Empowering collaboration Although Crescent’s focus on one-to-one technology access has already delivered significant benefits for the school, m-Learning 2.0 will help them work together in new ways. For example, students conducting research for an assignment often find themselves sharing resources or working together on projects from home. Within the m-Learning 2.0 paradigm, this sort of collaboration should happen seamlessly whether the student is at school or at home, using the school-issued convertible tablet PC or their own mobile devices. Crescent has worked to provide students with new learning opportunities to ensure that they get much more than just traditional book learning. For example, a class called Project-Based Learning (PBL) charges students with analysing everyday environmental, social and other issues, then developing and presenting solutions in groups. Collaborative online technologies, like mobility and social media, help students keep in touch and co-ordinate their PBL and other projects. They can also use those technologies to communicate with teachers in and out of school, ensuring that learning is no longer just restricted to the classroom. “Sharing is a very powerful approach to learning,” said Tan. “Because they have different learning styles and they share using different tools, they realize that different people have different views – so that helps them learn better.” “There’s so much happening every minute all around the world, so how are we doing the students justice by only providing them a traditional classroom kind of teaching and telling them what’s in a book that was written years ago? Kids today deserve more than that.” SOLUTION SUMMARY: M-LEARNING AT CRESCENT •Convertible tablet PCs based on Intel® technology •Professional development for teachers •Ubiquitous wireless Internet access to school portal and other resources “It‘s not just about pushing down information to students; they‘re no longer satisfied that way. Teachers face a challenge around how they put content together, how to engage students, and how to make them construct their own knowledge. We‘re extending the learning process and empowering them to create, based on what they‘ve learned.“ •Buy-in from parents, students, teachers and administrators •m-Learning has driven a collaborative, technology-enabled approach to learning Eileen Tan, Mathematics Teacher, Crescent Girls’ School 3 In keeping with that belief, Crescent has developed new resources that will further enhance the learning experience for students. For example, a collaboration between Crescent and local software developers HeuLab and Amdon recently resulted in the introduction of ‘Heumi’ devices within the school’s computer labs. Each Heumi is shaped like a coffee table, with a 46-inch touchscreen on its face. Because it provides a large interactive surface, Heumi has become a centre of gravity for students who can work together on the device at the same time. “Many people can use it in one go, so we can throw our ideas in at the same time,” says student Heng Su Ping. “It saves time, and we don’t need to transfer our files here and there. We can contribute ideas while we write them down.” Self-directed learners By both encouraging and facilitating collaboration between students, Crescent has introduced long-term changes to its learning philosophy. Rather than just throwing a lot of information at students, teachers must now package content in ways that are digestible – and encourage students to continue investigations on their own. For example, students in a home economics class use the convertible tablet PCs to develop products and share them in a class presentation, while students in a cooking class might be set loose to create recipes and discuss their nutrition. In their assessment, students would typically be instructed to develop a proposal about how they want to shape and present the assignment: for example, students might want to develop how-to videos for their peers and teachers. “It’s not about using the tool no matter what the students are doing,” said Tan Yew Hock, another Crescent teacher. “It’s about how teachers can make use of reallife situations, scenarios, or products in the classroom, to make learning more authentic and interesting.” Other online resources support a feedback loop that lets students improve their work and collaboration on their own initiative. For example, the ACE Learning mathematics portal offers guidance and how-to videos that help students learn math topics. And many English students upload their assignments to an application that uses well-established algorithms to measure the Pearson reading level of the text; they can then revise the assignment and re-check it until they are satisfied before submitting it. While the omnipresent convertible tablet PCs have given students a new level of empowerment, teachers still need to give students the research and analysis skills to evaluate and filter that information. The school’s investment in m-Learning practice and supporting technologies will enable them to continue to do so for the long term. “There is so much information out there,” said Tan, “that students are really just speed-reading sometimes. If they’re scanning through information, we have to ask whether they’re missing the big picture. The new generation has a shorter attention span and tend to multitask – so we have to consider how we can help them manage and prioritize the information that will shape their learning into the future.” Teachers still have a role to play in this process, although it has changed as students become more empowered. Should a classroom enquiry lead to an area where the teacher doesn’t have a clear answer to the problem presented, for example, students work with each other to collate and evaluate possible responses, then arrive at a consensus answer. Contact your Intel representative to work on a program for your country. See our video at www.intel.com/worldahead This document and the information given are for the convenience of Intel’s customer base. 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