GEORGE G. HARRIS 3019 Bannock Lane Greensboro, NC 27410 (336) 202-9049 (mobile) georgegardnerharris@gmail.com SUMMARY OF QUALIFICATIONS Higher Education Administration - 13 years Enrollment Services Operations - 16 years Registration and Records – 10 years Computing Systems Management - 23 years Operations/Customer Service Management- 23 years WORK EXPERIENCE Substitute Teacher Guilford County Schools, Greensboro, NC 2/2012 – Present Serve as a substitute teacher for various schools in the Guilford County School System. Dean of Enrollment Services Johnson C. Smith University, Charlotte, NC 12/2009 – 11/30/10 (Division Restructured) Served as one of three chief officers within the Enrollment Services and Student Success Division. Provided direct oversight for the Office of Admissions and administrative leadership for the Offices of the Registrar, Financial Aid and the Parent/Student Liaison staff. Implemented visionary, entrepreneurial and strategic plan to foster innovative results for the division; provided training for recruitment staff and enrollment programming for the University; provided weekly statistical reports and operational updates for the Vice President of Enrollment Services and Success and the President. Led the following committees: Online Learning, Nobel Touchstar Dialer / Call Center (Automated Dialing System), Satisfactory Academic Progress (SAP), Re-admit/Transfer Process, E-Registration, Smith Experience (Off Campus Recruitment /”Road Show”), University Catalog, and served as Assistant Chair for the Enrollment Process Committee and Gold Scholars Program. College Registrar (Dean of Advising/ Registrar 8/2008 – 10/2009) Bennett College for Women, Greensboro, NC 10/2004 – 11/2009 Managed the student records system, Office of the Registrar personnel and the Academic Advising Center; provided leadership for registration, degree auditing/graduation clearance, academic advising and test assessment processes/activities for the College; facilitated faculty academic advising training; managed Advising Center and Office of the Registrar departmental budgets; developed policies and procedures for the Academic Advising Center and Office of the Registrar; generated and distributed academic/administrative statistical reports; performed data analysis of statistical reports for the Vice President for Academic Affairs, Academic Council and senior staff; produced quarterly/annual budget and management reports; prepared operational plans for the College; served as a member of the President’s Leadership Council, Academic Council, Enrollment Management Team, Retention, Orientation and Curriculum Committees; served as chairperson for the Online Teaching, Retention, Catalog and Registration Committees (registration committee consists of: Business Office, Financial Aid Office, Residence Life, Health Center, CTLT/Special Support Services and Admissions Office). Associate Director for Student Academic Services University of North Carolina at Greensboro 5/1999 – 10/2004 Managed the Advising and Retention Offices; managed departmental budget, payroll, purchasing process, accounts payable, information services, degree audit processing and technical support (staff size of 18 permanent and temporary employees, lecturers, and graduate/student assistants with a total operating budget of over $680,000); served as office liaison to the University SCT Banner System / Campus Pipeline Team (student information and email systems), Academic Appeals Committee (Chair), Enrollment Services Associate Director Group (Chair), member of the Multicultural Education & Training Program, Instructor for University Studies (UNS101) and Strategies for Academic Success (SAS100) courses. College Registrar / Director of Academic Data Bennett College for Women, Greensboro, NC 8/1997 – 5/1999 Managed student records system and office personnel; provide leadership for the registration process for the College’s academic/administrative statistical reports; performed data analysis of statistical reports for the Vice President for Academic Affairs, Academic Council and Administrative Cabinet; managed departmental budget; produced quarterly/annual budget and management reports; developed policies and procedures for the Office of the Registrar; served on the Academic Council (decision making body for policy/procedure implementation) and , chaired the Technology/Conversion Team . Page 2 resume – George G. Harris Data Systems Coordinator (Office of the Registrar) North Carolina A&T State University, Greensboro, NC 8/1994 – 8/1997 Supervised data entry and reporting personnel; coordinated graduation clearance; assisted students, parents and staff with academic policy and procedure interpretation; served as liaison to the University’s Computer Center, project leader for office updates, conversions and new applications; served as project leader for the registration process enhancements, Registrar’s Office Aggie News Network Reporter – liaison to the Public Relations Office; created documentation, training material advertisements for new systems; trained faculty and staff on new and existing applications; provided technical support for the Student Information System (SCT-SIS / SIS Plus), managed “On Course” (Academic Advising System). Client Support Manager (Data Processing Center) Central Service Corporation, Greensboro, NC 6/1987 – 8/1994 Managed all customer service functions and personnel; served as technical support manager for check processing unit, created and revised system manuals/documentation; provided internal training classes on financial reporting systems; marketed and advised clients on company services and products; served as a liaison to the Programming and Computing Departments and report writer. OTHER WORK EXPERIENCE Senior Pastor / Founder, Greater Faith Baptist Church, Greensboro, NC 27405 2/2015 - Present Pastor, New Calvary Missionary Baptist Church, Greensboro, NC 27410 2/2012 – 1/2015 Senior Pastor, New Red Mountain Baptist Church, Rougemont, NC 2/2005 – 11/2008 United States Marine Corps Reserves, Raleigh, NC 6/82 – 6/88; Veteran – Received an Honorable Discharge 6/1988 ACCOMPLISHMENTS United Cornerstone University – Appointed Board of Trustee Member Former President for the Western Guilford High School Parent-Teacher-Student-Organization Western Guilford High School - The Bondurant-King Community Spirit Award Recipient Noel-Levitz Retention Excellence Award (Best Practice) Keynote Speaker, “In the Spirit” American Association for Higher Education (Black Caucus) Keynote speaker, Youth Leadership Academy (Joblink) at High Point University Recipient of “40 Leaders under 40 Award – sponsored by Greensboro Jaycees Omega Psi Phi, Inc. recipient of “Outstanding Service Award” and “Scholarship Award” Experiential Learning Facilitator Training – UNCG Team Quest Team Building & High Ropes One of four nominees for NCA&T State University Employee of the Year “Harness of the Power of OnCourse” presenter at National Systems Conference (C-SISU) PROFESSIONAL ORGANIZATION AFFILIATIONS American Association of Collegiate Registrars & Administrative Officers (AACRAO) Carolina Association of Collegiate Registrars & Administrative Officers (CACRAO) Former Member - Greater Greensboro Consortium Organization Past Board Member of United Way of Greensboro “Prepare Children to Succeed” Former 1st Vice President-Executive Board Member/African American Atelier, Inc. Past Board Member - Greensboro Warriors (Youth AAU Basketball Team) EDUCATION Master of Science Candidate Instructional Technology North Carolina Agricultural &Technical State University Master of Divinity Jacksonville Theological Seminary Bachelor of Science – Business Management Shaw University