EFFECTIVE DATE 5-2008 THE GAYLORD INSTALLATION, OPERATION & MAINTENANCE MANUAL for “XG” SERIES HOODS GAYLORD INDUSTRIES 10900 S.W. AVERY STREET • TUALATIN, OREGON 97062 U.S.A. 1-800-547-9696 • 503-691-2010 • FAX: 503-692-6048 • email: info@gaylordusa.com GAYLORD INDUSTRIES “Undisputed World Leader in Engineered Systems for Commercial Kitchens”tm World Headquarters: 10900 S.W. Avery Street • Tualatin, Oregon 97062 U.S.A. To Our Customers. . . Congratulations on your recent purchase of a Gaylord kitchen exhaust hood system. We are proud to be able to provide you with a quality product that incorporates the latest engineering concepts and is a result of over 50 years of experience in the foodservice kitchen exhaust industry. If you have other Gaylord equipment, such as a Gaylord Utility Distribution System, Quencher Fire Protection System, or Roof Top Air Handling Equipment, etc., please refer to the corresponding supplementary equipment manuals. If you have further questions, please call us toll free at 1-800-547-9696. We are more than happy to help. Sincerely, Gaylord Industries Street Address: 10900 S.W. Avery Street, Tualatin, Oregon 97062-8549 U.S.A. PHONE: 503-691-2010 • 800-547-9696 • FAX: 503-692-6048 • email: gaylord@gaylordusa.com • www.gaylordusa.com COMMERCIAL KITCHEN EXHAUST SYSTEMS • FIRE PROTECTION • UTILITY DISTRIBUTION • POLLUTION CONTROL TABLE OF CONTENTS OPERATION............................................................................................................. 1 STANDARD MODELS.............................................................................................. 2 MAINTENANCE AND CLEANING INSTRUCTIONS................................................ 3 TROUBLESHOOTING.............................................................................................. 4 MEASURING AIRFLOW.......................................................................................... 6 PARTS LIST............................................................................................................. 7 INSTALLATION REQUIREMENTS........................................................................... 8 HOOD START-UP INSPECTION REPORT.............................................................. 9 WARRANTY ALL RIGHTS RESERVED. NO PART OF THIS BOOK MAY BE REPRODUCED, STORED IN A RETRIEVAL SYSTEM, OR TRANSMITTED IN ANY FORM BY AN ELECTRIC, MECHANICAL, PHOTOCOPYING, RECORDING MEANS OR OTHERWISE WITHOUT PRIOR WRITTEN PERMISSION OF GAYLORD INDUSTRIES COPYRIGHT 2008. © Copyright 2008, Gaylord Industries The manufacturer reserves the right to modify the materials and specifications resulting from a continuing program of product improvement or the availability of new materials. additional copies $7.00 OPERATION FAN OPERATION To operate the exhaust fan turn on the fan switch that is typically mounted on a wall near the hood. The “XG” hood may be equipped with a fan, auto start controller, and/or light switch mounted on the face of the hood. GREASE EXTRACTION (XG EXTRACTORS) The Gaylord Industries Patent Pending XG Extractor Cartridge is designed to deliver the absolute optimum in collection efficiency at the lowest possible pressure drop. The units are ETL listed to UL 1046 standard, and are also recognized as part of an XG Ventilator. They are constructed of corrosion resistant stainless steel and feature a GX style handle for easy removal from the ventilator to which they are mounted. Another great feature of the XG filter is that it can be opened up and turned back on itself for easy and efficient dishwasher cleaning. The opening of the filter is accomplished by a top mounted, dual hinge and a set of snap buttons at the bottom to secure the filter in position. The benefit to such a design ensures that restaurant employee’s will always have access to the inside of the extractors for easy cleaning, and will not mistakenly install the units in the opened, or disassemble position. CLEANING At the end of the cooking day, or at periodic intervals, cartridges are removed and washed either in a dishwasher or soaked in a deep well sink, scrubbed and rinsed. FIRE PROTECTION NFPA #96 requires the use of surface, duct and plenum tection on all hoods. pro- These systems are designed to detect and extinguish fires on the cooking surface, within the plenum and at the duct collar. Refer to the fire extinguishing system owner’s manual for operation and maintenance instructions of these systems. The “XG-GFBD” hood is equipped with an exhaust duct fire damper. In the event of a fire, should the thermostat reach its activation point of 325° F, the damper would close preventing the flames from entering the ductwork and spreading to other parts of the building. The fire is contained in the kitchen area where it can be properly fought. The hood may be supplied without a fire damper which is designated by the suffix “ND” in the model number or with a Balancing Only damper denoted with a “GBD” in the model number. Refer to the nameplate on the hood for the exact model number. (See Figure 7, page 5). 1 STANDARD MODELS MODEL “XG-BDL” APPLICATION - Wall mounted canopy style. MODEL “XG-BDL-DS-CL” MODEL “XG-BDL-BB” APPLICATION - Used for cafeteria lines or any other single line island arrangement. APPLICATION - Used for typical island style back to back cooking arrangement. FIGURE 2 Standard Ventilator Models Explanation of Prefixes and Suffixes 1. Series (XG) XG....................... Non water-wash ventilator with “XG” Super High Efficiency Extractors XG-UV................. Non water-wash ventilator with “XG” Super High Efficiency Extractors with ultraviolet lamps 2. Damper Type GBD ................... GFBD................. ND...................... 3. Style BDL ................... BDL-CL .............. BDL-DS-CL ....... BDL-BBC-CL...... BDL-BB ............. Gaylord Balancing Damper (Standard) Gaylord Fire Balancing Damper. Has a thermostatically activated (electric) Fire/Balancing damper located at the duct collar. Can be used in the horizontal position. No Damper Wall canopy style Island style for single line of cooking equipment using one extraction chamber (Light-Medium Duty) Island style for single line of cooking equipment using one extraction chamber (Light-Heavy Duty) – w/ ONE Heavy Duty piece of Cooking Equip./Section (max) Island style for single line of cooking equipment using two extraction chambers with one common exhaust duct (Light-Extra Heavy Duty) or Multiple pieces of Heavy Duty Cooking Equip. Island style for back-to-back cooking equipment using two extraction chambers. Has two separate exhaust ducts 2 MAINTENANCE AND CLEANING INSTRUCTIONS At the end of each cooking day, the exposed interior surfaces of the hood should be wiped down and the grease cup emptied. During the course of operation, grease particles are gradually collecting inside the cartridge extractors. Daily, or at periodic intervals, depending on the type of cooking, the cartridge extractors must be removed and cleaned. To clean, proceed as follows: 1. Remove filters. CAUTION: Care should be taken when removing filters, especially over fryers. It is recommended that the cooking equipment be cooled down and the fryers be covered prior to removing filters. To remove, lift up slightly on filters and pull out at the bottom, then straight down. 2. Filters may be cleaned either by using a dishwasher or by soaking in deep well sink using hot water with a degreasing detergent, scrubbed and rinsed. Prior to cleaning, open the XG extractor to gain access to the filters interior. Formula G-510 is highly recommended for this application. For information contact: figure 4 NOTE: NEVER OPERATE THE HOOD IF THE FILTERS ARE NOT IN PLACE. 20/10 Products P.O. Box 7609 Salem, Oregon 97303 Phone: 800-286-2010 Fax: 503-363-4296 email: twentyten@juno.com 3. With extractors removed, wipe and clean the back wall and top of the plenum area and the grease gutter with hot detergent water. NOTE: If steam or hot water pressure wash is used for periodic cleaning of the interior, remove the grease drawer and connect a hose to the gutter drain and lead it to a floor sink or large bucket to drain off water. 4. Replace extractors. Be sure to replace extractors with baffles running vertical as shown in Fig. 5. IMPORTANT NOTE: In the event of a fire the thermostat must be replaced. (Applicable to GFBD models only.) FIGURE 5 INSPECTION AND CLEANING REQUIREMENTS NOTE: EXTRACTORS MUST BE INSTALLED WITH BAFFLES RUNNING VERTICAL AS SHOWN. The 1998 edition of NFPA-96 (Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations) require that hoods, ducts and exhaust fans be inspected by a properly trained, qualified and certified company or person(s) in accordance with the following table. CAUTION: Care should be taken when removing extractors, especially over fryers. It is recommended that the cooking equipment be cooled down and the fryers be covered prior to removing filters. Upon inspection, if found to be contaminated with deposits from greaseladen vapors, the entire exhaust system shall be cleaned by a properly trained, qualified, and certified company or person(s) acceptable to the authority having jurisdiction in accordance. When a vent cleaning service is used, a certificate showing date of inspection or cleaning shall be maintained on the premises. After cleaning is completed, the vent cleaning contractor shall place or display within the kitchen area a label indicating the date cleaned and the name of the servicing company. It shall also indicate areas not cleaned. EXHAUST SYSTEM INSPECTION SCHEDULE Systems serving solid fuel cooking operations Monthly systems serving high-volume cooking operations such as 24-hour cooking, charbroiling or wok cooking Quarterly systems serving moderate-volume cooking operations semi-annually systems serving low-volume cooking operations, such as churches, day camps, seasonal businesses, or senior centers annually Factor y trained ser vice agencies are cer tified by Gaylord Industries to perform these inspections. For the name and phone number of your nearest agent, call 1-800-547-9696 or send an e-mail to info@gaylordusa.com. FIGURE 6 3 NOTE: FILTERS SHOULD BE OPENED PRIOR TO CLEANING. TROUBLE-SHOOTING SYMPTOM SMOKE LOSS 1. Smoke Loss- Hood is not exhausting properly. POSSIBLE PROBLEM CORRECTIVE ACTION A. Low Airflow - Static pressure at the hoods 1. Broken or slipping belt on the exhaust fan. static tap should be in accordance with charts pg. 6 & 7 2. Proper rotation of the exhaust fan wheel. 3. P r o p e r s i z e o f e x h a u s t f a n ( f a n m u s t deliver nameplate rating). 4. Ductwork inspection panel left open. 5. Exhaust duct fire damper not open or in proper position. B. T h e h o o d m u s t h a v e i t s o w n e x h a u s t s y s t e m a n d n o o t h e r ex h a u s t , s u c h a s dishwasher hoods, should be tied into it. 1. Inspect duct system and verify that there are no other non hood systems tied in. If so they must be removed. C. Improperly placed make-up air diffusers. 1. Make-up air directed at the hood will likely create cross drafts disrupting the air flow into the hood. Adjust the louvers to direct the make-up air away from the hood. 2. Make-up air should be delivered through registers at ceiling height, and distributed throughout the kitchen area. 3. M a ke - u p a i r r e g i s t e r s l o c a t e d n e a r t h e hood, the louvers should be adjusted to direct the air away from the hood. D i r e c t i n g o r fo r c i n g m a k e - u p a i r a t t h e hood typically creates cross drafts resulting in smoke loss. D. Inadequate make-up air. 1. M a k e - u p a i r m u s t b e s u p p l i e d f o r replacement of air exhausted through all kitchen exhaust systems. A general "rule of thumb" is that 55% to 60% of the replacement air should be fresh, conditioned, (heated or cooled) air brought into t he kitchen area, with the remaining 40% to 45% allowed to flow into the kitchen from adjacent areas. E. Exhaust fan discharge. 1. T h e r e s h o u l d b e n o s c r e e n o v e r t h e d i s c h a r g e . I f o n e i s fo u n d , i t s h o u l d b e removed. 2. The direction of discharge should not be into the prevailing winds nor downward onto the roof. A ver tical discharge is highly recommended. GREASE EXTRACTION 1. Poor Grease Extraction. A Hoods with too much air being pulled 1. To see if you are pulling the proper amount through them can have grease pull through. of air through the system. See pg. 6 & 7. 2 Noise. B Hoods pulling too much air through the extractor can cause excessive noise. 4 2 Adjust motor / fan speed down to eliminate excessive noise. After doing so, verify the hood is properly capturing all smoke. TROUBLE-SHOOTING SYMPTOM EXHAUST FAN 1. If when the fan switch is turned on to the ex h a u s t p o s t i o n b u t t h e ex h a u s t fa n does not come on. 2. If when the fan switch is turned on to the exhaust position, air is not being pulled through the hood but you can hear the fan running. POSSIBLE PROBLEM CORRECTIVE ACTION A. O ve r l o a d p r o t e c t o r o n t h e m a g n e t i c star ter tripped. 1. P u s h t h e " R e s e t " b u t t o n o n t h e m a g n e t i c s t a r t e r a n d t u r n t h e fa n switch to the "On" position. B. If an HOA (Hand Off/Automatic) type m a g n e t i c s t a r t e r sw i t c h i s u s e d , t h e selector switch may have been moved from the automatic position. Check switch and turn selector to the automatic position. C. Exhaust fan circuit breaker tripped. Re-set circuit breaker. D. If the system is equipped with a fused disconnect switch for the exhaust fan, a fuse or fuses may have blown out. Check continuity of fuses and replace if necessar y. E. Fan on/off switch has not been wired properly. R e fe r t o w i r i n g d i a gra m i n t h i s manual and re-wire. A. Fire damper at exhaust duct collar, if equipped, has closed. 1. Open necessar y access panels to d u c t c o l l a r, i n s p e c t a n d t a ke corrective action. 2. Verify damper motor proper operation and that it is getting its requirement of power. TOTAL EXHAUST CFM HERE FIGURE 7 ETL Listed Nameplate The total minimum required exhaust volume can be found stamped on the ETL nameplate located on each hood section. Minimum listed values do not always correspond to the design requirements for each hood section. 3130583-421 5 MEASURING AIRFLOW Measuring Airflow The XG hood has been designed to give you an approximate airflow per linear foot of hood based on the static pressure measured at a particular location on you XG hood section. The method will require the balancer to have a manometer, (Dwyer 475-00 FM recommended), which he/she will use to get a static pressure measurement for every hood section. The static tap, as seen in fig. 8, will be located behind a small 4 to 6 screw access cover, located directly above your filters. BDL Hood SP Tap CFM/LF 0.07 0.10 0.15 0.19 0.23 0.28 0.30 0.36 0.43 0.55 0.63 100 120 150 170 190 210 220 240 265 300 320 0.75 350 DS-CL Hood SP Tap CFM/LF 0.10 200 0.12 240 0.15 280 0.17 300 0.21 340 0.25 380 0.34 440 0.37 460 * Values need to be multiplied by the hood sections overall length to get the total CFM. Fig. 9, Airflow vs. Static Tap Chart Figure 8 Instructions: 1. Turn on the exhaust fan to the hood section you intend to measure the exhaust airflow. 2. Remove access cover as seen in fig. 8. 3. Locate the static tap, and remove the sealing boot. 4. Zero you Dwyer 475-00 Digital Manometer. 5. Take the 1/8” vinyl tube attached to your Dwyer 475-00 Digital Manometer and attach it to the static tap. 6. Record the value indicated on your meter. 7. Compare your recorded values to Fig. 9, Airflow vs. Static Tap Chart to determine your rate of flow for the hood per unit length of the hood. Total flow will be the CFM/LF obtained from Fig. 9 multiplied by the length of the ventilator section. 6 8. Design values will be noted on the listing label attached to the inside of the ventilator, or sticker attached to the inside of the access cover. Balancing Hood system flow rates are to be adjusted to obtain the correct pressures noted above. Flow adjustment for the XG ventilator is to be done by either manipulation of the Gaylord Industries GBD, or GFBD balancing dampers, or by fan pulley adjustment. Reference your GBD/GFBD technical manual for more details Consult the Gaylord Industries factory for Listed, and recommended airflow rates over particular equipment line up, as well as best practice system balancing, and equipment place. PARTS LIST GAYLORD PART NO DESCRIPTION 75963 XG Extractor 75964 XG-DS Extractor 10307 GX Handle 19350 Static Pressure Tap 18400 Extractor Removal Tool (For 250 - 400 CFM/Lin. Ft. Extractors) 10119 Light Globe - Frosted Kason INCANDESCENT LIGHT LENS & FRAME 13211 12” x 12” Recessed Light Lens & Retainer FLUORESCENT LIGHT LENS & FRAME 13210 10111 10112 2 Ft. Recessed Light Lens & Retainer 3 Ft. Recessed Light Lens & Retainer 4 Ft. Recessed Light Lens & Retainer 18314 C-150 Start/Stop Switch Control 19872 EXHAUST DUCT THERMOSTATS 6” NC 325° F 19176 Damper Control Motor (24 volt) For GFBD Model Dampers 7 ILLUSTRATION INSTALLATION REQUIREMENTS reCOMMeNDeD MINIMUM MOUtING DevICes seCtION LeNGtH HaNGING rODs BraCKet BOLtS Less tHaN 7" - 0" 2 2 7" - 0" aND Greater 3 3 ELECTRICAL 1. If hoods are equipped with light fixtures, provide a separate 120 volt or 220 volt lighting circuit to light J-box on the hood. Hood may be equipped with built-in light switch. 2. If hood is provided with a built-in fan switch provide a separate 120 volt or 220 volt circuit to the fan switch J-box mounted on top of the hood. Fan switch is rated for 20 amps, 277 volts, 1 h.p. at 120 volts, 2 h.p. at 220 volts, 16 amps max. INSTALLATION 2. Hood to be installed in accordance with NFPA-96 Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations and all other local applicable codes. Contractors must review applicable codes with code authorities before approving drawings for fabrication. Special attention must be given to code regulations relative to clearances from surrounding combustible constructions (walls, ceilings, etc.). 3. If the hood is manufactured in multiple sections and include light fixtures, the electrical contractor is responsible for inter-wiring the lights between hood sections. 4. Exhaust duct must be continuously welded to the hood duct collar. All ductwork beyond the hood duct take-off collar must be installed, in accordance with applicable codes. Exhaust ducts must be grease and water tight with continuous external welds. ELECTRICAL SERVICE BY OTHERS H N LIGHT SWITCH LIGHT FIXTURES 5. All hoods are equipped with continuous hanging flanges. Hanging rods to be supplied by hood installer. Hanging weight of the hood(s) is noted on the submittal drawing. 6. Hoods are manufactured in strict accordance with Gaylord specifications and the Gaylord UL Procedure Manual. 7. Hoods are constructed of 18 Ga. stainless steel, Type 304, No. 4 finish unless otherwise noted on drawings. AIR FLOW RATES 8. The exhaust air flow rates (and supply if part of the hood) must be set at the rate stamped on the hood nameplate. The exhaust volumes (and supply when provided) were established under controlled laboratory conditions and greater exhaust and/or lesser supply may be required for complete vapor and smoke removal in specific situations. FIRE EXTINGUISHING SYSTEM INTERCONNECTING WIRING BETWEEN HOOD SECTIONS BY ELECTRICAL CONTRACTOR HOOD WIRING ELECTRICAL SERVICE BY OTHERS H N 9. Fire extinguishing system furnished and installed by contractor must be in accordance with the terms of it’s listing and the applicable NFPA codes. 10.Caution: Fire extinguishing system piping installed on the hood at job site should be coordinated with the Gaylord Manufacturer to ensure piping does not interfere with hood’s operation/performance. Improper installation may void UL Listings of the hood. 11. IMPORTANT NOTE: NFPA-96 requires that all gas cooking equipment and electric cooking equipment, that is protected by surface fire protection, must automatically shut off upon activation of the fire extinguishing system. 12. IMPORTANT NOTE: Most building departments require separate hood and fire protection permits prior to installation. The hood permit is typically obtained through the plan review department and the fire protection permit from the fire prevention bureau. It is the responsibility of the installing contractor to check with local building departments for their requirements and to obtain necessary permits. 8 FAN SWITCH 120 VOLT HOLDING COIL IN MAGNETIC starTER SWITCH TYPICAL FAN SWITCH WIRING 10 _ _______________________ ________________________ Zip Address______________________________________________________ ____________________________________________________________ City/State City / State Zip * GBD - Manual set Balancing Damper ** GFBD - Electric Balancing / Fire Damper *** ND - No Damper Form No. XGSUR 0508 ITEM NO. HOOD SERIAL NO. STATIC PRESSURE PLENUM CFM / LF Turn on exhaust fan and record inlet velocities in accordance with the instructions in the “XG” Series Installation, Operation and Maintanence manual. XG-ND-BDL-DS-CL AIR VOLUME READINGS XG-GBD-BDL (GBD*) XG-GFBD-BDL (GFBD**) XG-ND-BDL (ND***) XG-GBD-BDL-DS-CL XG-GFBD-BDL-DS-CL HOOD SERIES _ _____________________________________________________________ 1. Kitchen make-up air supply is turned on______Yes______No 2. Type of make-up air Ceiling Registers Built into Hood Ceiling Linear Diffusers Other 3. If ceiling register or linear diffusers, note approximate distance from face of hood MAKE-UP AIR Facility Contact Name___________________________________________ Phone #______________________ _________________________ Job Name_ ___________________________________________________ Gaylord Distributor (UDS) Distribution: WHITE-Gaylord Industries YELLOW-Customer PINK-Dealer GOLDENROD-Sales Rep GAYLORD INDUSTRIES • 10900 S.W. Avery Street • Tualatin, OR 97062 USA PHONE:1-503-691-2010 • FAX: 1-503-692-6048 • email:info@gaylordusa.com ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ Comments _ ____________________________________________________________________________ Signature_________________________________________________ Date ________________________ Inspection Witnessed By (Print Name)_________________________________________________________ Personnel provided with ventilator technical manual________Yes________No The Gaylord “Quencher” Fire Protection System Wet Chemical Fire Protection System Gaylord Clearair Pollution Control Unit (RSPC) Gaylord Auto Start Controller INSTALLATION INCLUDES THE FOLLOWING: B. The exhaust fan shut off ___Yes ___No 1. Remove one or more filters or cartridge extractors so the damper is visible. Turn on the exhaust fan. A. The damper should move to the fully opened position in approx. 1 minute 15 seconds. _____Yes ___No B. The exhaust fan came on ___Yes ___No 2. Turn off the exhaust fan. A. The damper should move to the fully closed position in approx. 15 seconds_____Yes_____No ELECTRIC DAMPER TEST (If equipped): CSA Contacted ________________________________________________________________________ File Number_________________________________________________Date _________________ Representative Company Name______________________________________________________ Gaylord Representative_____________________________________________________________ For Model “XG” Series Hoods HOOD START-UP INSPECTION REPORT LIMITED WARRANTY LIMITED WARRANTY For “XG” Series Ventilators May 2008 The Gaylord “XG” Series hood and component parts furnished with the hood by Gaylord Industries or the Licensed Gaylord Manufacturer are warranted by Gaylord Industries or the Licensed Gaylord Manufacturer producing ventilator to be free from defects of material and workmanship under normal use when installed, operated and serviced in accordance with factory recommendations. Gaylord Industries or the Licensed Gaylord Manufacturer’s obligation under this warranty and any warranties implied in law shall be limited to repairing or replacing at its option any part of said equipment when Gaylord Industries or the Licensed Gaylord Manufacturer’s examination shall disclose to its satisfaction to be thus defective, for a period of one (1) year from date of beneficial use, or eighteen months from date of shipment, whichever occurs first, provided proper and acceptable evidence of such is recorder at the factory. GAYLORD INDUSTRIES OR THE LICENSED GAYLORD MANUFACTURER SHALL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM A BREACH OF THIS WARRANTY. In the United States the labor required to make repairs and replacements under this warranty shall be furnished by Gaylord Industries or the Licensed Gaylord Manufacturer or its authorized representative. Such labor shall only be provided Mondays through Fridays between the hours of 8 a.m. and 4 p.m. Requests for repairs or replacement parts should be made to GAYLORD INDUSTRIES, 10900 SW Avery Street, Tualatin, Oregon 97062. Outside the United States, all replacement parts furnished under this warranty shall be F.O.B. Gaylord Industries, Tualatin, Oregon U.S.A. The owner shall pay the necessary freight delivery charges, and the necessary labor for removal and installation of parts, and any tariffs, duties or taxes. This warranty does not cover routine maintenance or malfunctions or improper operation caused by fluctuating electrical power or power surges, and improper exhaust fan operation. This is the sole warranty with respect to the aforesaid items. NEITHER GAYLORD INDUSTRIES NOR THE GAYLORD LICENSEE NOR ANY OTHER PARTY MAKES ANY OTHER WARRANTY OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE AFORESAID OBLIGATIONS ARE HEREBY DISCLAIMED AND EXCLUDED FROM THIS AGREEMENT. worldwide sales, manufacturing and service for the name and location of the nearest certified service agency, call or write to: gaylord industries 10900 s.w. avery street tualatin, oregon 97062 u.s.a Call: 503-691-2010 1-800-547-9696 Fax: 503-692-6048 email: info@gaylordusa.com local service agency FORM NO. TM-XG 0508 © COPYRIGHT 2008, GAYLORD INDUSTRIES LITHO IN U.S.A.