California Office Patients’ Rights
(COPR)
Patients’ Rights Advocacy
Directory
COPR Web page: www.disabilityrightsca.org/about/OPR.htm
COPR Info Request E-mail: COPRINFOREQUEST@disabilityrightsca.org
ANY TIME YOU HAVE additions, deletions, and/or corrections to this list, PLEASE E-MAIL GRISELDA ALVAREZ at
GGriselda.Alvarez@disabilityrightsca.org OR Fax to (916) 504-5811 OR call at (916) 504-5995
TABLE OF CONTENTS
How to Order DMH LPS Handbooks and Posters .............................................
California Office Of Patients’ Rights and State Hospitals ..................................
Alameda County ...............................................................................................
Alpine County ...................................................................................................
Amador County .................................................................................................
Berkeley City.....................................................................................................
Butte County .....................................................................................................
Calaveras County .............................................................................................
Colusa County ..................................................................................................
Contra Costa County ........................................................................................
Del Norte County ..............................................................................................
El Dorado County .............................................................................................
Fresno County ..................................................................................................
Glenn County ....................................................................................................
Humboldt County ..............................................................................................
Imperial County.................................................................................................
Inyo County ......................................................................................................
Kern County ......................................................................................................
Kings County ....................................................................................................
Lake County......................................................................................................
Lassen County ..................................................................................................
Los Angeles County ..........................................................................................
Madera County .................................................................................................
Marin County ....................................................................................................
Mariposa County...............................................................................................
Mendocino County ............................................................................................
Merced County .................................................................................................
Modoc County...................................................................................................
Mono County ....................................................................................................
Monterey County ..............................................................................................
Napa County .....................................................................................................
Nevada County .................................................................................................
Orange County .................................................................................................
Placer County ...................................................................................................
Plumas County .................................................................................................
Riverside County ..............................................................................................
Sacramento ......................................................................................................
San Benito County ............................................................................................
San Bernardino County ……………………….. ..................................................
San Diego County (acute inpatient) ..................................................................
SUMMER 2013
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San Diego County (outpatient long term care) (CCHEA) ..................................
San Francisco County.......................................................................................
San Joaquin County .........................................................................................
San Luis Obispo County ...................................................................................
San Mateo County ............................................................................................
Santa Barbara County ......................................................................................
Santa Clara County ..........................................................................................
Santa Cruz County ...........................................................................................
Shasta County ..................................................................................................
Sierra County ....................................................................................................
Siskiyou County ................................................................................................
Solano County ..................................................................................................
Sonoma County ................................................................................................
Stanislaus County .............................................................................................
Sutter & Yuba Counties ....................................................................................
Tehama County ................................................................................................
Trinity County....................................................................................................
Tulare County ...................................................................................................
Tuolumne County .............................................................................................
Ventura County .................................................................................................
Yolo County ......................................................................................................
Yuba and Sutter Counties .................................................................................
Other Advocacy Programs ................................................................................
Disability Rights California Offices ....................................................................
Other Agencies .................................................................................................
Professional Licensing Boards/Registered Nurses ...........................................
How to Order DMH LPS and LPS Posters Info. ................................................
Title 9 § 864 Complaint Procedures – County Residents ..................................
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To order DSH LPS handbooks and LPS Posters, please contact:
Department of State Hospital
Office of Human Rights
1600 9th Street, Room 432
Sacramento, CA 95814
Telephone: (916) 654-2327
Fax:
(916) 653-7212
With each request, please specify LPS POSTERS OR HANDBOOKS, include your name, title,
organization making the request, number of posters or books, language (for posters), and mailing
address.
You can also download the posters and handbooks from DSH’s website. Here is the link:
http://www.dsh.ca.gov/Publications/Patients_Rights/default.asp
SUMMER 2013
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OPR Web page: www.disabilityrightsca.org/about/OPR.htm
COPR Info Request E-mail: COPR@disabilityrightsca.org
CALIFORNIA OFFICE OF PATIENTS’ RIGHTS (COPR)
Disability Rights California
Michele Mudgett, Director
Telephone Numbers and EMail Address
Ann Coller, Patients’ Rights Specialist
Agnes Lintz, J.D., Patients’ Rights Specialist
916-504-5994 Michele.Mudgett@disabilityrightsca.org
Jame Chang, Appeals Coordinator
916-504-5997 Ann.Coller@disabilityrightsca.org
Griselda Alvarez, Office Manager
916-504-5993 Agnes.Lintz@disabilityrightsca.org
1831 K Street
916-504-5992 Jame.Chang@disabilityrightsca.org
Sacramento, CA 95811
916-504-5995 Griselda.Alvarez@disabilityrightsca.org
PHN: (916) 504-5810
FAX: (916) 504-5811
ATASCADERO STATE HOSPITAL
EMAIL:
Manuel “Lucas” Campos, PRA
Kathy Kalem, PRA I
Kathy.Kalem@disabilityrightsca.org
10333 El Camino Real, Residence 8
Lucas.Campos@disabiiltyrightsca.org
P.O. Box 7001 (Mailing Address)
Atascadero, CA 93423-7001
PHN: (805) 468-2165 (MAIN)
PHN: (805) 468-2375 (Patient Line)
PHN: (805) 468-2601 (Manuel)
PHN: (805) 468-3031 (Kathy)
FAX: (805) 468-2557
ATASCADERO STATE HOSPITAL
Linda Persons, Executive Director
PHN: (805) 468-2000
FAX (805) 466-6011
COALINGA STATE HOSPITAL
Daniel Wagoner, PRA
EMAIL:
Nayeli Estrada, Assistant PRA
Daniel.Wagoner@disabilityrightsca.org
P.O. Box 5000 (mailing address)
Nayeli.Estrada@disabilityrightsca.org
24511 West Jayne Avenue
Coalinga, CA 93210-5000
PHN: (559) 934-3839 (MAIN)
PHN: (559) 934-3860 (Patient Line)
PHN: (559) 934-3861 (PRA)
COALINGA STATE HOSPITAL
FAX: (559) 934-3862
Audrey King, Acting Executive Director
PHN: (559) 935-4301
FAX (559) 935-7118
SUMMER 2013
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METROPOLITAN STATE HOSPITAL
EMAIL:
Warren Rogers, Patients’ Rights Advocate
Maria Garcia, Patients’ Rights Advocate Assistant Warren.Rogers@disabilityrightsca.org
11401 S. Bloomfield Avenue
Maria.Garcia@disabilityrightsca.org
Norwalk, CA 90650
PHN: (562) 651-2225 (MAIN)
PHN: (888) 736-2225 – Patient Line
PHN: (562) 651-3257 (PRA)
FAX: (562) 868-0933
METROPOLITAN STATE HOSPITAL
Dr. Michael Barsom, Executive Director
PHN: (562) 863-701
FAX (562) 929-3131
NAPA STATE HOSPITAL
EMAIL:
Kelli Hagstrom , Patients’ Rights Advocate
Melina Llamas, Assistant Patients’ Rights Avocate Kelli.Hagstrom@disabilityrightsca.org
Melina.Llamas@disabilityrightsca.org
2100 Napa-Vallejo Highway
Napa, CA 94558
PHN: (707) 255-2680 (MAIN)
Patient Line: 1-866-438-1125
PHN: (707) 255-2470 (PRA)
FAX: (707) 255-2033
NAPA STATE HOSPITAL
Dolly Matteucci, Executive Director
PHN: (707) 253-5000
FAX: (707) 253-5411
PATTON STATE HOSPITAL
EMAIL
Priscilla Torres, Assistant PRA
Paula McCord-Watier, Supervising Specialist
Priscilla.Torres@disabilityrightsca.org
Advocate
Paula.McCord-Watier@disabilityrightsca.org
3102 E. Highland Avenue
Patton, CA 92369
PHN: (909) 425-6097 (MAIN)
PHN: (909) 425-6098 (Patient Line)
PHN: (909) 425-6099 (PRA)
PATTON STATE HOSPITAL
PHN: (909) 425-6090 (SAS)
FAX: (909) 425-7951
Carlos Luna, Executive Director
PHN: (909) 425-7000
FAX: (909) 425-6169
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TITLE IX & ADVOCACY PROGRAMS
Alameda County
Francesca Tenenbaum, Director
MENTAL HEALTH DEPARTMENT INFO.
Lead Advocate: Gwen Sharpless
Marye L. Thomas, MD, Mental Health Director
Patients’ Rights Advocates:
Alameda County Behavioral Care Services
2000 Embarcadero Cove, Suite 400
Samson Faalepo, Wilma Gaines, Narumon
Oakland, CA 94606
Khathong, Christine Lopez, Patrick Newman,
Bryan Price, Michelle Remillard, Gwen Sharpless (510) 567-8100; Fax (510) 567-8180
Patients’ Rights Advocacy Coordinator:
Hazel King
County Crisis Intervention (24 hours)
1-800-491-9099
Patients’ Rights Advocacy Program
th
954-60 Street Ste. 10
Oakland, CA 94608
PHN: (510) 835-2505** Toll Free 800-734-2504
(LOCAL ONLY) **
FAX: (510) 835-1062
EMAIL: acpra@mhaac.org
Samson@mhaac.org
Wilma@mhaac.org
Narumon@mhaac.org
Christine@mhaac.org
Patrick@mhaac.org
Bryan@mhaac.org
Mremillard@mhaac.org
Patients’ Rights Advocate
Enki Health & Research Systems
c/o Albert Urmer, President
150 East Olive Avenue, Suite 203
Burbank, CA 91502
PHN: (818) 973-4899
FAX: (818) 973-4888
EMAIL: ahu@ehrs.com
Alpine County
MENTAL HEALTH DEPARTMENT
Pamela Knorr, Director of Mental Health Services
Alpine County Behavioral Health Services
75C Diamond Valley Road
Markleeville, CA 96120-9512
(530) 694-1816 or Toll Free (800) 318-8212;
Fax (530) 694-2491
County Crisis Intervention (24 hours)
Toll Free 800-486-2163
SUMMER 2013
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Amador County (covering Calaveras County too)
MENTAL HEALTH DEPARTMENT
Angela Geddis, Patients’ Rights Advocate
Kristin Bengyel, Director
10354 Argonaut Lane
Amador County Mental Health
Jackson, CA 95642
10877 Conductor Blvd.
PHN: (209) 223-1956
Sutter Creek, CA 95685
FAX: (209) 223-1985
(209) 223-6412 or Toll Free (800) 310-6555
E-MAIL: ageddis@mhanca.org
Fax (209) 223-0920
County Crisis Intervention (24 hours)
(209) 223-2600
Berkeley City
Francesca Tenenbaum, Director
MENTAL HEALTH DEPARTMENT
Patients’ Rights Advocates:
Harvey Tureck, Mental Health Director
Pamela Brown, Robert Farrow, Jennifer Irwin,
Berkeley City Mental Health
Kausha King, Tawanna Lee, Erica Newman,
1947 Center Street, 3rd Floor
Patrick Newman, Gwen Sharpless
Berkeley, CA 94704
Patients’ Rights Advocacy Coordinator:
(510) 981-5270; Fax (510) 981-5235
Hazel King
Patients’ Rights Advocacy Program
County Crisis Intervention (24 hours)
(510) 849-2212
1801 Adeline Street, Room 210
Oakland, CA 94607
PHN: (510) 835-2505 **
Toll Free 800-734-2504 (LOCAL ONLY)
FAX: (510) 835-1062
EMAIL: alacopra@hotmail.com
Butte County
Beth Jones, Patients’ Rights Advocate
MENTAL HEALTH DEPARTMENT
Butte County Department of Behavioral Health
Anne Robin, MFT, Director
109 Parmac Road, Suite 2
Butte County Department of Behavioral Health
Chico, CA 95926
109 Parmac Road, Suite 2
PHN: (530) 343-1731
Chico, CA 95926
Toll Free 1-800-497-1445
PHN: (530) 891-2850
FAX: (530) 895-6549
FAX: (530) 895-6549
EMAIL: BJones@buttecounty.net
County Crisis Intervention (24 hours): (530) 891-2810
Or Toll Free (800) 334-6622
SUMMER 2013
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Calaveras (covering Amador County too)
Angela Geddis, Patients’ Rights Advocate
MENTAL HEALTH DEPARTMENT
Calaveras County Mental Health Dept.
Rita T. Downs, M.Ed., MPA, Mental Health Director
Government Center, Dept. 52
Calaveras County Mental Health Dept.
891 Mountain Ranch Road
Government Center, Dept. 127
San Andreas, CA 95249
891 Mountain Ranch Road
PHN: (209) 754-6768
San Andreas, CA 95249
FAX: (209) 754-6534
PHN: (209) 754-6525;Fax (209) 754-6597
EMAIL: ageddis@mhanca.org
Ginger Harvey, Patients’ Rights Advocate
162 E. Carson Street, Suite A
Colusa, CA 95932
PHN: (530) 458-0530
County Crisis Intervention (24 Hours)
(209) 754-3239 or toll free 800-499-3030
Colusa County
MENTAL HEALTH DEPARTMENT
William Cornelius, Interim Director
Colusa County Mental Health
162 E. Carson Street, Suite A
Colusa, CA 95932
(530) 458-0520; Fax (530) 458-7751
County Crisis Intervention (24 Hours)
(530) 458-0520 or Toll Free 888-793-6580
Contra Costa County
Brenda Crawford, Executive Director
MENTAL HEALTH DEPARTMENT
Janet Marshall Wilson, Program Director
Suzanne Tavano, RN, PhD, Acting Director
Contra Costa County Mental Health
Patients Rights Advocates:
1340 Arnold Dr., Ste 200
Bernadette Banks – Senior Advocate
Residential PRA: Taylor Stussi
Martinez, CA 94553
Phone: (925) 957-5111
Mental Health Consumer Concerns
2975 Treat Blvd, Building C
Fax: (925) 957-5156
Concord, CA 94518
PHN: (925) 521-1230
FAX: (925) 521-1235
EMAIL: bcrawford@mhccnet.org
Jmwilson@mhccnet.org
Bbanks@mhccnet.org
County Crisis Intervention (24-hours)
(925) 646-2800
tstussi@mhccnet.org
SUMMER 2013
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Del Norte
Michelle Clemann, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Del Norte County Community Mental Health
Gary Blatnick, Director
455 K Street
Del Norte County Community Mental Health
Crescent City, CA 95531
455 K Street
PHN: (707) 487-5305
Crescent City, CA 95531
E-Mail: Michelle.Clemann@delnorte.court.ca.gov PHN: (707) 464-7224 (WS); Fax: (707) 465-4272
Doris Jones, Patients’ Rights Advocate
El Dorado County Mental Health
670 Placerville Drive
Placerville, CA 95667
PHN: (530) 621-6183
FAX: (530) 622-3278
EMAIL: doris.jones@edcgov.us
Supervising PRA: Stan Lum
Patients’ Rights Advocates:
Gloria Hernandez, Jim Guild
Alliant University
5130 E. Clinton Way
Fresno, CA 93727-2014
PHN: (559) 253-2238
FAX: (559) 253-2216
EMAIL: slum@alliant.edu
jguild@alliant.edu
ghernandez@alliant.edu
County Crisis Intervention (24-hours)
Toll Free (888) 446-4408 or (707) 464-7224
El Dorado County
COUNTY MENTAL HEALTH DEPARTMENT
Joan Meis-Wilson, Assistant Director
El Dorado County Mental Health
670 Placerville Drive, Suite 1B
Placerville, CA 95667-3920
PHN: (530) 621-6290 Fax: (530) 626-4713
County Crisis Intervention (24-hours)
(530) 622-3345 – SLT Crisis (530) 544-2219
Fresno County
COUNTY MENTAL HEALTH DEPARTMENT
Donna Taylor, RN, Mental Health Director
4441 E. Kings Canyon Road
Fresno, CA 93702
PHN: (559) 600-9190; Fax: (559) 600-7674
Crisis Intervention Line (24-hours)
(559) 453-4085 or Toll Free 800-654-3937
SUMMER 2013
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Glenn County
COUNTY MENTAL HEALTH DEPARTMENT
Carolyn Ceccon
240 N. Villa Avenue
Scott Gruendl, Agency Director
Willows, CA 95988
Glenn County Mental Health
PHN: (530) 934-6588
242 N. Villa
FAX: (530) 934-6463
Willows, CA 95988
EMAIL: carolynceccon@glenncountyhealth.net
Phone: (530) 934-6582
Fax: (530) 934-6592
County Crisis Intervention (24-hours)
Toll Free (800) 507-3530
Humboldt County
Jim Snow, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Stephen Infantino, Patients’ Rights Advocate
Karolyn Rim Stein, RN, Director
Humboldt County Mental Health Services
Mental Health Branch
529 I Street
507 F Street
Eureka, CA 95501-4482
Eureka, CA 95501
Patient Line: (707) 268-2995
PHN: (707) 268-2990; Fax: (707) 476-4049
Business: (707) 268-2183
FAX: (707) 455-6097
EMAIL: jsnow@co.humboldt.ca.us
County Crisis Intervention (24-hours)
SInfantino@co.humboldt.ca.us
(707) 445-7715 or Toll Free 888-849-5728
Imperial County
Gilda Adame, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Imperial County Behavioral Health
Michael Horn, MFT, Mental Health Director
Dept. of Behavioral Health Services
202 North 8th Street
El Centro, CA 92243-2302
202 N. 8th Street, El Centro, CA 92243
PHN: (760) 482-4000; Fax: (760) 352-0798
PHN: (760) 482-4002
FAX: (760) 352-7737
EMAIL: gildaadame@co.imperial.ca.us
County Crisis Intervention (24-hours)
1-800-817-5292 or (760) 339-4504
Inyo County
Diane Bayley, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
County Of Inyo Mental Health Services
Gail Zwier, PhD., Mental Health Director
162 J Grove Street
Inyo County Mental Health
Bishop, CA 93514-2696
162 J Grove Street, Bishop, CA 93514
PHN: (760) 873-6533
PHN: (760) 873-6533; Fax: (760) 873-3277
FAX: (760) 873-3277
EMAIL: daisie50@yahoo.com
County Crisis Intervention (24-hours) (760) 873-6533 or
Toll free 800-841-5011
SUMMER 2013
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Patients’ Rights Advocates:
Karyn Cosper, Mark Kimmel, Jennifer Arnold
Mental Health Systems of Care
P.O. Box 1000
Bakersfield, CA 93302-1000
PHN: (661) 868-6607 &
(661) 868-6633
FAX: (661) 868-6666
EMAIL: kcosper@co.kern.ca.us
mkimmel@co.kern.ca.us
jarnold@co.kern.ca.us
Pamela A. Fellows, Case Manager / PRA
Kings County Behavioral Health
450 Kings County Drive, Suite 104
Hanford, CA 93230
PHN: (559) 582-3211, ext. 2436
FAX: (559) 589-6928
Toll Free Number 866-701-5664
EMAIL: Pamela.Fellows@co.kings.ca.us
Lillian Bond, Patients’ Rights Advocate
Lake County Mental Health
991 Parallel Drive
Lakeport, CA 95453
PHN: (707) 263-1507
Toll Free Client Line 1-888-334-3390
EMAIL: tallylilysnow@sbcglobal.net
Jackie Musick, Patient’s Rights Advocate
Lassen County Mental Health
1445 Paul Bunyan Road
Susanville, CA 96130-4302
PHN: (530) 251-8322
FAX: (530) 251-5884
EMAIL: JMusick@co.lassen.ca.us
Kern County
COUNTY MENTAL HEALTH DEPARTMENT
Dr. Jim Waterman, Director
Kern County Mental Health Services
3300 Truxtun Avenue, Suite 102
P.O. Box 1000
Bakersfield, CA 93302
PHN: (661) 868-6600; Fax: (661) 868-6847
County Crisis Intervention (24-hours)
Toll Free 800-991-5272
Kings County
COUNTY MENTAL HEALTH DEPARTMENT
Mary Anne Ford Sherman, Mental Health Director
Kings County Behavioral Health Administration
450 Kings County Drive, Suite 104
Hanford, CA 93230
PHN: (559) 582-3211, ext. 2372;
Fax: (559) 589-6916
County Crisis Intervention (24-hours)
(559) 582-4484 or Toll Free 800-655-2553
Lake County
COUNTY MENTAL HEALTH DEPARMENT
Kristy Kelly, MFT, Mental Health Director
Lake County Mental Health Department
991 Parallel Drive
Lakeport, CA 95453
PHN: (707) 263-4338; Fax: (707) 263-7722 or
(707) 263-1507
County Crisis Intervention (24-hours)
Toll Free (800) 900-2075
Lassen County
COUNTY MENTAL HEALTH DEPARTMENT
Ken Crandall, ASW, Director
Mental Health Division
555 Hospital Lane, Susanville, CA 96130
PHN: (530) 251-8108; Fax: (530) 251-8394
County Crisis Intervention (24-hours):
Toll Free (888) 530-8688
SUMMER 2013
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Los Angeles County
Jeffery Kohn, Acting Director
E-MAIL ADDRESSES FOR:
Mary Williams, LCSW, Program Director
pberger@dmh.lacounty.gov
Patricia Berger:
Patients’ Rights Advocates: Pat Berger, Stacy Stacy Clark-Huffman: stclark@dmh.lacounty.gov
Clark-Huffman, Enrique De Jesus, Maureen Enrique De Jesus: edejesus@dmh.lacounty.gov
Edwards Love, Maria Esquivel, Vanessa Maureen Love:
malove@dmh.lacounty.gov
Estrada, Elena Extra, Ginger Fong, Dorothy Mary Williams:
MAWilliams@dmh.lacounty.gov
Frazier, Mariella Galarcep, Sylvia Guerrero, Maria Esquivel:
mesquivel@dmh.lacounty.gov
Martin Hernandez, Rashied Jibri, Royceanne Vanessa Estrada: vestrada@dmh.lacounty.gov
Johnson, Danielle Kelley, Jeff Kohn, Scott Elena Extra:
eextra@dmh.lacounty.gov
Langer,
Barbara Leifer, Ellen McKinney, Ginger Fong:
gfong@dmh.lacounty.gov
Deborah Miller, Joan Miller, Ronnie Nagata, Dorothy Frazier: Dfrazier@dmh.lacounty.gov
Jacqueline Perez, Jose Reyes, Fatemeh Safavi, Mariella Galarcep: mgalarcep@dmh.lacounty.gov
Jerry Sefiane, Rolinda Shaw, Ava Simms, Liane Sylvia Guerrero: sguerrero@dmh.lacounty.gov
Tanahara-Chacon, Stephen Suggs, Alex Martin Hernandez: mhernandez@dmh.lacounty.gov
Velazquez, Theodore (Ted) Wilson, Debbie Rashied Jibri:
rjibri@dmh.lacounty.gov
Wong, Michael Udeorji
Royceanne Johnson: rojohnson@dmh.lacounty.gov
Patients’ Rights Office
Danielle Kelly:
dkelley@dmh.lacounty.gov
th
550 S. Vermont Avenue, 6 Floor
Jeff Kohn:
JKohn@dmh.lacounty.gov
Los Angeles, CA 90020-1991
Scott Langer:
slanger@dmh.lacounty.gov
Barbara Leifer:
leifer@dmh.lacounty.gov
PHN: (213) 738-4888
FAX: (213) 365-2481
Deborah Miller:
dmiller@dmh.lacounty.gov
Toll Free: 1-800-700-9996
Joan Miller:
JWMiller@dmh.lacounty.gov
Ronnie Nagata:
rnagata@dmh.lacounty.gov
---------------------------------------------------------------- Jose Reyes:
jreyes@dmh.lacounty.gov
Fatemeh Safavi: fsafavi@dmh.lacounty.gov
County Mental Health Department
Jerry Sefiane:
kjsefiane@dmh.lacounty.gov
Information
Rolinda Shaw
Rshaw@dmh.lacounty.gov
Marvin J. Southard, DSW, Director
th
Ava Simms:
asimms@dmh.lacounty.gov
550 South Vermont, 12 Floor
Liane Tanahara:
ltanaharachacon@dmh.lacounty.gov
Los Angeles, CA 90020-1991
Stephen Suggs: ssuggs@dmh.lacounty.gov
PHN: (213) 738-4601; FAX (213) 386-1297
Michael Udeorji: mudeorji@dmh.lacounty.gov
Website: www.lacounty.gov
A.Velazquez:
Avelazquez@dmh.lacounty.gov
County Crisis Number 24 Hours:
Theodore Wilson: twwilson@dmh.lacounty.gov
Toll Free 800-854-7771
Debbie Wong:
dwong@dmh.lacounty
SUMMER 2013
13
Madera County
Carol Powroznik, Patients’ Rights Advocate
County Mental Health Department
117 N. “R” Street
Janice Melton, LCSW, Mental Health Director
Madera, CA 93637
Madera Behavioral Health Services
PHN: (559) 675-7926, ext 223
P.O. Box 1288
Toll Free 1-888-275-9779
Madera, CA 93638-1288
FAX: (559) 661-2818
PHN: (559) 675-7926; Fax: (559) 675-4999
EMAIL: Carol.Powroznik@co.madera.ca.gov
County Crisis Intervention (24-hours)
(559) 673-3508 or toll free (888) 275-9779
Marin County
Bill Rehfield, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Community Action Marin
Bruce Gurganus, MFT, Mental Health Director
1108 Tamalpais Avenue
Marin County Community Mental Health Services
San Rafael, CA 94901
20 N. San Pedro, Suite 2028
PHN: (415) 456-7693; FAX: (415) 721-0144
San Rafael, CA 94903
EMAIL: brehfield@camarin.org
Phn: (415) 499-6769; Fax: (415) 499-3791
Anita Petrich, Patients’ Rights Advocate
5185 Tip Top Road
Mariposa, CA 95338
PHN: (209) 662-4196
FAX: (209) 966-4786
EMAIL: apetrich@sti.net
Laurel Bleess, Patients’ Rights Advocate
Mendocino County Mental Health
860 North Bush Street
Ukiah, CA 95482-3998
PHN: (707) 463-4614
FAX: (707) 463-5443
EMAIL: Bleessl@co.mendocino.ca.us
County Crisis Intervention (24-hours)
(415) 499-6666
Mariposa County
COUNTY MENTAL HEALTH DEPARTMENT
James A. Rydingsword, Mental Health Director
Mariposa County Mental Health
P.O. Box 99
Mariposa, CA 95338
PHN: (209) 966-2000; Fax: (209) 966-8251
County Crisis Intervention (24-hours)
(209) 966-7000 or toll (888) 974-3574
Mendocino County
COUNTY MENTAL HEALTH DEPARMENT
Tom Pinizotto, Director
Mendocino County Mental Health
860 North Bush
Ukiah, CA 95482
PHN: (707) 463-5481; Fax: (707) 463-4043
County Crisis Intervention (24-hours) (707) 463-4396 or
Toll free (800) 555-5906
SUMMER 2013
14
Christina S. Kraushar, RN, PRA
Merced County Dept. of Mental Health
PO Box 2087
(300 E. 15th Street)
Merced, CA 95344
PHN: (209) 381-6876
Toll Free 1-800-736-5809
FAX: (209) 725-3775
EMAIL: m095@co.merced.ca.us
Emily Martin, Patients’ Rights Advocate
441 North Main Street
Alturas, CA 96101
PHN: (530) 640-6009
FAX: (530) 233-5754
E-Mail: emartin@peachinc.org
Rita Sherman, Patients’ Rights Advocate
P.O. Box 696
Bridgeport, CA 93517-0696
PHN: (760) 932-5415
FAX: (760) 932-5411
EMAIL: rsherman@mono.ca.gov
Merced County
COUNTY MENTAL HEALTH DEPARTMENT
Manuel J. Jimenez, Director
Merced County Mental Health
480 East 13th Street
Merced, CA 95341
Mailing: P.O. Box 2087 (95344)
PHN: (209) 381-6813; FAX: (209) 725-3676
County Crisis Intervention (24 Hours)
(209) 381-6800 or toll free (888) 334-0163
Modoc County
COUNTY MENTAL HEALTH DEPARTMENT
Karen Stockton, Ph.D., MSW, Director of Mental
Health Services
Modoc County Mental Health Services
441 North Main Street
Alturas, CA 96101
PHN: (530) 233-6312
Fax: (530) 233-6339
County Crisis Intervention
Toll Free (800) 699-4880
Mono County
COUNTY MENTAL DEPARTMENT
Ann Gimpel, Ph.D, Mental Health Director
Mono County Mental Health Services
P.O. Box 2619
Mammoth Lakes, CA 93546
PHN: (760) 924-1740; Fax: (760) 924-1741
County Crisis Intervention (24-hours)
Toll Free (800) 841-5011
SUMMER 2013
15
Monterey County
David Vandenberg, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Monterey County Health Department
Wayne Clark, PhD., Behavioral Health Director
1270 Natividad Road, Rm. 143
Monterey County Mental Health Services
Salinas, CA 93906
1270 Natividad Road
PHN: (831) 755-4518
Salinas, CA 93906-3198
Toll Free 866-908-4375
PHN: (831) 755-4510; Fax: (831) 424-9808
FAX: (831) 769-8639
EMAIL: vandenbergd@co.monterey.ca.us
Crisis Intervention (24-hours) (831) 755-4111 Page
“Crisis Team”
Napa County
COUNTY MENTAL HEALTH DEPARTMENT
Brenda Crawford, Executive Director
Janet Marshall Wilson, Program Director
Jaye Vanderhurst, Mental Health Director
Patients’ Rights Advocates: Mary Kashani,
Napa County Mental Health & Human Services Agency
Taylor Stussi
2261 Elm Street
Mental Health Consumer Concerns
Napa, CA 94559-3721
2975 Treat Blvd., Bldg., C
PHN: (707) 253-4279; Fax: (707) 253-6172
Concord, CA 94518
PHN: (925) 521-1230
FAX: (925) 521-1235
EMAIL: bcrawford@mhccnet.org
jmwilson@mhccnet.org
MaryKashani@comcast.net
County Crisis Intervention (24-hours)
tstussi@mhccnet.org
(707) 253-4711 or Toll Free 800-648-8650
Nevada County
Bill Ryan-Connelly, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Nevada County Behavioral Health
Michael Heggarty, MFT, Mental Health Director
500 Crown Point Circle, Ste 120
Nevada County Mental Health
Grass Valley, CA 95945
500 Crown Point Circle, Ste 120
PHN: (530) 470-2722
Grass Valley, CA 95945
FAX: (530) 470-2459
PHN: (530) 265-1437; FAX (530) 271-0257
E-MAIL:
William.Ryan-Connelly@co.nevada.ca.us County Crisis Intervention (24Hours)
(530) 265-5811
SUMMER 2013
16
Orange County
EMAIL: brocha@ochca.com
Patients’ Rights Coordinator:
dcastaneda@ochca.com
Barbara Rocha, LCSW
Patients’ Rights Advocates: Delores
mkanter@ochca.com
lesniak@mhaoc.org
Castaneda, Myra Kanter, Laura Lesniak, Melody
mmarler@ochca.com
Marler, Jim Marquez, Linda Martz, Ron Wilson,
Patti Yamamoto
jamesmarquez@ochca.com
Office Support: Trang Thai
martz@mhaoc.org
PCH Advocates: Laura Lesniak
outreach@mhaoc.org
Health Care Agency/Behavioral Health
pyamamoto@ochca.com
Services
COUNTY MENTAL HEALTH DEPARTMENT
405 W. Fifth Street, Suite 477
Mark A. Refowitz, Director
Santa Ana, CA 92701-4524
Orange County Mental Health
Business Line: (714) 834-2112
405 W. 5th Street, Room 726
Client Line (714) 834-5647**
Santa Ana, CA 92701
Toll Free (800) 668-4240
PHN: (714) 834-6023; FAX: (714) 834-5506
FAX: (714) 834-5576
Richard Hill, Patients’ Rights Advocate
County of Placer
379 Nevada Street
Auburn, CA 95603
PHN: (530) 889-7272
FAX: (530) 886-1888
EMAIL: rhill@placer.ca.gov
County Crisis Intervention (24hours)
(714) 834-6900
Placer County
COUNTY MENTAL DEPARTMENT
Maureen Bauman, LCSW, Director
Placer County Health and Human Services
11512 B Avenue, DeWitt Center
Auburn, CA 95603
PHN: (530) 889-7240; FAX: (530) 889-7275
County Crisis Intervention (24Hours)
(916) 787-8860 or toll free (888) 886-5401
Plumas County
Henry J. Eisenman, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
2214 Chandler Road
John Sebold, LCSW, Mental Health Director
Quincy, CA 95971-9668
Plumas County Mental Health
PHN: (530) 283-0782
270 County Hospital Lane, Suite 109
EMAIL: hje@jps.net
Quincy, CA 95971
PHN: (530) 283-6307 OR 1-800-757-7898
FAX: (530) 283-6045
County Crisis Intervention (24 hours)
(530) 283-6307 or toll free (800) 757-7898
SUMMER 2013
17
Riverside County
Chief Patients’ Rights Office: Mary Stetkevich
COUNTY MENTAL HEALTH DEPARTMENT
Patients’ Rights Advocates: Lindsey Gage,
Jerry A. Wengerd, Mental Health Director
Susanna Gomez, Ann Marie Lo Guinmapang,
Riverside County Mental Health
Veronica Menchaca, Ann Venegas
P.O. Box 7549
Office Assistant: Eunice Wright
4095 County Circle Drive
Department of Mental Health Patients’ Rights
Riverside, CA 92503-7549
Program
PHN: (951) 358-4501; FAX: (951) 358-4513
P.O. Box 7549 (mailing address)
Riverside, CA 92513-7549
PHN: (951) 358-4600**
County Crisis Intervention (24 hours)
TOLL FREE: (800) 350-0519
Toll Free (800) 706-7500
FAX: (951) 358-4581
EMAIL: LMGage@rcmhd.org
SGomez@rcmhd.org
EEGonzalez@rcmhd.org
AMLo@rcmhd.org
VAMenchaca@rcmhd.org
MPStetkevich@rcmhd.org
AEVenegas@rcmhd.org
Sacramento & Yolo
Meghan Stanton, Executive Director
COUNTY MENTAL HEALTH DEPARTMENT
Karen Cameron, Program Director
Mary Ann Carrasco, Director
Mental Health Services
Patients’ Rights Advocates: Marsha Ballard,
George Galas, Lisa Long, Rae Mierke, Angela
Sacramento County Health & Human Services
Woodward
Department
7001 – A East Parkway, Suite 400
Office of Patients’ Rights
Sacramento, CA 95823
1851 Heritage Lane, Suite 187
Sacramento, CA 95815
PHN: (916) 875-1314 Fax: (916) 875-1283
PHN: (916) 333-3800; FAX (916) 550-1777
County Crisis Intervention (24 hours) (916) 732-3637 or
Yolo County Only: 1-877-965-6772
Toll Free (888) 881-4881
EMAIL: mstanton@consumersselfhelp.org
kcameron@consumersselfhelp.org
Yolo County Mental Health Department
mballard@consumersselfhelp.org
Kim Suderman, Director
ggalas@consumersselfhelp.org
137 N. Cottonwood Street, Suite 2500
llong@consumersselfhelp.org
Woodland, CA 95695
rmierke@consumsselfhelp.org
(530) 666-8516
awoodward@consumersselfhelp.org
County Crisis Number: (888) 965-6647
SUMMER 2013
18
San Benito County
Kathleen Johnson, Executive Director
COUNTY MENTAL HEALTH DEPARTMENT
Alan Yamamoto, LCSW, Mental Health Director
George Carvalho, Patients’ Rights Advocate
Advocacy Inc.
San Benito County Behavioral Health
1131 San Felipe Road
5274 Scotts Valley Drive, Suite 203
Hollister, CA 95023
Scotts Valley, CA 95066
PHN: (831) 636-1638 (local only)
PHN: (831) 636-4020; FAX: (831) 636-4025
Or (831) 429-1913
FAX: (831) 429-9102
County Crisis Intervention (24Hours)
(831) 636-4020 or toll free (888) 636-4020
EMAIL: patientrights@baymoon.com
San Bernardino County
Chief Patients’ Rights Advocate: Cynthia White
EMAIL: cwhite@dbh.sbcounty.gov
Patients’ Rights Advocates: Brandon Mansouri,
Bmansouri@dbh.sbcounty.gov
Sally Mitchell, Athanase Pavlidis, Karen Proctor
smitchell@dbh.sbcounty.gov
Peer & Family Advocate for Patients’ Rights:
apavlidis@dbh.sbcounty.gov
Yvonne Love
Karen.Proctor@dbh.sbcounty.gov
San Bernardino County Patients’ Rights Office
ylove@dbh.sbcounty.gov
850 W. Foothill Blvd. #E-139
COUNTY MENTAL HEALTH DEPARTMENT
Rialto, CA 92376
Allen Rawland, Director
PHN: (909) 421-4657
San Bernardino County Dept. of Mental Health
Toll Free 1-800-440-2391 (MAIN #)
268 West Hospitality Lane, Suite 400
FAX: (909) 421-9258
San Bernardino, CA 92415-0026
PHN: (909)382-3133; Fax: (909) 382-3105
County Crisis Intervention (24-hours)
Toll Free (888) 743-1478
San Diego County (acute inpatient)
E-MAIL ADDRESSES:
Mike Phillips, Esq. Director
Leah Straley, JD, MBA, Patient Adv. Supervisor
Mike Phillips
mikep@jfssd.org
Leah Straley
leahs@jfssd.org
Lee L. Laurence, Lead Advocate
Advocates: Andrea Carlin, Melissa Hall, Darlene Lee L. Laurence
leel@jfssd.org
Harston, Jean McDonald, William Willard,
Andrea Carlin
andreac@jfssd.org
Office Manager: Karen Luton
Melissa Hall
melissah@jfssd.org
Administrative Assistant: Carrie Chartier-Wieck
Darlene Harston
darleneh@jfssd.org
Jewish Family Service
Jean McDonald
jeanm@jfssd.org
Patient Advocacy Program
William Willard
williamw@jfssd.org
2710 Adams Avenue
Carrie Chartier-Wieck carriec@jfssd.org
San Diego, CA 92116-1312
Karen Luton
karenl@jfssd.org
COUNTY MENTAL HEALTH DEPARTMENT
PHN: (619) 282-1134
Jennifer Schaffer, Ph.D., Director
Toll Free: 800-479-2233
San Diego Co. Behavioral Health Division
Fax: (619) 282-4885
3255 Camino Del Rio South
Phone: (619) 563-2711; FAX: (619) 584-5081
County Crisis Intervention (24 hours)
SUMMER 2013
19
Toll Free (800) 479-3339
San Diego County (outpatient long term care)
Gregory Knoll, Executive Director
EMAIL Addresses:
NormaA@cchea.org
Paula Barron, Physical Health Program Manager Norma Adame
Carol Neidenberg, Program Manager
Paula Barron-Ruiz
PaulaB@cchea.org
Vicky Betancourt, Administrative Assistant
Vicky Betancourt
VickyB@cchea.org
Senior Health Attorney: Jack Dailey, Staff
Miriam Cuperman
MiriamC@cchea.org
Attorney’s: Dara Heffler, Ramisi Sukumu
Jack Dailey
Jackd@cchea.org
Consumer Advocates: Norma Adame, Meli
Kristi Evans
KristiE@cchea.org
Llamas, Kim May, Ana Miranda, MaryJo O’Brien, Dara Heffler
DaraH@cchea.org
Maria Regan, Dannette Ruiz, Outreach
Gregory Knoll
GregoryK@cchea.org
Coordinator, Ana Lozano
Michelle Kohler
MichelleK@cchea.org
Medicare Part D & IHAP Project: Project
Meli Llamas
MeliL@cchea.org
Specialist, Kristi Evans, Consumer Advocates:
Ana Lozano
AnaL@cchea.org
Miriam Cuperman, Michelle Kohler, Gissela
Kim May
KimM@cchea.org
Topete, Admin Clerk: Vanessa Sanchez
Ana Miranda
AnaM@cchea.org
Carol Neidenberg
CarolN@cchea.org
Scripps (Medical-Legal Partnership) Project:
Mary Jo O’Brien
MaryO@cchea.org
Project Specialist, Haydee Quintanilla &
Haydee Quintanilla Haydeeq@cchea.org
Consumer Advocate: Yessica Sandoval
MariaR@cchea.org
Kaiser (Homebound Senior Outreach Project): Maria Regan
Jessica Roadman
JessicaR@cchea.org
Jessica Roadman
Dannette Ruiz
DannetteR@cchea.org
Consumer Center for Health Education &
Vanessa Sanchez
VanessaS@cchea.org
Advocacy
Yessica Sandoval
YessicaS@cchea.org
1764 San Diego Avenue, Suite 200
Ramisi Sukumu
RamisiS@cchea.org
San Diego, CA 92110
Gissela Topete
GisselaT@cchea.org
Toll Free 1-877-734-3258
FAX: (619) 471-2782
COUNTY MENTAL HEALTH DEPARTMENT
Jennifer Schaffer, Ph.D., Director
San Diego Co. Behavioral Health Division
3255 Camino Del Rio South
Phone: (619) 563-2711; FAX: (619) 584-5081
County Crisis Intervention (24 hours)
Toll Free (800) 479-3339
SUMMER 2013
20
San Francisco County
E-Mail Addresses
Patients’ Rights Advocates:
Sheryl Abbeduto, Fancher Larson, Sr. Advocate, Francher Larson flarson@sonic.net
Jim McWilliams,
Robert Marquez rmarquez@sonic.net
Program Coordinator: Robert Marquez
Sheryl Abbeduto sheryla@sonic.net
San Francisco Mental Health Clients’ Rights Jim McWilliams JMcWilliams@sonic.net
Advocates
944 Market Street, Suite 705
San Francisco, CA 94102
COUNTY MENTAL HEALTH DEPARTMENT
PHN: (415) 552-8100
Jo Robinson, Mental Health Director
**Toll Free 800-729-7727**
San Francisco Community Behavioral Health Services
FAX: (415) 552-8109
1380 Howard Street, 5th Floor,
San Francisco, CA 94103
PHN: (415) 255-3400 FAX: (415) 503-4745
Vacant
San Joaquin Mental Health Dept.
1212 North California Street
Stockton, CA 95203-1594
PHN: (209) 468-8676
FAX (209) 468-2399
County Crisis Intervention (24 hours) (415) 781-0500
San Joaquin County
COUNTY MENTAL HEALTH DEPARTMENT
Victor Singh, Behavioral Health Services Director
San Joaquin County Mental Health Dept.
1212 North California Street
Stockton, CA 95202
PHN: (209) 468-8750; FAX: (209) 468-2399
County Crisis Intervention (24 hours)
(209) 468-8686
San Luis Obispo
LaVeta Benton, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
San Luis Obispo County Mental Health Dept.
Karen Baylor, PhD, MFT, Behavioral Health
2178 Johnson Avenue
Administrator
San Luis Obispo, CA 93408-3070
San Luis Obispo County Behavioral Health Dept.
PHN: (805) 781-4738
2178 Johnson Avenue
FAX: (805) 781-1232
San Luis Obispo, CA 93401-4535
EMAIL: lbenton@co.slo.ca.us
PHN: (805) 781-4734; FAX: (805) 781-1273
County Crisis Intervention (24 hours)
(805) 781-4700
SUMMER 2013
21
San Mateo County
Francesca Tenenbaum, Director
COUNTY MENTAL HEALTH DEPARTMENT
Patients’ Rights Advocates: Cary Chung,
Stephen Kaplan, LCSW, Director
Marshall Gonzalo, Walter Servius
Behavioral Health and Recovery Services
San Mateo County Office of Patients’ Rights
225 West 37th Avenue, Suite 320
900 Veterans Blvd., #330
San Mateo, CA 94403
Redwood City, CA 94063-1741
PHN: (650) 573-2532; FAX: (650) 573-2841
PHN: (650) 341-1889
**Toll Free 800-497-1889**;
FAX: (650) 341-7876
County Crisis Intervention (24 hours)
EMAIL: smateopra@hotmail.com
(650) 573-2662
Santa Barbara
Kay Kizer-Waldo, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Virginia Esparza-Gonzalez, LCSW, Patients’
Ann Detrick, Director
Rights Advocate
Santa Barbara County Alcohol, Drug & MS Services
Santa Barbara County Alcohol, Drug & Mental 300 North San Antonio Rd., Bldg. 3
Health Services
Santa Barbara, CA 93110
315 Camino Del Remedio
PHN: (805) 681-5233; FAX: (805) 681-5262
Santa Barbara, CA 93110-1332
PHN: (805) 681-4735
FAX: (805) 681-5224
EMAIL: Kjeffer@co.santa-barbara.ca.us
County Crisis Intervention (24 hours)
vesparz@co.santa-barbara.ca.us
Toll Free (888) 868-1649
Santa Clara County
Alison Brunner, Directing Attorney
EMAIL: Alisonb@lawfoundation.org
Supervising Attorney: Ilsa Branch
ilsab@lawfoundation.org
Staff Attorneys: Molly Brennan, Anna Krieger,
mollyb@lawfoundation.org
Trisha Luciano, Kim Pederson, Deborah Thrope,
anna.krieger@lawfoundation.org
Sarah Webb
jimr@lawfoundation.org
Patients’ Rights Advocates: Jim Raphael, Athena
trishal@lawfoundation.org
McMahon, Rachel Richardson
rachel.richardson@lawfoundation.org
Mental Health Advocacy Project
sara.webb@lawfoundation.org
rd
rd
152 North 3 Street, 3 Floor
kimp@lawfoundation.org
San Jose, CA 95112
deboraht@lawfoundation.org
Client: (408) 294-9730
Toll Free 800-248-6427
COUNTY MENTAL HEALTH DEPARTMENT
FAX: (408) 350-1158
Nancy Pena, Mental Health Director
Santa Clara County Mental Health Department
828 South Bascom Avenue, Suite 200
San Jose, CA 95128
Phone: (408) 885-5782
FAX: (408) 885-5788
SUMMER 2013
22
County Mental Health Call Center (24 Hour)
(800) 704-0900
Suicide and Crisis Services: (408) 279-3312
Emergency Psychiatric Services: (408) 885-6100
Santa Cruz County
Kathleen Johnson, Executive Director
COUNTY MENTAL HEALTH DEPARTMENT
Leslie Tremaine, Ed.D., Director
George Carvalho, Patients’ Rights Advocate
Davi Schill, Patients’ Rights Advocate
Santa Cruz County Mental Health
1400 Emeline Avenue, Bldg. K
Advocacy Inc.
Santa Cruz, CA 95060
5274 Scotts Valley Drive, Suite 203
Scotts Valley, CA 95066
PHN: (831) 454-4515;FAX: (831) 454-4663
PHN: (831) 429-1913
FAX: (831) 429-9102
County Crisis Intervention (24Hours)
Toll Free (800) 952-2335
EMAIL: patientrights@baymoon.com
Shasta County
Jill Ward, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Marta L. McKenzie, R.D., M.P.H., HHS/Social Services/
Patients’ Rights Advocacy
Mental Health Director
2640 Breslauer Way
Shasta County Mental health Services
Redding, CA 96001
P.O. Box 496048
PHN: (530) 225-5506
Redding, CA 96049
FAX: (530) 225-5977
PHN: (530) 225-5200
EMAIL: jward@co.shasta.ca.us
FAX: (530) 225-5977
Richard Hill, Patients’ Rights Advocate
379 Nevada Street
Auburn CA, 95603
PHN: (530) 889-7272
FAX: (530) 886-5499
EMAIL: rhill@placer.ca.gov
County Crisis Intervention (24hours)
(530) 225-5200
Toll Free (800) 821-5252 or (888) 385-5201
Sierra County
COUNTY MENTAL HEALTH DEPARTMENT
Carol Roberts, Ph.D., Director
Sierra County Mental Health
704 Mill Street/P.O. Box 265
Loyalton, CA 96118
PHN: (530) 993-6700; Fax: (530) 993-6741
County Crisis Intervention(24 hour)
Toll Free (877) 435-7137
SUMMER 2013
23
Sara Jackson, Patients’ Rights Advocate
2060 Campus Drive
Yreka, CA 96097
PHN: (530) 841-4100
FAX: (530) 841-4712
E-MAIL: sjackson@co.siskiyou.ca.us
Judi Mills, PRA
Christina Hangman, PRA
275 Beck Avenue, MS 5-250
Fairfield, CA 94533
PHN: (707) 784-8377 (Judi)
PHN: (707) 784-8327 (Christina)
FAX: (707) 421-6619
William Keeler, MH Program Coordinator
275 Beck Avenue, MS 2017
Fairfield, CA 94533
PHN: (707) 784-8332
FAX: (707) 421-661
Siskiyou County
COUNTY MENTAL HEALTH DEPARTMENT
Michael Noda, Director of Human Services Agency
Siskiyou County Human Services Agency
2060 Campus Drive, Yreka, CA 96097
PHN: (530) 841-4801; Fax: (530) 842-4712
County Crisis Intervention (24 Hour)
Toll Free (800) 842-8979
Solano County
EMAIL:
Judi Mills
jemills@solanocounty.com
Chris Hangman : cehangman@solanocounty.com
William Keeler: wakeeler@solanocounty.com
WEB Page:
www.solanocounty.com
COUNTY MENTAL HEALTH DEPARTMENT
Halsey Simmons, Deputy Director
Solano County Mental Health
275 Beck Avenue, MS 5-250
Fairfield, CA 94533
PHN: (707) 784-8320; Fax: (707) 421-6619
County Crisis Intervention
Toll Free (800) 547-0495 or (707) 428-1131
Sonoma County
COUNTY MENTAL HEALTH DEPARTMENT
Hank Hallowell, Patients’ Rights Advocate
Sonoma County Mental Health
Michael Kennedy, MFT, Director
3322 Chanate Road
Sonoma County Mental Health
Santa Rosa, CA 95404-1799
3322 Chanate Road
PHN: (707) 565-4978;
Santa Rosa, CA 95404-1795
FAX: (707) 565-4892
PHN: (707) 565-5157
EMAIL: hank.hallowell@sonoma-county.org
Fax: (707) 565-4892
County Crisis Intervention (24 hours)
Toll Free (800) 746-8181 or (707) 576-8181
SUMMER 2013
24
Stanislaus County
Teresa Alvarez, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Robyn Grayson, Patients’ Rights Advocate
Madelyn Schlaepfer, Ph.D., CEAP, Director
Office of Patients’ Rights Stanislaus County
Stanislaus County Behavioral Health & Recovery
Behavioral Health & Recovery Services
Services
800 Scenic Drive
800 Scenic Drive, Bldg. 4
Modesto, CA 95350-6131
Modesto, CA 95350
PHN: (209) 525-7423
PHN: (209) 525-6225; Fax: (209) 558-8233
**Toll Free 1-800-334-0352**
FAX: (209) 525-6042
EMAIL: TAlvarez@stanbhrs.org
County Crisis Intervention (24 hours)
(209) 558-4600
RGrayson@stanbhrs.org
Sutter & Yuba County
Linda van Oosterhout, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Christine Leonard, Patients’ Rights Advocate
Brad Luz, Ph.D., Mental Health Director
Sutter-/Yuba counties Mental Health
Sutter/Yuba Counties Mental Health
1965 Live Oak Blvd./P.O. Box 1520
P.O. Box 1694
Yuba City, CA 95992
Yuba City, CA 95991
PHN: (530) 822-7200; Fax: (530) 822-7627
PHN: (530) 632-3202
FAX: (530) 674-8636
EMAIL: lindavano@ymail.com
County Crisis Intervention (24 hours)
cleonard@c21selectgroup.com
(530) 673-8255 or toll free (888) 923-3800
Tehama County
Lynn Corda Chamblin, Patients’ Rights Advocate COUNTY MENTAL HEALTH DEPARTMENT
PHN: (530) 527-4893
Ann Houghtby, MFT, Mental Health Director
Tehama County Mental Health Agency
Shirley Fay, Patients’ Rights Advocate
PHN: 530-824-5451 or 585-2320
P.O. Box 400
EMAIL: crghealth@sbcglobal.net
Red Bluff, CA 96080
Gail Locke, Patients’ Rights Advocate
PHN: (530) 527-8491, Ext. 3026
PHN: 530-527-5290
Fax: (530) 527-0232
FAX: (530) 527-4836
Health Services Agency/MH
P.O. Box 400
County Crisis Intervention (24-hours)
Red Bluff, CA 90680
(530) 527-5637 or 800-240-3208
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Joyce Ott, Patients’ Rights Advocate
P.O. Box 10
Junction City, CA 96048-0010
PHN: (530) 623-3997 or 623-1362
FAX: (530) 623-3997
EMAIL: joyceott123@earthlink.net
Dennis Wall, Patients’ Rights Advocate
Susan Nickey, Patients’ Rights Advocate
5957 South Mooney Boulevard
Visalia, CA 93277-9394
PHN: (559) 624-7470
PHN: 1-800-905-5597- Clients’ Line
FAX: (559) 737-4572
EMAIL: dwall@tularehhsa.org
SNickey@tularehhsa.org
Trinity County
COUNTY MENTAL HEALTH DEPARTMENT
Noel J. O’Neill, LFMT, Mental Health Director
Trinity County Behavioral Health Services
1450 Main Street/P.O. Box 1640
Weaverville, CA 96093
PHN: (530) 623-8293; Fax: (530) 623-1447
County Crisis Intervention (24-hours) (530) 623-5708 or
Toll Free (888) 624-5820
Tulare County
COUNTY MENTAL HEALTH DEPARTMENT
Cheryl L. Duerksen, Ph.D., Mental Health Director
Tulare County Health & Human Services Agency
5957 S. Mooney Blvd.
Visalia, CA 93277
PHN: (559) 624-7446; Fax: (559) 737-4572
County Crisis Intervention (24-hours)
Toll free (800) 320-1616
Tuolumne County
Nikki Karpinski, PRA
COUNTY MENTAL HEALTH DEPARTMENT
Tuolumne County Behavioral Health
Rita Austin, LCSW, Mental Health Director
Department
Tuolumne County Behavioral Health Department
2 South Green Street
105 Hospital Road
Sonora, CA 95370-5297
Sonora, CA 95370
PHN: (209) 533-6245
PHN: (209) 533-6245; FAX: (209) 588-9563
Voice Mail (209) 533-6253; FAX: (209) 588-9563
EMAIL: njkarpinski@co.tuolumne.ca.us
County Crisis Intervention (24 hour) (209) 533-7000 or
toll free (800) 630-1130
Ventura County
Tina Coates, JD, Client Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Ventura County Behavioral Health
Meloney Roy, LCSW, Behavioral Health Medical
4258 Telegraph Road
Director
Ventura, CA 93003-1699
Ventura County Behavioral Health Department
PHN: (805) 477-5731
1911 Williams Drive, Suite 200, Oxnard, CA 93036
FAX: (805) 644-4796
PHN: (805) 891-2214; Fax: (805) 981-2112
EMAIL: Tina.Coates@ventura.org
County Crisis Intervention (24 hours)
Toll Free 866-998-2243
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Yolo
COUNTY MENTAL HEALTH DEPARTMENT
Kim Suderman, Director
Yolo County Mental Health
137 North Cottonwood Street, Suite 2500
Woodland, CA 95695
PHN: (530) 666-8516; Fax: (530) 666-8294;
Meghan Stanton, Executive Director
Karen Cameron, Program Director
Patients’ Rights Advocates: Marsha Ballard,
George Galas, Lisa Long, Rae Mierke
Office of Patients’ Rights
1555 Park River Drive, Suite 213
Sacramento, CA 95815
PHN: (916) 333-3800; FAX (916) 550-1770
Yolo County Toll Free 1-877-965-6772
EMAIL: mstanton@consumersselfhelp.org
kcameron@consumersselfhelp.org
mballard@consumersselfhelp.org
ggalas@consumersselfhelp.org
rmierke@consumerselfelp.org
County Crisis Intervention (24-hours)
llong@consumersselfhelp.org
Toll Free (888) 965-6647
Yuba and Sutter County
Linda van Oosterhout, Patients’ Rights Advocate
COUNTY MENTAL HEALTH DEPARTMENT
Christine Leonard, Patients’ Rights Advocate
Brad Luz, Ph.D, Mental Health Director
Sutter/Yuba Counties Mental Health
Sutter-/Yuba counties Mental Health
P.O. Box 1694
1966 Live Oak Blvd./P.O. Box 1520
Yuba City, CA 95992
Yuba City, CA 95991
PHN: (530) 632-3202
PHN: (530) 822-7200; Fax: (530) 741-7108
FAX: (530) 674-8636
EMAIL: lindavano@sbcglobal.net
lomarican@sbcglobal.net
County Crisis Intervention (24 hours) (530) 673-8255 or
Toll free (888) 923-3800
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OTHER ADVOCACY PROGRAMS
CALIFORNIA ASSOCIATION OF MENTAL HEALTH
PATIENTS’ RIGHTS ADVOCATES (CAMHPRA)
Jill Ward, CAMHPRA President
Patients’ Rights Advocacy
2640 Breslauer Way
Redding, CA 96001
PHN: (530) 225-5506
FAX: (530) 225-5977
EMAIL: jward@co.shasta.ca.us
WEBSITE: http://camhpra.org/home/
CALIFORNIA NETWORK OF MENTAL
HEALTH CLIENTS (CNMHC)
Sharon Kuehn, Interim Director
California Network of Mental Health Clients
2012 – 19th Street, Suite 100
Sacramento, CA 95818
PHN: (916) 443-3232; Fax: (916) 443-4089
Toll Free (800) 626-7447
Website: www.californiaclients.org
CALIFORNIA MENTAL HEALTH PLANNING COUNCIL
Ann Arneill, Executive Director
1600 Ninth Street,#100
Sacramento, CA 95814
PHN: (916) 651-3839; Fax: (916) 651-3922
E-MAIL: ann.arneill-py@dmh.ca.org
California National Alliance for the Mentally Ill
(NAMI)
SACRAMENTO OFFICE
NAMI California
1010 Hurley Way, Ste 195
Sacramento, CA 95825
PHN: (916) 567-0163
FAX: (916) 567-1757
E-MAIL: support@namicalifornia.org
WEBSITE: www.namicalifornia.org
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Disability Rights California
TOLL FREE NUMBER 1-800-776-5746
TTY 1-800-719-5798
This toll free number will direct you to the nearest Disability Rights California office in your area.
Disability Rights California Web page: www.disabilityrightsca.org
Catherine Blakemore, Executive Director
Disability Rights Margaret Jakobson,
California
Mental Health Staff:
Alan Goldstein, Managing Attorney, Sacramento Regional Office
SACRAMENTO Suzanna Gee, Associate Managing Attorney
ADMIN
REGIONAL OFFICE 1831 K Street
LEGISLATION AND Sacramento, CA 95811
Regional Office…………………….916-504-5800
PUBLIC
INFORMATION
~ FAX Numbers~
Sac Regional FAX….……………...916-504-5801
UNIT (LPIU)
Sac Admin FAX……………………916-504-5902
PEER
SELF/ADVOCACY LPIU FAX …………………………..916-504-5807
PSA/DDPSA FAX…………………..916-504-5806
/DDPSA
OFFICES
Job Hotline Number……………….916-658-2659
Fresno Regional Office
567 W. Shaw, Suite C-3
Fresno, CA 93704
FRESNO
Phone………………………………..559-476-2000
REGIONAL OFFICE FAX…………………………………..559-476-2001
Disability Rights
California
Kim Swain, Managing Attorney
Mental Health Staff:
Disability Rights Daniel Brzovic, Associate Managing Attorney
California
Pamela Cohen, Staff Attorney
Maggie Roberts, Associate Managing Attorney
BAY AREA
1330 Broadway, Suite 500
REGIONAL OFFICE Oakland, CA 94612
Phone……………..510-267-1200
FAX………………..510-267-1201
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Candis Bowles, Managing Attorney
Mental Health Staff:
Disability Rights Melinda Bird, Senior Counsel
California
Matt Fishler, Staff Attorney, Kevin Bayley, Staff Attorney
350 S. Bixel Street Suite 290
LOS ANGELES
Los Angeles, CA 90017
REGIONAL OFFICE Phone………………………………213-213-8000
Fax………………………………….213-427-8767
Disability Rights Maria Iriarte, Managing Attorney
California
Mental Health Staff:
Ann Menasche, Staff Attorney, Michael Stortz, Senior Attorney
SAN DIEGO
1111 Sixth Avenue, Suite 200
REGIONAL OFFICE San Diego, CA 92101
Phone……………………………...619-239-7861
FAX…………………………………619-239-7906
OFFICE OF
CLIENTS’ RIGHTS
ADVOCATES
(OCRA)
Disability Rights
California
LISTING OF CLIENT’S RIGHTS ADOCATES ARE INCLUDED AS AN
ATTACHMENT TO THIS DIRECTORY.
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ADVOCACY RESOURCE
ACLU
Website: www.aclu.org
1-800-572-1092
AMERICAN MEDICAL ASSOCIATION (AMA)
515 N. State Street
Chicago, IL 60654
PHN: 800-621-8335
Website: www.ama-assn.org
BAZELON CENTER FOR MENTAL HEALTH LAW
1101 15th Street NW, Suite 1212
Washington, DC 20005-5002
PHN: (202) 467-5730; TDD (202) 467-4232; Fax (202) 223-0409
Website: www.bazelon.org
BUREAU OF MEDI-CAL FRAUD & ELDER ABUSE – OFFICE OF ATTORNEY GENERAL
Attn: Patient Abuse Program
P.O. Box 944256
Sacramento, CA 95244-4256
PHN: (916) 324-2466 TOLL FREE 800-722-0432 FAX: (916) 327-5253
Website: http://ag.ca.gov/bmfea/index.php
CALIFORNIA ASSOCIATION OF LPS HEARING OFFICERS (CALPSO)
P.O. Box 1129
Modesto, CA 95352
PHN: (209) 524-4494
Website: http://jlanghoff.squarespace.com
CALIFORNIA DEPARTMENT OF AGING
OFFICE OF THE STATE LONG-TERM CARE OMBUDSMAN
300 National Drive, Suite 200
Sacramento, CA 95834-1992
PHN: (916) 419-7500; Fax: (916) 928-2268; TOLL FREE 800-231-4024 “Crisis” Number
Website: www.aging.ca.gov/programs/obudsman.asp
CALIFORNIA DEPARTMENT OF PUBLIC HEALTH
LICENSING & CERTIFICATION- HEADQUARTERS
P.O. Box 997377, MS 3000
Sacramento, CA 95899-7377
PHN: (916) 552-8700, TDD 800-236-9747; TOLL FREE 800-236-9747
Website: www.cdph.ca.gov/programs/LnC/LncContact.aspx
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CALIFORNIA DEPARTMENT OFSTATE HOSPITALS
Cliff Allenby, Acting Director
OFFICE OF HUMAN RIGHTS
Glenna Wheeler, Chief
1600 9th Street, Room 432
Sacramento, CA 95814
PHN: (916) 654-2327; FAX: (916) 653-7212
Website: www.dsh.ca.gov
DSH-Mental Health Plan Ombudsman Service
Jeanette Barajas, Ombudsman
TOLL FREE 800-896-4042 ; TTY 800-896-2512
EMAIL: ombudsman@dsh.ca.gov
CRIPA - CRIPA is the Act (Civil Rights of Institutionalized Persons Act)
US Dept. of Justice
Special Litigation Section
950 Pennsylvania Avenue, NW, PHB
Washington, D.C. 20530
TOLL FREE: 877-218-5228 FAX (202) 514-0212;FAX (202) 514-6273
Website: www.justice.gov/crt
JOINT COMMISSION ON THE ACCREDITATION OF HEALTHCARE ORGANIZATIONS (JCAHO)
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
PHN: (630) 792-5000; Fax: (630) 916-5644
Website: www.jointcommission.org
NATIONAL DISABILITY RIGHTS NETWORK (NDRN)
(formerly NAPAS-National Association of Protection & Advocacy Systems)
900 2nd Street NE, Suite 211
Washington, DC 20002
PHN: (202) 408-9514; TDD (202) 408-9521; Fax: (202) 408-9520
Website: www.napas.org ; EMAIL: info@ndrn.org
NATIONAL ASSOCIATION FOR RIGHTS PROTECTION AND ADVOCACY (NARPA)
P.O. Box 40585
Tuscaloosa, AL 35404
Website: www.narpa.org
PUBLIC INTEREST CLEARINGHOUSE
433 California Street, Ste 815
San Francisco, CA 94104
PHN: (415) 834-0100; Fax: (415) 834-0202
Website: www.pic.org
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Professional Licensing Boards
BOARD OF REGISTERED NURSING
Mailing Address: P.O. Box 944210
Sacramento, CA 94244-2100
1625 North Market Blvd., Suite N217
Sacramento, CA 95834-1924
PHN: (916) 322-3350
Website: www.rn.ca.gov
BOARD OF VOCATIONAL NURSES & PSYCHIATRIC TECHNICIANS
2535 Capital Oaks Drive, Suite 205
Sacramento, CA 95833-2919
PHN: (916) 263-7800; COMPLAINT: 916-263-7827; Fax: (916) 263-7857
Website: www.bvnpt.ca.gov
MEDICAL BOARD OF CALIFORNIA
Central Complaint Unit
2005 Evergreen Street, Ste 1200
Sacramento, CA 95815
PHN: (916) 263-2382; TDD: (916) 263-0935; Fax: (916) 263-2435; TOLL FREE: 800-633-2322
Website: www.medbd.ca.gov
BOARD OF PHARMACY
1625 N. Market Blvd., N219
Sacramento, CA 95834
PHN: (916) 574-7900; Fax: (916) 574-8618
Website: www.pharmacy.ca.gov
BOARD OF BEHAVIORAL SCIENCE EXAMINERS
1625 N. Market Blvd., Suite S200
Sacramento, CA 95834
PHN: (916) 274-7830; Fax: (916) 574-8625
Website: www.bbs.ca.gov
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To order DSH LPS handbooks and LPS Posters, please contact:
Department of State Hospitals
Office of Human Rights
1600 9th Street, Rm 432
Sacramento, CA 95814
Telephone: (916) 654-2327
Fax:
(916) 653-7212
With each request, please specify LPS POSTERS OR HANDBOOKS, include your name, title,
organization making the request, number of posters or books, language (for posters), and mailing address.
You can also download the posters and handbooks from DSH’s website. Here is the link:
http://www.dsh.ca.gov/Publications/Patients_Rights/default.asp
If you have any corrections or changes, please e-mail Griselda Alvarez, Office Manager at
Griselda.Alvarez@disabilityrightsca.org or fax to (916) 504-5811
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Title 9 § 864-Complaint Procedures – County Residents
The Complaint process has four levels they are as follows;
The first level is the filing of the complaint. If there is dissatisfaction with the action taken, then the complaint may
be referred to the following levels. Every effort should be made to resolve the complaints at the lowest level
possible.
All documents that have been given and/or received during the complaint process must be included each time the complaint
is referred to the next level for it to be accepted; A referral or an appeal may be filed directly or the Patients' Rights
Advocate may provide assistance upon request.
The Second level of the complaint process is with the Director of Mental Health in the county the client is receiving services
in. This appeal must be made within 5 working days from the resolution or close date of the complaint. All documents that
have been given and/or received during the complaint process must be included in an appeal for it to be accepted; Appeals
may be made directly or the Patients' Rights Advocate may provide assistance upon request.
The Third level of the complaint process is with the California Office of Patients' Rights. Only appeals of a rights violation
will be accepted at this level. A Patients’ Rights Specialist and/or the Director will review the appeal and provided a written
recommendation for resolution. All documents that have been given and/or received during the complaint process must be
included in an appeal for it to be accepted; Appeals may be made directly or the Patients' Rights Advocate may provide
assistance upon request.
California Office of Patients' Rights
1831 K Street
Sacramento, CA 95811
The Fourth and final level of the complaint process is with the Department of Mental Health. If there is dissatisfaction with
the recommendation of California Office of Patients' Rights, an appeal may be made to the Department of State Hospitals,
Office of Human Rights. All documents that have been given and/or received during the complaint process must be included
in an appeal for it to be accepted; a final decision will be provided in writing.
Department of State Hospitals
Office of Human Rights
1600 9th Street, Room 432
Sacramento, CA 95814
If there are any questions about the Complaint process, please contact the Patients' Rights Advocate or the “California
Office of Patients' Rights” directly.
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