Administrative Projects Process Improvement

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Last updated:1/24/11 LBA

TOP PRIORITY

Administrative Projects

Prioritize: High,

Medium, Low

Project Description

Streamline the academic personnel process

Project Mgr.

Tom Rice

Create a comprehensive strategy for records management with a focus on transitioning paper processes into electronic format and using edocument technology to reduce space costs

Aimee Felker

Create campus regional business centers to pool administrative expertise

Lubbe Levin

Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Process Improvement

YELLOW

Narrative

December

2011

090210 - Tom Rice reported on the results of the committee which looked at the academic personnel process. This group recommended a short form dossier for use with regular merits, similar to the one in use at UCI. This is being proposed to faculty and could be implemented as soon as

Spring 2011.

090210 - He also discussed implementation of an electronic dossier, which the committee had recommended. Jim Davis and Tom Rice have hired a consultant to develop a proposal on this by November. The consultant will evaluate different electronic dossier options available internally, within the UC and externally.

Snapshot #

2

YELLOW

GREEN

Medium/High

TBD

November??

050710 – RSC asks for Phase Zero to be completed at no

(outside) cost. Report back in 60 days. 062810 - Aimee

Felker will be the new point person with a kick off date of

August 1. 090210 - moving ahead as an AMG assisted project.

March 2011

072210 - Ongoing effort being directed towards: completing the methodology that was started with the rest of the schools; planning a pilot for contracts and grants; working with systemwide efforts re: time and attendance systems. 092010 - project underway and Lubbe will provide update in Dec/Jan.

14

16

Prioritize: High,

Medium, Low

Project Description

Consolidate Data Centers/Servers

Project Mgr.

Andrew

Wissmiller

Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Information Technology

GREEN High

Narrative

March 2011

090210 - This is a planning project that will move toward the centralization of data storage and will kick off in September taking 12 -14 months to complete. It will look at the different needs in the different areas, and what can be delivered as a shared piece.

090210 - Inventory of servers and personnel has not yet been done and is included in the above project, but first users will be asked about their needs, before being asked to disclose the inventory. Data collection will begin in November.

RSC asked that the project continue to move forward and that another report to the committee be made in January or

February regarding the results of the inventory.

Snapshot #

24

Academic Projects

Prioritize: High,

Medium, Low

Project Description Project Mgr. Status

Low = $0 - $500K, Medium = $500K -

$2,500K, High - $2,500K +

Program Review

Due

Narrative Snapshot #

Challenge 45 – lower credit hour requirements

Judi Smith &

Robin Garrell

GREEN Potentially High

Reduce lower division requirements – such as foreign language graduation requirement and the general education requirements to decrease costs of introductory teaching

Judi Smith &

Robin Garrell

YELLOW Potentially High

Revenue Generating

Spring 2011

100510 - Challenge 45 will extend through Spring quarter

2010.

100510 - Judi Smith provided an update on lower division requirements in Humanities and in Undergraduate Education.

The language requirement, which affects 70% of the students, cannot be supported with the current funding level. The division will have to address this issue.

Expand the number of graduate programs levying differential fees

Glyn Davies YELLOW

Medium depending upon enrollment

October

033110 – Two new fees have been proposed for implementation in Fall 2011: Art & Engin.; APB will continue to work with OP to obtain approval for these proposals. --

System-wide Academic Senate has been added to the review process; proposal from Engin. to include doctoral students is without precedent.

6

10

5

Prioritize: High,

Medium, Low

Project Description Project Mgr. Status

Establish course materials fees and examine expansion of IEI to cover all undergraduate courses.

Judi Smith, Glyn

Davies & Jim

Davis

GREEN

Establish additional self-supporting degree programs

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Narrative

100510 - Jim Davis gave a status report on the Instructional

Enhancement Initiative (IEI) Fee, which is intended to increase the capability of the shared computing environment for students to support CLICC Lab, CCLE, Bruin Cast and lecture podcasts. The fee would be increased by a dollar per credit hour in areas that already have an IEI fee and the basic fee would be expanded to areas that currently do not have it.

Snapshot #

45

Glyn Davies &

Kathy Atchison

GREEN Medium November???

090210 - Task Force Report available for meeting. Slow process with a lot of unknowns, needs academic oversight.

46

Last updated: 1/24/11 LBA

Prioritize: High,

Medium, Low

Project Description

Increase the % of desktop and notebook standard configurations purchased

MOVING FORWARD - NO ASSISTANCE NEEDED

Administrative Projects

Project Mgr. Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Strategic Sourcing

Bill Propst GREEN Low

Narrative Snapshot #

October

060210 - Implement both standard configuration of computers and express shipping initiatives. Communication to all levels of users and improvements to purchasing websites to be developed by functionally responsible unit. Communication of overall program goals and benefits and strong request to adopt new practices to come from RSC. Bill Propst to develop an implementation timeline with dates, specific actions/communications and success criterion for each action for each initiative: 1) standard configuration of computers initiative and 2) express shipping. RSC will review implementation timelines. Report back to RSC if any barriers to implementation develop and/or assistance is needed.

15

Provide cost-savings incentives to contract with specific vendors for certain commodities in order to increase the % of spend captured by strategic sourcing contracts

Bill Propst GREEN

Aggregate software across the campus for packaged software applications to increase volume and improve pricing (includes broad use software & large scale application packages).

Improve the reliability and service performance of

“Software Central.”

Tom Trappler GREEN

Medium

$500,000

October

060210 - Continue. Communication to all levels of users and improvements to purchasing websites to be developed by functionally responsible unit. Communication of overall program goals and benefits and strong request to adopt new practices to come from RSC. Provide RSC with communication plan that includes messaging and timing for communications from the responsible functional unit to end users, as well as desired campus-wide communications from the RSC. Report back to RSC if any barriers to implementation develop and/or assistance is needed.

October

060210 - Proceed with implementation. Provide RSC with communication plan that includes messaging and timing for communications from the responsible functional unit to end users, as well as desired campus-wide communications from the RSC. Report back to RSC if any barriers to implementation develop and/or assistance is needed.

19

22

Prioritize: High,

Medium, Low

Project Description Project Mgr. Status

Network Vendor - Use Alcatel-Lucent at Layer 2

(department wall connections) instead of Cisco

Mike Schilling GREEN

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Low July

Narrative

072210 - Business case provided prior to the meeting - no

RSC discussion.

Snapshot #

25

Develop a policy that requires all users to use the strategic sourcing agreements in place for cellular plans with AT&T and Verizon

Aryan Rogers GREEN Low July 2011

060210 - Move this project forward. Provide RSC with detailed implementation plan including timeline with dates, actions and success criterion for each phase of project.

Provide RSC with communication plan that includes messaging and timing for communications from the responsible functional unit to end users, as well as desired campus-wide communications from the RSC. Report back to

RSC if any barriers to implementation develop and/or assistance is needed. 090210 - RSC indicated project ok to move forward.

26

Sustainability

Implement sustainable printing initiatives campuswide (e.g., duplex printing and eco fonts, which reduce toner usage)

Bill Propst GREEN

Use power cycling software to reduce PC energy consumption

Jackie Reynolds GREEN

Create local incentives for energy conservation though installation of local monitoring meters and charge-backs based on actual energy consumption.

Jack Powazek GREEN

Medium/High

Medium

Low

October

050710 RSC - Reynolds, Propst and VanLancker to report back in 60 days with a plan and communication campaign to inform the departments, as well as a plan to coordinate with

Purchasing. Make this as easy as possible for the campus to do.

August 2011

110810 RSC - Jackie Reynolds provided an update on the

PowerPro PC power management pilot project in the library.

This pilot saved about 61,000 kilowatt hours for 100 machines, which could translate to about $700,000 in savings for the entire campus. The next step in this effort will be to develop an implementation plan for presentation to the RSC.

May 2011

110810 RSC - Jack Powazek provided an update on energy conservation projects currently underway at UCLA, including the Energy Conservation Pilot and Green Office Initiative underway in the Anderson School in partnership with Facilities

Management Energy Services and Sustainability.

20

37

42

Prioritize: High,

Medium, Low

Project Description

Consolidate email and calendaring systems across campus

Project Mgr. Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Information Technology

Mark Bower

Commoditize wireless services utilizing a layered or shared service model for support of user services

Mark Bower

GREEN

GREEN

Medium

Low

Narrative

November

072210 - transition plan provided prior to meeting - no RSC discussion. Update expected during the fall quarter.

November???

060210 - Provide RSC with communication plan that includes messaging and timing for communications from the responsible functional unit to end users, as well as desired campus-wide communications from the RSC. Report back to

RSC if any barriers to implementation develop and/or assistance is needed. 090210 - RSC said project ok to go.

Snapshot #

21

23

Revenue Generating

Dispose of four properties

Sam Morabito &

Brad Erickson

GREEN High March

090210 - Status report provided to RSC. Potential closing on the sales is estimated for Spring 2011.

30

Increase the revenue generated from brand licensing

Rhea Turteltaub GREEN November??? 090210 - project timeline provided to RSC 31

Prioritize: High,

Medium, Low

Project Description Project Mgr. Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Academic Projects

Narrative Snapshot #

Prioritize: High,

Medium, Low

Project Description

Increase the enrollment of nonresident undergraduates

Project Mgr.

Glyn Davies

Increase the number of students that attend summer session

David Unruh

Status

Low = $0 - $500K, Medium = $500K -

$2,500K, High - $2,500K +

Revenue Generating

GREEN

Due

Narrative

High - excess of $3M for every

150 undergraduates

November???

033110 – Workgroup successfully appointed to develop recommendations for building capacity across campus to recruit non-resident students; workgroup report will be submitted by the end of April. 090210 - moving forward with a four year target plan.

Snapshot #

29

GREEN

033110 – VP Judi Smith has developed a new "College

Summer Institute" for 300 students; program will be increased in subsequent years; number of departments have increased offerings

39

Last updated: 9/30/10 LBA

HOLDING

Administrative Projects

Prioritize: High,

Medium, Low

Project Description

Centralized assessment of capital projects and space management.

Consolidate campus publishing of academic books to reduce costs.

Project Mgr.

Academic infrastructure - review organization and services provided by the Graduate Division.

Huron Group for

EVC

Sue Santon

TBD

Status

Opportunity

Low = $0 - $500K, Medium = $500K -

Revisit Item

$2,500K, High - $2,500K +

Process Improvement

GREEN

YELLOW

Medium

High

Narrative

072210 - Huron completed the Institutional Research review and is initiating a review of the Graduate Division to evaluate the effectiveness and efficiency of its activities in relationship to the academic units and schools, and to provide an organizational review of the division.

072210 - Assessment recommends a campuswide unit that evaluates requests for space. Steve Olsen and Sam Morabito endorse the need to tackle high priority projects such as this.

Suggestion made to include deans in the discussion. 050710 -

RSC asks to combine #36 with #34 (Create an Integrated

Asset Management Function - Santon). A working group to be assembled to develop a long-term strategy. Update in 60 days.

Snapshot #

4

33

Revenue Generating

RED

090210 - Editorial control would remain local and the design and production costs could be centralized. The first step is to gather more information. Huron may be engaged to assist in this. We want to continue to encourage as much academic publishing as possible, but the price of production could be reduced.

53

Academic Projects

Prioritize: High,

Medium, Low

Project Description Project Mgr. Status Low = $0 - $500K, Medium = $500K -

$2,500K, High - $2,500K +

Program Review

Due

Consolidating library operations for the research centers.

TBD RED

Narrative Snapshot #

050710 - RSC recommends pursuit of consolidating publishing on campus and consolidating library operations for the research centers. Review funding for Traumatic Brain

Injury Center with Gene Washington. EVC will work with the

Deans to establish targets for further change.

54

NO FURTHER REVIEW AT THIS TIME

Snapshot #

1

Project Description Project Mgr. Explanation

Discontinue minors with low enrollment and low enrollment courses

Judi Smith &

Robin Garrell

033110 – Course enrollment analysis underway. Established new goal to reduce under enrolled courses by 50%; low enrollment minors will be replaced with low enrollment majors. 100510 - Judi discussed with RSC; minors with low enrollment have minimal expenses to drop, but students are disconcerted; dropping of low enrollment courses is an issue that continues to be discussed with the deans. 012411 - Judi emailed that this in not a current project and should be set aside for now.

Revisit

Item

TBD

3

Develop a new model to allocate funds to research centers, which includes a strong focus on self-sufficiency.

Belinda Tucker

050710 - RSC recommends pursuit of consolidating publishing on campus (#53) and consolidating library operations for the research centers (#54). Review funding for Traumatic Brain Injury Center with Gene Washington.

EVC will work with the Deans to establish targets for further change.

TBD

7

Re-examine faculty administrative compensation practices for academic chairs, vice chairs & directors

Glyn Davies &

Julie Sina

030110 RSC - Continue to pursue. RENAME to Faculty Administrative Compensation Practices. No one is working on this.

8 Discontinue Title VI Funding Nick Entrikin Harmful financial and efficiency impact, difficult implementation, risk to UCLA reputation, resistance by incumbents TBD

9

13

Focus on improving throughput to completion of degree through policy changes and incentives/disincentives (e.g. credit or financial aid limits).

Penny Hein-

Unruh & Ron

Johnson

Deferred until a future time.

Reduce costs of promotion/advertising/marketing and leverage new media and communication contracting

Lawrence

Lokman/ Carol

Stogsdill

Combined with #43

TBD

17

Reduce HVAC services on all holidays and weekends

Jack Powazek Negative impact on research activities, disruptive to grad students, impact on special events and programs

27

Establish a differential fee for undergraduate students in an amount up to 20% of the education fee

Steve Olsen Commission for the Future recommends to not pursue this at this time.

28

Examine expansion of IEI or course material fees to cover all undergraduate courses

Glyn Davies combined with #45, similar agendas

TBD

TBD

NO FURTHER REVIEW AT THIS TIME

Snapshot #

32

Project Description Project Mgr. Explanation

Investigate the consolidation of the University data warehouse with the Students Records

Database

Jim Davis

020410-Raise as broader discussion item. Analysis of opportunities should include an evalutation of the existing/planned campus projects to determine how these projects relate to consolidation of data.

34

Create an integrated asst management function including reduce off-campus lease costs.

Sue Santon &

Brad Erickson

081010 - combine with #33 - Centralized assessment of capital projects and space management

36 Reduce Off Campus Lease costs Brad Erickson 050710 - Combined with #34 - Create Integrated Asset Management System (Santon)

Revisit

Item

TBD

35

Convert campus recreational fields and other grass areas to artificial turf

Sue Santon 030110 RSC - brief discussion - skipped for now

38

Expand the number of naming opportunities available on campus

Rhea Turteltaub 060210 - no further action required

TBD

TBD

40 Accept more AP Credits Judi Smith Financial impact may not be positive;

41

43

Reduce costs related to portal development, management and support by leveraging the

UCLA Campus Portal

Andrew

Wissmiller

050710 – pursuing the web portal infrastructure issue, as well as working through ITPB on developing templates for academic websites that can be brought back to the deans for consultation. Jim Davis to take lead. Will put together a group including ITPB and the academic senate. Update in 60 days.

Establish campus contracts with different levels of advertising and marketing agencies to enable individual units to leverage economies of scale.

Lawrence

Lokman/ Carol

Stogsdill

060210 - RSC would like Lawrence Lokman to indicate how much is being spent on different levels of marketing and advertising across the campus. This information will then inform the decision about whether or not to pursue reduced rate contracts leveraging UCLA’s spending for these services and support. User groups should be included in the data gathering process to determine level and type of expenditures. Report back to RSC with quantifiable data on decentralized campus spending on marketing and advertising for October 5, 2010 meeting.

TBD

NO FURTHER REVIEW AT THIS TIME

Snapshot #

44

Project Description Project Mgr. Explanation

Consolidate application support help desks, infrastructure, and FAQs management, examine shared/swat approaches to desktop support responsiveness, and centralize help desk functions around 24x7 Tier 1 Support

Mike Schilling &

Andrew

Wissmiller &

Stacey

Rosborough

050710 - RSC asks for a group to do a Phase Zero scan, combining all the issues and developing a plan of approach. 92110 - Davis says: I don’t see consolidating help desks enterprise or in general as having that major of a restructuring impact if tackled at this time. For the general department help desks it is very difficult to pursue physical consolidations because help desks and user support are so heavily integrated. It is better to let these follow consolidations. Jackie has been working many opportunities with these including the BOL through the help desk consortium. 092610 - Olsen says: we did not expect this would be a high value option, and I think it appropriately should follow the broader infrastructure analysis. 092810 - defer this project until the Infrastructure

Analysis for initiative #24 is completed.

Revisit

Item

TBD

47

Complete an assessment of the purchasing process; current process is inordinately complicated and requires a considerable amount of effort

Sue Abeles

060210 - The Financial System Replacement Project currently underway is reviewing the purchasing process as part of its effort. This, combined with the other customer satisfaction indicators described is sufficient to address this issue. RSC also recommends assessment of the user training processes currently in place.

TBD

48

49

50

51

52

Improve the reliability and service performance of “Software Central”

Andrew

Wissmiller combined with #22

Allocate state funds provided for undergraduate education by academic unit based on commitment to the mission and levels of success; measurers of performance include (1) enrollment (2) majors (3) retention/attrition (4) degrees granted (5) timeliness of d

Judi Smith Discontinue at this time.

Rent out underutilized facilities, such as classrooms, on weekends or other down times; explore the possibility of holding additional conferences on campus

Jack Raab &

David

Lowenstein

060210 - no further action required

Outsource non-emergency services provided by the Facilities department (i.e. plumbing, carpentry, equipment maintenance, etc.)

Lubbe Levin &

Jack Powazek

Meeting convened with Scott Waugh, Steve Olsen, Sam Morabito, Robin Garrell, Judy Olian, Lubbe Levin, Jack

Powazek, and Glyn Davies. Decision made not to pursue.

Expand on the course buyout assessment included in the academic toolbox report; understand the magnitude of the policy and determine if there are opportunities to allocates funds more efficiently

Judi Smith &

Robin Garrell,

Caroline West,

Glyn Davies

092810 - Judi Smith asked that the item on course buy-outs be removed. It’s one of those recommendations that requires a political willingness across the campus to address the complex question of “who owns teaching,” and I don’t think anyone wants to deal with that at present.

Allow faculty to accumulate unlimited sabbatical credits, maintain rules about return to work after use, limit rate at which sabbatical can be taken.

Visualization of desktops

062810 - UCOP issue - no further action required

Nick Reddingius

060210 - RSC asks for an update on desktop virtualization at UCLA to be sent before July 22 meeting.

Informational only.

TBD

TBD

COMPLETED

Snapshot #

11

12

Project Description

Install motion detector light switches and update heat sensors in telecom and server rooms in order to reduce total energy consumption

Project Mgr.

Jack Powazek

Narrative

Project has been completed at a cost of approximately

$30K. Motion detectors were installed in the largest CTS equipment rooms throughout campus, including the

Wilshire Center, University Apartments, and the UCLA

Santa Monica Hospital

Reduce the costs associated with project planning and delivery of capital and facilities projects

Susan Santon &

Jack Powazek

Major capital project limit was increased to $750,000 in

September 2009

18 Reduce mail delivery to once per day

Est. Cost

Savings

$25,000

$100,000

Brad Erickson

040710 RSC - Implement Plan. Share campus communication for coord with RSC. 050410 - campus communication - implement in July. 090810 - Implemented in full, no problems, no complaints from customers.

$96,623

N/A

N/A

N/A

Efficiencies

Gained

Campus

Communic.

Last updated: 11/22/10 LBA

Prioritize: High,

Medium, Low

Project Description

Credit Card Acceptance

NEW IDEAS

Administrative Projects

Project Mgr. Status

Low = $0 - $500K, Medium = $500K -

$2,500K, High - $2,500K +

Process Improvement

Due

Marsha Lovell tbd

Narrative

Jan-11

110810 - Steve Olsen and Sam Morabito recommended examining the campus practice of accepting credit card payment for student fees, room and board. There are now less expensive technological alternatives to this method of payment. It was agreed to hear a presentation on this topic at the next RSC meeting.

Snapshot #

Prioritize: High,

Medium, Low

Project Description

Develop online course/webinar on research ethics to reduce redundancy and increase cost effectiveness

Project Mgr. Status

Low = $0 - $500K, Medium = $500K -

$2,500K, High - $2,500K +

Information Technology

Due

TBD June 050710 - new ideas

Narrative Snapshot #

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