Chapter 9 – NSF Check Processing Paying by check is a convenient method of payment for parents and members of the general public, but sometimes checks are returned by the bank because funds are not available or the bank account is closed. When this happens, the bank will post a debit memo to the school’s internal bank account and return the original check or a facsimile copy of the check to the school, along with a debit advice. The debit memo should be posted to the school’s financial records and reversed against the account that originally received credit for the revenue and pursued for collection with the maker. Why are so many banks converting original checks to a facsimile copy? New legislation passed after September 11th, commonly referred to as Check 21, permits any bank engaged in the check clearing process to convert original checks to facsimile copies and destroy the original check. At that point the facsimile image of the check becomes the document of record, and banks process and handle the facsimile document through the same channels, except they now route the documents ELECTRONICALLY through the banking system, as opposed to transporting the checks PHYSICALLY from one bank to another. To get this concession from Congress, the banks guaranteed that they would honor facsimile copies in lieu of the original check. Therefore, a facsimile copy of an NSF check can be redeemed at the bank or submitted for re-deposit as an original document and the bank will accept it. It will be easier for the bookkeeper to reverse an NSF check if a notation is added to the check before it is deposited, making it possible to trace the check back to a specific account or deposit batch. Most bookkeepers write the internal account number on the check; others write the Batch#/Deposit# on the check; and some note the School Cash receipt number on the check. Schools with large volumes of checks often require the sponsors to write the internal account number on the check as part of the money collection process prior to submitting the deposit to the bookkeeper. The School Cash system allows bookkeepers to detail checks to the student level as part of the deposit process. If the school elects to detail checks in this manner and if one of the detailed checks is subsequently returned NSF, the bookkeeper can easily locate the exact check that was returned and the system will automatically reverse the NSF entry against the same category numbers that were credited when the check was originally deposited. Handling, Recording, and Filing NSF Checks When the school receives an NSF check from the bank, the following actions are required: 1. Make three copies of the check: • Route one copy to the teacher/sponsor to notify them that a reversal will be posted to their Activity Account. • Attach one copy to the NSF notice or collection letter that is sent to the parent. • Retain one copy as a permanent record to be attached to the NSF check log. 2. Log the NSF check in the School Cash system as a debit against the original deposit account. 3. Send a letter or NSF notice to the maker asking for payment in cash. With the advent of the credit card as a payment option for internal funds, some schools are assigning NSF checks to the Internal Accounts Manual 1 Chapter 9 4. 5. 6. 7. parent as a payment item so they can use VISA, Master Card, or debit card to make restitution for the NSF check. Retain the original (or facsimile) check in an NSF file until it is either paid or deemed uncollectible by the principal. Continue to pursue collection periodically and take appropriate action. For example, schools can notify the parent they can no longer pay by check (this is not always easy to enforce) or they can ban a student from extracurricular activities until restitution is made. However, students cannot be penalized academically or be excluded from most activities that occur during the normal school day due to an NSF check. Consult Policy 2.21, School Requests of Payment from Students, for more definitive guidance on acceptable payment requests from students. Record the NSF reimbursement in the NSF checks module of School Cash to update the NSF check log. Prepare a Monies Collected Report and record the collection in the Deposits module of School Cash by entering a Detailed Deposit Form when the NSF check is repaid. Entering NSF Checks in School Cash Returned checks must be entered into the School Cash system by the bookkeeper. In order to log an NSF check, the prior month’s bank reconciliation must be complete. From the main menu in School Cash select the Non Sufficient Funds menu item. The bookkeeper now has the option to add a new entry to the NSF log, print an NSF notice, receive an NSF Payment, or print reports on NSF Activity. Internal Accounts Manual 2 Chapter 9 To add a new NSF entry to the School Cash system, select the Add New NSF Charge button from the items on the NSF menu and click the gray New NSF Entry tab. Enter the following information as illustrated below: • • • • • • Deposit From – the name of the maker of the check NSF Date – the date from the bank debit advice Amount – the issue amount on the check Bank Charge – Do not use Category – Select the Account Name from the Pick List Admin Charge – schools are permitted to pass their NSF bank charge to the maker of the check as an administrative fee. However, they are not permitted to request an amount in excess of the amount they are charged by their banking institution. • Reason – the reason for the payment (Yearbook, SACC, Prom, etc.)—some schools have found it useful to include the name of the student here as well since this information prints on the reports and the NSF notice. Save the transaction to post an NSF entry to the School Cash ledger. The returned check transaction will be cleared as part of the bank reconciliation process. Schools that detail checks as part of the deposit entry process will be able to view a list of all checks that have been deposited on the gray List View tab. Enter the issuer’s last name to view the detailed checks from the database, highlight the appropriate check, and press Continue to fill in the amount and the bank charges associated with NSF check processing as shown above. Internal Accounts Manual 3 Chapter 9 Notify the Check Maker and Pursue Collection School Cash has the ability to generate a collection notice that can be mailed to the parent. Some schools are using this feature while others have chosen to generate a letter to the parent. Both methods are acceptable, but it is a good idea to include a copy of the check, regardless of the notification method. To generate an NSF notice in School Cash, select Print NSF Notice from the NSF menu. Then highlight the check to be included on the notice. Check the box to Include the School/Admin Charges on the NSF Notice if a school fee was added to recoup the school’s NSF bank charges. Checking the box will include the administrative fee on the NSF notice. Click Continue to view and print the NSF notice. Schools that detail checks during the Deposit process will also have the ability to extract the mailing address for the student, since student names and addresses come into School Cash from the TERMS Student system. A sample of the NSF notice generated in School Cash is included at the end of this chapter. See Exhibit 9A. Internal Accounts Manual 4 Chapter 9 Record the Repayment in the NSF Module of School Cash From the main menu select Non Sufficient Funds, Receive NSF Payment. A list of unpaid NSF entries will be displayed. Highlight the entry that will be repaid and click Continue. The system will default in the data from the original NSF entry, including the full payment amount and the current date. Select Continue to accept the date and payment amount or make any changes to the date and payment amount that are required. Click Continue to complete the payment transaction. All NSF repayments must be recorded in the NSF module to update the NSF Report. Whenever a cash payment is received for an NSF repayment, it must be included in a bank deposit and recorded through the Deposits/Receipts module of School Cash. Record the cash collection on a Monies Collected Report, log it on the Drop Safe Log, and the bookkeeper will enter the MCR into the Deposits module of School Cash. If the school elects to assign the NSF to the parent as an obligation in the Cashless Schools online credit card payment system, no cash bank deposit will be necessary if the parent uses a credit or debit card to satisfy the NSF obligation. The payment will come through the banking system as a Direct Deposit. Internal Accounts Manual 5 Chapter 9 NSF Reports in School Cash There are two reports in School Cash for NSF checks. One report shows only open (unpaid) NSF entries and the other shows all NSF entries. Throughout the course of the school year, most bookkeepers will prefer to print the report that shows only the open items. At the end of the year, however, it will be necessary to print the complete report and attach the copies of the checks so the auditors have a complete history of the school’s NSF activity. From the main menu select Non Sufficient Funds, View NSF Entries. Click the Print button and highlight the appropriate report: • NSF Transactions – includes all NSF Activity to date (Exhibit 9B) • Outstanding NSF Transactions – Includes only uncollected NSF entries (Exhibit 9C) A sample of both reports is included at the end of this chapter. End of Year Reporting Any NSF checks that are going to be pursued for collection in the following year must be reported to the Accounting Department as part of the fiscal year end closing exhibits. Whether or not to pursue collection is a school-based decision, and the principal must review the Open NSF report in order to make that judgment call. • If all outstanding NSF checks are collectible - the bookkeeper will generate the Outstanding NSF Report and send it to Accounting, signed by the Principal. • If, in the principal’s opinion, all collection efforts have been exhausted and the likelihood of collection is very small, the principal has the option to cross uncollectible items off the outstanding NSF list and change the report total to reflect that decision. The annotated list must be signed by the Principal at the end of the year and submitted to Accounting. • Schools have the option to ask the Data Processor to add NSF obligations to the TERMS Student system for possible future collection by using the A25 screen. If this option is taken, the funds will follow the student from school to school as long as the student remains in Palm Beach County Schools, and it is possible the obligation may be collected by the student’s next school. Records Retention At the end of the fiscal year, the bookkeeper must print the NSF Transaction report showing all NSF activity for the year. Include the check copies, any correspondence or NSF notices that were sent, and note any other collection efforts that were made. Retain all NSF documentation as part of the year-end files, which must be retained on campus in a secure location for five years. Internal Accounts Manual 6 Chapter 9 School Cash Online Resources Bookkeepers have three online options available to assist with NSF processing in School Cash. Tip Sheets and Video Clips – short illustrations of specific tasks – click on the Information icon at the top of the page to get step-by-step instructions from the School Cash experts. Enter user ID SCN and Password CASH to access the tip sheets and video clips. Frequently Asked Questions – an indexed list of questions from end users – click on the Resource Center on the main page to access FAQs from other users User Guide - Located at the bottom of every page - NSF processing is covered in Chapter 7 of the online user guide. Enter user ID SCN and password CASH to access the online user guide. Internal Accounts Manual 7 Chapter 9