Global Business Culture Delivering Cultural Connections Global Business Culture Services to Law Firms Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com Global Business Culture Delivering Cultural Connections Region/Country Specific Business Skills Global Business Culture’s country/region-specific training provides lawyers with the depth of knowledge required to understand the commercial drivers of their international contacts - and the confidence and skills needed to respond appropriately and deliver effective messages. We have a proven record of working with many leading law firms and in-house legal departments to facilitate the success of their practice within target countries and/or regions. We tailor our training support to meet each of our client’s objectives but examples of the benefits derived include: Building stronger firm-wide relationships with key international clients ɀ Trouble-shooting to improve communication with contacts from a particular culture ɀ Day-to-day business skills that work in the target country/region ɀ Mentoring for lead lawyers whose work has a specific geographic focus ɀ Thorough knowledge of the local business environment prior to opening a new office Global Business Culture has high levels of expertise and experience in many different business cultures around the world including: ɀ Africa ɀ Middle East ɀ Asia ɀ The Gulf ɀ Central & Eastern Europe ɀ UK ɀ China ɀ USA ɀ India ɀ Western Europe Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com Global Business Culture Delivering Cultural Connections Cross-Border Pitching The ability to bring in work in the increasingly competitive international legal market is becoming an ever more vital skill for lawyers. Global Business Culture’s cross-border pitching training programmes develop this skill by focusing on the key competencies needed to successfully promote the firm, the team and the individual on the international stage. Tailored programme content We work closely with our legal clients to ensure that all learning messages, case studies and roleplay scenarios are based around the specific challenges faced by the firm/practice area. Topics covered will include: ɀ Understanding multi-national clients’ expectations ɀ Defining and selling the firm’s USP ɀ Adapting the pitch for clients from different jurisdictions ɀ Gathering & sharing relevant information at short notice ɀ Dealing with resource shortages Unique course format Our unique course format allows lawyers to build and practice their international pitching skills in a competitive but safe environment: mistakes can be made and lessons learnt - but not at the expense of potential clients. ɀ A mock pitching scenario is developed based around a real or fictitious international client ɀ Delegate ‘firms’ prepare and deliver a pitch on a competitive basis and the ‘client’ will select a ‘winner’ ɀ Targeted input from Global Business Culture regarding the business-related cultural problems encountered in international selling situations ɀ Contributions from in-house Business Development about brand, PR, sales, standard pitch procedures etc (optional) ɀ Staged assessment and feedback about what went well and what went badly. Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com Global Business Culture Delivering Cultural Connections E-Learning Global Business Culture’s computer-based training programmes and resource packages mean that our legal clients can deliver key training messages to a geographically dispersed audience in a flexible, cost effective way. These computer-based options can blend with our face-to-face training but can also provide significant benefit on a stand-alone basis. On-line training programmes Via a package of two, sequential training programmes, learners are introduced to some of the main ways in which cultural difference can impact upon international business. The programmes build the skills and knowledge needed to avoid cultural misunderstanding by utilising a variety of interactive teaching methods, including self-testing of key points. ɀ How do people from different cultural backgrounds approach business? ɀ In what ways are international meetings affected by culture? ɀ How does cultural background influence how people lead and like to be led? ɀ How can we communicate effectively across the cultures? These training programmes are supported by a sturdy, SCORM compliant, Learning Management System. Worldbusinessculture.com Global Business Culture’s free-to-air website, worldbusinessculture.com, is the leading on-line resource for culturally-based business information relating to the world’s 39 leading economies; it provides comprehensive, on-going support to those who have participated in our face-to-face training. ɀ Detailed profile for each of the world’s 39 leading economies ɀ Business structures, management style, communication, women in business, entertaining ɀ ‘Top tips’ section for each country ɀ Cultural compatibility testing Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com Global Business Culture Delivering Cultural Connections Support Staff Law firm support staff are often at the sharp end of introducing change into an international law firm and as such face some of the biggest challenges. Global Business Culture has developed and provided training in the following key support areas: ɀ HR ɀ IT ɀ Finance ɀ Business Development ɀ Learning & Development ɀ Knowledge Management These programmes are tailored to meet the specific requirements of each law firm and the skills set of each delegate-group. Case studies and role-play simulation exercises can be developed which relate to current issues faced by the business function and firm. Examples of the issues addressed include: ɀ Achieving ‘buy-in’ to centrally agreed policies and processes ɀ Developing international communication skills ɀ Building successful multi-cultural teams ɀ Day-to-day strategies and tools for working across cultures Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com Global Business Culture Delivering Cultural Connections Client List Global Business Culture is proud to have worked with the following law firms: Ashurst Jones Day Allen & Overy Linklaters Berwin Leighton Paisner Lovells Bird & Bird Nabarro Clifford Chance Osborne Clarke DLA Piper Simmons & Simmons Eversheds SJ Berwin Herbert Smith White & Case Global Business Culture has also worked with many blue chip companies from a broad range of market sectors, including: ACCA Johnson Matthey BlackBerry (RIM) JP Morgan BT KMR Group Caterpillar McMillan Catlin Mizuho Centrica MOD Cummins Morley Fund Management HSBC PAREXEL IRI SSL International Global Business Culture 28 City Business Centre, Hyde Street, Winchester SO23 7TA Tel: +44 (0) 1962 820100 Fax: +44(0) 1962 820300 www.globalbusinessculture.com Email: info@globalbusinessculture.com