BADM 760 Contemporary Management Science Techniques (Section B2) Days & Time: 6:00-10:00 PM Monday Location: room 124, Main Campus Spring 2009 (Jan 5, 09 – Feb 23, 09) Course Syllabus Prerequisites: Statistics and Computer Science Instructor: Dr. Yu-Mong Hsiao 230 Lundy-Fetterman School of Business 910-893-1397 hsiao@campbell.edu Office Hours: 10:00-10:50 AM MWF, 11:00-11:50 AM TTh, or by appointment. STATEMENT OF PURPOSE: As an integral part of University purpose, this course is to equip students with superior vocational skills, productive insights, and professional integrity, and to transfer from one generation to the next the vast body of knowledge and values accumulated over the ages. COURSE DESCRIPTION: This course is a study of contemporary basic management science methodology with emphasis on the uses of computer technology to solve a variety of business and economic problems. Topics covered include linear programming (LP) models, network techniques, probabilistic techniques, forecasting, inventory models, game theory, and other non-probabilistic decision theory. COURSE OBJECTIVES: Course Learning Outcome The students will be able to understand and recall the terminology of decision making process, theories, and quantitative techniques in management science Given a business problem, the students will be able to analyze the situation, identify the key components required in the decision making process, and utilize the appropriate quantitative technique to solve the problem The students will demonstrate the ability to interpret and communicate their results Measures Written assignments; Exam using multiple-choice and problem-solving questions Problem solving assignments, Case study or real world/job related business applications. Written case study report; class discussions; and posting real world applications on the Bb course web site TEXT Bernard W. Taylor III, Introduction to Management Science, Ninth Edition, Pearson/Prentice Hall, 2007 SOFTWARE & WEB RESOURCE: 1. Excel QM, Crystal Ball, TreePlan, The Management Scientist, V.6 (packed with UG textbook) 2. Text Web Page: www.prenhall.com/taylor SUPPLEMENTARY READINGS AND REFERENCES: 1. William J. Stevenson & Ceyhun Ozgur, Introduction to Management Science with Spreadsheets, McGraw-Hill/Irwin, 2007 2. Winston Albright, Practical Management Science, 3e, Thomson/South-Western, 2007. 3. Anderson, Sweeney & Williams, Quantitative Methods for Business, 10th Edition, SouthWestern/Thomson Learning, 2006 SUPPORT SERVICES: 1. Students with documented disabilities who desire modifications or accommodations should contact the office of Student Support Services located in the University's Hight House. 2. For disability and tutoring services, contact: Miss Laura Rich - Director of Student Support Services, Hight House 104, 910-814-4364 3. For personality and career interest testing, and job placement services, contact: Mr. John Creech - Assistant Dean of Student Services, Hight House 103, 910-893-1901 or creech@campbell.edu ATTENDANCE REQUIREMENT: 1. Students are expected to be punctual and to comply with the University’s class attendance policy described on page 21 of Campbell University Bulletin; 2007-2009. 2. Students who fail to attend at least 85 percent of the class meetings (which means five absences or more) will not receive credit for this course. Each student should keep a record of his/her absences to avoid over-cutting. 3. If a student arrives after the roll has been called, the student will be counted absent unless he/she informs the instructor of his/her arrival immediately after class. Threetardiness will count as one absence. Early departure without permission and tardy for more than15 minutes will count as an absence. IN-CLASS USE OF LAPTOPS AND SIMILAR ELECTRONIC DEVICES In-class use of laptops, PDAs, cell phones, and other similar electronic devices is not permitted unless it is pre-approved or specifically instructed by the instructor. GRADING SYSTEM*: 1. 2. Two major tests Case Studies (10%), Discussion Board applications, Quizzes and homework (10%) Total 80% 20% 100% *Notes: 1. Tentative Test Dates: Mid-term Test Final Exam January 26, 6:00pm - 8:00pm February 23, 8:00pm - 10:00pm 2. No make-up quiz will be given for any reasons (excused or not). A zero grade will be assigned to the missing quiz. Homework assignments, delivery methods and due dates will be posted on the course website. Assignments, including case studies, discussion board posts, and homework, will not be accepted after the deadline. 3. All tests are mandatory. Missing either the mid-term or final exam will result in failing the course. If you know in advance that you will not be able to take the test on the date scheduled, the test should be taken early with instructor approval. If you miss a test with valid unexpected reasons, you are responsible for contacting the instructor ASAP to take the make-up test before the next class. Students who fail to take the make-up test during the permissible period will receive a zero grade. 4. Honor Code: Cheating of any kind including plagiarism will not be tolerated. The Honor Code applies to the major tests, pop quizzes, homework, case studies and all course assignments. Any cheating will result in an FX as the course grade and other possible sanctions. 5. There is approximately one quiz on each topic. 6. Due date, format, delivery method, and other detailed information concerning case studies, discussion board application, quizzes and homework assignment will be discussed in the first class. 7. Grading Scale: A = 90 and above; B = 80s; C = 70s and F = below 70. Students earn their grade according to the grading system indicated in this syllabus. To be fair to all students, I do not allow any individual to do extra project or work to improve his/her grade. I do not curve test grade, but I will make minor adjustment for the final letter grade if a student’s overall average is less than half of a point away from the next better grade. COURSE OUTLINE: Part 1. Introduction and Math Review (Ch. 1) Quantitative Methods in Practice Part 2. Linear Programming (Ch. 2, 3, 4) LP Formulation and Graphical Solution (Ch.2) Computer Solution and Sensitivity Analysis (Ch.3) LP Modeling Examples (Ch.4) Part 3. Transportation, Transshipment, and Assignment Problems (Ch. 6) LP formulation & Computer Solution Part 4. Network Flow Models (Ch. 7) Part 5. Project Management (Ch. 8) PERT network The Critical Path PERT under Uncertainty The LP Formulation for Project Crashing Decision Part 6. Decision Theory (Ch. 12) Decision making under uncertainty Deterministic Decision Criteria Optimistic approach (maximax, Minimin) Conservative approach (Maximin, minimax regret) Probabilistic Decision Criteria Expected Value criterion Maximum Likelihood Principles EVPI Decision Tree Analysis Expected Utility and Game Theory (CD-ROM Module E) Part 7. Forecasting & Regression Analysis (Ch. 15) Forecasting Methods • Time Series Methods • Moving Average • Weighted Moving Average • Exponential Smoothing • Linear Trend Projection • Seasonal Adjustments (handout) o Forecasting Accuracy Criteria: MAD, MSE Regression Analysis • Simple linear regression • Multiple linear regression o Goodness of fit (R2 and F test) Part 8. Inventory Management (Ch. 16) The simple EOQ model The EOQ model with noninstantaneous receipt The EOQ model with shortages The EOQ model with quantity discounts The Reorder Point and Safety Stocks Part 9. Probabilistic Techniques Queuing Analysis (Ch. 13) Markov Process Models (CD-ROM Module F) Tentative Schedule: January 5 12 19 26 February 2 Syllabus, Introduction to LP (Ch. 2), Computer solution and Sensitivity Analysis (Ch.3) LP Modeling (Ch. 4), Transportation/Transshipment/Assignment problems (Ch. 6) Network Flow Models (Ch. 7) Network Flow Models (Ch. 7), PERT/CPM (Ch. 8) 6:00PM -8:00PM: Mid-term Test (Ch. 2, 3, 4, 6, 7, 8) 8:15PM - 10:00PM: Decision Theory (Ch.12) Decision Theory (Ch.12), Forecasting & Regression Analysis (Ch.15) 9 16 23 Forecasting/Regression Analysis (Ch. 15), Inventory Management (Ch. 16) Inventory Management (Ch. 16), Queuing Analysis (Ch. 13); Markov Process Models (CD-ROM Module F) Case Study/Presentation (to be determined in the first class); Final Exam