Twisted
Jeopardy!
Heifetz vs. Kotter
for 100 Answer:
7 years
Heifetz vs. Kotter
for 200 Answer:
Jan Carlzon, CEO of
Scandanavian Airlines
System (SAS)
Heifetz
vs.
Kotter
Metaphors
&
Nicknames
Heifetz
on
Change Agents
Characteristics
of a
Leader
100
100
100
100
200
200
200
200
300
300
300
300
400
400
400
400
Heifetz vs. Kotter
for 100 Question:
What is the amount of time that elapsed
between initial publication of these two
articles?
Heifetz vs. Kotter
for 200 Question:
Who is the leader cited in an exemplary
context by both authors?
1
Heifetz vs. Kotter
for 300 Answer:
Heifetz vs. Kotter
for 300 Question:
Getting on the
Balcony
What is a prerequisite for the principles in
one article, for which there is no parallel in
the other?
Heifetz vs. Kotter
for 400 Answer:
Heifetz vs. Kotter
for 400 Question:
Change
Metaphors & Nicknames
for 100 Answer:
Bloody Awful
What do both articles characterize as an
environmental characteristic that is
conducive to leadership development?
Metaphors & Nicknames
for 100 Question:
What was the derogative
nickname for British Airways
before it recognized the need
to adapt and change?
2
Metaphors & Nicknames
for 200 Answer:
Metaphors & Nicknames
for 200 Question:
The Balcony
Where should leaders go to look beyond the
day-to-day activities, contextualize action
and recognize larger patterns of change?
Metaphors & Nicknames
for 300 Answer:
Metaphors & Nicknames
for 300 Question:
Pressure Cooker
Metaphors & Nicknames
for 400 Answer:
Chimps, Leopards
and Poachers
What metaphoric device best illustrates
Heifetz’ notion of a holding environment to
contain and manage change among
people?
Metaphors & Nicknames
for 400 Question:
What is the metaphor used to describe the
need to identify adaptive challenges and
avoid “extinction?”
3
Heifetz on Change Agents
for 100 Answer:
Holding Environment
Heifetz on Change Agents
for 200 Answer:
Regulating Distress
Heifetz on Change Agents
for 300 Answer:
An Engine of
Creativity and
Learning
Heifetz on Change Agents
for 100 Question:
What is the term used by Heifetz to describe
a place in which the leader creates
conditions for diverse groups to talk to one
another about the challenges facing them,
to frame and debate issues and to clarify
the assumptions behind competing
perspectives and values?
Heifetz on Change Agents
for 200 Question:
What is the leader’s most difficult job?
Heifetz on Change Agents
for 300 Question:
How does a leader view conflict?
4
Heifetz on Change Agents
for 400 Answer:
Work Avoidance
Heifetz on Change Agents
for 400 Question:
What forms of behavior are exemplified by
scapegoating, denial, focusing only on
today’s technical issues or attacking
individuals rather than the perspectives
they represent ?
Characteristics of a Leader
for 100 Answer:
Characteristics of a Leader
for 100 Question:
Stability
What is one characteristic of an
organization cited by Heifetz that is
not necessarily indicative of
leadership?
Characteristics of a Leader
for 200 Answer:
Characteristics of a Leader
for 200 Question:
Frequent, informal
communication
What is a key aspect of cultivating
leadership?
5
Characteristics of a Leader
for 300 Answer:
Decentralize
Authority
Characteristics of a Leader
for 400 Answer:
Disciplined Attention
Presentation for IT Leaders IV
by
• Chad Kainz
– University of Chicago
• Kyle Pope
– Massachusetts Institute of Technology
• Steve Updegrove
– Pennsylvania State University
With assistance from
• Jay Kohn
Characteristics of a Leader
for 300 Question:
How did SAS “give work back to the
people?”
Characteristics of a Leader
for 400 Question:
What trait is described by Heifetz as the
currency of leadership?
Final Jeopardy
What
characterizes
leadership?
– Stanford University
6