Disaster Recovery:
Helping Non-Profits to Plan,
Prepare & Recover
By: Lynn Do
Prepare to Ensure Business Continuity
It is…
• A way of doing business and continuing to stay in business
in the event of a disaster
• A plan to ensure business processes —including supporting
your customers, employees and suppliers—are always
available to meet critical needs
It is not
• A specifc product or technology or service
• A “project” with a beginning and an end
• Just disaster recovery or high availability
The Business Continuance Challenge
Over 50% of businesses that experience a major data loss ultimately
go out of business forever.
¾This percentage goes up to 93% if the outage lasts more than 10
days.
IT infrastructures hold critical data on the customers, products,
services and processes that fuel business success.
If this information is breeched, corrupted or lost, many businesses
would be brought to a halt.
Non-Profit Organization Protection Gap
Non-profits hold off on business protection spending because they:
¾ Don’t see themselves as targets
¾ Underestimate the risk of possible breaches and failures
¾ Underestimate the price they’d pay in the event a breach occurs
¾ Take a reactive approach
Even when non-profits move past complacency they:
¾ Don’t take action because they are confused about business
protection solutions
¾ Feel uncertain because solutions are too often complex and
expensive
What Are the Alternatives?
Local Backup Solutions
Offsite Storage Solutions
Managed IT Solutions
What Are the Alternatives?
Local Backup Solutions
Storage Media includes:
¾ Solid State Storage – (flash memory, thumb drives, USB Flash
Drives, Compact Flash, Smart Media, Memory Stick, Secure Digital
cards)
¾ Magnetic Tape
¾ Optical Disks (recordable CD’s, RW-DVDs)
¾ Hard Drives (External Hard Drive - USB, Internal RAID
failover/mirroring)
¾ Network Attached Storage (NAS Docking Station, NAS Media Vault)
¾ Storage Area Network (Storage devices attached to servers)
What Are the Alternatives?
Off-Site Data Protection
¾
Remote Backup Service via the internet (Electronic Vaulting)
¾
¾
Data stored on local media transported off site
¾
¾
¾
¾
Such as RenovoData, Mozy, Carbonite, etc.
3rd party Data Vault
Store off-site at another office location
Safe Deposit Box
Back up data on a second PC, stored at off site location
What Are the Alternatives?
Managed IT solutions
¾
Outsource data backup to the experts
¾
¾
¾
Onsite support – setup, determine your needs
Offsite Vaulting – protect data offsite in secure environment
Local IT Service Providers
¾
¾
¾
Greatly reduces staffing costs
Eliminates the need to purchase costly back-up solutions
Let’s you focus on your business, not on managing your data!
What Can You Start Doing Today to Keep
Your Business Safe?
• Identify Business Critical Files
Plan today
for the unexpected
• Determine your technology needs
• Investigate technology partner options
• Develop internal and external
communications
• Write and communicate your disaster
recovery plan - and practice it!
• Protect against viruses, hackers,
disasters, lost or stolen data, human
error
What Can You Start Doing Today to Keep
Your Business Safe?
• Designate personnel for getting back up
and running
Prepare to ensure
business continuity
• Train staff on your disaster recovery
processes
• Minimize risks by backing-up & protecting
business critical files
• Keep some spare PCs at an offsite
location “just in case”
• Secure your livelihood by securing your
back office “remotely”
• Use digital cameras to take photos for
insurance needs
What Can You Start Doing Today to Keep
Your Business Safe?
• Have the technology
(remote/mobile) to quickly restore
data
If disaster strikes,
recover your data
• Develop external communications
plan
• Use mobile devices so your
employees can keep working
remotely and keep communicating
Self - Assessment
1. Are you concerned that your normal business
operations might be interrupted by a natural or human‰Yes ‰No ‰Unsure
caused disaster?
2. Have you determined what parts of your business
need to be operational as soon as possible following a
disaster, and planned how to resume those
‰Yes ‰No ‰Unsure
operations?
3. Do you and your employees have a disaster response
plan in place to help assure your safety and to take
care of yourselves until help can arrive?
‰Yes ‰No ‰Unsure
4. Could you communicate with your employees if a
disaster happened during work hours or after work
hours?
‰Yes ‰No ‰Unsure
5. Can your building withstand the impact of a natural
disaster, and are your contents and inventory
sufficiently protected so they will not be damaged?
‰Yes ‰No ‰Unsure
Self - Assessment
6. Are your vital records protected from the harm that
could caused by a disaster?
‰Yes ‰No ‰Unsure
7. Are you prepared to stay open for business, even if
you cannot stay in or reach your place of
business?
‰Yes ‰No ‰Unsure
8. Do you have plans to stay open for business, even
if you cannot stay in or reach your place of
business?
‰Yes ‰No ‰Unsure
9. Have you worked with your community – public
officials and other businesses – to promote
disaster preparedness and plan for community
recovery?
‰Yes ‰No ‰Unsure
10. Have you consulted with an insurance professional
to determine if your insurance coverage is
adequate to help you get back in business
following a disaster?
‰Yes ‰No ‰Unsure
Self- Assessment Results
Your score indicates how well prepared you are for the disruption
caused by a natural or human-caused disaster.
7-10 Yes
=
You are well on your way.
4-6 Yes
=
You have lots of work to do.
1-3 Yes
=
You should get started immediately.
Developing Your Business Continuity Plan
Before you start, gather the information you will need to complete the
individual records for each form.
You will start by recording the following:
•
•
•
Employees (including owner)
Suppliers/ Vendors
Key Contacts
You will then identify:
•
•
Critical Business Functions
Recovery Location
Developing Your Business Continuity Plan
Capture Essential Business Functions:
• Vital Records
• Critical Telephone Numbers
• Supplies
• Equipment / Machinery/ Vehicles
Capture Vital Communication and Data:
• Computer Equipment and Software
• Voice / Data Communications
• Miscellaneous Resources
Dealing with D-Day:
• Disaster Response Checklist
Additional Resources
Nonprofit and Professional Associations:
•American Red Cross. http://www.redcross.org
•Institute for Business & Home Safety. http://www.ibhs.org
•National Emergency Management Association. http://www.nemaweb.org
•National Fire Protection Association. http://www.firewise.org
•Public Entity Risk Institute. http://www.riskinstitute.org
•U.S. Chamber of Commerce. http://www.uschamber.com
Government Resources:
•Federal Emergency Management Agency. http://www.fema.gov
•Federal Emergency Management Agency Publication Center. 1-800-480-2520
•U.S. Department of Homeland Security. http://www.dhs.gov
•U.S. Small Business Administration. http://www.sba.gov
Additional Resources
Business Continuity Planning Organization websites:
•Association of Contingency Planners. http://www.acp-international.com
•Disaster Recovery Institute International. http://www.drii.org
•Global Partnership for Preparedness. http://www.globalpreparedness.org
•The Business Continuity Institute. http://www.thebci.org
Business Continuity Planning Publication websites:
•Contingency Planning & Management. http://www.contingencyplanning.com
•Disaster Recovery Journal. http://www.drj.com
•Disaster Resource Guide. http://www.Disaster-Resource.com
•Disaster Recovery Yellow Pages. http://www.TheDRYP.com
Act Now!