Volume 2, Issue 1, 2009 AMAZING LEADERS CROWN Holly Chen & Barry Chi help others find success Top Achievers converge in the city of dreams Your Dreams, Your Future Earn an invitation to ACHIEVERS ’09 Biggest ACHIEVERS ’08 The Year the of t en Ev Celebration s i h t e v e achi ACHIEVERS ’08 page 2 Achievers belt out the hits with Rock Band at the Welcome Party. See the sights, the sounds, the memories. The best and the brightest stars in the Amway Global galaxy were shining CELEBRATING SUCCESS Amazing entertainment and magical celebrations. PERFECT PARTNERSHIP Meet Holly Chen and Barry Chi, CROWNS plus more bright Amway stars. page 6 at the five-diamond Venetian Resort in Las Vegas for Achievers ’08… the biggest business conference and celebration event of the year. Guests enjoyed five days of star treatment… world-class entertainment, exclusive parties, private shows, glittering paparazzi and fantastic cuisine… all in celebration of their spectacular, stellar achievements. page 14 Who was invited? Only those who achieved success as We are the answer to this economy. We’ve got the right products, programs and plan. Thanks to you, we’ve got the right people. Together, we are And when we work together, no one can touch us. That’s why we are at the top of this industry. And that’s true success. Founders Platinums or above… an extraordinary accomplishment. ACHIEVERS ’09 the once-in-a-lifetime event in Orlando that will celebrate 50 years of free enterprise. See back cover TRUE SUCCESS page 36 Find out how to make your dreams your future. LEADER’S PROFILE page 43 Bill Hawkins, Executive Diamond and outgoing IBOAI chair… learn his secrets of success. 1 THIS IS FOR YOU Las Vegas: City of Dreams . s a g e V . r u o m la G . Glitz Guests were treated to authentic gondola rides along the quarter-mile Grand Canal within the resort, an amazing re-creation of Venice, Italy. New pins had fun shopping for new baubles at The Grand Canal Shoppes… full of couture from world-renowned designers. FUN FACTS 4,605 The number of IBOs at Achievers ’08 Amway Global Achievers captured memories at The Venetian Las Vegas, a five-diamond luxury resort with the city’s most elegant casino. 13 Types of pasta served at the Welcome Dinner 24 Number of celebrity lookalikes at Achievers ’08 10 Number of actual celebrities at Achievers ’08 The Venetian is the brightest star in Las Vegas – a city that can be seen from space – a fitting place to host our own brightest stars. With 19 remarkable restaurants and six award-winning chefs, The Venetian provided magnificent cuisine for our deserving guests. 3 Number of Rock Band videogame stations where IBOs could rock out like their favorite musicians A cappella group Mosaic on stage at Achievers. 110 Number of shops and restaurants in The Venetian Achievers indulged in soothing facials, rejuvenating massages, and purifying wraps at the Canyon Ranch SpaClub. 8,108 Number of suites inside The Venetian 2 Favorite Treat Canyon Ranch SpaClub Pete and Lisa Herschelman Concord, California Best Part “Spending time with other Achievers and our upline.” Lisa and Conrad Hall Hermosa Beach, California Most Impressed “The hotel is unbelievable. You could get lost in here – it’s just beautiful.” Brian Griffith Barbados Kick it up e success? What’s the most important part of tru l. Realizing you have unlimited potentia You can’t buy a ticket to Achievers. You have to earn it. This is success you can feel. This is achievement you can touch. This you can take to the next level. G N I T A R B E L E C SUCCESS Compelling harmonies from MTV-award-winning group Mosaic struck a chord with IBOs. The a cappella mix of funk, jazz, hip-hop and opera gave Achievers a live, exclusive preview of the Group’s red-carpet Grammy 2009 performance. PHOTO VH1 host, Comedy Central comedian, and Achievers ’08 emcee Scott Bloom entertained IBOs with hilarious anecdotes and “celebrity interviews” – in which he interviewed IBOs who loosely resembled celebrities as if they were actually famous. Cost of 1,815 tickets for an exclusive Phantom show at The Venetian: $199,650 Cavanaugh, Musical phenom Michaelay’s hit musical adw the Billy Joel sound-alike from Bro s rushed the stage Movin’ Out, rocked the house. Fan amazing band. for photos with the pianist and his 6 Experience of seeing it with 1,814 of your closest friends: PRICELESS Two private Achievers performances of Andrew Lloyd Webber’s Phantom thrilled audiences with spectacular special effects. Named the #1 show in Las Vegas by the Las Vegas Review Journal, the production was developed exclusively for The Venetian. “Phantom was awesome! Loved every moment Christine and Raoul sang together.” Sonya and Jared Hoff Hanover, Pennsylvania 7 Ready for We’re always better if we work together. When we do that and have true partnership – nobody can touch us. success? let’s grow! Jim Hunking Managing director, CANADA The business is about making money and achieving your dreams. Joe Markiewicz IBOAI BILL HAWKINS IBOAI We can grow this baby like never before. It is a brand new day. We’re attracting the best and the brightest. STEVE LIEBERMAN VP and MANAGING DIRECTOR Cindy SeeHase director, TRADE DEVELOPMENT Alison Hague Director, TRAINING jim janz iboai Right now, this is the place to be. When you ask the legends in our business if they had to do it over again, what do they say? I would dream bigger. SANDY SPIeLMAKER VP SALES BOB ANDREWS iboai 8 We’ve never lost sight of the one element that’s critical to our success – that’s you. You have the vision. You have the leadership. You have the power to effect change. The Amway Global business is propelled by the power of our partnership – a partnership that has only strengthened in the first half century. We look forward to our journey with you. And we are committed to your success. JODY VICTOR IBOAI 9 Money, freedom, friendship and a challenge to accomplish – if that’s what you’re about, if that’s what it means to you to be an Achiever and IBO, then welcome. You’re who we are looking for. We may look back several years from now and remember today. We have the perfect plan. The perfect place. The perfect time. The perfect people… to build it big. To crush the competition and to take this opportunity wherever we want to take it. To help our friends become new Platinums, Emeralds, Diamonds. 2009 IBOAI Chairman Now is the time. Now is the place. Amway Global and IBOs are moving ahead together. For a first-ever Las Vegas-style feat, Amway Global commissioned award-winning illusionist Jeff McBride to celebrate top Achievers in a mesmerizing performance of magical acclaim. With his unique theatrical blend of pantomime, Kabuki theater and world class sleight-of-hand, McBride made the Chen-Chis, Duncans, Baes, and Shahs appear on stage in a sequence of mystifying, dramatic, and deeply moving illusions. Holly Chen and Barry Chi CROWN This is a business of helping others. As leaders, we assume added responsibility for the success of people in our downline. Our only limits are those that we place on ourselves. It’s my job to motivate IBOs and help them break through their barriers! Julie and Brad Duncan CROWN It’s powerful to see our friends recognized for their hard work and achievements. When it’s us on the stage, with people we love by our side and the audience full of people who have helped us, it’s a fantastic feeling. Albert and Monica Bae EXECUTIVE DIAMOND Many of the things others take for granted can be huge stumbling blocks for people new to the United States. Because we faced those same hurdles while growing our Amway Global business, our partners believe that they can find the same success we’ve found. Raj and Sangita Shah DOUBLE DIAMOND This business – the opportunity and the products – allows us to bring out the best in others and ourselves. We feel like we’re kids again because every single day we do something better, accomplish another goal, see the sparkle return to people’s eyes who have lost hope in their future. 12 13 Perfect PARTNERSHIP If you want to learn about building a successful Amway Global business, just watch Holly Chen and Barry Chi in action. Holly is an amazing leader, mentoring groups of Crown Diamond, Double Diamond and Executive Diamond IBOs. Barry is a talented trainer, teaching them how to improve retail sales. Together, they are a force. We are fortunate to have them on our team. Steve Van Andel, chairman of Alticor Inc., congratulates Holly Chen and Barry Chi on another incredible milestone: achieving Crown status in North America. Perfect PARTNERSHIP | CROWN Amazing Leaders Holly Chen and Barry Chi CROWN As Amway Global Crowns in the United States with an even larger business in Asia, Holly Chen and Barry Chi move easily through their busy schedules, often booked back-to-back with meetings and international phone calls. They light up the world around them with their enthusiasm and passion for helping people improve their lives and reach their dreams. Their goal: partner with Amway Global to offer the best business and product knowledge to as many Independent Business Owners as possible at every level of achievement. Along the way, Holly and Barry continually inspire and challenge even their most successful downline to keep moving forward. “This is a business of helping others,” says Holly. “As leaders we assume added responsibility for the success of the people in our downline. Our only limits are those that we place on ourselves. It’s my job to motivate IBOs and help them break through their barriers.” “We love Amway Global people, all of the products, and the IBO Compensation Plan. Even more, we love the happiness in our lives and being able to help others find the same happiness and sense of peace.” To help children, Fueling leadership in others funding projects to build and furnish There’s no better way to learn about building a successful Amway Global business than to watch Holly and Barry in action. Holly’s obvious enthusiasm bubbles over as she tells how much she enjoys bringing groups of Crown Diamond, Double Diamond, and Executive Diamond IBOs under her wings to conduct what she describes as “concentrated training sessions.” These IBOs are invited because they are leaders in the business, but they are still hungry for information on how to improve retail sales, motivate and train new IBOs and inspire others to build momentum in their organizations. Holly and Barry have been countless schools in rural China and Taiwan Achiever snapshot Holly Chen and Barry Chi… • Have the most Founders Achievement Awards points at the end of FY08: 64.25 • Are Double Crown Ambassadors in Taiwan as of 2003, Founders Council members in China, and Crowns in the United States • Were an elementary school teacher (Holly) and an engineer (Barry) in their former lives • Have come a long way. “I was a child in poverty, and then I was a mother in poverty, but now I’m a grandmother of abundant wealth. And the change is because of Amway,” says Holly 17 for many years. Perfect PARTNERSHIP | CROWN Family in action Years of experience give Holly and Barry the confidence to know that most puzzles can be solved with patience and problems resolved with new perspective. “Barry and I have no room for negative thoughts,” says Holly. “Why should we? There’s so much happiness in our lives. Every day there’s nothing but total happiness within us.” With so much to be thankful for on the business side, Holly and Barry turn thoughts to their two sons and daughter – all of whom are very active in their own Amway Global businesses. Sweet life in Vegas. A dynamic duo “Holly and I are in complete harmony,” says Barry. “She leads, and motivates with her outgoing personality, and I support her in every way.” “The business had a big and positive influence on our children,” says Barry. “Early on, they learned about respect and politeness with adults, but also how to reflect on problems in order to get through them. In addition to developing excellent people skills, they’ve developed a strong work ethic. Today, the kids are driven to help others find success in the business. I have complete confidence that they will accomplish every one of their dreams.” Holly and Barry with their daughter Annie and her husband Wayne. They agree that good training and education are vital to success. “I work hard to show others how to use the products as sales tools,” says Barry. “The key is to use the products, follow the plan, never give up, and always look for your next dream.” Barry loves ARTISTRY®products. He marvels at the quality of the products and revels in being able to express his artistic talents to guide instructors at training centers around the world. He teaches an intensive program that includes a two-hour segment on techniques for applying eye makeup and the concepts of color, lines and texture. Barry also teaches how to demonstrate many other product lines, from the L.O.C.® brand, DISH DROPS® brand to iCook® Cookware. While Holly and Barry have a home in Sparks, Nevada, they usually live out of their suite in the luxurious Bellagio Resort in Las Vegas. The average gross monthly income earned by “active” IBOs was $115 (US)/$181 (CAN). The success depicted may reflect income and investments outside the IBO Plan. Approximately 66% of all IBOs of record were found to be active* and the percentage of active IBOs who achieved Crown qualification in FY07 was .0011%. “Brand new IBOs grow in their enthusiasm when they learn about the science and technology behind products like the NUTRILITE® brand, ARTISTRY brand, iCook Cookware, and other products,” says Holly. “When they truly believe in our products, they will be rewarded and their business will begin to take off. The goal is to help IBOs get to this stage within the first three months. The sooner someone experiences success, the sooner they’ll understand how our business, like no other, gives back what you put into it.” *Based on an independent survey during 2001, “Active” means an IBO attempted to make a retail sale, or presented the AMWAY GLOBAL™ Independent Business Owner Compensation Plan, or received bonus money, or attended a company or IBO meeting in the year 2000. “Gross Income” means the amount received from retail sales, minus the cost of goods sold, plus the amount of Performance Bonus retained. There may be significant business expenses, mostly discretionary, that may be greater in relation to income in the first years of operation. 18 Around the world. Holly and Barry’s business is global in every sense of the word. Based in both Las Vegas and Taiwan, they also have business in China, Hong Kong, Japan, Malaysia, Indonesia, Korea, Russia, New Zealand, Spain, Vietnam and Germany. 19 Perfect PARTNERSHIP | FOUNDERS DIAMOND s to ite u v n i ey talk. n atio h vers n o c ful, t e up t g a r n i g tart les. order re so a r next ove ser samp u l e o l e y p e r W e off . o w whe e from lly pe a as w er kno ty will com c v e i n p u i Yo un Ty pared! s opport Be pre or busines We gather together with our IBOs on a regular basis to tune up our skills, which then improves our group’s business performance. Jungah Han & Wonbo Shim Paula & Johnny Matos Taking pride in products, in ourselves. When Wonbo Shim insisted that he and his wife try out Amway Global products in order to start a business, she was cautious. But then, a product love affair began. “Since I started using DISH DROPS®Dishwashing Liquid all those years ago, my hands look and feel healthier – even in our harsh Minnesota winters. The difference is that our formula contains AHA and moisturizers!” Soon the Shims were using – and loving – many other Amway Global products, and expanding their sales confidence. “With all of the research and documentation behind our products, it’s not just ’our opinion’ that they’re good for us, or that they’re the best,” says Wonbo. “People respond to quality.” Jungah Han says, “Retail sales are an important part of our plan, so using and selling more is a regular topic of discussion at our home meetings... using products is the best way to understand what we sell, and that knowledge boosts confidence levels. When IBOs start retailing and seeing the results right away, it’s a huge motivator that helps them believe in themselves and want to keep going.” With three children, Sandra, Catherine, and Kristin, the family is constantly on the go – always taking with them a few NUTRILITE®bars to share. In the business of uplifting others. Johnny Matos says it revolves around two wonders – “when you grow, and when you help others grow.” Supporting people in their group is a priority Johnny and Paula share. Every day, Paula blocks out time in her schedule to meet or phone IBOs. Johnny responds to impromptu needs. They travel often within the Dominican Republic, the United States, and Columbia, doing business and making sure their people get the personal attention they need to succeed. When IBOs don’t make money right away, they become discouraged. That’s why, according to Paula, “Immediately, we teach people about building a balanced business by using the products themselves, retailing to customers, and sponsoring others to do the same. We keep them involved and learning through workshops and product demonstrations.” Johnny appreciates Paula’s enthusiasm for helping others and describes her as the engine that keeps everything running. He says, “From the very beginning, it has always been Paula who propelled us forward. There’s never yet been an obstacle too big for my wife to conquer.” Paula describes family life as happy and tranquil. The Matos children – Cesar Antonio, Eudy, Jay Paul and Paola Johanna – enjoy spending time together and helping out with the family business. Minnesota 20 Dominican Republic 21 Perfect Alfaros e njo entertain y world-class ment PARTNERSHIP | DIAMOND h pose wit Garcias gh u a n a v Ca Michael owerful e more p e world ar th in s g Few thin than a ush. positive p pe. A smile. m and ho s i . m i t p o f are tough s g n i h A world o t hen n do it ” w a c u o y “ A If you have a dream, give it a chance to happen. Rich DeVos Estela & Eusebio Alfaro Illinois Listening and learning to succeed. Mentors make a big difference. Just ask the Alfaros. “Our upline proved to be a master. He believed in us… and he lit a fire inside us.” Eusebio and Estela responded, changing their approach from selling any product to getting to know people and understanding individual needs. Estela says, “We ask more questions and really listen. We’re able to personalize our product recommendations. Customers respect the difference, and our sales are increasing.” New listening skills bumped the Alfaros up to Diamond status. “It’s human nature to give someone we know more of our time, and usually trust follows when actions match our words. That’s why it’s not enough to just give away products,” Estela cautions, “Make sure to follow up, be ready to listen, and ask a lot of questions.” Today, three generations of Alfaros are IBOs – and every one has discovered the link between listening and selling. Maria & Pablo Garcia New York Easy does it. “You can’t push people,” says Maria Garcia about challenging downline IBOs to new levels of success. Before she and husband Pablo became Diamonds, Maria says she had a lot of growing to do: “I needed to understand people better and become a better listener,” she says. “The upline team plays an important role in providing steady, gentle guidance.” Knowing that upline IBOs would help them through their new endeavor gave the Garcias the confidence to jump in. In three years they reached Emerald, and Pablo closed his auto repair shop. Maria walked away from her job as a home-care aide to the elderly. Using their lighthanded approach, the couple offers weekly workshops to IBOs interested in specializing in a product line. They’ve also gently encouraged their two sons to build businesses of their own – giving them room to grow at their own pace. The Laus m eet Marilyn looka like at Welcome Party So Ying & Dennis Lau California Doors to opportunity. In 1980, Dennis and So Ying Lau left China in search of opportunity. In the United States, the couple took a variety of jobs and eventually opened a garment factory in California and two machinery factories in China. When an employee introduced them to the Amway Global Compensation Plan, “I fell in love right away,” says So Ying. “The more we learned about the company – the quality of the products, the satisfaction guarantees behind them, and the environmentally responsible policies – the more impressed we were,” adds Dennis. “Now, the more we work, the more we want to do. There seem to be unlimited profit sources, and everything we do yields results.” All the Lau children are IBOs. And since family is priority one, they create a family-like atmosphere at sales meetings, sharing meals and building relationships. “We want to open that door for as many people as we can,” says Dennis. 22 23 Perfect PARTNERSHIP | EMERALD Diva & La O n ta ri o tha Divak aran es Corey Jon & s e r lo o D Pavel & Liliam Gó Fl or id a mez N e w Yo rk Living the dream: They wanted to earn enough to allow her to stay home with their two sons. Diva says he “recognized right away that this was the best business opportunity around.” Looking to the future: “When we tried the products, the quality was obvious,” says Latha. Everyone is looking for ways to make office and home environments healthier… we provide opportunities they can’t turn down.” Anish & A C a li fo rn ia nita Aror a Living the dream: The couple works around their kids’ school, play dates, zoo visits and art projects. Looking to the future: Anish is still employed as a computer engineer but looks forward to joining his wife full time. Anita enjoys great success with retailing, especially with the new health and beauty sales kits. “We have many customers purchasing at retail. They love the products and service – we love the PV.” Living the dream: They look for credibility they can sell and find it in products from Ribbon Gift Collections, NUTRILITE®and ARTISTRY® products. “How can you get any better?” asks Dolores. Their answer – an opportunity that also lets them spend time with their kids. Looking to the future: They’re keenly focused on two goals: “leaving a legacy for our children” and helping others “have the same choices we have.” u iu-Yuen Hs h S & n a u Suei-Y ia C a li fo rn Living the dream: They enjoy mixing pleasurable pursuits – like working out together at the gym – with their business agenda. “The gym’s a great place to promote NUTRILITE® Sports Nutrition and XS® Energy Drinks,” says Pavel. Looking to the future: This couple loves to introduce people to new products and Amway Global. “It’d be selfish of us not to share… this helps people live better lives.” Enriqueta A ri z o n a Living the dream: A major move and hectic worklife had them stressed – until they found some remarkable products. “I became a walking advertisement for the products we were selling,” says Shiu-Yuen. “I believe NUTRILITE® products help me feel young, and ARTISTRY® products help me look young.” Looking to the future: “We love building this business together,” says Suei-Yuan. “We have the opportunity to shape our future with no limitations.” 24 & A nt o n i o Torres Living the dream: She believes their mentors offered an answer to prayer. “Our Amway Global business has given us time we were lacking – time as a couple and time with our children.” Looking to the future: “We love helping the people in our group!” says Enriqueta, who knows firsthand the benefits of mentoring. Antonio’s excited to spend more time writing music he performs at local events and in Mexico. Leister Chad & Corrie ia Pe nn sy lv an Evelia & J o se Il li n o is Luis Clem e nt e Living the dream: They started their business a month after their wedding. “We loved the people and lifestyle. Amway Global products support a healthier lifestyle.” Living the dream: They love working as a team. Evelia’s knowledge of cosmetology makes ARTISTRY® a natural fit. And Jose, a sportsman, promotes the NUTRILITE® sports nutrition line. Looking to the future: She says, “Amway Global provides us with a powerful vehicle to help us build our business – it’s our job to steer it.” Today, the couple is building a family tradition: Thirteen-yearold daughter Mackenzie is eager to join in events and business trips. Looking to the future: He says, “our business support system makes selling easy.” She adds, “It’s really about so much more than money. It’s about opening the possibilities for us as a family.” Their oldest child is a new IBO. ee Lora & Joon L N ew Je rs ey Living the dream: While Joon is overseas on business, Lora has built their Amway business on her own. “My husband is my greatest supporter,” says Lora. Looking to the future: “This business has helped me connect with so many different people, some of whom have become customers, if not IBOs themselves.” Relationships have brought her happiness – and plenty of possibilities for the future. Juan Anto Il li n o is nio & Dor a Cruz Living the dream: They say this business brings people together. “We’re welcomed into people’s homes – and we get to show them how it’s possible to change their lives for the better.” Looking to the future: She specializes on retailing ARTISTRY® and he, DOUBLE X® products. According to Dora, “Once a customer falls in love with these products, they keep ordering them.” 25 n & Kens ne Joycelyin Is la n d s dy Rawlin U .S . V ir g Living the dream: She saw “unlimited opportunity to build new skills and develop greater self-confidence.” He supported her every step of the way. Looking to the future: “Instead of seeing us focused on accruing money to get the life we want, our children will grow up in a business where focusing on relationships and personal growth actually generates success,” says Joycelyn. “That difference is priceless.” a Mario Sos & y n le r a M O n ta ri o Living the dream: Attracted to the business by the prospect of unlimited income, the Sosas have found great success with sampling and retailing. “Once people try the products, they don’t want to use anything else,” Mario says. Looking to the future: “We’ve grown in ways that matter and become closer as family,” says Marleny. All of the couple’s children are active in the business. Achievers ’08 qualifiers Bofenkamp, Dan & Stacie Bucio, Ulises & Rosa Carlos C, Abel & Najera, Aurelia Chawla, Ravi & Kapil, Charmy Church, Randolph & Jeanette Boggus, Jerome & Peggy Buckley, James & Beatrice Carlson, Donald & Susan Chee, Say Teik & Diane Juit Cid, Leonel & Di Meglio, Lisa Bolin, Bob & Irene Buell, Ron & Kristie R Carlson, Shawn & Robyn Chen, Jenny Cid, Victor & Julia Bond, Bruce & Louisa Bueno, Silvia Caron, Niurka & Diaz, Ignacio Chen, Jiexiao & Qiu, Zhiyong Cignola, Claudio & Pennesi, Luana Aboytes, Marina & Marco Ames, Sandy Aube, Eugene & Aline Baron, Robert & Laura Berendes, Brad & Jodi Bonelli, Laurance & Sandra Buenrostro, Marcos & Martha Carpinteyro P, Rutilio & Vazquez, Lilia Chen, Min & Qin, Pu Ciotta, Michael Acheson, Aaron & Lori Amin, Dinesh & Urvashi Augustine, Jose Barrera, Edson & Cecilia Berger, Amy & Charles Borgne, Dennis & Ginny Buffington, Larry & Cheri Carrillo, Jose & Nidia Chen, Salena & Wong, Norman Ciprian, Mario & Adria Ackley, Mark & Karen An, Jung Hee & Choi, Annie Aumont, Monic & Binette, Gilles Barrera, Rexanne & Ray Berger, Michael & Gayelynn Bork, Elaine & Bruce Bulmer, Roy & Mary Ann Carrillo, Louie & Kathy Chen, Thomas & Szu Liang Ciulla, Chris & Candy Acosta, Alejandro & Blanco, Karen Anaya, Isabel & Torres, Martin Autry, Betty Barrette, Nathalie Bergoffen, Paul & Phoebe Bostic, Marshall Bundy, Michael & Susan Chendrimada, Poovaiah & Lina Claps, Liling & Victor Acosta, Jose & Romero, Nectalina Andersen, Ben & Ancheta, Bev Avellaneda, Mariza & Julian Barrientos, Sixto & Berta Berland, Vince & Laurita Bote, Rafael & Magda Bungaroo, Mahendra & Vimi Carrizal, Maria Del Rosario & Saturnino, Banos Cheng, Chosen & Carmelina Clark, Andrea Adams, Joseph & Karen Andersen, Debbie Avendano, Jesus & Lourdes Barteck, Henry & Priscilla Berman, Don & Janice Burch, Pam & Tim Carroll, Michael K & Robin Cherest, M Chris & Judith Clark, Eldon & Carol Adams, Walter P & Sharon W Anderson, Scott & Laura Avila, Alberto & Cruz Bartlett, Mike & Cindy Bermudez, Gerardo & Delmy Boudreault, Sylvain & Dallaire Dion, Julie Burch, Rose & Francis X Cartagena, Jose & Noemi Cheruvu, Radhakrishna & Venkata Clark, Gary & Bonita Adhvaryu, Arti & Devang Andrew, Scott & Daphene Avila, Eleazar & Sara Barto, Robert S & Stacey L Bernabe, Deudiel Y & Angelica M Bourgeois, Mike & Lori Burgess, Harry M & Shirley S Case, David L & Cynthia L Chevalier, Diane Clark, Todd & Deborah Agard, Jim & Vacher, Allison Andrews, Bob & Terry Avila, Rogelio & Herrera, Norma Bass, Alan & Teasha Bernal, Marina & Lezama, Israel Bowman, James Burgos, Hugo & Miriam Chheda, Jinen & Pankti Clarke, Wayne & Donalee Agarwal, Tarang & Ekta Andrews, Cale L & Aura Avina, Jesus & Montenegro, Francisca Bateman, Michael & Connie Bernal, Modesto & Blanca Boyd, Sylvya & John Phillip Burnett, Kenneth & Veronica Casillas, Maria Soledad & Castro, Eduardo Chi, Barry & Chen, Holly Claudio, Angel & Maria Cruz Ageeb, Greg Awad, Ramy & Dalia Bates, Thomas & Norma Bernard, Alain & Johanne Boyson, Mark & Barbara Burnett, Lynn & Joanne Castaneda, Patricia & Blanco, Nubia Chi, Wei Clauson, Wayne & Dorothy Aggarwal, Lalit K & Suparna Angeles, Abraham & Baltazar, Enriqueta Awte, Nitin & Khandekar, Shalaka Batt, Viktor & Olga Bernier, Yves & Desnoyers, Claudine Bradfield, Chester & Nancy Burns, Jim & Karen Castillo, Beatriz & De Luna, Luis A Chiang, Eva Ii & Zhang, Wan-Ting Clem, Ray & Judy Aggarwal, Vineet & Jalan, Shivani Angiuli, James & Laurie Aya, Martha & Hernandez, Felix Bayley, Neville & Jan Berryman, Jacob & Lacy Bradshaw, Charles & Martha Burns, Robbie & Kathy Castillo, Enrique & Socorro Clevenger, Royal & Barbara Agnew, Thomas Angle, Alex & Laura Ayala, Armando & Maricela Besch, Thomas N & Peggy D Bransford, Everett & Deborah Burt, Moses & Audrey Castillo, Pablo & Felicita Agrawal, Shilpi & Rakesh Anness, Barry & Donna Aycock, Mike & Margaret Bazan, Francisco & Leon, Geovana Gomez Llanos Chiange, Lily Frances & Yeh, Daniel Frederick Best, Philip A & Julia Braun, Audrey & Dale Burtoff, Louis M & Juliana Castillo, Ramon & Nunez, Alba Childers, Bill & Hona Cobb, James & Mary Charlotte Aguilar, Alex & Rosa Antoine, Veronica & Gerard Ayers, Gary & Nancy Beaird, Dallas Castro, Renato & Longoria, Maria Childs, Robert & Bonnie Cohen, Jose & Tojeiro, Leity Antony, John & Kelly Ayers, Toby J & Mia M Beaird, Dallas & Gordon, Dorothy Bravo, Juan Marcos & Iturralde, Sonia Burton, Leonard & Diane Aguilera, Manuel & Camilo, Elisabeth Bhakthavatchalam, Ravi & Bhaktha, Vidhya Bush, Bruce & Jamie Catrine, Nancy & Steven Cho, In & Eun Colas, Alcimon Aguilera, Michele & Alberto Anzalone, Judy & Sal Beaird, Wayne Bhandari, Naresh & Vinod Breeden, Edward IV & Susan Bustos, Mario & De Luna, Marisa Ceballos, Jose & Helen Cho, Mimi & Sang Colas, Patrick C. & Marline N Aguilera, Sergio & Diaz, Martha Apele, Mike & Denise Ayuso De Maldonado, Erim Aremy & Maldonado-Farias, Sergio Bean, April & James M Jr Bhatnagar, Sameer & Shalini Brennan, Bernard & Diana Cecilio, Federico & Maria Cho, Moonsu & Jennifer Cole, Louise & Richard Aguirre, Arnoldo & Olmedo, Adelfa Aponte, Jose & Aleida Bae, Monica & Albert Bean, Jack & Carolyn Bhatnagar, Shashi & Om Breon, B J & Faith Bustos-Serna, Roberto & Bustos, Ana Bertha Cedeno, Belkis Cho, Yoon & Dong Coleman, Robert & Regina Ahlowalia, Naresh & Hasmeet Ar, Viswanathan & Sellammai Bae, Myung Seop & Hyung Eun Beatch, Susan Bhattacharya, Subroto & Sangeeta Bresciani, Al & Marie Button, Gilbert & Barbara Cefaly, David & Julina Choi, Heesook & James Hong Colen, Steven & Karen Ahmed, Maka & Ali, Yusuf Arambula, Jose & Alicia Baes, Francisco & Lopez, Carmen Bhattacharyya, Kankan & Samina Brewer, Philip & Mildred Choi, Hyewon & Mark Coles, Garry & Kimberley D Arellano, Juan & Margarita Bahumanyam, Uma & Prakash Bianchi, John Brewer, Ted & Vicki Buttrick-Teerman, Norma & Teerman, John Ceja, Jose L & Quiroz, Irene Ajmani, Sugeet & Kaajal Beauvais-Rienert, Jennifer & Rienert, Shawn Cen, Shu Chan & Zhang, Fa You 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Lauren A Arevalo, Edwin & Marina Baker, Trevor & Alexis Bedard, David & Riley, Kathleen Bingham, Sarah Lindsey & Singer, Paul E Britt, Robert & Jean Caceres, Matias & Marquez, Aymara Chakraborty, Tushar & Debjani Chon, Y Ok Colon, Cipriano & Remedios Alfaro, Eusebio & Blanca E Arevalo, Francisco & Veronica Balkema, Martin & Amanda Bedford, Al Bishop, Craig & Denise Britt, Will & Sandy Cadenas, Dunia Chambers, Babs & Stan Chong, James & Kyung Colwell, Keith & Pat Alfaro, Matias & Marta Argante, Judy Ball, Dawn & Chris Bedoya, Jose & Martha Bishop, William & Eden, Tracey Brodbeck, Cade & Kate Calderon, Austria & Pichardo, Luis Chamoun, Jacqueline & Carlotta Choudhary, Deepak & Shalini Combden, Casey Ali, Shazam Argyris, A & Montagner, Nadia Ballis, John & Laura Beecher, Dennis & Kay Bissonnette, Remi & Noel, Michele Brooks, James Calderon, Manuel & Rosalia Chaney, Marvin & Josey Chow, Thomas & Mimi Comins, Angela Ali, Syed & Jahan, Shamim Arifin, Robert & Irene Ban, Hyekyung & Seungpyo 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Melvin & Kathleen Atamanchuk, Micheal & Peggy Barnes, William & Michelle Beneke, Dale & Marlene Blythe, Brent & Lesa Bryan, Sherri & Dean Cardinal, Peggy & Jim Chavez, Sandra Irene & Ramirez, Jose Manuel Chung, Hee-Jeong Coon, Scott & Shellie Alvarez, Julio & Santa Athanasakopoulos, Ioannis & Sherrie Barnett, James Benny, Pooran & Amla Bodalia, Lavanya & Mikir Bryant, Peter & Margaret Cariappa, Chetan & Monisha Chavez, Silvia & Javier Chung, Helena & Joseph Ho Sang Cooper, Ben Ambrose, Chrys-Ann & Colin Atilano, Jesse & Brenda Barnhart, Rich & Sabrina Benny, Simla Boes, Jerry & Debbie Bryniawsky, George & Marian Carkner, Dave & Judi Chavira, Jose F & Maria I Chung, Myung Il & Connie Cooper, Mark & Erin Amerman, Daniel & Amber Attalah, Samir & Theresa Barnhill, John & Jodi S Benson, James & Gwenlyn Boettcher, Dan & Martha Alvarez, Abdon & Ponce Munoz, Bernardina 26 27 Clickner, Craig & Bohlig, Carolyn Cooper, Tom & Connie Davidson, Marcus & Dawn Don Juan, Venancio & Elva Cordova, 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Cindy Du, Guo-Yuan & Zhu, Ya Qin Cox, Thomas & Renee Deacon, Sue Duane, Robert W & Norma Craig, Philip J & Sherri M Deaton, Dorsey & Pamela Dubrow, Ron & Marcie Craig, Rolland & Hope Defreitas, Jose & Patricia Dudas, Richard & Michele Crass, Kent & Allyson Degia, Hashim & Barbara Dumais, Raymond & Ginette Craven, R Ken & Gail Dehmer, Eddy & Jamie Duncan, Brad & Julie Crawford, Jim & Carolyn Deimler, Brett & Karen Duncan, Bruce & Diana Crawl, Irving & Mary DeJournette, Norma Duncan, Greg & Laurie Cray, Sonny & Kimm Delgado, Mauricio & Maria Dunham, Chuck & Carol Crichlow, Gregory Deligio, Jeffrey Dunkle, Terri & Joyce Cristofoli, Jean Delisle, Dennis & Sharon Dunlap, Nolan & Hulda Crockett, Mark & Lisbeth Deng, Xu Dunn, David & Cheryl Croes, Leoncio & Yolanda Denker, Don & Tina Dunn, Jimmy & Harriet Sue Cromer, John & Penny Dennard, Leslie & Sheri Cross, Reese & Linda Dennstaedt, John & Shirley I Dupuis, Pascale & Hamelin, Jean Michel Crossley, Steve & Angela Deol, Randhir & Gurjeet 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Guzman, Hugo & Ortega, Amparo Hendricks, Timothy & Anna Howard, Bobby & Bonnie Foley, Tim Garcia, Mateo & Patricia Gopalakrishna, Pat & Pattabhiraman, Kalpana Gymer, Gregory & Teresa A Hendrickson, John & Pat Howard, Greg & Pat Espinosa, Ernesto & Gertrudi Fondren, Marnie Garcia, Miguel & Rosa Goradia, Devang & Tejal Habib, Moazzam & Shehla Henning, Mark & Corrine Hoyos, Rodolfo & Carolina Esquivel, Uber & Elizabeth Forde, Paulson & Suelie Garcia, Olga Gordon, Gary & Linda Haigh, Campbell & Dianne Henson, Mike & Melinda Hsi, Judy & Hsin-Tsung Estevez, Felix & Kenia Forehand, Lois Garcia, Pablo & Maria Goscienski, Philip & Pat Heo, Hyunmi Hsieh, Jim & Lisa Estrada, Leon Omar & Eva Lidia Fortin, Celine & Dupont, Claude Garcia, Vannia & Ruben Gosnell, Ross & Sandra Hake, Richard & Armstrong-Hake, Karla Heredia, Jaime & Martha Hsu, Hanchun & Sun, Caroline Chia-Li Estrella, Fausto & Leda Fortin, Yvan & Mathieu, Karen Gardee, Britt & Solly Govea, Israel & Maria Hale, Ron & Toby Heredia, 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& Debbie Golden, Hal & Ann Guillen, Enmanuel & Sanchez, Anni Hathaway, Jeffrey & Mary Clarice Hoefer, Timothy & Kari Jain, Anup & Shweta 28 29 Jain, Sandeep & Shilpi Jung, Han Kyu & Young Lae Kim, Hee-Ja & Song, Ho-Juhn Kopecky, Paul & Morgan Ledbetter, Joe & Lisa Lewis, Diane Luther, Dean & La Vone Martinez, Manuel & Rosi Merris, John & Cathy Jain, Vishal & Sonika Jung, Yongwoo Kim, Hyeseon & Kikuk Koppmann, Curt & Terry Ledbetter, Lennon & Suzanne Lewis, George & Pam Lyhne, Peter & Marlene Martinez, Olivia & Ariel Merritt, William & Margaret Morales, Joaquin & Maldonado, Amparo Jaleel, Abdul & Shobitha Junk, Ronald & Vicki Kim, Hyo Suk & Song, Jun Ho Kosage, Dean Lederman, David & Judi Lewis, Naml & Dilcia Lynn, Van & Jennifer Martinez, Pedro & Carmen Metcalf, David & Karalee Morales, Juan & Patricia James, Floyd & Margaret Juthani, Rahul & Priti Kim, Hyunhee & Bongsoo Kothapalli, Sarat & Lavanya Ledesma, Jose S & Martha Lewis, Robert & Carol Lyons, Ken & Alanna Martinez, Roberto & Lorenza Metz, George & Lillian Morales, Oman & Liz James, Francis & Beverley Jyotiprakash, Rashmi & Smita Kim, Hyunkyung & Cho, Uichung Kran, Anna & Andreas Ledezma, Adan & Francisca Li, Bizhao Ma, Li Tsing Martinez, Vicente & Cortez, Maria Metzker, Lucy Morales, Trinidad James, William & Cherie Kakani, Chak & Uma Kim, Jae Krause, Todd & Pearson, Val Ledezma, Margarito & Angelica Li, Yue-Ying Maaskant, Pat & Wauchop, Dana Martino, James & Jennifer Meyle, Susan & Roberts, Inez Moran, Bill & Sherry Janardhanan, Shaju & Swamy, Ramya Kakar, Zeenia & Vishal Kim, Jeong K & Jai Koon Krazit, Charlie & Dale Leduc, Sue & Callahan, Scott Liljekvist, Gerald & Juelyn Masood, Muhammed & Aamir, Farah Michael, Scott & M J Moreno, Esmeralda & Janet Jancuska, John & Lee Ann Kalavacharla, Rajkiran & Deepthi Kim, Jeong Min & Jeong Seon Kreger, Gregory & Cheryl Lee Choi, Suk Je & Choi, Young Sik Lim, Christine & Jong-Kuk Macchiagodena, Michael & Giardino, Patrizia Mateo, Julio Cesar & Dirocie, Luisa 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Sheilah Sabapathi, Ramesh & Shanti Schrumm, Lewis & Nancy Sicaeros, Angel Del Rosario & Alejandrina Sowers, Eric & Colleen Swopes, Wayne & Nelva Rivera, Francisco & Ana Rosa Sabo, Brian & Lisa Schulenberg, Roger & Judy Sicaeros, Pedro & Claudia Sparks, Matthew & Ana Taba, Toshi & Bea Rivera, Mario & Veronica Sabot, Beverly & Roger Schuler, Mike & Malissa Sie, Thomas & Clara Speelman, Wade & Marinda Taher, Shehryar & Sameera Rivera, Sandra & Velez, Fernando Jr Sadden, Garry & Lisa Schulhauser, Rod & Debbie Sierra, Dolores & Arias, William Spencer, Jack & Magee Taira, Richard & Gail Rivera, Sergio & Charo Sahay, Sanjiv & Shauna Schwartz, Matt Sierra, Martin & Eofrocina Ro, Sun & Mark Sailer, Jim & Diane Schwartz, Nicholas & Sarah Sieverding, Jim & Betty Robeoltman, Chad & Susan Sajja, Rajeev & Minoti Schwers, Kevin & Amelia Silva Acevedo, Miguel & Acevedo, Francisca Roberts, Carroll & Thomas Saks, Robert & Ryan Scott, Lynden & Renee Roberts, Christopher & Kanoelani Salazar, Felix & Carmona, Lizceldy Scovern, Jeffery & Anna Silva, Martin & Angeles Roberts, Kevin & Angelica Salcedo, Julio & Maria Seagren, Don & Gretchen Silva, Rigoberto Roberts, Linda & Curtis Salchert, Joseph & Janice Seagren, Reuben & Lorraine Sim, Young Robertson, Sandy & Karen Saleta Gonzalez, Eduardo & Sanchez, Carolina Sears, Randy & Sandy Simeone, John & Arlene Sedej, John & Michele Simmons, Wade & Teri Spencer, Jay & Lori Tak, Chang Sook & Jaehoon Seeraj, Seenath & Rajcoomarie Simonton, William & Annie Spiegelberg, Dean & Kay Talbott, Paul & Anne Seidel, Eric & Dana Sindhia, Ravindranath R & Indumathi Spier, Gerd & Patricia Tapia, Genaro & Claudia Seidel, Theodore & Michele Singh, Neelesh & Pratima Sprencz, Paul & Linda Tapia, Juan & Tapia Garcia, Maribel Seipelt, Jonathan & Debbie Singh, Taramatee Squier, Ron & Ronald Taranger, Bruce & Lisa Sekar, Srini & Uma Singleton, Tammy & Dennis Sreedhar, Sreedhar & Sowmyasri Taras, Jacek & Ewa Selvakumar, Sunderam & Pushpa Sinha, Tanmay & Rashmi Sreeram, Girish & Rashmi Tartaglia, Phil & Domenica Selvarajah, Jeyakumar & Jeyakumar, Kausika Sirmeyer, Patrick & Annalee Sringari, Nanda & Sangeetha Tasker, James Staley, Jaime & Matthew Tatipamula, Sreerama & Vidyadhar Semmens, Jack & Judy Sivarajah, Chelliah & Yogarani Stam, Rob & Chrisje Tay, Sho & Sherry Sengupta, Bijon & Mita Sivaram, Ravi Prabakar & Ravi, Usha Stanley, Steve & Sharon Tay, Sholin & Shuchen Sengupta, Sanjay & Sima Skinner, Henry & Candy Steinlage, James & Janice Tay, Sloane Serra, Charles & Deborah Skipworth, Dan & Kali Stephenson, Carl Tay, Wayne Serulle, Elias & Lourdes Slagle, Nick Stergar, Gregory & Lynn Taylor, Bruce & Debra Sessions, Barbara & H A Slater, Ralph & Patty Stevens, Dan & Dineen Taylor, David Sestina, John & Bobbi Slocum, Derek & Sarah Stevens, Dave & Elizabeth Taylor, Dirk & Laura Stevens, Edward & Faye Taylor, Gregory & Sandra Nichols, Brian & Debra Raitz, Gary & Mary Raizman, Carmen & Jorge Rajguroo, Jyoti & Hemendra Raju, Pandu & Nisha O’ Rourke, Thomas C & O’Brien, Kelly Sue Raman, Rajasekhar & Choudhury, Rubina Roy Palmer, Brian & Sarah Peth, Derek Petrillo, Joseph & Ellen O’ Shea, Terry & Amy J Pandura, Vladimir & Valenzuela, Susana Obregon, Fernando & Alexandra Pandya, Kanti & Anju Ocampo, Jose & Hernandez, Oralia Panth, Hira & Harish Phangoora, Narinder & Kaur, Sukhwinder Ochs, Bob & Judy Pappalardo, Anthony Philip, Ralph & Brenda Ochs, Robert & Teri Pappalardo, Dayna & Vinny Phillips, Patricia & John Oenes, Jakob & Julie Parente, Paul & Barbara Picard, Sylvain & Darveau, France Offermann, Andrew & Erin Pargaonkar, Dileep & Vaishali Picarelli, John & Maryjane Offord, Elizabeth & Durwood Paripatyadar, Shirish & Radhika Ogden, Alan & Donna Parisio, Erin & Alexander Pichardo, Gregoria & Sanchez, Mariela Ogeer, Imzan & Jackie Park, Hong Seok Pici, Joe & Dawn Oh, Hyekyong & Jang, Sukgu Park, Jungyoon & Choi, Youjee Pickrel, Craig & Jacki Oh, Kun & Jung Park, Kyung Pierce, Jim & Nora Oh, Kyeung Ho & Youn, Mi Hee Park, Seon Do & Myung Hyun Pilate, Millicent & Matthias Oh, Mee Jung & Hee, Joo Young Park, Vivian Pinnick, Kevin & Nicole Ohri, Ajay & Alka Park, Yoon Nam & Sun Jong Pinon, Jose Alfredo & Nidia Okunev, Mikhail & Olga Parker, Mike & Terry Pipkin, John & Kenda Olds, Harold & Ann Parker, Valerie Olivas, Juan & Socorro Parks, John A & Janet Plascencia, Rogelio & Martinez, Eladia Olivo, Danilo & Juana Parnell, Halley & Debbie Plasencia, Fernando & Maribel Phadke, Atul & Gupta, Pratibha Oller, Rafael & Katiusca Parnes, Michelle C & Ford, Robert Plischke, Randall J & Carol Olson, Bryce & Liesl Patandin, Mahadaye & Bagaloo, Bhim Plume, John & Katherine Olson, Maureen & William Patel, Harsh & Seema Plunkett, Eric & Rachael Olson, Nate & Kelly Patrick, Robert E & Susan C Poland, West & Martha Olson, Richard & Deborah Pomares, Chris & Martha D Olynyk, Nick & Barb Patrocinio, Damaris & Mendez, Maria Del Genesis Orellana, Julian & Rubenia Patterson, Janie & Rod Poon, Samantha Orf, Sarah Patterson, Lawrence & Denise Pope, Michael & Dawn Orlebeck, Bruce & Roseann Paullin, Jeff Popovich, Michael & Barbara Orsini, Mario & Betty Pavlatos, Jimmy & Betty Porcayo, Ismael & Mariolina Ortega, Leocadio & Germosen, Sandra Pavlides, Aris Porter, Larry Don & Jo Carol Pawlak, Jack & Jane Post, Deborah Ortega, Leopoldo & Ana Hilda Payn, David & Caroline Post, Steven & Christine Pontbriand, Paul & Roberge, Lucie 32 Ramanan, Kevin Ramesh, Kizhakalam & Prabha Ramesh, Santhana & Ramaa Ramirez Rosario, Nestor & Ramirez, Maria Ramirez, Domitilo & Maria Ramirez, Felix & Norma Ramirez, Isidro & Manuela Ramirez, Juan & Herrera, Leticia Ramirez, Juan Carlos & Cortes, Ofelia Ramirez, Juan M & Minerva Ramirez, Leobardo & Erives, Selene Ramirez, Lucas & Laura Ramirez, Maria & Benjamin Ramirez, Pedro A. & Martha Ramirez, Salvador & Blanca Ramos Lopez, Joaquin & De Ramos Martinez, Concepcion Ramos Lopez, Santiago & Gomez Hernandez, Reyna Ramos, German & Maria Randall, Samuel & Cheryl Rangel, Frank & Hilda Rao, Anjana & Chaitanya Rao, Balakrishna & Sarita Raspa, Leticia & Vicente Rastogi, Chetan & Vineeta Raut, Swapnil & Uma Rawlins, Kennedy & Joycelyn Rayburn, Eric & Amy Rayniak, John & Mary Rea, Carrol & Norma Reade, Martin & Susie Reardon, Carl & Marsha Robinson, Jeanette Robitaille, Claude & Chouinard, Nancy Salgado, Jesus & Maria Roche, Sandra L Salvigsen, Scott & Katy Rodee, Robert & Mona Salvigsen, Stanley & Joelle Rodriguez, Adelmo & Socorro Samaratunga, Tissa & Maithree Rodriguez, Anthony & Alice Sambunathan, Vyramuthu & Thevaranjini Rodriguez, Carmen & Castillo, German Sallee, Beverly Sanchez, Angel & Ana Rodriguez, Derrick & Jamie Sanchez, Edmundo & Bertha Rodriguez, Evelia & Clemente, Jose Luis Sanchez, Francisco & Gabriela Rodriguez, Franklyn & Bencosme, Clemencia Sanchez, Jose Rigoberto & Adriana Rodriguez, Jesus & Teresa Sanchez, Ramon & Ricarda Sanchez, Gabriel & Taveras, Olaya Sanchez, Luis & Ocanas, Mayra Sitnyuk, Viktor & Oxana 33 Stewart, Andrew & Anita Taylor, James & Cheryl Tucker, Brian & Susan Victor, Jenah West, Louis & Janice Xu, Keluo & Zhang, Liqun Taylor, Scott & Linda Tucker, Sherrie Victor, Jody & Kathy Westlund, Milton & Darlys Yadao, Shane K & Joey Taylor, Terry & Lorri Turner, John & Pat Victor, Joseph & Kelli Wheeler, Laurel Yager, Dex & Birdie Tedesco, John & Martha Turner, Warren & Sue Victor, Steve & Marcia Wheeler, William & Joyce Yager, Doyle, Jeff & Steve Tejeda, Juan & Aurora Turnipseed, Sam & Robin Vidakovic, Cviko & Jelica White, John & Julie Yalamanchili, Ramgopal & Haritha Tenerovich, Frank & Marilyn Umstead, Michael & Elizabeth Viergutz, Jason & Katey White, Steve & Theresa Yamaguchi, Nobuhiko & Tomoko Tepale Flores, Javier & Tepanecatl, Blanca Underwood, Frank & Marilyn Vij, Sumeet & Sonica White, Timothy & Krystal Yamamoto, Mandy & Ryan Unger, Marcia & Andrew Villa, Esequiel & Salgado, Sebastiana Whitefield, Art & Connie Yandooru, Janardhan & Vora, Jeenal Teroller, David & Lisa Upchurch, Stuart & Edith Villani, John & Barb Whitehurst, Rosanna Yang, Eun Mi & Baik, Jae Seung Terrazas, Hubert Urbano, Martin & Eugenia Wicks, Bill & Marilyn Yang, Ji Woong Terry, Thomas & Debra Urena, Felipe & Raisa Villanueva, Hector M & Farias, Consuelo Wiebe, Art & Vivian Yang, Seung & Hui Thain, John & Sherie Usher, Merlyn & Ann Villanueva, Silvia & Thomas Wiechart, Chris & Katherine Yarish, Richard & Joyce Thakkar, Harsh & Rita Utermoehl, Thomas & Amie Wierman, Richard & Maureen Yates, Robin & Melissa Tharp, Gerald & Gayle Vadell, Thomas & Dana Villeda, Margarita & Pacheco, Fernando Wiertsema, Steven & Jane Yates, Taylor & Marsha Theys, Timothy & Debi Vaidyaraj, Raj & Rajni Villegas, Gustavo & Marisela Wiese, Merritt & Beth Yeager, Ronald & Marthie Thibault, Johanne & Cameron, Denis Vakil, Jwalant & Asha Vine, James & Shin, Ryeo Hwa Wiesner, Scott & Mary Rose Yee, Andrew & Lauren Thill, Richard & Sharon Valdes, Angel & Robin Vo, Huong & Ho, An Wilcox, Janette & Milo Yen, Lance & Michelle Thomas, Autumn M & Michael Valdez, Melido & Lidia Vreeman, Tiffany Wildes, Bill & Sharon Yermakova, Larisa & Pavel Thomas, Bill & Paula Valerio, Runzie & Jean Vruno, Joseph & Alison Wilkens, Marilyn & Glenn Yi, Chil Ho & Ki Suk Thomas, Brian & Vivianne Wachter, Shawn & Catherine Wilkie, Dick Yi, Soung Hi & Kyong Mee Thomas, Curtis & Nancy Valiyamelathethil, Thomas & Varghese, Janet Wadsworth, Cal & Charlotte Wilkins, Devon & Renee Yim, Hee Kyung & Dongsoo Thompson, Danny & Petrona Vallee, Serge & Michelle Waechter, Michael & Jana Williams, Dan Yocca, Mark & Stacey Thompson, Lee & Kristen Van Alen, Carmel Wagner, Howard & Marilyn Williams, Jeffrey & Heather Yohey, Kenton & Andrea Thompson, Phillip & Cynthia Vance, Dave & Beverly Wagner, Michael & Brandie Williams, Larry Yokely, Tim & Kaye Walker, David & Elizabeth Williams, Ron & Sharon Yokome, Rick & Dianne Walker, John & Karen Williams, Stephen & Theresa Yolton, Reina Walker, Rhoda Williamson, Robert & Toni Yoo, Joseph & Yang H Walker, Ricardo & Jamila Willis, Iserline Yoo, Karen Seonghae Wallace, Mitzi & Tim Wills, Leah & Jess Yoon, Hyo Jeong & Jeon, Pyeong Sik Wilson, Calvin & Sharon Yoon, Sangchul & Jihoon Wilson, Glenn & Mickie Yoshino, Kevin & Debbie Wilson, Larry & Patricia Yoshioka, Tricia & Ross Wilson, Mike & Carla Youn, Sok Hoe & Sang Woo Wilson, Richard & Julie Youn, Young & Sungshin Wilt, Paul & Karen Young, Glenn & Lynda Winckler, Donald & Mary Youngblood, Ray & Carroll Winick, Deborah Yovich, Patricia & Alan Thompson, Phyllis & Mattinson, Tom Walne, James & Deborah Winklepleck, Don & Carol Yu, Julia & Simon Thompson, Will & Karol Vang, Paty Pashoua & Packor, Alexander Walter, Keith & Trina Winters, Larry & Pamela Yuen, Dan & Sandra Thornton, Kenneth Vargas, Damiana & Refugio Walters, Michael & Andrea Wiseman, J C & Jennifer Yuhas, David & Debra Thurston, Bruce & Heide Vargas, Siriaco & Mercedes Walton, George & Dorinda Witherington, Drew & Anna Zampa, Henry & Carol Tidwell, Andrew & Stephanie Vargas, Teomartago & Amarilis Wang, Cathleen Witter, Paul & Linda Zappetta, Patricia & Giovanni Tilles, Ronald & Debbie Wang, Joan Chen-Te & Sung, Ming-Chiu Wittig, Robert & Marty Zavala, Gerardo & Eliud Tillman, Nancy Vargas-De La Cruz, Juvenal & Amaral, Adela Wivell, Chad & Courtney Zavala, Jorge & Canizales, Sandra Tilma, Brad & Thalia Vasquez, Juan & Leticia Wang, Kang-Shi & Yi-Ching Wohl, Russell & Beth Zeender, Bob & Jackie Timko, David & Mary Vasquez, Leonardo & Rosa Wang, Xiaoping Wolf, Charles Zeller, Steven Titus, Raye Vasquez, Rafael Ward, Brad & Ann Wolf, Derick & Kathryn Zempoaltecatl, Heriberto Tojeiro, Leity & Cohen, Jose Vasquez, Wilfido & Sandra Ward, Grover & Jeannie Wolf, Phil & Kathleen Zezima, Dian Tolmen, Mark & Hillary Vaughan, John & Patricia Ware, Meredith & Trenton Wolf, Richard & Barbara Zhang, Lei & Shi, William Tomasetti, Cory Vazquez, Alvaro Alberto & Gallegos, Minerva Warner, Jennifer & Mc Faul, Lynn Wolfe, Randy & Kathleen Zhang, Sally Warwick, Thomas & Cathleen Wolgamott, Brad & Leslie Zhang, Wen & Ma, Yuqin Vazquez, Juan & Socorro Vazquez, Maria Del Wasson, Roger & Louanna Womack, Lynn & Theresa Zinn, Jacqueline & Robert Watanabe, Lindsey & Karen Won, Young Hee & Kim, Jay C Zinn, Jason & Lesley Torres, Antonio & Delgado Castaneda, Enriqueta Vega, Dario B & Velez, Biula Waters, Michael & Flora Wong, Edmund & Lucy Zoellner, Steve & Gail Vega, Elvia & Gilberto Waters, William & Barbara Wood, Chris & Pamela Torres, Benedicto & Veronica Velasco Chavez, Oscar & Blanco, Ma Del Carmen Watkins, Brian & Christina Wood, Rollins & Kristin Torres, Francisco Watson, Paul & Melissa Woodason, Richard & Amy Torres, Jose Nicanor & Ruiz, Edith Velasco, Maria & Hernandez, Luis Waugh, Martin & Karen Woodhead, Terry & Fran Toups, Douglas & Nancy Velez, Fernando & Ana Rita Weaver, Royal & Julia Woods, Ben & Elizabeth Toussaint, Michael & Rachael Ramdial Veloz, Jose & Maria Webb, Jake & Janna Woods, Colin & Paula Veltkamp, Robert & Vicky Webb, Jerry & Sharyn Woods, Derek & Michelle Townsend, Vince & Becky Vemu, Srinivas & Sheela Webb, Larry & June Woods, Mike & Michi Trimmier, Don & Lorraine Veno III, Ervin Weber, Rick & Linda Woods, Steve & Annette Trittenbass, John & Erica Veno, Eric & Jessica Webley, Errol & Sonetha Wright, Bob & Debby Trivedi, Hemang & Arti Ventura, Guillermo & Daisy Weir, Doug & Amie Wright, James & Jan Trout, Mark & Stacey Veras, Anderson & Cuesta, Ana Weiser, David & Camille Wright, Kevin & Jennifer Trozera, Thomas & Joy Verdin, Lorena & Daniel Wells, Robert & Betty Wu, Olivia & Chuang, Andy Trudeau, Bill & Edwina Verougstraete, James Wellsfry, Kevin & Karla Wu, Richard Tsukamoto, Shawn & Lenore Vert, Jim & Lynda Wenker, Steve & Ann Wuchterl, Dustin & Brooke Tsuruda, Ken & Melanie Vest, Robert & Linda West, Brandon & Dena Wyatt, Eun-Ah & Daniel Tsuruda, Kenji & Mildred Vicinanza, Eddie & Elise West, Dave & West Leisaunieks, Sue Xi, Liwei & Sun, Yajie Tsuruda, Matt & Sandee Vics, David & Anne West, Libby & Marty Xu, Jie & Guan, Yue Mei Tommy, Beatrice & Oyonola Torrenegra, Iris Torres, Anthony & Linda 34 s are not looking for a Most people who go to Las Vega 2008, world-class class to attend. But at Achievers ions got rave reviews. training workshops and presentat “The training is one of the main reasons we came. We can’t wait to share the training with our IBOs.” Barbara and Hashim Degia Barbados “Loved both the Creating Leads and the Art of Presenting Seminars… fantastic and very informative… will definitely keep growing my business!” “I came here for as much info as possible, can’t wait to get back to the group!! Awesome week. Fired up!!!” “The handouts and packages are most generous and will give us huge confidence in duplicating success throughout our group.” “Best Achievers ever! So much information. New beginnings and new hope for all of us, and new people we have yet to meet. Thank you Amway Global.” “I can’t say enough about it. I can’t wait to go home and start training my people. Thank you is not enough for what you are doing for my business.” “I will take with me better performance. This has been extremely valuable – well done, informative and impressive demonstration of the Corporation responding to our needs and taking action toward helping us to succeed.” “Training plus mentorship helps IBOs increase their customer volume. Period. Sponsoring success improves as well. We all know training builds confidence, enhances knowledge and provides motivation. But that’s just the beginning. Training improves productivity too… and that means more money sooner. That’s why Amway Global is committed to training… to help more IBOs make more money.” Alison Hague Director, Training moving ahead together... HOW CAN I A-C-H-I-E-V-E TRUE SUCCESS ? T TRAIN YOURSELF AND YOUR TEAM WITH VALUABLE KNOWLEDGE AND SKILLS Join more than 545,000 IBOs who completed Amway Global training in 2008. We offer courses for the newest to the most experienced IBO. For maximum impact, combine cutting-edge courses from Amway Global with training from your IBO organization. Attend an Amway Global National Spotlight event this year. With dates in more than 20 cities in 2009, you’re sure to find one near you! R LIMITED LIFE CAMPAIGNS PAM CHUA BAKERSFIELD, C A Check out the new retail selling system – it’s everything you need to get your retail business started and keep it growing. Jan-Feb-Mar-Apr Stay energized and keep selling throughout 2009 by taking advantage of three retail campaigns. (re)discover slim featuring NUTRILITE®diet, healthy lifestyle and sports nutrition products We’re excited about all of the wonderful things the Cor poration is doing to help us build a balanced business. Retail more products by attracting more customers Reach new customers with a personalized website. ® May-Jun-Jul-Aug Love it. GUARANTEED. featuring ARTISTRY®and True Beauty Skincare and Cosmetics Sep-Oct-Nov-Dec Plan to clean up with the fall campaign ASE CINDY SEETHRADE DIRECTOR, NT DEVELOPME U Utilize all income streams to earn more money Sell products at suggested retail to maximize your profits. Work with your upline and our experienced staff and online reporting to track your progress toward the next achievement level. Qualify for FAST TRACK incentives and help all of your newly sponsored downlines do the same. Bea uty April 20 09 39 Softer, fresher clothes.5 p. SA8 Laundry Care, Cleaner, purer air. p. 16 Atmosphere Air Purifier, hair. Bouncier, shinier p. 32 Satinique Hair Care, EALTH 38 OPTIMA LH April 2009 Host or participate in a retail selling event. 09 E Share integrated retail selling system. april 20 Offer FAST TRACK incentives, the best way to introduce all new IBOs to a business approach that emphasizes sponsoring and retailing – and delivers meaningful rewards, quickly! AUTY Enlist more IBOs and retain them by helping each one succeed tRueB E E Artistry ESSENTIALHOM Investment in marketing signals our confidence that the best business opportunity in the world can only get better in the future. It’s a future where engaging new IBOs becomes much easier. It’s a future where we supply you with the comprehensive marketing and sales support that you’ve been asking for. Front Cover Boo k 1TI0 PS to achieving true success Buy and use the products. To represent a brand or an opportunity successfully, you must experience it first. If you love it, you ca n sell it. Retailing is the first step toward building a ba lanced, sustainable busines s. Love it. Vitamins? Sports nutrition? Anti-aging skin care? Determine for yourself what you are most passionate about, and focus on what you love. tail ggested re Sell at su fits o d a dd p r prices, an e ttom lin . to your bo Fresh from Achievers ’08, true success is ready for you. To learn more, see your IMAGINE guidebook. From FAST TRACK incentives to promotional consumer campaigns to new product pricing, true success is designed to help all IBOs achieve greater growth and bigger profits sooner than ever. Generous bonuses and incentives are available ; work the plan to quali fy for every dollar you can. Remember that building a business is a unique opportunity, requiring time, effort and commitment. Take advantage of Amway Global online and instructorled training. It’s a great way to invest in your business without spending a dime. Recruiting happens naturally and easily when retail customers love your products and see your success. Invest in teaching, training and developing your downline, and help each and every person succeed. unt. ry day co Make eve sses, c our su ce y te a r b Cele ilures m your fa learn fro oals. r on you g and focus 41 Na me : Bil l Hawk ins , ou tgo ing IB OA I ch air Ye ar sta rte d: 19 78 , no w Ex ecu tive Di am on d Tu rn ing po int : Af ter tw o we ek s, I tur ne d to my wi fe an d sa id, “We ca n do th is! ” Wi th jus t five or six mo nt hs , we de cid ed to ma ke it a ca re er. Knew yo u wo uld ac hie ve tru e su cc es s when … I ne ve r do ub ted I wo uld . Ma jor influe nc e: My pa re nt s alw ay s ha d fai th in me. Th ey ’d say, “The wo rld is yo ur oy ste r! Live up to yo ur po ten tia l.” APPEARING NOW Husband and Wife Team John Tesh and Connie Selleca As host of “Intelligence for Your Life,” entertainer and author John Tesh has become one of the most successful syndicated radio show personalities in the country. In 2009, Tesh joins Amway Global in a new role: to develop products that will help people live better lives, and share them with his eight million listeners in the U.S. and Canada. Actress and skin care entrepreneur Connie Sellecca is on board as well. Her Sellecca Solution line for sensitive skin is now available to Amway Global IBOs and customers throughout North America. Welcome, John and Connie! Wi sh yo u wo uld ha ve know n when yo u sta rte d: Th is is a re al bu sin es s… a ge ne ra tio na l bu sin es s. We ca n give it to ou r kid s; th ey ca n fol low us an d fin d su cce ss. Se cre t of su cc es s: I th rive on sh ow ing love, ap pr eci ati on an d re sp ect for oth er pe op le. If yo u have yo ur eyes on ly on yo ur se lf, yo u do n’t do we ll in th is bu sin es s. COMING SOON: World-Class Training: Amway Global National Spotlight Coming to a city near you… an amazing opportunity to preview new products, share new experiences, and explore new training. Watch for dates and locations for National Spotlight 2009. Admission with IBO card. You won’t want to miss this! Nominate a Patriot In the next issue of ACHIEVE, Amway Global would like to recognize IBOs who have served their country through the military. Please send your stories to: achieve@amwayglobal.com. CHECK OUT THE ACHIEVERS ’08 BUSINESS MEETING VIDEOS AT AMWAYGLOBAL.COM 42 Favo rit e IB O sto rie s: I se e so ma ny co up les wh o ar e sa dd led wi th de bt. Wi th Am way Glo ba l, a nu mb er of th em ha ve be co me de bt fre e. Ot he rs have be en ab le to pay for th eir ch ild re n’s ed uc ati on . What ha s Am way Gl ob al given yo u? I fee l ble sse d to be a pa rt of tru e su cce ss. Wo rd s of ad vic e: As k yo ur se lf wh at it is yo u re all y wa nt in life… an d go for it! We’re putting the size, strength, and resources of this $8 billion company to work for you. We cannot do what you do. We don’t have three million people on a corporate sales team. We have three million independent business owners. We need you. You’re the leaders of our business. And we want to help you achieve even more than you’ve already done. Steve Van Andel Chairman, Alticor Inc. Doug DeVos President, Alticor Inc. get ready for ACHIEVERS ’09 The once-in-a-lifetime event in Orlando will celebrate 50 years of free enterprise. And start planning now to qualify for ACHIEVERS ’10 in San Diego. © 2009 All rights reserved. Printed in the USA. LA3911A