Business Process Management
& SAP ERP Roll-out Governance
Henk Kiewiet, Executive Director IT
Koblenz, 29.11.2011
File: TEN_BPM_ERP_291111_V3
Topics
 Overview Tenneco locations / SAP Systems
 BP Selection & Optimization Approach / Tools Used
 ERP Global Template roll-out strategy
 Project Team Organization & Global Business Process Governance
 Benefits and Challenges Pilot Roll-out’s
Global Supplier –
Emission and Ride Control Systems
2010 Revenues – $5,937MM
41%
48%
North
America
Europe,
S. America
& India
11%
Asia
Pacific
2010
2009
Emission Control / Ride Control
64 / 36
63 / 37
Original Equipment / Aftermarket
80 / 20
78 / 22
Approximately 22,000 employees serving customers globally from more than
80 manufacturing facilities and 14 engineering and technical centers
3
SAP Instances & ERP Roll-Out Template
HR USA
HR USA
Global PLM
Global SRM
ERP USA
ERP EU +
“International”
SAP ECC 6.0 / EHP 4
Functional scope:
- FI
Financial Accounting
- CO
Controlling
- AM
Fixed Assets Mgmt.
- MM
Material Mgmt.
- PP
Production Planning
- SD
Sales & Distribution
- WM
Warehouse
- PM
Plant Maintenance
- (QM) Quality Management
Why create a SAP Roll-out Template ?
• Business Process Standardization to:
– Improve processes in emerging markets and reduce SOX
compliance related issues
– Opportunity to lean-out business processes.
– Bench mark key processes across locations.
– Be able to transfer production and personnel across locations.
– Share support services across locations.
• Enables “Acceleration” of SAP implementations (support BRICT
markets and replace obsolete legacy systems).
• Reduces Implementation Costs.
• Provides ability to effectively handle “unplanned” implementations
(e.g. acquisitions).
Process Standardization - Example Work List
Example Template Content
Standardized
BusinessProcesses & re-usable
SAP Design
Tools Deployed:
Business Process modeling (ARIS)
SAP Roll-Out (Solution-Manager)
7
Strategy of Template Roll-out Releases
Template Release Version # 3.0,
including improved processes
out of 2010 template roll-outs
Template Release Version # 4.x.
Template Team
Implementation (design phase)
2011 roll-outs (Brazil, China etc…)
Implementation Team Pilot Project
= Mandatory Standardized Processes included in template
= Processes to be standardized in future template releases
= Local Specifics (e.g. Golden Tax China)
8
BP Governance Model & Champions
Global IT Steering Comm.
Process Champion
(Corporate VP Level)
SBU Management
Business Process Owner
SAP Template Process
Subject Matter Experts
Facilitate
Gap Closure
Plant Management
SAP Implementation
SAP Implementation
Team
(Fit-Gap
Phase)
SAP
Implementation
Team
(Fit-Gap
Phase)
Teams (Fit-Gap Phase)
Implementation / Roll-Out Team
Steering Committee
Project Champions, CIO, GM, etc. …..
IT Project Manager
Business Project Manager
MM
SD
FI, ….Etc.
Regional IT Analyst
(or external consultant)
IT SAP Analyst
(or external consultant)
IT SAP Analyst
(or external consultant)
Local Super User
Local Super User
Local Super User
Mentor (central IT)
Mentor (central IT)
Mentor (central IT)
Training & OCM
Infrastructure
ABAP
EDI
SA-BC