COMPETITIVE ANALYSIS GEOTAB Why Fleet Complete Is Number One Learn the business strategy of GeoTab, advantages/disadvantages and how their solution stands up to Fleet Complete. COMPANY BACKGROUND Geotab first started in South Africa in 1996, and by 2000 the company was officially founded in North America. Since then, the company has been committed to achieving engineering excellence within the telematics industry. With a solid reputation in the industry, Geotab has won various respected awards from well-known organizations such as Microsoft. For the past 3 consecutive years, Geotab has been recognized as one of the fastest growing technology firms within Canada, currently placed at number 18. In addition, Geotab was recently named in Connected World’s prestigious 2013 CW100 list and sits among the top 100 machine-to-machine (M2M) companies. For over a decade, Geotab has been a proven industry leader in the area of GPS fleet • • • • Started in South Africa in 1996 Founded in North America in 2000 Total annual sales $25 – 50 mil Number of Employees = 50 management and vehicle tracking, also known as telematics. Fortune 500 companies, including 30% of the top ten fleet and 10% of the top 100 fleets in North America, rely on Geotab’s technology. Since Geotab provides end-to-end, hardware and software, solutions that are entirely scalable, both enterprise organizations and small-to-medium sized firms are active users. Geotab’s products are represented and sold worldwide through its Authorized Reseller network. BUSINESS STRATEGY Geotab products are sold through Authorized Reseller Network in Europe, South America, Africa, South East Asia and Australia. With resellers in a variety of countries, Geotab’s web-based software is offered in English, French and Spanish with a simple Language Choice option. Geotab develops, manufactures and programs their GO4, GO5 and GO6 devices in their Oakville office. 1 800 220 0779 | fleetcomplete.com v. Jan 2014 Geotab targets small to large businesses in a variety of industries, however, based on the number of units sold in 2011, Geotab was the largest supplier of fleet tracking solutions to enterprise fleets*. In Europe and Asia, Geotab is partnering with Telenor Connexion, a Nordic-based tele, data and media communication provider. In Canada, Geotab is using Bell CDMA and GSM network for their services. CDMA and GSM are using older towers for transmission and may cause delays in reporting. Rogers now features Geotab’s technology in their Rogers Wireless Innovation Centers as of May 7th 2013*. In US, Geotab has signed up with Sprint as its carrier. Sprint and Geotab Inc. announced on April 19, 2013 that Geotab plug-and-play fleet management solutions are now available to eligible federal agencies as part of Sprint’s Federal Supply Schedule contract with the U.S. General Services Administration (GSA). Sprint now offers both federal and commercial fleet operators access to plug-and-play solutions from Geotab*. Geotab has teamed up with Garmin to offer a high-performance hours-of-service (HOS) solution to businesses that have interstate fleet operations as of April 19, 2013*. In order to qualify for nominations to Deloitte’s Technology Fast 50, Geotab has opened a 16,000 ft head-office in Oakville, ON and runs local support, training and RnD services from the Oakville office. Geotab offers a network of certified installers in US and Canada. Such installers include AMFS; GO Gps; RJA; GPS Fleet Services; LoVoltage; Midwest GPS; Orbital; Silveris. There is no evidence of the Installer Network in Europe or other locations. PRODUCTS AND SOLUTIONS 4 core pillars drive Geotab’s ongoing innovation, which helps businesses make impactful improvements: safety, productivity, regulatory compliance, and fleet optimization. So as to ensure the utmost quality, the products are manufactured in Ontario, Canada. With simple plug-and-play installation that does not require any professional fees, the Geotab’s latest GO device is ready for use in just minutes. Working in tandem with MyGeotab, a Geotab developed software, the solution provides: • In-vehicle driver coaching • Breakthrough accident detection • Ultra-accurate engine diagnostics • Route optimization • Real-time GPS vehicle tracking • Fuel consumption monitoring Products: • GO7 – launched in Europe and Asia on May 21, 2013 • GO6 – Plug-n-Play OBD-II with Port Expander • GO5 – Plug-n-Play OBD-II • Reports: - Available on the dashboard - Over 30 reports - Detects swerving, skidding, aggressive start-up - After-hour use, idling, speeding, trips, vehicle data - Can be scheduled to be emailed in a variety of formats • Alerts: - Triggered by RPMs - Prolonged idling - Sends an email alert instantly in case of accident - In-cab alarm in any event of aggressive driving • Live Map: - View Grouped vehicles - Locate nearest vehicle - Trip Replay • GO4 – with WiFi capability GO devices integrate with: • Driver ID Keys • Garmin Devices • Iridium Satellite Solution (as back-up means for communication) offering a once per hour location transmission in case of out-of cellular coverage. Can be integrated with emergency button • HOS Prices are based on a 2-year contract and range from $40 - 50 CAD per device per month including all data fees. In USA, Sprint offers Geotab GO6 device at $33 per month with $169 upfront fee for hardware*. MARKETING APPROACH Geotab products are positioned towards businesses with fleets, as well as regular consumer. The GO5 and GO6 devices are marketed as compact, versatile and easy to • POI and Geofence: - Import Excel spreadsheet to add POIs in the system - Create zones and specific zone rules install. The Solution focuses on providing exact time and location of fleet events and actions, such as stops, hard corners, speeding, etc. The devices also offer in-vehicle beeping alerts for instances of aggressive driving and are advertised as driver behavior coaching tools. Large emphasis is made on the devices being able to provide Forensic detail after an accident, for example, the ability to monitor the activity of the driver before the accident, the direction the vehicle was hit, if the vehicle was spun around, the time of the impact, if the driver hit brakes, etc. Quick start-up and automatic calibration for any kind of vehicle. A variety of cables are available for the most compatibility with every truck in the field. ACTIVITY On June 25-27, Geotab will be appearing at the Fleet Safety Conference as its silver sponsor in Schaumburg, IL. In May 2013, Geotab participated in a JSAE (Japan Society of Automotive Engineers). In March 2013, Geotab participated in PepsiCo Fleet Summit in St Louis, MO. In Nov 2012, Tim Hudak visited Geotab’s Oakville office to learn more about their fast growing business. Geotab is viewed as a model company in Ontario with world leading innovations. SOCIAL STRATEGY Geotab currently has almost 600 followers on their Twitter account and on average post twice a day. Their subjects range from Trade Show to Conference announcements; fleet safety news and articles; tips on gas, fuel and emissions; telematics, small business, Forbes and other business related topics; personal and generic announcements such as holiday greetings, etc. Geotab’s Facebook account carries very similar articles as their Twitter account. Geotab GooglePlus offers much the same info as both Twitter and Facebook, however has little following. On YouTube, Geotab offers 15 videos, ranging from Corporate Videos to Interviews to Training material. Highest number of views (over 6,000) brings in the video of Installation Instructions and a product overview video. Geotab on Pinterest has 48 pins and 6 boards with under 10 followers. According to WooRank, Geotab’s website ranks at 62.9 points on WooRank, is low on traffic and seems to be mostly visited by males aged 18-24 from their work computers. Comparably, CI ranks at 60.6 points, with low traffic and visited mostly by males aged 25-36. CURRENT CUSTOMERS UPS, Orkin Pest Control, Frito-Lay, PepsiCo, Laidlaw, US Government COMPETITIVE ADVANTAGES • Compact size • Under 2 min install through OBD-II • No software to install • Maximum compatibility with majority of vehicles • Satellite antenna for areas where cellular connection cannot be detected • Built-in battery for movement-without-ignition detection COMPETITIVE DISADVANTAGES • No solution offered for Asset or Resource tracking • Using older Bell CDMA networks, may cause delays in transmission • Not a lot of opportunity for customization • When hard-wired, engine data is not available • No ability to add a not to status change in Geotab HOS • No Panic Button or Man Down capability • No product for fuel theft protection • Radio interference because of GSM Connection • No ignition disabler option available yet • Do not sell temperature sensors to customers • Light and Heavy duty vehicles have different connectors based on vendor, make/ model, year, etc. Implementation of plug-n-play devices requires accurate information on the vehicles’ connectors in order to receive the correct product, which may become a lengthy period verifying the connection type with the vendor or the drivers. * All information has been gathered from the following sources: Geotab.com, YouTube, Facebook, Twitter, GooglePlus, Geotab Community Forum. Product Comparison Hardware Capabilities 1 Feature GeoTab GO6 GeoTab GO5 GeoTab GO4v3 Asset Tracker AT1000 Action/ Resource Tracker Outputs 8 Inputs 2 Inputs N/A External Internal Internal External Internal N/A Fleet Tracker MGS100/200 Fleet Tracker MGS500 4 Inputs, 2 13 Inputs, 4 Outputs I/O inputs / Outputs 3G HSPA Antenna Internal / External On-board ethernet N/A Wi-Fi capable N/A Built-in accelerometer N/A Operating temperature Over-the-air configuration Battery back-up Power source RF switch -4°-140° F -4° - 140°F -40° - 176°F / -40° - 185°F / -40° - 176°F / -4° - 140°F -20° - 60°C -20° - 60° C -40° - 80° C -40° - 85° C -40° - 80° C -20° – 60°C Optional Optional N/A Hardwired OBD-II OBD-II Hardwired OBD-II / Hardwired Battery or Hardwired N/A N/A N/A Additional Sensors Fleet Tracker MGS100/200 Fleet Tracker MGS500 GeoTab GO6 GeoTab GO5 GeoTab GO4v3 Asset Tracker AT1000 Driver ID support Temperature sensor Garmin integration PTO sensor Fuel level sensor Emergency button TPASS Vehicle ECM integration In-Vehicle Buzzer Feature Product Pricing / Support / Other 1 Fleet Tracker MGS100/200 Fleet Tracker MGS500 GeoTab GO6 GeoTab GO5 GeoTab GO4v3 Asset Tracker AT1000 Action/ Resource Tracker from $30 from $45 from $40 from $40 from $40 from $20 from $7 Contract Length M2M / 3 Yrs M2M / 3 Yrs 2 Yrs 2 Yrs 2 Yrs M2M / 3 Yrs No contract Warranty terms Manufacturer / Installation Manufacturer / Installation Manufacturer Manufacturer Manufacturer / Installation Manufacturer / Installation N/A Warranty length 3 Yrs 3 Yrs 1 Yr 1 Yr 1 Yr 1 Yr N/A $200 - $299 $320 N/A N/A N/A $199 $0 Free with contract / $120 + travel Free with contract / $120 + travel N/A N/A N/A Free with contract / $120 + travel N/A Feature Price Cancellation Fee cost Installation costs Additional Service / Pricing / Support / Other 1 Feature Fleet Complete GeoTab’s Checkmate Weekly, Free No, Forum only 1:1 training offered? Cost Yes, Free No Free Training Videos Yes, Free Yes Unlimited, Online/Phone, Free Online, Free English, Spanish, French English, Spanish, French Webinars offered? Cost Customer support offered Languages supported Ability to integrate with internal systems Installation Options Fleet Tracker MGS100/200 Fleet Tracker MGS500 GeoTab GO6 GeoTab GO5 GeoTab GO4v3 Asset Tracker AT1000 Self-installation Pro-installation Self / Pro Pro Self Self Pro Self Feature Installation classification Software Capabilities Feature Fleet Complete FleetMatics Current Location Follow Asset Breadcrumb Trail Asset Speed Direction of Travel Every 2 min / Customizable N/A From every 30 sec N/A Reports Timecards Points of Interests Sensor Information Alerts / Rules Find Nearest Vehicle Traffic Status HOS Reports HOS Violations Reports Vehicle Inspection / DVIR Default Transmission Rate Transmission Frequency Rate Data Readings Fleet Tracker MGS100/200 Fleet Tracker MGS100/200 GeoTab GO6 GeoTab GO5 GeoTab GO4v3 Asset Tracker AT1000 Odometer Vehicle battery level Feature