Shazam Ramrup Jan 20, 2012 Different Viewpoints Who should be in charge of controlling and reading what is in the Terms and Service agreements ? The Government or you ? Free-market view Little to no Government involvement Everyone can voluntarily enter or refuse an agreement that organizations offers at their own judgement Organizations collecting personal data should clearly inform the person and provide the information if they will not keep it confidential and how they will use it. Free-market view Legal sanctions for those who steal personal data who violate confidential agreements. Respects the rights and ability of consumers to make choices for themselves based on their own values Consumer responsibility “it’s impossible to know how much benefits people are willing to trade for more privacy.” Consumer-protection view Strong government regulation Prohibits waivers and broad consent agreements for secondary uses. More opt-in and less opt-out Protect consumers against abuses and carelessness by businesses based on their lack of knowledge, judgement and interest. Consumer-protection view Informed consent is not enough Sometimes the people can’t reject an agreement e.g, loans, house, car, job, Google Businesses sometimes do not follow their stated policies Consumer-protection view “You can’t expect an ordinary consumer who is very busy trying to earn a living to sit down and understand what [consent] means. They don’t understand the implications of what use of their data can mean to them.” – Mary Gardiner Jones, privacy “absolutist” Does she have a point? Should businesses be taking the hit if most of their customers are misinformed? Discussion Questions Some companies rely on selling personal data to remain in business. Do you think it’s worth it to accept a lower quality of service for added protection for your privacy? What can be done to ensure that people understand the implications what they are agreeing to (not just the words)?