38-2 Learning Outcomes 38.1 Identify the purpose of a general physical examination. 38.2 Describe the role of the medical assistant in a general physical examination. CHAPTER 38 38.3 Explain safety precautions used during a general physical examination. Assisting with a General Physical Examination 38.4 Carry out the steps necessary to prepare the patient for an examination. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-3 Learning Outcomes (cont.) 38-4 Learning Outcomes (cont.) 38.5 Describe how to position and drape a patient in each of the ten common examination positions. 38.9 Perform the procedures for vision screenings. 38.6 Describe how to assist patients from different cultures, patients with disabilities, and pediatric patients during a physical examination. 38.10 Perform the procedures for hearing screenings. 38.11 Explain the special needs of the elderly for patient education. 38.7 Identify the six examination methods used in a general physical examination. 38.12 Identify ways to help a patient follow up on a doctor’s recommendations. 38.8 List the components of a general physical examination. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-5 Introduction 38-6 Purpose of General Physical Examination • You must make the • Physical client comfortable examination is the and assist the first step in the physician during process for the the physical physician. examination A skilled medical assistant can create an atmosphere that results in a positive outcome for the patient during the physical examination. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. • To confirm an overall state of health • To diagnose a medical problem – Focuses on an organ system – Based on patient’s chief complaint © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 1 38-7 Purpose of General Physical Examination Role of Medical Assistant (cont.) • Clinical diagnosis • Enable the doctor to perform an effective examination – Based on signs and symptoms of a disease • Sign – objective information that can be detected • Symptom – subjective information from the patient • Contribute to patient confidence in care – Laboratory and diagnostic tests • • • • 38-8 – Physical and emotional comfort Confirm clinical diagnosis Aid in forming differential diagnosis Aid in developing a prognosis Formulate a treatment plan and/or drug therapy • Tasks – Interview – Write an accurate history – Determine vital signs and measure weight and height – Assist with examination Your responsibilities include ensuring that all instruments and supplies are readily available to the doctor during the examination. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-9 Apply Your Knowledge 38-10 Safety Precautions • Occupational Safety and Health Administration (OSHA) standards and guidelines What are two purposes for a general physical examination? Describe the role the medical assistant plays in this exam. ANSWER: A physical examination is used to confirm the patient’s overall state of health or to diagnose a medical problem. The medical assistant’s role includes putting the patient at ease, performing the initial interview, documenting the patient history, taking vital signs and body measurements, assisting the physician in the exam, and making sure instruments and supplies are available for the exam. – Protect employee – Make workplace safe • Centers for Disease Control and Prevention (CDC) guidelines – Protect patients and health-care workers © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-11 Safety Precautions (cont.) 38-12 Safety Precautions (cont.) 1. Hand washing – Before and after each patient contact – Before and after each procedure 3. Wear a mask if there is any possibility of exposure to an infectious disease transmitted by airborne droplets 4. Respiratory hygiene/cough etiquette 2. Wear gloves if there is probability of contact with – Blood – Body fluids Nonintact skin Moist surfaces © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 5. Isolation precautions – Personal protective equipment – Keep patients with possible infections separated from other patients © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 2 38-13 Safety Precautions (cont.) 38-14 Impressive ! Apply Your Knowledge 6. Discard all disposable equipment and supplies appropriately Mrs. Jefferson brings her daughter, Laura, to the office because of what she describes as an upper respiratory infection. Laura is coughing and the medical assistant notices a blister-like rash on her arms. What actions should the medical assistant take? 7. Clean and disinfect the exam room after each patient ANSWER: Laura most likely has chickenpox. She and her mother should be moved away from other patients in the waiting room to a private area. Since chickenpox is spread by droplet, the medical assistant and physician should wear a mask and gloves when in the room. In addition, the room should be cleaned and sanitized following the appointment. 8. Sanitize, disinfect, and sterilize equipment appropriately © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-15 38-16 Positioning and Draping Preparing the Patient for an Examination • Emotional – explain exactly what will occur • Positions facilitate physician’s examination – Assist the patient to appropriate position • Physical – offer the bathroom and instruct the patient on how to disrobe and don an exam gown – Make as comfortable as possible – Cover with appropriate drape • Keep patient warm • Maintain privacy/modesty • Positioning and draping – help patient assume needed exam position and drape to provide privacy © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-17 Positioning and Draping (cont.) • Positions – Sitting – Supine (recumbent) – Dorsal recumbent – Lithotomy – Trendelenburg’s – Fowler’s – Prone 38-18 Positioning and Draping (cont.) • Sitting • Supine/recumbent • Dorsal recumbent – Sims’ – Knee-chest – Proctologic © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 3 38-19 Positioning and Draping (cont.) 38-20 Positioning and Draping (cont.) • Lithotomy • Fowler’s • Sims’ • Trendelenburg’s • Prone • Knee-Chest • Proctologic © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-21 Special Considerations 38-22 Special Considerations (cont.) • Patients from different cultures • Children – Modify techniques based on age and ability – Avoid stereotyping – Avoid making judgments – Emotional • Involve child in the examination • Approach infants and toddlers slowly, with a smile and gentle voice • Perform procedures quickly • Patients with disabilities – Provide extra assistance as needed – Ask for assistance with patient transfers – Physical • Examination position based on age and ability • Examine painful areas and genitalia of older children last © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-23 Apply Your Knowledge 38-24 Examination Methods An elderly female patient needs her lower abdomen and genitalia examined by the physician. What would be the best position to place her in and why? ANSWER: The dorsal recumbent position is recommended over the lithotomy position because an elderly patient may have difficulty placing her legs in stirrups. • Inspection – Visual examination – Assesses posture, mannerisms, and hygiene – Size, shape, color, position, symmetry • Palpation – Touch texture, temperature, shape – Presence of vibration or movements – Superficial or with additional pressure – Presence of abnormalities © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 4 38-25 Examination Methods (cont.) • Percussion – Tapping and striking the body to hear sounds or feel vibrations – Determine location, size, or density of structure or organ 38-26 Examination Methods (cont.) • Auscultation • Manipulation – Listening to body sounds – Systemic moving of a patient’s body parts – Range of motion of joints – Assess sounds from heart, lungs, and abdominal organs • Mensuration – Measuring – Height and weight – Length or diameter of extremity – Growth of uterus during pregnancy © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-27 38-28 Components of the General Physical Examination Apply Your Knowledge Jimmy Jones is complaining of abdominal pain. What types of examination methods will the physician most likely use to assess this complaint? • Overall appearance and the condition of skin, nails, and hair ANSWER: The physician will use inspection to determine if there are any visual abnormalities of Jimmy’s abdomen, palpation to feel for any abnormalities, percussion to determine if there is fluid or air in the abdomen, and auscultation to assess bowel sounds. The medical assistant may be asked to measure the abdominal girth. • The body Bravo! – Head, neck, eyes, ears, nose and sinuses, mouth, and throat – Chest and lungs, heart, breasts – Abdomen, genitalia, and rectum – Musculoskeletal and neurological systems © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-29 Components of the General Physical Examination (cont.) • Medical assistant – Be familiar with the components of the examination – Know equipment and supplies used – Ensure the patient’s comfort – Protect the patient’s modesty 38-30 Components of the General Physical Examination (cont.) • General appearance • Head – Skin – a good indicator of overall health – Abnormal condition of scalp or skin – Nails and nail beds – Puffiness – Hair – pattern of growth and texture – Abnormal growths Can you name these pieces of examination equipment? © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 5 38-31 Components of the General Physical Examination (cont.) • Neck – Lymph nodes, thyroid glands, and major blood vessels – Symmetry and range of motion 38-32 Components of the General Physical Examination (cont.) • Eyes • Ears – The presence of disease or abnormalities – Outer ear • Symmetry and size • Presence of lesions, redness, or swelling – Pupils for light response – Inner ear structures • Canals • Eardrums – Muscles • Nose and sinuses – Nasal mucosa – Structures of nose – Palpation to check for tenderness in sinuses – Internal structures © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-33 Components of the General Physical Examination (cont.) • Mouth and throat – Mouth – impression of overall health and hygiene – Throat • Common site of infection • Tonsils – swelling or redness 38-34 Components of the General Physical Examination (cont.) • Chest and lungs • Heart and vascular system – Inspection – Percussion – size of heart • Symmetry in expansion • Shape • Posture position – Auscultation • Heart sounds • Rate, rhythm, intensity, and pitch – Palpation – fluid or foreign mass in lungs – Auscultation – listen for abnormalities – Pulses © 2011 The McGraw-Hill Companies, Inc. All rights reserved. • Breasts – Palpation for abnormalities • Abdomen – – – – Inspection Auscultation Percussion Palpation © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-35 Components of the General Physical Examination (cont.) • Genitalia – Female – lithotomy position – Male • Supine position then standing • Infection, structural abnormalities, lumps • Rectum – Usually performed following exam of genitalia – Lesions or abnormalities – Occult blood – An assistant of same sex as patient must be in the room during examination © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-36 Components of the General Physical Examination (cont.) • Musculoskeletal system – – – – – – Posture Gait Range of motion Muscle strength Body measurements Development and coordination in children • Neurological system – Reflexes – Mental and emotional status – Sensory and motor functions – Intellectual assessment in children – Mental status and memory in elderly © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 6 38-37 Apply Your Knowledge 38-38 Completing the Examination What is the medical assistant’s role in a general physical examination? • Assist patient to a sitting position • Allow the patient to perform any necessary self-hygiene measures ANSWER: The medical assistant should be familiar with the components of the examination, know equipment and supplies used, ensure the patient’s comfort, and protect the patient’s modesty. • Perform additional tests or procedures © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-39 Completing the Examination (cont.) 38-40 Completing the Examination (cont.) • Screening for visual acuity • Patient education – Snellen chart – distance – Jaegar chart – near vision – Ishihara book – color vision – Special considerations – Assess needs – Topics • Risk factors for disease • Medication administration • Self-help or diagnostic techniques • Children • Patients with dementia or Alzheimer’s disease – Do not talk down to patient – Ensure understanding – Give written instructions • Auditory acuity – audiometer © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-41 Completing the Examination (cont.) 38-42 Completing the Examination (cont.) • Follow-up • Special problems of the elderly – Greater need for patient education – Common problems: – Scheduling the patient for future visits – Making outside appointments for diagnostic tests • Incontinence • Depression • Lack of information on preventive medicines • Poor patient compliance when taking medications – Involve family members when possible © 2011 The McGraw-Hill Companies, Inc. All rights reserved. – Helping the patient and patient’s family plan for home nursing care – Helping the patient obtain help from community or social services © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 7 38-43 Apply Your Knowledge 38-44 In Summary What is important to remember when providing patient education? 38.1 A general physical exam is done either to confirm an overall state of health or to examine a patient to diagnose a medical problem. ANSWER: You should provide information in a way the patient can understand it, but you should not talk down to the patient. In addition, you need to verify that the patient understands what you taught. 38.2 The medical assistant assists the patient and physician during an exam. Making the patient physically and emotionally comfortable as well as providing materials and assistance to the physician are essential to a successful exam. Super! © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-45 In Summary (cont.) 38-46 In Summary (cont.) 38.3 During an exam, the medical assistant should perform hand hygiene, wear gloves and other personal protective equipment, ensure respiratory hygiene/cough etiquette, use isolation precautions, dispose of biohazardous waste, and clean and disinfect the exam room as necessary to provide for safety. 38.5 The ten common exam positions include sitting, supine, dorsal recumbent, lithotomy, Trendelenburg, Fowler’s, prone, Sims’, knee-chest, and proctologic. 38.6 When assisting with the physical exam, avoid judging and stereotyping patients from different cultures, and obtain a translator for proper communication if necessary. 38.4 The medical assistant should prepare the patient for an exam emotionally, by using simple, direct language; physically, by providing for the patient’s comfort and privacy and by positioning him or her according to the type of exam or procedure; and by modifying techniques to meet the needs of special patients. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-47 In Summary (cont.) 38-48 In Summary (cont.) 38.7 Assist patients with physical disabilities with transfers and other tasks they cannot accomplish themselves. 38.8 Involve the child in the exam process and assist him based upon his age and ability to cooperate. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38.9 The six examination methods used in a general physical exam include inspection, palpation, percussion ,auscultation, mensuration, and manipulation. 38.10 A general physical exam typically includes an evaluation of the general appearance, head, neck, eyes, ears, nose and sinuses, mouth and throat, chest and lungs, heart, breasts, abdomen, genitalia, rectum, musculoskeletal system, and neurological system. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 8 38-49 In Summary (cont.) 38-50 In Summary (cont.) 38.11 Vision screening procedures include using the Snellen chart for distance visual acuity, the Jaegar chart for screening for near vision, and the Ishihara book for color vision screening. 38.12 An auditory acuity test is done before or after the exam using some type of audiometer. 38.13 Patient education for the elderly requires ensuring compliance when taking medications, providing preventative medicine education tools, and recognizing problems related to incontinence and depression. 38.14 In order to assist the patient with follow-up after his or her exam, you may schedule future visits, schedule visits outside of the office, help plan for home care, and if within your scope of practice provide education related to the patient’s condition. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 38-51 End of Chapter 38 Health is the thing that makes you feel that now is the best time of the year. ~ Franklin P. Adams © 2011 The McGraw-Hill Companies, Inc. All rights reserved. 9