Khou.com Edward R. Murrow Award Entry HOME PAGE www.khou.com The KHOU.com home page is the front door to a body of continuously updated high-quality journalism, weather, video and entertainment content showcasing top daily headlines and a connection to over 65 hyper-local community websites populated with khou.com weather and news headlines. The khou.com home page is the pipeline between our viewers and our continuous 24/7 digital newsroom operation. The KHOU.com home page features a balance of high quality journalism, uncluttered from noise, to offer an optimized user experience and site usability, user engagement, repeat visits and consumption of video and digital photo content. Houston is a big news market and the top daily headlines appear above-the-fold for a non-disruptive scanning experience to the reader. Featured elements include user generated content, video, photo slideshows, blogs, local entertainment, hyper-local sites, and other non-news content. One of the most popular sections on the home page is the “FEATURES” section. This highly-trafficked, content feature showcases the top photo images of the day, community events, high-visibility blogs, talent involvement in the community, local sports news, events and other sticky content KHOU.com produces locally. Today’s readers are empowered with technology and want to use it. KHOU’s YouNews section is used to solicit photos from our viewers including weather, pro-sports events, birthdays, celebrations, holidays and sharing family images with our readers. YouNews allows users to comment on stories and submit video and photos, which are frequently spotlighted in 11 Newscasts. Each day, top 11 News headlines and features are distributed to the KHOU FACEBOOK page, found at facebook.com/KHOU 11 and pushed to our Twitter page found at http://twitter.com/khou. 11 News headlines are often found on the home page of chron.com, the site for the Houston Chronicle. They are also sent to aggregator sites, such as Topix.com, CNN and other local news aggregators. 1 Each day, KHOU.com video found on the home page also populates the Yahoo! local news page in a local news video partnership exclusive to KHOU.com. KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 1 Khou.com Edward R. Murrow Award Entry e.g. 11 News I-Team Investigation Radiation in Water Khou.com November 2010 I-Team Investigation Coverage, Online Video, Online Searchable Radiation Database Beginning on November 8, KHOU-TV produced a powerful I-Team Investigation regarding high levels of radiation found in Houston’s water supply. Expanded coverage was developed as companion pieces to support television investigative pieces and to direct users for additional information. Khou.com digital elements included streamed video reports, a custom built, searchable online user database listing every water system in the state of Texas, radiation levels for water systems, and additional online expanded story coverage. Links to all Khou.com Investigative Stories and Video found online http://www.khou.com/news/health/I-Team-preview-Is-your-drinking-water-safe-106791538.html 2 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 2 Khou.com Edward R. Murrow Award Entry Khou.com November 2010 I-Team Investigation Coverage: Khou.com Searchable Radiation Database After the I-Team Investigative reports aired, KHOU-TV viewers users were directed from TV to the web to use the custom-built online searchable radiation database found on Khou.com. Users were able to access information regarding radiation levels in their household water supply. A copy of a user’s water bill was required to identify their water system and they were able to pull up immediate results. http://www.khou.com/news/texas-drinking-water-radiation-levels In addition to finding the results for their water system, Khou.com also provided an expanded data section and information regarding how to read the numbers and what they meant. 3 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 3 Khou.com Edward R. Murrow Award Entry 4 Khou.com November 2010 I-Team Investigation Coverage: Khou.com Online User Feedback http://www.khou.com/news/health/I-Team-preview-Is-your-drinking-water-safe-106791538.html Archived user feedback can be found on the bottom of each story appearing on khou.com. Khou.com received hundreds of comments from concerned residents after each online report and from those who wanted more information or were not satisfied with City Government. Khou.com online comments show Houstonians are concerned for their families and for the health and welfare of all concerned. And, they also want Khou.com to continue seeking answers on this problem. Samples of User Feedback on Khou.com _______________________________________________________________________________ 4 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 Khou.com Edward R. Murrow Award Entry Khou.com November 2010 I-Team Investigation Coverage: Khou.com traffic from stories, video, database, comments As a result of this special online coverage developed to support the television investigative pieces, and the exclusive online database for our users, online traffic was huge for this series. User response was immediate and continues to grow with continuous story updates post-November. KHOU-TV and khou.com are working on new developments as a result of the Investigation which will continue throughout 2011. Here is the Khou.com web traffic for November-December 2010. I-Team Investigation on Khou.com: Radiation in our Water Supply Mon, Nov 8, 2010 - Fri, Dec 31, 2010 Page Views Searchable Radiation Database Index Khou.com Online Searchable Water Database 109,334 #107125648 Part II: State lowballs radiation scores in Texas Drinking Water 11,125 #107010754 I-Team Investigates how safe is your drinking water? 18,968 #108307474 Radiation in Houston’s tap Water; Long History of contamination 12,321 #111113419 Residents of Houston neighborhood concerned about cancers, radioactive water 5,051 #112232749 Draft of federal report finds radiation widespread in Houston water 5,191 #112364389 City of Houston shuts down two radioactive water wells 71,773 #107010754 Part I: Radiation in your tap water (video) 9,585 #106791538 Video Preview: How safe is your drinking water? Other Video 15,959 Source: Omniture Total Page Views Web Story Coverage #113059489 Web Video Coverage 5 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 257,064 5 Khou.com Edward R. Murrow Award Entry e.g. African Forest Community Announcement The Houston Zoo Khou.com November 2010 Web, Mobile and Digital Coverage for Houston Zoo Partnership Khou.com LIVE Streaming KHOU-TV Special http://www.khou.com/video/featured-videos/The-African-Forest-Your-Journey-Begins-at-the-HoustonZoo-Part-1-110935994.html The addition of the African Forest exhibit was the Houston Zoo’s biggest undertaking in its 80-year history and they chose KHOU as their media partner for coverage on television, web and mobile to help announce the opening of The African Forest. Khou.com produced special online content to support our announcement and create excitement for The African Forest with our viewers. KHOU produced a 1-hour program, on-location for The African Forest. The LIVE telecast was also LIVE streamed on Khou.com. At the conclusion, the entire one hour special was archived to khou.com. 6 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 6 Khou.com Edward R. Murrow Award Entry Khou.com Houston Zoo Photo Slideshows Khou.com sent our digital photographer to the Houston Zoo on several occasions to shoot photos and help our viewers meet the Animals of the African Forest with Khou.com photo slideshows. http://www.khou.com/home/Photos-The-animals-of-Houston-Zoos-the-African-Forest-111081604.html?gallery=y&c=y Chimp expert Jane Goodall came to meet the Chimps of the Houston Zoo’s NEW African Forest exhibit and Khou.com did a web photo exclusive on her visit to Houston to meet the Chimps. http://www.khou.com/news/slideshows/Photos-Primate-expert-Jane-Goodall-visits-the-Houston-Zoo106407848.html?gallery=y&c=y 7 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 7 Khou.com Edward R. Murrow Award Entry Khou.com Houston Zoo Expanded Coverage Khou.com followed the installation of animals into The African Forest Exhibit and created photo slideshows and expanded story coverage on khou.com. Slideshows included the African Forest chimps, Jane Goodall’s visit, the Chimp House, The White Rhinos and the entire family of animals. Khou.com also provide a printable Houston Zoo map and a list of upcoming Zoo events. http://www.khou.com/community/African-Forest--108269244.html 8 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 8 Khou.com Edward R. Murrow Award Entry Khou.com Houston Zoo Mobile Channel KHOU 11 apps for iPhone, Android and BlackBerry Khou.com developed a Houston Zoo content channel on the Khou.com mobile applications for iPhone, Android and BlackBerry. These help our users find mobile content from anywhere. Khou.com Houston Zoo Family Membership Giveaway Khou.com developed an Interactive Contest Opportunity to give away 3 family memberships to celebrate the opening of The Houston Zoo African Forest. This coincided with the opening on December 10, 2010. The contest was promoted on the Khou.com home page and a dedicated page inside. 9 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 9 Khou.com Edward R. Murrow Award Entry Khou.com Houston Zoo Mobile Channel SMS Ticket Giveaway to tie to Opening of African Forest Exhibit Khou.com organized an SMS contest giveaway to celebrate the opening of The Houston Zoo African Forest Exhibit. In order to make this more than a contest, Khou.com wanted to integrate the contest within online content to help our users learn more about the African Forest and then register at the same time. 10 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 10 Khou.com Edward R. Murrow Award Entry e.g. Houston Texans vs. Dallas Cowboys Local sports coverage August 28, 2010 Coverage for Houston Texans vs. Dallas Cowboys Khou.com Home Page Countdown Banners Daily Banners When the Dallas Cowboys came to Houston for a showdown with the Texans, the long-standing rivalry between the two biggest cities in the Lone Star State took center stage. KHOU-TV and Khou.com dedicated numerous resources to make this special for our viewers and online users. Each day, Khou.com placed a countdown banner at the top of the home page to drive excitement for the game – and for a locally produced KHOU-TV pregame special, the “Lone Star Shootout.” Cheerleader Pom-Pom Online Poll Voted by Khou.com users http://www.khou.com/home/related/Pom--101336664.html 11 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 11 Khou.com Edward R. Murrow Award Entry Live Streaming of KHOU’s “Lone Star Shootout” Locally produced, one-hour special KHOU-TV produced a pre-game special, “Lone Star Shootout,” which aired before kickoff. The hour-long program was promoted on the Khou.com home page all week as follows: The live telecast was also live-streamed on Khou.com. At the conclusion, the entire one-hour special was archived to khou.com. http://www.khou.com/video/featured-videos/Watch-the-2010-Lone-Star-Shoout-Pregame-Special--Part-1-101754593.html 12 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 12 Khou.com Edward R. Murrow Award Entry Khou.com Home Page Coverage To generate excitement for the BIG game Khou.com produced several interactive content features to create community-wide excitement for the third pre-season NFL game played in Houston on August 28, 2010. These content features were strategically positioned on the home page above-the-fold for the week leading up to the game. Khou.com home page content included the following features: USER COMMENTS: Why is H-Town better than Big D? PHOTOS: Houston Texans Cheerleaders POM-POM ONLINE POLL: Who has the best cheerleaders? SUMBIT PHOTOS: True blue Texans fans USER CONTENT: Send us your fan photos TV SPECIAL: More on the KHOU-TV pre-game special, the “Lone Star Shootout” 13 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 13 Khou.com Edward R. Murrow Award Entry Live, Local Pre-Season Game Event Texans vs. Cowboys Cheerleader Photo Slideshows For some fans, the cheerleaders provided as much excitement during the game as the players! Khou.com developed two slideshows -- one featuring the Houston Texans Cheerleaders and one featuring the Dallas Cowboys Cheerleaders. Then, we asked our users to participate in an online poll to tell us who had the better cheerleaders. The photo slideshows and online poll can be viewed here: Dallas Cowboys Cheerleaders http://www.khou.com/news/slideshows/Photos-Cowboys-cheerleaders-100643069.html Houston Texans Cheerleaders http://www.khou.com/home/related/Pom--101336664.html 14 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 14 Khou.com Edward R. Murrow Award Entry Web Photo Slideshow Houston Texans Fans Tailgate in Style The Khou.com roving photographer roamed the parking lots around Reliant Stadium on game night to find the best Texans tailgaters and showcased these images in a digital photo slideshow. http://www.khou.com/news/slideshows/Photos-Texans-Cowboys-fans-tailgate-in-style101733318.html?gallery=y&c=y&ref=%2Fnews%2Fslideshows 15 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 15 Khou.com Edward R. Murrow Award Entry Media Coverage: Photos From the Field Texans Take Down Cowboys 23-7 in Third Pre-Season Game The Khou.com roving photographer strolled up and down the sidelines to capture the biggest moments from the game at Houston’s Reliant Stadium and then showcased these images in a digital photo slideshow. http://www.khou.com/news/slideshows/Photos-Texans-vs-Cowboys-101735028.html 16 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 16 Khou.com Edward R. Murrow Award Entry e.g. November 2010 Election Election 2010 Khou.com November 2010 Election 2010 Coverage on Web and Mobile Khou.com produced extensive digital coverage for the November ‘10 Elections in Houston, Texas. The digital coverage was a combination of coverage on the home page, a dedicated and expanded Election page, streamed video, Facebook and Twitter updates and mobile. Election ’10 coverage included a LIVE two-hour 11 News Election special which was streamed LIVE, mobile coverage, blog commentary, 11 News field reports from all campaign headquarters throughout Houston, photo slideshows from Polling locations and sample ballots. 17 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 17 Khou.com Edward R. Murrow Award Entry Khou.com Election 2010 Race Results for Web and Mobile In addition, an Online Election Database consisting of roughly 180 local election races was developed and pushed results to TV, web and mobile to offer KHOU viewers and online readers real-time results. http://www.khou.com/electionresults?src=http://belo.bimedia.net/KHOU/election/race501.htm&width=780&height=4900 Khou.com Election 2010 Behind-the-Scenes Election Slideshow http://www.khou.com/community/slideshows/Photos-11-News-behind-the-scenes-106582978.html Khou.com produced a Behind-the-Scenes Election Photo Slideshow showing our viewers what was happening in the 11 News Studios on Election Night which featured candid talent shots from inside the newsroom and on-set, shots of the Digital team, Election bloggers, and polling locations. 18 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 18 Khou.com Edward R. Murrow Award Entry 19 Khou.com Election 2010 Special Coverage Page http://www.khou.com/news/election The Khou.com multiplatform Election 2010 special coverage page featured the following elements and continuous updates were pushed out to our Twitter and Facebook sites. Latest Election Headlines ‘It’s Your Time’ candidate videos News from The Texas Tribune Candidate slideshows Early Voting Locations Sample Ballots by County Candidate Quiz with VoteIQ VoteIQ Voter’s Guide Follow us on Twitter Share your thoughts on Facebook National AP Election Headlines Election Results on KHOU app 19 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 Khou.com Edward R. Murrow Award Entry 20 Khou.com Election 2010 Coverage on Facebook and Twitter http://www.facebook.com/11news The khou.com Facebook page was used as a venue to push users to all KHOU platforms including TV, Web, Mobile for continuous coverage. Here, you see one instance of an Election 2010 update posted to the KHOU/11 News Facebook page and Twitter site. 20 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 Khou.com Edward R. Murrow Award Entry Khou.com Election 2010 Coverage on khou Mobile Apps http://www.khou.com/news/election Khou.com users were able to access Election 2010 race results on the Khou mobile apps by clicking on the Votes icon and then pulling up any race. The race results appeared at the same time they appear on the lower third on our TV coverage and on our website. The database pushed Election results to all 3 platforms at the same time. No matter where KHOU viewers were, they had immediate access to Khou.com Election 2010 coverage. 21 KHOU-TV, Inc. | 1945 Allen Parkway, Houston Texas 77019 21