Enriching Lives ► Creating Futures
Annual Report – 2014-2015 Table of Contents
Message from the President ...................................................... iii
Learning and Student Success .................................................. 1
Academic Affairs and Student Engagement Center............................. 2
Admissions & Enrollment Services ................................................................................ 2
Academic Advising ....................................................................................................... 3
Registrar ........................................................................................................................... 3
Financial Aid ................................................................................................................... 4
First Year Experience - Engage, Enrich, Empower - E3 ............................................. 4
Campus Life .................................................................................................................... 5
Godwin Memorial Library.............................................................................................. 5
Academic Skills Center ................................................................................................. 6
TRiO Student Support Services ..................................................................................... 6
Career/Transfer Center ................................................................................................. 7
Center for Teaching and Learning .............................................................................. 7
Distance Learning ......................................................................................................... 8 Career Programs Learning Center .......................................................... 9
Liberal Arts and University Transfer Center ........................................... 12
Basic Skills Programs ..................................................................................................... 14
English, Communication and College Success Skills .............................................. 14
Math and Science ....................................................................................................... 15
Social Science, Humanities and Fine Arts................................................................. 16
Health Programs Learning Center ......................................................... 17
Nursing and Continuing Education ........................................................................... 17
Allied Health Programs ................................................................................................ 18
Institutional Effectiveness ....................................................................... 20
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Havelock-Cherry Point and Military Affairs ............................ 21
Academic Affairs .................................................................................................... 21 Student Services ....................................................................................................... 22 Military Affairs Resource Center and the MCAS Cherry Point Office ................. 22 Academic Skills Center ........................................................................................... 22 Institute of Aeronautical Technology .................................................................... 23 Workforce Development .......................................................... 24
Law Enforcement/DPS and In-Service Training .................................................... 24 Business and Information Technology .................................................................. 24 Emergency Medical Services ................................................................................ 25 Fire and Rescue College ........................................................................................ 25 Human Resources Development & Career Readiness........................................ 26 Medical Specialties ................................................................................................ 26 Small Business Center ............................................................................................ 27 Institutional Advancement ...................................................... 28
Craven Community College Foundation.............................................................. 28 Grants and Strategic Partnerships ......................................................................... 29 Lifetime Learning Center and Community Engagement .................................... 30 Marketing and Communications .......................................................................... 31 Administrative Services ........................................................... 32
Campus Security and Safety.................................................................................. 32 Facilities ................................................................................................................... 33 Sustainability ............................................................................................................ 34 Financial Services and Purchasing........................................................................ 34 Human Resources ................................................................................................... 34 Public Radio East ..................................................................................................... 36 Technology Services ............................................................................................... 36 ~ ii ~
Message from the President
Composing the introduction to the Annual Report is a reflective exercise that always
brings a great sense of pride, not only in the institution’s accomplishments, but in the
people who are responsible for making it happen. Our staff genuinely deserve recognition
and gratitude for their exemplary efforts and strong work ethic.
This has been a very special year in the life of the College with numerous events such as
fun-filled Community Days on both campuses to celebrate the College’s Golden
Anniversary. For fifty years Craven Community College has been making its mark and
making a difference in eastern North Carolina. We celebrated in style!
The three strategic priorities of the College—including Teaching & Learning in the 21st
Century, Partnerships & Programs in a Diverse Community, and Resources & Development
in a Global Economy—serve as our roadmap and they have guided the 2014-15 work
plan. It is extremely difficult to give shout-outs to just a few, but peruse the document and
you will be impressed, not only by the sheer volume of what is produced, but by the
extensive scope of how this College contributes to students and the community.
Under the “Teaching & Learning” umbrella, you will see that we are focused on academic
excellence. Our Business programs completed a rigorous self-study over two years and
received a 10-year accreditation from the highly regarded Accreditation Council for
Business Schools and Programs this year. Craven Community College is only the second
community college in North Carolina to hold this distinction. Our Basic Skills or college
readiness programs have made significant inroads in student success. The GED pass rate
was 95%, the highest of all 58 community colleges. Throughout the year, we have
undergone an extensive planning process with the assistance of a consultant, to envision
a new Student Success Center that will integrate the range of services and programs we
offer to support student success. Upcoming renovations of the Godwin Memorial Library
and creation of the Weisser Student Success Center will establish a state-of-the-art
learning hub on the New Bern campus.
The “Partnerships & Programs” strategic priority is exemplified through a new relationship
with FedEx that has allowed us to create a Commercial Driver’s License (CDL) program.
FedEx has donated nearly $100,000 in equipment and financial assistance to help launch
the program. We continue to strengthen and build the relationship with Craven County
Schools. Enrollments in the Career and College Promise program have nearly doubled,
and beginning in April, we now have a college career and transfer counselor based at
New Bern High School and West Craven High School several days each week.
The “Resources & Development” strategic priority is at the forefront as state resources
continue to diminish. Fortunately, we applied for and received a $250,000 grant from the
Duke Energy Foundation to buy simulators for our Welding labs at the New Bern and
Havelock campuses. We have made our first attempt to apply for a Title III federal grant
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which, if awarded, would be a significant coup. And, our incredible Foundation Board
and the dedicated Institutional Advancement staff have been actively engaged in
garnering resources for the annual campaign, the Lifetime Learning Center and the
Community Fabric Awards event.
Beyond the three strategic priorities, there are many projects that are extremely important
and time consuming, but they do not necessarily fit neatly into one of the three
categories. Several institution-wide initiatives worth noting include concerted efforts
around security and safety training, diversity programming, SACSCOC reaffirmation
planning, and the Board of Trustees presidential search. Additionally, two plans have been
created that will have far-reaching implications for the college in its future, an Enrollment
Management Plan and the Military Affairs Center Resource Plan.
While we may have well written and beautiful plans on paper, ultimately, if we don’t have
the right people and strong leadership, the plans won’t amount to much. We will work
diligently to make the vision and plans a reality.
Finally, I’ll close with a few thoughts from Carnegie Mellon Professor, Randy Pausch, who
wrote the national bestseller, The Last Lecture, after being diagnosed with terminal
cancer.
He said, “We cannot change the cards we are dealt, just how we play the hand.”
He also said, “When we are connected to others, we become better people.”
I believe both of Randy’s quotes aptly apply to us. They are a reminder of the can-do
attitude that has been exhibited during difficult fiscal times by the vast majority of people
at Craven Community College. And, they are a reminder of the connected and caring
culture that exists in this institution and the community at large.
We are a lucky bunch! Thank you for allowing me to serve and to be your colleague and
President the last seven years. Soon Dr. Staats, Craven Community College’s fifth
President, will take the helm. He is inheriting a wonderful institution and I wish him and all
the staff the very best.
Respectfully,
Catherine Chew
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Learning and Student Success
This year, the Learning and Student Success Unit encompassed all areas of academic
affairs, learning support, student services, innovation and workforce solutions, and
institutional effectiveness. The Unit’s structure is designed to support teaching, learning, and
service—with an emphasis on strategic innovation that is geared towards preparing the
21st-century community college student to succeed at higher educational levels and in the
workplace. The Unit is the primary driver of the student success and completion agendas at
institutional, NCCCS, and national levels. It operates as the strategic hub for all college-wide
planning, assessment, student development, and continuous improvement activities in ways
that promote integration and the seamless delivery of learning opportunities for students.
The 2014-15 academic year has been a productive one for the Learning and Student
Success (L&SS) Unit. The following highlights exemplify the outstanding Unit-level work done
to support the College’s strategic goals:
1) Members of the L&SS leadership team participated in the inaugural High Performance
Team Training program sponsored by the American Association of Community Colleges
(AACC) in Washington, D.C. Participation in this event continued the Unit-wide focus on
strengthening AACC 21st century community college leadership competencies.
2) The "student success agenda" continued to
be in the forefront of institutional conversations
and actions. The plan for the College's
Student Success Center has been developed,
using TRiO operations/best practices as the
conduit for the redesign of the work spaces in
Barker Hall. The Strategic Enrollment
Management Committee (SEMC) met
continuously throughout the 2014-15
academic year and has completed a draft
strategic enrollment management plan. The
SEMC's work connects directly with
Completion by Design activities, and the
College's continued focus on enhancing SuccessNC initiatives that have already been
started.
3) Craven Community College participated in this year's Student Success Leadership (SSLI)
Cohort—which was focused on activities that will position Craven to join the cadre of
NCCCS institutions that are "scaling-up" Completion by Design (CbD) on their campuses.
Participation in SSLI this year was designed as a "planning year," one in which institutions
worked on drafting plans related to Stakeholder Engagement, Accelerating Into Programs
of Study, Structured Programs Design, and Front Door Experiences/Advising. The College’s
participation in SSLI this year has laid the foundation to launch CbD implementation
activities in 2015-2016.
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4) New programmatic offerings in Lean Six Sigma, Computer-Assisted Design Technology,
and Commercial Driver's License emerged this year. The Medical Scribe post-diploma
certificate option (started last year) is off to a strong start.
5) Significant L&SS resource development efforts this year included the awarding of the
$250,000 Duke Energy Grant to fund welding equipment; submission of the College’s TRiO
Student Support Services grant program renewal proposal ($1.1 million over 5 years); and
submission of a $1.7 million Title III grant proposal to strengthen institutional retention and
student success tracking systems.
Academic Affairs and Student Engagement Center
The Academic Affairs and Student
Engagement Center plays a primary role in
integrating college-wide efforts in
Academic Affairs and Student Services,
and creates innovative learning systems
that are geared towards facilitating
organizational effectiveness and student
success. The Center provides visionary
institutional leadership to transfer and
career development, enrollment and
retention services, TRiO Student Support
Services, educational partnerships,
learning resources, distance
learning/professional development, and academic affairs administration. The departments
that comprise the Center’s organizational structure are critical components of the Learning
and Student Success Unit͛s strategic operations and function as core foundations of the
overall student experience at Craven Community College.
Admissions and Enrollment Services
The goal of Admissions, which is located in the First-Stop office, is to provide a strong first
impression through customer service, recruitment, and a clear admissions process.
Improvements implemented this past year include:
• Regroup – Regroup is a communication system used to send phone messages to all
currently enrolled students. The admissions team is currently working with Technology
Services to add a text messaging function to the system.
• Live Chat – Zopim, a form of live chat, was implemented on the Admissions page of the
College website in fall 2014 and as of spring 2015, the feature was moved to the main
page of the website. Since its implementation, a total of 730 students have used this
feature and it is gaining popularity. In fall 2014, 296 chats were answered, whereas 437
chats were engaged in spring 2015.
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•
On-Site Services at the local high schools - Since fall 2014, on-site services were added in
West Craven High School to afford students direct access to the admissions process,
including placement testing, new student orientation, and academic advising. Similar
on-site services are offered at New Bern High School.
• E-Sign In – Electronic Sign-in was implemented in summer 2015 as a way for students to
sign in for enrollment services using an iPad rather than via paper and pen. The iPad
logs the student’s name, date of birth, reason for visit and if they are here for Advising,
Financial Aid, or Veteran’s Affairs. This is a much more efficient way of managing the
flow of students through First Stop.
Academic Advising
The advising process is a collaborative process between advisors and students designed to
give students clarity on their academic direction and educational goals. The focus during
this past year has been on the successful transition from previous developmental courses
and College transfer articulation agreements to current DMA and new transfer core.
Although those changes were mandated by the State, it required a huge learning curve
and a swift transition to be able to effectively advise students. Significant progress also has
been made on the expansion of advising from a strictly Enrollment Services function to a
process that includes faculty advisors. Refining our advising model has been a priority this
year and will continue to be a focus in the coming school year.
Registrar
The Registrar’s Office provides administrative support services through student registration
and records functions to meet the needs of students, faculty, staff, and administrators.
Accomplishments during this past year include:
• An Annual State Program Audit which resulted in no exceptions.
• Implementation of DegreeVerify, an online, automated enrollment and degree
verification system that can be used by students
and employers.
• Implementation of an in-house degree audit
procedure that resulted in an increase of ten
percent in the number of students deemed to
have completed a degree.
• Collaborated with Academic Affairs to
publish the 2015-2016 Class Schedule, the first
annual schedule published that allows students
to register for both semesters at the same time.
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Financial Aid
The purpose of all financial aid awarded at Craven Community College is to provide
monetary assistance to students who, without the receipt of aid, would be unable to begin
or continue their studies at this institution. Accomplishments include:
• Implementation of the new State Grant Interface System, which is an automated
communication system between the College Foundation of North Carolina (CFNC) and
state grants that provides quicker application processing and reconciliation with the
State.
• Development and implementation of an electronic General Scholarship Application,
allowing for students to access, complete, and submit the application via the College’s
website.
• Implementation of the Institutional Student Information Record (ISIR) verification
interface with the School Servicing Center, automating the transfer of information
between the two systems.
• The Department also has implemented a Financial Aid/Degree Audit process that
determines the classes needed for a student's program of study and assures that
financial aid is not used to pay for classes outside of the student's program.
First Year Experience – Engage, Enrich, Empower – E3
The Quality Enhancement Plan (QEP) at
Craven Community College is entitled E3:
Engage, Enrich, Empower, with the goal of
improving the first-year experience for
students and increasing persistence rates
from the first to second year of college.
Efforts undertaken to meet persistence and
completion goals include:
• The redesign of the seated and online
New Student Orientation Sessions creating
a more vibrant, engaging, and relevant
experience for students.
• The redesign of the ACA (College Success) course to make it more practical and
relevant. All ACA classes also now have online components, delivered by the College’s
online learning management system, Moodle.
• Enforcement, through more intrusive advising, of the requirement that students
complete the appropriate ACA course within the student’s first 12 credits hours.
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• The development of a new Early Alert Response form, to provide feedback to faculty
and advisors on issues that arise in a timely manner, and the establishment of an Early
Alert Review Team to evaluate and select Early Alert software.
Campus Life
Enhancing the student experience outside of the classroom
is the focus of Campus Life. Efforts to increase student
participation and engagement in on- and off-campus
events included:
• In partnership with Re-Run Shoes, an organization that
provides shoes to less developed countries, Craven
Community College students collected 606 pounds of
shoes in spring 2014; in fall 2014, 1,446 pounds of shoes
were collected.
• Fall 2014 International Day events attracted 250
students, a twelve-fold increase over the approximately
20 students that attended the event in fall 2013
• The Spring 2015 Welcome Event held at the outset of the spring semester attracted 160
students, compared to 30 students who attended the Fall 2014 Welcome Event.
• Campus Life received a grant from the ABC Liquor Foundation of $3,250 to support
programs on drunk driving and texting while driving.
• A partnership with the American Red Cross on Quarterly Blood Drives, resulting in 2,018
pints of blood collected since fall 2013
• The institution of an annual National Service Day, which has thus far focused on clearing
impoverished areas of New Bern of trash and debris.
Godwin Memorial Library
The mission of the Godwin Memorial Library is to meet the curricular and instructional needs
of Craven students, faculty and staff, and the informational and leisure needs of the
community as a whole by: (1) providing a range of print and electronic resources that
enhance the educational, personal improvement and recreational pursuits of users; (2)
providing personalized service and educating users to independently access, evaluate, use
and present accurate information; (3) collaborating with faculty and staff to actively
support academic excellence; and (4) providing an atmosphere conducive to life-long
learning. Highlights of the past year include:
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• An Evening with Laura Clark, author of The Never-Ending War: The Unseen Scars of PostTraumatic Stress Disorder, and her husband, Raymond Clark (the subject of the memoir).
They discussed living with PTSD and the process of writing the book.
• The creation of a new one-on-one research coaching service to offer students
individualized assistance. Fifteen (15) students took advantage of this personalized
instruction during spring 2015.
• New electronic resources available to students, faculty, and community users include
Exercise Pro, software for creating customized exercise programs; Academic Collection,
a scholarly collection of approximately 100,000 ebooks; and Homegrown ebooks, a
collection of fiction and nonfiction titles from North Carolina publishers.
Academic Skills Center
The Academic Skills Center (ASC) provides academic support to all curriculum students; its
mission is to help students achieve their academic, personal, social and economic potential
by supporting their intellectual growth, directing them to learning resources, and motivating
them to become lifelong learners. Accomplishments during this past year include:
• The implementation of an outreach and awareness campaign to assure that all
students are aware of the services available through the Center. This included emails
to all students on the subjects on which tutoring is available and the schedule of when
tutoring is offered, and a Trivia Game designed to increase students’ knowledge of the
services offered by the ASC. As a result, there has been a measureable increase in the
use of one-on-one tutoring services this year.
• The successful administration of the new North Carolina Diagnostic Assessment and
Placement (NC DAP) Test, required of incoming students to assess their English,
reading, and math college readiness skills, to include the offering of additional testing
times to accommodate student schedules.
• The successful upgrade of the TutorTrac program, designed to improve the tracking
and reporting of services delivered by the ASC.
TRiO Student Support Services
TRiO Student Support Services is committed to creating and maintaining a supportive
environment for low income, first generation and disabled students that encourages
academic excellence and integrity, student success, and individual responsibility through
leadership and service. Accomplishments during the past year include:
• TRiO graduated 31 students in 2015, 10 of whom transferred to a 4-year university.
Retention rates for students participating in TRiO is 81%, which exceeds the current
college-wide retention rate.
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• The implementation of the Intrusive Advising Model is yielding positive results. Thus
far, the GPA of the majority of TRiO students has increased, on average, from 1.74 to
2.20, or .46 in one semester.
• As part of being a TRiO program participant, students taking developmental courses are
required to attend tutoring sessions weekly. Of the developmental students receiving
tutoring during the 2014-2015 academic year, over 60% participated in tutoring sessions
for their college-level classes (not required).
• TRiO also established a Leadership Club in fall 2014. The Club’s outreach activities,
community service projects, and fundraisers have been very successful thus far. The
Club also won a $250 for collecting 350 pounds of shoes during the campus-wide Rerun
Shoe Drive. The TRiO Leadership Club also won $275 for accumulating the most points
for participation in campus life and community events.
Career/Transfer Center
The College’s Career/Transfer Center is a college-wide resource that provides
comprehensive career development and transfer planning support. Centralized locations
on the New Bern and Havelock campuses are designed to foster student development by
creating access to career
exploration opportunities, job
postings, self-assessments, transfer
advising, résumé and cover letter
critique services, mock interviews,
and a variety of other resources
and workshops.
The Career and College Promise
(CCP) Program, which allows highschool students to jump-start their
college education by taking
community college courses free of
charge, has seen tremendous growth during the past year. Students from New Bern High
School, West Craven High School and Havelock High School have participated in the
program and their numbers have tripled since spring 2014. This year the College’s
Career/Transfer Center opened offices at New Bern and West Craven High Schools in order
to more directly recruit its students to Craven Community College.
Center for Teaching and Learning
The Center for Teaching and Learning (CTL) was established in 2009 to promote and
support instructional excellence by working collaboratively with faculty and staff to
develop a culture that values and rewards teaching and learning, respects and supports
individual differences among learners, and encourages the creation of learning
environments in which diverse students, faculty and staff can learn and excel.
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Focused on addressing professional development needs of full‐time and adjunct faculty
and staff and encouraging continuous learning, the key functions of the CTL include
adjunct faculty support, new faculty orientation, faculty and staff professional
development, instructional technology training, instructional design training, and statemandated training. The CTL also
administers the College’s Annual
Excellence Awards, recognizing staff
and teaching excellence.
During this past academic year, the CTL
arranged and offered 306 professional
development and other training
sessions. While these included a
significant number of sessions on the use
of new time-keeping software and
other technologies implemented in to
improve communications and records management, topics covered by the CTL included
Moodle upgrades/updates; dealing with difficult people; skills to increase a community’s
diversity competence; leadership best practices; and coaching your team to higher
performance. The CTL also organized a full day series of sessions in January 2015 developed
specifically for faculty that covered a broad range of pedagogical tools, including Canvas,
Smarthinking, ADAM and Stat!Ref, NC Learning Object Repository (NCLOR) & National
Repository for Online Courses (NROC) collections, and V-Scope and Late Nite Labs.
Workshops on assuring accessibility of all course content also were part of this series.
Distance Learning
Distance learning began in 1998 with a handful of course offerings in computer
programming and medical office administration. Over 17 years, distance learning has
grown into multiple online degree, certificate and diploma programs. In 2012, 2013, and
2014 distance learning course enrollment generated over 50% of the college’s FTE in 4 out
of 5 semesters.
The mission of Distance Learning (DL) at Craven Community College is to support and
assess the development and delivery of distance learning courses that reflect ongoing
review and continuous improvement. The Office of Distance Learning provides
administrative vision, direction, and oversight for the College’s distance learning
programming. Key functions for the unit include:
• Maintaining the learning management system (LMS), Moodle, and software used
inside of and in association with Moodle;
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• Managing user, course shell, and enrollment files in Moodle, ensuring availability of
curriculum and workforce development distance learning courses;
• Responding to and resolve problems experienced by faculty, staff, and students with
Moodle;
• Implementing federal, state, and local requirements for distance learning; and
• Training faculty and staff in the use of Moodle.
Current priorities for the Office of Distance Learning include improving the quality of
distance learning programming, developing a plan to ensure online content is accessible,
and improving student engagement, retention and success in distance learning courses.
Highlights of the past year include:
• In order to improve services to distances learners, web cameras were provided to the
Academic Skills Center, Library and to advisors in New Bern and Havelock. This allowed
students to remotely communicate with college staff and have face-to-face
interaction.
• In Spring 2015, the Office of Distance Learning organized a regional conference with
participation of faculty from 22 surrounding community colleges that featured two, 3hour hands-on workshops exploring strategies related to online content accessibility.
Career Programs Learning Center
The mission of the Career Programs Learning Center is to provide educational programs of
the highest quality to serve the community and local industry and to assist students in
securing employment in these areas. The past year has been exciting, rewarding, and at
times, even challenging, but throughout it all, Career Programs staff have continued to
provide the highest quality service to students, faculty, staff, partners, and guests. Their
accomplishments over the past year include:
• A significant increase in apprenticeships,
internships, workforce based learning (WBL),
and student placements have been
experienced this past year. Five
manufacturing positions in the Bosch
Apprenticeship program were filled by
Craven students; additional internships
included positions with BSH Home
Appliances, Craven County Schools, Edward
Jones Investments, and McGladrey LLP. A
number of WBL positions were secured with
Havelock High School, Trent Cadillac, Jiffy
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Lube, Marine Chevrolet, and Anytime Towing. Finally, this year saw more than 65 Career
Programs graduates placed in positions covering fields such as manufacturing,
machining, welding, automotive, composites, business administration, accounting,
information technology, early childhood education, among others. Many of these
positions were a result of successful WBL experiences.
• Career Programs faculty, staff and students continue to support an expansive series of
community outreach and celebratory events. These include participation in the Neuse
River Bridge Run, Mumfest, Havelock Chili Festival, Havelock Chamber of Commerce
Spelling Bee, New Bern Area Chamber of Commerce Business Before and After Hours,
Chamber Sunrise Breakfast, Reading is Fun Day, and the Havelock-New Bern High School
Football Games. Cosmetology students and staff continued to provide services to
hospice patients in their homes, and supported WCTI’s Fashion Show. The Criminal
Justice Society once again sponsored needy families for the holidays by raffling a Turkey
Dinner to raise money; and business and accounting faculty and staff continue to
support and staff the Facilitated Self Assistance Program, offered through the College’s
Volunteer Income Tax Assistance (VITA) program, which provides no cost assistance to
low-income taxpayers in the preparation of their tax returns.
• Career Programs staff also
continue to expand outreach
that promotes Career Technical
Education, to include tours,
demonstrations, and
presentations, to approximately
500 local and regional
professionals; participation and
support for Craven Early College
and New Bern High School, West
Craven High School and
Havelock High School events;
and participation and support
for Military Appreciation and
Veterans Appreciation Events. Moreover, Career Programs faculty and staff serve as
College representatives on the Boards of numerous local, regional, and state
organizations, including Craven Smart Start, the North Carolina Resource and Referral
Board, the Taking Back our Neighborhood initiative, Minority Male Mentoring, Duffest
Board, State Employees Credit Union Advisory Board, NC Technology Association Board
of Advisors, NC Computer Instructor’s Association Board of Directors, NCCCS Data
Initiatives Project, and the Military Credit Advisory Committee.
• Career Programs staff continue to establish new and strengthen existing partnerships
within the community with a variety of collaborative efforts. Examples include expansion
of the numbers of students participating in the BSH Apprenticeship program; partnerships
with East Carolina University (ECU) that support advanced manufacturing programs for
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Veterans, such as the ECU Bachelor of Science in Industrial Technology (BSIT) degree;
the CarQuest Auto Parts Training Program; and the development of Cosmetology
Professional Development in collaboration with Brunswick Community College and
Pamlico Community College as part of the Perkins Grant Consortium.
• Staff continue to lead efforts to expand resources available to students enrolled in a
career program and to promote career technical education throughout the region. This
includes continued recognized leadership in the North Carolina Advanced
Manufacturing Alliance and the Perkins Consortium. This year, in conjunction with our
grants department, Career programs received a $150,000 grant in support of the
College’s leadership in the North Carolina Community College System’s Information
Technology Alignment Project (ITAP); and a $250,000 grant from Duke Energy
Foundation to enhance the College’s welding program. Finally, Career Programs
completed the second year of an Early Childhood Education Innovation Fund project to
expand the number of students completing the early childhood education programs by
offering Saturday classes and
funding for students needing
developmental English and Math
courses, ACA, and introductory
computer courses. About 20
students participate in the ‘Saturday
cohort.’ To date, 13 students have
earned a Certificate in Early
Childhood Education; 8 have
earned diplomas and 8 have
earned an Associate in Applied
Science.
• Career Programs staff are proud to report that the College’s Accounting, Business
Administration, Computer Technology Integration and Entrepreneurship programs were
accredited by the Accreditation Council for Business Schools and Programs. Craven
Community College is only the second of the 58 North Carolina community colleges to
be accredited by this international accrediting body. The College also received reaccreditation for the National Institute for Metalworking Skills (NIMS) credential and reaccreditation of Basic Law Enforcement Training (BLET) Program.
• Lastly, but by no means least, Career Programs staff are most proud of the
accomplishments of its students. State Licensure Exam Pass Rates continue to reflect the
strength of the College’s BLET, Cosmetology, and Esthetician programs. Students also
have excelled in a number of state, regional, and national competitions, including a
number of first-place performances by the College’s Skills USA Team, which competed in
10 events in the State Competition in April 2015 and returned with 20 awards that
qualified five students to participate in the National Skills USA Event in Louisville, Kentucky
in June 2015. As a testament to the College’s commitment to student achievement,
Industrial, Transportation, and Service Programs Chair Ricky Meadows was selected as
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the Skills USA North Carolina Advisor of the Year. Craven Community College students
also competed in the District College Fed Challenge in Chapel Hill, NC against four-year
universities students to become one of the first community colleges to compete in this
region. The College Fed Challenge is an academic competition designed to deepen
students’ understanding of the nation’s Central Bank and monetary policy.
Liberal Arts and University Transfer Center
The Liberal Arts and University Transfer Learning Center (LAUT) prepares students who are in
pursuit of a bachelor’s or advanced degree for transfer to a senior institution. Programs of
study within the Learning Center lead to the completion of Associate of Arts, Associate of
Science, and Associate of Fine Arts degrees. Additionally, an Associate of General
Education is offered to meet the needs of students who are interested in transferring to a
specialized major at a senior institution or those students not interested in transfer. The
Learning Center is organized into four departments: Basic Skills Programs; English,
Communications and Student Success; Math and Science; and Social Science,
Humanities, and Fine Art.
The Liberal Arts & University Transfer Learning Center lead the academic excellence
initiatives for the college, which include the following:
• In spring 2015, the Center piloted the College’s Honors Program, utilizing an Honors
Contract between the student and faculty member to define additional, rigorous
course work that will qualify the student for the Honors designation. Three students are
currently in the Honors Program.
• Throughout the year, the Scholars in Engineering & Science (SEAS) students
participated in weekly meetings, STEM focused seminars and campus events such as
the Marine Biology Summer Camp, Math and Science Outreach Day and Community
Day. The program has been very
successful, with all six of the second
cohort graduates being accepted
to the university of their choice. Of
further interest, SEAS student David
Leake was one of Craven’s
nominees for the prestigious All USA
Community College Academic
Team and accepted as a NASA
Intern. Three students are currently
in the SEAS program.
• The College’s Phi Theta Kappa students were recognized at the March 2014 Regional
Conference for maintaining their five-star certification, the highest level certification a
chapter can achieve at both the regional and international levels.
~ 12 ~
•
The fall 2014/2015 Liberal Arts Lecture Series was well attended by students, staff, and
the community. It included lectures on Making a Living as an Artist: The Business Side
of Art, presented by Artist in Residence Bruce Niemi; Experience Costa Rica: A Natural
Beauty, presented by History/Humanities Instructor Kate Amerson; Peace, Art and
Reconciliation in Northern Ireland, with lecture by Sociology Instructor Dr. Graham
Spann and Irish Poetry Reading by CIS Instructor Bob Husson in November 2014; Buen
Camino: My Pilgrimage Across Spain, presented by Nursing student Karen Philipp; and,
in partnership with New Bern’s Historical Society’s Washington’s Second Southern Tour
festival, African Americans in the Revolutionary Era, presented by History Instructor
Brian Kmec.
•
Study Abroad Costa Rica offered five Craven
students an intensive global experience encompassing
pre-trip activities, fieldwork abroad, and a post-trip
project. Prior to travel, participants attended seminars
focusing on Costa Rican culture, ecology, history and
economy; a short Spanish Language workshop; a
meeting with the former ambassador to Costa Rica and
other Costa Rican experts at the Organization for
Tropical Studies and Center for Latin American and
Caribbean Studies and Duke University. While in country,
participants enjoyed seminars on globalization in Latin
America, the Tico Healthcare system, educational
system, ecotourism and greenwashing, and traditional
cuisine. Service projects included outreach to a rural public school, teenage
pregnancy center, and a language exchange with Tico college students. Costa Rica
2015 will culminate in mid-July with on-campus presentations given by student
participants, covering their coursework, research, and group learning experiences.
(How many students?)
• In spring 2015, Craven applied to the North Carolina Community College System Office
to begin offering the newly developed Associate of Engineering (AE). If approved,
students who complete the AE will be well-prepared to enter a baccalaureate
program in engineering, including the NCSU engineering partnership located on the
Havelock campus.
• In September 2014, the college hosted nationally recognized artist Bruce Niemi. Bruce
is a second generation sculptor and has been creating art for nearly 50 years. The
New Bern campus of Craven Community College boasts two of his pieces, one being
Eye to the Soul, located at the front of the campus. Both pieces were donated from
the private collection of Dr. Jim Congleton.
~ 13 ~
Basic Skills Programs
The mission of the Basic Skills program is to assist adults to improve literacy and obtain the
knowledge and skills necessary for employment and self-sufficiency; assist adults who are
parents to obtain the educational skills necessary to
become full partners in the educational development of
their children; and assist adults in the completion of a
secondary school education. Opportunities are
provided for adults to improve their reading, writing,
mathematics, communication, and technological skills.
Accomplishments during this past year include:
• Basic Skills Programs exceeded the benchmark
defined by the North Carolina Community College
System (NCCCS) for the GED Diploma Passing Rate
by 13.3%, achieving the highest score in the state,
reflective of the quality of the GED preparation
offered.
• The Physical Therapy Assistant program has been
approved as a Basic Skills Plus pathway. Basic Skills
students are currently eligible to pursue the Certified Nursing Assistant I pathway.
• Students were celebrated and honored during the last graduation of the
Compensatory Education Program in fall 2014. In January 2015, seventeen students
began the Transitions Academy, effectively replacing the Compensatory Education
Program. The Transitions Academy provides adults with intellectual disabilities the
opportunity to continue their education by improving their reading, writing, math, and
technological skills while preparing them for the world of paid or non-paid work or
other appropriate post-secondary education programs.
• During the academic year, 36 students completed their GED and 2 students
completed their Adult High School Credential. Forty-five percent of these completers
transitioned into post-secondary education.
English, Communication and College Success Skills
The mission of the English, Communication and College Success Skills department is to
provide a solid liberal arts foundation that prepares students for their career or university
transfer goals through promoting intellectual and personal growth that will lead to
professional success.
Highlights of the past academic year include:
~ 14 ~
• Communication students, along with Instructor Kerry Cox, organized and hosted a
public showing of Adrenaline by Craven alumna, Bobby Wagner. After the showing
concluded, students posed questions to a panel of crew members including the
producer, the assistant director and the director. Overall, the red carpet affair packed
Orringer Auditorium, showcasing how Craven affords students the chance to
participate in programs that demonstrate a commitment to global education.
• The Department organized two days of presentations by four ECU English professors
who met with classes throughout the day to discuss transfer opportunities. Since more
than 65% of LAUT transfer-bound students choose ECU, this was an excellent forum for
students to ask direct questions concerning scholarships, work study options, programs
and certificates, student activities, and career prospects in the liberal arts.
• With the support of the Office of Distance Learning & Professional Development, the
Composition Committee drafted new student learning outcomes for assessment in the
fall 2015 in anticipation of implementation of the 2014 revisions to the North Carolina
Comprehensive Articulation Agreement (CAA), a statewide agreement governing the
transfer of credits between North Carolina community colleges and the University of
North Carolina system.
• A new course, African-American Literature, will be offered spring 2016. The class will
enable those learners that intend to transfer to historically black colleges or universities,
along with other UNC constituent institutions, the ability to apply these credits towards
either a mandatory or an optional global education elective.
• In response to feedback from students and faculty regarding the workload associated
with the one credit ACA-122 class—College Transfer Success—an ACA-122 Curriculum
Re-Design Committee was formed to re-evaluate the course. A more transfer-oriented
assignment for students to use as a tool for advising was created that not only benefits
students when they are here but also better aligns the course with that offered at
universities.
Math and Science
The mission of the Math and Science Department is to provide a solid liberal arts
foundation that prepares students for their career and university transfer goals through
promoting intellectual and personal growth that will lead to professional success.
Accomplishments over the past year include:
• 2015 Middle School Outreach Day featured the exciting theme of a Zombie
Apocalypse, and drew approximately 100 middle school students to the campus.
Students participated in zombie themed activities, such as calculating the viral load in
blood samples, looking at how bacteria spreads from person to person, calculating the
pH level in blood, and discussing how inoculations help prevent infection. Math and
Science faculty, SEAS students, and Science Club members facilitated the event and
~ 15 ~
created a fun, yet very educational experience for all.
• The Sustainability Committee hosted its 6th annual Green Fair. Local media outlets
were on hand to capture vendors providing services and information regarding green
products, safe outdoor recreation, organic produce, eco-friendly cleaning products,
local nature attractions, and conservation agencies. There were approximately 150
participants—60 or so students, 30 faculty and staff, and more than 50 members from
the community.
• Craven’s Science Club had an active year participating in events such as the Middle
School Outreach Day, Pi a Professor Day and the Green Fair. Students also
coordinated trips to the North Carolina Medical Examiner’s office to view forensic
autopsies and attended Star Parties held at Fisher’s Landing. Particularly welcomed
was the introduction of Skype as a method for conducting Science Club Meetings so
that members from both the New Bern and the Havelock campuses could participate.
• The Marine Biology Camp, Mad Scientist Camp and Junior Mad Scientist Camp were
great successes. About 80 middle schoolers engaged in field trips, hands-on crafts,
and rocket launching experiments.
Social Science, Humanities and Fine Arts
The mission of the Social Science,
Humanities and Fine Arts Department is to
provide a solid liberal arts foundation that
prepares students for their career and
university transfer goals through promoting
intellectual and personal growth that will
lead to professional success.
Accomplishments during this past
academic year include:
• For the first time, a Student Art Show
was held at the Bank of the Arts in April of
2015. The show was well-attended by
students, faculty and the community and featured impressive work by our talented
students.
• The ENCORE! Student Choir had an exciting year. Fall semester kicked off with a
celebration of the College’s 50th Anniversary at Community Day, and included other
performances at Mumfest; Holiday festivities; at a remembrance of the late Mr.
Leander Morgan Sr., New Bern's first African American mayor; and at the Community
Fabric Awards.
~ 16 ~
• In collaboration with Student Engagement, the Foundation and the Diversity
Committee, the Department hosted an International Day Fair in spring 2015. Events
included:
 Native American Drum and Dance Performance by the Lumbee Tribe
 Cultural Dress Competition
 Passport Activities where students met people from other cultures at booths
 Winter Coat (Interfaith Refugee Ministry) and Shoe Drive (Rerun Shoes)
 International Cuisine sampling
• Department staff and faculty worked as part of a consortium of 10 NC community
colleges and UNC-Chapel Hill World View to develop a proposal for an NC Scholars of
Global Distinction Certificate.
Health Programs Learning Center
The Health Programs Learning Center houses the Department of Nursing Programs and
Continuing Education as well as the Department of Allied Health Programs. These two
departments host seven selective or limited admission programs, requiring that students
meet special admissions deadlines and criteria. An Associate in Applied Science degree
is available in Health Information Technology, Medical Office Administration, Medical
Assisting, Nursing, Pharmacy Technology and Physical Therapist Assistant. The Health
Programs Learning Center also offers several diploma programs that are shorter in
duration and designed to develop job-entry skills. The following are highlights of
accomplishments in each of the Health Programs over the past year.
Nursing Programs and Continuing Education
The Practical Nursing and Associate Degree
Nursing programs support the mission of the
College and the North Carolina Community
College System by providing students with
an accessible, high-quality nursing
education to meet the diverse and
changing health-care needs of the service
area. Program faculty are committed to
promoting the development of qualified
graduates, prepared for the professional
role of Licensed Practical Nurse (LPN) and
Registered Nurse (RN) at the entry level. Graduates of the nursing programs meet the
education requirements to take the National Council Licensure Examination (NCLEXPN)/(NCLEX-RN).
Achievements during this past academic year include:
~ 17 ~
• The first Regionally Increasing Baccalaureate Nurses (RIBN) Project student was
accepted and will begin working toward a Bachelor of Science Degree in Nursing
(BSN) at East Carolina University in fall 2015. The RIBN Project is a partnership between
North Carolina community colleges and universities that offers a shared curriculum
pathway toward a Bachelor of Science Degree in Nursing (BSN). Five additional
students have been accepted to start the general education requirements of a BSN
both at Craven and at ECU in fall 2015.
• The College has entered into a Uniform Articulation Agreement between the University
of North Carolina Registered Nurse to Bachelor of Science in Nursing (RN to BSN)
Program and the NC Community College Associate Degree Nursing Program. It is
expected that this agreement will encourage more Craven nursing students to pursue
an advanced degree in nursing.
• CORE orientation will be implemented for fall 2015 admissions. CORE is a joint venture
between the NC Area Health Education Center and clinical facilities to collaborate on
a ‘core’ orientation so that repetitive requirements are met as faculty/students rotate
from agency to agency.
• The Program will institute a concept based curriculum for students in the Practical
Nursing program beginning fall 2015. Concept based models are designed to create
a bridge between factual knowledge and conceptual understanding so that students
can integrate facts with organizing concepts and new knowledge with prior
knowledge, thus achieving a deeper level of understanding and improving success.
• The Program obtained 5 Computers on Wheels (COWS). These will be used to simulate
bedside documentation, as is done in most clinical settings.
Allied Health Programs
Health Information Technology
The Health Information Technology (HIT) program is committed to providing accessible
high quality health information education to meet the diverse and changing health-care
needs of the service area and to
promoting the development of qualified
students prepared for the professional
role of health information technicians at
the entry level. Highlights of program
accomplishments over the past year
include:
•
HIT student, Marc Thomas, was
selected to serve on the American
Health Information Management
Association (AHIMA) Student Advisory
~ 18 ~
Council during the 2014-2015 academic year. He was chosen to speak on “The future
& its effect on Hospitals & Health Information Management (HIM) roles” at the 2014
AHIMA Annual Convention in San Diego, CA. Marc also represented the NCHIMA
chapter at Hill Day in Washington, DC in March and was featured in the February 2015
issue of NCHIMA’s Footprints Newsletter as the “New Member Spotlight.”
• HIT student Dolores Gomez-Hayes was the first to take advantage of the “early testing
option” offered by AHIMA. By passing the RHIT certification prior to graduation,
candidates such as Dolores are given a significant competitive advantage. The RHIT
credential distinguishes the candidate from other individuals in the employment pool.
• The HIT Club raised over $2,000, which made it possible for nine HIT students to attend
the NCHIMA Annual Convention in Greensboro, NC.
Medical Assisting
The Medical Assisting faculty is
committed to providing accessible, high
quality medical assisting education to
meet the diverse and changing healthcare needs of the service area, and to
promoting the development of qualified
students prepared for the professional
role of medical assistant at the entry
level. Highlights of program
accomplishments over the past year include:
• The Medical Assisting Program had a 98% pass rate for students who sat for the exam
to become a Certified Medical Assistant in the 2014-2015 academic year.
Medical Office Administration
The Medical Office Administration program is committed to serve our community by
preparing students for employment in medical and other healthcare related offices,
equipping them with the skills needed to use information processing software and
administrative techniques effectively in order to become successful in the industry.
• Over the past year, the MOA program expanded the use of web-based technologies
to provide distance learning students additional opportunities for hands-on simulated
practice.
• Several revisions were made to the curriculum, including the addition of a Professional
Development course and the option to complete a Certified Professional Coder (CPC)
Exam Preparation course for students who are interested in sitting for the AAPC
National certification exam.
~ 19 ~
Pharmacy Technology
Pharmacy Technology faculty are committed to providing strong foundations in
pharmacy knowledge along with safe and effective skills, and to instilling professionalism
using the Code of Ethics of Pharmacy Technicians. The goal of the program is to assure
that all students successfully pass the National Exam, gain certification as a pharmacy
technician (CPhT), and become employable thus providing optimal pharmaceutical care
to the community we serve.
• The Pharmacy Technology program underwent the Program Review process during
the 2014-2015 academic year. As a result, Pharmacy Technology faculty revised the
program of study to more evenly distribute the courses across the curriculum, linking to
the Student Success Agenda, and articulating and aligning program goals with Unit
Strategic Priorities.
Physical Therapist Assistant
It is the mission of the Physical Therapist Assistant (PTA) program to provide a strong core
program that will produce an entry-level PTA knowledgeable in academic content and
able to translate that knowledge into the clinical care of patients in a caring, professional,
and ethical manner. It is also the mission of this program to produce a professional
individual who can function in the role of educator to patients and colleagues, is a willing
consultant to the community about physical therapy, has a strong commitment to ongoing professional growth, and is a promoter of the profession of physical therapy to the
community and potential students due to a strong sense of societal and professional
obligation. Highlights of this past year include:
• Seven PTA program students took advantage of the new “early testing option” for
board exams. Six students passed the exam and graduated with the eligibility to
immediately begin practicing as a licensed Physical Therapist Assistant.
• The PTA program held its first continuing education program in the spring 2015.
Fourteen PTA students as well as local clinicians from the community attended a
Kinesio Taping seminar conducted on the New Bern Campus.
Institutional Effectiveness
The mission of the Office of Institutional Effectiveness is to progressively contribute to the
strategic planning, policy formulation and decision-making processes of Craven
Community College by advancing and providing timely and accurate quantitative and
qualitative information, analyses and summary reports, and by providing leadership in
Strategic Planning, Institutional Effectiveness, mission attainment, quality enhancement
and accountability. Among the office’s accomplishments this past year are:
• IE conducted a series of presentations on the College’s Decennial Reaffirmation by its
accrediting body, the Southern Commission on Colleges and Schools Commission on
~ 20 ~
Colleges (SACSCOC), and the accompanying Quality Enhancement Plan (QEP). The
discussion points included the four phases and nine steps of the reaffirmation process,
the difference between an off-site and on-site visit, and how each member of the
Craven community plays an important role in our success.
• The Faculty Credentialing Manual was completed and approved by the Faculty
Council and College leadership.
• The Learning Outcomes Handbook, a faculty resource on the development,
assessment and use of learning outcomes to identify knowledge and skills gained, was
completed and approved. Working with Faculty Council, a more streamlined process
for assessing student learning was developed and approved.
• Institutional Effectiveness worked with Technology Services to redesign its web page,
ensuring compliance with SACSCOC standards and providing faculty and staff with
readily accessible data.
Havelock-Cherry Point and Military Affairs
The Havelock-Cherry Point Campus is dedicated to excellent service and teaching,
meeting the diverse learning needs of the local community and Marine Corps Air Station
(MCAS) Cherry Point through a variety of high quality curriculum and workforce
development programs and delivery options with particular emphasis within aviation,
local industry, and post-secondary educational opportunities.
The Havelock-Cherry Point Campus offers to students the Associates of Arts and Associates
of Science majors, the Associate in Applied Science degree in Aviation Technologies, as
well as various opportunities for continuing education through Workforce Development.
The campus encompasses several distinct areas as depicted below. The Havelock-Cherry
Point campus is comprised of 6 full-time LAUT instructors, approximately 32 adjunct
instructors, 1 full-time Director of the Institute of Aviation Technologies, 2 full-time aviation
instructors, 2 full-time WFD personnel; 10 full-time and 5 part-time staff members all with the
commitment to providing students with an exemplary experience and support the overall
campus operations. Highlights include:
Academic Affairs
• Whereas the overall enrollment for the campus decreased slightly from academic year
(AY) 2013-14 to AY2014-15, FTE increased 18.55 points during the same time frame.
• The weekend format was adjusted to Saturday only classes and was well received by
students taking classes in Havelock and Cherry Point. Cherry Point also noticed an
increase and this too is attributed to the change of delivery for the student.
~ 21 ~
• The North Carolina State University (NCSU) 9th Annual Middle School Engineering Camp
was held in the summer of 2015 with 60 rising 7th through 9th grade students
participating; this also includes 5 teachers from the various middle schools.
• NCSU conducted the 1st Annual High School Engineering Camp in June 2015; 20
students participated in this week-long camp designed to expose students to the
engineering field.
• Integration of Early College East (ECE) students into Associate of Arts and Associate of
Science programs resulted in 225 high school students taking college courses ranging
from ACA 122 (College Transfer Success) through MAT 273 (Calculus III).
Student Services
• A collaborative relationship with Havelock High School and Career and College
Promise through monthly meetings and information events during student lunch.
Working with Career Programs and Career and University Transfer at the New Bern
Campus along with our own Financial Aid and Career and College Promise, we
offered monthly seminars on these topics to interested students.
• In collaboration with Havelock High School, the Havelock-Cherry Point campus held
an information session for 50 rising juniors and seniors and their parents about Career
and College Promise.
Military Affairs Resource Center and the MCAS Cherry Point Office
The Military Affairs Center was officially renamed the Military Affairs Resource Center
(MARC) to better identify the services offered by the center.
• Since inception, 1,773 veteran and/or active duty military personnel and their
dependents have been assisted with utilizing VA benefits (or MYCAA, advising,
registration.
• Veteran codes have been modified in Datatel to correctly identify veterans and what
benefits they are receiving.
• 117 military affiliated students earned a degree, diploma, or certificate this past
academic year.
• Participated in 22 Educational Outreach events at MCAS Cherry Point for recruitment
and briefs to increase awareness of the various opportunities offered to military
affiliated students.
~ 22 ~
Academic Skills Center
The Academic Skills Center (ASC) logged over 2,670 hours in support of students using math lab,
writing lab, and tutoring. The ASC also provides Compass placement tests and test proctoring for
Craven and other postsecondary educational institutions. The ASC assists with technology
helpdesk for Moodle, Gmail, Webadvisor, and MyLabs as well as for student services support such
as with Financial aid, MyCAA, Nelnet, and online Registration to name a few.
Michelle Davis once again led the Havelock-Cherry Point Campus as head chef/coordinator for
the annual Havelock Chili Festival in which Craven Community College’s booth won first place for
“Best Marketing of Sponsor”.
Institute of Aeronautical Technology
The Institute of Aeronautical Technology
(IAT) offers state-of-the-art, hands-on
training in aircraft maintenance through its
Aviation Systems Technology (AST)
program, which prepares students for
employment at FRC East, or with private or
commercial aviation firms. The college’s
AST program is only one of four in the state
of North Carolina.
Students have two avenues in obtaining the training needed for taking the FAA exams in
both Airframe and Powerplant (A&P). Through CCC’s workforce development program,
members of the U.S. Marine Corps can use their on-the-job training to potentially qualify
for the college’s 16-week, A&P training program. Any civilian or military student who
passes college placement exams for reading, writing, and math can qualify for a fivesemester A&P training program.
• 13 students completed the IAT program of study in Spring 2015. Of these, 7 have
successfully earned their FAA Airframe and Powerplant License.
• 7 of the 13 have been employed in the Aviation Industry either with Regional or
National Airlines or Fixed-Base Operator.
• Staff also participated in “Fun Camp 2015”—an aviation camp organized by the
College in partnership with Tradewinds Aviation that offered twelve students an
opportunity to learn about the various aspects of aviation—from piloting to
maintenance.
• Staff also continue to support community events, including offering sessions on aircraft
repair at Boy Scout and Girl Scout Aviation Day events and at the Fly-In, Movie and
Family Night events hosted by the Eastern Carolina Aviation Heritage Foundation.
~ 23 ~
Workforce Development
The mission of the College’s Workforce Development (WFD) Learning Center is to offer
high quality courses that meet the needs of Craven County's workforce and businesses, as
well as the needs of Marine Corps Air Station Cherry Point and Fleet Readiness Center
(East). Additionally, WFD provides the Continuing Education needs of Craven county law
enforcement and corrections staff, emergency medical services personnel, and
firefighters.
Law Enforcement/Department of Public Safety and In-Service Training
The Law Enforcement/Department of Public Safety (DPS) and In-Service Training Programs
are designed to train and upgrade the skills of personnel in basic law enforcement,
detention, 911 telecommunications, and firearms. A concerted effort is made to work
with various law enforcement departments throughout the County to assure that the
training offered meets the skills development needs of law enforcement personnel.
Accomplishments during this past year include:
• The purchase of a mock jail cell to deliver training to Department of Public Safety
prison guards. Prior to this enhancement, DPS personnel from Craven, Carteret and
Pamlico Counties had to travel to Greene County for this training.
• The establishment of quarterly meetings with all local law enforcement agencies to
discuss their needs and concerns regarding staff training and professional
development.
• The convening of the Police Law Institute (PLI) for local law enforcement training. This
training, usually conducted only at the NC Justice Academy, is for officers involved
with search warrants, warrantless searches, interviews and identification orders and
who are subject to potential legal liability associated with these activities. Over 30
officers attended this 14-day, 80-hour class.
Business and Information Technology
The Business and Information Technology department is dedicated to continuously
prepare students for a rapidly changing world by expanding students’ knowledge and
skills in business and information technology. The knowledge, skills and ethics imparted
serve to foster student success in a broad range of career options. Accomplishments
over the past year include:
• The development of a Computer Repair Course for Uptown Professional Business and
Training Center, located in the Five Points area of New Bern. The computer repair class
will prepare students to ultimately take their CompTIA™ A+ Certification exam.
~ 24 ~
• The establishment of a Commercial Driver’s License (CDL) Program, made possible by
a generous contribution from FED-EX. The program now boasts 7 trucks and 8 trailers
and the first class is slated to begin in July 2015.
• WFD Welding Program classes are now
being offered at both the New Bern and
Havelock campuses.
• The development and delivery of an
Advanced Manufacturing Tools for
Veterans course, in conjunction with the
Career Programs Learning Center and
East Carolina University and made
possible by a Duke Energy Grant. To
date, a number of transitioning Marines
have secured jobs.
• The restructuring of the Barbering Program, to include the hiring of a full-time Barbering
Program Manager. The program is now running a full-time and a part-time class, each
with solid enrollment.
Emergency Medical Services
One of the most dramatic, fast paced, and exciting environments in the healthcare
industry is emergency medicine. Craven Community College helps students prepare for a
career in this rapidly changing field by offering up-to-date training that lead to successful
and fulfilling careers. The Emergency Medical Services courses offered follow the
guidelines established by the NC Office of Emergency Medical Services; the curriculum is
based on the US Department of Transportation (US DOT) National Highway Traffic Safety
Administration (NHTSA) National Standard Curriculum.
Program accomplishments over the past year include the purchase of an ambulance,
branded with the College’s logo. The ambulance is being used to expand existing EMT
classes and will allow for the addition of 6 specialized classes in the future.
Fire and Rescue College
The College’s Fire and Rescue College offers Fire Fighter I & II Certification Courses, and
training in NC Technical Rescuer, and Rescue Specialties, covering Trench, Confined
Space, Collapse, Ropes, and Water. We offer various other courses to help fire fighters
fulfill their professional development requirements and the needs of their respective
departments (both volunteer and paid). Our skilled instructors ensure safe, innovative, and
informative classes. Program highlights over the past year include:
~ 25 ~
•
The purchase of a breaching door for realistic training in entering locked buildings or
situations where a door is blocked or stuck. This equipment will be used for Fire and
Rescue as well as for Law Enforcement/DPS training.
• The purchase of a Roof Prop for realistic training in breeching through a roof to rescue
survivors.
Human Resources Development and Career Readiness Certifications
Craven Community College’s Human Resources
Development (HRD) and Career Readiness
program has had the same mission since its
inception in 1971. HRD provides training to
improve a person’s chance to get a job, return to
work after layoff, or enhance skills in order to seek
a better job. While students receive professional
development training, such as résumé writing and
computer skills, they also receive guidance on a
more personal level. Accomplishments over this
past year include:
• Received a grant of $1,500 from Wal-Mart Neighborhood Market to organize a
Walmart Job Fair on the New Bern campus.
• Collaborated with Employment Security Commission/Division of Workforce Solutions to
develop weekly class offerings for unemployed participants.
• Provided workshops at the Maola Milk & Ice Cream Company Service Fair for
employees recently laid off. This event—which involved three days of workshops and
training for over hundred affected employees—was coordinated with service
agencies such as Employment Security Commission/Joblink and the Eastern Carolina
Workforce Development Board.
Medical Specialties
Workforce Development’s medical specialties division allows students to quickly prepare
for a job in a growing, high demand health-care profession. They offer hands-on training
and personalized instruction in a variety of occupations, including EKG Technician,
Medication Aide, Medical Office administration, Nurse Aide & Nurse Aide II, Pharmacy
Technician, Phlebotomy Technician, Physical Therapy Technician, and Veterinarian
Assistant
All instruction is provided by highly qualified and fully credentialed faculty who are
professionally dedicated to teaching and student achievement. Classes are held at the
New Bern and Havelock campuses as well as off campus locations around the immediate
~ 26 ~
area, including medical facility on-site training opportunities, providing preparatory
employment training or upgrading current workers’ medical skills.
Accomplishments over the past year include:
• Pathway collaboration with the College’s Nursing programs to award points to each
student applying to the College’s Nursing Program who has completed the WFD Nurse
Aide program.
• Pathway collaboration with the College’s Physical Therapy Assistant (PTA) program to
award each student applying to the PTA program credit for internship hours
completed in connection with WFD’s Physical Therapy Technician program.
• Pathway collaboration with the College’s Pharmacy Technology program to award
each student applying to the Program points for completing the WFD Pharmacy
Technician program.
• Pathway collaboration with the College’s Medical Assisting program to award points
to students applying to the Medical Assisting program for completing the WFD EKG
and/or Phlebotomy programs.
• Partnerships with Craven County Board of Education to re-introduce Nurse Aide and
Pharmacy Technician programs to high school aged students.
Small Business Center
The objective of the Small Business Center (SBC) is to increase the success rate and the
number of viable small businesses in Craven County. We know when small business
succeeds, the community benefits! Our programs are designed to prepare aspiring
entrepreneurs for business ownership and to help current business owners sharpen their
focus. The SBC also provides free confidential counseling services for individuals wishing to
start a business and for existing small business owners. Finally, the SBC provides free
computer and Internet access and a variety of small business resources, including
specialized software and multimedia tools, along with small business books, magazines
and government resources. SBC’s accomplishments over the past year include:
• Received a Z. Smith Reynolds grant for $25,000 in support of the Craven County
Entrepreneur Center. The Entrepreneur Center will offer incubator facilities to start-up
businesses.
• Launched Veterans Employment Initiative in spring 2015. This initiative is to encourage
small business owners to employ veterans in North Carolina.
~ 27 ~
Institutional Advancement
The Office of Institutional Advancement is charged with oversight of the Craven
Community College Foundation, Marketing and Communications, Grants and Strategic
Partnerships, and the Lifetime Learning Center. It supports the College’s enrollment and
retention efforts by developing and executing a comprehensive marketing plan,
increasing Foundation fundraising for scholarships, and soliciting new grants. The unit
also increases awareness of the College in the community and participation in
college/campus activities.
Craven Community College Foundation
For nearly 40 years, the Craven Community College Foundation has supported the vision
of higher education for the residents of Craven County and beyond. Established in 1977,
the Foundation is a 501(C)(3) non-profit organization that provides financial support to
thousands of students through scholarships, and funding for programs, equipment, new
and emerging initiatives, facilities and other priorities on the New Bern and Havelock
campuses.
The Foundation is committed to this mission and vision and will continue to ensure that
students have the financial support they need to reach their educational goals.
The Craven Community College Foundation has had a very successful year with both its
internal and external communities continuing their generous support.
• The 2014 Campus Campaign totaled $53,601, exceeding its goal of $50,000 in honor of
the college’s 50th anniversary. This reflects a 24% increase over last year's campaign.
• The 2014-15 Annual (External) “$50 for 50” Campaign netted a total of $33,859,
exceeding its goal of $20,000.
• The Community Fabric
Awards honored the
following: Sabrina Bengel –
Award for Individual
Leadership; Dan
Spangler/Owner – A Dog’s
Dream – Award for Business
Leadership; and Jessica
Cofield – Biology Instructor
– Award for Leadership in
Education. The event
netted $52,371 this year, a
16% increase over last
year's net profit of $44,000.
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• The College and Foundation dedicated the Dr. James B. Congleton III Sculpture
Garden at a special event held on September 13, 2014, and recognized the family of
Ruby Russell and Christine Ipock who established endowed scholarships in their name
at a ceremony held on March 11, 2015.
• The third class of the VIP Ambassadors graduated in the fall of 2014. There were 15
graduates representing various sectors of the community who participate in a foursession program that provides them with a better understanding of the College, its
programs and initiatives, its faculty and staff, and the student. To date, a total of 44
community members have participated in this program.
Grants and Strategic Partnerships
The Grants and Strategic Partnerships office provides faculty, staff and administration with
support in finding grant opportunities, assistance with creating competitive proposals and
timelines for proposal submissions. The office also develops and sustains external
relationships with community, business and educational agencies to enhance the
College’s resource development strategies.
Accomplishments include:
• As of May 2015, 15 grant proposals were submitted and 8 awards totaling $493,125
were received. Funding was obtained from Harold H. Bate Foundation, Duke Energy
Foundation, Walmart, NCCCS Minority Male Mentoring Program, NCCCS IT Alignment,
Z. Smith Reynolds Foundation and Triangle Community Foundation in partnership with
East Carolina University.
• The College is one of 46 North
Carolina Community Colleges to
receive a Minority Male Mentoring
Program (3MP) grant to assist with
supporting minority males with
academic coaching and workshops
addressing positive attitudes and
financial literacy. The program has
successfully provided a platform for
the higher education concept of
academic coaching and provides
professional development for faculty
and staff volunteers on the fundamentals of coaching. The program had 10
participants, 1 student has been accepted and is transferring to UNCW and 2 students
obtained associate degrees. The program successfully conducted 9 Positive Attitude in
Action Workshops and 6 Financial Literacy workshops. There were 2 professional
development workshops conducted for faculty/staff on the basics of coaching. A
total of 112 attendees participated in the workshops.
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• The College, in partnership with the City of New Bern and the New Bern Housing
Authority on their Choice Neighborhoods Initiative Grant, is the lead for the Adult
Education/Workforce Development Task Force. The goal of the task force is to compile
a component of the Transformation Plan with the input and engagement of
neighborhood residents, local businesses, nonprofits and concerned community
members. Thus far, seven task force meetings have been facilitated and/or attended.
Lifetime Learning Center and Community Engagement
The Lifetime Learning Center is a concept-based program that embraces
accomplished adults who are seeking multiple and diverse opportunities in learning for the
pure pleasure of it. Both natives of and newcomers to New Bern, who have completed
their formal education and professional careers, are still active and interested in diverse
learning experiences. Whether it’s a film that intrigues, a performance that inspires, a
Broadway production that excites, or a regional tour that delights, the Lifetime Learning
Center is a resource that enhances the adult learner’s quality of life and satisfies their
quest for adventures both near and far.
The Lifetime Learning Center’s accomplishments include:
• Two North American
Adventures was added to our
travel and adventure programs
this past fall with wonderful
results. Forty (40) participants
registered for the 7-day Great
Trains and Grand Canyons Tour
held in September-October
2014. A second 7-day
Canadian Rockies and Glacier
National Park Tour was enjoyed
by 21 participants in June 2015.
• Explorations in The ARTS, the three-event performing arts series gained in diversity of
performing artists as well as audience participation and ticket sales. Our audience for
the series grew by over 100%, with a sell-out performance for our series finale. Last
year's attendance for the three events was 302; this year's attendance was 622.
• Christmas at Biltmore Estate - The LLC trip to the Biltmore Estate in Asheville in late
November was certainly one of the highlights of the year. Forty (40) participants
registered for the three-day tour. The itinerary included Korner's Folly (an historic home
in Kernersville, NC) the Paul J. Ciener Botanical Gardens, The Historic Brookstown Inn in
Winston-Salem, and two full days at the Biltmore Estate with a tour of Antler Hill Village
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& Winery, a Candlelight Dinner and Christmas Tour of the mansion, and a behind the
scenes "Butler's Tour."
• Best of Broadway - This year the LLC experienced a four-show sell out! All four day-trips
to the Durham Performing Arts Center sold out this year and our participants enjoyed
The Phantom of the Opera, Motown the Musical, Kinky Boots, and Jersey Boys at North
Carolina's premier venue for musical theatre. One hundred and seventy-eight (178)
participants joined the LLC for this series of day-trips to see today's most popular
Broadway shows currently on tour.
• In May of 2015, LLC had 20 participants for "The Best of Scotland" adventure. Highlights
of this international tour included an Edinburgh city tour, Edinburgh Castle, the Royal
Mile, St. Andrews, the Isle of Skye, the Scottish highlands, Loch Ness, Loch Lomand, a
Glasgow city tour, and Stirling Castle.
Marketing and Communications
The marketing and communications department actively promotes the College and
maintains a consistent editorial and graphic identity in all internal and external
publications and communications that support the College’s mission and strategic goals.
Highlights of this year’s activities include:
• The College’s 50th Anniversary Celebration. Related activities and events included:
 Monday Morning Memos featured College trivia each week.
 Social Media was used for Throwback Thursday
(#tbt) Campaign.
 All four Craven Community College presidents
were featured in a special anniversary video.
 Featured Events - larger community events
above and beyond normal events
 Community Day New Bern - September
 November Alumni Basketball Game - November
 MLK Day of Service - January
 Black History Performance - February
 Rockin’ the 50th in Havelock – March
• The redesign and launch of the College’s website.
• A marketing perception survey with county leaders and residents
• The College was the winner of two National Council for Marketing and Public
Relations/District 2 Medallion Awards. The college was recognized in the following
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categories: Website – Gold; Mascot Program – Bronze. The NCMPR District 2 Medallion
Awards recognize outstanding achievement in communications at community and
technical colleges in District 2 (which includes Alabama, Florida, Georgia, Kentucky,
Louisiana Mississippi, North Carolina, South Carolina, Tennessee, Virginia, West Virginia,
Bermuda, British Virgin Islands and The Bahamas). It is the only regional competition of
its kind that honors excellence exclusively among marketing and PR professionals at
two-year colleges.
Administrative Services
It has been another productive and successful year. The Administrative Services Unit has
been busy working to meet student and staff needs. A few of our accomplishments this
year include: a new stairway for Brock Administration, keyless entry installation on both
campuses, renovations in First Stop, the Naumann Community Room, Orringer
Auditorium/Foyer, and an Art Classroom expansion; installation of a new chilling system in
Barker and air handlers in Brock; implementation of TimeClock Plus, Softdocs Scanning,
and e-forms. There are many more accomplishments to share with you.
Administrative Services is a service-oriented area dedicated to supporting Craven
Community College in its mission to have a profound and positive impact on the
changing world as the College educates and prepares a diverse student population to
thrive in and contribute to a global society.
We strive to meet the ever-changing demands of our campus population while also
ensuring that the services we provide fully support the college mission and vision. Our
dedicated staff members are eager to assist and welcome comments and suggestions. In
this newsletter, we are excited to share our accomplishments over the past year. Please
stop by to meet our staff and learn more about the services that are available to you.
Campus Safety
The Administrative Services Unit would like to welcome Eddie Foster as the College's
Safety Coordinator. Eddie has over 30 years safety experience with various companies
along the east coast. Thanks to Eddie, Craven is building a safety culture on both the
New Bern and Havelock campuses.
Accomplishments during this past year include:
•Developed and implemented written safety
plans: Hazard Communications, Forklift, Powered
Industrial Truck, Electrical, Machine Guarding,
Lock Out/Tag Out and Blood-borne Pathogens.
• Provided Hazcom training to staff and faculty in
unit meetings.
• Developed and provided training on the Safety
Inspection Form.
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• Instituted a contractor approval program to evaluate contractors hired by the College.
• Provided Shop Safety training to students in Automotive programs.
• Provided weekly safety tips for the Campus Monday Morning Memo.
• Inspected and secured the Magazine Bunker.
• Completed required DOL safety inspections on both New Bern and Havelock
campuses.
Campus Security
The mission of Campus Security is to provide a safe secure environment consistent with the
educational goals of this diverse institution, to enhance the well-being of students, faculty,
staff and visitors, and to protect all College property.
Accomplishments during this past year include:
• Upgraded Emergency Management Plan to include Rally Points.
• Established Crisis Response Team and monthly meetings.
• Hosted Craven County, countywide active shooter tabletop
exercise.
• Upgraded the Security Control
Center.
• Set up a security resource center
for students with emergency
information handouts.
• Formed a Security Coalition with
Carteret, Pamlico, Coastal
Carolina and Lenoir Community
College.
• Appointed Clery Compliance and Title IX Offices to ensure compliance with the
CleryAct/Title IX requirements.
Facilities
The mission of the Facilities Department is to provide high quality stakeholder support for all
facility functions of the college in a safe and expedient manner. Accomplishments during
this past academic year include:
• Replaced Air Handlers in Brock.
• Commissioned a Five Year Assessment of the Roofs, Roads/Parking Lots, and HVAC
Systems for the New Bern and Havelock campuses.
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• Worked with City of New Bern to install a new generator.
• Remodeled First Stop.
• Completed updates of Orringer auditorium, lobby, and
restrooms.
• Completed updates of art classrooms, kiln, and patio
studio.
• Developed Shared Drive to allow facilities staff to access
documents/forms.
• Purchased new forklift and utility truck.
• Added facilities general maintenance to helpdesk tickets.
• Remodeled Naumann Community Room.
• Re-designed mail procedure.
• Created a sculpture maintenance plan to ensure the
care of recent installations.
• Painted hallways in Student Center.
• Completed Brock stairway and canopy.
• Installed new sprinkler system.
Sustainability
The mission of the Sustainability & Facilities Committee is to inspire stakeholders to make
meaningful personal commitments that collectively will have an impact in reducing the
ecological footprint of the CCC community.
• Replaced four labs with energy efficient computers/monitors.
• Participated in the Longleaf Learning Project (Sustainability Across the Curriculum).
• Implemented Soft Docs and TimeClock Plus striving for a paperless campus.
• Added energy efficient hand dryers and LED lights in Orringer.
• Hosted the annual Green Fair and Earth Day Celebration—Special thanks to Quent
Lupton for leading this initiative.
• Participated in Clean Sweep with our Science Club members.
Financial Services and Purchasing
The mission of Financial Services & Purchasing is to provide quality support services
to internal and external stakeholders with a focus on accuracy, accountability,
timeliness, efficiency, professionalism and integrity.
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2014-2015 accomplishments include: • Implementation of TimeClock Plus (TCP). All full-time and part-time salaried, parttimehourly instructors (with the exception of adjunct and overload faculty), and
part-time hourly employees from all other areas except WFD have been trained and
are currently utilizing TCP. For the months of April and May there were 36 training
sessions scheduled for employees at both campuses and 10 for supervisors.
• Completed the travel process review
and formed a committee to work on
an electronic form.
• Managing your Budget with Datatel
increased from 3 offerings to 11.
• Increased training offerings through
the CTL from FY2014 to FY2015.
 Negotiating Travel increased from 2
offerings to 8.
 Negotiating Travel increased from 2
offerings to 8.
 E-Procurement increased from 8 offerings to 14.
 Managing your Budget with Datatel increased from 3 offerings to 11.
 Understanding Funding Sources was added with 6 offerings.
• The department continues to offer individual instruction as well.
Human Resources
The Human Resources Department of Craven Community College is to be a valueadded department that provides state-of-the-art HR programs, streamlined
processes and HR best practices. We are committed to supporting the goals of
the college and its employees by providing excellent customer service while
maintaining the highest standards of integrity, leadership, innovation, knowledge,
efficiency, honesty, respect and confidentiality. We believe that our employees
are our most valuable asset and that it is our job to serve them. The Human
Resources Department will be the model for high quality, responsive, customerfocused service. Proactive, simplified processes will be developed and continually
refined to meet the needs of our internal and external constituents. The focus of
effort by the Human Resources Department will be aimed at informing, enabling
and fully supporting the executive leadership team, supervisors and individual
employees in order to establish, develop, and nurture cooperative ties which will
facilitate the achievement of Craven Community College’s strategic goals.
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Accomplishments during the past year include:
• Launched Diversity Awareness theme "We've Got
Work To Do".
•
Enhanced our Diversity Initiatives: Film Series, Book
Club, Cultural demonstrations, and Diversity Games.
•
Celebrated April Diversity Month with Diversity
Thursdays.
• Recognized Women's History Month.
• Instituted Employee Assistance Program Student
Assistance Program
• Revamped the On-Boarding process and rolled out the W.O.W. CCC 120 for New
Employees; conducting six orientations and graduating 20 new employees with 1300
training hours.
• Partnered with International Day festivities.
• In conjunction with stakeholders on campus, guidelines and procedures were
developed for the Affordable Care Act (ACA).
• Assisted Campus Security with Title IX Compliance.
• Implemented Phase I of Softdocs Paperless 2020 Project.
• Sponsored Health, Wellness & Benefits Fair, Breast Cancer Awareness Month and Quilt
Raffle.
• Established an HR Applicant Kiosk for onsite Job Center access.
• Worked with the committee to develop the framework for implementation of the 360
Leadership Assessment Survey.
Public Radio East
It is the mission of Public Radio East to serve Eastern North
Carolina by providing news, fine arts and informational
programming that challenges, stimulates, educates and
entertains an intellectually curious audience. Vision
Statement: By 2018, Public Radio East will be the first radio
choice for individuals in Eastern North Carolina for news,
fine arts and informational programs.
Accomplishments include:
•
Installed new computer automation hardware and software for both PRE networks,
establishing a Broadcast Data Center.
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• Broadcast 48 hours a day (2 networks) 7 days a week with minimal staffing in the
Programming Department.
• Installed new computer automation hardware and software for both PRE networks,
establishing a Broadcast Data Center.
• Sponsored nearly 100 different non-profit events in Eastern North Carolina. Including
events in Oriental, New Bern, Beaufort, Jacksonville, Goldsboro, Washington,
Morehead City and Greenville.
• Celebrated 30 years on-air serving Eastern North Carolina.
•
As a part of our 30th Anniversary Celebration, PRE stocked the Neuse and TarPamlico rivers with over 50,000 Striped Bass in conjunction with NC Wildlife
Resources Commission in December.
• Provided approximately $13,000 “in kind” Underwriting Announcements for Craven
Community College and the Lifetime Learning Center.
• Highlights from the Membership Department include:




Major Donors (individuals that contribute more than $1,000 annually) are up 43%.
Received a $5,000 grant from the Craven County Community Foundation.
5% increase in pledges during the Fall Fund Drive.
Received two (2) $25,000 grants from the Bate Foundation.
Technology Services
The mission of Technology Services is to provide effective and timely support to the
faculty, staff, and students by providing technology and services to assist in meeting the
educational, instructional, and business needs of the College. To that end, Technology
Services is committed to providing excellence in the following functions: leadership in
organized and successful technology adaptation; empowerment of the end user;
development of innovative solutions’ conveyance of real-time, relevant information;
and provision of friendly, prompt, knowledgeable, professional service to faculty, staff,
and students.
2014 -2015 accomplishments include:
• Completed installation of the Keyless entry system on
the New Bern and Havelock campuses.
• Implemented a document imaging management
system for Student Services, Financial Aid, Basic Skills,
Registrar, Workforce Development, Human
Resources, and Financial Services.
• Initiated E-forms and Workflow implementation.
• Offered three-day Informer training.
• Conducted PCI table top exercise and training.
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• Upgraded Website and moved off–site for Disaster
Recovery and Business Continuity purposes.
• Implemented Online chat on website.
• Implemented Identity Finder.
• Developed and implemented seven year refresh plan for servers and switches.
• Benchmarked Virtual Desktop Integration at several colleges.
• Installed two digitalized sign-in kiosks in First Stop.
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CRAVEN COMMUNITY COLLEGE ♦ 800 COLLEGE COURT ♦ NEW BERN, NC 28562
♦ 252-638-7200 ♦ CRAVENCC.EDU