PERANCANGAN STRATEGIK SISTEM MAKLUMAT (SISP)BAGI
PERNIAGAAN KEDAI BUKU BERSAIZ KECIL DAN SEDERHANA
#
(KAJIAN KES: SYARIKAT PESONAILMU SDN BHD)
NOOR SYAHIRAH BINTI OMAR
Laporan Projek Ini Dikemukakan SebagaiMemenuhi Sebahagian
Daripada syarat Penganugerahan rjazah Sarjana Muda sains Komputer
Fakulti Sains Komputer dan Sistem Maklumat
Universiti Teknologi Malaysia
NOVEMBER 2OO5
ABSTRAK
Penggunaankonsep perancanganstrategik sistem maklumat (SISP) telah
berkembangsejak tahun 1980 lagi. Walaubagaimanapunperkembanganperkomputeran
yang berlaku masih belum memuaskanterutamanyad,alamperniagaanbersaizkecil dan
sederhana.Masalah ketara yang dihadapi adalah kurangnya penggunaanteknologi
komputer dan penggunaansistem maklumat, kekurangankemahiran terhadap
penggunaanICT dan tiadanya satu perancangansistem maklumat yang menyeluruh
yang boleh memandu prosespengkomputeraandalam jangka masapanjang. Kajian ini
merupakan satu percubaanuntuk melaksanakanperancanganstrategik sistem maklumat
secaramenyeluruh khusus bagi konteks perniagaanbersaizkecil dan sederhana.
Memandangkanmasih tiada lagi metodologi SISP yang sesuaidiaplikasikan untuk
membentuk SISP bagi perniagaankedai buku bersaizkecil dan sederhana,satu
metodologi SISP yang khusus telah dibentuk dalam projek ini.Teknik-teknik yang
digunakan dalam kajian ini adalah Analisis SWOT, RantaianNilai Analisis, Model Lima
Kuasa, Generic BusinessStrateg,t,Strategic Thrusts dan Faktor Kejayaan Kritikal.
Skop kajian tertumpu pada kedai buku bersaiz kecil dan sederhanayangmemperolehi
nilai jualan tahunantidak melebihi RM 250,000atau bilanganpekerjatidak melebihi
lima puluh orang. Di akhir kajian ini satu dokumen perancanganISP yang khusus untuk
kajian kes telah dihasilkan.
V1
ABSTRACT
+
Strategic Information SystemPlanning (SISP) concept has been widely used
since 1980.However, the adoptionof the conceptis still lacking especially-amongSmall
and Medium ScaleEnterprises(SMEs). The main problems that exist are the lack of
computer technology and information system's usage,lack of ICT skills in ICT and also
lack of a holistic information systemplanning which can guide computerization process
in the long term. This study is an attempt to develop a strategicplanning approachfor an
entire information system. Since becausethere is no appropriatemethodology which can
be applied for developing a SISP for small and medium scalebookstore, this study has
come out with a specific SISP methodology. The techniquesused in this study are
SWOT Analysis, Value Chain Analysis, Five ForcesModel, GenericBusinessStrategy,
Strategic Thrusts and Critical SuccessFactors. The scopeof this study is focused on
small and medium size bookstoreswhich obtain an annual salesvalue of less than RM
250,000 in a year or employ not more than fifty employees.At the end of this study, an
ISP document especially for the context of the casestudy has been produced.
96
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