IBM Workload Automation Graphical UI
Xavier Giannakopoulos, C&SI Tiger Team EU
1
© 2014 IBM Corporation
Interconnected applications, big data and cloud delivery models
increase complexity of daily operations
WA as cost center
Pressures to expand and modernize Batch workloads bring
customers to move from job scheduling to a workload automation
approach
The Workload Automation cycle proposes a proven
solution to structure and govern the publication and
maintenance of automation
Model and
Prepare
Analyze and
improve
Adjust for Un
-Planned
events
Plan and
Activate the
near term
Execute the
status / plan
2
© 2014 IBM Corporation
Our persons – who accesses the IWA
Operator: responsible for correct
execution of the workload.
Detects problems and starts
reacting to resolve the problem.
3
Engineer: responsible to design
the best mechanisms, and
provide deep analysis for difficult
problems. Will enter into play in
case of problem to collaborate
with Operations
Business: holds the P&L
responsibility for the business.
Wants no disruption, best
service, and short recovery time
if something happens.
© 2014 IBM Corporation
Scenario 1: even in the best shops, it happens to 4 REPAIR
Powerful views
Accurate change
records
Let me find you the
design of this part.
I remember we had
some weakness there.
Efficient gesture
Integrated
interfaces
Auto-documenting
Rapid access to
information
When will it be on?
How much damage?
Are we compromised?
Updated
information
Reliable estimates
Speed
I’m 150% on this, but I
need time to work it
out
4
© 2014 IBM Corporation
Scenario 2: PREVENTING is much better than repairing
How are we this year on
our 99% SLA?
Statistical view
Simulate effect of
change
Data interface
Action interface
Proactive view
See overall picture
The statistics have
been worsening for
this group of job in
the last 3 weeks. It
corresponds to the
installation of this
library
Quality metrics
Risk assessment
We have about 3 hours
before the delay
impacts us.
5
© 2014 IBM Corporation
Scenario 3: when you get rolling it’s time to OPTIMISE
Statistical view
Back tracking
capability
Proactive view
Impact analysis
Tight coupling
with change mgmt
Let me sign off to
dismiss these 1500
useless jobs
We’ve been working
with the team
generating the
highest number of
error per job. Their
stats have improved
by 60%
Clear, actionable
improvement
steps
We expect a 2 hours
bump tomorrow to
absorb an extra task
6
© 2014 IBM Corporation
Scenario 1: even in the best shops, it happens to 4 REPAIR
Powerful views
Accurate change
records
Let me find you the
design of this part.
I remember we had
some weakness there.
Efficient gesture
Integrated
interfaces
Auto-documenting
Rapid access to
information
When will it be on?
How much damage?
Are we compromised?
Updated
information
Reliable estimates
Speed
I’m 150% on this, but I
need time to work it
out
7
© 2014 IBM Corporation
Ops: ISPF is a safe play – in continous evolution
• ISPF panel restyling enhances the speed of use in TWS z/OS
• Aggregate information in scrollable panels,
easier navigation, enhanced help.
Scrollable view
Application
Description and
Current Plan object
attributes
8
Action bars, and all
available
commands at
fingertips
Scrollable view for
list of Application
Description and
Current Plan
objects
© 2014 IBM Corporation
Ops: sum-up views for jobs, jobstreams, computers
99
© 2014 IBM Corporation
Operations need quick navigation
Right click
Workload Editor
List view
Single Jobstream
Precise
manipulation
“Speed tools”
Graph view
External Doc
Process
Increase the use of direct paths
Link Products together with LIC
Includes internal customer
process documents
More powerful investigation on
Process bottlenecks
Quick analysis on failed jobs
Operator
Link back
if no alias
Forecast
Model
Plan
Plan Graph view
Better navigation
capabilities
More filtering
possibilities
List view
External actor
(TEP, ticketing)
10
10
JS Graph View
Impact
Graph View
List critical
jobs
© 2014 IBM Corporation
© 2014 IBM Corporation
Business needs Self Service capability
Ensure business user autonomy
in triggering and monitoring
business services
Natural description, hide
complexity of operations
On-demand submission of
business services from anywhere
at anytime
11
© 2014 IBM Corporation
Mobile
Bus: Self-Service Management
Feature
Mobile (and web) interface to:
Group cross-engines data by line of business
Monitor overall LoB workload progresses
Drill-down and perform recovery actions
Value
Limit the monitoring scope and
focus to business relevant info
Efficient problem determination
and quick analysis
Enhanced operations and LoB
autonomy
12
12
© 2014 IBM Corporation
Scenario 2: PREVENTING is much better than repairing
How are we this year on
our 99% SLA?
Statistical view
Simulate effect of
change
Data interface
Action interface
Proactive view
See overall picture
The statistics have
been worsening for
this group of job in
the last 3 weeks. It
corresponds to the
installation of this
library
Quality metrics
Risk assessment
We have about 3 hours
before the delay
impacts us.
13
© 2014 IBM Corporation
Map Business SLAs : Workload Service Assurance
A complete solution with minimal impact
Administration Allows identification of critical
workload
Automation
Automation
Operation
14
Calculates critical path to critical
workload and keep it
dynamically updated
Takes autonomous remedial actions
for lagging jobs in
the critical path
Gives a view of the critical end
points and the possibility
to understand how well workload is
progressing to reach the critical
milestone.
Customer value
Alignment of workload to
business priorities
Service Level management,
automate operations and reduce
costs
Take in account historical metrics
and indicators when forecasting
expected completion of jobs
Monitor the most current critical
path
Automate remedial actions as
first reaction to risk
Proactive alerting of users about
potentially risk conditions
© 2014 IBM Corporation
Workload Service Assurance: Critical Path determination
Automatic determination of critical path to
critical jobs
Through the network of internal and external
21:00
dependencies
Path with minimum slack
1:00time
Cannot be delayed without delaying the
critical job
5:00
Dynamic adjustements: an alternate leg
6:00
may become critical
Unexpected anomalous condition in the
critical jobs predecessors
Unplanned workload
15
© 2014 IBM Corporation
Text Interfaces
Some examples of IWA text interfaces
ISPF panels – Panels to access all aspects of the product
Batch Loader – Add, modify, and delete scheduling objects, make mass
updates, import and export data
SRSTAT, OPSTAT – Utilities to manipulate specific objects.
PIF - API to manipulate all aspects of the product, relatively low level
Batch Command Interface (BCIT) – API to manipulate single objects
SOE – REXX set of functions to the development of small programs
Composer – Add, modify, and delete scheduling objects, make mass
updates, import and export data
Conman – Monitor, change, and submit new work
Datecalc, Jobinfo, Sendevent – utilities for specific tasks
Parm/param - Set local variables on the agent
16
16
© 2014 IBM Corporation
Streamlined Software Delivery
Manage and Control your delivery lifecycle
Rich integration leveraging
linked data architecture and OSLC
standards for integration
1) A critical job failed
TWS Workflow
3) Evaluate impacts on the
business caused by job
failure
Automation
Automate the execution
of unattended workloads
Monitoring
Availability and
Performance monitoring
2) Notify operators
through a Situation alert
Business Impact
Impact of failures on business
operations (TBSM)
4) Open a service request
ticket to fix the problem
5) Create a backup virtual
environment to recover an HW
failure
Incident Management
Provisioning services in the cloud
SmartCloud Control Desk
SmartCloud Provisioning & Orchestrator
17
© 2014 IBM Corporation
Proactive monitoring & alert : Ws-Planning
predict what will happen in the next production cycle
identify impacts on the service which may be caused by any delays in processing
send ALERTS in advance for any forecast of time deviation
advance simulation of changes to the batch flow
PREDICTIVE MONITORING
Ws-Planning has the ability to capture in real time the effect of a delay on completion
of all processes relevant to restarting a service or a business line.
Ws-Planning allows to monitor and forecast at job or schedule level, or just a small
number of macro-objects instead of all the individual processing units (while it is still
possible to see every detail), ex.:
Line Of Business: impact on the service for a single client
Functional view: identification of application areas impacted
Operations view: real time control of the overall flow and cost of the work.
18
© 2014 IBM Corporation
Proactive monitoring & alert : Ws-Planning
Technical
View
System
SubSys
MacroPha
se
LOB, Buiness view
Phase
Schedules
Jobs
19
© 2014 IBM Corporation
Proactive monitoring & alert : Ws-Planning
Monitor and forecast
Forecast
Monitoring
Time NOW
The current time line divides
what already executed(Real
Time) from what is expected
(Expected Time)
20
© 2014 IBM Corporation
Proactive monitoring & alert : Ws-Planning
Simulation
Manually Change
elapsed time
Delete
dependency
Simulation: how
the batch flow
would change
Add dependencies
21
© 2014 IBM Corporation
Scenario 3: when you get rolling it’s time to OPTIMISE
Statistical view
Back tracking
capability
Proactive view
Impact analysis
Tight coupling
with change mgmt
Let me sign off to
dismiss these 1500
useless jobs
We’ve been working
with the team
generating the
highest number of
error per job. Their
stats have improved
by 60%
Clear, actionable
improvement
steps
We expect a 2 hours
bump tomorrow to
absorb an extra task
22
© 2014 IBM Corporation
Batch schedule execution time reduction: RE-Engineering
The Re-Engineering solution takes the user through a detailed analysis of the existing
processes and proposes new optimal design of batch schedules and jobs.
•
•
Reduction of the batch window and more efficient use of resources in automation of
scheduling and batch processing.
Fully automatic generation of new Jobs and batch schedules (TWS and others).
It also promotes adherence to technical standards and rules:
• backup/restore,
• restart,
• checkpoint,
• temporary files,
• use of GDGs,
• report generation and condition code processing.
• …
23
© 2014 IBM Corporation
Batch schedule execution time reduction: RE-Engineering
Re-Engineering – the flow of schedules optimization
• Easy Re-Engineering: no changes to the existing jobs
J01
J01
1h
1h
J02
2h
J02
J03
J04
2h
J03
3h
J05
3h
J04
J05
4h
4h
J06
5h
J06
J07
24
6h
J07
5h
6h
© 2014 IBM Corporation
Batch schedule execution time reduction: RE-Engineering
Re-Engineering – the flow of schedules optimization
• Deep Re-Engineering: max parallelism, change of the existing jobs
J01
J01
1
1h
J03
J02
E
2
J03
4
J04
2h
J06
6
5
3h
4h
7
J09
2h
J11
J12
S01
11
13
J13
2
3
12
14
15
J08
J10
1
10
J05
J07
9
8
J04
1h
J02
3
S02
16
S03
5
S04
10
6
S05
7
4h
9
8
S06
3h
4
S07 11
S09
S08
13
S10
25
S11
15
12
14
S12
16
© 2014 IBM Corporation
The hidden things that make the difference
INSTALL AND ADMIN TIPS
26
© 2014 IBM Corporation
DWC for distributed
8.6
Browsers
Browsers
TDWC
ISC
Browsers
Browsers
Browsers
Browsers
27
9.2
z/OS
Connector
9.2-8.3
z/OS
Server
9.2+
DWC
Historical
DB
© 2014 IBM Corporation
DWC for distributed
9.2+
Browsers
Browsers
DWC
9.2-8.5
TWS
MDM
Browsers
Browsers
Browsers
Browsers
28
TWS
DDM
TWS
FTA
© 2014 IBM Corporation
DWC installation sequence
• Installation Manager is the new framework
• Four steps to install
•
•
•
•
Install Installation Manager
Install Websphere Application Server
Install JazzSM profile and system
Install DWC packet and zConnector packet
• Can be installed in a totally silent mode
• Configuration
• Connector instances for z/OS systems
• Engine instances for Dist and z/OS systems
29
© 2014 IBM Corporation
DWC security setup
• Done by Websphere since 8.3
• More advanced security repositories with later versions
• LDAP
• Unix PAM
•
•
•
•
30
Profiling by group
Import – Export of dependencies
Additional user mapping for the Self-Service part
Since 9.1, full Websphere installation includes the administrative
console.
© 2014 IBM Corporation
Ground perspective evolution
THE SAAS CHANGE COMING
31
© 2014 IBM Corporation
Workload Automation in a full Software as a Service
Quick start solutions
Key differentiator
Drive business and IT workloads with IBM WA SaaS
WA SaaS combines TWS+TWS for Apps on
consumption basis, hosted by Softlayer
+ new off-the-shelf apps to map Business
intelligence, ERP or IT processes.
32
© 2014 IBM Corporation
Workload Automation in a full Software as a Service
A deeper look at our SaaS offering Key points
1. Simplified user interfaces and access points
2. Quick start modeling of your processes – import
Cron, Windows task scheduler, TWS workloads
WA Dashboard
3. Support workloads with complex dependencies,
auditing and SLA management
Full interface for
schedulers
and operators
Agents on-premises
Secured with only
outbound communication
Simplified
Interface
For Application developers
Hosted on Softlayer
33
© 2014 IBM Corporation
The little things that make the difference
USER TIPS
34
© 2014 IBM Corporation
Interface improvements
Right-click on objects for more options
Direct submit from database to plan
Additional doc for objects
35
© 2014 IBM Corporation
Interface improvements (cont.)
News updates
Direct query in addition to tasks
36
© 2014 IBM Corporation
Our customer needs 4
Application
Development
IT
Schedulers and Operators
Production Control Mgr
Datacenter IT Director/CTO
Chief architect
Application developer
Application manager
Line of
Business
LOB owner
CIO
Customer needs
Automate repetitive IT / business
tasks
Guarantee continuous availability
Respect Service Level Agreements
Integrate resources and tools
Reduce application management Achieve business goals
costs
Reduce risks and costs
Framework for development
Self service capability for
activity
application rolling out
IBM Workload Automation meet their needs with ...
Central workload management
Extended
automation
Simplified
day-to-day tasks
Simplified Cloud deployments &
elastic scaling
37
Business integration hub
Out-of-the-box support
of applications
Ticketing & Business
Impact Integrations
Agility to reduce costs
Complementary Workload
Automation solution
Self service, no
prerequisite skills
© 2014 IBM Corporation
Thank you
https://www.ibmserviceengage.com/workload-automation/
38
© 2014 IBM Corporation
Workload Automation in a full Software as a Service
Speed delivery of new services
Key point
Learn about and experiment with the latest IBM
Workload Automation capabilities
Set up a workload automation environment in
minutes, without up-front investment
Streamline the rollout of Business Applications
Continuous delivery of capabilities and
automated patching
Automated provisioning
of an instance (HA)
Hosted on Softlayer
39
© 2014 IBM Corporation
Workload Automation in a full Software as a Service
Getting started
Import Applications
•Migrate your workload from IBM Workload
Automation on-premise to SaaS
•Migrate Cron jobs to WA SaaS
•Migrate Windows task scheduler to WA SaaS
Application Catalog
Browse our ready-to-use applications :
select, configure and run
Users tasks access
Application Lab
Automate your workload with sequential
processes (SaaS only)
Dynamic Workload Console
Automate your workload using advanced
processes characteristics
Self Service Catalog
&
Self Service Dashboard
40
© 2014 IBM Corporation