Vol. 4 No. 3 ⁄ 1994 R How to design cool stuff Lorem ipsum dolor sit amet, consectetur adipsc diam nonnumy eiusmod tempor incidunt ut labor magna aliquam erat volupat. Ut enim ad minimi quis nostrud exercitation ullamcorper suscipit la ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse son consequat, vel illum dolore eu fugiat nulla At vero eos et accusam et justo odio dignissim q praesent lupatum delenit aigue duos dolor et m exceptur sint occaecat cupidat non provident, sim sunt in culpa qui officia deserunt mollit anim id es et dolor fugai. Et harumd dereud facilis est er e distinct. Nam liber a tempor cum soluta nobis e optio comque nihil quod a impedit anim id quo placeat facer possim omnis es voluptas assume omnis dolor repellend. Temporem eutem quinsu office debit aut tum rerum necessit atib saepe e er repudiand sint et molestia non este recusand earud rerum hic tentury sapiente delectus au au endis dolorib asperiore repellat. Hanc ego cum sentniam, quid est cur verear ne ad eam non po accommodare nost ros quos tu paulo ante cum WHAT TYPEFACES itARE BEST FOR TEXT? OUR tum etia ergat. Nos amice et nebevol, olestias FAVORITE DOZEN • HOWpotest TO DRAW A STAPLE • HOW TO fier ad augendas cum conscient to factor DESIGN ABSTRACT LOGOS • HOW TO DRAW AND legum odioque civiuda. Et tamen in busdad ne q INTERLACE TRIANGLES • MORE! modut est neque nonor imper ned libiding gen 1 religuard on cupiditat, quas nulla praid im umdna The art of ® The Mailbox Do you have any guidelines for text wraps? I find that elaborate text wraps are nice to look at but annoying to read, especially if they wrap on the left. Should ragged-right text be justified around a right-side wrap or remain ragged? And how far from an image should a wrap stay? Thanks; I think you have a great magazine. Donna Joyce Rochester, NY Before the computer, text wraps were so expensive to calculate and typeset they were rarely used, and were normally limited to simple, rectangular shapes. Today any of us can craft the most elaborate shapes easily, but more often than not the simple rectangle is still best. Around small objects, a left-hand wrap should be rectangular so the beginnings of the lines remain even. Make a circular object slightly larger in the space than you would a rectangle (left). If your column is ragged and the object you’re wrapping is on the right, set the left standoff closer than normal so the empty space left by the rag will more closely match the column edge. Adjust the fit by eye to leave an even space all around. In general, avoid wraps that fit small objects like a body suit. Readers tend to perceive text and graphics not as an integrated whole but as separate pieces—this is to read, that is to look at. The tighter you intertwine the two as I’m illustrating here, the more conscious the reader will become of your effort, an effect you do not want. The occasion to hug a contour is if your graphic is fairly large and—this is important—it has a smooth edge. It’s always best to wrap on the right, the side where lines end. If you wrap on the left, a smooth edge is doubly important. A busy reader is occupied with reading, and a contoured wrap will draw his eye. The more uniform and natural you can keep its appearance, the better. An early issue of your magazine (Vol. 1, No. 2) said that in typesetting, only one space, not two, is used between sentences. I told this to my son, who told it to his typing teacher, who said not so, you always use two spaces! Who’s right? Joseph Fiebiger Tucson, AZ We are. His teacher’s talking about typewriting, not typesetting. Typewriting uses two spaces—although I can find no practical reason why—typesetting only one. WHO’S AT HOME? Our assertion last issue that when listing ballgame scores the winner should be on top drew dissent from several sports fans, who said we left something out. “The home team on the bottom,” wrote Ken Springer of Bettles, Alaska, “conveys two pieces of information at once: the score, and where the game was played. For those who follow a sport closely, location is important. To solve the problem, do what Anchorage [and many] stations do: display the winner in one color, the loser in another.” Nope. The lesson was about designing for quick comprehension. To convey two pieces of information, the designer must favor the viewer’s intuitive perception, and that’s that the superior team is the top one, not the yellow or green or blue one. List the winner on top; to add location, just bullet the home team—and even small children will understand you: ST. LOUIS .................... PITTSBURGH .............. Who won the game? Who was at home? Can you point me to a good source for beautiful color background textures, like maybe marble? Angela Ying Century City, CA LOGO WATCH They’re all in Helvetica! What do these famous signatures have in common? They’re a small few of the top business names in America whose trademarks are set in Helvetica type. Most are set straight from the keyboard, too; even the most radical are modified only slightly. Helvetica is the world’s most popular business typeface, one reason it was selected as the first laser printer standard. 2 To mimic its famous arches, McDonald’s made an M by turning a W upside down. ® ® FREEHAND STEP-BY-STEP With the advent of compact disc readers, high-resolution backgrounds have become a mother lode of artistic gold for designers with bigger budgets. Clarity and artistic quality vary. So far we’re most impressed with the offerings from Letraset. Call Precision Type and ask for the Fontek Specifier, a beautifully crafted catalog that showcases dozens of backgrounds, and includes typefonts. There’s not much marble, but I’ll bet you won’t care. 1-800-248-3668 • $16.95. What design element do you consider most important? Type? Color? Layout? What should a new designer pay most attention to? Jack T. McKay Toledo, OH The most important element in commercial design is communication, that package of words, graphics, audience and market purpose that makes up a commercial message. Some communication must be glossy, some matte, some colorful, some gray, and so on; often, words take center stage. A designer instinctively loves visual imagery. It’s easy to get off in a wonderland of images and lose track of the overall package. I’d say a designer, new or not, should pay most attention to staying on track. Here’s our check for Volume 2. The arrival of each new B&A brings activity in the entire office to a halt as we pore over it and bemoan the fact we didn’t see that before we did (insert the name of any recent project here). I fear getting a whole volume at once will put us in a state of overload from which we may never recover! Richard A. Milewski Sunnyvale, CA How to draw a staple The pucker in the paper’s what makes it work 0 By Barry Meyer—There’s nothing complicated about a staple—basically, it’s a short straight line (actually, it looks like a tiny towel bar). But you’ll need your glasses to draw it! (You might want to double our measurements). Here’s how: Set up FreeHand: Turn on Snap to point and Snap to guides. Then add the following layers to your palette and drag them to the positions shown: ✔ Foreground ✔ Staple ✔ Guides ✔ Paper 3. CLONE AND DRAG Select the first line and Clone. Change the clone’s color to white and its weight to 0. Drag each end 2 pts toward the middle. 7. CLOSE AND FILL Delete the lower section and close the upper section (in FreeHand 4.0 use the Object Inspector; in FreeHand 3.1 use the Element info dialog). Fill white (if your paper is colored, fill with paper color), no line. 2p0 5p0 0 1p3 1. DRAW THE WIRE On the Paper layer, draw a sheet of paper (just a rectangle). Over its top left corner drag in ruler guides as shown. On the Staple layer, rule a 3pica horizontal line, 1-pt stroke, round end caps, no fill. Color K50. 2. CAST A SHADOW Clone the line, then move the clone 1 pt straight down and Send backward. Darken it to K60. (If your paper is colored, use the paper color with K60 added.) 4. BLEND Select the two end points shown and Blend. 5. DRAW THE HOLES Staples punch tiny holes whose evenness depends on how hard you whomped the stapler. Draw dainty black circles from the center out out and an Send Backward. Group all. 6. DRAW AN ELLIPSE Hide the Staple layer. On the Paper layer draw a 4-by-8-pica ellipse and place as shown. Ungroup the ellipse and knife it apart at the highlighted intersections. 8. CLONE, SCALE, BLEND Clone. Scale the clone horizontally to 10%. Fill with K10 (if your paper is colored, fill with the paper color with 10% black added). Blend the two ellipses. Move your vertical ruler guides out to the edges of the blend as shown. 9. ADD THE PUCKER Cut the blend, select the paper and Paste inside. Reveal the Staple layer. Now make the pucker: Select the (drawn) paper and Ungroup Ungroup if necessary. With the Pen tool, click on the edge to add two points at the guides. Then . . . . . . add a middle point, dragging outward slightly to extend the two direction handles. Drag the middle point down 2 pts. Below: For a cockeyed staple, rotate and reposition after Step 7, then proceed as before. ✔ Background Thank you. Take two aspirin and call us in the morning. Please write The Mailbox on your correspondence and address to Before & After, 1830 Sierra Gardens Drive, Suite 30, Roseville, CA 95661. BEFORE & AFTER, HOW TO DESIGN COOL STUFF (ISSN 1049-0035) is published bimonthly by PageLab, Inc., 1830 Sierra Gardens Drive, Suite 30, Roseville, CA 95661-2912. Subscription rate: $36 per year (6 issues). Canadian subscribers please add $4 and remit in U.S. funds; overseas subscribers add $18. Second-class postage paid at Roseville and additional mailing offices. POSTMASTER: Send address change to: Before & After, How to design cool stuff, 1830 Sierra Gardens Drive, Suite 30, Roseville, CA 95661-2912. VOL. 4, NO. 3 (ISSUE NO. 21), MAY–JUNE 1994. Copyright 1994, PageLab, Inc. All rights reserved. The terms “Before & After,” “How to design cool stuff,” and “Type, the visible voice” are trademarks of PageLab. Single back issues: $10 each. ® 3 TYPE, THE VISIBLE VOICE ™ What typefaces are best for text? How to pick and set typefaces to read. Plus layout tips! Text type is more common than any other. Text makes up the acres of gray in books, magazines, reports, and hundreds of other documents. When reading is the primary goal, it’s the designer’s job to ensure the text is as smooth and pleasant as possible. The hallmarks of good text type are legibility and readability. Legibility refers to clarity; it’s how readily one letter can be distinguished from all others. Readability refers to how well letters interact to compose words, sentences and paragraphs. When evaluating the choices, your operative word is medium: Bauer Bodoni Times New Roman Lorem ipsum dolor sit amet, consectetu scing elit, diam nonnumy eiusmod tem incidunt ut labore et dolore magna aliq erat volupat. Ut enim ad minimim venia nostrud exercitation ullamcorper suscipit nisl ut aliquip ex ea commodo consequa autem vel eum irure dolor in reprehen voluptate velit esse molestaie son conse vel illum dolore eu fugiat nulla pariatu Futura Light PICK FONTS WITH SIMILAR CHARACTER WIDTHS To flow most smoothly, an alphabet’s characters should have similar widths. Reading has a natural rhythm; an alphabet such as Futura (above) with widely varying character widths, disrupts it. Futura Lorem ipsum dolor sit amet, consectetur ad elit, diam nonnumy eiusmod tempor inci labore et dolore magna aliquam erat volu enim ad minimim veniami quis nostrud exe ullamcorper suscipit laboris nisl ut aliqui commodo consequat. Duis autem vel eum dolor in reprehenderit in voluptate velit e lestaie son consequat, vel illum dolore eu nulla pariatur. Ut enim ad minimim venia Times New Roman x-height variations Lorem ipsum dolor sit amet, conse adipscing elit, diam nonnumy eius tempor incidunt ut labore et dolor gna aliquam erat volupat. Ut enim minimim veniami quis nostrud exerc ullamcorper suscipit laboris nisl ut a ex ea commodo consequat. Duis vel eum irure dolor in reprehender voluptate velit esse molestaie son Adobe Caslon Century Expanded Helvetica Neue MEDIUM X-HEIGHT The x-height of a typestyle is the height of Cochin its lowercase characters. The larger the x-height, the denser the type will appear. You want medium; unusually tall or short x-heights are better suited for specialty projects. Times New Roman Avant Garde AVOID OVERLARGE COUNTERS Counters are the enclosed spaces inside letters. Avoid typestyles whose counters are very large in relation to the stroke weight. In the case of Avant Garde (above), note how much greater the space inside the letters is than the space outside! This will slow the reader; set in text, Avant Garde looks like Swiss cheese! Cochin Gill Sans WATCH OUT FOR MIRRORS Geometric typestyles are so uniform their letters are often mirror images (right). For text this is not ideal—the more distinct each letter is, the more legible whole words will be. Look for typestyles that don’t mirror (left). Helvetica Neue 55 MEDIUM HEIGHT-TO-WIDTH RATIO We identify letters by their physical characteristics—stems, bars, loops, curves and so on; the clearer they are the more legible the letter. As letters are compressed (or expanded), these features get distorted—diagonal strokes, for example, become quite vertical—and are harder to identify. Belwe Stone Serif 4 Birch ® B&A’s favorite dozen text faces: While many typefaces meet the requirements of legibility, readability and beauty, the following twelve are the ones we turn to most often: LOOK FOR SMALL VARIATIONS IN STROKE WEIGHT The best text faces have stroke weights that vary somewhat. These help distinguish each letter from its neighbors. Avoid extremes. Modern styles (far left) vary too much; at high resolution their beautiful, superthin strokes disappear in a dazzle. Sleek geometric styles (left) vary little or not at all, so are too uniform. sit amet, consectetur ad mod tempor incidunt u Lorem ipsum dolor sit amet, consectetur adipscing elit, diam nonnumy eiusmod tempor incidunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit in voluptate velit esse molestaie son consequat, vel illum dolore eu fugiat sitsitamet, consectetur Lorem ipsum dolor amet, consectetur adipscing ad elit, diam nonnumy eiusmod tempor incidunt ut u mod tempor incidunt labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit in voluptate velit esse molestaie son consequat, vel illum dolore eu fugiat 9-pt on 10.5-pt leading ADOBE CASLON First choice for books, Caslon is probably the Roman alphabet’s most readable typeface. Its letters aren’t beautiful, but strung into sentences and paragraphs they have fit, texture, bite, and can be read comfortably for hours. Caslon will withstand even the tightest leading. sitsitamet, consectetur Lorem ipsum dolor amet, consectetur adipsc- a ing elit, diam nonnumy eiusmod tempor incimod tempor incidunt u dunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit in voluptate velit esse molestaie son consequat, vel illum do- 9.3-pt on 10.5-pt leading ADOBE GARAMOND If we could have only one typeface, this would be it; Garamond is easy to read and elegant, too. It’s a fine display face—rare in this class—and as a result can carry a document all by itself. Garamond sets small; set text in tenpoint minimum with about ten percent extra leading. sit amet, consectetur ad mod tempor incidunt Lorem ipsum dolor sit amet, consectetur adipscing elit, diam nonnumy eiusmod tempor incidunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit in voluptate velit esse molestaie son consequat, vel illum dolore AVOID QUIRKINESS Typographic sprites are fun to look at and great for heads, but in text they wear out their welcome fast. Why? The extra swashiness gives the eye too much to follow. Very tiring. ® Background color: C6 M9 Y19 K10 Background color: C6 M9 Y19 K10 7.8-pt on 10.5-pt leading STONE SERIF The newcomer in this group, Stone is boring to look at but buttery to read. Characterized by its stubby, lowercase r that tucks snugly to its neighbors, Stone is designed for outstanding fit. It sets large; nine-point is as big as you should go. Use at least thir ty-five percent extra leading. 8.8-pt on 10.5-pt leading JANSON TEXT Janson holds the middle ground between the earthy, workmanlike nature of Caslon and the high classiness of Garamond. Rounder and denser, it has a chiseled, resolute appearance. Janson sets about average size; give it about twenty percent extra leading. Lorem ipsum dolor sit elit, diam nonnumy e labore et dolore magn Lorem ipsum dolor s scing elit, diam nonnu dunt ut labore et dolo TIMES NEW ROMAN A navy blazer; always acceptable. CENTURY EXPANDED B&A’s own. Warm and bookish. GLYPHA Outstanding slabserif. Best fit in typedom. Lorem ipsum dolor adipscing elit, diam por incidunt ut labo Lorem ipsum dolor sit elit, diam nonnumy e labore et dolore magn Lorem ipsum dolor sit elit, diam nonnumy e labore et dolore magn BEMBO Sharp-edged classic. Too stylish for all jobs. BERKELEY Pretty, organic, soft, very feminine. Lorem ipsum dolor sit elit, diam nonnumy e labore et dolore mag CENTURY OLD STYLE Times with muscle. Very popular. COCHIN (co-SHAN) Quirky, dressy; elaborate italic. Lorem ipsum dolor sit elit, diam nonnumy e labore et dolore magn Lorem ipsum dolor sit elit, diam nonnumy ei labore et dolore magn FRUTIGER Glypha’s sansserif cousin. Fast reading. 5 Guidelines for good spacing 10-pt 12 pts Letters, words and whole lines must be spaced to flow in a smooth, natural way. There are three kinds of spacing: the space between letters, or letter spacing, the space between words, or word spacing, and the space between lines, called leading (pronounced ledding). In most cases, page-layout software defaults will produce nearly ideal text spacing with no input from you. START WITH 120% LEADING A good rule of thumb for text is to set leading 120% of the type size. Set 10-pt type, for example, on 12-pt leading. A typeface with a tall x-height should be looser, a short x-height tighter. If your leading is the same as your type size, it’s said to be solid (which is quite tight). Tight lines generally appear urgent and newsy, loose lines airy and elegant. Century Old Style TEXT SET IN ALL CAPS IS BECAUSE THE SHAPE O WORDS ALL LOOK THE MUST THEN BE READ L LETTER, SLOWING THE PROCESS CONSIDERAB Adobe Garamond Word spacing should be enough to allow for lette group into individual w With too little space, wo the text run together. Tex too much space makes f choppy reading because Adobe Caslon Lorem ipsum dolor sit amet, adipscing elit, diam nonnumy por incidunt ut labore et dolo aliquam erat volupat. Ut enim veniami quis nostrud exercitat per suscipit laboris nisl ut aliqu aceibetw Lorem ipsum dolor sit amet, adipscing elit, diam nonnumy por incidunt ut labore et dolo aliquam erat volupat. Ut enim veniami quis nostrud exercitat MEDIUM WORD SPACING IS BEST When type is well set, we read words not individually but in clumps; it’s word spacing that controls the speed with which we can get hold of the clumps. Most readers are most comfortable when the distance between words is about the space normally occupied by a lowercase i. Less than that and words run together; more and they drift apart (right). Most pagelayout software defaults to this amount; word processors tend to set words too loose. Adobe Caslon 10/11 Adobe Caslon 10/15 Ovidius Demi SET TEXT IN CAPS & LOWERCASE Text set in lowercase is easier and more pleasant to read than text in all caps. That’s because lowercase letters have more variety, and their ascenders and descenders create unique word shapes which the eye can identify quickly. Word spacing should large enough to allo for letters to group individual words. Wi too little space, word the text run togethe Text with too much Janson Text Futura Serif or sans serif: Which is easier to read? 6 Conventional wisdom holds that for large amounts of text—a solid page or more—serif type is easier than sans-serif for the reader to deal with. There are a few theories why. First is simply that it’s what we’re most accustomed to; the text of virtually all newspapers, magazines and books is set in serif type. This idea holds water; in countries where sansserif type predominates (Sweden), sans-serif type is what readers say they prefer. Second is that serif type is more organic; its strokes are graceful combinations of thicks and thins very similar to natural penmanship (above). Sans-serif typestyles, in contrast, are prized for their cold, hightech, machinelike qualities; their geometric shapes literally require mechanical instruments to draw (left). Third is that serifs create physical bridges between letters that quietly lead the eye from one letter to the next (right). ITC Garamond MEDIUM LETTERSPACING IS BEST Every letter has a subliminal rhythm created by its alternating positive and negative spaces (the ink and non-ink areas). As a rule for text, Lorem ipsum dolor sit ame the space between the strokes of consectetur adipscing elit, d two letters should not be less than nonnumy eiusmod tempo the width of a letter’s stroke (left), or this natural rhythm will be lost. Similarly, if the space is too great (right), the let- L o r e m i p s u m d o l o amet, consectetur ters will visually disconnect. As adipscing elit, dia with word spacing, page-layout software usually defaults to good text letterspacing; word-processing software most often sets words too loose. ® Guidelines for good layout The final link in the readability chain is page composition. The elements of page composition include column widths, white space, and the location of text within the space. They also include typographic contrasts, that is, shifts in tone and pace conveyed by changes in type style, weight and size. Proper handling of these elements can have great and beneficial effect on even the most ordinary documents. We’ll illustrate with a standard disclosure statement handed out by banks to mortgage loan applicants: AFTER 1 DISCLOSURE STATEMENT Notice to mortgage loan applicants: The right to collect your mortgage loan payments may be transferred. Federal law gives you certain rights. Read this statement and sign it only if you understand its contents. This statement tells you about your rights Because you are applying for a mortgage loan covered by Real Estate Settlement Procedures Act (RESPA) (12 U.S.C. Section 2601) you have certain rights under that federal law. This statement tells you about those rights. “Servicing” refers to collecting your principal, interest and escrow account payments. If your loan servicer changes, there are certain procedures that must be followed. This statement generally explains those procedures. BEFORE 2 DISCLOSURE STATEMENT NOTICE TO MORTGAGE LOAN APPLICANTS: THE RIGHT TO COLLECT YOUR MORTGAGE LOAN PAYMENTS MAY BE TRANSFERRED. FEDERAL LAW GIVES YOU CERTAIN RIGHTS. READ THIS STATEMENT AND SIGN IT ONLY IF YOU UNDERSTAND ITS CONTENTS. 3 4 You must be notified after the transfer The new loan servicer must also send you notice within 15 days after the date of the transfer. 5 A notice of prospective transfer may be provided to you at settlement (when title to your new property is transferred to you) to satisfy these requirements. Some delays are acceptable The law allows a delay in the time (not more than 30 days after a transfer) for servicers to notify you under certain limited circumstances, when your servicer is changed abruptly. This exception applies only if your servicer is fired for cause, is in bankruptcy proceedings, or is involved in a conservatorship or receivership initiated by a federal agency. Notices must contain certain information. They must contain the effective date of the transfer of the servicing of your loan to the new servicer, the name, address, and toll-free or collect call telephone number of the new servicer, and toll-free or collect call telephone numbers of a person or department for both your present servicer and your new servicer to answer your questions about the transfer of servicing. During the 60-day period following the effective date of the transfer of the loan servicing, a loan payment received by your old servicer before its due date may not be treated by the new loan servicer as late, and a late fee may not be imposed on you. COMPLAINT RESOLUTION Section 6 of RESPA (12 U.S.C. Section 2605) gives you certain consumer rights, whether or not your loan servicing is transferred. If you send a “qualified written request” to your loan servicer concerning the servicing of your loan, your servicer must provide you with a written acknowledgment within 20 business days of receipt of your request. A “qualified written request” is a written correspondence, other than notice on a payment coupon or other payment medium supplied by the servicer, which includes your name and account number, and your reasons for the request. Not later than 60 business days after receiving your request, your servicer must make any appropriate corrections to your account, and must provide you with a written clarification regarding any dispute. During this 60-day period, your servicer may not provide information to a consumer reporting agency concerning any overdue payment related to such period or qualified written request. You must be notified in writing If servicing of your loan is assigned, sold, or transferred to a new servicer, you must be given written notice of that transfer. You must be notified before the transfer The present loan servicer must send you notice in writing of the assignment, sale or transfer of the servicing not less than 15 days before the date of the transfer. Because you are applying for a mortgage loan covered by Real Estate Settlement Procedures Act (RESPA) (12 U.S.C. Section 2601) you have certain rights under that federal law. This statement tells you about those rights. It also tells you what the chances are that the servicing for this loan may be transferred to a different loan servicer. “Servicing” refers to collecting your principal, interest and escrow account payments. If your loan servicer changes, there are certain procedures that must be followed. This statement generally explains those procedures. TRANSFER PRACTICES AND REQUIREMENTS If the servicing of your loan is assigned, sold, or transferred to a new servicer, you must be given written notice of that transfer. The present loan servicer must send you notice in writing of the assignment, sale or transfer of the servicing not less than 15 days before the date of the transfer. The new loan servicer must also send you notice within 15 days after the date of the transfer. Also, a notice of prospective transfer may be provided to you at settlement (when title to your new property is transferred to you) to satisfy these requirements. The law allows a delay in the time (not more than 30 days after a transfer) for servicers to notify you under certain limited circumstances, when your servicer is changed abruptly. This exception applies only if your servicer is fired for cause, is in bankruptcy proceedings, or is involved in a conservatorship or receivership initiated by a federal agency. Transfer practices and requirements 6 Transfer notices must contain certain information: They must tell you the exact date of transfer They must contain the effective date of the transfer of the servicing of your loan to the new servicer. DAMAGES AND COSTS Section 6 of RESPA also provides for damages and costs for individuals or classes of individuals in circumstances where servicers are shown to have violated the requirements of that Section. BEFORE: WHERE’S THE TRICK? In the unfamiliar terrain of homefinancing lingo, can you think clearly enough to grasp what a disclosure statement is telling you? Although it’s written in plain English, it looks dense and difficult, a visual impression that alone can render a ner vous applicant frustrated, suspicious and defensive. In real life, our conversation is full of animation, punctuation, pauses, and shifts in interest and emphasis. To communicate easily and well, we want to convey these natural and expressive qualities in print. This is done with composition and changes in type style, weight and size. ® They must make a way to answer your questions They must contain the name, address, and toll-free or collect-call telephone number of the new servicer, and tollfree or collect-call telephone number of a person or department for both your present servicer and your new servicer to answer your questions about the transfer of servicing. Your on-time payments must be honored During the 60-day period following the effective date of the transfer of the loan servicing, a loan payment received by your old servicer before its due date may not be treated by the new loan servicer as late, and a late fee may not be imposed on you. Complaint resolution Section 6 of RESPA (12 U.S.C. Section 2605) gives you certain consumer rights, whether or not your loan servicing is transferred. Your servicer must acknowledge your request within 20 days If you send a “qualified written request” to your loan servicer concerning the servicing of your loan, your servicer must provide you with a written acknowledgment within 20 business days (about four calendar weeks) of receipt of your request. A “qualified written request” is a written correspondence, other than notice on a payment coupon or other payment medium supplied by the servicer, which includes your name and account number, and your reasons for the request. Your servicer must make appropriate corrections within 60 days Not later than 60 business days after receiving your request, your servicer must make any appropriate corrections to your account, and must provide you with a written clarification regarding any dispute. During this 60-day period, your servicer may not provide information to a consumer reporting agency concerning any overdue payment related to such period or qualified written request. AFTER: TYPE MAKES THE MESSAGE VISIBLE Divided into conversation-size parcels, our suspicious document, it turns out, is actually good news. Several useful techniques are involved: 1 an obvious and strong beginning, 2 clear topic markers, 3 simple statements of fact repeated in 4 brief explanations, 5 visual changes in tone, and 6 visual shifts in direction. The result mimics natural conversation: it’s easy to read and understand, which inspires confidence in the reader. This is always good for business. What’s changed? Text size and leading are the same (10/ 12), but everything else is new: Wide margins White space is an underrated asset, and it’s free. Wide margins are like fresh linen: they set an open, inviting table. Set margins before anything else: 1 inch all around and 11⁄2 inches on the left is a good place to start. If you can get more space, take it. Damages and costs Section 6 of RESPA also provides for damages and costs for individuals or classes of individuals in circumstances where servicers are shown to have violated the requirements of that Section. Medium line lengths Medium-length lines are the easiest to read. Shoot for about 50 characters per line—in 10-pt type that’s about 17 picas. This is more art than science—not all typestyles are the same—but it’s better to be a little short than too long. Offset to the right As a rule, a text field offset slightly right has more energy and presence than one that’s centered. It also has room for three-hole punching. Typographic contrasts Two type families are better than one; select a light serif for text and a bold sans-serif for contrast. Use the sans-serif style for small but vivid flags that summarize each point. Use oversize serif type for major headlines; this is how to convey the authority of prominence without shouting (unbankerly) or clashing with the subheads. Use italics (not bold) to change your emphasis or tone of voice, and set each section apart from the rest with empty space, in this case a half line. 7 Great desktop projects by Chuck Green 1 TABLE TENT Sampler County Fair Stand up and be counted Places to put your table tents: cafeterias, check-out counters, hotel rooms, laundries, libraries, restaurants & bars, waiting rooms Paper Simpson EverGreen Hickory (left) and EverGreen Silvertip Cover 80 lb Samp NOW HOW W 3D flier Ever sit in restaurant reading the signs on the table? With little else to focus on, many clients and customers bide the time by reading. What an opportunity!—big advertisers pay millions for such an attentive audience; play your cards right and you can have it for pennies. Our example is an ad seeking county fair exhibitors. It might be displayed in a place where potential exhibitors shop, at a 4-H meeting or in a crafts class. Or you might fold it into a business envelope and send it to a list of last year’s exhibitors. Print your table 3D flier on 80-lb cover stock and have it scored for folding. Your local commercial printer can attach a strip of double-sided tape to the tab on the right. When you’re ready to assemble the finished piece you simply expose the tape and connect the sides. Sampler County Fair 2 Now is the time to prepare your entries for the Sampler County Fair, to be held between September 22 and October 2 of 1998. Exhibit categories include: The seve Sampler to be the the fines offer and good fam admissio How do you get involved? Call or write for a complete Fair Exhibitor’s Package 3 including the programs, itinerary, premium listing, general rules, entry forms and ticket information: Agricultural Crops Flowers Home Arts Horses Livestock Youth Arts & Crafts 987-654-3210 Sampl Ni Sampler County Fair P.O. Box 12345 Your City, ST 12345-6789 N [ ] 0 4 0 1 2 3 4 5 6 7 TABLE TENT LAYOUT 1 Subhead Times New Roman italic, 16-pt, align center 2 Headline Racer, 175-pt, align center 3 Text Times New Roman, 16/18-pt, align left (text below, align center) 4 Clip art DesignFont: Primitives, 180-pt, align center IDEA PAD Sketch: Quick—before you forget! 1 Name: Suggestions, Improvements, Dreams & 2 Date: 0 ideas! Subject: Description: 1 2 3 4 Sampler IndustriesAction: 475 Example Ave., Suite 200, Your City, ST 12345 Background color: C3 M3 Y9 3 8 5 Sampler Industries 475 Example Ave., Suite 200, Your City, ST 12345 0 1 2 3 4 Gathering ideas on paper Nolan Bushnell (the founder of Atari) once said, “Everyone who’s ever taken a shower has an idea. It’s the person who gets out of the shower, dries off and does something about it who makes a difference.” Great organizations rise and fall on the suggestions, dreams and ideas of people. This pad is designed to help you leap the first hurdle—to get ideas on paper. Create pads for everyone in your office—one for each desk, lunchroom, copy center, and reception area—anywhere you’d hang a sign that says THINK. Keep a few at home, one each in your car and briefcase. Invent incentives for participation and for results. Call it paper power—these little pads serve a purpose and send the message: we value your insight. IDEA PAD LAYOUT 1 Subhead Franklin Gothic Condensed, 9.5/9-pt, align left Headline Franklin Gothic Heavy, 42-pt, align left Box 20% shade of black 2 Text Franklin Gothic Book Condensed, 10/11-pt, align left Lines .5 pt, 50% shade of black 3 Address Franklin Gothic Condensed followed by Franklin Gothic Book Condensed, 10/11-pt, align left ® 8 1 1998h 0 pler County Fair WOW enty-second annual r County Fair is sure e best yet. You’ll see st our county has to d experience some mily fun. Your $10 on ticket includes: · Pocket Calendar · 1 2 Feb 98 16 Mon 17 Tue 2 3 18 Wed 19 Thu 20 Fri 4 Fair Exhibits ler Heritage Village ghtly Fireworks Rides Nightly Rodeo 21/22SS 5 For 3 Auto 0 Sampler Insurance Carter Sampler, Vice President 6 PHONE 987-654-3210, FAX 987-654-3210 11475 Example Drive, Bldg. 6, Suite 200 Your City, ST 12345-6789 7 Fire Health Home Life Office Paper Hopper HOTS Cherry, Lemon and Orange Cover 65 lb 8 10 BUSINESS CARD BOOKLET Background color: M8 Y2 Information with a twist It’s a marketing milestone—blend your message with a useful tool or an intriguing idea, and your name remains foremost in your customer’s mind. These clever business-card books are the perfect media—you simply twist away page one to reveal page two. Our first example is a unique pocket-portable calendar. Inside is useful planning information along with information about you and your business. With a cover, one page for each week and a few advertising pages, your book will have 55 pages or so. (Also pictured is a four-times-a-year seasonal version.) Our second example presents your reader with a hard-to-resist series of questions and answers; in this case, an agent shares travel tips. A cover, twenty questions and answers, and a few advertising pages add up to about 25 pages. The possibilities are endless! Compile a collection of quotes about your industry, tell a short story or fable, hand out a thumbnail-size presentation, or collect a business card from each member of your organization and bind them together as a directory. Our books are bound with plastic posts and screws from Product Components Corp. (800-336-0406). They are available in lengths between 1/49 and 19 and fit a 1/49 drilled hole. The cards are printed on 65-lb stock; you can vary the weight to adjust the thickness of the final book. Be sure to have your printer stack CLIP ART: Celebrations, and measure a sample of the stock before Journeys and Primitives fonts you order the plastic screws. are Fontek DesignFonts from / ® CALENDAR BOOK LAYOUT 1 Name Caslon Regular, 8-pt, align center Headline Copperplate 33BC, 85-pt, align center Box 20% shade of black Subhead Caslon Regular italic, 14-pt, align center Clip art DesignFont: Celebrations, 65-pt, align right Lines .5 pt 2 Text Coppperplate 33BC, 9-pt, align left 3 Headline Copperplate 33BC, 13-pt, align center Text Caslon Regular, 9/9-pt, align center Show your stuff Background color: C16 M12 9 SAMPLER INSURANCE Letraset, 1-800-343-8973. E THE 4 Sampler Travel TEST ANSWER 23 QUESTION 24 The United Kingdom. What is the best day of the week to travel? 5 { 0 0 QUESTION ANSWER Do you have a hotel room to reserve? A flight to catch? A car to rent? A cruise to take? Call Sampler Travel at 987-654-3210 We’ll pass your toughest travel test. 1 2 1 3 QUESTION & ANSWER BOOK LAYOUT 4 Clip art DesignFont: Journeys, 175-pt Lines .5 pt Subhead Caslon Regular, 12-pt, align center Headline Caslon Regular, 24/22-pt, align center 5 Subhead Caslon Regular, 10-pt, align center Text Caslon Regular, 12/12-pt, align center Clip art DesignFont: Journeys, 120-pt 9 PRODUCTION DESIGN Let’s design logos! What should your logo look like? Here’s how to turn lively little dingbats into excellent logos and stationery: Express the intangible . . . An explosion of dingbats—those tiny pictures that come in the form of fonts—has given the desktop publisher a cornucopia of raw material for creating modern logos. Many dingbats are artistically excellent. All spare you much of the labor of drawing, but their big asset is to help you visualize by giving you something tangible to look at. All can be converted to paths (in FreeHand), disassembled, rearranged, skewed, rotated, scaled, colored and otherwise altered to yield an amazing number of interesting, useful images. B&A RECOMMENDS: Around here we’ve acquired a lot of dingbats—they’re small, cheap and so useful we collect them like marbles. Dingbats are sold as fonts but we rarely use them that way; instead, we’ll Convert to paths in FreeHand and treat them like drawings. There are dingbats for everything, but when it comes to making logos we have some favorites. The following, available through FontHaus (1-800-942-9110), are worth a look: GeoOrnaments ($39), Altemus Borders ($39 per font; four-font set), Pictograph 1 ($39), FB Ornaments Town ($35). While you’re on the phone, you might as well ask for the whole catalog. You’ll like it. Dingbats create what we call abstract logos. Unlike pictorial logos (graphic representations of real objects), or symbolic logos (a globe, say, that signifies mankind), an abstract logo works by suggesting meaning. It is vague by design. This is especially valuable when: • You’re a service business whose product is intangible, • You wish to convey intangible qualities like strength, partnership, vision, etc., • Your company has diverse divisions, or expects to. An interlocking group might suggest teamwork, partnership, cooperation. An ordered arrangement can symbolize structure or security. Flower shape might imply growth. Suggest the physical . . . The basic four steps: Pick a dingbat from the many available Add a background . . . Modify . . . Finish with a name! Many fine logos are based on physical objects. For example, to a printer a printing press is a thing of beauty, but to customers it’s a noisy, inky contraption. A printer, therefore, would want a logo that suggests the qualities of his press without actually revealing it. Swashes suggest paper in motion 10 Overlapping objects encircling a center might imply movement, planned action, unity. Interlocking shapes might signify connection, group strength. Diamond circles suggest rollers Pinwheel suggests fanned paper ® Use a background to add beauty, tension, strength . . . Set an artistic stage Target and define A background is a simple shape you draw yourself that serves as a stage for your dingbat. Many dingbats look good—even great—on their own, but others are more effective with a background. Use a background to: • Make your logo bolder • Give your logo a more pleasing shape • Smooth an uneven edge • Intensify the color • Create dynamic tension The dingbats that most often benefit from a background are those with organic shapes, many points, or uneven outer contours. The background corrals them into a compact, visual target that’s ideal for use on business cards, stationery and commercial signage of all kinds. A background gives body and presence to an airy, organic dingbat, and transforms it into a bold business symbol. Different shapes may look good on your dingbat; try several before settling. Note here the corresponding corner-to-point relationship of the polygon. USE SIMPLE SHAPES The best three background shapes are circles (and minor ellipses), squares (and diamonds), and polygons up to six points. These simple, symmetrical shapes keep the viewer’s eye centered easily. Less effective are narrow ellipses, rectangles, triangles and many-sided polygons, which tend to dissipate energy. Reverse and energize Scale and reposition Dingbats almost always look best light on a dark background. You’ll find that reversing the dingbat makes the background dominant, which can make a dramatic difference: Many dingbats benefit from the dynamic tension created by offcentering or rotating them. Different positions imply stability, movement, and so on. Be bold! This step needs your artistic eye. BIG DIFFERENCE: Reversing dingbat turns dark spikes into a light spark. BIG DIFFERENCE: In its natural state, exuberant spines radiate outward from this dingbat’s bright center. Far right, a dominant background restrains the spines, and yields an intriguing, vaguely dissonant, and totally different image. ® Rotate, rescale and move your dingbat to touch ever y edge; you’ll find each hints at something different. Resting on the bottom implies weight and stability; touching the right suggests forward movement, and so on. WHICH SUNBURST IS BEST? The dingbat’s size and position within its background affects what the logo communicates. Which of these sunbursts would you select? 11 Create! Transformations expand your options . . . Take it apart Transform one or more parts The dingbat on the disk is only a starting point! Disassemble and rearrange its parts and you’ll often find many useful images hidden inside! Some ideas: Dingbats are generally symmetrical. Rescale and reflect one or more of the parts. Below, three good images emerge from one dingbat: Separate a section Realign halves Split the dingbat in two Rotate one or more sections Delete part of it Move each section Reflect the smaller section Reduce the top half Place on a background Reflect both sections Use only some of the parts Build it from separate parts Throw parts away!—individual pieces are sometimes more useful than the whole, especially when juxtaposed with a background. Look for surprises. Try the following: One dingbat may not be enough. Duplicate parts (or whole dingbats), then cascade or rotate them. Also, create fresh, new images of your own from two or more dingbats: 1) Simply deleting half the dingbat creates a native American sunrise. 2) Cropping results in an abrupt and unexpectedly interesting lower edge. 1 TWO WAYS TO BUILD Combine sections of a border font by stacking or rotating (above), or combine parts from two or more dingbats (left). 2 12 JAKS ® Add the company name Design business stationery Make the name small . . . Business stationery is composed of business card, letterhead and #10 envelope, which are called a “system.” In designing a system, your watchword is consistency. Elements should be the same size on every piece, so design the business card—the smallest piece—first. The logo should be the most prominent visual element, which is achieved by floating it, in color, in a large area of white. Three systems: Your name is what turns a logo into a business trademark. For stationery and papers that will be read at arm’s length, a small, understated name has great authority: HOW WIDE? Limit the size of the name to the width of the logo; if the name’s short, spread it out. Uppercase type is usually better at this than lower. UNIBANK 4721 Greyforth, St Louis, MO 63101 314 555-5555 Fax: 314 555-0000 Ms. Star Brewer Professor of Finance University of Missouri 8001 Natural Bridge Road St Louis, MO 63121 WHERE? Align name flush right or left with centers, edges or other lines of sight. Background edges are an obvious place to start. Dear Ms. Brewer: . . . or make it big! For a delivery truck or exterior signage the name must be very large. At outdoor sizes the name dominates the logo, and typestyle becomes the key design element. Lorem ipsum dolor sit amet, consectetur adipscing elit, diam nonnumy eiusmod tempor incidunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit. Voluptate velit esse molestaie son consequat, vel illum dolore eu fugiat nulla pariatur. At vero eos et accusam et justo odio dignissim qui blandit praesent lupatum delenit aigue duos dolor et molestais exceptur sint occaecat cupidat non provident, simil tempor sunt in culpa qui officia deserunt mollit anim id est laborum et dolor fugai. Et harumd dereud facilis est er expedit distinct. nam liber a tempor cum soluta nobis eligend optio comque nihil quod a impedit anim id quod maxim placeat facer possim omnis es voluptas assumenda est, omnis dolor repellend. Temporem eutem quinsud et aur office debit aut tum rerum necessit atib saepe eveniet ut er repudiand sint et molestia non este recusand. Itaque earud rerum hic tentury sapiente delectus au aut prefer endis dolorib asperiore repellat. Sincerely, UNIBANK 4721 Greyforth, St Louis, MO 63101 Richard T. Cox Chief Executive Officer Ms. Star Brewer Professor of Finance University of Missouri 8001 Natural Bridge Road St Louis, MO 63121 AIR CARE LINES OF SIGHT As before, watch for lines of sight, only this time you’re fitting the logo to the name. The two most common are the ascender line and x-height of the typestyle. ® THE SINGLE-LINE-OFTYPE MODEL Name, address, and phone numbers are set in one type size on a single line. Name stands out because it’s in all caps, a superbold weight, and—especially important—is colored to match the logo. Extra blank space is used between name, address and phone numbers to separate information. UNIBANK 4721 Greyforth, St Louis, MO 63101 314 555-5555 Fax: 314 555-0000 Richard T. Cox Chief Executive Officer SINGLE-LINE SPECS Logo 5p0 wide Company 8/9 Garamond Condensed Ultra Address, phone 8/9 Garamond Condensed Light Name 8/9 Garamond Condensed bold. 13 Mr. David Simmons Simmons Publishing 5243 East Hammond Salt Lake City, Utah 84111 THE BIG-TYPE MODEL This handsome stationery makes a bigger show of the company name. Your name mustn’t overpower the logo, though. Here, narrow, widely spaced letters and recessive color keep it in check. Note the same color also unites the distant (low) letterhead address to the name. Dear Mr. Simmons: Lorem ipsum dolor sit amet, consectetur adipscing elit, diam nonnumy eiusmod tempor incidunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit. Voluptate velit esse molestaie son consequat, vel illum dolore eu fugiat nulla pariatur. At vero eos et accusam et justo odio dignissim qui blandit praesent lupatum delenit aigue duos dolor et molestais exceptur sint occaecat cupidat non provident, simil tempor sunt in culpa qui officia deserunt mollit anim id est laborum et dolor fugai. Et harumd dereud facilis est er expedit distinct. nam liber a tempor cum soluta nobis eligend optio comque nihil quod a impedit anim id quod maxim placeat facer possim omnis es voluptas assumenda est, omnis dolor repellend. Temporem eutem quinsud et aur office debit aut tum rerum necessit atib saepe eveniet ut er repudiand sint et molestia non este recusand. Itaque earud rerum hic tentury sapiente delectus au aut prefer endis dolorib asperiore repellat. 3010 Jennings Way Reno, Nevada 89512 702.555.5555 Fax: 555.2222 Russell Stegland Account Executive BIG-TYPE SPECS Sincerely, Russell Stegland Account Executive Logo 2p6 wide Company 39/39 Industria Solid spaced to 11p6. 44/39 initial letter Address, phone 8/9 Helvetica Condensed Light Name 8/9 Helvetica Condensed Bold. 3010 Jennings Way Reno, Nevada 89512 Mr. David Simmons Simmons Publishing 5243 East Hammond Salt Lake City, Utah 84111 3010 Jennings Way Reno, Nevada 89512 702.555.5555 Fax: 555.2222 QUIDCO COMMERCIAL REALTY THE MULTIPLE-COLUMN MODEL A favorite of corporate designers, different kinds of information are divided into equally spaced columns. Note subtle column shortening on the business card for fit considerations. Multiple columns give you extra places to align letter and address lines. Clean and crisp. QUIDCO COMMERCIAL REALTY QUIDCO COMMERCIAL REALTY 8947 Plaza Way Suite 210 Portland, OR 97201 Todd Martin President Mr. Harry O’Laughlin WesTech Software 2951 Northwest Ave Portland, OR 97201 Lorem ipsum dolor sit amet, consectetur adipscing elit, diam nonnumy eiusmod tempor incidunt ut labore et dolore magna aliquam erat volupat. Ut enim ad minimim veniami quis nostrud exercitation ullamcorper suscipit laboris nisl ut aliquip ex ea commodo consequat. Duis autem vel eum irure dolor in reprehenderit. Voluptate velit esse molestaie son consequat, vel illum dolore eu fugiat nulla pariatur. At vero eos et accusam et justo odio dignissim qui blandit praesent lupatum delenit aigue duos dolor et molestais exceptur sint occaecat cupidat non provident, simil tempor sunt in culpa qui officia deserunt mollit anim id est laborum et dolor fugai. Et harumd dereud facilis est er expedit distinct. nam liber a tempor cum soluta nobis eligend optio comque nihil quod a impedit anim id quod maxim placeat facer possim omnis es voluptas assumenda est, omnis dolor repellend. Temporem eutem quinsud et aur office debit aut tum rerum necessit atib saepe eveniet ut er repudiand sint et molestia non este recusand. Itaque earud rerum hic tentury sapiente delectus au aut prefer endis dolorib asperiore repellat. Sincerely, Mr. Harry O’Laughlin WesTech Software 2951 Northwest Ave Portland, OR 97201 14 503 555-5555 Fax: 503 555-0000 Dear Mr. O’Laughlin: MULTI-COLUMN SPECS Logo 3p6 wide Company 9/9 Kabel Ultra Address, phone 8/ 9 Kabel book Name 8/9 Kabel bold. 8947 Plaza Way Suite 210 Portland, OR 97201 503 555-5555 Fax: 503 555-0000 8947 Plaza Way Suite 210 Portland, OR 97201 Todd Martin President ® FREEHAND 3.1 STEP-BY-STEP How to draw and interlace two equilateral triangles Handling this basic shape is surprisingly tricky. Key is to work from the center out. In FreeHand’s View menu, turn on Snap to point and Snap to guides. 1. Crisscross two ruler guides. From the intersection—this is our center point—rule a line straight up. Fill with None. 5. Color only the outer triangle. 2. Clone the line and rotate the clone 120° around the center point (use the Rotate dialog). While the line is still active, Duplicate once. 6. Select both triangles and Join. The inner triangle punches a hole in the outer. Change any lines to None. 1 2 How to interlace the triangles You swamped us with responses to last issue’s Star of David puzzle. Our question was, What’s the simplest way to interlace the two triangles?—in other words, create the over-and-under effect of a basketweave. What makes the answer elusive is that, as with a lot of art, our brain gets in the way! In real life we weave wicker by physically bending sticks. On paper, objects cannot be bent or woven; they’re illusions with no physical properties, so we must think differently. For most drawings, you’ll create this illusion in the following way: 3. Fastest way to now build a triangle is simply to grab the center end of each line and drag it to the outside end of its neighbor. Select all; Join. Now pause for a look. Note the importance of having begun with a center point: the center of a rectangle drawn around the triangle is not the same as the center of the triangle. You need the triangle’s unique center point to easily position an inner triangle accurately, and align a rotated triangle. 4. Clone the triangle. Scale the clone 80% from the center point. 7. Clone the triangle, then rotate the clone 180° around the center point. Fill with a different color. 3 Honor Roll ® 1. Draw unfilled rectangles atop alternating intersections. 2. Clone the bottom triangle. The clone will pop to the front. 3. Cut the clone. One by one, select each of the rectangles and Paste inside. Change their outlines to None. Group all. Four of you sent us the simplest solution of all: Paste the clone inside not three objects but only one. Slick. Thanks to all of you who took the time to send us your work (and especially for the kind words you sent with it). And congratulations to those of you who found this solution! Gold stars to: Marta Brown & Irv Cutter Bellaire, Texas David H. Cummings, Jr. Broomfield, Colorado Gregory T. Olson Eden Prairie, Minnesota 15 John McWade ® How to design cool stuff Real stories, real design 16 John McWade Publisher and creative director Gaye McWade Associate publisher and editor Chuck Donald Design editor Alan Smith Circulation manager Joyce Evans Subscriber services PRODUCTION NOTES Before & After is totally desktop-published in Aldus PageMaker 5.0 and FreeHand 4.0; its pages and everything on them can be built using the most basic equipment upon which the software will run. For the sake of speed and storage, however, we use some pretty heavyweight stuff: Apple Macintosh Quadra, FX and CI computers, each with 32 mb RAM running under System 7.1; RasterOps 19( color monitors and 8 ⁄ 24XLi video cards; MicroNet 1.2 gb hard disks with NuPort cards (extremely fast access); MicroNet 128 mb magneto-optical disk drive (for transport). Laser printers: Apple LaserWriter IIg (300 dpi), HP LaserJet 4M (600 dpi). Color printer: HP 1200C. B&W scanner: Apple OneScanner with Ofoto software. Color scanner: HP ScanJet IIc. Plate-ready film is from an Agfa SelectSet 5000, 2400 dpi, 150-line halftone screen. Film for this issue was output by Padgett Printing in Dallas, TX. Before & After is printed in Sacramento, CA, at W. W. Hobbs on a manually adjusted Harris four-color press. Colors are all printed kiss-fit (no traps). C80 0 About our nomenclature M30 Color To specify color, we list percentages of the four process inks—cyan, magenta, yellow and black—in the manner shown here. C80, for example, means an 80% tint of cyan. K means black. K3 fallen in eight years, and not a drop in five months. Having said that, it was on a twilight drive two weeks ago that Gaye and I came upon a scene we never expected. On the pavement fifty yards ahead flickered a 10-foot line of wild fire! On the right was a disabled motor home, the cockpit of which was in flames. A man in the road was obviously helpless to put it out. We were alone in the quiet forest. Gasp! I figured we had 60 seconds before fire would engulf the motor home, ignite the trees and maybe explode. In our trunk was a small fire extinguisher. Never in my life had I used one. What a time to read the instructions! But while flames licked toward the brush, I had no choice; glasses on my nose, I read the label. Pull pin. Aim at base. Sweep. In an instant—two seconds max—the fire in the road was out. Dead. The motor home: Aim at base. Sweep. And the fire went out. Under the seats, in crevices, everywhere. No flareup, nothing. I was astounded. There would be no news crews to cover the Yuba River fire; it was over before it began. Being a designer, it occurred to me that certainly the forest and maybe three lives had been spared because those instructions had been clear, and simply presented. Pull pin. Aim at base. Sweep. They will win no awards for aesthetics (check out your office fire extinguisher) but they’re a perfect example of what good print graphics are really about. They’re about communication. It isn’t always this obvious. But just the same, when we design a PTA flier or a product ad or the company newsletter, we have in mind a response. It’s easy to get wrapped up in art, in the process of making things “attractive,” thinking the better something looks, the better the response will be. But the designer must not lose sight of the goal, and that, fundamentally, is to serve. Ask, What are the needs here? Does my design meet them? Fun part is, good design and good communication go hand in hand. Excellent type, for example, has been designed for every conceivable need, so we never have to settle for visual mediocrity. Still, the point is one of priority. In evaluating your latest page, your first question should always be not does it look good? but does it do the job? Y40 Measurements We measure in picas and points. One pica is one-sixth* inch; there are twelve points in a pica. To match industry convention, our notation is 1p for 1 pica, or 6p3 for 6 picas 3 points; and so on. Paper sizes are always in inches. 7p3 *An old-fashioned pica is .000622 inch shorter than this, which is why your old pica gauges don’t work anymore. Background color: C3 M3 Y6 K10 R eader Brad Alberts, a desktop publisher who’s also a pilot for Federal Express, recently sent us the cockpit checklist for a giant MD-11 jet transport. The idea was that we’d consider it for a makeover, the problem being that while this state-of-the-art airbus bristles with modern technology, its checklist is a lettersized, desktop-published affair that, to not put too fine a point on it, is a definite before. I’d show it to you, but you can picture it: three columns of all-Helvetica caps fenced inside heavy black borders with bold lines kinking Egyptian-style from one to the next. Some information is out of sequence; from the left column lines lead to alternate procedures in the middle, yet from the right they lead back to the middle in a very nonintuitive manner. Pilots at this level are a bright bunch, and most of them can run these checklists in their sleep. Even so, a $75 million airplane is not the family sedan, and to land one in a Singapore monsoon at night after 18 straight hours in the air with an unfamiliar crew, one can appreciate the need for a clear, easy-to-review set of instructions. In 1980 aboard a Saudi jumbo jet, a cockpit warning indicated smoke in the aft cargo compartment. The flight manual has a procedure for this. The black box that survived the crash revealed the flight crew had spent three critical minutes trying to find the procedure, which apparently had been indexed in an unfamiliar way. So about typesetting. This issue we’ve run an article of guidelines for setting text. By text, we mean a page or more, like a book—anything that must be read comfortably for a long time. But the guidelines for comfy reading do not apply in places like airplane cockpits, where the needs are different. In the cockpit, we must design for accessibility. The instructions on a fire extinguisher, an emergency telephone list, a CPR placard—these are short bursts of typeset information that must communicate virtually intuitively to readers under violent stress. It is in these places the rubber of our craft meets the road, because here the correct design can mean the difference between life and death. This recently got physical for me. The Tahoe National Forest north of us is in a condition of high fire danger—little rain has Editorial and subscription offices 1830 Sierra Gardens Drive, Suite 30, Roseville, CA 95661 Telephone 916-784-3880 Fax 916-784-3995 ABOUT THE PUBLISHER John McWade is the founder and voice of Before & After. An award-winning publication designer, Mr. McWade is a desktop publishing pioneer. He founded PageLab, the world’s first desktop publishing studio, in March 1985, and was the world’s first commercial user of Aldus PageMaker. Clients have included Apple, Adobe and Aldus, for whom he designed two sets of PageMaker templates. Articles in Before & After spring from real jobs, not editorial meetings. Life is so, like, big and abundant and full of surprises there’s no way we could dream this stuff up. ®