Salman Husain Strategic Message Plan 1. Product Summary: Old Spice offers High Endurance Anti-Perspirant and Deodorant which is a product applied to the underarms to prevent and reduce perspiration. It comes in a variety of collections based on scents, package design and features. They consist of “Clear Gel,” “Fresh Collection,” “Sweat Defense” and “Invisible Solid.” These products are exclusively for men’s use and feature masculine scents including the original Old Spice fragrance as well as scents that try to define sportiness or athleticism through musk and various other fresh and masculine smells. Each collection has a unique design. The Invisible Solid packaging comes in both the traditional Old Spice design that is red and a new design that is sleek and white, evoking a feeling of “cool” and quality. Another notable packaging design is the Fresh Collection which features smells from different areas of the world and has exotic illustrations such as palm trees to represent Fiji. The product does not produce visible clumps or offensive white streaks and has high endurance, lasting more than 12 hours according to many consumers. It also does not feel uncomfortable or noticeable during daily use. Most of the products range from $2 to $4 on average and are available in most retail/drug stores. The parent company of Old Spice is Procter & Gamble Company, the world's largest maker of consumer packaged goods. The company was founded in 1873 and is based in Cincinnati, OH. It operates in the consumer goods sector and the personal products industry within the segments of Beauty, Grooming, Health Care, Pet Care, Fabric Care and Home Care, and Baby Care and Family Care. Old Spice’s antiperspirant products fall under beauty. The CEO and President is Robert A. McDonald. It employs about 129,000 full time employees and made $82,599,000,000 in sales in the fiscal year 2011. Its main competition company-wide includes Johnson & Johnson, Kimberly-Clark Corporation and Unilever. Some of Old Spice’s competitors include Unilever’s AXE and Henkel’s Right Guard. Procter & Gamble operates on the New York Stock Exchange. The company was ranked 27 on the 2012 Fortune 500 list. Antiperspirant falls under the industry of “Perfumes, Cosmetics, and Other Toilet Preparations” with the NAICS code of 325620. It includes manufacturing of deodorants, shampoos, lotions, toothpastes, shaving products, etc. 2. Target Audience: The target audience for Old Spice has shifted from a generation of men within the 40 to 60 age range to a younger market of men 12 to 34 (NY TIMES). This age group seeks personal hygiene products which reflect youthfulness and masculinity. The masculine and musky scents appeal to this mindset which is why Old Spice introduced new scents and sleek packaging designs to transition away from the association their original scent often has with older men. This age group is concerned or insecure about developing masculine identities and turn to products which project that image. This makes them vulnerable to humor which plays off the theme of masculinity and advertising which use physically fit and good-looking men as models for masculine behavior. Their advertising effectively uses social media with popular television commercials that went viral and 200 follow up short ads circulated throughout the internet and YouTube. They also have a noticeable Twitter presence for this age group. The ads contain “male-style” communication which involves short statements and characters using imperative voice to demand consumers to purchase the project. The humor involves good-looking actors that “smell like the man your man could smell like.” Old Spice has also used humor to target women and female partners or family members of men within this target audience because women do the majority of shopping. Advertising can influence women to purchase a product they think will make their partners more masculine in some capacity. Old Spice also targets African-American males because the residue of antiperspirant products is often more visible on dark skin tones and the product limits white streaks. 3. Product Benefits: Avoiding unwanted residue, body odor and perspiration will improve a man’s appearance and ability to attract women. Advertisements which feature masculine, self-assured men who have an endearingly arrogant sense of humor can give men that use the product a feeling of confidence by claiming an association to these qualities. This helps reinforce a masculine identity. 4. Current Brand Image: The product projects the image of a masculine and hip lifestyle. Marketing and advertisement of the process has transitioned to younger males through the use of social media and humor that appeal to those demographics. Advertisements using funny actors and clever dialogue became discussion topics among friends, co-workers and bloggers. Old Spice is viewed as socially relevant “laugh out loud” worthy as well as masculine through its scents and the physical fitness and sex appeal of the actors used in its commercials. 5. Desired Brand Image: The target audience should continue to discuss the Old Spice products due to clever marketing and continue viewing the brand as hip, refreshing and funny. This should create the idea that Old Spice is not just “your dad’s” product anymore, but also a dynamic product with multiple, masculine scents to choose from. 6. Direct Competitors: a. Axe antiperspirant and deodorant targets essentially the same target audience as Old Spice. Axe’s brand image and marketing/promotion is more focused on pure sex appeal. Its advertisements depict men who attract good-looking women represented by models that project sex appeal. The idea is that using the product makes men smell fresh, look clean and become desirable. b. Right Guard markets its products as the athlete’s product. Its advertisements often feature athletic settings like the locker room and the most recent ads on their websites use athletes as actors, such as Kevin Love, a professional basketball player in the NBA. Their website is designed to look like a men’s locker room as well. It associates the product with excellence in sports and conveys the message that Right Guard is reliable in many situations, even when performing athletic activities. c. DegreeMen antiperspirants also project a very athletic brand image but consistently reference the use of their products in more adrenaline-pumping sports/outdoor activities such as mountain climbing, snowboarding and parachuting (jumping off of cliffs with gliding equipment). The use of athletes such as Bear Grylls, considered by some to be a survival expert, suggests that the product is reliable in the most extreme environments. The idea is that the product is used by real athletes. 7. Indirect Competitors: a. Burt’s Bee’s Herbal spray is marketed as a natural, toxin-free alternative to antiperspirant products that allows the body to sweat while eliminating body odor. This is indirect competition because it is applied through a spray and unlike antiperspirant does not claim to block or prevent perspiration. b. Although Old Spice has body wash, a body wash of any kind represents indirect competition to Old Spice’s antiperspirant. Shower gels/washes can eliminate body odor, come in a variety of long-lasting, masculine scents. Dove Men+Care Clean Comfort body wash is viewed as a high-quality and relatively inexpensive product. 8. Advertising Goal: To perpetuate an image of masculinity and social relevance with current and future members of the target audience. 9. Strategic Message: Use of Old Spice antiperspirant products will contribute to a masculine and sexy identity and presence. 10. Features and Benefits: Masculine scents/odor protection sex appeal Minimal visibility of residue long-lasting cleanliness Old Spice brand trust in quality products Association with Old Spice advertising popularity and perception of hipness References http://lovell.com/advertising/old-spice%E2%80%94not-just-your-dad%E2%80%99s-after-shaveanymore/ http://today.yougov.com/news/2011/05/13/old-spice/ http://www.businessweek.com/stories/2004-10-31/old-spices-extreme-makeover http://www.epinions.com/review/Procter_Gamble_Old_Spice_Fresh_Collection_Anti_Perspirant_Deod orant_Invisible_Solid_Denali_2_6_oz/content_541766618756?sb=1 http://www.getthefive.com/articles/the-marketeer/old-spice-and-its-muscle-music-go-viral/ http://www.instant.ly/blog/2012/07/how-old-spice-got-a-new-image/ http://www.nytimes.com/2009/08/17/business/media/17adco.html http://www.referenceforbusiness.com/industries/Chemicals-Allied/Perfumes-Cosmetics-Other-ToiletPreparations.html#b http://www.rohitbhargava.com/2010/07/why-the-old-spice-guy-might-be-the-perfect-brandingcampaign.html