TrueOnline Business Briefing

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Business Briefing
July 5, 2010 at True Tower
Agenda
ƒ TrueOnline Overview
ƒ Broadband Business
ƒ Business data service
ƒ International Gateway
ƒ Fixed‐line
Fixed line Business
ƒ TrueOnline Strategy
gy
Overview
TrueOnline:
True
Online: Business Structure
TrueOnline service revenue
Bt mn
• Fixed‐line telephone
• Public phone
• WE PCT
26,387
3,855
5,866
7,426
9,220
9,944
10,397
Broadband & data services
11,453
10,179
8,564
2008
2009
2007
Traditional voice
25,989
New businesses,
businesses convergence &
others
24,528
Broadband & Data services
• Dial‐up Internet
• Broadband
• Business Data services
Traditional voice services
Convergence & others
• Convergence
• TrueMoney
• Internet & data gateway
• Others (Online games, VoIP, etc.)
TrueOnline:
True
Online: Profitability & CAPEX trend
EBITDA & EBITDA margin
38.8%
38 1%
38.1%
36 4%
36.4%
CAPEX
Bt mn
Bt mn
9,670
10,195
,
9,804
1,849
2007
2008
2009
2007
EBITDA
2,408
2,551
2008
2009
EBITDA margin
ƒ EBITDA margin to stabilize after business transitioning to high growth, lower
margin businesses
ƒ Annual CAPEX plan for 2010
ƒ Online
O li Group:
G
Bt3 5b
Bt3.5bn
ƒ Broadband: Bt2.5bn in new technology roll-out and network expansion Focus
shift to BMA outskirt and high potential provinces
Strong growth potential for Broadband
Broadband subscribers by continent
2009 Fixed‐line Broadband Penetration
2,297
1,766
million
subscribers
801
39
131
215
58
40
131
107
226
1,366
34
26
95
72
188
1,050
18
68
51
158
289
98.0% 94.0%
94
61
175
154
280
81.0% 79.0%
41.0%
14.5% 11.1% 10.7%
518
442
367
348
450
583
2009
2010
2011
762
2012
Africa
Middle‐East
Eastern Europe
North America
Western Europe
Asia‐Pacific
Asia
Pacific
1,014
2013
Source: True Corp & Point Topic, March 2010
Thailand Broadband penetration forecast
Latin America
27.2
21.5
Source: OVUM, Booz & Company analysis, Feb 2010
30%
Growth
From y
year 2010
“Asia Pacific Growth ~33%,
Higher than others ”
10.6
0.5
13.4
17.0
4.9
3.0
0.1
0.6
1.0
2006
2007
2008
2.2
3.8
6.4
2009 2010E 2011E 2012E 2013E
Subscribers
Source: Company
2.9
49
4.9
Penetration rate (%)
Competitive advantage with superior network
CSN
True PSTN Network in
Optic Fiber
TN
Bangkok Metropolitan Area (BMA)
RCU
RCU
RCU
RCU
(OSP ‐ Copper)
Fiber and advanced electronics
= greater reliability and stability
Shorter “last mile” connection improves
Broadband performance – avg. within 3km
Costly and difficult to replicate
Fiber rich (>240,000 core Km in BMA;
>300 000 nation‐wide)
>300,000
nation wide)
780++ RCUs (instead of 70‐80 central offices)
Broadband
Broadband: Revenue growth in double digits
TrueOnline Broadband service revenue
Bt mn
4,932
5,495
,
4,229
2007
2008
2009
Revenue CAGR at 14% per year
Broadband: Subscribers
~720k Broadband subscribers
Broadband subscribers
'000 subscribers
Broadband
Subscribers
12 %
Wi-Fi
Wi
Fi
Subscribers
187 %
CAGR
CAGR
over 3 years
over 3 years
632
548
84
691
59
718
27
632
691
2009
2010/Q1
105
443
2007
548
2008
Previous period subscribers
Net adds
Broadband: Subscribers by speed
2008
1Q10
2009
16%
3%
2%
95%
51%
8%
4%
68%
8%
12%
33%
2 Mbps or les s
3 Mbps
4‐5 Mbps
8 Mbps + +
Subscribers migrated to higher speed,
resulting in highest ARPU in the market at Bt702 in 1Q10
Broadband: Services
Various packages designed to meet unique demands of
each customer group
g p
Download
Speed
Upload Speed
Free Wi‐Fi Monthly fee
30 Mbps –
50 Mbps
2 Mbps – 3 Mbps
4 Mbps
Bt 3,600 –Bt 5,600
4 Mbps –
16 Mbps
512 kbps (Lite) –
1 Mbps
(Premium)
2 Mbps
Bt 599 – Bt2,199
(Online)
Bt 799‐Bt2,399
(Premium)
2Mbps
256 kbps
1 Mbps
Bt 399 (for 100 hrs
of use)
Broadband: Value share
BMA
Nationwide
Market Value
Bt 7.8 bn
Market Value
Bt 15.2 bn
3% 1%
1% 1%
True
7%
TOT
3BB
21%
70%
70 %
BMA
Value Share
CAT
Other
21%
37%
38%
37 %
Nationwide
Value Share
Broadband: Market development
Broadband
Subscribers
3-16
3
16 Mbps
Wi Fi
Wi-Fi
Upto
50 Mbps
Free Modem
1-2
1
2 Mbps
256 Kbps
Convergence
hi-speed
internet
128 Kbps
Introduction
TVC “Ferrari”
10,000 entrance
1,299.- 128kbps
Unlimited
2002
Take Off
TVC “Pee-pee”
2 month ent.
550.- 256kbps
LocalNet
2003
Leadership
Growth
Rebranding
R
b di TVC “Life
“Lif iis yours”
”
Free Modem 590.- 256kbps
TVC “Pre Pay hi-speed” 360.’06 hi-speed WiFi pay +250.-
2004
2005
2 “Shark”
“Sh k” TVCs
TVC
New Standard
599.- 1 Mbps/890.- 2 Mbps
Convergence
Wi-Fi TMV TVS
2006
2007
Metro Leader
First to launched
8 &16 Mbps
in the midst of
high competition
2008
2009
Leader in
Speed
&Quality
1st to launched
30 Mbps
1Q2010
15
Broadband: 2010 Market Outlook
•4-50 Mbps Speed
• New Era of
Technology
¾ Cloud computing
¾ Web 3.0
¾ IPV6
¾ Next Generation Network (NGN)
¾ Next Generation Broadband
Network (NBN)
¾ Self Generated Content
• Convergence
Partnership
in mobile broadband market
• HD content
championship
16
Broadband: advanced apps & HD Content drives
demand for higher speed
Evolution of Streaming Video and Audio
Evolution of Gaming & Tele‐working
1
Gbps
100
Mbps
Mb
10
Mbps
1
Mbps
100
kbps
10
kbps
1990
2000
2010
Year (indicative)
Source: Booz & Company analysis, Feb 2010
2020
1990
2000
2010
Year (indicative)
2020
Broadband: Technology shift in the market
True
ADSL, VDSL, Cable,
FTTx
TOT
ADSL FTTx
ADSL,
3BB
ADSL, VDSL
Business
Data
S i
Services
Data Communication service for business customers
High speed Data Communication Services
( MPLS IP VPN, Metro Ethernet )
Medium/low speed data Communication Services
( DDN
DDN, IP Leased line )
CPE managed services
( customer router provisioning, operation and maintenance))
Internet services
Multimedia managed services
Network architect services
Business data: Target customers
Business or government entities who deploy data or multimedia
communication infrastructure both internally and externally
banking &
financial
institution
retail
&
distribution
government
telecom
provider
Industrial
&
manufacturing
services
education
internet service
provider
Business data: Market value & share
Estimated market value in 2009 = Bt 13.4 bn
Business data: Market trend
business transaction through internet
business continuity and remote office
video conference and digital signage
out‐tasking of non‐core business
cloud computing
Business data: Market overview 2007‐
2007‐2014
2014EE
10,228
Bt mn
3,852
7,552
2007
7,420
8,655
5,125
5,760
6 532
6,532
7,862
8,197
8,646
9,122
9 669
9,669
10 555 11,707
10,555
2008
2009
2010E
2011E
2012E
2013E
4,710
Leased circuit services
Source: Frost & Sullivan, Nectec&SIPA
Internet access services
2014E
International
Gateway
Int’l Gateway: Business & revenue structure
ƒ Key supporting vehicle to Broadband business
ƒ reduce bandwidth cost thru its own gateway
ƒ leverage for lower bandwidth price from CAT
ƒ Generate external revenue thru 2 key services:
ƒ International Internet Bandwidth service
ƒ International
I
i
l Data
D Connectivity
C
i i services
i
ƒ 2010 expected revenue to TRUE group ~ Bt 300mn
ƒ Data ggatewayy service as a keyy growth
g
driver (100%
(
ggrowth from 2009))
Revenue breakdown by service
19%
33%
43%
57%
81%
225%
Growth
67%
75%
Growth
2008
2009
Data
Internet
2010E
Int’l Gateway network utilized by True Group
Phisa
nulok
Na
kh
on
Sa
wa
n
No
ng
Kh Udon
ai
Khonk
aen
Nakho
n
Ratch
Ch asima
a
Ba
S
Ch Ch
ng
a
on ug
ko
k
Su
bu
k
a Tr
Phetch
ri a
Rayon
e at
aburi
g
w
Prach
uap
Khiri
Khan
Chom
phon
T
T
W
M
T
G
Surat
Thani
True International Gateway
L
o
e
i
Hatya
i
Int’l Gateway: Bandwidth consumption & price trend
Thailand national bandwidth
Gbps
Price trend
Bt/Mbps/mth
30
23
Bandwidth
used by True
Group
17
10
7
2005
Source: NECTEC
2006
Source: Company
2007
2008
2009
5
4
3
2010E 2011E 2012E
Int’l Gateway: Market share
Share of Internet Gateway Bandwidth
CAT
34%
~ 31%
TOT
15%
Source: NECTEC & Company
TIG
16%
Int’l BW TRUE uses via TIG
Int’l BW TRUE uses via CAT
Int’l Gateway: Market opportunities
Internet Services
ƒ Internet bandwidth exponentially grows
ƒ Internet price, though , compensated by
BW growth
ƒ Inter Internet + Thai content traffic sales to Laos and Cambodia
International Data Services
ƒ International Data Opportunity as alternative in recently opened‐up
monopolistic
li i market
k
ƒ Increasing demand for Ethernet over IPLC
ƒ Connectivityy to neighboring
g
g countries Laos,, Cambodia includingg
Vietnam
ƒ Exploring other source of revenue generation from submarine
Fixed line
Fixed line: Revenue & subscriber profile
ƒ 2 customer segments: Consumer (residential) and Business
ƒ Business segment is more attractive in terms of value
ƒ Broadband take‐up
p rises to 50‐60% of residential fixed‐line subscribers
ƒSupport transformation of business from voice to non‐voice
Subscriber
Revenue
33%
67%
Consumer
As of 2009:
Business
1.86 mn subscribers
58%
Consumer
42%
Business
Bt 7,703 mn
Fixed line to mobile migration continues
Fixed‐line vs. mobile penetration
• Fixed line to mobile penetration continues as fixed line tariff is
effectively
ff i l hi
higher
h than
h mobile
bil
• As of Mar ’10, nationwide mobile penetration was close to 100% (132%
in BMA)
Per‐call promotion to slow down revenue decline
Features
ƒ Register via www.truecorp.co.th or dial to 02‐900‐
8888 from Mar 24 – May 31, 2010
ƒ Validity
V lidit period
i d until
til A
Aug 31,
31 2010
ƒ Customers can make domestic calls (mobile & fixed‐
line) at a flat rate of Bt 3 per call 24/7
ƒ Promotion open to both new and existing residential
customers
ƒ 240 K of subscribers registered to the promotion
( ~ 20% take‐up rate)
ƒ No. of calls increased >120% ,
ƒ no.
no of minutes increased >600%
ƒ Call duration tripled
TrueOnline:
True
Online: Outlook & Strategies
ƒ Broadband/Data continued to offset traditional voice declines
ƒ Transformation – expect to bear fruit in the next 2‐3 years
ƒ Business Data Services:
ƒ Focus on differentiation through convergence
convergence, service excellence
ƒ Position as solution leader
ƒ Leverage on partner, increase coverage areas
ƒ International Gateway:
ƒ Increase Internet service to sustain future revenue;
ƒ Expand int’l data market by targeting enterprise customers and building
relationship with int’l
int l carriers for wholesale revenue
ƒ Improve overall EBITDA margin through permanent, lower‐cost infrastructure
ƒ Fixed‐line
ƒ Tariff rebalancing (i.e., Bt3/call
t3/call campaign)
ƒ Maintain revenue through competitive pricing, AE approach, total solution and
customization by account
ƒ Continuingg negotiation
g
on IC
TrueOnline:
True
Online: Outlook & Strategies (cont’d)
ƒ Broadband:
oadba d
ƒ
ƒ
ƒ
ƒ
ƒ
ƒ
Speed & quality leader; Ultra Broadband positioning
Competitive pricing
g
province
p
Penetratingg selected high‐demand
Triple‐play & convergence
Proactive & comprehensive retention
Vertical market focus
Create the next S‐Curve through new technologies
Broadband subscribers
>1mn
718k
3.7k
Up to
50 Mbps
128 Kbps
ADSL, VDSL
2002 2003
2004
2007
2008
2009
>800k
Up to
400 Mbps
DOCSIS 3.0
2010
• DOCSIS 3.0
• FTTx
• WiMAX
• Triple Play
• HD Content
• NGN/NBN
FTTx
Up to
1 Gbps
NGN/NBN
2011 and beyond
THANK YOU
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