Microfinance Division Support Foundation SSF TEL +92-22-2102161, +92-22 -2102130, FAX +92-22-2102128 │ www.safcosupport.org │ tufailrajpar77@yahoo.com Micro Credit Program Outreach - Performance Current CED Investors AS on Nov 2011 Rationale Prism Recovery rate 97% Average Loan size Rs.13,348 Loan Products 8 97.% 99% 15,234 14,325 8 99% Rs.16,504 8 8 At Service Charge 20% flat per annum 15,689 7,230 3,421 6,429 811 2,042 Over all Clients Served 10,958,5 Active Clients /Beneficiaries 21,067 Over all Disbursement 1,462 Millions Outstanding Loan Portfolio Rs. 202 Million 73.69 Million 11.76 Million Rs. 10.88 Millions Number of Field Offices in sector 22 Branches 22 6 239.01 Million103.57 Million Rs.56 Millions 8 Overall all 221 CED Staff working in 22 Field Offices i.e. Branches and settlements Financial - Performance Micro Credit Program Current Funding Partners of CED Staff Productivity Total Number of Credit Officer 92 Clients per Credit Officer 286 Portfolio per Credit Officer 2.77 Million Financial Indicators Operation Self Sufficiency Ratio 104% Financial Self Sufficiency Ratio 92% Yield on Portfolio 30% Operating Expensed Ratio 17% PAR 13.59% AS on Nov 2011 302% Jacobad Operational Area CED Sector N Shikarpur Ghotki Larkana W Sukkur 89% 4068 595 Penetration in % Operational Penetration 79 Total Villages 89 Operational Penetration Total Ucs Branches 10 15 Village Information Penetration in % 4 Tehsils District UC Information 15% Dadu untapped Villages in % Khairpur Nawabshah 85% Shahdadpur R e g i oSanghar n Sanghar Region Jamshoro Hyderabad Mirpurkhas Umerkot Karachi Badin Thatta Tharparkar Innovation – Program Deeping Strategy Strategy Settlement Branch 10 KM Regular Branch Sub-Unit Branch 700 Radius Branch Manager Accounts Officer Accounts Officer 2-4 Male APO 2-4 Female APO Almost 70-80 KM W&W AO •High operational cost to reach client •Lower staff productivity due to remote location from clients •Client incurred high cost to access branch for disbursement •and recovery • Loan approval process is lengthy •Weak Monitoring as more time needed for operational process Driver Branch Manager Almost 70-80 KM W&W Accounts Officer Accounts Officer 2-4 Male APO 2-4 Female APO AO •High operational cost to reach client •Lower staff productivity due to remote location from clients •Client incurred high cost to access branch for disbursement •and recovery • Loan approval process is lengthy •Weak Monitoring as more time needed for operational process Driver Team Leader CED Sector introduced new system call “ Settlement Branch System” to address in depth out reach and to address successful cost effectiveness Male APO 1. 2. 3. 4. Shahpurchakar Almost 10 KM •Lower Admin and HR Cost •High Growth in Expansion OSS Sinjhoro •Easy access to branch by the client Oderolal •Quality Portfolio Increased •Staff productivity and efficiency increased Nasarpur •Efficient monitoring Quick lending Process •Improvement in client relationship Female APO WW Branch Manager 1994 Rural Branch Accounts Officer Accounts Officer 2-4 Male APO 2-4 Female APO W&W AO •High operational cost to reach client •Lower staff productivity due to remote location from clients •Client incurred high cost to access branch for disbursement •and recovery • Loan approval process is lengthy •Weak Monitoring as more time needed for operational process Driver 2002-Urban Branch Team Leader CED Sector introduced new system call “ Settlement Branch System” to address in depth out reach and to address successful cost effectiveness Male APO 1. 2. 3. 4. Shahpurchakar Almost 10 KM •Lower Admin and HR Cost •High Growth in Expansion OSS Sinjhoro •Easy access to branch by the client Oderolal •Quality Portfolio Increased •Staff productivity and efficiency increased Nasarpur •Efficient monitoring Quick lending Process •Improvement in client relationship WW SAFWCO CED enhanced its settlement Branch System by introducing sub –unit system In each settlement there will be maximum possible sub units under 5 KM radius Almost 5 KM •High Growth •Less Client Drop out •Easy Access to loan Information •Improved client satisfaction Male APO Female APO Assistant Female APO Palejani Matiari Branch Regular Branch Operations Due to bigger radius only horizontal expansion can be achieved , due to this scattered expansion of clients , admin cost increased rapidly Palejani Settlement Branch Operations Matiari Town Palejani Sub Unit Operations Matiari Town New Settlement Branches 6,55,84,000 0.11 M 605 0.07 M 403 Sarhari =0.18 m$ Kandiyari Behrani = 0.11 M$ 0.07 M 388 0.05 M 259 0.07 M 388 0.05 M 259 Phulediyoon=0.11M 0.07 M 388 0.05 M 259 Jam Sahib 0.07 M 388 0.05 M 259 Sabu Rahu 0.07 M 388 0.05 M 259 Thanks