Weight management counseling: a guide to understanding coverage, reimbursement and opportunities for registered dietitians Pam Michael, MBA, RD Suzanne Brodney Folse, PhD, RD Learning objectives Weight Management Newsletter After reading this article the reader will be able to: 1. D escribe the medical nutrition therapy (MNT) current procedural terminology (CPT) codes and identify when each should be used. 2. D escribe the process to become a credentialed provider with a health-care provider. 3. L ist five resources to assist with MNT reimbursement that can be found on the American Dietetic Association (ADA) Web site (www.eatright.org). I s weight management counseling reimbursed? What seems like a straightforward question that registered dietitians (RDs) should be able to answer is actually a complex process that is constantly evolving. Services reimbursed for weight management counseling and reimbursement rates differ within and among states and insurance companies. Uncovering what is reimbursable in your area takes some dedicated time and a bit of detective work. Americans are nearly twice as likely as Europeans to be obese (33.1% vs. 17.1%, respectively) according to an article published in a recent Health Affairs Journal (1). While the obesity epidemic in the United States is well publicized, coverage and reimbursement for MNT services, essential for improving weight and overall health, are less apparent and vary considerably across the country. While government groups such as the Institute of Medicine and the U.S. Preventive Services Task Force recognize the importance of nutrition, other organizations question the current health-care system. A recent report from the President’s Cancer Panel noted, “The links between cancer, diet, and obesity have not been accepted sufficiently by the health insurance industry to motivate widespread coverage for health-promoting/cancer prevention services such as nutrition counseling or obesity related treatment services” (2). Current coverage for weight management services Gathering data on coverage policies and overall reimbursement for RDs is a challenge in itself. Results from a coding survey conducted by the ADA Coding and Coverage Committee indicated approximately 18% of RD survey responders (n=1,589) receive reimbursement for obesity/overweight. While the survey indicated reimbursement was occurring, the study was not able to determine which payer groups have defined coverage for nutrition services for obesity/overweight. Further, it was unclear whether the RDs under contract were reimbursed through billing the payer group directly or through other means such as incident to a physician’s services (see sidebar on page 5). Fitzner et al. reported results of an ADA environmental scan of selected health plans to assess the plans’ coverage policies, perceptions and expectations of dietetics services (5). The study’s findings suggest that between 1999 and 2002, there was a shift toward more uniform coverage and less geographic variety in nutrition coverage among the 23 health plans included in the study. While these 4 findings were not intended to represent all managed care organizations or the health care marketplace, they affirm and support the importance of practitioners’ efforts to increase MNT coverage through interactions with health plans or self-insured employer groups. In another study, Baronowski and King noted variability in coverage of services, such as MNT provided by RDs, in part based on insurance industry mergers and lack of set reimbursement policies, which adversely affect the ability to obtain insurance coverage for health services (6). The authors noted that groups and individuals in the nutrition profession need to continue their efforts to inquire about reimbursement practices and assist insurance companies in developing policies. Legislation In addition to supporting new and existing payer policies for nutrition services such as MNT, enacting legislation is a vehicle to expand coverage decisions. ADA accomplished MNT coverage legislation in December 2000 when Congress passed a Medicare Part B MNT provision as part of the Benefits Improvement and Protection Act (7). The Medicare Part B MNT bewnefit is limited to MNT provided by licensed (as applicable) RDs for qualifying individuals with diabetes and nondialysis kidney disease. Due to budget restrictions, other diseases and conditions were pulled out of the Medicare MNT legislation. The legislative effort for federal MNT coverage was a huge task, however, involving a 40-year effort by ADA and its members. New legislation to expand Medicare MNT to other diseases has been limited due to competing priority issues that government officials are debating in Congress. States also face challenges and barriers in expanding coverage for nutrition ser- vices through legislative activity. Because of the lengthy process and costs of enacting legislation, plus lack of control where policy details may be determined by groups besides the payer, some insurance plans have collaborated to create voluntary coverage policies. This was the case in Rhode Island several years ago when a major payer averted legislative activity by voluntarily drafting coverage for nutrition counseling provided by RDs. The coverage was fairly comprehensive, but even in this case, individual MNT treatment was not available for obesity. The September 2006 issue of the Journal of the American Dietetic Association (Public Policy News section) provides a timely article on the current legislative situation and barriers to an effective obesity bill (7). This article sheds additional light on reimbursement for nutrition services for treatment of overweight and obese individuals. Employer demands n An integral, although incidental, part of the physician’s professional service n Commonly rendered without charge or included in the physician’s bill, and for which payment is not made under a separate benefit category listed in §1861 (s) of the Balanced Budget Act n Of a type that are commonly furnished in physician’s offices or clinics n Furnished by the physician or by auxiliary personnel under the physician’s supervision (4) If an RD does not have contracts with private insurance plans, but is employed by a physician where the physician could bill private insurance companies for nutrition services, the physician should be encouraged to review his/her contracts with the insurance plan(s).* * According to an American Medical News article posted on the American Medical Association’s Web page, physicians should, with respect to commercial insurer regulations, keep in mind that each commercial insurer has its own policy for billing for non-physician practitioners’ services. Some require the non-physician practitioner’s services to be billed using the non-physician provider’s number, while other commercial insurers require the non-physician practitioner services to be billed under the physician’s provider number. If a physician is unsure how to bill, he or she should call the insurer’s director of provider relations. Physicians should also make sure they are aware of state laws regarding billing for other non-physician practitioners. Some of these payment mechanisms hinge on current state regulations. the conditions authorized to be treated by MNT (12). Payer policies for RD weight management services Identifying national and local payer policies for nutrition services is a first step in determining coverage and reimbursement opportunities for RDs. Some payers, such as Aetna, have developed a Clinical Policy Bulletin for nutritional counseling provided by RDs; however, the policy includes the following disclaimer, “Clinical Policy Bulletins are developed by Aetna to assist in administering plan benefits and constitute neither offers of coverage nor medical advice. This Clinical Policy Bulletin contains only a partial, general description of plan or program benefits and does not constitute a contract.” As a way of identifying state-specific coverage details for nutrition services such as MNT, ADA relies on feedback from members and affiliate reimbursement representatives (ADA members appointed by their state dietetic association 5 or dietetic practice group who serve as resources for local coverage information as well as coding and Medicare MNTrelated resources). RDs have reported significant differences in local MNT coverage—even among various regions of the state. In addition, health-care benefits and coverage may differ among the payer’s product lines, such as health maintenance organizations (HMO), point of service (POS), and preferred provider organization (PPO) products. Some of the new MNT policies for obesity have been created within certain payer’s products as a distinct disease management program. Thus, contacting the payer’s regional provider relations office is critical in determining coverage policies and eligibility for RD provider participation on the plan. Last year, the ADA Nutrition Services Coverage Team conducted a survey among the reimbursement representatives and found that several plans, primarily on the East Coast, cover RD See Reimbursement, page 6 Volume 5, Number 3, Winter 2007-2008 As the prevalence of overweight and obesity increases in the U.S. population, it is also increasing in the workforce. A recent analysis indicated that a person who is obese incurs on average $2,152 per year more in health-care costs and $863 per year in lower productivity and absenteeism costs, when compared with a person of normal weight (9–10). Jans et al. reported that obese employees were absent 14 a year days more than normal weight employees (11). Given the direct and indirect costs associated with overweight and obesity, many employers are offering programs to help employees address excess weight. Employers can add or delete specific benefits, such as coverage for nutrition services provided by RDs, as they determine the health benefit provisions for their employees. Texas Instruments is one example of a Fortune 100 company that realized the cost-effectiveness of MNT provided by RDs, and it now includes MNT in the company’s health benefits. The benefit allows four visits with an RD for each disease/condition that afflicts the company’s employees; obesity and morbid obesity are two of “Incident to” services under Medicare Part B are defined by the Centers for Medicare & Medicaid Services as services that are: Reimbursement, page 5 provided services for obesity/overweight/ abnormal weight gain. A chart of the results is accessible to ADA members from ADA’s Web page in the “Private Insurance MNT” section at www.eatright.org/ mnt. Below are a few payers that have indicated RD coverage for weight conditions (check payer policies for details and/or coverage changes): n Anthem (Blue Cross and Blue Shield of Weight Management Newsletter New Hampshire) for “overweight” and “abnormal weight gain” n Harvard Pilgrim Healthcare (in New Hampshire) for “morbid obesity” n Care First BlueCross BlueShield (in Virginia) for “obesity” n Aetna (in Virginia) for “obesity” and “overweight” n Cigna Health Plan and Vytra Health Plans (in New York) for “abnormal weight gain” n Blue Cross and Blue Shield of Northeastern Pennsylvania: part of the plan’s disease management weight management program for adults and children (> 2 years old) n Blue Cross and Blue Shield of North Carolina (BCBSNC): weight management as part of the plan’s disease management weight management program RDs have played an active role in creating or helping to define coverage policies for weight management for several of the plans listed above. For example, entrepreneurial RDs from the North Carolina Dietetic Association, along with the North Carolina Weight Management Initiative, spearheaded a local effort that led to new coverage for weight management nutrition services in their state. This project has evolved into an ADA-sponsored three-year research initiative to evaluate BCBSNC’s new coverage of MNT and lifestyle case management by RDs. Effective Jan. 15, 2007, Blue Cross of Northeastern Pennsylvania (BCNEPA) offers a weight management program for many of its members as part of a new comprehensive Blue Health Solutions offering. To qualify for the program, members must meet one or more of the following criteria: Table 1. MNT current procedural terminology codes* n 9 7802: MNT, initial assessment and intervention, individual, face-to-face, each 15 minutes n 9 7803: MNT, reassessment and intervention, individual, face-to-face, each 15 minutes n 97804: MNT, group, 2 or more individuals, each 30 minutes CPT codes, descriptions and material only are copyright ©2000 American Medical Association. All Rights Reserved. CPT 2006 Current Procedural Terminology. Table 2. Health care common procedure coding system codes* n S 9470: Nutritional counseling dietitian visit n S 9465: Diabetic management program dietitian visit n S 9452: Nutrition classes nonphysician provider, per session n S 9449: Weight management classes non-physician provider, per session *To avoid claims processing problems, RDs should call the payer’s provider relations and check payer policies for information on codes (MNT CPT or S HCPCS) to use on claims for obesity services. n Adults: (1) body mass index (BMI) equal to or greater than 30, or (2) Waist circumference of over 40 inches for a male or over 36 inches for a female nC hildren: BMI-for-age percentile equal to or greater than the 85th Participants will receive a nutrition toolkit to kick off their weight management efforts, be placed on a mailing list for a periodic weight management newsletter, and receive telephonic coaching/ monitoring by the Blue Cross RD. The RD providers will coordinate care with the member’s physician, as well as collect and report outcome data back to BCNEPA. An incentive program is planned to reward members for achieving weight management goals. As of January 2008, the benefit will consist of MNT with a licensed RD for a maximum of six visits with a $10 co-payment per contract year and will be available for all disease conditions including obesity. Additional MNT beyond the six visits is currently being designed for those who enroll in the weight management program. Tentative plans of a total of 12 additional visits is being proposed based on member progress through a benefit adaptation route. The development of this program is led by Susanne Luchetti, MS, RD, LDN. 6 In addition to coverage details reported by RDs, in the 2005 Health Plans Emerging As Pragmatic Partners in Fight Against Obesity report, the National Institute for Health Care Management invited seven prominent health-care leaders to discuss their viewpoints and insights on obesity and highlight what needs to be done to initiate effective, comprehensive programs for prevention and treatment. As described in the report (accessed from ADA’s Web page at www.eatright.org/ mnt, “Private Insurance MNT”, “Coverage”), there are a variety of obesity prevention programs and partnerships that can serve as models for other health plans looking to combat obesity. While the following groups have adopted certain programs for obesity, RDs must check payer policies to see if the programs apply to their geographic area. n Aetna n Affinity Health Plan n Blue Cross and Blue Shield of Massachusetts n Blue Cross and Blue Shield of North Carolina n Empire Blue Cross and Blue Shield n HealthPartners n Highmark, Inc. n Horizon Blue Cross Blue Shield Table 3. Education and training for patient self-management CPT codes The following codes are used to report educational and training services prescribed by a physician and provided by a qualified, nonphysician health-care professional using a standardized curriculum to an individual or a group of patients for the treatment of established illness(s)/disease(s) or to delay comorbidity(s). Education and training for patient self-management may be reported with these codes only when using a standardized curriculum as described below. This curriculum may be modified as necessary for the clinical needs, cultural norms and health literacy of the individual patient(s). n 98960: Education and training for patient self-management by a qualified, non-physician health care professional using a standardized curriculum, face-to-face with the patient (could include caregiver/family), each 30 minutes; individual patient. n9 8961: Education and training for patient self-management by a qualified, non-physician health care professional using a standardized curriculum, face-to-face with the patient (could include caregiver/family), each 30 minutes; 2-4 patients n9 8962: Education and training for patient self-management by a qualified, non-physician health-care professional using a standardized curriculum, face-to-face with the patient (could include caregiver/family), each 30 minutes; 5-8 patients The purpose of the educational and training services is to teach the patient (may include caregiver(s)) how to effectively selfmanage the patient’s illness(s)/disease(s) or delay disease comorbidity(s) in conjunction with patient’s professional health-care team. Education and training related to subsequent reinforcement or due to changes in the patient’s condition or treatment plan are reported in the same manner as the original education and training. The type of education and training provided for the patient’s clinical condition will be identified by the appropriate diagnosis code(s) reported. The qualifications of the nonphysician healthcare professionals and the content of the educational and training program must be consistent with guidelines or standards established or recognized by a physician society, nonphysician health-care professional society/association, or other appropriate source. For more information on the correct use of the education and training codes, refer to the 2008 CPT code book, which can be purchased at https://catalog.ama-assn.org/Catalog. CPT copyright ©2005 American Medical Association. n Kaiser Permanente n Premera Blue Cross n WellPoint Health Networks In 2000, ADA submitted an MNT code proposal to the American Medical Association (AMA) CPT committee, the national association that maintains the CPT coding system. The codes were accepted and available for use by RDs in 2001. While some payers have been slow to recognize the CPT codes as ones that best define the MNT services provided by RDs, RDs report that the codes are more universally accepted today. The MNT CPT codes describe the procedure or service provided by RDs, with the code nomenclature defining the code as an MNT nutrition assessment and intervention. MNT codes exist for initial and follow-up visits with the RD, as well as for individual or group encoun- 7 Additional procedure codes that may apply for prevention services To expand RD billing opportunities for preventive nutrition services, ADA participated in the development of new education and training CPT codes (Table 3). These services must be prescribed by a physician, and involve use of a standardized curriculum to teach the patient (and caregiver(s)) how to effectively selfmanage the patient’s illness(s)/disease(s) or delay disease comorbidity(s). The preventive aspect of the new education and training codes are what distinguish the services from MNT services for chronic conditions. Preventive type nutrition classes (where the education and training codes could possibly be used by RDs to prevent or delay comorbidities) include topics such as low-fat cooking, restaurant dining tips and healthy grocery store shopping information. The education and training codes were See Reimbursement, page 27 Volume 5, Number 3, Winter 2007-2008 CPT and HCPCS codes applicable for obesity and other diseases ters (see Table 1). The MNT codes can be used with any diagnosis, including obesity diagnosis codes (see Table 4). However, while the MNT procedure codes allow RDs a mechanism to report the service/ procedure they provide for obesity and overweight on claims, the MNT code in itself does not verify a payer’s coverage or reimbursement for the MNT service. RDs need to check payer policies to determine if MNT coverage is available, and specifically, whether MNT is covered and reimbursable for obesity/overweight. Prior to the MNT CPT codes, BlueCross BlueShield and other payer groups created codes for services where no CPT code existed. Known as the HCPCS (“hick-picks”) codes, or the Healthcare Common Procedure Coding System, several were created to describe nutrition, dietitian, or non-physician services for nutrition classes or nutrition counseling (Table 2). Based on payer policies, some payers still use these codes along with or instead of the MNT procedure codes. Reimbursement, from page 7 added to the CPT code system last year, yet it is unclear the extent to which payers are accepting and paying for services billed under these new codes. Since Medicare Part B only covers MNT services provided by RDs for diabetes and non-dialysis kidney disease, these new codes are not reimbursable under the federal health program. Depending on payer policies, non-Medicare payers may allow RDs to use the codes for classes that may be used in conjunction with a weight management program or for prevention of obesity. Practitioners can check the payer policies and/or fee schedules to see if the education and training codes are in use and whether they are allowed for use by RDs for preventive type nutrition services. Diagnosis codes for obesity and overweight n 278.0: Overweight and obesity se additional code (V85.0-V85.54) to identify Body Mass Index (BMI), if known U Excludes: adiposogenital dystrophy (253.8) and obesity of endocrine origin NOS (259.9) • 278.00: Obesity, unspecified as defined by BMI between 30.0 and 38.9 •2 78.01: Morbid obesity or severe obesity as defined by increased weight beyond limits of skeletal and physical requirements (125 percent or more over ideal body weight), as a result of excess fat in subcutaneous connective tissues or BMI greater than 39 • 278.02: Overweight as defined by BMI between 25 and 29.9 n 278.2: Localized adiposity; fat pad Source: AMA International Classification of Diseases ICD-9-CM 2008; Physician Volumes 1 and 2; 9th Revision-Clinical Modification denied. The ICD-9 codes for obesity and overweight are presented in Table 4. Becoming a credentialed provider with a payer Contact the reimbursement representative within your state dietetic association to inquire about local payers that cover MNT and nutrition services provided by RDs. RDs should also call the provider relations department for local payers to determine coverage and payment for RD MNT/nutrition services. If coverage is available, RDs will need to inquire whether the payer will accept additional RD providers in their payer networks. If enrollment is open to RDs, the RD will first need to become a provider with the insurance company and obtain a copy of the payer’s policies and procedures including the fee schedule for RDs and codes to use on claims. This information varies by insurance company. Each insurance company will have a medical policy for nutrition counseling. As the provider, the RD is required to obtain this information and review these policies on, at least, an annual basis. How are reimbursement rates decided? Payers may use a variety of sources for determining the fee schedule for RDprovided nutrition services such as MNT. Some payers have indicated they pay RDs based on a certain percent above the 27 Medicare Part B physician fee schedule for outpatient Medicare services. Others internally determine their fee schedule rates, which in some cases involves market research to determine “the going rate” for nutrition services in the community. These independent surveys, which reflect the RDs’ or facilities’ usual and customary fees, serve as the basis for setting the payer’s fee schedule. Just as the procedure for setting the payer’s fee schedule differs among the various plans, the frequency with which they update the schedules also varies. Some payers annually adjust their fee schedule while others make updates every few years. Even though the payer sets the rate and updates, RDs may have the opportunity to share information and negotiate fee changes among certain payers. It is important that RDs periodically review the payer’s fee schedule to determine changes and consider whether to maintain a contract with the plan. Additional resources Recognizing ADA members’ interests in codes, coverage and reimbursement for nutrition services, ADA has developed a variety of resources to help advance RDs’ business practice skills, improve members’ compliance with payer regulations and provide tools for expanding local See Reimbursement, page 28 Volume 5, Number 3, Winter 2007-2008 Diagnosis codes describe an individual’s medical condition that is determined by the treating physician. In addition to procedure codes, diagnosis codes are required on claims submitted to government and private payer groups for payment of health services. ICD-9 coding or the International Classification of Diseases, Ninth Revision, is the official coding system used for tracking disease/ condition incidence in all healthcare settings in the United States. The government and private insurance plans recognize doctors of medicine and osteopathy as the legal entities trained and licensed to perform a medical diagnosis. Both physicians and certified coders, specifically trained in proper code selection, are responsible for determining the corresponding diagnosis code for the diagnosed condition/disease. Certified coders are granted the authority to evaluate the physician’s diagnosis documentation and select and confirm codes to correspond with medical diagnosis for claims processing activities. Confirming a patient’s diagnosis and ICD-9 code(s) with the physician is an important step for completing a claim for MNT services provided by RDs. If the wrong code or an incomplete code is listed on the claim, the payment may be Table 4. Diagnosis codes for obesity and overweight Reimbursement, from page 27 coverage for nutrition services. Unless otherwise noted, all resources listed below are posted in the MNT section on ADA’s Web page (www.eatright.org/mnt). Weight Management Newsletter n Third-party payer brochure. Does your local insurance payer know an investment in the services of an RD today can save him or her money tomorrow? Use this new brochure, produced by ADA and Commission on Dietetic Registration (CDR), to increase coverage of RD-provided nutrition services. n MNT Works Kit. A marketing tool designed to increase MNT coverage and consumer access to MNT services provided by RDs. Use the MNT Works Kit during meetings and presentations to local third-party payers, employer groups, and hospital finance and billing departments to expand MNT coverage. The kit includes MNT return on investment, description of MNT evidence-based nutrition practice guidelines, stakeholders’ comments on the importance and effectiveness of nutrition services, and more. n ADA Guide to Private Practice: An Introduction to Starting Your Own Business by Ann S. Litt, MS, RD, and Faye Berger Mitchell, RD. This introductory guide is the ideal resource for any dietetics professional considering private practice. By incorporating checklists, self-assessments, sample forms and real-life examples from successful practitioners, the authors provide an honest look at the challenges and rewards of going out on your own. Topics include: the pros and cons of private practice; choosing a business structure, advisors for your practice, and office space; marketing; networking; and accepting payment, including reimbursement considerations for your services. n Join the ADA Reimbursement Community of Interest (CoI) at www.eatright.org/mnt. The reimbursement CoI is available to ADA members who desire to learn more about coverage for MNT and exchange best practices to help advance coverage of nutrition services with health plans, employers and third party payers. Through the CoI format, members have an interactive online tool that offers improved communications and features that traditional listservs cannot provide, including a private and secure area for members to connect, plus archived announcements and messages. n ADA state dietetic association and dietetic practice group reimbursement representatives. These representatives are available to assist with local coverage and coding issues and help RDs connect with other RD providers to share best practices. Representatives are listed in ADA’s leadership directory, accessible from www.eatright.org under the “Governance” tab. n The Weight Management and other ADA dietetic practice groups (DPGs) have resources to aid members with reimbursement issues. •M embers of the Weight Management DPG can post questions related to reimbursement on the electronic mailing list. Discussions around and answers to these questions will be posted on the Weight Management DPG Web site. •M embers of the Nutrition Entrepreneurs DPG can use the practice group’s mentoring service where a seasoned practitioner provides advice to RDs new to the private practice arena. Business practice articles on the Web page and in newsletters are also available. You can access information on this practice group from its Web page at www.nedpg.org/. n ADA staff from the Nutrition Services Coverage Team are another resource for code, coverage and compliance information. Contact ADA staff at reimburse@eatright.org. n ADA Evidence-Based Nutrition Practice Guidelines/Nutrition Care Process. ADA provides members with practice tools and resources to provide quality, safe and effective MNT services for a variety of conditions and diseases including weight management. RDs can use the ADA Evidence-Based 28 Nutrition Practice Guidelines to apply cutting-edge, synthetic research to practice. For additional information go to the ADA Evidence Analysis Library at www.adaevidencelibrary.com/default.cfm?library=EAL. Strategy/position of the ADA on reimbursement of weight management counseling ADA coding and coverage activities are aligned with ADA’s strategic directives and priority areas of work. ADA committees and teams, including the Coding and Coverage Committee, the Nutrition Services Coverage Team, and others undertake activities to: n Increase demand for and utilization of services provided by members n Empower members to compete suc- cessfully in a rapidly changing environment ADA has also identified obesity/overweight (prevention and intervention to attain and maintain healthy weights, with a focus on children) as one of several priority areas within the Association. Raising the profile of the RD and creating tools that RDs can show private insurance companies, medical directors, billing departments and other payers the quality of the services they provide are key activities that support these initiatives. Plans for a targeted communication to payers is underway to increase recognition of the RD and recognition of the quality, evidence-based services RDs provide. ADA’s Coding and Coverage Committee, through its coding work with the American Medical Association (AMA), increases recognition of RDs among medical groups while pursuing codes for RD use among private payers. Additionally, ADA continually works to strengthen ties with state dietetic associations and dietetic practice groups to empower local members to advocate for expanding coverage and reimbursement for nutrition services provided by RDs. ADA’s involvement with these groups includes collaborating with reimbursement representatives to share information and disseminate materials to RDs who are working to expand coverage of nutrition services, including weight management counseling. When it comes to expanding coverage for nutrition services such as weight management counseling, ADA helps members effectively communicate with payers. Members and/or their state dietetic association and DPGs can work together to approach payers and influence coverage decisions at their source— the local level. RDs can get involved by adopting the seven MNT advocacy tips listed in Table 5. Case studies What is involved in determining coverage and payment for weight management services provided by RDs? The following case studies describe the steps to take before initiating MNT services. MNT works in many ways to enhance patient care, with the bonus of saving lives as it saves money. How can you help your patients receive MNT as a benefit? Apply these seven steps to lay the groundwork for a more successful future by advocating for local coverage or expansion of MNT services. 1. Assess local coverage provided by insurers. If one industry leader is covering nutrition services for RDs in private practice and outpatient settings, is this possibly a model to emulate among other plans? 2. Know your patients’ nutrition needs and state that in your goals to policy decision makers. 3. Get information on local insurance companies, including their annual reports and past interactions with RDs (e.g., amount spent on medications, where the plan is targeting care for certain high-risk/high-cost diseases/conditions). Gather state data on disease incidence, state health initiatives, nutrition outcomes studies and successful related campaigns. Check local department of public health Web pages for data on disease incidence. Use these and outcomes data from local hospitals or private practitioners’ practices to show the impact of nutrition services. 4. Seek out events or special initiatives that might support your effort. Review any pending legislation that might aid in your efforts. Consider special task forces convened by state legislative leaders (e.g., governor, obesity initiative task force). 5. Talk to ADA members from around the country to learn from their experiences. Get information and advice. Additionally, identify external advocates for your cause. This might be legislators, medical directors affiliated with the plan, other health care professionals or consumers. Consider asking these individuals for letters of support to help advocate for your cause. 6. Identify your advocacy team. 7. Arrange to meet with the payer’s medical director and other decision makers. Follow up with a written confirmation and brief overview of your interest in nutrition coverage. Determine your best advocates to present key points at the meeting. Use ADA’s MNT Works Kit and collect local data, testimonials and other materials that tell the MNT story effectively. At the meeting, arrive on time, and keep to your agenda. Strive to build relationships with your goals in mind. Arrange a follow-up meeting and send a thank-you note and summary of next steps. services, some RDs ask the patient to gather this information and then call the RD back to share the information and schedule an appointment. Another item to determine prior to providing the first MNT appointment is whether the RD is able to receive direct reimbursement from the plan, or whether the patient would pay out-of-pocket and submit the claim to the payer independently for repayment to the patient. In order to receive direct reimbursement from the payer, RDs frequently need 29 to enter into a contract with the payer, which involves submitting documentation to verify registration and licensure, as applicable. Even though an RD may be under contract with a particular payer, it is still important to verify the patient’s coverage since employers covered by the same payer group may have different benefit provisions, which may or may not include MNT. Clearly describing the RD, or clinic payment policies, including See Reimbursement, page 30 Volume 5, Number 3, Winter 2007-2008 Case study 1 Mr. Jones calls the RD to schedule an appointment for weight loss. What steps should the RD consider to verify coverage and future payment for MNT services? The RD, or staff who schedules outpatient service appointments within the facility, should gather specific information from the patient or caregiver prior to scheduling the RD appointment. For example, interview Mr. Jones to determine if he has insurance and whether the insurance covers RD nutrition services such as MNT for obesity/overweight. Determine whether he needs a physician referral as required by the facility or insurance plan. If no coverage is available for nutrition services, some plans may cover the service on a case-by-case basis with documentation of medical necessity provided from the physician. If Mr. Jones is uncertain about his coverage, he needs to call the customer service number on the back of his insurance card or the RD can contact the insurance company for him. It is important to inquire specifics such as co-payments, deductible, and number of visits allowed or maximum dollar allowed for the benefit. Because verifying insurance coverage may take time, reducing the billable hours an RD can spend with patients to provide MNT Table 5. MNT coverage advocacy work: seven steps to make a difference in your career and your clients’ lives Reimbursement, from page 29 Weight Management Newsletter collection of the co-payment and/or deductible and charges for missed appointments are important business functions to take care of before the MNT service even begins. Once the coverage and payment procedures are determined for the patient, it is also important to review materials the patient should bring to the first visit, such as food records, completion of a previously mailed nutrition assessment form and list of medications. Additionally, the RD should set patient expectations and describe what is invowlved, including the estimated number of visits that will generally be needed to provide MNT services based on the patient’s condition/disease. As information is gathered from the patient, RDs and/or the facility must also consider and adhere to privacy (Health Insurance Portability and Accountability Act [HIPAA]) regulations to make sure the patient’s protected health information, such as the patient’s name, address, insurance plan and plan group number, is kept private and not accessible to individuals not involved in the patient’s care. Case study 2 Mrs. Smith, a 70-year-old individual with Medicare Part B health coverage, talks with her doctor about referral to an RD for weight loss to help alleviate her hip and knee pain. What steps should the RD consider to verify coverage and future payment for MNT services? Medicare Part B currently covers MNT provided by enrolled, licensed (if applicable) RDs for diabetes and nondialysis kidney disease. If the patient’s diseases and conditions are obesity and knee pain, Medicare will not cover or reimburse the RD for MNT services. In this case, the disease is not covered by Medicare, so the RD should determine if Mrs. Smith has coverage through another payer that might pick up payment for non-Medicare covered services. If no other insurance coverage is available, Mrs. Smith would need to pay out-ofpocket for the MNT services provided for weight loss. Note: MNT services for other diseases/ conditions besides diabetes and renal diseases cannot be billed as “incident to” physician services under the Medicare Part B program since the government reimburses “incident to” services only to the extent the services would otherwise be covered by Medicare. See side bar on page 5 for more information on “incident to” services. Pam Michael, MBA, RD, is director of the American Dietetic Association (ADA) Nutrition Services Coverage Team, where she strategically plans and directs medical nutrition therapy marketing activities to niche groups including Medicare, managed care organizations, private insurers and employer groups. Over her sixteen-year tenure at ADA, Pam previously directed the Association’s affiliate relations, diversity, and student recruitment and retention activities, and coordinated ADA’s membership marketing efforts. Suzanne Brodney Folse, PhD, RD, is manager of research and outcomes for The Health and Wellness Institute (Providence, RI) where she manages funded research projects, leads grant development, and is responsible for the design and implementation of all measurement tools for evaluating the effectiveness of the health management solutions offered through the Institute. Dr. Brodney Folse currently serves as the reimbursement representative for the WM DPG. References 1. Anderson GF, Frogner BK, Reinhardt UE. Health spending in OECD countries in 2004: an update. Health Affairs. 2007;26:1,481-1,489. 2. The President’s Cancer Panel, 2006-2007 Annual Report. Promoting Healthy Lifestyles: Policy, Program, and Personal Recommendations for Reducing Cancer Risk. Bethesda, MD: U.S. Department of Health and Human Services and The National Institutes of Health, National Cancer Institute; 2007. 3. White JV, Ayoob K, Gregoire M, et al. Registered dietitians’ coding practices and patterns of code use. Submitted to: J Am Diet Assoc. October 2007. 4. Medicare Carrier’s Manual. Baltimore, MD: Centers for Medicare and Medicaid Services. Available at http://www.cms.hhs.gov/Manuals/01_Overview.asp. Accessed November 2007. 5. Fitzner K, Myers EF, Caputo N, et al. Are health plans changing their views on nutrition service coverage? J Am Diet Assoc. 2003;103:157-161. 6. Baranoski CL, King SL. Insurance companies are reimbursing for MNT. J Am Diet Assoc. 2000;100:1,530-1,535. 7. Smith RE, Patrick S, Michael P, et al. Medical nutrition therapy: the core of ADA’s advocacy efforts (part 1). J Am Diet Assoc. 2005;105:825-834. 8. Smith R. Passing an effective obesity bill. J Am Diet Assoc. 2006;106:1,349-1,353. 9. Burton WN, Chen CY, Conti DJ, et al. The association of health risks with on the job productivity. J Occup Environ Med. 2005;47:769-777. 10. Anderson L, Martinson B, Crain AL, et al. Health care charges associated with physical inactivity, overweight, and obesity. Prev Chronic Disease. 2005;2:1-12. 11. Jans M, van den Heuvel SG, Hildebrandt VH, et al. Overweight and obesity as predictors of absenteeism in the working population of the Netherlands. J Occup Environ Med. 2007;49:975-980. 12. Israel D, McCabe M. Using diseasestate management as the key to promoting employer sponsorship of medical nutrition therapy. J Am Diet Assoc. 1999;99:583-588. The New Adult Weight Management Toolkit … helps you incorporate evidence-based care for adults who are overweight and obese. The toolkit, developed by ADA members Christina Biesemeier, MS, RD, LD, FADA, and Ruth Ann Carpenter, MS, RD, LD, offers teaching tools, progress note forms, case studies, a sample referral form, client education materials 30 and outcomes management tools. It incorporates the Nutrition Care Process and Standardized Language and is a companion to the Adult Weight Management Evidence-Based Nutrition Practice Guideline in the Evidence Analysis Library. The toolkit is available at www.adaevidencelibrary.com/store.cfm. CPE Credit Instructions 3) Mail or e-mail the following information to Paula Peirce, PhD, RD, to receive your certificate of completion: article title, request for CPE credit, name, address, telephone number, e-mail address and American Dietetic Association (ADA) member registration number. The Commission on Dietetic Registration (CDR) has approved the article, “Weight management counseling: a guide to understanding coverage, reimbursement and opportunities for registered dietitians” for one hour of continuing professional education (CPE) credit. CPE eligibility is based on active Weight Management (WM) Dietetic Practice Group (DPG) membership status from June 1, 2007 to May 31, 2008. Paula Peirce, PhD, RD 14901 E. Hampden Ave., Suite 110 Aurora, CO 80014 ppeirce@aol.com Instructions to receive credit: 4) Once this information has been received, Paula will e-mail your certificate of completion for the CPE credit. Retain the certificate for your records in case CDR audits you. 1) Read the article, “Weight management counseling: a guide to understanding coverage, reimbursement and opportunities for registered dietitians”. 5) WM members receive credits by contacting Paula Peirce within one year of the publication of this issue of Weight Management Newsletter. Member participants may obtain CPE credit until Jan 31, 2009. 2) Answer the following single-answer, multiple-choice questions. For each question, select one best response. Compare your answers to the answer key on page 31. CPE credit self-assessment questionnaire B. lack of set reimbursement policies C. state specific coverage policies D. all of the above “Weight management counseling: a guide to understanding coverage, reimbursement and opportunities for registered dietitians” 4. To become a credentialed provider with a payer, RDs need to: A. complete the ADA reimbursement certification course to receive appropriate credentials B. provide services and direct patients/ clients to contact their insurance provider directly C. contact the provider relations department for local payers to determine coverage for MNT D. provide documented evidence of benefit for MNT for the specific diagnoses to be treated Weight Management Newsletter Answer the following questions. Follow the directions above to obtain CPE credit for reading this article. 1. The CPT (Current Procedural Terminology) coding system is maintained by: A. the National Institutes of Health B. the U.S. Preventative Services Task Force C. the American Medical Association D. the Institutes of Medicine 5. Passed by Congress in 2000 as part of the MNT Improvement and Protection Act, the Medicare Part B MNT benefit is limited to MNT provided by licensed RDs: A. for qualifying individuals with diabetes and non-dialysis kidney disease B. for obesity/overweight in a limited number of states C. for obesity/overweight with the presence of one or more co-morbidities D. to individuals referred by their PCP with a nutrition related CPT code 2. A recent coding survey conducted by the ADA Coding and Coverage Committee: A. identified which payer groups have defined coverage for nutrition services for obesity/overweight nationwide B. found that 48% of RDs were receiving reimbursement for obesity/overweight C. was not able to determine whether reimbursement was achieved by direct billing the payee group or through other means D. found that reimbursement for nutrition services for obesity/overweight was most likely in the western U.S. 6. All of the following are true regarding use of MNT CPT codes EXCEPT: A. describe the procedure or service provided by RDs B. can be used for individual or group encounters C. can be used with any diagnosis, including obesity diagnosis 3. Variability in coverage for nutrition services for obesity/ overweight may be a reflection of: A. insurance industry mergers 8 codes D. Verify a payer’s coverage or reimbursement for the MNT service 7. Which of the following MNT CPT codes would be used for a face-to-face follow-up visit with an obese 57-year-old female? A. 97802 B. 97803 C. 97804 D. None of the above 8. Helpful resources to assist with MNT reimbursement found through ADA’s Web site, www.eatright.org, include all of the following EXCEPT: A. a third-party payer brochure with strategies to increase coverage of RD-provided nutrition services B. marketing tools for RDs to increase MNT coverage and consumer access to MNT services C. a comprehensive listing of private insurance companies and other payers with their specific coverage policies for MNT D. interactive online tool for ADA Reimbursement Community of Interest members Chair’s Column Monica Krygowski, MS, RD, LD, is the 2007–2008 Weight Management DPG chair. Contact her at monica.krygowski@ uchsc.edu. A brief update on our strategic plan W 9 for information.) You might also look at the Awards and Honors Section (page 24), too, for information about the Excellence in Weight Management Practice Award application information. See, I told you this would get good. The second goal is to empower members to compete successfully in the field of weight management. The continuing professional education units (CPEUs) offered in each newsletter, the regularly updated Web site, and the two professional development stipends to attend the Annual Weight Management Spring Symposium (Nashville, Tenn. April 4-6, 2008) help accomplish this goal. See page 16 or go to the WM Web site (www. wmdpg.org) for more information and eligibility about the professional development stipends being offered. The third goal is to support research initiatives. To that end, WM continues to fund the Dietetic Practice-Based Research Network (DPBRN). Additionally, WM funded two members to attend The Obesity Society’s Annual Scientific Meeting this past October and will continue to do this each year. Finally, goal four is to influence key decision-makers in the weight management arena. To meet this goal, WM is offering a professional development stipend to the Public Policy Workshop to be held Feb. 4-6, 2008 in Washington, D.C. Now that you’ve made it to the end of my column, let me make a final request of each of you. When you receive your ballot for ADA and for the DPGs of which you are members, please take the time to go on-line and vote. And how about volunteering in one of your DPGs to share your talents? Then one day you, too, can be looking for your muse as you write your chair’s column. Volume 5, Number 3, Winter 2007-2008 riting newsletter columns is not my strong suit. So in looking for my muse, I sought out the one document that defines our mission as a dietetic practice group (DPG)—the strategic plan. Now, before you go on to the next article, please read on for a few more sentences. This may get pretty good. You see, in reviewing the strategic plan, I realized the amazing creativity that our Executive Committee (EC) has exhibited in meeting some of our goals. For example, the first goal is to build an aligned, engaged and well-informed membership. So, it naturally flowed that one of the objectives to meet this goal must be to improve retention and increase our membership. As of this week (mid October 2007), Weight Management (WM) membership is at 4,572, making WM the third largest DPG in the American Dietetic Association (ADA). By the time this gets to print, these numbers will have changed, but you get the point. Now for the creative part ... Thanks to the Member Retention and Recruitment Committee and to its Director, Michele Doucette, PhD, WM was one of three DPGs to institute reduced rates for students—$15 for the year—and to debut this at Food & Nutrition Conference & Expo 2007. Other DPGs are now following our lead, and because of this, we all win. The students get more in-depth information about dietetics, and as a result, we grow stronger as a profession. Also related to the first goal is the increase in blast e-mails to keep you abreast of opportunities both in the DPG and in ADA. Please also note that there are more stipends and scholarships offered this year. (See page 12 in this issue Have You Moved? If you have recently moved or had a change of name, please update your membership information with the American Dietetic Association (ADA) to ensure that you don’t miss out on any WM newsletters or other communications. Because ADA maintains our address data, you must notify the association directly before you move, or your WM newsletters may be delayed. To update your member profile information you may: n Use ADA’s Web site (www.eatright.org) and Member Profile secured server. Using your member ID number and Web password, which was provided to you on your ADA membership card, view your existing member profile at the Online Business Center, make necessary changes, and submit changes to update ADA’s records immediately. n Print a change-of-address form from ADA’s Web site (www.eatright.org/addresschange.html), complete the form, and fax (312/899-4899) or mail to American Dietetic Association, Attention: Membership Team, 120 South Riverside Plaza, Suite 2000, Chicago, IL 60606-6995. n Mail in the Change-of-Name and/or Address card found in the back of each Journal of the American Dietetic Association. CPEU answer key See the continuing professional education article on page 4 and the credit selfassessment questionnaire on page 8. 2. C 3. D 4. C 5. A 6. D 7. B 8. C Newsletter information Weight Management Newsletter is the official publication of the Weight Management (WM) Dietetic Practice Group (DPG) of the American Dietetic Association (ADA). It is published quarterly and is distributed to over 4,500 dietetics professionals working in weight management. Members of the DPG Executive Committee as well as expert content reviewers review all articles. Mention of product names in this publication does not constitute endorsement by the ADA or the WM DPG. © 2007. Upcoming deadlines: Spring 2008 issue Articles due by Jan. 22, 2008 Summer 2008 issue Articles due by April 22, 2008 All materials should be sent to mwangsgaard@jennycraig.com Subscription year is from June 1 to May 31. 31 Weight Management Newsletter is mailed Standard Class (aka., 3rd class) mail and as such is not forwarded by the United States Post Office. Please keep your contact information updated with ADA by calling 800/877-1600 ext. 5000 to receive newsletters even after you move or change your name. Please contact Paula Peirce at ppeirce@aol.com if you are missing issues. Volume 5, Number 3, Winter 2007-2008 1. C n E-mail changes to the ADA Membership Team at membrshp@eatright.org.