Focus Groups for University Website-­‐-­‐Faculty Faculty Focus Groups April 15, 2015; 11:00-­‐12:00 and 1:00-­‐2:00; UGLC 110 Faculty Representing: Languages and Linguistics, Nursing, Social Work, Entering Student Program, Music, Teacher Education, History, Criminal Justice, Ed. Psychology, Medieval Spanish, Biological Sciences, Accounting, Religious Studies, Business/Marketing Questions Asked: 1. How often do you visit utep.edu? 2. How do you typically access the UTEP website? (internet browser, mobile device/type, search engine, referral link) 3. From where do you access it? (home, work, mobile device, campus, social media outlets, other). 4. When accessing the UTEP website, what is your primary purpose? 5. How would you currently describe the UTEP website? 6. What information would you like to see on the UTEP homepage? 7. What to you like about the site? Dislike? 8. What pages are currently most important for you to access? 9. What do you think is the most important thing for the UTEP site to do? 10. What functionality would you like to see on the homepage? 11. What are some websites that you visit on a regular basis? Why? 12. What kind of resistance do you would think would come from departments/Colleges on implementing this redesign? 1. How often do you visit utep.edu? -­‐ Only access utep.edu to link to my.utep.edu 2-­‐6 times a day -­‐ Once a month 2. How do you typically access it? (Internet browser, work, mobile device/type, search engine, referral link) -­‐ Laptops -­‐ Desktop -­‐ Mobile device (only to access to My.utep.edu) -­‐ Chrome 3. From where do you access it? (Home, work, mobile device, campus, social media outlets, other) -­‐ Campus/Office (Laptop/Desktop) -­‐ Home -­‐ Mobile device 4. When accessing the UTEP website, what is your primary purpose? -­‐ My.utep.edu -­‐ Blackboard -­‐
-­‐
-­‐
-­‐
-­‐
Web-­‐mail Goldmine Enrollment Directory Faculty Profiles 5. How would you currently describe the UTEP website? -­‐ Dull -­‐ Information Overload-­‐Too text driven -­‐ Busy -­‐ Last century look/old -­‐ Un-­‐important -­‐ Uninteresting -­‐ Cluttered -­‐ Outdated -­‐ Narrow Look -­‐ Space is not being used efficiently 6. What information would you like to see on the UTEP homepage? -­‐ How programs are portrayed to potential customers-­‐ Use Prospective Students and not Future Students -­‐ Calendar of Events -­‐ Events Information Categorized (Campus, Colleges, and Departments) -­‐ Events open to the public -­‐ Campus Life/Student Life-­‐Promote school spirit -­‐ Separate links for perspective students, current students, Faculty/Staff -­‐ Academic calendar -­‐ Access to online schedule -­‐ Visual images of the beautiful Bhutanese architecture -­‐ Visual images of current students/student life/campus life -­‐ Fewer categories -­‐ Better use of space/Clean Space -­‐ Updated directory -­‐ Easier links to forms for faculty -­‐ Easier access to the Provost website -­‐ A paragraph to capture UTEP (for perspective students/general public) -­‐ Colorful pictures -­‐ More diverse stories 7. What do you like about the site? Dislike? -­‐ Like-­‐ -­‐ FACTS About UTEP link -­‐ Dislike-­‐ -­‐ Slow -­‐ Search box-­‐ Does not get you where or what you are looking for-­‐Use Google search instead to get better results -­‐ Information Overload -­‐ Directory is not updated -­‐
-­‐
-­‐
Too Narrow Departments are not well or adequately represented To many lists-­‐ Have to imagine or interpret 8. What pages are currently most important for you to access? -­‐ My.utep.edu (Single sign on, webmail, Blackboard, Goldmine) -­‐ Library -­‐ UTEP Police -­‐ Human Resources 9. What do you think is the most important thing for the UTEP website to do? -­‐ Inform you about UTEP—prospective students as primary audience -­‐ Make information available visually -­‐ Provide reliable information for UTEP students, faculty and alumni -­‐ Show student /campus life -­‐ Date stamp articles/information to make sure information given is current -­‐ Stop using DNN-­‐-­‐-­‐Use Joomla or other type of PHP base 10. What functionality would you like to see on the UTEP home page? -­‐ Sign on -­‐ Directory -­‐ Academic Calendar -­‐ Wider design -­‐ Key terms for finding forms -­‐ Capability to sync events to a calendar -­‐ Hover capability instead of having to click on multiple things -­‐ Mobile responsive -­‐ More prioritized feeds, less text (static) -­‐ Eliminate old website and dead links -­‐ More diverse stories 11. What are some websites that you visit on a regular basis? Why? -­‐ Valpo.edu -­‐ University of Washington webcam-­‐360 -­‐ UT Austin University -­‐ UT Tyler University -­‐ Georgetown University -­‐ Notre Dame University -­‐ Cornell University -­‐ UCLA.edu -­‐ Digg.com -­‐ ESPN -­‐ Pinterest 12 . What kind of resistance do you think would come from Departments/Colleges on uniform webpages? -­‐ Having to re-­‐do already updated webpages -­‐
Not having qualified staff for updating and maintaining the webpages (Not all colleges/departments have Webmasters to update and maintain information) Question from faculty: 1. Should College/Departments websites be uniform? They have different personalities. 2. Who is looking at the website? Age of audience important?