Functioning of the service SLA indicators for monitoring service quality parameters Backbone network: the service uses Magyar Telekom’s IP/MPLS platform. Service SLA indicators are available on our VIPportal website with information about the following quality parameters: Aggregation network: the service can use Magyar Telekom’s Ethernet aggregation network. availability Access network fault repair time The MultiFlex service enables the following subscriber access rates with an access type depending on technical capabilities: Access Achievable maximum 256 Kbps 512 Kbps 1024 Kbps 1536 Kbps 2 Mbps 4 Mbps 6 Mbps 10 Mbps 20 Mbps 30 Mbps* 50 Mbps 75 Mbps 100 Mbps over 100 Mbps with individual solution 256 Kbps 512 Kbps 1024 Kbps 1536 Kbps 2 Mbps 4 Mbps 6 Mbps 10 Mbps 20 Mbps 30 Mbps* 50 Mbps 75 Mbps 100 Mbps MultiFlex Simple cost-efficient interconnection of local networks errors 900 Mbps * Maximum bandwidth of copper-based access with strongly limited operating range. T-Systems MultiFlex service is a virtual private network service that offers a unified solution to meet your company’s complex telecommunications needs. With this service you can carry your whole internal data communication traffic via a single corporate network. This service is technology-independent, and interconnects local networks. The T-Systems MultiFlex service assists everyday and business communication, offering a simple and cost-efficient yet quality solution for the interconnection of local networks, covering the full spectrum of our clients’ bandwidth requirements. For customized flexible offers contact your account manager or call 1400. www.t-systems.hu Optional Quality of Service (QoS) Functioning of the service HN 400 H VLAN 700 VLAN 500 The MultiFlex service – even without QoS setting by the service provider – can transfer Ethernet frames with voice or multimedia traffic, in addition to LAN data transmission. However in some cases (when requested by you) it can be necessary to give priority and protection against non-prioritized traffic for your prioritized traffic via a customer network interconnection point also through the service provider’s network. With the QoS service the service provider shares the port rate set at the service access point between two priority classes. Who can benefit from the T-Systems MultiFlex service? Primarily companies and institutions planning to construct a domestic data transmission network which have more than one site, HN 400 H VLAN 500 Eth. Aggr. C6500 HN 400 H VLAN 600 VLAN 600 C6500 IP/MPLS backbone network VLAN 800 Eth. Aggr. C6500 Service coverage area T-Systems MultiFlex service coverage area in Hungary Benefits gained with the use of the service Unified solution for serving data communication bandwidth needs (from 256 kbps up to 1 Gbps). Magyar Telekom service area – the service can be provided in the service area of the optical and copper network of the given exchange. The service offers flexible bandwidth upgrading possibility. LTO service area – the service can generally be provided with service and optical and copper networks leased from an LTO, or via Magyar Telekom’s own access network. Service with high availability, annual availability is 99.5%. use integrated corporate management system or want to update their existing IT network in the near future. C6500 HN 400 H want to have a unified data network service, want to manage network level (OSI layer 3) settings themselves, EoMPLS VLAN 500 VLAN 500 With this service T-Systems offers proactive customer care service and fault repair. Service quality parameters can be monitored in monthly reports. T-Systems receives fault reports 24 hours a day. Excellent price-value relationship. Technologically independent solution (copper, optical or even microwave access). T-Systems MultiFlex service coverage area in Budapest Magyar Telekom service area – the service can be provided in the service area of the optical and copper network of the given exchange. Service availability is restricted, depending on the place of usage and access. The service can be provided only when enabled by the aggregation and access networks.