BLUEPRINT 22 Structural Research Project Timeline Report 30 April 2015 - Final Report Written for Blueprint 22 Written by Amanda Baker “On the whole we all want the same things for Blueprint 22” 1 of 72 BLUEPRINT 22 Contents: • Introduction • Background • Methodology • Research Methods • Participants • Interrupted Chronological Timeline - Session 1: September 2014 Session 2: October 2014 Session 3: November 2014 Session 4: January 2015 Session 5: February 2015 • Conclusion • New Developments • References • Appendices Introduction In September 2014, we embarked on a 6 month Structural Research Project as part of the Trustees monthly team meetings. The aim of the project was to build on our previous research ‘Root to Route’ and to examine both organisational structure and individual roles within Blueprint 22. The research was lead by Amanda Baker, Founder of Blueprint 22 and supported by Veronica Carver the Director of Delivery. 10 young people took part in the project which included both faceto-face and online discussion. Each young person engaged with the process willingly and had the option to opt out at any stage. Funding for the project was provided by The Tudor Trust. This gave us the freedom and flexibility to undertake research in ways that specifically appealed to the Blueprint 22 young people. This report is written chronologically and uses language and visuals that are inclusive to both adults and young people. 2 of 72 BLUEPRINT 22 Background During 2012/13 we conducted a year long research project called ‘Root to Route’. The aim was to examine the working practices of Blueprint 22, discern from the perspective of young people why it worked, what they the got from it as a group and as individuals and how the organisation could develop in the future. Areas developed as part of ‘Root to Route’ that are relevant to this research are as follows:- The House and Rooms In initial discussions with the young people they described their experience of Blueprint 22 to being like a well-functioning family and felt that the imagery of a family home would help them explain their journey within and through the organisation. This was the impetus for using the architecture of a house as a visual symbol that everyone could relate to. The rooms were added to describe how they navigated their own routes within the house. ! Figure 1 - House Floor Plan 3 of 72 BLUEPRINT 22 Join, Grow, Develop & Move Forward The group established 4 key stages of their journey through the organisation and they made these the rooms of the house. ‘Get Involved’, ‘Get Real’, ‘Keep It Real’ and ‘Get On With It’. During the research these rooms changed to ‘Join’, Grow, Develop and Move Forward. The group felt that these words described the process in a clearer way. ! Figure 2 - Rooms 4 of 72 BLUEPRINT 22 Think, Feel, Talk and Act The group shared their thoughts and feelings about the organisation and this was broken down into 4 areas ‘Think’, ‘Feel’, ‘Talk’ and ‘Act’. Towards the end of the research ‘Listen’ was added as something that they valued greatly and that they felt should be a stand alone like the other four areas. Figure 3 - T.F.T.A 5 of 72 BLUEPRINT 22 Personality Tests Discussion amongst the group about effective team building lead to an interest in exploring personality tests. Many already had experience of tests including Belbin (1972), Myers-Brigg (1966)and Stephenson (2012). During the ‘Root to Route’ research we used Merrill (1996) ‘Personal styles and effective performance as an introduction to individual and team dynamics’. Figure 4 - Personality Styles Test 6 of 72 BLUEPRINT 22 Heart of the Matter The research participants repeatedly referred to the ‘heart’ of Blueprint 22 as the centre point in which everything started within the organisation and the power force behind what drove the organisation forward. This resulted in the development of the new 22 heart shaped logo. ! Figure 5 - Heart Development 7 of 72 BLUEPRINT 22 Figure 6 - Heart Development Spiral Pathway By combining the driving force, the heart and the core values of Think, Feel, Talk, Listen & Act. (T.F.T.L.A), participants established that their journey was a spiral pathway with ranging highs and lows. ! Figure 7 - Initial Spiral Pathway Drawing If you would like to read the ‘Root to Route’ report in full you can access it in PDF format a www.blueprint22.org.uk/youth_research/ 8 of 72 BLUEPRINT 22 Focus Areas In planning the Structural Research Project it was important to revisit all the topics that were highlighted by the young people in the Root to Route Project. The initial name for the project was Working Practise Model 2.0 (WPM 2.0) and each topic highlighted was then divided into 5 categories. Figure 8 - Working Practise Model 2.0 Ideas Structure, People, Building, Change & Growth were the proposed areas of exploration, these were not seen by participants but were used as a root map for the research with flexibility for each session to inform the next. Many parts of this original plan were not covered, with participants setting the agenda for what they felt was most needed and important to them as individuals and as a group. 9 of 72 BLUEPRINT 22 Figure 9 - Areas for Exploration Methodology The research methods as listed below were chosen because they have been successful in earlier/ previous research conducted by Blueprint 22. Using these specific methods have enabled us to get the most meaningful responses from young people engaged in the project. We conducted research before using the same methods but were restricted at the end of the process by having to write our findings in an academic format. This style wasn’t always accessible to young people and whilst we tried to create alternative ways for them to access the data they 10 of 72 BLUEPRINT 22 didn’t always understand how this translated into action. This created a disengagement in the end process and we have actively chosen to write this report in a format that is more user-friendly to the 16-25 age group, should they choose to read it. In the past we have youth researchers alongside adult researchers but in this case we were mindful about not to creating a perceived power imbalance as after the research, the young people involved would have to continue functioning as a team. This research was not looking at participants reactions but focused on organisational and team development. Actioning change has been previously difficult when working with organisations that are more institutional and it has been important to acknowledge that young people respond better to immediate actions and impacts. They have repeatedly stated that they feel like they are achieving when they can see changes being made due to their input into the research. Throughout the research we have create visual opportunities for young people to see their ideas developing and helped them understand how their input creates action and the importance of this for Blueprint 22. Note: • When referring to young people or participants we are referring to people aged 16-25 • When referring to adults we are referring to people aged 26+ • When referring to the Founder or Lead Researcher we are referring to Amanda Baker • When referring to trustees we are referring to participants aged 16-25 Research Methods Varied group work Participants worked in one large group, smaller groups of 3-4 people and in pairs throughout the research. This enabled those less confident to speak in a large group to express themselves within smaller groups. 11 of 72 BLUEPRINT 22 Focus group discussions Focus group discussions were arranged at monthly meetings throughout the course of the project and the content of these discussions was not predetermined at the start of the research. This allowed the participants to have influence in the areas of research covered, based on their views and opinions of the organisation as the sessions developed. Arts-based methods It was felt that the appropriate use of arts-based research methods would make the research process more accessible to young people who may not fully engage with traditional styles of research. The methods included the design and use of 2D and 3D visual representations of the themes which arose throughout the research. Self-reporting Opportunities were create for individual expression of views both in a verbal and written format. Online Reporting Visuals were displayed in a private online forum giving the opportunity for participants to post comments about how to best develop specific areas of the research and to review topics discussed in the face-to-face sessions. Online Discussions Discussions were made possible online for all participants to contribute and view throughout the research. Participants Project Lead Researcher Amanda Baker Founder Age 41 Director of Delivery Age 35 Project Support Veronica Carver 12 of 72 BLUEPRINT 22 Attendees Amy Dexter Youth Trustee Age 21 Cameron Brophy-Lemay Youth Trustee Age 18 Gemma Hathaway Youth Trustee Age 24 Josie Churchill Youth Trustee Age 21 Kirsty Smith Youth Chair Age 19 Laura Montgomery Youth Trustee Age 23 Lucy-Marie Nelson Youth Trustee Age 26 Michael Jenner Director Age 27 Shannon Colbourne Youth Trustee Age 20 13 of 72 BLUEPRINT 22 Workshop Timeline Session 1: 20th September 2014 Attendees: 5 - Amy Dexter, Cameron Brophy-Lemay, Gemma Hathaway, Kirsty Smith & Michael Jenner Timeframe: 1 hour 30 mins Why we did it The aim of the workshop was to review previous ideas about working in an equal and nonhierarchical way and to look at whether this was in fact still correct, desirable and attainable. To look at where people currently sit within the organisation and to establish a new clear visual structure that was current and adhered to the young people’s on-going request to work in a structured but non-hierarchical way. What we did and when we did it Route to Root Recap At the start of the session we wanted to provide participants with a context as to why we were embarking on this research and development as well as recapping on our original trustee research project Root to Route. By using some of the key factors of the initial research it formed the starting point for the Structural Research Project. Family Structures Each young person was to asked to think about the structures of their own family and friendship circles and where they would put themselves within that structure, this was to include key people to whom the young people felt featured significantly in their lives. Structures and Hierarchies We explored the terms structure and hierarchy and related this to their experience of being in a hierarchy in their school, college or work environment. We looked at different organisational structures and how they currently saw Blueprint 22. Developing a New Structure In a group activity young people were asked to name all the key players currently within Blueprint and what their roles were. They were then asked to place them in order of what they do and how important they are to the organisation The young people grouped them to indicate who went together and importantly their overall position in the organisation. 14 of 72 BLUEPRINT 22 Figure 10 - Mapping a New Structure Is Our Current Structure a Hierarchy? We viewed the current Blueprint 22 structure and discussed whether it still worked or not and whether it was a hierarchical or a flat-line structure. The participants clearly communicated that the new structure should be flat-line and interconnected. Figure 11 - Current Structure 15 of 72 BLUEPRINT 22 What makes a Leader? The young people were asked to work together to write down everything they want and expect from a leader. They included expectation of themselves as project leaders, of adult workers within the organisation and the youth chair. Figure 12 - Important Skills of a Leader What happened? In the previous research Root to Route the young people felt in was important that the organisation was non-hierarchical and the current structure showed a clear indication that a hierarchy had actually naturally formed or was in place. They expressed they wanted leadership and clarity of roles but felt it was important to create a new structure that was clearly non-hierarchical and indicated how people work together to create the organisation. The wanted to know where they fitted in and what the expectation was of each person in the organisation. 16 of 72 BLUEPRINT 22 How what happened influenced the next session Spending time recapping the previous research project helped the participants have a context for the starting point of the new research project and those who were involved in the previous project were confident to support others as they had experience of how the process worked. The group were keen to engage with the activities, some were slightly under confident because of literacy issues, once reassured that they didn’t have to focus on correct spelling they relaxed and came forward with new ideas. The group discussed their individual roles, the need for clarity, why they needed it and demonstrated an enthusiasm for this to be the next stage of the workshops. Online Group As a part of maintaining contact and discussion between sessions, visuals were added to the Facebook Trustees Group, which is a private group that has been established for approximately 2 years. These visuals were created after the workshop and based on information and content discussed at the sessions. Word Cloud Key words used at the session were recorded and made into a word cloud to visually capture the areas discussed. Figure 13 - Structure Cloud 17 of 72 BLUEPRINT 22 New Structure Visual Initial layout created from the ‘Developing a New Structure’ activity. Figure 14 - New Structure Version 1 Group Photos: Session 1 18 of 72 BLUEPRINT 22 Session 2: 18th October 2014 Attendees: 7 - Amy Dexter, Cameron Brophy-Lemay, Gemma Hathaway, Josie Churchill, Kirsty Smith, Laura Montgomery & Lucy-Marie Nelson Timeframe: 1 hour 30 mins Why we did it The aim of the session was to look at current roles; look at gaps in what the organisation needed; look at the current skills base of trustees, define each role and how this fits into the new structure being created. What we did and when we did it We started the session with a recap of session 1 to enable the new participants to understand why and how things had developed. Participants were given the opportunity to view the old structure and compare it with version 1 of the new draft structure that all participants had access to in the online group. Draft Structure Version 1 Participants had a discussion about the details of new structure, what they feel worked and what they wanted to change. Specifically they felt that colours should be shades of blue and each colour should denote a separate cluster of roles that went together. All hexagons should be placed together with no connecting lines and the overall look should be more of a diamond shape rather than a straight line. Current Roles and Defining Roles Discussion about current roles and who was responsible for what, including whether they wanted to change their roles, if the roles were needed, if they worked and why we had them took place. This resulted in the majority of the group saying they wanted to know specifically what was expected of them and how they could achieve the expectation. Some were resistant to changing their roles, some were nervous about having a role and weren’t sure what they had to offer. The group discussed the strengths and skills of other participants and initial ideas for roles were recorded on post-its with a clear understanding that the roles were negotiable and would change and develop during the research. Overall they wanted to understand more about themselves and what they could bring to the organisation. 19 of 72 BLUEPRINT 22 Figure 15 - Sharing Ideas for New Roles Running Projects As the organisation primarily runs a project based service the following question was asked of participants: How do we know we are running a good project? The group discussed the following points to help them define the answer to the question:- Number of attendees at projects - The group felt quality over quantity of people was more important however they recognised the need to have between 8-12 places filled per session otherwise the project wouldn’t be benefiting enough people. Popularity - The group questioned whether the youth project leader needs to be popular to attract an audience of people keen to attend. It was felt that historically, projects hadn’t worked if people whose behaviour was selfish and erratic had run projects because it created a bad atmosphere and no one wanted to support or attend. They decided that rather than needing to being popular it was more beneficial to be welcoming and listen to what people wanted. 20 of 72 BLUEPRINT 22 Timeframe of Project - One participant felt they hadn’t been given enough time to run their project and eventually the project was taken off them. They expressed that they wanted to manage the project but did not attend or do any of the planning or set up. The other participants of the group thought this was totally impractical and a lengthy discussion took place about taking responsibility for your own projects and not expecting adult workers to take this on. There was also discussion about Project Leaders recognising that if funding is provided for a project then it was completely acceptable for adult workers to have an expectation and when this isn’t being met to create a timeframe for it to happen. External Commitments - One participant felt that due to external commitments they couldn't always confirm when they would do things. The other participants felt this was not acceptable and felt it was not for adult workers to balance young peoples commitments and that this should have been considered by the participant before applying for funding. They also commented that blame and excuses were not acceptable from trustees as they were supposed to be acting as role models to other participants. Getting Money - The whole group agreed that projects should not be run as a way of ‘receiving money’ and that the £50 they receive as part of running a project is a bonus and not an expectation and that the project should always come first. One participant said they felt it was important that travel expenses were provided but they majority did not agree. There was a discussion about the direct financial situations of participants in the group and it was understood that some people may not be able to access projects without travel support. What Happened? Although the session was productive, it was felt that the group were definitely in their ‘storming’ Tuckman (1988) period. Some participants were trying to dominate with their views, stopping others speaking, dismissing what others were saying and trying to continually draw attention back to themselves. The Lead Researcher had to act in a firmer manner than participants had previously experienced to ensure that people felt listened to and all had equal time to speak if they wished. One of the influencing factors was the change of the room in which the research took place due to a double-booking. The room for session 2 was dark and quite cramped and added to the overall atmosphere. The participants were clearly testing each other and the adults to establish boundaries. 21 of 72 BLUEPRINT 22 Overall the group verbalised feeling nervous about running their projects and wanted to be reassured that they would receive support. For many running a project would be the first thing that they had embarked on as a solo venture and they weren’t sure about how to take the next step without the support of the group. How What Happened Influenced The Next Session The Lead Researcher felt that for the next session it was important to enable participants to move around and work with other members of the group in two’s rather than a seated discussion. This would encourage confidence building and group bonding through activities. The focus would remain on structure, roles and developing the threads of ‘Root to Route’. Online Group Word Cloud Key words used at the session were recorded and made into a word cloud to visually capture the areas discussed. Figure 16 - Roles and Responsibilities 22 of 72 BLUEPRINT 22 New Draft Structure Version 2 Layout developed from version 1 based on suggestions by participants. Figure 17 - New Structure Version 2 23 of 72 BLUEPRINT 22 Group Photos: Session 2 Session 3: 22nd November 2014 Attendees: 6 - Amy Dexter, Gemma Hathaway, Josie Churchill, Kirsty Smith, Laura Montgomery & Michael Jenner Timeframe: 1 hour 30 mins Why we did it The aim of the session was to offer a creative and physically interactive experience to stimulate a feeling of play and learning together. The purpose was to encourage the young people to relax and work together in pairs rather than as a whole group. 24 of 72 BLUEPRINT 22 What we did and when we did it We started the session by viewing version 2 of the new structure and discussing what they thought of the changes they had requested. The group decided they didn’t like any of the changes they had made, they said that the different shades of blue made it hard to define the groups, the diamond shaped made it look hierarchical. They requested that the structure be changed back to a flat-line, that each hexagon joined together and the previous colours were reinstated We also had a brief discussion about roles and asked if they had any ideas about the types of role they would like to have in the new structure. Some of the group seemed not keen to commit, some were unsure what the organisation needed or what their skills were and some wanted us to suggest some potential roles based on what we thought they would be good at. We agreed to revisit this at the next session. We then asked the group to work in pairs to take part in an activity circuit, with each participant having a chance to try out each activity. Mini-Me (10 minutes) Participants were provided with the parts to create their own little lego mini-figures. They could select hair or hat, head, body, legs and an accessory to build the lego image of themselves. Figure 18 - Making Mini-Me 25 of 72 BLUEPRINT 22 Figure 19 - Finished Figure The House that We Built (10 minutes) Lego bricks and base plates for both a house and garden were provided for the participants to take part in building their version of the Blueprint 22 House. A list of specifications were provided based on the criteria agreed by the original research group ‘Root to Route’. The included:- - 6 Rooms to house each core value - Think, Feel, Talk, Act Listen and one more Bungalow so it could offer full disabled access No back door as they didn’t want anyone to leave in shame A garden with trees so that birds could fly free in a relaxing outside space 6 Supporting Pillars to hold the house up How they chose to interpret the brief was left to each pair and how they built the house and garden could change as each new pair took their turn. 26 of 72 BLUEPRINT 22 Figure 20 & 21 - Starting to Build and Building the Structures Magnetic Words (10 minutes) Young people were asked to spell out words in magnetic letters that they felt best described the organisation. Figure 22 & 23 - Creating Magnetic Words 27 of 72 BLUEPRINT 22 Letters to Us (10 minutes) Nine Envelopes were provided with each Trustee’s name on and each individual was asked to write a positive comment or thought for each envelope. This was done confidentially and each participant spent time thinking about the other members of the team and putting their ideas down. Figure 24 & 25 - Creating Letter to Us & Personalised Envelopes The activity circuit was very popular with participants and they enjoyed the playful elements of each activity. They expressed an ability to engage freely because they knew the activities were a way of finding out information for the research. They seemed to fully trust in this process and willingly took part in each activity. The simplicity of the activities enable them to focus on having fun. We had asked the group to allow us to take their photos for the new structure and they seemed fairly reluctantly. This time they requested that rather than using their photos that we instead use their Mini-Me character, the whole group liked this idea and said they felt much more comfortable doing this. When building the house they said they forgot how relaxing doing a repetitive activity could be and enjoyed building the house as a group because they only had responsibility for their part in the build. 28 of 72 BLUEPRINT 22 The magnetic letters generated words such as cool, fun, dynamic, happy, helpful, great, grounding and inclusive. It was clear that their experience of the organisation was enjoyable and useful to their lives. At the end of the session the participants were keen to take their envelopes with their Letters To Us with them. They were told they would be posted to them after the session and those who were unable to attend would also receive theirs. They expressed excitement about receiving them. Participants said they realised that creativity didn’t necessarily mean having to be good at art and that they felt they had been able to explore being creative as part of these activities. The DOPE 4 Bird Test Participants were asked to take part in a personality test called DOPE: What bird type are you? Created by Richard.N.Stephenson (2012). The test aims to characterise participants as one of the following Dove, Owl, Peacock & Eagle. Figure 26 - DOPE bird symbols The young people were read the multiple choice questions and chose the answer they felt best suited them, with feedback of the results being posted later in the online forum. Many of the words in the test were not familiar to the participants and an extended period of time was used to ensure each word and its context was understood by all to enable them to give the answer that felt most right to them. 29 of 72 BLUEPRINT 22 Discussion took place about how they had taken part in other personality tests and that they were interested in developing a test that resulted in not only understanding yourself and your type but also helping to understand others and the best ways to interact with different types of people/ personalities. They were keen to create this for the 16-25 year old age group and in a language they could understand that didn't need explaining. Those who were unable to attend this session were met with on a 1-2-1 basis and helped with the test. What happened Due to the creative play nature of the session the group were overall more relaxed and comfortable to engage with the second part of the session where they sat as a group to complete their personality test. They discussed the fact they liked having both the creative workshops and what they deemed the more serious discussions as a group, they were keen to combine both. They also discussed wanting to think and talk about their roles more and having time to explore that throughly. How it influenced the next session As a starting point to defining their roles we created an ‘All About Me’ fact finding sheet that they could complete at the following session. Discussion about the structure of the house and how the pillars supported the house lead to the initial creation of the Pillars of Purpose and how that tied in with projects and the overall structure of the organisation including new roles. More discussion about how and why we would create a personality test took place with the group and they indicated they wanted something that supported their behaviour development more than just saying what type of personality they had. It also lead to a discussion about core beliefs and where they crossed with character ethics. It was agreed more time was needed to be spent looking at structure, roles and character/behaviour. 30 of 72 BLUEPRINT 22 Online Group Word Cloud Figure 27 - Developing the Organisation New Draft Structure Version Layout developed from version 2 based on suggestions by participants. Figure 28 - New Structure Version 3 31 of 72 BLUEPRINT 22 Team Minifigures Figure 27 - Lego Characters DOPE Results DOVE - The Harmony Seeker - Low Assertive/High Emotion (4 participants - Dove) OWL - The Detail Seeker - Low Assertive/Low Emotion (1 participant - Owl/Dove combination) PEACOCK - The Excitement Seeker - High Assertive/High Emotion (2 participants - Peacock) EAGLE - The Results Seeker - High Assertive/Low Emotion (1 participant - Eagle, 1 participant Eagle/Peacock combination) Figure 29 - Results 32 of 72 BLUEPRINT 22 The House That We Built Original House from Root to Route including the T (Think), F (Feel), T (Talk), L (Listen) and A (Act) rooms. Figure 30 - TFTLA House 33 of 72 BLUEPRINT 22 New house built using the new specifications. Figure 31 - New House including supporting pillars 34 of 72 BLUEPRINT 22 Group Photos: Session 3 Session 4: 24th January 2015 Attendees: 8 - Amy Dexter, Cameron Brophy-Lemay, Gemma Hathaway, Josie Churchill, Kirsty Smith, Laura Montgomery, Michael Jenner & Shannon Colbourne Timeframe: 1 hour 30 mins Why we did it We felt it was important at this session to review some of the ideas we had developed in previous sessions, explore their roles and commitment to the organisation and the type of character traits they felt were important to learn and develop. What we did and when we did it Structure (Version 4) Minor changes to the structure including colour and layout of roles, clusters of roles remain the same. Participants wanted to revert back to blue but using the colours of the logo. Figure 32 - New Structure Version 4 35 of 72 BLUEPRINT 22 All About Me Participants were asked to complete individual team sheets for the website to give web visitors a broader sense of who they are and what their interests are. Figure 33 - All About Me Sheet 36 of 72 BLUEPRINT 22 House We looked at the lego house and discussed if they felt that Think, Feel, Talk, Act, Listen and potentially Review (TFTLA(R) were at the heart of the organisation. Although the trustees felt that these areas were still key, it wasn't necessary to show them as rooms. They felt that at the heart of the organisation were the trustees meetings and that they were the driving force. They felt the house should now be open plan and that TFTLA(R) were our core principles and could be used to develop the behaviour model/personality test using these areas as primary personality types, such as Thinker, Feeler, Talker, Listener, Actioner and Reflecter or Reviewer. It was agreed that we remove the rooms and add the trustees meeting table and chairs. Figure 34 - New House Interior 37 of 72 BLUEPRINT 22 Pillars of Purpose The group discussed the pillars of the house and what they represented, they decided they could represent the 6 key project themes that that we currently use and the colours of each pillar would link to the project logo bricks that are created for online publicity. Figure 35 & 36 - Lego Pillars & Pillars of Purpose Diagram Project Bricks We discussed how each individual project would now be colour coded to fit with the pillar of purpose that best suits the project. Figure 37 - Creative Arts Project Logo 38 of 72 BLUEPRINT 22 Project Wall The group agreed that each brick could build a project wall and the walls would build the Blueprint 22 house. Figure 38 - Bricks building the project wall Our Learning Journey We reviewed participants overall journey through the organisation and discussed whether Join, Grow, Develop, Move Forward still represented how people travel through the organisation. Participants agreed that it did but also felt there was a more detailed journey that could be recorded by reflecting on individual experiences. 39 of 72 BLUEPRINT 22 Figure 39 - Learning Journey Figure 40 - Detailed Learning Journey 40 of 72 BLUEPRINT 22 Character Education & Virtue Ethics We introduced the concept of Character Education and Virtue Ethics using three standards, the globally recognised character traits, government identified key traits and key traits developed by Jubilee Centre, Birmingham University (2014). We asked participants to choose out of over thirty potential traits which were of most importance to them as a group and to priorities these. A grid format titled ‘Valuable Values Activities’ Jubilee Centre (2014) was provided as an aid and they were given cards with individual traits to select from. Figure 41 - Top Ten Priority Triangle 41 of 72 BLUEPRINT 22 As participants discussed how to approach the activity they quickly decided that they did not think some of the words provided were ‘youth-friendly’ and wanted to find words that they could relate to and understand. They also decided that they didn’t want to create a hierarchy of importance with the words and the 10 chosen should be treated as equally important. Participants decided to sort through the words and put together words that were similar and then change the names to words they would use and understand. The ten words they chose were honesty, focus, positivity, determination, respect for others, social responsibility, self -development, self-respect, confidence and tolerance. Figure 42 - Character Education & Virtue Ethics activity 42 of 72 BLUEPRINT 22 During the group activity they discussed what the visual of these ethics could look like and decided on a tree, with a strong trunk and that this could be the tree in the Blueprint 22 Lego Garden and that each trustee would be responsible for learning how to be a good role model and demonstrating their ten chosen ethics to all new joiners of the organisation. Figure 43 - Lego Garden with the Ethics Tree 43 of 72 BLUEPRINT 22 Trustees Charter Participants were set a group activity with the aim of drawing up a new trustees charter for them to each sign. The premise of the idea was to establish what trustees would do for the organisation and what the organisation would do for the trustees. The group were given 100 cards with real life scenarios and situations that had happened over the last 4 years within the organisation. For example ‘Trustees should attend meetings’, ‘Trustees should attend as many meeting as possible’ and ‘The organisation should offer you support. The group selected via a yes, no, maybe process and used this system to identify twenty-two points that they could sign up to. (See Appendix 1) What Happened? During the recap part of the session it was hard to gauge the responses of the participants as they were being very passive and had to be heavily encouraged for responses. When asked if they were ‘bored’ and whether they ‘understood the information’ they all agreed they were listening and taking on the information. Once the group activities started they were fully engaged and all actively participating. The recap felt very student/teacher in its setup and this created a passive environment that was difficult to read. How it influenced the next session? Due to the fifth session being our final research session, we agreed that it was important to finalise the roles, structure and revisit what makes a good leader and TFTLA. 44 of 72 BLUEPRINT 22 Online Group Word Cloud Figure 44 - Exploring Ethics Word Cloud 45 of 72 BLUEPRINT 22 Virtue Ethics Figure 45 - Ethics Tree 46 of 72 BLUEPRINT 22 All About Me - New Roles Each Trustee was sent their new role based on their ‘All About Me’ sheets and previous discussion about their roles. They were asked to make any changes so their roles could be finalised at the final session. Figure 46 - My Specialist Role Group Photos: Session 4 47 of 72 BLUEPRINT 22 Session 5: 21st February 2015 Attendees: 5 - Amy Dexter, Cameron Brophy-Lemay, Kirsty Smith, Michael Jenner & Shannon Colbourne Timeframe: 1 hour 30 minutes Why we did it Due to the previous success of combining creative and discussion based activities as part of the sessions, we decided to start with a leadership game followed by a group discussion. What we did and when we did it Egg Challenge The team split into pairs and each was given the task of building a container that would protect a hollow chocolate egg. The brief was that one person would be the leader and one would be the maker. The leaders could only instruct by voice and the makers task was to build what the leader requested. The container had to be able to be opened so that we could check the state of the egg at each stage. Once the containers were completed they were dropped from waist height, standing on a chair and then thrown at the wall, to see how well they had worked together as a team to protect the egg. The purpose of the activity was to enable participants to take a leadership role and for other team members to clearly listen to instructions. 48 of 72 BLUEPRINT 22 Figure 47 - Egg Challenge, Protecting the Egg Figure 48 - Challenging the Protection 49 of 72 BLUEPRINT 22 Figure 49 - Egg Challenge Results Our Principles Charter The group split into two teams and were each given a list of ‘Our Core Principles’ created by the original research group. They were asked to read through the list and decide which statements were still correct, which needed to be removed and which needed to be changed. The core principles had been broken down into 5 headings, Think, Feel, Talk, Listen and Act. The teams were asked to pick a leader to guide them through the process. Both teams only selected one change. They wanted to the statement that the “organisation was fuelled by tea and cake’ removed because they believe the organisation is now more engaged with health and well-being. Our Principles Charter (See Appendix 2) 50 of 72 BLUEPRINT 22 What Makes a Good Leader? The group formed into 2 teams with a new person acting as leader. Each group was provided with 50 playing cards which had statements and characteristics of leadership on them. These statements were taken from real scenarios within the organisation. Each team was asked them to divide the statements into 3 piles, yes, no and maybe. The ‘maybes’ from both group were then combined and read out to the whole group so they could decide if it was a yes or no. The group chose 65 key principles out of 100 as to what makes a good leader. (See Appendix 3) What is the role of the Director of Delivery? Participants were asked to work alone and to write down their experience of the role of Director of Delivery. One speech bubble note per observation or experience placed into a sealed box. Participants were told they could write anything they wanted about this role. The box was opened and read after the session. Figure 50 - Say Your Experience Note 51 of 72 BLUEPRINT 22 Our New Roles Participants were handed their individual roles and shown the new roles structure and how the colour frames of their roles linked to the Pillars of Purpose. Figure 51 - Roles - Team Structure Participants didn’t want any changes to their roles but they asked for minor changes to their lego figures, including change of hair or change of accessories. Their image was of key importance to them. 52 of 72 BLUEPRINT 22 Structure (Version 5 - Final) We viewed version 5 of the structure and participants agreed it was now finalised. Figure 52 - Structure Final Version What We Learnt? Participants were given the chance to review the Structural Research Project using the following questions. (See Appendix 4) Figure 53 - Describe Your Experience 53 of 72 BLUEPRINT 22 Figure 54 - Participants Feedback 54 of 72 BLUEPRINT 22 Reward and Finalise Each participant was given a gift to mark the end of the research project which including a card with their initial thanking them for their contribution and matching Lego Block keyrings that link the group together. Figure 55 - Finishing Gifts What Happened? Participants worked through the activities with ease and were keen to know if and when a new research project would start. We decided that we would start the next research project in September 2015. When viewing the comments from the ‘What does the Delivery Director role’ activity the participants had focused on personal attributes primarily and practical jobs secondary. We decided to combine both the ‘What makes a good leader’ list and the ‘Delivery Director Role’ comments to create a new role and job description based on what they had prioritised. (See Appendix 5) 55 of 72 BLUEPRINT 22 How it influenced the next session? For the sixth session a practical activity was planned and organised by participants. They wanted to have a team building session and decided to go to ‘Go Ape’ Outdoor Activity Centre they named this trip ‘Unity’. 56 of 72 BLUEPRINT 22 Online Group Word Cloud Figure 56 - What Makes A Leader Word Cloud 57 of 72 BLUEPRINT 22 The Final House Figure 57, 58 & 59 - Lego House - Finalised 58 of 72 BLUEPRINT 22 Working Together Simple model of how key people work together in the organisation and their main responsibility. Figure 60 - Lego House - Finalised 59 of 72 BLUEPRINT 22 Conclusion Participants made it clear from the outset that they required further clarity about their roles and a stronger sense of direction. There was an active willingness to engage as trustees but due to lack of work experience or the ability to reflect on their previous experience due to their age, they were struggling to see how to input, what their own skills base was and what value that had to the organisation. As trustees were recruited based on behaviour and skills whilst attending projects, it was important that they could flourish in the trustees meeting and in their role as project leaders. They were definite about not wanting trustees to be selected on gender, sexuality or race and felt selection should remain skills based. They also wanted to be able to change their roles once they broadened their skills base and were keen to get to know the skills of others in the group. They wanted to know their role mattered and that it had impact, and ultimately wanted to know that what they were doing was being monitored and evaluated by each other. It remained important that everyone was treated equally and as an adult but they wanted more accountability, not only from the adult workers but from their peers. It was clear that although the trustees functioned well as a team they hadn’t really had a chance to get to know each other and wanted more time in meetings to have informal chats and were all keen to embark on the team building activity and wanted that to be a regular feature, at least twice a year. They felt that the research project had brought them together, enabling them to interact with each other and learn each others strengths and where people needed help and support. It also gave them an opportunity to steer the adult worker roles in a clearer direction and gave them a real sense of ownership of the organisation. They recognised the importance of finding a new director, as it is a funding requirement and to boost the number of trustees. It was agreed that new trustees would have to complete a project successfully before becoming a core part of the team and the new selection process for this would be recommendations at meetings and then final decisions to be made by Founder and Youth Chair. 60 of 72 BLUEPRINT 22 During the research we had some concerns when they appeared passive, that they were not understanding the content or weren’t interested. When this was discussed they told us to ‘stop worrying’ and ‘if they had something to say they would say it’. It was clear from the project evaluation that they had fully grasped all aspects of the project. We recognised that creating a teacher/pupil setup during one part of the research caused them to be most passive and unresponsive and we remain mindful to find ways around that in future research projects. They are keen to continue with the research and the next two clear strands emerging are exploring virtue ethics and how we role model these or looking at a behaviour model using personality testing and the current established work of Think, Feel, Talk, Act, Listen, Review (T.F.T.L.A.R) and how to expand that into a youth designed psychometric test. It is clear that a mixture of creative and group discussions works well and introducing more ‘play’ to the sessions will help participants relax. It is also essential that now the team is well established that the youth trustee for Research & Development take a key role in the design and delivery of the next research module. For such a time restricted piece of research and development, 7.5 hours in total face-to-face time, a vast quantity of information was gained from this piece of work, not only in drawing up clear structures and ways of working but also in bringing young people together, actively listening to them, valuing their input and creating something useable and sustainable from their ideas. New Developments Directly following the research the following developments were actioned:- Trustees Handbook A comprehensive trustees handbook was created and provided to each trustee at the start of their new term (01.04.2015). A visual and written guide on all aspects of the organisation and expectations of trustees. View the handbook at www.blueprint22.org.uk/meettheteam ID Badges Each trustee was provided with a new identification badge with their new roles, lego mini-figure photos and their real photos displayed. 61 of 72 BLUEPRINT 22 Project Folders Evaluation and monitoring sheets were created as the content of new project folders, which each youth project leader receives at the start of every project to enable them to track progress and developments throughout. Online Logos Online logos were created for each project to share across the organisations social media, each logo ties in directly with Pillars of Purpose. New Director A new director for Health & Well-being was recruited to the organisation in April 2015. Development of Procedures & Working Practices Existing procedures were reviewed and updated and clearer working practices are being developed and will be added to a new staff handbook. Staff Handbook A staff handbook is in development for volunteers, sessional workers, directors and freelance staff. Inclusion of volunteers A small team of adult volunteers are in the process of being recruited to support projects and events. Recruitment A series of focus groups are planned with the trustees team to discuss ways to recruit new people and what the organisation needs to expand and grow. Trademark We have applied for both Blueprint 22 logos to be trademarked, one has now been confirmed and we are due the outcome of the second logo in June 2015. 62 of 72 BLUEPRINT 22 Referencing Belbin, M (1981) Management Team, Heinemann, London Jubilee Centre for Character and Virtues at Universtity of Birmingham (2014) My Character Education Enhancing Future-Mindedness in Young People http://www.jubileecentre.ac.uk/userfiles/jubileecentre/pdf/My%20Character%20PDFs/My %20Character%20pdf%20final.pdf Merrill, D. (1996) Personal styles and affective performance, CRC Press, Florida. Brigg, K.C & Myers, I (1962) Psychometric Test http://www.truity.com/view/types Stephenson, R. (2012) Personality Test http://richardstep.com/self-tests/dope-bird-personality-printable-test/ Tuckman, B (1988) Forming, Storming, Norming, Performing team-development model http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm 63 of 72 BLUEPRINT 22 Appendice APPENDIX 1 Trustees Charter THE ORGANISATION PROMISES TO:1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Support and guide you Respect you Listen, Encourage and Challenge you Value your opinion and ideas Help you fulfil your potential Work hard to secure funding Keep things fresh and exciting Be clear about your role Be flexible and understanding about your other commitments Help you leave respectfully YOU PROMISE TO:1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Attend and participate in meetings Work for the benefit of the organisation Agree to disagree and respect people have different views Be honest Support others Balance your commitments Work as part of a team and on your own initiative Be responsible for your actions Sign up other young people Be reliable and on time Work hard at your role and develop projects that young people really want Be a positive role model 64 of 72 BLUEPRINT 22 Trustee Youth Chair PRINT NAME: PRINT NAME: SIGNATURE: SIGNATURE: DATE: DATE: APPENDIX 2 Blueprint 22 - Our Principles Think, Feel, Talk, Act, Listen, Review Think - We value everyone's thoughts equally We share our thoughts in ways that are straightforward to understand and flexible to change We respect that everyone's thoughts are unique and diverse We share thoughts to generate new ideas We think it’s important to put people first Feel - We feel like a family We believe in you while you learn to believe in yourself We are honest about our fears and believe sharing them makes us stronger We believe many people have similar fears and feelings We look for different ways to explore how we are feeling and help us become more self aware Talk - We believe it is good to talk honestly and openly We don't give mixed messages by talking one way and acting another We believe everyone has their own language We find ways to create a shared language We believe that opportunities to talk helps us form strong relationships and learn together 65 of 72 BLUEPRINT 22 Act - We believe we can create individual and social change We believe in being enterprising When we work as a group we consider individual needs and strengths We welcome newcomers who demonstrate they act accordingly with our values We learn from interacting with others Listen - We know we are being listened to We are understood We know our opinions and ideas are valued When we listen to others we can understand them better Everyone is heard regardless of how loud or quiet they are We listen closely Review - We can look back and learn from our mistakes We can change our behaviour from destructive to productive We can be proud of what we have achieved We can prove we are helping ourselves and others We can describe our progress 66 of 72 BLUEPRINT 22 APPENDIX 3 What Makes A Good Leader? Someone who:1. Helps us organise our transport 2. Who makes things happen 3. Whose personal behaviour doesn’t impact on the organisation 4. Gives you freedom 5. Can make you laugh 6. Is up for a laugh when appropriate 7. Loves working with people 8. Gives you space to make mistakes 9. Has broad shoulders 10. Respects others beliefs 11. Is interested in data 12. Speaks up 13. Is a good role model 14. Is a good listener 15. Can clearly communicate the vision of the organisation 16. Has a positive attitude 17. Understands your journey 18. Understands Blueprint 22 19. Is tolerant 20. Helps you get back on track 21. Is approachable 22. Works well with others 23. Deserves to be treated with respect 24. Isn’t over sensitive 25. Can teach you skills 26. Has respect for you 27. Can respond to different needs 28. Helps you develop 29. Creates structure 30. Is determined 31. Can show you how to be responsible 32. Helps you stay focused 33. Encourages you to be determined 34. Will help you change 35. Encourages you to be honest 36. Is objective 37. Who can be in control in difficult situations 38. Helps you care about others 39. Lets you decided what tasks you do 40. Is selfless 67 of 72 BLUEPRINT 22 41. Cares about you 42. Is firm but fair 43. Gives you space to improve 44. Is easy to relate to 45. Looks after their own health and well-being 46. Has empathy 47. Is honest 48. Is passionate about working with people 49. Has good boundaries 50. Makes sure Blueprint 22 operates within UK Law 51. Is approachable 52. Will compromise 53. Cares about Blueprint 22 54. Can be fun but can be serious 55. Is a team player 56. Cares about the local community 57. Admits to mistakes they have made in their past 58. Has life experience 59. Is adaptable 60. Can provide refreshments 61. Makes sure all staff/volunteers are DBS checked 62. Is organised 63. Helps you improve your confidence 64. Encourages you to be positive 65. Is keen to develop personally 68 of 72 BLUEPRINT 22 APPENDIX 4 Appendix provided was written by 3 participants and has not be revised. What we learnt - Participant 1 Describe the project. The project was designed to examine the structure of the organisation, whereby all trustee members had to partake in group activities that assessed and redeveloped the core values of blueprint 22. Explain how it will help blueprint This project has enabled all members to really examine blueprint and its purpose, allowing us as a collective to recreates new objectives. Certain aspects of the project highlighted areas that needed more focus and reevaluating by all members, which were then tackled through various activities. In regards to the future of blueprint, this project will continue to help all members to strive for set goals and encourage new people to engage with the community. What do you learn This project has enabled me to fully examine and understand the importance of my role as supporting wellbeing. In addition, I have gained a more comprehensive knowledge of blueprints history and foundations. Although, we trustees often gather for projects and meetings, I personally felt this project brought us more together as a collective and now fully appreciate all and individual opinions. Describe the project. The project's aim was to interrogate the structure of Blueprint 22, looking at both its foundations and current infrastructure to assess its efficacy & allow the trustees to play an centred role in envisioning the organisations future as well ensuring the core goals and values stay at the heart. 69 of 72 BLUEPRINT 22 What we learnt - Participant 2 Explain how it will help blueprint This project has allowed the trustees of BP22 to thoroughly examine each of the organisations core components and see first hand how it's evolved from the beginning. This type of collaborative research enabled us to revisit the initial structure and strengthen it as well as helping us to envisage new goals for the future. More specifically, the workshop style sessions brought to light both our strength and weaknesses, and allowed us to direct thought to specific areas that may otherwise be overlooked. It is our overall endeavour that this project sets out a clearer pathway for the organisation that will aid us in the completion of both individual and shared goals. What do you learn In terms of personal reflection, this project has not only served as a sign posting to the foundations and evolution of BP22 but also enabled individuals to comprehend their specific roles more clearly. I always felt that this project acted as team-building exercise for the BP22 trustees. The collaborative nature of the project allowed us to come out of our formal meeting style and get to know each other on a more individual level. Overall, the project has re-focussed my attention to a role specific area, brought me closer to my BP22 counterparts and enabled a clearer image for the future! What we learnt - Participant 3 The structural research project has been there to help guide blueprint 22's structure and form us into a functioning family, applying everyone's roles into working knowledge for us to thrive off. I have learnt how blueprint works and how everyone needs to be a team player in order to blueprint to grow and work. We all matter and we work well together. I have learnt the basics of the behind the Scenes on how things work and how to do my role properly! 70 of 72 BLUEPRINT 22 It has helped blueprint develop because it has brought us together as a team and shown each of us how important our roles are. It has shown us how to treat each other and how to treat future participants and trustees. APPENDIX 5 Job Description: Project Delivery Leader SPECIFICS Job Title: Salary: Work Pattern: Annual Leave: Funding: Transport Costs: Equipment: Engagement: Legal: Notice: Project Delivery Leader £30,784k per annum (gross). £16 per hour. 37 hours per week - flexible to service demands/peaks 6 weeks paid leave - flexible in response to service demands/peaks Role remains funding dependent and this role must seek its own funding Costs covered on a project to project basis (Business insurance on vehicle required) Laptop, iPhone, printer and iPad Young People aged 16-25 Enhanced DBS check 3 months required. 2 months notice provided if funding ceases. BACKGROUND This role requires a leader who is committed to working with people, not specifically young people. Youth work training is not required but they must have an understanding and experience of the social, physical, intellectual, creative and emotional needs of 16-25 year olds. It is essential that the Project Delivery Leader can communicate effectively to create an equal, adult to adult relationship. Each project delivered must be inclusive to ALL in the target age group and the leader must focused and determined to deliver to the best of their ability and willingly engage in on-going professional and personal development. This role has been defined by the Blueprint 22 trustee committee (10 young people), the Founder and current Director of Delivery. DELIVERY & ENGAGEMENT - Transport logistics including driving young people when needed Project planning and delivery Widening experiential learning opportunities Promote the core principles of Blueprint 22 Role-model the virtue ethics of Blueprint 22 71 of 72 BLUEPRINT 22 - Understand the needs of the local communities in which activities are delivered Regular meetings with Founder (6 weekly) Regular meetings with Youth Chair (8 weekly) Monthly feedback to trustees Monthly financial reporting to Finance Officer Demonstrate close/active listening Demonstrate a positive attitude and solution focused approach Clear and open lines of communication with young people including face-to-face, online, text and telephone Encourage person-centred develop Help the trustee team to grow, develop and move forward Lead when situations become difficult or confrontational to enable resolution Encourage trustees and project leaders to fulfil their roles Guide and support when needed Lead by example Be accountable to the founder, trustees and yourself Lead staff and volunteers ORGANISATIONAL - Fundraising for this role and for projects a key priority Collecting monitoring and evaluation data Is an active voice for the organisation Clearly communicate the vision of the organisation both internally and externally Have a comprehensive understanding of the organisation Be organised and structured Make sure Blueprint 22 operates within UK Law (book keeping, accounts, DBS, insurance, funding agreements) Liaise with book-keeper, accountant, DBS facility, HMRC and insurance provider) Liaise with freelance consultants Work collectively with the Youth Chair and The Founder Nurture relationships with funders Maintain social media and website Organise and attend 11 trustees meetings a year PROFESSIONAL DEVELOPMENT - Commitment to personal health and well-being On-going development of skill set specific to working with young people Engaging in all aspects of team building On-going leadership development On-going monthly professional development meetings Take part in a yearly role review with trustees - 360 appraisal Identify skills gaps and seek to build and improve skills base 72 of 72