Dalhousie Print Centre
Digital StoreFront
Users Guide
Bringing a full service print shop right to your desktop.
Dalhousie Print Centre - Digital StoreFront
Table of Contents
1) How to Register on DSF
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Creating an account profile
Setting up customers user rights in groups
Book marking DSF in browser
E-mail pop-blocker settings
Installing Print Messenger driver
Making sure Adobe Reader is up to date
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3
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4
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2) Uploading Files to DSF through the Print Messenger
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Splitting up a document in to sections
Individual versus merged upload
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3) Creating Print Jobs
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4) Checking Out process
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Shopping Cart
Ship to locations
Due Date
Department codes
Order Number
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10
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5) Online Catalogue
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Branded Stock (i.e. Business Cards)
Course Packs
Manuals
Supplies
o Search feature
o Pricing
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14
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6) Using the My Account Features
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Address Book
Changing Passwords
Change Locations
Edit Profile
Order Status
o Sorting
o Status
o View Detail
o Job Summary
o Reorder
My Files
7) Month End Procedure for Account Balancing
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Dalhousie Print Centre - Digital StoreFront
How to Register an Account for Digital StoreFront
Step 1: Open your web browser (Microsoft Internet Explorer, Mozilla Firefox, etc.) and
type “129.173.1.66/DSF” into the address line as shown below and press Enter on your
keyboard.
Step 2: Click on “Register” from the screen that opens.
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Step 3: Enter the information to be used for logging in. The User Name will be what
you must type in every time you log in to DSF. (Earlier versions of DSF insisted the
User Name be your Dalhousie e-mail address but the latest revision has removed this
requirement). It is suggested that your password be maintained and changed in unison
with your main Dalhousie LDAP Novel/e-mail password.
Click continue to move to the Profile Information screen where you must have a valid
Dalhousie e-mail address.
Step 4: Enter your contact information as follows. Fields with an * are required. The
field for Nickname is for your office use (e.g. Pharmacy, Chemistry, Law). In the
Address fields enter your work address for delivery purposes. In the Account field
please type in the location at which you will be primarily printing. For the majority this
will be LSC Print Center (spelling must match perfectly – note the spelling of center for
this selection).
Step 5: Read the license agreement, check the box that says “I accept the terms in the
license agreement” and finally click on the button marked “Register”. You will now be
taken to the homepage and automatically logged into your new account. (see next page
for image)
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The account field must have
a valid location. Please use
LSC Print Center as the
default entry.
Email address must be
a valid Dalhousie
LDAP address.
Step 6: Call Chris Connors at the Print Centre (494-6428) to have him set up your user
group access. Access must be given before you attempt your first job submission.
Step 7: To bookmark the DSF link click on Favorites in your web browser and add to
your Favorite list, renaming it Digital StoreFront.
Step 8: Also in your web browser it is necessary to enable pop ups for this software. If
using MS Internet Explorer click on Tools, select Pop Up Blocker, then Pop Up Blocker
Settings, and allow pop ups for this web site (129.173.1.66). If using a web browser
other that MS Internet Explorer consult your desktop support person if assistance is
required with this step.
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Step 9: Make sure you are still on the Home tab, and then click on the Windows
selection in the bottom right corner to install the Print Messenger driver on your
computer. (This will allow you to convert files to PDF format from other formats by
simply choosing Digital StoreFront when printing a document).
Follow through the instructions for installation of print driver. You do not have to reboot
your computer.
Step 10: NOTE: DSF requires that users have installed version 7.0.8 of Adobe Reader.
These are free updates. To check what version you have start up Adobe Reader, click on
Help in the main menu, and click on About Adobe Reader. This will bring up a graphics
with the version. If you do not know how to perform an update please contact your
desktop support person.
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Uploading Files to DSF through the Print Messenger
Once the Print Messenger Driver is installed you are ready to start submitting print jobs
to the Dalhousie Print Centre. Open a file (in Word, Excel…) ready to be sent to the
Print Centre and choose File, Print (select specific pages to print), and then change the
Printer Name to Digital StoreFront.
Submit document to print in page
ranges to allow separate file creation.
You can then specify variable print
features to be applied to each file.
Click OK and the driver will load and convert your file. The file will then appear in the EFI
Print Messenger window. Select Upload Individually to make sure each file goes in to DSF
(Digital StoreFront) one at a time. This is the most common process. If you select Upload As
One File all the files loaded in the Print Messenger will be combined in to one merged file in
DSF (type in a new name to replace merged_file).
If required you can
edit the name of the
PDF file to be
uploaded in to DSF.
Click Upload Individually to
send files separately to DSF or
use Upload As One File to
merge your files in to one.
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IMPORTANT TRICK: If your DSF order will require multiple formatting of sections or
variant paper options, send designated page ranges through the Print Messenger conversion
process. This will upload your document to the DSF web software in separate files. These
separate files can then have different formatting applied to each section.
Once you click on the Upload button DSF will open and take you to the following screen. (With
your first upload you will be asked for your User Name and Password. Click on Save for auto
login from Print Messenger).
Click on Get Started and you will be moved to the Print Services tab where all of the various
products are available to choose from.
Creating Print Jobs in DSF
It is important to
think about what
you want your
finished order to
look like before
you select a
Product on the
Print Services
page. Each
product has
unique features.
If you click Learn More you will be given a brief description of the product. Begin will
select one of the products available on the Print Services tab. Start by selecting your PDF
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file. Always open and review the file to confirm content and formatting. (Print Centre
Operators will not edit file contents or formatting and are not responsible for incorrect
file selection.) Go through each feature to make sure each selection is appropriate for
your job. You may type directions in to the Notes feature for more instructions to the
operators in the Print Centre. Some products have separate sections for Covers or Tabs
that often require separate files. Place the desired finish product quantity in the Quantity
box. Once you are satisfied with the selected features scroll to the bottom of the screen
and click View Summary to proceed.
Enter the number of
finished copies required.
Select PDF files that were
uploaded using Print
Messenger or files uploaded
from this tab. You can also
access media from memory
sticks or CDs. All uploads
will be converted to PDF.
(Using Offline Material is
not recommended).
Click on each
feature and select
print options.
TRICK: 3 files were
added to this job; one for
the front cover, one for
the content, and an empty
file for a blank back
cover.
Make sure files are added
only in the appropriate
section. For instance your
cover file should only be
in the Front Cover section
and the body of the
document should only be
in the Content Section.
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The Job Summary screen will allow you to confirm the selected print features again by
clicking on the arrow next to each section (e.g. content, front cover, back cover). It also
requires you to review and approve the attached PDF files to ensure the content and
conversion. When satisfied you may type in a Job Title to use as a reference. The job
title will stay associated with the user whom submitted the job. Adjusting and
recalculating your quantity will impact the finished job price. Click on Add to Cart to
submit job to your waiting shopping cart.
Once satisfied with all
selections click Add to
Cart to proceed.
Enter a Job Title for
your own reference
purposes.
Click on each PDF file to
review contents and to
ensure conversion. Once
satisfied click off the File
Approval tick box before
proceeding to Add to
Cart.
Click on arrow to
expand and review
feature details.
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Checking Out Process
At this point your job is in the yellow Shopping Cart. It is recommended that you
complete the checkout of jobs one at a time to ensure the billing of each order is distinct.
First select a method of delivery using the drop down box. If you choose Courier or
Delivery you will be able to edit the ship to address. Select an address from the drop
down box. (These addresses should be set up and maintained in the Address Book
section of the My Account tab – see page 16). Delivery Instructions can also be typed in
the note field but these will not be saved for future use. If you want to send copies of this
job to another address as well as the one already selected, click on the Multiple Shipping
Address line and it will double the order allowing you to choose another quantity of this
job and a different ship to location. Click on the Checkout button to move to the next
step.
Defaulted to Customer Pick up. Drop down
to select a delivery method and click edit to
select a ship to address. Other notes can be
added to Delivery Instructions.
Enter delivery instructions for
this order only. Note does not
get saved for future use.
step. The system is set up to
Once Checkout has been started you are taken to the
have your jobs delivered to you in a minimum of 24 hours during off peak times but it might take
more depending on the circumstances around each order. On occasion, if you have a special
need for an immediate turnaround click the Rush Order box and call 494-6428. Click Continue.
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is the next screen in the checkout process. This screen wants you to enter your
Department code for billing. NOTE: For account billing you must type in your 5 digits
Fund/Org number, a space, then the 4-digit account code. The account code is 8610 for print
jobs or 8660 for supplies from the On-line catalogue (see page 15). The account code will be
verified with a list maintained in the DSF system with the help of Financial Services. If your
Fund/Org code is new it will need to be added by the DSF system administrator. Any problems
with a code you know to be valid call the Print Centre.
Click the Continue button.
Type in your 5-digit
Fund/Org number,
then a space, then the
4-digit account code.
The final step in the checkout process is
. NOTE: once an order is placed you can
review it but not change it. Only the Print Centre can make changes. Once satisfied with your
order and all details are confirmed click Place Order.
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This will give you a final screen that summarizes your order and assigns an Order Number.
This Order Number should be used to reference this job throughout the system. You can
review the status of this job and any other jobs that you have placed by going to the My
Accounts page under Order Status. Please note that new jobs come in on the bottom of your
Order Status list (see page 18 for a more complete description of Order Status).
Congratulations, you have completed your first order.
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Guide to the OnLine Catalogue
In the Online Catalogue tab you will find 4 sections: Branded Stock, Course Packs,
Manuals and Supplies. You can order these products and have them billed to your
account. Delivery is available for smaller quantities but larger orders may require a
courier.
Branded Stock: This section is used to order batches of standardized Dalhousie
University letterhead, business cards, envelopes … that are customized with your vitals
and departmental information. The lot size is predetermined by the Print Centre, and
templates are set by the Communications and Marketing department. Letterhead orders
and envelopes are printed in our offset printing workflow to ensure a quality product that
can be used in your office’s printer.
Select the
product you
want to order.
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Select the product you want to order and then click
. We have chosen
Business Cards as an example. Give your job a title (a mandatory step) and complete the
template. Fields that are outlined in orange are required fields and must be filled out. If
you miss a required field you will not be able to proceed. Fields that are not outlined in
orange are there for extra information and are optional. If they are skipped the system
will adjust and remove the space otherwise occupied by this information.
Must give a
Job Title.
Fields outlined in orange
are required.
Fields not outlined can be
left blank and will be
removed from finished
product.
When fields are completed click on update to load your information in to the business
card template.
Click to see a larger
sample of your business
card. Ensure details are
perfect before continuing.
Update will load information in
to business card template on
screen.
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Once you have previewed and confirmed your information and are satisfied with the look
of your product, click the box at the bottom of the page and enter how many lots you
want to order. For instance, business cards are in lots of 10 so if you order a quantity of 2
you would get 20 cards, 5 will get you 50 cards, and so on.
Click Add to Cart to move you to the checkout stage.
Proceed with the checkout process as you would with other print orders but make sure
you checkout before placing other orders. Remember the quantity is a multiple of the lot
size. In this example we are ordering 2 lots of 50 or 100 business cards.
Course Pack:
This section is to be used to store electronic copies of course materials on-line so it can
be easily reproduced. This is presently a work in process. Contact the Print Centre if you
want to use this functionality.
Course Packs - NOT YET ACTIVATED IN DIGITAL STOREFRONT
Manuals:
This section is to be used to store manuals electronically for all users to easily access.
They can order a hardcopy for themselves or use the Adobe Reader to view the PDF onscreen.
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Supplies:
This section is used to order printing supplies for your office. The Print Centre offers
boxes of paper in various sizes, colors and weights, as well as packs of 500. A good
selection of common and specialty envelopes are also available. Use the search feature on
the left hand side of the Online Catalogue tab to help locate your selection.
Make sure to Checkout your supplies from the Shopping Cart before you proceed to your
next print job. An order that contains both Supplies from the On-line Catalogue and a
print job will have to be deleted and resubmitted in separate orders.
Important Note: Ensure that when ordering supplies you use the account billing
code for supplies. The last 4 digits will be 8660 (e.g. 12345 8660).
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Using the My Account Features
Address Book: Use this selection to maintain your ship to locations and telephone
numbers as required for ordering and delivery of your print jobs. Click on Add User to
enter profile information of other ship to locations.
Changing password: It is recommended that you maintain your password in unison
with your LDAP (Novel) password. Use this screen to change your Digital StoreFront
password.
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My Location: Use this page to select the print center you wish to send your job to, either
the LSC Print Centre or the Law School Print centre. Contact a DSF administrator to
enable a second print centre location at 494-6428 or Print.centre@dal.ca.
The Location
highlighted in
blue is active
My Profile: To change your profile details that you had originally set up when
registering DSF in step 4 (page 2), click on the
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button in the My Profile page.
Order Status: This page is to view the orders that you have place through DSF and to
review their status in the Print Center’s job process. Once place an order can only be
edited by the Print Centre but you can view the details. If order needs to be changed or
cancelled do so before the status changes to In Production.
You can control the Sort by: of this list but it does default from oldest to newest job
submission. To help you refine this list you can filter for Time period and Status. If you
click on the
button a window will open and show you the Order details and if
you click on the blue underlined job name you will get a window showing the Job
Summary.
Once a job is printed and shipped, you can go back to that order and Reorder it. This is
also applicable to your previously ordered OnLine Catalogue jobs like special paper
business cards, envelopes or letterhead. (Old jobs will be purged from the system
periodically so you might have to resubmit an older order.)
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If a Print Centre Operators alters an order (copy quantity, courier fee, volume discounts,
taxes…) an approval request may be sent back to the originating customer via e-mail for
authorization. The job will remain in the DSF order status system as
“UserApprovalRequired” until the customer acknowledges and accepts the changes. You
will see the Order Status change to “Order requires approval from customer”. Please call
the Print Center (494-6428) to verbally authorize the job and to have the job status
changed.
My Files: Files Upload - Use this page to upload files (only PDF files will be stored) for
your print jobs and to maintain/delete old files. Other file formats will be converted upon
uploading. The system keeps track of the date and times files were uploaded to keep you
informed of which file version is the most recent upload. To upload files click on
Browse to search your computers’ hard drive or your mapped network drives. Click
Upload to add files and convert to PDF (your screen will blink and click a couple of
times as this processes).
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Use the date and time
to ensure you are using
the most recent upload.
System sort files from
oldest to newest.
Keep your uploaded files
clean and organized by
deleting redundant files.
To delete a file click on the
button. To view a file single click on the underlined file
name and it will load for viewing. (Please note that in order to maintain server space the
Dalhousie University Print Centre reserves the right to purge files that are beyond a
certain age. The DSF system is not to be used as an extensive file storage location.)
Orders Waiting for Approval: This feature, from the My Account tab, is not enabled
for the decentralized environment at Dalhousie University. Each customer has authority
to approve his or her own orders.
Month End Procedure for Account Balancing
Customers are asked to reconcile the jobs they have ordered through DSF with their
monthly billing of print orders and supplies through Banner. This process has not change
from present but the Tickets (see next page for an example) that accompany your orders
will be generated by DSF. Save these Tickets as your reference for reconciliation. Key
reference is the Order #. This number should be quoted for all inquiries.
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Your Org/Fund code as well as
the accounting code will appear
in this space. If entered
incorrectly please notify Print
Centre immediately.
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