SAP Business Analytics
Services & Solutions for the
Metals and Mining Industry
Niche Business Analytics Solutions & Services
SAP Solutions
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SAP Business Intelligence
l Enterprise Data warehousing
l Reporting & Dashboards
SAP Enterprise Performance Management
l Supply Chain Performance Management
l Spend Performance Management
l Profitability & Cost Management
l Asset Analytics
SAP Enterprise Information Management
l Master Data Management
l Master Data Governance
l Data Services
SAP Services
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Consulting
Implementation
Support
Upgrade
Customer Success
SAP Business Intelligence
Consulting and Advisory Services
Business Intelligence Implementation
Ÿ BI Business Case development
Ÿ BI Strategy & Roadmap
Business
Consulting
development
Ÿ Analytics Design as a Service –
Reports, Metrics, Dashboards,
ScoreCards
Ÿ Accelerators
Ÿ Reports Design & Development
Ÿ Datawarehouse Design & Development– Data
Modelling using Layered Scalable Architecture
Approach
Ÿ Dashboard conceptualization / design on SAP
Product
Evaluation
BW, BusinessObjects
Ÿ SAP BI Reporting Tool Selection
Ÿ Report Testing (Functional, Technical &
Performance)
Technical
Advisory
Ÿ BW Performance HealthCheck
Ÿ BW Upgrade Assessment
Ÿ BI Data Model & Design
Ÿ BW RollOut to multiple regions/ LOBs
Optimization
End-To End Service Capability
Upgrade and Support
Ÿ BW Upgrade from 7.0/7.1/3.5 version to 7.3
version and HANA Enablement
Ÿ Application Management &Support, Custom
Development – SAP BW and BusinessObjects –
Reporting and Data Integration
Testing Services
Ÿ Functional Testing of Reports
Ÿ Performance Testing of Reports
SAP Enterprise Performance Management
Supply Chain Performance Management
SAP BusinessObjects Supply Chain Performance Management (SCPM) solution that is based
on SCOR (Supply chain Operational reference) model and Balance Scorecard framework.
It has 350 + pre build KPI, scorecards, reports and dashboards. It helps businesses map,
monitor and manage supply chain strategy, empowers business users with on demand
analytics and drives continuous improvement through internal / external benchmarking.
Services
Consulting:
— Strategy Map design
— Discovery
— Business case
development
Blue print and Design:
— Identifying industry
specific KPIs to be
implemented
— Design reports scorecard
and dashboards
Realization, Build and Test :
— SCPM installation in different
environment
— SCPM KPI Configuration
— Training and change
management
— Testing-System testing and UAT
Post Implementation Support:
— Annual Maintenance
Solution
— Enhancements
Key Differentiators
Right SCPM design:
— Specialists - Strong core pool of inhouse SCOR & SCPM experts
— Co-innovation & Co development
partner with SAP for SAP SCPM
Product and Technology knowledge:
We provide Industry Specific
Accelerators, Solution Kit inspired by
best practices & pre-configured BI
content
Implementation:
— Proven implementation
Methodology for quick ROI
— Implemented SCPM for world
largest CPG - Foods and beverages
conglomerate and one of the
largest Pharmaceutical company in
North America
Spend Performance Management
SAP BusinessObjects Spend Performance Management (SPM) is an analytical application
that can help an organization to identify potential savings on goods and services, letting
companies gain visibility into their overall spend data. It is helpful to transform analytical
insights into operational actions, by providing direct integration with operational
procurement applications. It has over 130 out-of-the-box spend related performance metrics
and users can create ad-hoc reports, dashboards and additional metrics using SAP SPM
Services
Solution design:
— Identification of appropriate reports
— Alignment of reports to Business and
Spend Management Goals
Implementation:
— Installing SPM in different environments
— Solution Configuration – reports and dashboards
— Data integration from various source systems
Post Implementation
Support:
— Annual Maintenance
— Solution Enhancements
Key Differentiators
— Strong domain experience: The pool of consultants have diversified industry experience viz. CPG, Retail, Banking,
Pharmaceutical, Manufacturing, Automotive etc.
— Practitioners as consultants: 100+ years of combined supply chain expertise. Consultants with industrial and consultancy
expertise in Procurement and Spend Management
®
— Product & Technology Expertise: SAP’s implementation partner for SAP
— BusinessObjects™ Spend Performance Management; In-depth expertise in BI/BW Faster Time- to- Value, and Proven
Implementation Methodology : Our Solution Kit incorporated with best practices, and pre-configured BI content
Profitability & Cost Management
SAP BusinessObjects Profitability & Cost Management is a financial performance
management solution that provides a multi-user, multi-language and multi-currency
environment that enables financial analysts, reporters and end-users to create financial
models of their organization and to analyze the data in a flexible and responsive manner.
Services
Consulting:
— Discovery
— Business case
development
— Roadmap definition
Solution Modeling:
— ABC modeling
— Information & Data
integration
— Profitability Reporting
Design & Implementation:
— Solution Design &
Configuration
— Data integration from
various source systems
— Reports/dashboards on
BOBJ
Post Implementation Support:
— Annual Maintenance
Solution
— Enhancements
Key Differentiators
— Strong domain knowledge: Our consultants come from diversified industry background with in-depth functional knowledge
— ABC Modeling: Consulting expertise in Activity Based Costing (ABC) modeling
— PCM Implementation: Consulting followed by Onsite / Offshore delivery model
— Integration: Provide end to end data integration with SAP and non-SAP systems
— Report & Dashboards: Pre-built Profitability Reporting dashboard templates
Asset Analytics
ITC Infotech’s SAP Asset Analytics for Metals and Mining Industry
Metals and mining industries work with diverse mobile and fixed assets. To cater to fluctuating demand and volatile commodity
prices, it is very important for the assets to be reliable. The high complexity and vast number of assets, systems and data sources
makes it challenging for companies to make quick and accurate decisions to manage performance of assets ensuring high
reliability.
SAP® BusinessObjects™ Asset Analytics solution helps metals and mining companies monitor asset management processes to
optimize performance and increase return on assets. Integrated with the SAP Enterprise Asset Management (SAP EAM) solution,
this analytical application helps set up asset management goals that align with organizational strategy, assess risk, identify
bottlenecks and their root causes, and make changes for continuous improvement.
®
™
SAP BusinessObjects Asset Analytics
Business Need
Business Challenge
In an ever increasing competitive market, for any asset
intensive industry it is important to keep a watch on asset
performance and maximize the same. Asset information is
often spread across multiple data stores, making it
challenging for maintenance managers to track and analyze
performance. An analytical tool can help companies — Consistently analyze performance of assets in terms of
reliability, availability, maintainability, safety, sustainability
etc
— Identify areas for improvement to increase availability,
thereby reducing operating costs
The key challenges faced by operation and maintenance
managers in asset intensive companies include:
— Increasing asset availability while maintaining lower cost of
ownership
— Identifying
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assets that pose the highest risk to the
performance of the enterprise
Missing organized information for identifying best practices
in asset management across the organization
Visibility of items that consume resources regularly and have
large impact on asset availability
Justifying the cost of managing assets versus better returns
on optimized assets
Lacking visibility of assets that may cause serious
environmental, health and safety compliance-related
issues
Converting operational information into knowledge that
can be leveraged to improve asset management
strategies
Solution Overview
®
™
SAP BusinessObjects Asset Analytics helps organizations
track performance of physical assets on which the
organization depends for ongoing business success.
Integrated with the SAP Enterprise Asset Management (SAP
EAM) solution, this analytical application helps companies set
up asset management goals that align with the overall
organizational strategy. It then uses existing data from SAP
EAM to help the organization assess risk, identify bottlenecks
and their root causes, and make changes for continuous
improvement.
Key Features
— Asset performance tracking – Use a single data repository
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with predefined or customized key performance indicators
(KPIs) to analyze asset performance
Root cause analysis – Understand the relationships between
KPIs for better insight into overall asset performance
Scorecards and alerts – Use scorecards to calculate
performance and generate alerts when KPIs deviate from
benchmarked values
Integration – Pull data from SAP EAM to feed KPIs that track
performance
Rapid deployment – Get up and running in a matter of
weeks with a fixed scope implementation that minimizes risk
What differenciates this solution from
other competitors?
— Fully integrated with the existing SAP ERP installation
— Sophisticated analytics functionality to help company
optimize their maintenance operations
— Combines the benefits of a fixed-scope with a fixed-price
offering
— Implementation in a short time frame
Why ITC Infotech for SAP Asset
Analytics?
— Strong domain experience: Our pool of consultants have
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diversified experience in asset intensive industries viz Mining,
Oil Refinery, Cement, Pulp and Paper etc
Practitioners as Business consultants: 100+ years of
combined supply chain expertise. Consultants with
industrial and consultancy expertise in plant maintenance
Product & Technology Knowledge: Implementation
experience of similar analytical products such as Supply
Chain Performance Management and BW implementation
for SAP EAM
Partnership with SAP: Co innovation partner for similar
products with SAP for SAP Supply Chain Performance
Management and implementation partner for SAP Spend
Performance Management
Implementation Model: Onsite/ offshore delivery model
helps in reducing the implementation cost for the clients
SAP Enterprise Information Management
Master Data Management
The SAP NetWeaver Master Data Management (SAP NetWeaver MDM) provides a single
version of master data for supplier, product, customer, or user-defined data objects in
heterogeneous environments.
Service Offerings
MDM Consulting:
— Define enterprise MDM
principles
— Data Quality &
Governance check
— Roadmap & Business
Case definition
Master Data Management Implementation:
— Cleansing & De-Duplication of data
— Data Normalization
— Interactive consolidation
— Centralized Data creation & governance
MDM Upgrade:
— Feasibility check
— Upgrade
Preparation
— MDM Upgrade
MDM Upgrade:
— Cost-effective SAP MDM
maintenance & support
using global delivery
Why ITC Infotech?
— Dedicated SAP MDM Practice with proven expertise and global project delivery experience and industry practitioners
— Deep Domain Focus – All the MDM engagements leverage the inherent domain focus derived from various industries –
Manufacturing, CPG, Foods, Retail
— Accelerators & Templates – For data governance, standards and quality
Master Data Governance
The SAP Master Data Governance application provides governance applications for SAP
master data domains – tailored for centralized maintenance and embedded in
SAP Business Suite environment.
Services
Master Data Governance
Assessment & POC :
Assessment to provide best
solution & architecture
Master Data Governance
Implementation:
— Cleansing & DeDuplication of data
— Data Normalization
— Interactive consolidation
— Centralized Data creation
& governance
Rapid MDG Deployment:
Rapid SAP MDG accelerators
& templates
MDG Support :
Cost-effective SAP MDG
maintenance & support
using global delivery
Why ITC Infotech?
— Dedicated MDG Practice enables high quality Master data Process Management
— Deep Domain Focus – All the MDG engagements leverage the inherent domain focus derived from involvement in multiple
ITC businesses like CPG, Agri, Food, Retail, Manufacturing, Oil & Gas etc
— Focus on MDG – ITC Infotech has only 6 horizontal groups, and SAP MDG are one of them
— Industry Solutions – Pre-defined standard Domain based MDG Data model such as Material, Suppliers and Finance.
Solutions for common Industry pain points serve as a strong reference base & Accelerators for arriving at effective and costsensitive solutions
Data Services
Data Services
One Development
User interface
An Enterprise-class Data Integration and Quality Application
One Metadata Repository
Its components that provide performance management, planning, reporting, query and
analysis and enterprise information management. An ETL solution managing, scheduling,
monitoring, auditing and controlling and error handling.
One Runtime Architecture
Access
Transform
Improve
Deliver
One Administration Environment One Set of Connectors
Services
Data Health Assessment and
Profiling :
Assessment to provide best
solution & architecture.
SAP-BODS Implementation :
— Cleansing & DeDuplication of data
— Data Normalization
— Frequent DHA reports
— Real time data quality
management
— Implementation
Documentation
Rapid SAP-BODS Deployment
Achieve cost-effective
integration and rapid time-tovalue with deep integration
across the SAP portfolio and
non-SAP systems.
SAP-BODS Support:
Reduce costs, accelerate
product proficiency and
simplify IT infrastructure with a
single, intuitive solution that
can lower total cost of
ownership.
Why ITC Infotech
— Dedicated SAP-BODS Practice enables Performance Management based approach to BI. One of the lucrative Practice
with both live opportunities and in pipeline
— Industry Solutions Pre-defined Analytics solutions for common Industry pain points serve as a strong reference base &
Accelerators for arriving at effective and cost-sensitive solutions
— High Information & Scalability meet high volume of needs through parallel processing, grid computing, bulk loading support
Customer Success
Select Business Intelligence Case Studies
BI Roadmap and Implementation for US based
provider of regulatory compliance information
SAP BW 7.3 Implementation for a large private
sector enterprise
— Development of Enterprise Wide Data Warehouse on SAP
— Ongoing Implementation of SAP BW 7.3 with FICO, SD, MM
BW for Reporting and Data Staging
Reports in scope
— Engaged with customer for BI Roadmap definition
— Total 20 Reports in Phase One Scope
BW testing for a global healthcare leader
SAP BusinessObjects & BW re-implementation
for chemicals manufacturer
— Functional and technical testing of various BW Data
Models, Reports, and other entities using our deep testing
expertise and BW core knowledge. We have developed
specific templates and accelerators to reduce the testing
cycle time and deliver quality product
— Ongoing
re-implementation of
Reporting & Data
Warehousing on BusinessObjects – Webi, Crystal Reports,
Dashboard Design 4.0
— Finance Reports – GL, Costing, Consolidation, Variance –
Retail Analytics & Dashboard Solution on SAP
BW for one of India’s largest diversified
business conglomerates
— Retail Analytics Solution on SAP BW-BEx comprising reports
and dashboards for Sales, Inventory, Vendor Performance
and Category Analysis
Actual, Plan, Forecast – 66 Reports in scope
SAP BusinessObjects implementation for a US
bank
— Implementation of SAP BusinessObjects as a reporting tool
to address the SAP BeX reporting challenges using SAP BOBJ
stack of tools
— Retail Metrics on Sell Through, Out-of-Stock, Lost Sales, Order
Management, etc.
— Business benefits realized includes better visibility into
Category, Sales, Vendor Performance and standardization
of Performance Analysis
SAP BusinessObjects implementation for a US
bank
— Implementation of SAP BusinessObjects as a reporting tool
to address the SAP BeX reporting challenges using SAP BOBJ
stack of tools
Select EPM Case Studies
SCPM 1.0 Implementation for a global CGP
major
SCPM 1.0 Implementation for a leading animal
health and nutrition company
— Aligned supply chain goals and business goals
— Implemented 16 KPIs (Cash-to- Cash Cycle, Forecast
— Consistent performance measures across organization
— Ability to perform root cause analysis and pre-empt supply
chain aberrations
— Implemented 11 Supply Chain KPIs (Fill Rate, Production
Schedule Achievement, Forecast Accuracy, etc.) via Score
Cards and dashboards in an unified Portal view
— Uncovered hidden costs by reporting on
all business
transactions that directly or indirectly affect the
organization
SPM 2.1 Implementation at a global
biopharmaceutical company
— SAP SPM 2.1 implemented
for both the purchasing
department and finance departments to use the
application through the portal for analyzing spend data
Accuracy, Out-of-Stock, etc.) on SAP SCPM as Reports,
Dashboards, Scorecards with Unified Portal View for CXOs
and Senior Managers of the Supply Chain Organization and
Business Units
— Business benefits:
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Improve root cause analysis into supply chain
performance issue
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Improve integration between supply chain strategy and
corporate strategy
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Standardization of supply chain metrics evaluation
process and systems across the enterprise
SAP PCM Cost Model re-design & value
realization for leading African bank
— Multi-phase
approach for SAP PCM cost model
optimization, extending PCM functionality, integration with
SAP BPC and reporting tools. Developed value realization
roadmap
Select EIM Case Studies
SAP BW 7.3 implementation for leading bakery
supplies & products major
SAP BusinessObjects implementation for a
large bank
SAP Master Data Management– End-to-end implementation
of Material /Vendor /Customer Master Data
SAP Master Data Governance – Financial Master Optimization
— MDM solution design & execution comprising of:
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Upgrade from 5.5 SP6 to SAP 7.1 SP6
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Customer Master Data Implementation
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Offshore Application Maintenances & Support
— End-to-end MDG Finance Master Data Governance -
Delivered as a proof-of-concept (POC):
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Current financial Master Data Governance process
assessment
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Scorecard Generation
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Delivered solutions to handle complex hierarchy levels as
POC through SAP MDG
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Created optimized workflows ,in order to put Master
Data creation and governance management in place
Select HANA Case Studies
HANA pilot on Operational Reporting & ETL for a
retail company
Dimensional Profitability Reporting on HANA
for a animal nutrition provider
One of the earliest HANA POCs in North America in April-May
2011. Pilot on HANA on migrating complex, poorly performing
ABAP Reports and demonstrating performance benefits in
Reporting execution and report navigation capabilities
Requirement: Client had Issue with performance of Profitability
Reporting on HANA – Analysis by multiple dimensions like
Product, BU, etc. This report was developed on HANA.
Execution: Designed the Information Model in SAP HANA
Studio; Designed & developed BO Explorer Report to provide
insights on Dimensional Profitability of SAP HANA.
Business Benefits: Real Time Analysis of Data, runtime
improvement of approx 10 times realized compared to earlier
Business Objects on BW Report.
ITC Infotech’s Enterprise Resource Planning Practice
ITC Infotech is an SAP Consulting partner (North America) with multiple certifications including SAP
Application Management Services Certified Partner, SAP Co-Innovation Partnership on Supply Chain
Performance Management & Sustainability Performance Management, SAP Net weaver Certification, SAP
Chemical Template Certification, and SAP Gold Partner.
For more information, please write to:
contact.us@itcinfotech.com
www.itcinfotech.com
© 2012, ITC Infotech. All rights reserved.