Chapter 5 Project Scope Management (PMBOK Guide)

advertisement
Chapter
p 5
Project Scope Management
(PMBOK Guide)
Mohammad
h
d A. Rajabi
j bi
Dept. of Geomatics Eng., University of Tehran
Tel: +98 21 8833 4341, Cell: +98 912 132 5823
Email: marajabi@ut.ac.ir
Homepage: http://www.marajabi.com
Table of Content
Guide to PMBOK
© Mohammad A. Rajabi
2
Introduction
• Processes to ensure that
h allll workk required,
i d and
d
only the work required for completing the project
successfully
f ll
• What is included/what is not included
• Collect requirement
• Define scope
• Create WBS
• Verify scope
• Control scope
Guide to PMBOK
© Mohammad A. Rajabi
3
Guide to PMBOK
© Mohammad A. Rajabi
4
5 1 Collect Requirement
5.1
• Defining and documenting stakeholders
• Analyzing their requirements
Guide to PMBOK
© Mohammad A. Rajabi
5
Inputs, Tools & Techniques,
Outputs
Guide to PMBOK
© Mohammad A. Rajabi
6
Data Flow
Guide to PMBOK
© Mohammad A. Rajabi
7
Inputs
• Project charter
– High‐level
g
requirements
q
– High‐level product description
• Stakeholder
St k h ld register
it
Guide to PMBOK
© Mohammad A. Rajabi
8
Tools & Techniques
• Interviews
– Formal/informal,
/
, one‐on‐one
• Focus groups
– Pre‐qualified
P
lifi d stakeholders
k h ld & subject
bj matter
experts
• Facilitated workshop
– Cross
Cross‐functional
functional stakeholders
• Group creativity techniques
•
Guide to PMBOK
© Mohammad A. Rajabi
9
Tools & Techniques
– Brainstorming
– Nominal group technique (voting for the rank ideas)
– The Delphi techniques (experts answer
questionnaires)
– Idea/mind
/
mapping
pp g ((commonality/differences)
y/
)
– Affinity diagram (ideas sorted into groups)
• Group decision making techniques
–
–
–
–
Unanimity
Majority
Plurality
Dictatorship
Guide to PMBOK
© Mohammad A. Rajabi
10
Tools & Techniques
• Questionnaires and surveys
• Observations
• Prototypes
Guide to PMBOK
© Mohammad A. Rajabi
11
Outputs
• Requirement documentation
– Unambiguous (measurable & testable), Traceable,
Consistent, Acceptable to key stakeholders
– Business needs
– Business/project objectives
– Functional/non‐functional requirements
– Acceptance criteria
– Business rules
– Impacts to other areas of organization
– Support & training requirements
– Assumptions & constraints
Guide to PMBOK
© Mohammad A. Rajabi
12
Outputs
• Requirements Management Plans
–
–
–
–
–
How requirement activities are planned,
planned tracked & reported
Configuration Management
Requirement prioritization
Product metrics
Traceability structure
• Requirements Traceability Matrix
–
–
–
–
–
–
–
Business needs, opportunities, goals, objectives
Project objectives
Project scope/WBS deliverables
Product design
Product development
Test strategy/test scenarios
High‐level requirements to more detailed requirements
Guide to PMBOK
© Mohammad A. Rajabi
13
5 2 Define Scope
5.2
Guide to PMBOK
© Mohammad A. Rajabi
14
Data Flow
Guide to PMBOK
© Mohammad A. Rajabi
15
Inputs
• Project charter
• Requirements documentation
• Organizational Process Assets
– Policies, procedures, templates
– Project
j files from p
past p
projects
j
– Lesson learned
Guide to PMBOK
© Mohammad A. Rajabi
16
Tools & Techniques
• Expert
E
t jjudgment
d
t
–
–
–
–
–
–
Other units in the organization
Consultants
Stakeholders
Professional/technical associations
Industry groups
Subject matter experts
• Product analysis
• Alternatives identification
• Facilitated workshops
Guide to PMBOK
© Mohammad A. Rajabi
17
Outputs
• Project
P j t scope statement
t t
t
–
–
–
–
–
–
Scope description
Acceptance criteria
Deliverables
Exclusions
Constraints
Assumptions
• Project document updates
– Stakeholder register
– Requirements documentation
– Requirements
q
traceabilityy matrix
Guide to PMBOK
© Mohammad A. Rajabi
18
5 3 Create WBS
5.3
Guide to PMBOK
© Mohammad A. Rajabi
19
Data Flow
Guide to PMBOK
© Mohammad A. Rajabi
20
Inputs
• Project scope statement
• Requirements documentation
• Organizational process assets
– Policies, procedures, templates
– Project
j files from p
past p
projects
j
– Lesson learned
Guide to PMBOK
© Mohammad A. Rajabi
21
Tools &Techniques
• Decomposition
– Identifying
y g and analyzing
y g deliverables
– Structuring and organizing the WBS
– Decomposing high
high‐level
level WBS into low
low‐level
level
components
– Developing
l i and
d assigning
i i id
identification
ifi i codes
d
– Verifying the degree of decomposition
Guide to PMBOK
© Mohammad A. Rajabi
22
Sample WBS (by work package)
Guide to PMBOK
© Mohammad A. Rajabi
23
Sample WBS (by phase)
Guide to PMBOK
© Mohammad A. Rajabi
24
Sample WBS (by deliverables)
Guide to PMBOK
© Mohammad A. Rajabi
25
Outputs
• WBS
• WBS dictionary
–
–
–
–
–
–
–
–
–
–
–
Code of identifier
Description of work
Responsible organization
Li off scheduled
List
h d l d milestone
il
Associated schedule activities
Resources required
q
Cost estimates
Quality requirements
A
Acceptance
t
criteria
it i
Technical references
Contract information
Guide to PMBOK
© Mohammad A. Rajabi
26
Outputs
• Scope baseline
– Project
j scope
p statement
– WBS
– WBS dictionary
• Project document updates
Guide to PMBOK
© Mohammad A. Rajabi
27
5 4 Verify Scope
5.4
Guide to PMBOK
© Mohammad A. Rajabi
28
Data Flow
Guide to PMBOK
© Mohammad A. Rajabi
29
Inputs
• Project Management Plan
– Project
j scope
p statement
– WBS
– WBS dictionary
• Requirement Documentation
• Requirement traceability Matrix
• Validated deliverables
Guide to PMBOK
© Mohammad A. Rajabi
30
Tools & Techniques
• Inspection
– Measuring,
g, examining,
g, verifying
y g work vs.
requirements & acceptable criteria
Guide to PMBOK
© Mohammad A. Rajabi
31
Outputs
• Acceptable deliverables
• Change requests
• Project document updates
Guide to PMBOK
© Mohammad A. Rajabi
32
Control Scope
Guide to PMBOK
© Mohammad A. Rajabi
33
Data Flow
Guide to PMBOK
© Mohammad A. Rajabi
34
Inputs
• Project
P j t managementt plan
l
–
–
–
–
–
•
•
•
•
Scope baseline
Scope management plan
Change management plan
Configuration management plan
Requirement management plan
Work performance information
Requirements documentation
Requirements traceability matrix
Organizationall process assets
– Existing formal/informal scope control policies, procedures
– Monitoring/reporting methods
Guide to PMBOK
© Mohammad A. Rajabi
35
Tools & Techniques
• Variance analysis
– Determiningg cause and degree
g
of variance vs.
scope baseline
– Corrective/preventive actions
Guide to PMBOK
© Mohammad A. Rajabi
36
Outputs
• Work
W k performance
f
measurements
t
• Organizational Process Assets updates
– Causes off variances
– Corrective action chosen, reasons
– Lesson learned
• Change requests
• Project
P j t managementt plan
l updates
d t
– Scope baseline updates
– Other baseline (cost,
(cost schedule,
schedule …)) updates
• Project document updates
Guide to PMBOK
© Mohammad A. Rajabi
37
Download