Course Specifications Valid as from the academic year 2015-2016 Business and International Marketing (F000697) Course size Credits 6.0 (nominal values; actual values may depend on programme) Study time 180 h Contact hrs 55.0 h Course offerings and teaching methods in academic year 2015-2016 A (semester 2) lecture 30.0 h project 25.0 h Lecturers in academic year 2015-2016 Gosselin, Derrick EB07 Offered in the following programmes in 2015-2016 Master of Science in Economics Master of Scienc in Business Economics (main subject Marketing) Master of Science in Complementary Studies in Business Economics (main subject Business Economics) Master of Scienc in Business Economics (main subject Corporate Finance ) Master of Scienc in Business Economics (main subject Accountancy) Exchange programme in Economics and Business Administration lecturer-in-charge crdts 6 6 6 offering A A A 6 A 6 A 6 A Teaching languages English Keywords Business Marketing, Industrial Marketing, International Marketing, Business-toBusiness Marketing, Relationship Marketing, Strategic Marketing, International Business Development, (Global, Key, International) Account Management, CRM Position of the course This course aims to provide the students with the relevant theoretical frameworks and the practical insights concerning business marketing and international marketing. A lot of the commercial processes involve processes between companies. In monetary value terms, business marketing is more important than consumer marketing. So chances are high that after graduation your first job will be in an industrial company rather than in a consumer oriented company. Business marketing differs in important ways from consumer marketing. Business marketing is unique in that channels of distribution are shorter and more direct, there is more emphasis on personal selling and negotiation, the web is fully integrated and complex buying processes result in unique promotional strategies. Relationships are also different between buyer and seller when both are organizations than when one is an individual consumer. Finally business marketing deals with a derived demand and the importance of technology, customization and order fulfilment is more important than in consumer markets. Contents The essential marketing areas, which were reviewed in the base marketing course during the previous year, are analyzed from business marketing and from an international perspective: • Business marketing: Introduction • Purchasing function • Organizational Buyer Behaviour theory • Marketing strategy (Approved) 1 • Product management and product development • Distribution channels and Sales • Sales management and Relationship marketing • Negotiation and Price strategies • Business-to-Business communication • Customer retention and Life Time Value (LTV) • Internationale marketing: Introduction • Internationale markt environment (PEST) • Impact of culture on international marketing • Internationaal marketing research • Development of an international marketing strategy • International marketing organisations and functions Initial competences Introduction to marketing and strategic management, economic and financial concepts. Final competences • Provide insight in the complex, dynamic and increasing global & international • environment of business and industrial marketing. • Be able to apply most important concepts and theories in order to express and solve • marketing and marketing management issues. • Introduction to international marketing: (e.g. culture, barriers, finding opportunities). • Understand differences with ‘locale’ marketing. • Be able to participate and contribute to a business discussion on international • marketing strategies Conditions for credit contract Access to this course unit via a credit contract is determined after successful competences assessment Conditions for exam contract This course unit cannot be taken via an exam contract Teaching methods Lecture, project Extra information on the teaching methods Lectures, discussions of case studies (supported by videos), assignments using software and internet and lectures by guest speakers. Team assignment including field interviews on a specific business marketing topic. Learning materials and price • Dwyer, Robert F. and Tanner, John F. (2009) Business Marketing: Connecting • Strategy, Relationships, and Learning (4rd Ed.) - International Edition, McGraw• Hill/Irwin: Boston. Cost: 40 EUR. • Gosselin D., Tindemans B. (2015) Thinking Futures, LannooCampus: Leuven. Cost • 25 EUR. References • Ghauri, Pervez N. en Cateora, Philip R. (2010) International Marketing, European • Edition (3rd Ed.), McGraw-Hill: London. • Cravens, David W., Le Meunier-Fitzhugh, Kenneth and Piercy, Nigel F. (2011) The • Oxford Handbook of Strategic Sales and Sales Management, Oxford University • Press: Oxford. • Ringland G., Young L. (2006) Scenarios in Marketing, John Wiley & Sons. Course content-related study coaching Evaluation methods end-of-term evaluation and continuous assessment Examination methods in case of periodic evaluation during the first examination period Written examination Examination methods in case of periodic evaluation during the second examination period Written examination Examination methods in case of permanent evaluation Assignment Possibilities of retake in case of permanent evaluation examination during the second examination period is possible in modified form (Approved) 2 Calculation of the examination mark Permanent on the basis projet (35%) - Examination (65%) (Approved) 3