Microsoft Windows XP Embedded Customer Solution Case Study Sony Division Increases Market Share with Embedded Operating System Overview Country or Region: France Industry: Manufacturing Customer Profile Sony Semiconductors and Electronic Solutions (SES), with its 110 employees, is part of Sony, which manufactures IT products for consumer and professional markets. Business Situation SES wanted to develop a Windows® XP Embedded platform for its class-leading XCI-SX1 Smart Camera and increase its market share. Solution Working with Windows Embedded Partner FDS Research, SES built the new platform in six months and, after releasing the solution to market, won new business with leaders in the machine-vision industry. Benefits SES gains access to new market. Programmers increase efficiency. Customers can deploy software faster. Partner expertise ensures platform reliability. “Through Windows XPe, Sony SES will continue to be a leader in the machine-vision industry. We should acquire more and more business because this is the solution the market wants.” Arnaud Destruels, European Marketing Manager, Sony SES Sony Semiconductors and Electronic Solutions (SES) became a leader in the machine-vision industry with its XCI-SX1 Smart Camera. Historically, the camera operated on a Linux-based platform. However, research showed that customers wanted a platform based on the industry-standard Windows® environment. Working with Windows Embedded Partner FDS Research, SES created a platform running Windows XP Embedded in six months. After testing, the organisation released a version of the camera with the new platform in 2006. SES found programmers were more than 50 per cent more efficient using the Windows XP Embedded operating system. In addition, customers could deploy their software on the hardware more rapidly. With the launch of the platform, SES has increased market share in the machine-vision industry. Situation Companies understand the benefits of integrating IT systems and business processes. The obvious ones include lower cost of ownership and greater efficiency through better data access. Yet, compatibility is key for integration. Therefore, before making an investment decision, companies want to ensure that new solutions will work well with existing IT investments. “I remember a telephone conference with Microsoft in France. Very quickly, Microsoft found a guy in Germany to answer our questions. The support was excellent, especially during testing, when we need fast answers.” Arnaud Destruels, European Marketing Manager, Sony SES Sony Semiconductors and Electronic Solutions (SES), based in France, experienced great success with its XCI-SX1 Smart Camera. Original equipment manufacturers (OEMs), systems integrators, and vision-tool manufacturers use the device as a plug-in component for factory workflow systems. Today, the camera has become a staple in the machine-vision industry, often monitoring quality-control tasks. However, to increase market share, Sony SES needed to increase the device’s compatibility with potential customers’ IT infrastructures. Historically, the camera had operated on a Linux-based platform. Yet, research showed that customers wanted the device to run on the industry-standard operating system Windows® XP. Across multiple industries, the request was the same. Businesses needed the camera to be more compatible with their existing investments. Arnaud Destruels, European Marketing Manager, Sony SES, says: “An important customer in the Nordic region, for example, said that it was important to get an embedded, Windows-based operating system for its robots. Indeed, customers in different industries, such as food and beverage, said they needed a platform development around Windows.” Although the new platform was needed, Sony had to maintain it existing brand values, such as performance and reliability. To retain these values required support. For Sony SES, it was crucial to find a partner with the expertise to develop a Windows XP Embedded (Windows XPe) platform quickly and cost effectively. Solution Microsoft has developed a global network of Windows Embedded partners, offering development expertise around Europe. Sony SES took advantage of the high availability of partners and contacted FDS Research, which specialises in platforms for machine-vision systems. FDS Research developed the core platform, creating the software drivers for the camera’s AMD Geode GX533 processor and configuring the environment. Programmers, using the Windows Embedded Studio—which includes Target Analyzer, Target Designer, and Component Designer, coupled with Microsoft® Visual Studio® 2005—created a prototype platform in six months. FDS Research and Sony SES then completed an extensive eight-month testing phase on the infrastructure before releasing the Windows XPe compatible XCI-SX1 Smart Camera to market in 2006. “FDS Research provided a high level of expertise,” Destruels says. “We knew it had the experience to develop hardware and software for machinevision applications.” During the testing phase, work focused on the modification of the driver and some minor debugging. However, Destruels says Microsoft was always on hand to answer queries. “I remember a telephone conference with Microsoft in France,” he says. “Very quickly, Microsoft found a guy in Germany to answer our questions. The support was excellent, especially during testing, when we need fast answers.” “It takes us three days maximum to get a hardware and software environment completed. I would multiple that by three for any other system.” Arnaud Destruels, European Marketing Manager, Sony SES The new version of the XCI-SX1 Smart Camera went to market in March 2006. In the same year, Sony SES released a new version of the XCI-V3 Smart Camera that is also compatible with Windows XPe. The organisation is currently developing a second generation of the XCI-SX1 and XCI-V3 devices running Windows XPe, with prototypes scheduled for release towards the end of 2007. “Microsoft is a major partner for Sony SES,” Destruels says. “With Windows XPe, we have great software compatibility in the cameras. It’s a very positive message for the products.” Benefits With Windows XPe, Sony SES gained an operating system based on industry-standard Windows software. It ensures the XCI-SX1 and XCI-V3 Smart Cameras are compatible with a large potential client base in the machine-vision industry. Furthermore, ease of programming around Windows XPe reduced the development life cycle and cut costs. Sony Executives Access Large Potential Market to Drive Business Growth Historically, Sony SES enjoyed success with a Linux-based smart camera. However, by making the devices compatible with a Microsoft Windows environment, the company has won significant new business. For example, the Sony XCI-SX1 Smart Camera now supports software from Tordivel, whose vision systems operate in robotic systems of large corporations such as Lear, which makes automotive components. Previously, with only a Linux version of the camera, there were fewer business opportunities for Sony SES and Tordivel. But now the situation is reversed, according to Destruels. “In the past, Tordivel wasn’t interested in our camera because Linux wasn’t compatible with its software,” he says. “Now, the situation is different, and we can work together.” Programmers Gain Easy-to-Use Development Environment, Promoting Efficiency Compared with alternative embedded solutions, Windows XPe reduces development time by more than 50 per cent, says Destruels. With the programming environments such as Visual Studio 2005 and the tools created for embedded developers, programmers can maximise their productivity, reducing development life cycles. “To put software on smart cameras running Windows XPe is easier than other types of operating systems,” he says. “It takes us three days maximum to get a hardware and software environment completed. I would multiple that by three for any other system. “To develop XCI-V3 for Windows XPe, we only needed to redesign of XCi-V3 driver. It wasn’t a huge task because all of the rest of the design has been already tested with XCiSX1.” Customers Receive Flexible Environment More Fitting to Business Needs The ability to configure a software application for a Windows XPe platform rapidly is a major selling point for customers. Destruels says a customer successfully configured his software with the camera’s platform in a single day. “When you have a new hardware product and say Windows XPe is your operating system, it’s easier to attract customers,” he says. “If we are talking about availability, quality, and the evolution of the product, the customer gets the best from Windows XP Embedded.” Global Partner Network Delivers Support to Reduce Development Life Cycles For Sony SES, the Windows Embedded partner network played a vital role in delivering a reliable solution within a short timeframe. The company gained not only the For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 4269400. In Canada, call the Microsoft Canada Information Centre at (877) 5682495. Customers who are deaf or hard-ofhearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234 in the United States or (905) 568-9641 in Canada. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: www.microsoft.com expertise of FDS Research, but the support of Microsoft during the development of the platform. Now, the company is well-placed to drive business growth. “Through Windows XPe, Sony SES will continue to be a leader in the machine-vision industry,” Destruels says. “We should acquire more and more business because this is the solution the market wants.” For more information about Sony Semiconductors and Electronic Solutions products and services, visit the Web site at: www.sonybiz.net/vision Software and Services Document published June 2007 The Windows Embedded family of products helps you turn your vision and ingenuity into superior business results. Windows Embedded consists of Windows Embedded CE, Windows XP Embedded and Windows Embedded for Point of Service. These operating system technologies combine with the best set of tools and support to provide you the control to build what you want, accelerated time to market, and industryleading support. For more information about Windows Embedded, please visit: www.microsoft.com/windowsembedded For more information about FDS Research products and services, visit the Web site at: www.fdsresearch.si © 2007 Microsoft Corporation. All rights reserved. This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Windows Embedded Products − Microsoft Visual Studio 2005 − Windows XP Embedded