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Leaders in Healthcare Leverage Nuance Speech Innovation: Accelerate
EHR Adoption, Capture the Complete Patient Story, Reduce Costs
Medical Speech Recognition from Nuance Becomes Core Component to
Enterprise EHR Strategy; At AHIMA Nuance Introduces Enhanced Best-in-KLAS
Speech Solution
Salt Lake City, UT, AHIIMA Booth #701 – October 3, 2011 – From AHIMA, Nuance
Communications, Inc. (NASDAQ: NUAN) announces the latest version of its Best-in-KLAS
eScription platform, along with preeminent new customers and expanded deployments of its
industry-leading medical speech solutions.
Joining the company of leading healthcare organizations around the world, Dartmouth-Hitchcock
Medical Center, Lahey Clinic, Memorial Health System, Mount Sinai Medical Center, Ochsner
Health System, Premier Health Partners, Scott & White Healthcare, UCSF Medical Center,
University of Rochester Medical Center and UPMC have all partnered with Nuance to empower
their clinicians to document care by simply speaking. Through the delivery of medical speech
solutions and Nuance Transcription Services, Nuance is helping to make physicians more
productive as part of the clinical documentation process, resulting in better quality notes,
improved use of the EHR, and efficiency gains that drive cost savings for the healthcare
enterprise.
“We partnered with Nuance to reduce our transcription costs and improve our turnaround times,”
said Mary Brandt, vice president, health information, Scott & White Healthcare. “Nuance offers
both front-end and backend voice recognition technology to support our workflow. Physicians
can use Dragon Medical to create transcribed reports in minutes. Or, they can dictate like they
always have, with Nuance’s eScription speech engine working behind the scenes to create text
files for editing. Either way, we can create and share patient information faster than ever.”
Recognized as Best-in-KLAS for seven consecutive years, eScription is renowned for its
unprecedented ability to help healthcare organizations achieve cost savings. To date, eScription
has helped more than 300 healthcare organizations save costs; of these, 39 healthcare
organizations have saved one million dollars or more – cumulatively adding up to more than
$140 million in savings. The latest version of the eScription platform offers a variety of new
features – all driven from clinician, HIM and medical transcription feedback:

Streamlined Document Creation and Editing Process – New administration tools and
capabilities enable the Health Information Management (HIM) department to easily
prioritize, assign and when necessary, adjust the clinical document queue. Medical
transcriptionists can now easily interact with each other, with administrators and with
designated quality assurance individuals to ensure all edited documents are
comprehensive, accurate and clinically aligned.

Advanced Quality Assurance Workflow – Allows for quality assurance staff to review
medical transcriptionists’ edited documents and provide ongoing and specific feedback
on performance. By improving communication across the HIM department, healthcare
organizations can expect quality improvements to the clinical information that is
ultimately returned and used as part of the clinical workflow. For many organizations, the
new quality assurances tools will eliminate the need for third-party quality assurance
systems or teams.
“We asked Nuance for enhancements to the eScription platform that would improve our quality
assurance workflow and reporting and that is exactly what was delivered,” said Susie Oborn,
corporate manager transcription services, Intermountain Healthcare. “We are thrilled that we
now have the ability to provide timely feedback to our medical transcriptionists. As an
administrator, communication and continual improvement to workflow and quality is key to the
ongoing success of the HIM department.”
“Our medical speech solutions are proven; they support the needs and preferences of more than
450,000 healthcare providers across more than 10,000 institutions,” said Janet Dillione,
executive vice president and general manager, Nuance Healthcare. “As we broaden and deepen
our healthcare partnerships with leading provider organizations and HIT innovators, our focus
will remain steadfast on supporting the capture of high-quality clinical information that in turn
can be leveraged to drive better operational and clinical decisions as well as better patient care.”
Visit Nuance at AHIMA: booth #701, October 2-5, Salt Lake City, UT
Nuance Healthcare
Nuance Healthcare, a division of Nuance Communications, is the market leader in providing
clinical understanding solutions that accurately capture and transform the patient story into
meaningful, actionable information. Thousands of hospitals, providers and payers worldwide
trust Nuance speech-enabled clinical documentation and analytics solutions to facilitate smarter,
more efficient decisions across the healthcare enterprise. These solutions are proven to increase
clinician satisfaction and HIT adoption, supporting organizations to achieve Meaningful Use of
EHR systems and transform to the accountable care model. Recognized as “Best-in-KLAS”
2004-2010 for Speech Recognition we invite you to learn more, http://www.nuance.com/forhealthcare/index.htm.
Connect with Nuance Healthcare on:
Twitter: http://bit.ly/NuanceHCTwitter
Facebook: http://on.fb.me/NuanceHCfacebook
YouTube: http://bit.ly/NuanceHCYouTube
LinkedIn: http://linkd.in/NuanceHCLinkedIn
About Nuance Communications, Inc
Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language
solutions for businesses and consumers around the world. Its technologies, applications and
services make the user experience more compelling by transforming the way people interact with
devices and systems. Every day, millions of users and thousands of businesses experience
Nuance’s proven applications. For more information, please visit www.nuance.com.
Nuance and the Nuance logo are trademarks or registered trademarks of Nuance
Communications, Inc. or its affiliates in the United States and/or other countries. All other
company names or product names may be the trademarks of their respective owners.
Other Press Releases:

February 23 - Nuance Announces Latest Version of
Dragon for Mac Medical Speech Recognition Software

February 17 - Nuance Unveils Dragon Medical One
Platform, Bringing Physicians the Power of Speech to
EHRs and Beyond, including Mobile Productivity Apps

February 09 - Nuance Announces First Quarter 2016
Results

February 05 - Nuance Names Bob Schassler Executive
Vice President and General Manager of Nuance Mobile

February 05 - Nuance Appoints Ken Siegel as Chief
Legal Officer
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