employment history, you can either say, “Will discuss at interview” or address the issue head on. “I was terminated for absenteeism because I had car problems but I now have reliable transportation and can be at work on time every day” tells the employer that you realize how important good attendance is. Dress for success, smile, and always be prepared. According to employers, following that advice will give you the edge over other job seekers. The Western Maryland One-Stop Job Centers recently completed a survey of Western Maryland employers representing a variety of industries and occupations and ranging from small to large. The survey covered many key job search activities. Their best advice..... Tailor Your Resume to the Job Keep your resume short and professional looking. Highlight skills that are relevant to the job. Don’t overstate your qualifications. Ask someone to proofread your resume – “never have spelling or grammar errors.” Pay Attention to Your Appearance When asked to give their best three pieces of advice for job seekers, employers put appearance at the top of the list. “Dress appropriately – neat, clean, and clothes appropriate for the job” said one employer. Shorts, t-shirts, hats, body piercing, chewing gum, and cigarettes were on the “leave at home” list. A good first impression, even with the receptionist, can make a difference. An Internet job search newsletter, About Career Planning, suggests that if you’re not sure about how to dress, you may want to go to the employer’s parking lot at the beginning or end of a shift and look at how the employees dress. When you drop off your application or go for an interview, dress a little better than the employees you observed. Project a Positive Attitude A positive attitude is just as important as how you dress. Eager, enthusiastic, confident, polite, sincere, courteous, and personable were common adjectives in the employer responses. Look the employer in the eye, smile, and give them a firm handshake. Even when you are just asking for an application, it’s important to be perceived as a “go-getter”. You may get an interview on the spot. Be Prepared to Complete a Job Application 67% of the employers surveyed said they screen out applications that are incomplete. Take time at home to write down your previous employment, job title, address, phone number, and the name of your supervisor. “Be honest” was a frequent employer comment. Many employers check references or do background checks. If there are negative things in your Research the Company Find out a little bit about the company. Talk to people who work there, visit their web site, look them up in employer directories, or ask representatives from the Job Service to fill you in on what the company does and what positions they have. Always put a job title in the “Position Applied For” space of an application. Don’t make the employer try to figure out what you can do. There is no such job as “Anything”. Take the Initiative Go to every employer that has the type of work you are seeking and ask if they are hiring. Use a cover letter to sell yourself. Apply alone. Don’t bring friends or children. Prepare for the Interview Think about why someone would want to hire you (something other than “I need a job.”) Give short complete answers. Don’t talk too much. Practice with a friend on answering interview questions. Ask questions about company operations, job responsibilities, or benefits. Questions about salary shouldn’t come first. The Maryland Department of Labor, Licensing and Regulation is an equal opportunity program. Auxiliary aids and services are available, upon request, to individuals with disabilities. Be On Time Arrive ten minutes early for appointments and interviews. If you arrive late, the employer will assume you plan to arrive late to work as well. If you aren’t sure where the company is, drive there the day before so you know where it is and how long it will take to get there. www.mwejobs.com Follow up Follow up after completing an application or having an interview. Check with the employer to find out what timeframe and method to use. Send a thank you note. 55% of employers say a thank you note made them take a second look at an application. Once You Get the Job Employers Talk About Your Job Search Be timely, reliable, and responsible – a good work ethic goes a long way. Top Three Pieces of Advice from Employers ... Good attendance is essential. Show up for your assigned work schedule. Always follow the company call-in policy if you can’t make it to work. Be flexible. Listen and be cooperative when suggestions are made. Take pride in your work. 1. Pay attention to your appearance. 2. Project a positive attitude. 3. Prepare by researching the company and gathering information needed to complete an application. The Western Maryland One-Stop Job Centers have other brochures that can help you in your job search. The brochures, “15 Reasons Job Seekers are Not Hired” and “Effective Job Applications” were also developed from other employer surveys and give lots of practical advice. Many other job search resources are available at your Western Maryland One-Stop Job Centers. For locations or to access other job search information, visit the Maryland Workforce Exchange web site at www.mwejobs.com. This brochure was developed by the Washington County One-Stop Job Center with the assistance of the Washington County Business Relations Group. ...and more Western Maryland One-Stop Job Centers Hagerstown: 301-393-8200 Cumberland: 301-777-1221 Oakland: 301-334-3972 TTY users, call via the Maryland Relay Service DEPARTMENT OF LABOR, LICENSING AND REGULATION Martin O’Malley, Governor Anthony G. Brown, Lt. Governor