21st Century Instructional Guide for Career Technical Education Sports, Entertainment, and Recreation Marketing Course Business and Marketing Cluster Sports, Entertainment, and Recreation Concentration Title: Sports, Entertainment, and Recreation Marketing (WVEIS 0434) Standard Number: ME.S.SERM.1 Essential Questions: Overview of Marketing Students will develop an understanding of marketing. How is marketing interconnected within the sports, entertainment, and recreation industry? What is the economic impact of the sports, entertainment, and recreation industry in West Virginia and the United States? What are several ways that the student organization, DECA, can enhance the curriculum and impact your career goals? Students will Learning Plan & Notes to Instructor: discover the field of sports, entertainment, and Teacher should remain current on daily events recreation marketing. surrounding the sports, entertainment, and recreation industry (SER). Read newspapers, magazines and use the Internet as a valuable resource. Objectives: ME.O.SERM.1.1 Bell Ringers: Each day use the first five minutes of class to discuss a current news event that emphasizes the sports, entertainment, and recreation industry. Can use two available resources: newspaper or internet. Use a sample 100 question Sports and Entertainment test from DECA Images. Have students answer five questions each day, which can lead to a short discussion when checked. The textbooks associated with this course are filled with activities and case studies within each chapter 1 that will provide students with a vast array of enrichment projects. These should be a vital component of your curriculum. Also, welcome guest speakers to share their professional expertise. At any time throughout the course the teacher should incorporate the DECA role play scenarios for Sports and Entertainment Marketing into the curriculum. This is an excellent way to provide students with the co-curricular component of DECA. Throughout the instructional guide teachers will be informed that guided notes, enrichment projects, and PowerPoints are available to obtain and use with their lesson plans to enhance the curriculum. The material will be labeled as Supplemental Material. Please email ksallada@kcs.kana.k12.wv.us to obtain the packet. ME.O.SERM.1.2 recognize trends of sports, entertainment, and recreation as an industry in the local, state, national, and international arenas. Use a graphic organizer to have students define the three industries: sports, entertainment, and recreation. In addition, students will continue to use this instructional strategy as the lesson continues to recognize the trends associated with the sports, entertainment, and recreation industry. Continue using the graphic organizer and have students label trends associated with each industry. Divide the students into groups of four and assign each group a topic to brainstorm and report to their classmates. For example: assign one group the topic of identifying trends in the sports industry on the local, state, national, and international arenas. Another group can identify trends in the entertainment industry, etc. 2 ME.O.SERM.1.3 characterize marketing. ME.O.SERM.1.4 produce a chart of the marketing functions. ME.O.SERM.1.5 determine the elements of the marketing mix. ME.O.SERM.1.6 ME.O.SERM.1.7 assess the importance of the marketing concept. recognize the use of marketing positioning. ME.O.SERM.1.8 examine the concept of a target market. ME.O.SERM.1.9 compare types of marketing segmentation. Group activity: Divide students into groups of two and assign each group one of the seven functions of marketing. Each group should prepare a multimedia presentation using PowerPoint to present to the class. The students’ presentation should relate to how the functions directly affect a business within the sports, entertainment, and recreation industry. Students viewing the presentations should create a chart and make guided notes. Each student can create a chart of the marketing functions based upon information from the presentations and their guided notes. Marketing mix elements: product, price, place, and promotion. Supplemental Material: the graphic organizer is a great instructional strategy to use during a lecture to enhance student learning. Provide students with a variety of sports, entertainment, and recreation related products, companies, magazine advertisements, brochures, and sales promotion strategies. Have students list the ways the product can be positioned. Use the same samples and have students identify the target market. Market segmentation includes: demographics, geographics, and psychographics. Have students expand upon identifying the target market to include market segmentation. 3 Standard Number: ME.S.SERM.2 Essential Questions: Objectives: ME.O.SERM.2.1 Promotion Students will design a promotional campaign. How does promotion increase sales in the sports, entertainment, and recreation industry? What are the components of the promotional mix and its relationship to the promotional plan? How does the media, including the paparazzi, impact the publicity within the sports, entertainment, and recreation industry? Students will Learning Plan & Notes to Instructor: examine the four elements of promotion. This unit will have an enrichment project in which the students will create a promotional campaign. Supplemental Material: Creating a promotional campaign for an extracurricular club or sport at your respective school. Includes a descriptive outline of step by step directions for the students to guide them through the process. Elements of promotion: advertising, publicity, sales promotion, personal selling. Complete a graphic organizer that charts the four elements of promotion. Select a company, Nike, Walt Disney World, etc. or an entertainer, such as Miley Cyrus, and create a demonstration for the students on how each element has been enhanced. For example: How has promotion enhanced the career of Miley Cyrus? Advertising: Magazine advertisements, Disney commercials for Hannah Montana, Walmart circular with Hannah Montana products. Publicity: Disney show, Hannah Montana, Friday concert series appearance on the Today Show, and the Vanity Fair article. 4 Sales Promotion: Walmart circular featuring a Hannah Montana look-alike contest and the winner receiving a $500 shopping spree. Personal Selling: Salesclerk at Walmart sells a Miley Cyrus shirt to a customer. Have students use their own example and prepare a chart that identifies examples for each element. ME.O.SERM.2.2 recognize components of the promotional mix. ME.O.SERM.2.3 develop a logo and slogan and its relationship with a trademark. ME.O.SERM.2.4 compare the types of advertising media. Have students contact a local sports organization (Little League) and design a recruitment flyer announcing sign-ups. Students can participate in DECA’s Advertising Campaign event. Students will need to understand the difference between the promotional mix and promotional plan and how the two are interconnected. Have each student select a product connected to the sports, entertainment, or recreation industry. The student should select at least two examples they would use from each of the elements of promotion: advertising, publicity, sales promotion, and personal selling to promote the business. In addition, students need to outline their promotional plan from their promotional mix list and present to classmates. Provide students with samples of company logos and slogans. Students can design a new product for an athletic company, such as new team apparel, which will include the logo and slogan. Advertising media: television, radio, newspaper, magazine, outdoor, stadium signage, internet, transit, specialty, etc. Supplemental Material: guided notes. 5 ME.O.SERM.2.5 develop sales promotion strategies. ME.O.SERM.2.6 recognize publicity and its role in creating a positive or negative public image with SER marketing. ME.O.SERM.2.7 construct a press release. ME.O.SERM.2.8 determine the role of selling in the sports, entertainment, and recreation industry. ME.O.SERM.2.9 point out the steps of personal selling. Students will develop sales promotion strategies for the enrichment project. Also, students may gain additional practice for the DECA Team Management Decision role-plays by completing an enrichment project on a country club or a minor league baseball team. Supplemental Material: descriptive outline of step by step directions for the students to guide them through the process. Use current news events surrounding athletes, celebrities, collegiate or professional teams, etc. to identify samples of positive and negative publicity. Discuss how negative or positive publicity can impact a person, team, or company. Provide students with a sample of a press release and identify the major components. Students will compose a press release in the enrichment project. Guided lecture: Discuss the role of selling products within the sports, entertainment, and recreation industry. Steps in the sales process: 1. Pre-approach 2. Approach 3. Demonstration 4. Answering Questions 5. Closing the Sale 6. Follow – up Supplemental Material: Descriptive outline of step by step directions for the students to guide them through the sales process. 6 Standard Number: ME.S.SERM.3 Essential Questions: Objectives: ME.O.SERM.3.1 ME.O.SERM.3.2 Standard Number: ME.S.SERM.4 Essential Questions: Objectives: ME.O.SERM.4.1 ME.O.SERM.4.2 Sponsorships and Endorsements Students will analyze the purpose of sponsorships and endorsements. How can corporations justify spending millions of dollars on athletic endorsements in light of a weakening economy in the United States? How can a company create goodwill in order to offset negative publicity surrounding an athlete’s exorbitant salary or does the public really care? Students will Learning Plan & Notes to Instructor: analyze reasons for SER sponsorships and Internet research: Assign each student a company. endorsements. The student should compile information on the company’s sponsorship and endorsement of athletes, collegiate or professional teams, celebrities, events, etc. Upon completion, conduct a guided discussion in which students share their information. Tie in the essential question which highlights the question concerning the millions of dollars spent on endorsements and sponsorships. critique the advantages, disadvantages, and Create a graphic organizer outlining the advantages legal issues of sponsorships and and disadvantages of a business endorsing a endorsements. product, athlete, celebrity, collegiate or professional team, or recreational event. Legal and Ethical Issues Students will access legal and ethical issues. What is the difference between ethics, values, and morals? How can unethical behavior have long term consequences? Students will Learning Plan & Notes to Instructor: differentiate how laws impact the sports, Use guided notes to help student understand the entertainment, and recreation industries. laws surrounding the sports, entertainment, and recreation industry. The textbook you use will have a chapter devoted to helping students understand the laws. Pay particular attention to the chapter activities and case studies. examine the relevance of contracts in the SER industry. 7 ME.O.SERM.4.3 ME.O.SERM.4.4 ME.O.SERM.4.5 ME.O.SERM.4.6 ME.O.SERM.4.7 Standard Number: ME.S.SERM.5 Essential Questions: research salary caps within the sports industry. Internet Research: Assign each student a professional team to determine the salary cap. Student could also include the salaries of professional athletes. recognize legal implications of copyright and Downloading music illegally has had a major impact privacy related to the entertainment industry. on the music industry. Use a search engine to gather relevant information to enhance the lesson. Divide the students into groups of four with several groups defending why it is okay to illegally download songs and movies from the Internet. The other groups need to defend why it is illegal to download and not comply with ethical behavior. The groups will come together and use a debate format to defend their conclusions. examine legal implications of licensing of trademarked products in the SER industry. characterize ethics. Guided lecture. Use a K-W-L graphic organizer and have students list the terms ethics, values, and morals. The student should write their definition of the word (what they know). Next the student should list what they want to know about the terms and finally what they learned. The guided lecture and discussion will be a lead in for the 4.7 CSO. access the impact of unethical behavior within Writing Across the Curriculum – Students will the sports and entertainment industry. compose a one-two page paper on how the unethical behavior of athletes and celebrities can impact society, sponsorships, and endorsements. The question: Should an athlete or celebrity be a positive role model or should his/her private life remain private? Risk Management Students will explain the importance of risk management. What impact does risk have upon the sports, entertainment, and recreation industry? How can the three types of risk: natural, economic, and human, economically impact the sports, entertainment, and recreation industry? 8 Objectives: ME.O.SERM.5.1 Students will classify risks. ME.O.SERM.5.2 analyze the importance of security and insurance. examine methods to prevent, reduce, control, or transfer risks. ME.O.SERM.5.3 Standard Number: ME.S.SERM.6 Essential Questions: Objectives: ME.O.SERM.6.1 Learning Plan & Notes to Instructor: Use guided notes to help students classify the types of risks and the role of risk management. This unit will have an enrichment project in which the students will understand the concept of risk, the importance of security, and create ways to prevent, reduce, control, and transfer risks. Supplemental Material: Sample role play. Descriptive outline of step by step directions for the students to guide them through the process. Students will create a security plan within the enrichment project. Use guided notes and lecture to inform students of the types of methods that are used to manage risk. Students will create ways to reduce risk within the enrichment project. Product Management Students will explain the relevance of product merchandising and branding. How does customer loyalty enhance a brand and a company’s image? How do the components of the product mix enhance a customer’s buying decision? Students will Learning Plan & Notes to Instructor: recognize the relationship between branding Define branding and discuss how a brand can and merchandising in the SER industry. enhance a company or team’s image. Include: brand recognition, loyalty, prestige, and reputation. Students can compile a list of brands from various categories: food, clothing, etc. that they use. Use the list as a forum for a class discussion. Order the DVD: Swoosh! Inside Nike: Exclusive Courtside Seats To An All-Star Business Story from the NBC store. Access online at www.nbcuniversalstore.com 9 ME.O.SERM.6.2 determine merchandising opportunities for a SER event. ME.O.SERM.6.3 compare food and beverage opportunities that exist within the SER industry. Standard Number: ME.S.SERM.7 Essential Questions: Career Development Students will research career opportunities in the sports, entertainment, and recreation industry. What are the essential qualities and skills needed for individuals seeking a career in the sports, entertainment, and recreation industry? Why is important to have experience and education to enhance your career goal? What skills are necessary to obtain employment within the different segments and management levels of the sports, entertainment, and recreation industry? Students will Learning Plan & Notes to Instructor: research sports, entertainment, and recreation The textbook you select will have a chapter devoted career opportunities at the mentorship, to career opportunities in the sports, entertainment, internship, entry, mid-management, and upper- and recreation industry and will be an excellent management levels. resource for students to understand the different career paths. Other resources include: Internet research, industry guest speakers, interest/aptitude surveys, field trips, Occupational Outlook Handbook, and career books associated with the industry. Objectives: ME.O.SERM.7.1 Group Activity: Students should select an event in which they emphasize merchandise that could be sold at a collegiate or professional game, concert, golf tournament, etc. Students should prepare a display board or multimedia presentation showcasing the merchandise. Alternative enrichment: students can design their own merchandise or specialty advertising. Group activity: Assign each group to a different venue: stadium, coliseum, movie theatre, country club, hotel, etc., and compile a summary that identifies the on-site food and beverage opportunities that exist. Summary could include the following examples: on-site vs. contracted vendors, menu items, beverages, mobile vendors, kiosk, luxury suites, snack machines. 10 ME.O.SERM.7.2 ME.O.SERM.7.3 Standard Number: ME.S.SERM.8 Essential Questions: research the education and training needed for a sports, entertainment, and recreation job/career. compare career and technical programs, colleges, and universities in West Virginia offering a post-secondary degree in the sports, entertainment, and recreation industry. Use brainstorming, guided notes, and lecture to help students identify the skills necessary to obtain employment within the different segments and management levels of the sports, entertainment, and recreation industry. Resources – Internet; catalogs; Occupational Outlook Handbook; guest speakers; field trips Compile a list of vocational schools, community, and two-year and four year colleges and universities in West Virginia that offer degrees associated with the sports, entertainment, and recreation industry. Also, include colleges and universities in other states, such as Culinary Institute of America, Johnson and Wales, Virginia Tech, etc. Assign each student a school. Students should use the Internet to access the school’s website and compile information in relation to tuition, program of studies, including coursework. Have students create a PowerPoint that showcases their assigned school to classmates with an informative presentation. While viewing the presentations, the classmates should use a graphic organizer that permits the students to list important highlights, especially tuition. Participating in a Local Student Organization Students will participate in a local student organization. How does the current economic state of the economy affect your career goals, educational opportunities, and employment opportunities? Is an individual born with the characteristics of a leader or is it a skill that can be enhanced? What are the qualities of a leader? How can the student organization, DECA, significantly impact your leadership skills and opportunities? 11 Objectives: ME.O.SERM.8.1 ME.O.SERM.8.2 ME.O.SERM.8.3 21st Century Skills Information and Communication Skills: Students will assess the purposes and goals of a local student organization. discover the benefits and responsibilities of participation in a local student organization as an adult. Learning Plan & Notes to Instructor: Teacher should expose students to the student organization, DECA. Students should have an opportunity to attend DECA Fall Conference in October, NARCON in November, State Conference in March, educational field trips to New York City and Walt Disney World in December, and National Conference in April. demonstrate leadership skills through Teacher should serve as the DECA advisor and participation in local student organization allow students the opportunity to participate in the activities such as meetings, programs, and student organization, DECA, in order to enhance projects. their leadership skills and educational opportunities. Learning Skills & Technology Tools Teaching Strategies Evidence of Success Culminating Activity 21C.O.9 Student recognizes information The student should Students will display 12.1.LS1 needed for problem solving, participate in projectappropriate leadership, can efficiently browse, search based learning activities to communication, and and navigate online to access achieve the standard. interpersonal relevant information, evaluates Project-based learning traits/behaviors in information based on credibility, can include: personal applications social, economic, political and collaboration with and/or ethical issues, and Designing an others. Students will presents findings clearly and advertisement, direct use basic computer persuasively using a range of mail, or brochure. operations to complete technology tools and media. Creating a PowerPoint. tasks and projects. 12 21C.O.912.1.LS3 Student creates information using advanced skills of analysis, synthesis and evaluation and shares this information through a variety of oral, written and multimedia communications that target academic, professional and technical audiences and purposes. 21C.O.912.1.TT4 Student uses audio, video, pictures, clip art, moviemaker programs, webpage design software, electronic documents and other files to collaborate for the creation of electronic products that inform multiple audiences both inside and outside the school environment. Designing a commercial/video using Windows Movie Maker. Participating in DECA individual and management team decision making role plays, available through DECA Images. Students will utilize and enhance presentation skills. Teacher will use a grading rubric to objectively critique student’s work. Students will use Microsoft Publisher, Word, PowerPoint, and Windows Movie Maker software. 13 Thinking and Reasoning Skills: 21C.O.912.2.LS3 21C.O.912.2.LS4 Student engages in a problem solving process by formulating questions and applying complex strategies in order to independently solve problems. Student visualizes the connection between seemingly unrelated ideas and independently produces solutions that are fresh, unique, original and well developed. Student shows capacity for originality, concentration, commitment to completion, and persistence to develop unique and cogent products. The student should participate in projectbased learning activities to collaborate with team members on using creative thinking and problem solving skills to develop the most feasible strategy for their case study. Project-based learning, including DECA team management roleplays, can include: Designing an advertisement, direct mail, or brochure. Creating a PowerPoint. Designing a commercial/video using Windows Movie Maker. Project-based learning and case studies. Have students read and present the case scenarios for the DECA individual and management team decision making role Students will display appropriate leadership, communication, and interpersonal traits/behaviors in personal applications and collaboration with others. Students will use basic computer operations to complete tasks and projects. Students will utilize and enhance presentation skills. Teacher will use a grading rubric to objectively critique student’s work. 14 21C.O.912.2.TT2 Personal and Workplace Skills: 21C.O.912.3.LS1 Student collaborates with peers, experts and others to contribute to a content-related knowledge base by using technology to compile, synthesize, produce, and disseminate information, models, and other creative works. Student remains composed and focused, even under stress, willingly aligns his/her personal goals to the goals of others when appropriate, approaches conflict from winwin perspective, and derives personal satisfaction from achieving group goals. plays, available through DECA Images. The student should participate in projectbased learning to collaborate with team members on using creative thinking, and problem solving skills to develop the most feasible strategy for their case study. Project-based learning, including DECA team management roleplays, can include: Designing an advertisement, direct mail, or brochure. Creating a PowerPoint. Designing a commercial/video using Windows Movie Maker. Students will display appropriate leadership, communication, and interpersonal traits/behaviors in personal applications and collaboration with others. Students will use basic computer operations to complete tasks and projects. Students will utilize and enhance presentation skills. Teacher will use a grading rubric to objectively critique student’s work. Project-based learning and case studies. Have students read and present the case scenarios for the DECA individual and management team 15 decision making role plays available through DECA Images. Active participation in DECA, by assuming leadership in office, attending state and national conferences, and community service projects. 21C.O.912.3.LS2 21C.O.912.3.LS3 Student independently considers multiple perspectives and can represent a problem in more than one way, quickly and calmly changes focus and goals as the situation requires, and actively seeks innovations (e.g. technology) that will enhance his/her work. Student demonstrates ownership of his/her learning by setting goals, monitoring and adjusting performance, extending learning, using what he/she has learned to adapt to new situations, and displaying perseverance and commitment to continued learning. 16 21C.O.912.3.LS4 21C.O.912.3.LS5 21C.O.912.3.LS6 Student demonstrates ethical Community service behavior and works responsibly projects. and collaboratively with others in the context of the school and the larger community, and he/she demonstrates civic responsibility through engagement in public discourse and participation in service learning. Student exhibits positive leadership through interpersonal and problemsolving skills that contribute to achieving the goal. He/she helps others stay focused, distributes tasks and responsibilities effectively, and monitors group progress toward the goal without undermining the efforts of others. Student maintains a strong focus on the larger project goal and frames appropriate questions and planning processes around goal. Prior to beginning work, student reflects upon possible courses of action and their likely consequences; sets objectives related to the larger goal; and establishes benchmarks for monitoring progress. While working on the project, student adjusts time Student participates in a community service project. 17 21C.O.912.3.TT2 21C.O.912.3.TT3 21C.O.912.3.TT5 and resources to allow for completion of a quality product. Student works collaboratively to acquire information from electronic resources, conducts online research, and evaluates information as to validity, appropriateness, usefulness, comprehensiveness and bias. Student evaluates current trends in information technology, discusses the potential social, ethical, political, and economic impact of these technologies, and analyzes the advantages and disadvantages of widespread use and reliance on technology in the workplace and society. Student models ethical Adherence to county behavior relating to security, policy for Internet usage. privacy, computer etiquette, passwords and personal information and demonstrates an understanding of copyright by citing sources of copyrighted materials in papers, projects and multi-media presentations. Student advocates for legal and ethical behaviors among peers, family, and community regarding the use of technology and information. Policy 2460-Safety and Acceptable Use of the Internet by Students and Educators. 18 Learning Skills & Technology Tools Entrepreneurship Skills: B D E H Culminating Assessment: Student understands the personal traits/behaviors associated with successful entrepreneurial performance. Student understands concepts, strategies, and systems needed to interact effectively with others. Student understands concepts and procedures needed for basic computer operations. Student understands concepts and strategies needed for career exploration, development, and growth. Teaching Strategies Culminating Activity Students will process leadership, personal management, communication, and interpersonal skills as they engage in collaborative work, decision-making processes, operate multimedia equipment, and draw career conclusions. Evidence of Success Students will display appropriate leadership, communication, and interpersonal traits/behaviors in personal applications and collaboration with others. Students will use basic computer operations to complete tasks and projects. Students will draw conclusions regarding educational requirements, job duties, and salary expectations in their area of interest. Culminating Assessment Supplemental Material: Teachers and students will be provided with a detailed lesson plan and stepby-step guide with instructions for completing this project. Students should be divided into groups of two. Each group will create a promotional folder for a client who is planning a dream vacation. The students should present their client with the following: Brochure. PowerPoint Enhancement video using Windows Movie Maker software Itinerary DECA Written Events Student Portfolio 19 Links and Other Resources: Technical Skills Performance Assessment Links and Other Resources Related Websites: Advanced Distributed Learning www.adlnet.org America's Career InfoNet www.acinet.org America's Job Bank www.ajb.org America's Service Locator www.servicelocator.org A*S*K Institute www.ASKInstitute.org Ballparks of Baseball www.ballparksofbaseball.com CareerOneStop www.careeronestop.org Career Voyages http://www.careervoyages.gov/index.cfm Employment & Training Administration www.doleta.gov The Job Accommodation Network (JAN) http://www.jan.wvu.edu Marketing Education Association www.nationalmea.org 20 Marketing Education Resource Teaching Cite www.marketingteacher.com Marketing Education Review www.marketingeducationreview.com Marketing Education Teaching Ideas www.knowthis.com/academic/marketinged.htm MBA Research and Curriculum Center www.mark-ed.org Monthly Labor Review Online: Labor Force Archives http://www.bls.gov/opub/mlr/indexL.htm#Labor force National DECA www.deca.org National Retail Federation www.nrf.com Occupational Information Network www.doleta.gov/programs/onet Office of Disability Employment Policy www.dol.gov/odep Pathways to Success http://careertech.k12.wv.us/pathwaystosuccess/ U.S. Department of Labor in the 21st Century http://www.dol.gov/ West Virginia Career and Technical Education http://careertech.k12.wv.us/ 21 West Virginia Earn A Degree Graduate Early (EDGE) http://www.wvtechprep.wvnet.edu/edge.htm Workforce West Virginia https://www.workforcewv.org/ Contacts: Contacts Marketing Teachers: See Marketing/DCT Directory Marketing Coordinator: Betty Sias, bsias@access.k12.wv.us OCTI Assistant Executive Director and EOCTST Coordinator: Donna Burge-Tetrick OCTI Executive Director: Gene Coulson 22