Request for Proposal TITLE OF PROJECT REQUEST FOR PROPOSAL (RFP) For TITLE OF PROJECT Distributed by: Valencia Stoudamire Contract Sourcing Specialist Henry Ford Health System DATE Henry Ford Health System 1 CONFIDENTIAL Request for Proposal TITLE OF PROJECT TABLE OF CONTENTS Page No. Section I Background Information 3 Section II General Instructions 7 Section III Overview 12 Section IV Vendor Information 17 Section V Evaluation 19 Section VI Insurance Requirements 20 Attachments: 1. Consultant/Professional/Technical Contractual Services 2. Purchase Order Terms and Conditions 3. Business Associate Agreement Henry Ford Health System 2 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section I: Background Information Henry Ford Health System (HFHS) is a Michigan not-for-profit corporation governed by a 21member Board of Trustees. Advisory and affiliate boards comprising 150 Trustee volunteer leaders provide vital links to the communities served by the System. HFHS is managed by President and Chief Executive Officer Nancy Schlichting. HFHS is one of the nation’s leading comprehensive, integrated health systems. It provides financing and healthcare delivery, including acute, specialty, primary and preventive care services backed by excellence in research and education. Founded in 1915 by auto pioneer Henry Ford, it is committed to improving the health and well-being of a diverse community. Hospitals Henry Ford Hospital – An 802-bed tertiary care hospital, education and research complex in Detroit’s New Center Area is the flagship hospital for HFHS. The hospital is recognized for clinical excellence and innovation in the fields of cardiology and cardiovascular surgery, neurology and neurosurgery, orthopaedics and sports medicine, organ transplants, and treatment for prostate, breast and lung cancers. HFH is a Level 1 trauma center. Henry Ford Wyandotte Hospital – A 379-bed acute care hospital serves the Downriver and western Wayne County communities. It offers a full range of clinical services, including general medicine, a center for bariatrics, surgery, birthing center, and 24-hour emergency care. HFWH also provides physical medicine, rehab, adult mental health and neurosurgical services. Its Center for Health Services in Brownstown Township offers medical imaging, ambulatory surgery, 24-hour emergency care, a sleep lab and other services. Henry Ford Macomb Hospitals - Delivers comprehensive, advanced care to Macomb County residents; includes 349-bed Henry Ford Macomb Hospital in Clinton Township, with nationallyrecognized quality, 24-hour emergency care, stroke and chest pain centers, and comprehensive cancer, women's, orthopedic and cardiovascular care; 203-bed Henry Ford Macomb-Warren Campus, with a bariatric surgery center, inpatient rehab, comprehensive orthopedics and 24hour emergency care; and 86-bed Henry Ford Macomb-Mt. Clemens Campus, with inpatient, outpatient and emergency psychiatric services. Five health centers in Bruce Township, Washington Township, Richmond, Fraser and Chesterfield Township offer a variety of outpatient and primary care services. Henry Ford West Bloomfield Hospital - Located in West Bloomfield, the 300-bed, all private room hospital opened with 191 beds, with an additional 109 beds expected to open in 2011. It provides comprehensive medical care, including 24-hour emergency care, neurosciences, women's and children's health, orthopaedics, diagnostic testing and a wellness center with complementary therapies. Henry Ford West Bloomfield offers a mixed model of medical staff including Henry Ford Medical Group (HFMG) doctors and private community doctors. The Henry Ford Medical Group The Henry Ford Medical Group is one of the nation’s largest group practices, with 1,100 physicians and researchers in 40 specialties who staff Henry Ford Hospital and 29 Henry Ford medical centers. Henry Ford has more physicians listed as “Top Docs” than any other hospital in metro Detroit in the book America’s Top Doctors. Henry Ford’s 29 medical centers are located in Wayne, Oakland, Macomb and Washtenaw counties. Some Medical Group Henry Ford Health System 3 CONFIDENTIAL Request for Proposal TITLE OF PROJECT physicians also are on staff at other Henry Ford Hospitals. Three medical centers provide 24hour emergency care and ambulatory surgery and are primary care stroke centers. The Medical Group is a national leader in using e-Prescribing, an innovative electronic computer program that allows physicians to write prescriptions from a personal computer or wireless device and send them directly to a pharmacy. It has proven to improve patient safety, increase generic medication rates, and reduce costs for the patient and health system. E-visits, another unique program, allows patients to communicate with their physician via e-mail. The Medical Group has established disease management programs for the following chronic conditions: coronary artery disease, chronic heart failure, diabetes, asthma and depression. Henry Ford has partnered with various employers and insurers to conduct successful pilot programs that demonstrate improvement in control of risk factors and a reduction in medical costs. Efforts are under way to extend the pilot programs to wider patient populations. Our Clinical Excellence Heart and Vascular Institute – A leader and innovator in comprehensive care, research and education offering one of the nation’s largest and most successful heart failure and transplant programs. Specialties include electrophysiology, interventional cardiology, rehab, cardiac and vascular surgery and preventive services such as Heart Smart® education. Josephine Ford Cancer Center – One of the largest cancer centers in Michigan provides a variety of services in six treatment facilities throughout southeast Michigan, including the Henry Ford Novalis® Shaped Beam Surgery Program, radiation therapy, chemotherapy, surgical oncology and support groups. Henry Ford Transplant Institute – The Institute is one of the busiest in Michigan for heart, lung, kidney-pancreas, liver organ and bone marrow transplantation, and one of only two multiorgan transplant centers in the state. It also has its own organ donor awareness program called LifeShare. Henry Ford Behavioral Health Services (BHS) - offers mental health and substance abuse treatment programs for people of all ages. Major components of the behavioral health care delivery system include: Kingswood Hospital, A 100-bed hospital in Ferndale that offers inpatient care for child, adolescent and adult patients with acute episodes of mental illness, 24hour intake, dual diagnosis, intensive outpatient programs and day-hospital care. Maplegrove Center is a nationally recognized center in West Bloomfield offering residential (67 beds) and outpatient treatment of substance abuse to adolescents and adults. BHS has numerous outpatient centers located strategically throughout the greater metro Detroit area, offering a full range of diagnostic, treatment, and preventive services for persons of all ages with behavioral health concerns. Neuroscience Institute – One of the top programs in the country that includes a National Institutes of Health stroke care and research center, a comprehensive epilepsy and Parkinson’s disease treatment and surgery program, one of the largest neurosurgery spine programs in Michigan, and the Hermelin Brain Tumor Center. Community Care Services Services include Henry Ford Health Products, a medical supply retailer; Pharmacy Advantage, a mail order pharmacy service; Henry Ford Medical Center Pharmacies and Henry Ford Health System 4 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Fairlane Pharmacy Services, which provides IV therapy and medication to long-term care facilities; Pharmacy Care Management, which manages medication for patients; Greenfield Health Systems, a dialysis and blood therapies provider; Lifeline, an emergency-alert system; Henry Ford Extended Care, a private-duty nursing service; Henry Ford Home Health Care, a Medicare-certified home health care agency; Occupational Health, which provides workplace injury prevention, evaluation, treatment and safety; Center for Senior Independence, an alternative to nursing home care for the frail elderly; Henry Ford Continuing Care Corporation, with nursing homes in Harper Woods (153 beds) and Roseville (172 beds). Also included in Community Care is Henry Ford Hospice, providing palliative and hospice services in a variety of settings, including residences in Oakland and Macomb counties, Kaleidoscope Kids, a program for children with terminal and chronic illnesses, and SandCastles, a grief support program for children, teens and their families; Henry Ford OptimEyes, in partnership with Eye Care Services, provides a full continuum of eye care in southeast Michigan; Josephine Ford Cancer Center-Downriver, located in Brownstown Township, provides clinical and support services for cancer patients in the Downriver region. Health Alliance Plan Health Alliance Plan (HAP) serves more than 1,700 employer groups and about 500,000 members. HAP is a nonprofit managed care organization that facilitates health care coverage through an expansive, flexible product portfolio: Commercial HMO, Point of Services (POS), Preferred Provider Organization (PPO) and Exclusive Provider Option (EPO) plans as well as High Deductible Health Plans with Health Savings Accounts and Health Reimbursement Accounts, Medicare solutions, individual plans and Health Coverage Continuation Plans. HAP's commercial HMO received excellent accreditation from the National Committee for Quality Assurance (NCQA). Alliance Health and Life Insurance Co. PPO received full accreditation from NCQA. For more information, visit hap.org. Research and Education Teaching, research and advanced patient care make HFHS a premier academic medical center. Affiliated with Wayne State University’s School of Medicine, Henry Ford provides innovative physician training programs and collaborates on leading-edge medical research. Research studies – More than 150 medical specialists and research scientists, including more than 60 full-time researchers, are involved in several hundred individual research projects. Subjects include stroke, hypertension, heart disease, cancer, osteoporosis, arthritis, sleep disorders, diabetes and lung diseases. Research funding – More than $60 million in annual funding is received from internal and outside sources, including the National Institutes of Health (NIH), other governmental sources, businesses and private foundations. HFHS ranks in the top 6 percent of all institutions granted funding by the NIH and the U.S. Public Health Service. Education – HFHS is a state and national leader in medical education for medical students, interns, residents and fellows and the continuing education of faculty, affiliated physicians, nurses and allied health professionals. Each year, HFHS trains more than 1,500 future physicians. Henry Ford Hospital trains more than 500 medical students and 125 fellows in 46 accredited programs; an additional 25 fellows participate in unaccredited specialized programs. Henry Ford Macomb Hospitals and Henry Ford Wyandotte Hospital train more than 200 osteopathic medical students and 200 residents in their 20 accredited programs. In 2009, continuing medical education opportunities were provided to more than 55,700 physicians, nurses and allied health professionals. The Center for Simulation, Education and Research Henry Ford Health System 5 CONFIDENTIAL Request for Proposal TITLE OF PROJECT provided over 12,000 participants a risk-free environment where state-of-the art computers and mannequins simulate hundreds of medical conditions, allowing health care professionals to practice and augment their skills. HFHS By the Numbers More than 19,020 full-time equivalent HFHS employees, including 5,022 nurses (375 from Canada) and 3,897 allied health professionals; more than 23,000 total HFHS employees The Henry Ford Medical Group is comprised of physicians and scientists from 60 countries around the globe 3.3 million patient visits and 81,000 surgical procedures performed at HFHS (2009) 97,000 patients admitted to HFHS hospitals (2009) Revenue: $3.97 billion; Net Income $30.4 million; Uncompensated care: $173 million (2009) More than 60% of HFHS admissions are by persons age 50 and older (2009) Payor distribution: Medicare, 32%; HAP, 23%; Blue Cross, 16%; other, 15%; and Medicaid, 13% Philanthropy We invite all vendors interested to become a donor in Henry Ford's patient care, research and education philanthropic programs. To learn more about Henry Ford's philanthropic support programs, please contact Jennifer Harmon at 313-876-9874. Henry Ford Health System 6 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section II: Standard Instructions The primary contact for the Henry Ford Health System Customer Engagement Survey Administration RFP is: Name: Title: Address: Location: Phone: Email: Valencia Stoudamire Contract Sourcing Specialist, Supply Chain Management 1 Ford Place, Detroit, MI 48202 Suite 5EF 313-874-6429 vstouda1@hfhs.org (Email address contains the number “1”, not the letter “l”.) *Vendors may contact Valencia via email at any time between the issuance of this document and the due date of proposals to BUYER. Until vendors are notified of their status (award or decline) in the RFP process, vendors are not to contact other HFHS employees or any member of its staff or physicians regarding this RFP without permission from the HFHS Primary contact. *Failure to comply with this direction and processes for communication and procedures as stated within this document may disqualify the bidder at HFHS sole discretion. *Please do not use this document as the template for your proposal. You may copy and paste information as needed to complete your proposal but please do not imbed your response inside of this RFP document. For purposes of this RFP, the following terms will have the meaning given below: HFHS: Henry Ford Health System Campus/Site/Institution: A Henry Ford Health System owned or affiliated entity. RFP: Request for Proposal 1) Upon selection of vendor and proposal, it is expected that this RFP and the proposal, either in part or whole, may, at the sole discretion of HFHS, be incorporated by reference into a supporting contract for proposed structure addressing all equipment, products and services. Notwithstanding the above, the RFP and proposal will function as the contract for the project until a final contract is exercised as to not hinder the progress of the proposal. 2) In preparing your response, be aware of the following required Henry Ford Health System contract terms and conditions: a. Payment is only made after the submission of an authorized invoice referencing a valid Henry Ford Health System purchase order number. b. Henry Ford Health System DOES NOT make regular payments based on the passage of time and only pays for services performed or work delivered AFTER it is accomplished in a satisfactory way. Henry Ford Health System 7 CONFIDENTIAL Request for Proposal TITLE OF PROJECT c. Henry Ford Health System standard terms and conditions will apply to any contract resulting from this RFP unless different terms are mutually agreed to by HFHS. (Reference Purchase Order Terms and Conditions, Attachment 2) d. Vendor proposals are firm and irrevocable for a period of 12 months from the date and time of response to this RFP. e. All cost incurred in responding to this RFP will be borne by the responder. f. Proposals submitted in response to this solicitation are irrevocable following the closing date. This period may be extended by written mutual agreement between the responder and Henry Ford Health System. g. Vendor's response to this RFP must be received at the stated RFP return address no later than the specified Response date. Upon receipt, packages will be dated, time stamped showing the hour and date received and confirmation will be provided. h. Late proposals will only be considered at the convenience and discretion of HFHS. i. Only RFP /Bid responses in the prescribed written and electronic format will be accepted. Failure to comply with the prescribed format and requirements risks elimination from process. j. Only RFP /Bid responses in the prescribed written and electronic format delivered by regular and electronic mail will be considered binding. k. An authorized member of the company must sign each hard copy of the proposal in blue or black ink. l. Proof of authority of the person signing shall be furnished upon request. 3) Not withstanding anything to the contrary, Henry Ford Health System reserves the right to: a. Reject any and all proposals received in response to this RFP. b. Select for contract negotiation, a proposal other than the one with the lowest cost. c. Waive or modify any informalities, irregularities, or inconsistencies in proposals received and/or accept a late written modification requested by Henry Ford Health System if the proposal itself was submitted on time and if the modified proposal is more favorable to Henry Ford Health System. d. Negotiate any aspect of the proposal with any vendor, terminate negotiations and select the next most responsive vendor. e. Prepare and release a new RFP, or take such action as deemed appropriate if negotiations fail to result in an agreement. Henry Ford Health System 8 CONFIDENTIAL Request for Proposal f. TITLE OF PROJECT Change the evaluation criteria or modify any other provision in this RFP provided all vendors are notified of the change at the same time. g. Award the contract in whole or in part to one or more bidders 4) Supplier will clearly indicate the terms and period for any applicable warranty. 5) All press releases involving HFHS and the vendor will be approved by HFHS prior to public release. 6) The vendor will cooperate with any third parties necessary to achieve a successful completion of the project. HFHS reserves the right to determine if a third party involvement is necessary, and to approve of the third party. 7) Any request for change of scope will be made as a written request to the vendor 8) The project oversight team will strive to resolve all conflicts which may arise. In the case where resolution is not obtained by this group, additional HFHS and vendor leadership will be asked to intercede. 9) All materials submitted in response to this RFP will become property of Henry Ford Health System. If the responder submits information in response to this RFP that it believes to be trade secret materials, the responder must: a. Clearly mark all trade secret materials in its response at the time the response is submitted. b. Include a statement with its response justifying the trade secret designation for each item, and c. Defend any action seeking release of the materials it believes to be trade secret, and indemnify and hold harmless Henry Ford Health System, its agents and employees, from any judgments or damages awarded against Henry Ford Health System in favor of the party requesting the materials, and any and all costs connected with that defense. This indemnification survives Henry Ford Health System's award of a contract. In submitting a response to this RFP, the responder agrees that this indemnification survives as long as the trade secret materials are in possession of Henry Ford Health System. d. Henry Ford Health System will not consider the prices submitted by the responder to be proprietary or trade secret materials. 10) No person may act as or employ a lobbyist for compensation that is dependent upon the result or outcome of any legislation or administrative action related to the products and/or activities in this RFP. 11) The successful responder will be required to submit acceptable evidence of insurance coverage requirements prior to execution of the contract. Henry Ford Health System 9 CONFIDENTIAL Request for Proposal TITLE OF PROJECT 12) Vendor selected at the outcome of this process will be required to represent and warrant that it is not an excluded vendor under any governmental programs, including Medicare and Medicaid. In the event that a Vendor becomes an excluded vendor, HFHS shall have the right to immediately, without any advance notice period, terminate any forthcoming agreements. Such termination would be deemed to be for cause. In addition, Vendor will agree that no Vendor employee or agent that becomes an excluded person from the governmental programs will perform any services for HFHS under any agreement. In the event that a Vendor employee or agent becomes excluded during the duration of an agreement, Vendor will notify HFHS in writing and immediately remove this Vendor employee or agent from performing services at HFHS. 13) These Instructions to Bidders for services as described within this document are presented on behalf of HFHS, hereafter referred to as BUYER 14) Proposals will be evaluated on the basis of conformance to the Requirements and Terms and Conditions; product/service features, specifications, performance, and reliability; vendor experience; the experience of users of the vendors product/service; delivery and implementation schedule; service capabilities; user training and support services; financial proposals; presentations from vendor (if invited to that phase of the process) and overall responsiveness to this Request for Proposal (RFP); 15) The order in which the above selection criteria are listed is not necessarily indicative of their relative importance. It is expected that vendors submitting proposals will demonstrate extensive and substantial qualifications, capabilities, and experience in manufacturing, installing, and servicing the equipment sought or services requested, including successful provision of similar goods and services to comparable institutions 16) BUYER intends to select a vendor on the basis of proposals received in response to this RFP and any other information it obtains from other sources regarding the service/product and the vendor. BUYER staff may also make site visits to vendor installations. BUYER reserves the right to make its final decision independent of any or all of the above factors 17) BUYER reserves the right to solicit service contract bids from qualified independent service organizations, in the interest of reducing costs as applicable 18) All vendor representatives will be required as applicable to sign the Software Usage Policy prior to providing any services for HFHS. 19) BUYER will own all intellectual capital resulting from this contract. 20) This request for proposal does not obligate HFHS to award a contract or complete the project, BUYER may choose, at its discretion, to exclude certain entities. HFHS reserves the right to cancel the solicitation if it is considered to be in its best interest 21) All vendor representatives will be required to sign the Non-Disclosure/Patient Confidentiality forms prior to providing any services for BUYER. 22) BUYER reserves the right to request the removal of any vendor staff not performing to the expectations of BUYER and demand a skilled replacement. Henry Ford Health System 10 CONFIDENTIAL Request for Proposal TITLE OF PROJECT 23) Vendors are required as applicable to complete and sign the attached Vendor Portal Access Agreement that governs need-to-know access to HFHS information, privacy and security policies, user id and password, accuracy and updating information, terminations, violations and continued confidentiality. Confidentiality This document contains proprietary and confidential information of Henry Ford Health System (HFHS) that is provided for the sole purpose of permitting the recipient to evaluate the information contained herein. In consideration of receipt of this document, the recipient agrees to maintain such information in confidence and is not to reproduce or otherwise disclose or distribute this information to any person outside of the group directly responsible for evaluation of its contents, without the express written permission of HFHS. Use or disclosure of this document and the Henry Ford Health System logo in whole or in part for purposes other than the pursuit of a business relationship with HFHS is expressly forbidden. Henry Ford Health System 11 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section III: Project Overview SPECIFIC SCOPE OF PROJECT HERE Additionally, Henry Ford Health System understands the importance of strategically sourcing the products and services that we use in administering care to our patients. A Request for Proposal (RFP) process enables the System to periodically test the market for the highest quality products and services at the most competitive price. This RFP for a _________ partner is being issued to meet the aforementioned objectives. HFHS will be looking to implement and go live with the partner selected at the outcome of this process by __________ 2010. C. Project Assumptions These assumptions may or may not change during the project sourcing and negotiation process. HFHS will notify supplier(s) of any change in assumption via email or other written means of communication. Desired Contract Length: Three (3) years with the ability for HFHS to terminate without cause upon 90-days written notice to vendor. Timeline: TBD RFP to go out to bidders Questions regarding RFP due from vendors Deadline: 12:00 PM (EST) for proposal submission Vendor presentations (if requested by Buyer) Vendors notified of their status in the process D. Project Requirements HFHS has identified a preferred direction with requirements supporting the desired outcome of this contract. Respondents must address and explain how they will meet all specifications outlined in the table below. The success of this RFP will require the combined efforts and coordination of HFHS management and staff and the chosen business partner. Please restate the question or requirement that you are responding to. While you may copy the table below, please do not use this document as the template for your proposal. Please submit your responses in the format requested. proposals not submitted in this format. HFHS reserves the right to reject Henry Ford Health System Customer Engagement Survey Administration RFP Requirements/Questions A. SUBHEADING 1 (IF APPLICABLE OR NEEDED) 1 Henry Ford Health System 12 CONFIDENTIAL Request for Proposal TITLE OF PROJECT 2 3 4 5 6 7 8 Describe your company's supplier diversity program and/or any affiliation or active membership with a national or local supplier diversity council advocacy organization. If your company is minority-owned and operated, please provide information describing your minority status as defined by the National Minority Supplier Development Council (NMSDC) the Women's Business Enterprise Nation Council, or the Small Business Administration. INCLUDE THIS LANGUAGE IN EVERY RFP B. SUBHEADING 2 9 10 11 C. SUBHEADING 3 12 13 14 15 16 D. SUBHEADING 4 17 18 19 E. SUBHEADING 5 20 21 22 23 24 F. SUBHEADING 6 25 26 27 28 G. Pricing a) Please describe your pricing structure and provide a quote for all costs associated with partnering with HFHS for SERVICE. Please include an 29 itemized list of everything included in your pricing. b) Please provide a quote for services listed in this RFP that may not be included in your standard pricing structure. Responders may propose additional solutions or alternative suggestions if they will substantially improve the results of the project but the scope of the proposal must meet minimum requirements. Henry Ford Health System 13 CONFIDENTIAL Request for Proposal TITLE OF PROJECT E. Vendor Compliance When submitting your proposals and meeting with HFHS staff, please note the following as taken from Henry Ford Health System’s Vendor Compliance Policy and Procedures: Cash or other incentive programs are strictly prohibited at any HFHS location. No Vendor promotional items (pens, penlights, paper pads, etc. featuring product names) of any kind from Vendors are permitted within HFHS locations. No food of any kind will be directly supplied by Vendors for employees at any HFHS location. Vendors are not permitted to distribute, post, or leave any type of unsolicited printed or handwritten material, advertisements, signs or invitations at any HFHS location. Vendor-sponsored raffles, lotteries or contests which result in gifts to the winner are forbidden. Promotion of drugs against established Drug Policies is strictly prohibited. Vendors who discuss such agents will be suspended from visiting HFHS locations pending review of the event. If the vendor is found in violation of any policy, the ability to visit any HFHS location will be suspended for a minimum of one month. Repeated and flagrant violations can result in indefinite suspension of privileges for the individual and, if necessary, the company. Preprinted prescription pads from Vendors are not permitted at any HFHS location. No personal gifts from vendors of any kind are permitted at any HFHS location or to any staff. F. Proposal Facilitator Contact and Submission Information Prospective responders who have questions regarding this RFP should only contact: Name: Title: Address: Location: Phone: Email: Valencia Stoudamire Contract Sourcing Specialist, Supply Chain Management 1 Ford Place, Detroit, MI 48202 Suite 5EF 313-874-6429 vstouda1@hfhs.org (Email address contains the number “1”, not the letter “l”.) Please do not add email address to vendor’s client listserv(s) or vendor’s general information distribution list. Responders should provide fifteen (15) hard copy proposal(s) as well as one soft copy proposal via email. Proposal submission will not be considered complete until confirmation has been provided by HFHS for both hard and soft copies. Vendor's response to this RFP must be received at the stated RFP return address no later than the specified response date. Upon receipt, packages will be dated, time stamped showing the hour and date received and confirmation will be provided. Late proposals will only be considered at the convenience and sole discretion of HFHS. Henry Ford Health System 14 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section IV: Vendor Information This section contains questions related to the vendor organization’s corporate capabilities, including client references and financial viability. Responses should include adequate detail to clearly communicate the vendor’s qualifications. Please restate the question to which you are responding. The vendor must answer each of the following questions. If the answer to any question is in the affirmative, all relevant circumstances must be explained in detail within the proposed, including the current status and ultimate disposition of each matter: A. Is the vendor now, or has the vendor ever been the subject of litigation related to the specific products and services being proposed to HFHS? B. Has the vendor been declared in default of any contract? C. Has the vendor forfeited any payment of a performance bond issued by a surety company on any contract? D. Has an uncompleted contract been assigned by the vendor's surety company on any payment or performance bond issued to the vendor arising from its failure to fully discharge all contractual obligations there under E. Within the past three (3) years has the vendor filed for reorganization, protection from creditors, or dissolution under the bankruptcy statutes? F. Is the vendor now the subject of any litigation in which an adverse decision might result in a material change in the company's financial position or future viability? Vendor Description and History a. Provide the names, addresses, and telephone numbers of all legal entities that will be part of the contract. b. Describe your organization’s corporate structure and identify key staff. c. What is your company’s mission statement? d. Briefly describe the company’s corporate history (year founded, acquisitions, mergers, major systems offered, etc.) e. Provide a list of business partners or relationships that offer products or services directly related (i.e., mandatory), or complementary to, the service line proposed for HFHS. f. How many clients do you currently support? g. Provide your corporate Web site URL and, if publicly traded, ticker symbol. h. List and describe any past, current or pending lawsuits in which your company or products have been or will be involved i. Describe your organization’s long-term strategic goals (i.e., new products, partnerships, etc.) Henry Ford Health System 15 CONFIDENTIAL Request for Proposal j. TITLE OF PROJECT Identify any acquisitions, mergers or divestitures currently underway or planned during the next three years. k. Identify any major changes in corporate structure and growth over the last three (3) years and any major changes planned for the next three (3) years. l. Identify any plans to sell the company or product within the next three (3) years. m. Identify any plans to sunset or replace the product within the next three (3) years. n. Is your company profitable? If not, when do you expect to be profitable? o. Describe any major development changes planned for the product, including any plans to combine this product with another product that you own or are planning to develop or acquire. Vendors should demonstrate long-term viability and future development with a description of the vendor's long-term development strategy and plans to ensure that the proposed equipment, products or services and the vendor as a business company will remain viable in the market. In addition, vendors should describe the process by which customer requests for equipment, product or service enhancements are considered and prioritized by the vendor in formulating its future research and development strategy. Responder must provide a list of all entities with which it has relationships that create, or appear to create, a conflict of interest with the work that is contemplated in this RFP. The list should indicate the name of the entity, the relationship, and a discussion of the conflict. Henry Ford Health System 16 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section V: Evaluation Henry Ford Health System reserves the right to name a date with two weeks’ notice at which all or selected finalists may be invited to present demonstrations, participate in a review meeting, or take part in a conference call. Follow up communication may be part of the evaluation process to clarify unclear statements or technicalities; this includes possible interviews of all proposed staff. Henry Ford Health System does not agree to reach a decision by any certain date; however, it is hoped that the evaluation and selection will be completed within the target date below. Note: For any proposal, if Henry Ford Health System determines that a product's ability to work with existing infrastructure will be prohibitively limited or difficult to manage, the proposal may be rejected on these grounds. It is expected that evaluation and selection will be completed by DATE. Henry Ford Health System 17 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Section VI: Insurance Requirements A. Henry Ford Health System will require that a certificate of insurance for each type of insurance required will be filed with a Corporate Purchasing Department authorized agent within 30 days of execution of the contract and prior to commencement of any work under this contract. Each policy must contain a 10-day notice of cancellation, non-renewal, or material change to all named and additional insured. B. The contractor will be required to maintain and furnish satisfactory evidence of the following insurance policies: 1. Loss by any means, of all data furnished to the contractor by Henry Ford Health System, and for partially completed data for which Henry Ford Health System has made payment. 2. Workers' Compensation Insurance: The contractor must provide workers compensation insurance for all its employees and, in case any work is subcontracted, the contractor will require the subcontractor to provide workers compensation insurance in accordance with the statutory requirements of the state of Michigan, including Coverage B, Employer’s Liability, at limits not less than $100,000.00 bodily injury by disease per employee; $500,000.00 bodily injury by disease aggregate; and $100,000.00 bodily injury by accident. 3. Commercial General Liability: The contractor will be required to maintain insurance protecting it from claims for damages for bodily injury, including sickness or disease, death, and for care and loss of services as well as from claims for property damage including loss of use which may arise from operations under the contract whether the operations are by the contractor or by a subcontractor or by anyone directly or indirectly employed under the contract. Insurance minimum amounts will be as follows: $1,000,000.00 - per occurrence $2,000,000.00 - annual aggregate In addition, the following coverage should be included: Bodily Injury and Property Damage Products and Completed Operations Liability Blanket Contractual Liability Name Henry Ford Health System as an Additional Insured 4. Commercial Automobile Liability: The contractor will be required to maintain insurance protecting the contractor from claims for damages for bodily injury, including sickness or disease, death, and for care and loss of services, as well as from claims for property damage including loss of use which may arise from operations under the contract whether such operations were by the contractor or by subcontractor or by anyone directly or indirectly employed under the contract. Insurance minimum amounts will be as follows: $1,000,000.00 - per occurrence Combined Single limit for Bodily Injury and Property Damage Henry Ford Health System 18 CONFIDENTIAL Request for Proposal TITLE OF PROJECT In addition, the following coverage should be included: Owned, Hired, and Non-owned Name Henry Ford Health System as an Additional Insured 5. Professional/Technical, Errors and Omissions, and/or Miscellaneous Liability Insurance: The contractor will be required to carry the following minimum amounts: $1,000,000.00 - per claim $2,000,000.00 - annual aggregate The contractor will be required to submit a certified financial statement that provides evidence that the contractor has adequate assets to cover any deductible that applies to this policy. This policy will provide coverage for all claims the contractor may become legally obligated to pay resulting from any actual or alleged negligent act, error, or omission related to the contractor’s professional services required under the contract. Contractor will be required to: 1. Include legal defense fees in addition to its liability policy limits, with the exception of B.5. above; and 2. Obtain insurance policies from an insurance company having an "AM BEST" rating of AVIII or better. C. Henry Ford Health System will reserve the right to immediately terminate the contract if the contractor is not in compliance with the insurance requirements and retains all rights to pursue any legal remedies against the contractor. All insurance policies must be open to inspection by Henry Ford Health System, and copies of policies must be submitted to a Corporate Purchasing Department authorized agent upon written request. The successful responder will be required to submit acceptable evidence of insurance coverage requirements prior to execution of the contract. Henry Ford Health System 19 CONFIDENTIAL Request for Proposal TITLE OF PROJECT ATTACHMENT 1 HENRY FORD HEALTH SYSTEM CONSULTANT/PROFESSIONAL/TECHNICAL CONTRACTUAL SERVICES NOTICE TO CONTRACTOR: You are required to provide your social security number or Federal employer tax identification number and Michigan tax identification number if you do business with the State of Michigan. This information may be used in the enforcement of federal and state tax laws. Supplying these numbers could result in action to require you to file state tax returns and pay delinquent state tax liabilities. This contract will not be approved unless these numbers are provided. These numbers will be available to federal and state tax authorities and state personnel involved in approving the contract and the payment of state obligations. Name and Address: Soc. Sec. No. or Federal Employer I.D. No. Michigan Tax I.D. No.: THIS PAGE OF THE CONTRACT CONTAINS PRIVATE INFORMATION. EXCEPT AS DEFINED ABOVE, THIS PAGE SHOULD NOT BE REPRODUCED OR DISTRIBUTED WITHOUT EXPRESS WRITTEN PERMISSION OF THE CONTRACTOR. If this contract is circulated internally, only offices that require access to the printed information and all individuals/offices signing this contract should have access to this page. Henry Ford Health System 20 CONFIDENTIAL Request for Proposal TITLE OF PROJECT THIS CONTRACT, and amendments and supplements thereto, is between Henry Ford Health System, a non-profit Michigan Corporation with its primary business address at 1 Ford Place, Detroit, Michigan, 48202; and [contractor name and address] _________________________________________________ ____________________________________________________________________________ ________ (hereinafter referred to as CONTRACTOR), WHEREAS, Henry Ford Health System, shall procure from time to time certain consultant/professional/technical services and/or products, and WHEREAS, Henry Ford Health System is in need of consultant/professional/technical services and/or products, and WHEREAS, the CONTRACTOR represents that it is duly qualified and willing to perform the services set forth herein, NOW, THEREFORE, it is agreed: I. CONTRACTOR’S DUTIES. [Attach additional page if necessary which is incorporated by reference and made a part of this agreement.] The CONTRACTOR shall: II. CONSIDERATION AND TERMS OF PAYMENT. A. Consideration for all services performed and goods or materials supplied by the CONTRACTOR pursuant to this contract shall be paid by Henry Ford Health System as follows: 1. Compensation [written _________________________________________________. dollar amount] 2. Reimbursement for travel and subsistence expenses actually and necessarily incurred by the CONTRACTOR in performance of this contract in an amount not to exceed (written dollar amount) ___________________________________________________________________________ ____ dollars [number] ______________________________________ provided that CONTRACTOR shall be reimbursed for travel and subsistence expenses as agreed to by both parties. The CONTRACTOR shall not be reimbursed for travel and subsistence expense incurred outside the State of Michigan unless it has received prior written approval for such out of state travel from Henry Ford Health System. The total obligation of Henry Ford Health System for all compensation and reimbursement to the CONTRACTOR shall not exceed [written dollar amount] ____________________________________ dollars [number] ______________________________________. Henry Ford Health System 21 CONFIDENTIAL Request for Proposal TITLE OF PROJECT B. Terms of Payment 1. Henry Ford Health System shall make payment promptly after the CONTRACTOR’S presentation of invoices for services performed and acceptance of such services by Henry Ford Health System’s authorized representative pursuant to Clause VI. Invoices shall be submitted according to the following schedule: 2. (When applicable) In the event of such termination, CONTRACTOR shall be entitled to payment, determined on a pro rata basis, for services satisfactorily performed. III. CONDITIONS OF PAYMENT. All services provided by the CONTRACTOR pursuant to this contract shall be performed to the satisfaction of Henry Ford Health System, as determined at the sole discretion of its authorized representative, and in accord with all applicable federal, state, and local laws, ordinances, rules and regulations. The CONTRACTOR shall not receive payment for work found by Henry Ford Health System to be unsatisfactory, or performed in violation of federal, state or local law, ordinance, rule or regulation. IV. TERM OF CONTRACT. This contract shall be effective on,__________________________, or upon the date that the final required signature is obtained by Henry Ford Health System, whichever occurs later, and shall remain in effect until___________________________, or until all obligations set forth in this contract have been satisfactorily fulfilled, whichever occurs first. The CONTRACTOR UNDERSTANDS THAT NO WORK SHOULD BEGIN UNDER THIS CONTRACT UNTIL ALL REQUIRED SIGNATURES HAVE BEEN OBTAINED, AND THE CONTRACTOR IS NOTIFIED TO BEGIN WORK BY HENRY FORD HEALTH SYSTEM’S AUTHORIZED REPRESENTATIVE. V. CANCELLATION. This contract may be canceled by Henry Ford Health System or the CONTRACTOR at any time, with or without cause, upon thirty (30) days written notice to the other party. In the event of such a cancellation, the CONTRACTOR shall be entitled to payment, determined on a pro rata basis, for work or services satisfactorily performed. VI. AUTHORIZED REPRESENTATIVE. Henry Ford Health System’s authorized representative for the purposes of administration of this contract is [insert name of Henry Ford Health System Department of Contracting & Procurement employee]. Such representative shall have final authority for acceptance of the CONTRACTOR’S services and if such services are accepted as satisfactory, shall so certify on each invoice submitted pursuant to Clause II, paragraph B. VII. ASSIGNMENT. The CONTRACTOR shall neither assign nor transfer any rights or obligations under this contract without the prior written consent of Henry Ford Health System. VIII. AMENDMENTS. Any amendments to this contract shall be in writing and shall be executed by the same parties who executed the original contract, or their successors in office. IX. LIABILITY. The CONTRACTOR shall indemnify, save, and hold Henry Ford Health System, its representatives and employees harmless from any and all claims or causes of action, including all attorneys’ fees incurred by Henry Ford Health System, arising from the performance of this contract by the CONTRACTOR or CONTRACTOR’S agents or employees. This clause shall not be construed to bar any legal remedies the CONTRACTOR Henry Ford Health System 22 CONFIDENTIAL Request for Proposal TITLE OF PROJECT may have for Henry Ford Health System’s failure to fulfill its obligations pursuant to this contract. X. STATE AUDITS. The books, records, documents, and accounting procedures and practices of the CONTRACTOR relevant to this contract shall be subject to examination by the contracting department of Henry Ford Health System. XI. In the event the CONTRACTOR receives a request to release the data referred to in this Article, the contractor must immediately notify Henry Ford Health System. Henry Ford Health System will give the CONTRACTOR instructions concerning the release of the data to the requesting party before the data is released. XII. OWNERSHIP OF MATERIALS AND INTELLECTUAL PROPERTY RIGHTS A. Henry Ford Health System shall own all rights, title and interest in all of the materials conceived or created by the CONTRACTOR, or its employees or subcontractors, either individually or jointly with others and which arise out of the performance of this contract, including any inventions, reports, studies, designs, drawings, specifications, notes, documents, software and documentation, computer based training modules, electronically, magnetically or digitally recorded material, and other work in whatever form (hereafter “MATERIALS”). The CONTRACTOR hereby assigns to Henry Ford Health System all rights, title and interest to the MATERIALS. The CONTRACTOR shall, upon request of Henry Ford Health System, execute all papers and perform all other acts necessary to assist Henry Ford Health System to obtain and register copyrights, patents or other forms of protection provided by law for the MATERIALS. The MATERIALS created under this contract by the CONTRACTOR, its employees or subcontractors, individually or jointly with others, shall be considered “works made for hire” as defined by the United States Copyright Act. All of the MATERIALS, whether in paper, electronic, or other form, shall be remitted to Henry Ford Health System by the CONTRACTOR, its employees and any subcontractors, and the CONTRACTOR shall not copy, reproduce, allow or cause to have the MATERIALS copied, reproduced or used for any purpose other than performance of the CONTRACTOR’S obligations under this contract without the prior written consent of Henry Ford Health System’s authorized representative. B. The CONTRACTOR represents and warrants that MATERIALS produced or used under this contract do not and will not infringe upon any intellectual property rights of another, including but not limited to patents, copyrights, trade secrets, trade names, and service marks and names. The CONTRACTOR shall indemnify and defend Henry Ford Health System at the CONTRACTOR’S expense from any action or claim brought against Henry Ford Health System to the extent that it is based on a claim that all or part of the MATERIALS infringe upon the intellectual property rights of another. The CONTRACTOR shall be responsible for payment of any and all such claims, demands, obligations, liabilities, costs, and damages including, but not limited to, reasonable attorney fees arising out of this contract, amendments and supplements thereto, which are attributable to such claims or actions. If such a claim or action arises, or in the CONTRACTOR’S or Henry Ford Health System’s opinion is likely to arise, the CONTRACTOR shall, at Henry Ford Health System’s discretion, either procure for Henry Ford Health System the right or license to continue using the Henry Ford Health System 23 CONFIDENTIAL Request for Proposal TITLE OF PROJECT MATERIALS at issue or replace or modify the allegedly infringing MATERIALS. This remedy shall be in addition to and shall not be exclusive to other remedies provided by law. XIII. PUBLICITY. Any publicity given to the program, publications, or services provided resulting from this contract, including, but not limited to, notices, informational pamphlets, press releases, research, reports, signs, and similar public notices prepared by or for the CONTRACTOR or its employees individually or jointly with others, or any subcontractors shall identify Henry Ford Health System as the sponsoring agency and shall not be released prior to receiving the approval of Henry Ford Health System’s authorized representative. XIV. JURISDICTION AND VENUE. This contract, and amendments and supplements thereto, shall be governed by the laws of the State of Michigan. Venue for all legal proceedings arising out of this contract, or breach thereof, shall be in the state or federal court with competent jurisdiction in Wayne County, Michigan. XV. OTHER PROVISIONS (Attach additional pages as necessary): Henry Ford Health System 24 CONFIDENTIAL Request for Proposal TITLE OF PROJECT IN WITNESS WHEREOF, the parties have caused this contract to be duly executed intending to be bound thereby. APPROVED: 1. HENRY FORD HEALTH SYSTEM: By : Title: Date: 3. CONTRACTOR: CONTRACTOR certifies that the appropriate person(s) have executed the contract on behalf of CONTRACTOR as required by applicable articles, by-laws, resolutions, or ordinances. By (authorized signature) Title Date By (authorized signature) Title Date Henry Ford Health System 25 CONFIDENTIAL Request for Proposal TITLE OF PROJECT ATTACHMENT 2 Purchase Order Terms and Conditions (1) (2) (3) (4) (5) (6) (7) (8) ACCEPTANCE: Seller and the party indicated by the address on the front of HFHS Purchase Order agree that the terms and conditions listed below shall govern the sale of the goods (“Articles”), services, or both set forth on the front of this Order, unless the parties sign an overriding Agreement, which is properly authorized by the Purchaser. Seller shall be deemed to have accepted this Agreement if it acknowledges the Agreement, or if it commences delivery of the Articles, services or both. PACKING: The articles shall be packed and shipped by Seller in accordance with HFHS written instructions and good commercial practice and so as to insure that no damage shall result from weather or transportation. WARRANTY—PRODUCT: Seller warrants that all Articles: (1) will comply with all applicable laws, rules and regulations; (2) will be free from defects and will include free for the life of the product, any necessary corrective updates; (3) will conform to specifications, drawings, other descriptions, and samples accepted by HFHS; (4) will be merchantable; and (5) if ordered for a stated purpose, will be fit for such purpose. . Such warranties, including warranties prescribed by law, shall run to HFHS its successors, assigns customers and patients, end users of the Articles for a period of one year after negotiated acceptance by HFHS or such longer period as may be prescribed by law or additional agreement. WARRANTY—SERVICE: Seller warrants that the services shall be performed in a timely and professional manner by qualified professional personnel; and that the services shall conform to the standards determined appropriate during the negotiation of Agreement. Seller warrants that the Seller’s performance of the services shall be in compliance with all applicable laws, rules, and regulations. WARRANTY—PRICE: Seller warrants that the prices charged HFHS as indicated on the front side thereof, are no higher than prices charged on orders placed by other for similar quantities on similar conditions subsequent to the last general announced price change. In the event Seller breaches this warranty, the prices of the Articles shall be reduced accordingly retroactively to date of such breach. PATIENT INFRINGEMENT IDEMNITY: To the extent the Articles are not manufactured in accordance with HFHS designs, Seller shall defend, indemnify and hold harmless HFHS it successors, assigns customers and users of its products from and against any claim, loss damage or expense arising out of any infringement or claim of infringement of any letters patent, trade name, trademark, copyright trade secrets or any other proprietary right of a third party by reason of the sale or use of any Articles purchased this order, HFHS shall promptly notify Seller of any claim. HFHS FURNISHED PROPERTY: Seller shall not use, reproduce or appropriate for, or disclose by anyone other than HFHS any material, drawings, designs and other property or data furnished by HFHS nor shall Seller use the same to produce or manufacture more Articles than are required hereunder. Title thereto shall remain in HFHS at all times. Seller shall bear the risk of loss or damage to such property furnished by HFHS unless such loss or damage is solely, directed, and proximately caused by HFHS negligence. All such HFHS furnished property, together with spoiled and surplus materials, shall be returned to HFHS at termination or completion of this order unless HFHS shall otherwise direct. TERMINATION: (a) HFHS may cancel this order, in whole or in part, without liability to HFHS, if deliveries are not made at the time and in the quantities specified or in the event of a breach or failure of any of the other terms or conditions hereof. (b) HFHS may terminate this order in whole or in part, at any time for its convenience, by notice to Seller in writing. On receipt by Seller of such notice. Seller of such notice, Seller shall and to the extent Henry Ford Health System 26 CONFIDENTIAL Request for Proposal TITLE OF PROJECT specified therein, stop work and the placement of subcontracts outstanding hereunder, and take any necessary action to protect property in Seller’s possession in which HFHS has or may acquire an interest. Any termination claim must be submitted to HFHS within sixty (60) days after the effective date of the termination. (c) Any cancellation or termination by HFHS whether for default or otherwise shall be without prejudice to any claims for damages or other rights of HFHS whether for default or otherwise. (d) In the event this order is cancelled for terminated or the Articles purchased hereunder are rejected by HFHS, Seller shall immediately refund to HFHS all amounts which have been paid by HFHS to Seller hereunder. (e) HFHS shall have the right to audit all elements of any termination claim and Seller shall make available to HFHS on request all books, records, and papers relating thereto (9) CHANGES: HFHS at any time may make changes in the quantities ordered or in the specifications or drawings relating to the Articles or may change or amend any other term or condition of this order, in which event an equitable adjustment will be made to any price, time of performance and/or other provisions of this order required to be changed thereby. Any claim for such an adjustment must be made within fifteen (15) days from the date of the receipt by Seller of such change. (10) COMPLIANCE WITH LAWS: In filling this order, Seller shall comply with all applicable federal, state and local laws and governmental regulations and orders. Seller specifically warrants and guarantees to HFHS; (a) that the Articles are in compliance with Sections 5 and 12 of the Federal Trade Commission Act and are properly labeled as to content as required by applicable Federal Trade Commission Trade Practice Rules: (b) that the Articles are in compliance with the provisions of the Fair Packaging and Labeling Act. (c) that the Articles are not adulterated or misbranded within the meaning of State Federal Food, Drug and cosmetic Act, as amended, or within the meaning of any applicable State or municipal law in which the definitions of adulteration and misbranding are substantially identical with those contained in the Federal Food, Drug and Cosmetic Act, or are not Articles which may not under the provisions of Sections 404 or 505 of said Act introduced into interstate commerce or which may not under substantially similar provisions of any state or municipal law be introduced into commerce. (d) that the Articles are in compliance with the consumer Product Safety Act of 1972. (e) that the Articles are in compliance with the Federal insecticide, Fungicide and Rodenticide Act. (f) that the Articles are not hazardous substances or, if they are hazardous substances are not misbranded hazardous substances or banned hazardous substances within the meaning of the Federal Hazardous Substances Act (including the former Federal Caustic Poison Act); (g) that all Articles furnished hereunder will be produced and sold in compliance with all applicable requirements of the Fair Labor Standards Act as amended including Sections 6,7, and 12, and the regulations and orders issued under Section 14 thereof, and that it will certify such compliance of each invoice submitted in connection with this order. (h) that the Articles are not misbranded under the provisions of the Wool Products Labeling Act. (I) that the Articles are not manufactured or sold in violation of the Occupational Safety and Health Act of 1970. (j) that to the extent Seller is engaged in the marketing or handling of products, fabrics or related materials subject to the flammable Fabrics Act as amended and regulations thereunder, Seller hereby guarantees to HFHS that with regard to all products fabrics or related materials sold or to be sold to HFHS by Seller, and for which flammability standards have been issued, amended or continued in effect under the Flammable Fabrics Act as amended reasonable and representative tests as prescribed by the Federal Trade Commission have been performed which show that the products, fabrics or related materials at the time of their shipment or delivery by Seller, conform to such of the above mentioned flammability standards as are applicable thereto. This guarantee shall also apply to any applicable codes of the National Fire Prevention Association (NFPA) and to any Henry Ford Health System 27 CONFIDENTIAL Request for Proposal TITLE OF PROJECT applicable state or local laws substantially identical to the Flammable Fabrics Act or which adopt the test provided for in any applicable code of the NFPA. (k) that Seller hereby agrees that it will allow, until the expiration of four years after the furnishing of goods and or services hereunder, the Secretary of Health and Human Services, the Comptroller General, or their authorized representatives to inspect this order and Seller’s records, books and other documents necessary to certify the costs covered in this order. Further, Seller shall insert the substance of this paragraph in any subcontract it may enter into to fulfill it’s obligation due under this order. (l) that it will comply with all applicable provisions of Executive Order 11246, and Executive Order 11375, as amended, which requirements are incorporated herein by reference the Vietnam Era Veterans Readjustment Act of 1974, Executive Order 11701; the Rehabilitation Act of 1973, Executive Order 11758, and the rules, regulations, and relevant orders of the Secretary of Labor. (m) that it does not maintain or provide for its employees any segregated facilities are maintained. Seller agrees that a breach of the Section is a violation of the Equal Opportunity Clause, Paragraph 9 (n) that it does not discriminate on the basis of religion, race, creed, national origin, sex, age or handicap and will comply with all applicable Equal Opportunity requirements. (11) INDEMNITY AND INSURANCE: (a) Seller shall defend, indemnify and hold harmless HFHS, its employees, customers, patients, and users of the Articles from and against any claim, loss, damage or expense arising out of the purchase and/or use of the Articles purchased hereunder and/or arising out of Seller’s (or its subcontractor’s) work or performance hereunder and shall procure and maintain liability insurance, with contractual liability coverage, with minimum limits of $250,000/$1,000,000/$100,000 or with such higher limits as HFHS shall reasonably request. Seller shall on or before delivery of the Articles purchased hereunder, furnish to HFHS a Certificate of Insurance evidencing the foregoing coverage’s and limits. (b) Seller shall defend, indemnify and hold harmless HFHS from and against the assessment by any third party of any liquidated damages or proven actual damages arising out of the failure of Seller to timely deliver the Articles purchased hereunder. (c) Seller shall defend, indemnify and hold harmless HFHS, its employees, customers and users of the Articles from and against any claim loss (including the cost of any Articles lost by libel, condemnation or voluntary recall), damage or expense arising out of any claim or filing by the United States of America or any state or local government or any agency or instrumentality thereof that the Articles are not as herein guaranteed and warranted. (12) ASSIGNMENT: Seller shall not assign this order of any interest herein, including any performance or any amount which may be due or may become due hereunder, without HFHS prior written consent. (13) SUBCONTRACTING: If any Articles are to be made to HFHS design, all subcontracting by Seller with respect thereto shall be subject to HFHS’s written approval. (14) ADVERTISING: Seller shall not advertise or publish the fact that HFHS has placed this order without HFHS’s prior written consent except as may be necessary to comply with a proper Request for Proposal from an authorized representative of any governmental unit or agency. (15) CONTROLLING LAWS: This order and the performance of the parties hereunder shall be controlled and governed by the law of the State of Michigan. (16) NOTICE OF LABOR DISPUTES: Whenever an actual or potential labor dispute is delaying or threatens to delay the timely performance of this order, Seller shall immediately give notice thereof, including all relevant information with respect thereto, to HFHS. Seller shall insert the substance of this paragraph in any subcontract hereunder so that each such subcontract shall provide that in the event its timely performance is delayed or threatened Henry Ford Health System 28 CONFIDENTIAL Request for Proposal TITLE OF PROJECT by delay by any actual or potential labor dispute, the subcontractor shall immediately notify Seller or all relevant information with respect to such dispute. (17) DELAYS: Seller will not be liable for damages caused by delays in delivery due to acts of God or the public enemy, acts of the government, fires, floods, quarantine restrictions, freight embargoes or other causes not involving Seller’s fault or negligence and, unless the materials or supplies or work to be furnished under a subcontract are procurable in the open market delays of a subcontractor due to such causes, provided that Seller notifies HFHS within five days after such delays become apparent. If the delays exceed thirty (30) days, HFHS may terminate this Agreement and shall receive from Seller, an immediate refund of all payments made to Seller by HFHS under this order. (18) TRADEMARKS: HFHS warrants that all of the trademarks HFHS requests Seller to affix to the Articles purchased are those owned by HFHS and it is understood Seller shall not acquire or claim any rights, title or interest therein, or use any of such trademarks on any Articles produced for itself or any one other than HFHS. (19) TAXES: HFHS will not pay Seller any State or Local Sales, Use or similar tax unless separately stated and itemized herein, or any Federal Excise Tax, unless included in the prices stated herein and Seller agrees that, except, as otherwise provided herein, all such taxes, which at the date of this order Seller is required by law to collect from HFHS are so included or separately stated and itemized herein. Seller further agrees that the prices stated herein do not, and the amounts invoiced hereunder will not, include any tax with respect to which exemption is available or indicated by HFHS herein or otherwise, or any Federal Excise tax with respect to which HFHS has furnished an applicable exemption certificate. If, after the date of this order, and prior to date of shipment, any taxes charged to HFHS herein (whether separately stated and itemized or included in the prices stated herein) are increased or Seller is relieved in whole or in part of the burden of said taxes, the prices (or taxes if separately stated) shall be correspondingly increased or reduced. (20) RISK OF LOSS: Risk of loss or damage to the Articles shall be on Seller until said Articles have been delivered to and accepted by HFHS notwithstanding any other terms contained herein. (21) ACCEPTANCE BY HFHS: All Articles will be received by HFHS subject to its right of inspection and rejection. HFHS shall be allowed a reasonable period of time to inspect and test the Articles and to notify Seller of any nonconformance with the terms and conditions of this order. HFHS may reject any Articles, which do not conform to the terms and conditions of this order. Articles so rejected may be returned to Seller or held by HFHS at Seller’s risk and expense. Upon rejection of the Articles by HFHS, Seller shall immediately send all payments made to Seller by HFHS under this Agreement. (22) GENERAL: All warranties shall be construed as conditions as well as warranties. No waiver of a breach or any provision of this order shall constitute a waiver of any other breach or provision. No modification or change in, or departure from or waiver of the provisions of this order shall be valid or binding unless approved by HFHS in writing. The invalidity or unenforceability of any particular provision of this order shall not affect the other provisions hereof, and this order shall be construed in all respects as if such invalid or unenforceable provision was omitted. This order shall constitute the entire agreement between the parties. Henry Ford Health System 29 CONFIDENTIAL Request for Proposal TITLE OF PROJECT Attachment 3 (IF REQUIRED BECAUSE OF VENDOR ACCESS TO PHI) Henry Ford Health System 30 CONFIDENTIAL Request for Proposal Henry Ford Health System TITLE OF PROJECT 31 CONFIDENTIAL Request for Proposal Henry Ford Health System TITLE OF PROJECT 32 CONFIDENTIAL