Citizen Journalism and the TMC: User content as a driver for a free-circulation print newspaper Submitted to the Newspaper Division INMA Competition for Industry-related Research AEJMC 2007 Annual Convention Washington, D.C. Aug. 9-11, 2007 Abstract A random-digit-dialing survey was used to test the impact of citizen journalism content on a weekly total market coverage (TMC) edition of a Midwestern daily newspaper. Regression analysis of the data showed high interest in and readership of the usergenerated content supplied to the TMC by a citizen journalism Web site was a major driver of the overall readership of the publication. INTRODUCTION While academic and professional discussion of the newspaper industry often focuses on the paid-circulation daily newspapers, another type of publication plays a vital economic role for the newspaper industry. The Total Market Coverage – known in the industry as the “TMC” fills the economic gap left by the declining paid circulation of newspapers. The TMC is a free-circulated print publication usually thrown from a carrier’s car into the driveways of all residences in a specific area. Its normal function is to give advertisers the distribution numbers unavailable via the paid newspaper. It is often a “wrapper” for the pre-printed advertising circulars known in the vernacular as “inserts.” The importance of what some journalists called a “shopper” is well-recognized by the business side of newspapers. Dan Potter, general manager of The Missourian in Columbia, Mo., said the paper budgeted the TMC to provide a quarter of its advertising revenue, but in 2006 it provided a third. What’s deceptive is that much of the daily revenue that comes from the TMC agreements is a forced buy, so even more of our revenue is the result of our TMCs. Also, we will do about $230,000 with the Real Estate This Week magazine this year. That would not be possible if we did not have the Saturday TMC for distribution purposes. (Potter, 2006). But is the TMC just an advertising vehicle? Certainly the logistics of newspaperstyle layout have long forced TMCs to publish some non-commercial text to fill the space on the page left by the stacked display ads. Citizen Journalism and the TMC Page 2 In 2004, a team of researchers and experienced journalists at the Missouri School of Journalism in Columbia re-examined this norm while exploring the possibilities of the then-new citizen journalism phenomenon. The non-advertising space in TMC published by the school-affiliated Columbia Missourian community newspaper was filled with days-old copy from the daily newspaper – a traditional practice to entice residents to buy a subscription to the full newspaper rather than rely on the old news in the TMC. For the research team, this seemed a poor marketing strategy. It was, they reasoned, much like a bakery offering passersby stale bread crumbs to entice them inside to buy fresh bread. Citizen journalism – content produced by non-journalist who otherwise would be classified as readers – offered content that the researchers felt was compelling but did not duplicate the efforts of the paid newspaper. Their test of this theory was complex. First, a Web-based publication was created to both gather content from users and to provide a new information outlet in the community. MyMissourian.com was designed as a sister publication to the daily Columbia Missourian, but not as a replacement for it. The primary function of the site was “writership” rather than readership. It took a year for the site to produce a stable source of citizen-generated stories and photographs. In 2005, the research team took over the responsibility for providing non-advertising content for The Columbia Missourian’s decades-old TMC – the Saturday Weekly Missourian. This paper reports on the continuation of that practical research into the TMC content. If citizen journalism was as compelling as the Missouri School of Journalism researchers believed, then logic dictated that the new content would have an impact on Citizen Journalism and the TMC Page 3 the readership of the TMC product. A telephone survey sampling the of the residents in Columbia, to whom the Saturday Weekly Missourian was aimed, provided evidence that citizen journalism provided by a free TMC was not only read, but was a driver of readership of the entire product. REVIEW OF THE LITERATURE Total Market Coverage (TMC) editions Free-distribution newspapers might be as old as the newspaper itself, but they have become more popular since the Great Depression. Known as “shoppers” or “Total Market Coverage” (TMC) editions in the industry, they are advertiser-heavy and generally distributed either by delivering one to every home in a defined circulation area or by making them available on sidewalks via free news racks. (Tsao & Sibley, 2004) The editions are attractive to advertisers because they reach every household in a targeted circulation area compared to 50% or less for a sales-driven newspaper. They also were an enormously profitable revenue source by the latter half of the 20th century, (Ferrell, 1998) with circulation of free newspapers jumping from 30 million in 1968 to 88 million by 2000. (Tsao & Sibley, 2004) In scholarly research they are defined as a local newspaper that contains ads and is circulated free to the general public. (Stone & Trotter, 1979) As is the case with most advertising, the question related to TMC editions becomes one of pickup. TMC circulation figures often are not independently audited because the editions are not sales driven, the operating assumption being that a person will read a product that they pay for. In addition, delivering the product does not guarantee that the consumer will pick it up and bring it home, much less read it. (Ferrell, Citizen Journalism and the TMC Page 4 1998; Srinivasan, Leone, & Muihern, 1995) This makes readership a crucial issue for advertisers as they attempt to measure what they are getting for their money. Free newspapers tend to be attractive to local advertisers, but research has shown that the usage rate of TMC products is lower than it is for any other form of media. (Tsao & Sibley, 2004) Newspapers tend to be protective of these circulation numbers involving readership and scholars have done little in the area to measure readership. One study found a 58% readership rate among those who receive shopper editions (Stone & Trotter, 1979) but the results are problematic for our current study for a few reasons. First, the study was done during a time when newspaper readership was far higher, and indeed the newspaper reading habit was more pronounced. Much has changed in newspapers, and indeed in media choices, since 1979. Second, the data showed that 10% of Stone & Trotter’s sample reported never receiving the newspapers at all -- and yet 8% of that group reported reading the content. The researchers said it was a sign of an edition being passed around in social circles, but they did not substantiate that assumption. Proprietary TMC readership is harder to examine but more startling. A research director for a major national newspaper chain told colleagues that his 2006 study of TMC products in two cities showed that readership was 8.7% and 10.8%. (Federation, 2007) A 2006 study by Belden Associates (Belden Associates, 2007) found that nonsubscribers, the very group TMC products are trying to reach, do not find the advertising in TMC products useful. The recommendation based on these results was to redesign products in such a way that they are more attractive to users in terms of readership, that is Citizen Journalism and the TMC Page 5 make it such that the content draws the user into the publication to read it so that the value for the advertiser increases. Citizen Journalism and the TMC Page 6 TMC readership and The Saturday Weekly Missourian It is worth reviewing some past research related to The Saturday Weekly Missourian, which is the publication that we are analyzing for this research. The Saturday Weekly Missourian is the weekly TMC product for subscriber-driven regular newspaper The Columbia (MO) Missourian. Because The Missourian publishes only six days a week and does not have a paid-circulation Saturday edition, the TMC product is the only publication put out that day by the company. Before the current research was launched, the last available data was gathered in was a student-conducted survey in 2003. Although the sample size was low, the survey indicated that regular readership rates for The Saturday Weekly Missourian was approximately 34%. The students – who supplemented their minimalist survey with journalistic interviews also found less than half of those surveyed said the TMC product’s news was relevant. (Corn, Dalsing, Mossler, Shellabarger, & York, 2003) In 2005, the TMC product underwent an overhaul. Recalling earlier research that showed readership as being the true value for the advertiser, The Columbia Missourian executives decided to change the content source for the publication in an attempt to spur readership increases. Up to that point, the TMC was stocked with older content, consisting of features and news that already had run in the daily Missourian earlier in the week as well as older wire content from sources such as the Associated Press. The product was re-launched on Oct. 1, 2005 with content coming from MyMissourian.com, a citizen journalism Web site that was operated by The Columbia Missourian. MyMissourian editors chose the best of that week’s citizen journalism submissions for the print edition, with the idea being that it would provide “fresh” Citizen Journalism and the TMC Page 7 content for the TMC publication as well as feed traffic to the Web site in hopes that this cross-pollination would increase the value of both products. (C. Bentley, 2005; C. Bentley, et al., 2006) Unknown was whether this type of content would lead to more relevance or readership. Answering that question is the purpose of this study. Before discussing that, however, one needs background information on the citizen jouralism concept. Citizen journalism “Citizen journalism” is a popular label used to describe a form of media that involves moderated reader participation. It generally starts off as a Web-based approach, but one of the long-term strategies is to develop a “best of” print edition that ultimately will serve as the medium’s revenue source. The Northwest Voice, which is the citizen journalism arm of The Bakersfield Californian, used material from the Web edition to revive its shopper edition. (Terdiman, 2004) The paper’s own research showed that readership of its regular shopper edition was low - this not pleasing information for its advertisers. Mary Lou Fulton, drawing upon an idea pioneered by OhMyNews in South Korea, guided the creation of a community Web site that was run solely on story and photo submissions from the community. As content increased, the material eventually replaced the stale material that often stocked the shopper editions. The use of citizen journalism has been credited for turning Bakersfield’s shopper around because it provided fresh content. (C. Bentley et al., 2005) Citizen journalism reverses the sender-receiver process of traditional journalism. Whereas newspaper, television and Web media use the journalist as a gatekeeper in the process of selecting and presenting news, in the citizen journalism format the journalist is Citizen Journalism and the TMC Page 8 a “shepherd” in the process (Glaser, 2004). What this means is that the journalist’s role is to seek out community voices and encourage submissions; their only editing role is in making sure that copy is readable and does not open the publication to legal problems, such as libel or defamation, and then they make selections as to what goes on the main pages of the Web site (C. Bentley et al., 2005). “Citizen journalism” is just one name for this medium, but it is the one with the most popular appeal. In its beginnings it was referred to as “participatory journalism” or “open source journalism” (C. Bentley et al., 2005), but it also has been referred to as “grassroots journalism” and more recently “user-generated content” (UGC) in the popular press (Gillmor, 2004; Schweiger & Quiring, 2005). Because most citizen journalism is done online, and indeed the citizen journalism content being studied in this research originated online, it is useful to examine it as an online phenomenon to understand what the content is and where it comes from. Citizen journalism is partly built on the personal nature of blog writing. It can be written in first person or third person. If a person decides to weave opinion with fact, that is considered acceptable; the basic tenet is that community members are not trained to think or write in the artificial standard of media objectivity, and thus they often are not forced to adopt that standard (C. Bentley et al., 2005). Citizen journalism is more like a community blog in the sense that there are multiple authors, but unlike a typical community blog there are no limits placed on who is allowed to submit to the site (Glaser, 2004). One of the reasons this format works is the explosion in ownership of an array of cheap citizen journalism tools such as digital cameras, camera mobile phones, computers and iPods. With these tools affordable and broadband penetrating more homes Citizen Journalism and the TMC Page 9 in America than ever, the time is right for citizen journalism to make inroads into communities once dominated by a single newspaper or television station (Gillmor, 2004). The notion that citizen journalism is moderated is what separates citizen journalism from a typical community blog, and in fact is what elevates the posting format into a news format. The editor running the site often determines what is placed on the front page, and thus the gatekeeper role still happens to a limited a degree (Glaser, 2004). Citizen journalism sites often are designed like a news site, not a blog, and thus there are layered pages in which there is a main front page and several topic categories. Still, the gatekeeper role is greatly diminished from what it would be at a typical news site, because the editor would determine both what makes the front page and what stories make it onto the site. Unless the stories violate standards for submission, citizen journalism sites tend to publish anything submitted. These standards depend on the site, but they can be less restrictive than typical news sites. (C. Bentley et al., 2005; C. H. Bentley, 2004) The professional editor is not the only way to control content quality, though. Citizen journalism sites are often built upon a variant of the “wiki” concept in which software allows readers to help edit content but adds another layer of quality control to the process via programming or human intervention (C. Bentley et al., 2006; Semple, 2005). Theoretical framework Although several theoretical ways of knowing could be testable for the purpose of this research, uses and gratifications (U&G) works best because it focuses on the reader both from a needs and a uses perspective. U&G theory is an approach that looks at media Citizen Journalism and the TMC Page 10 in terms of how it met the social or psychological needs of the person using that medium. It assumes an active audience and states that an individual has needs and uses media to fill those needs (Blumler & Katz, 1974) Four audience needs generally have been consistently found in U&G research: information, personal identity, entertainment and a block consisting of integration and social interaction. (McQuail, 1994) There have been studies that used U&G theory to examine TMC products, but most have focused on advertising as a way of providing information utility to the product user. (Hale, 1980; O'Keefe, Nash, & Liu, 1981) The potential weakness of this approach, though, is that it only studies part of the content contained in these publications and assumes that advertising alone is what drives readership of these publications. One potential way to address this issue is to incorporate theoretical advances recently made in media research. The “communication needs-state model” incorporates elements of U&G theory and states that people first determine their needs and then choose media based on those needs (Thorson & Duffy, 2006). This model posits four needs satisfied by communication: connectivity, information, and shopping/consuming. Connectivity, the need to engage with other people, is seen in many online or purchasing behaviors that allow for individual expression among a group of similar-minded people. Information, the need to identify, understand, and cope with what is going on, happens in consumption of news as well as the information-seeking behaviors (such as using a search engine) that come with online use. Entertainment, the need for diversion or pleasure, is seen across many types of media. Shopping/consuming, the acquisition of good and services, also can be mediated from browsing ads to using the Internet in order to make purchases (Thorson & Duffy, 2006). Citizen Journalism and the TMC Page 11 Once needs are identified, they are filtered through such demographic controls as age, gender, and race, as well as through what is called aperture, which defined as the particular point in time for an individual when exposure to a message would yield maximum results (Thorson & Duffy, 2006). The filter combination of aperture and demographics leads to a choice in the type of media product a person chooses by news approach (opinionated, created, authoritative), and out of that comes the media choice. The media choice is actually made from a list determined by the previous filters; thus, media choices that might ordinarily fill the need are pared down from the list by the filters of demographics, aperture, and news approach (Thorson & Duffy, 2006; Thorson & Thorson, 2006). It might be tempting to think that The Saturday Weekly Missourian TMC product is an all-encompassing product for this type of model, because in terms of makeup the product embodies all four of the needs states that this model posits, but to think so would be to misunderstand the Media Choice Model. While it might be true that The Saturday Weekly Missourian offers connectivity through citizen journalism content, information through news, entertainment through content and advertising, and shopping/consuming through advertising, MCM states that a person has multiple media choices by which to fulfill a need, and recall as well that one of the assumptions of U&G theory to begin with is that needs can be fulfilled by competing media. To better fit The Saturday Weekly Missourian within the MCM framework, it is possible to test whether the product fills those four need states but it is much more complicated to predict that an individual will choose the product based on that. Citizen Journalism and the TMC Page 12 Research Questions Building upon MCM and U&G theory, this study asks what content, if any, will encourage people to read a newspaper that is given to them free? Both theories suggest that the information must fulfill a person’s stated need before they can actively choose it from among other competing sources. This research will specifically examine two of the most commonly identified needs in other U&G studies via three hypotheses: H1: Respondents will report reading a TMC newspaper more often if it has content they find interesting. H2: Respondents will report reading a TMC newspaper more often if it has content that fulfills their need for information better than another competing source. H3: Respondents will report reading a TMC newspaper more often if it gives them the opportunity to connect with their community. METHODS The researchers partnered with Pulse Research, Inc., to conduct a random-digitdialing telephone survey of Columbia, MO residents. Pulse, which donated its services, is a national company that has conducted more than 3,500 surveys for publishing companies since 1985 (Marling, 2007). The researchers designed a short questionnaire that respondents could complete within 5 minutes to ensure the best participation possible. It focused on experience with the Columbia Missourian, and their familiarity with different aspects of the Missourian’s free Saturday edition. All calls were made the week of Feb. 26 to March 2, 2007. The random-dialing procedure ensured a representative sample of Columbia residents. The three primary Citizen Journalism and the TMC Page 13 Columbia ZIP codes sampled have 45,554 residential addresses (Melissa Data, 2007). The margin of error for the 300-home sample in a 50-50 proportional split was 5.64 at the 95% confidence rate. The sample had nearly equal percentages of respondents from Columbia’s three ZIP codes but a higher percentage of women (61 %) than Census data shows (51.6%) (Melissa Data, 2007). The sample’s average age was higher than the population average, but only 2 % of respondents were students. The area is not only home to the 28,253student University of Missouri-Columbia, but also a women’s college and an independent college. Indeed, the demographics for the ZIP codes are heavily skewed toward collegeaged residents. However, this survey was designed not to focus on students who mostly live in apartment complexes to which the TMC product is not delivered. In addition, students often have a cell phone as their primary telephone, whereas the researchers called only those with a land line. Respondents’ occupations mirrored the city’s nonstudent diversity. Only 27% were retired, 26% were professionals and 14% were blue collar. A key business challenge for The Saturday Weekly Missourian was revealed with a question that asked how frequently the newspaper had been delivered. Almost as many respondents (44 %) said they had never received the TMC as those who said they received it weekly (48 %). That lack of delivery also impacted the readership measures. Readership of the Saturday TMC - the independent variable - was measured two ways: first by asking if respondents were familiar with the Saturday paper and then asking them how often they read it on a “never” to “every week” scale. If respondents were not at all familiar with the Citizen Journalism and the TMC Page 14 Saturday paper, the survey ended. Of the 300 respondents, 180 said they were familiar with the paper. By contrast, 190 respondents said they were familiar with the Wednesday free edition delivered by the competing Columbia Daily Tribune. Those who said they never received the paper were eliminated from the analysis of attitudinal questions because their responses strongly correlated (r(1,169)=.47, p<.01) with those who reported never reading the paper. The Columbia Missourian has since significantly increased distribution of the TMC in the three primary ZIP codes. Questions about the citizen journalism component of the newspaper operationalized the dependent content variable for H2 and H3 . Bentley et al. (2006) showed that people read MyMissourian.com online to find a sense of community and see what their friends and neighbors had to share. They also read the site to find information that was not available in any other media in town. Two questions measured that interest in citizen journalism on a five-point scale ranging from “no interest” to “extreme interest.” This survey also measured respondents’ attitude toward the Saturday paper before the change by asking what their general impression of the paper was and how long they had been familiar with the Saturday paper. More than 72 % said they had known about the paper for more than five years. The commercial utility of an advertising-packed TMC is a plausible alternative explanation for interest in The Saturday Weekly Missourian, so control questions about advertising were included in the survey. Respondents reported how often they read the TMC’s preprinted advertising circulars - the inserts - and what value they gave them compared to the stories in the newspaper. Citizen Journalism and the TMC Page 15 RESULTS To test each of the hypotheses, the researchers compared all of the independent variables against the dependent variable (readership frequency) through a one-way ANOVA test. No statistically significant support was found for H1 (overall interest will lead to increased reading of the Saturday paper). However, the ANOVA test offered strong statistical support for both H2 (original news not available in other media will lead to increased reading) and H3 (news that provided community connection will lead to increased reading). A one-way ANOVA , F(3, 90)=5.68, p<.001, showed that the more familiar they were with the new citizen journalism content in The Saturday Weekly Missourian, the more often they read the TMC. This supported H2. Comparing reading and interest in citizen journalism content (the operational variable for H3) also offered strong statistical support, F(3, 51)=3.55, p<.05. The advertising utility argument at first seemed an formidable alternative argument when one of the control variables - how often they read the inserts - had the strongest statistical significance at F(3, 92)=9.48, p<.001. But while the correlation between ad readership and entire-edition readership was strong, further analysis showed the majority of respondents did not read the inserts at all (M=1.83 out of five). The variable that specifically asked respondents to compare the value of ads to stories consistently rated the value stories higher (M=2.19 (out of 5), SD=1.228). It did not correlate with how often respondents read the TMC (F (3, 86)=2.097, p=.107). A linear regression helped focus on which of the independent variables best predicted how often someone would read the new citizen journalism content in The Citizen Journalism and the TMC Page 16 Saturday Weekly Missourian. Stepwise analysis was coded to discard variables that did not meet the .05 level of statistical significance (see Table 3). The strongest predictor for how often a person read The Saturday Weekly Missourian was familiarity with citizen journalism content. A second model added interest in citizen journalism content and was still statistically significant. Readership of advertising inserts approached statistical significance (p=.066), but it was not as strong a predictor as familiarity with and interest in citizen journalism content. Of note is that interest in citizen journalism received a negative beta score (-.326) which indicates the lack of interest would predict how often a person read The Saturday Weekly Missourian. However, examining the scores revealed that nearly 80% rated interest at 3 or better on a five-point scale, while 18 people reported they didn’t know. The zero-value of the 18 may have skewed the results to the negative. This same condition might explain why interest was not statistically correlated with reading. More than 82 % rated their interest it The Saturday Weekly Missourian at 3 or higher on a five-point scale, but another 9 people reported they didn’t know (0). DISCUSSION This study provides two levels of valuable information for scholars and newspaper publishers. First, the TMC products are more than just advertising vehicles – they can be valuable news and information providers. Second, content from the friends and neighbors of newspaper consumers is compelling enough to draw them to a product not normally associated with high readership. By industry standards, familiarity with The Columbia Missourian’s TMC edition after the addition of citizen journalism was quite high – 60%. Based on the non- Citizen Journalism and the TMC Page 17 probability but informative research conducted earlier by Missouri School of Journalism students, this is nearly twice the penetration the TMC had with its old format of rehashed stories from the daily edition. (Corn et al., 2003) Even though the city is served by two newspapers, the survey showed that respondents did not confuse the free editions of the papers, as 63% recognized the competing Columbia Tribune free edition, a strong indication that the respondents knew what media they received and were well positioned to judge it. Readership of the citizen journalism-filled TMC, The Saturday Weekly Missourian also far outstripped industry norms. After eliminating those who simply never had received The Saturday Weekly Missourian, the strongest correlations with TMC readership frequency were familiarity with and interest in citizen journalism. To a lower extent, advertising inserts also affected whether one read the TMC, but not the same extent as citizen-journalism content. Most of the respondents said they didn’t even read the inserts, but nearly 50 % read a publication demeaned “driveway rot” a year prior. (C. H. Bentley, 2006) Research shows citizen journalism can bring a community together by giving people an alternative to traditional media, a forum to present their own stories and a place to build social capital by seeing what their friends and neighbors are doing. As content is not based on technology, it is logical that these attractive qualities can transfer from the Internet to the printed page. This study suggests this is what has happened to the Missourian’s TMC. Nothing else has changed since 2003 to explain the net readership increase. Citizen Journalism and the TMC Page 18 While Columbia, MO, is just one community, the Web-to-print model the Missourian follows has worked in other communities. The NorthwestVoice.com in Bakersfield, CA, and Bluffton Today in Bluffton, S.C., have used citizen journalism content to beef up the content and the amount of advertising revenue their TMC products generate. This study is a wake-up call for publishers who too long have looked at their TMC products as merely a vehicle for every-driveway delivery. The survey describes an active readership with media consumers hungry for compelling content – and a desire unmet is a marketing opportunity lost. Citizen journalism – generated with minimal paid staff but providing a genre of information unduplicated by the paid newspaper – can satisfy that desire and help ensure the profitability of the total market coverage publication. Future Research This research would benefit from replication in other communities as newspapers adopt the citizen journalism model. Of special interest would be pre and post testing of readership drivers before citizen journalism content is added to a TMC product. The impact of citizen journalism content could also be measured by comparing these responses to a survey that examines views toward the Colubmia Daily Tribune’s free Wednesday edition, which does not include citizen journalism content. Recognizing the increased value of the Saturday TMC while its Sunday and weekday circulation slipped, The Columbia Missourian revamped its Saturday newspaper again in March 2007. The new format adds Sunday-like features but reduces the volume Citizen Journalism and the TMC Page 19 of citizen content and relegates it to the back of the paper. However, the distribution of the product was doubled to ensure it actually represents “total” coverage of Columbia. A follow-up survey is planned to determine if the traditional but “fresh” content has the same effect as the addition of citizen journalism. Additional research should examine the consumer’s definition and preferences for print-provided news in an era of Web pages, blogs and citizen journalism products. The key to this and future studies of the changing American newspaper environment is to maintain an open mind about what should and can be included in a print product. The readers, after all, have ample access to “open source” information to feed their own open minds. Citizen Journalism and the TMC Page 20 TABLES Table 1 Percentages for gender, ZIP code, familiarity with The Saturday Weekly Missourian, familiarity with Wednesday Columbia Tribune Gender ZIP Code Subscribe to the Missourian? Familiar with Saturday Missourian? Familiar with Wednesday Tribune? Age Occupation Male Female 65201 65202 65203 Yes No Don't know Yes No Don't know Yes No 18 to 24 25 to 29 30 to 34 35 to 39 40 to 44 45 to 49 50 to 54 55 to 59 60 to 64 65 to 69 70 & over Refused Professional Managerial Technical Administrative support Sales Service workers Precision production, craft, repair Farming, forestry, fishing Operator Laborer Education Student Government other than armed forces Retired Not currently employed Total Other Refused Frequency 117 183 98 102 100 25 274 1 180 115 5 190 110 7 25 25 15 23 26 30 37 32 15 59 6 72 25 14 10 12 13 8 3 10 6 18 6 4 78 7 286 5 9 Percent 39.0 61.0 32.7 34.0 33.3 8.3 91.3 .3 60.0 38.3 1.7 63.3 36.7 2.3 8.3 8.3 5.0 7.7 8.7 10.0 12.3 10.7 5.0 19.7 2.0 24.0 8.3 4.7 3.3 4.0 4.3 2.7 1.0 3.3 2.0 6.0 2.0 1.3 26.0 2.3 95.3 1.7 3.0 Citizen Journalism and the TMC Table 2 Page 21 Means, standard deviations and frequencies of Saturday Missourian readership measures How long have you been familiar with Saturday Missourian? Frequency Less than 1 year 1 year 2 years 3 years 4 years 5 years More than 5 years Don't know 10 7 11 7 2 11 126 6 Frequency of delivery in the last 6 months Frequency Never (0) 1 time 2 times 3 times 4 times Monthly Weekly Don't know 74 1 4 2 4 4 81 10 How often do you read the Saturday Missourian? Frequency Never (1) Once in a while (2) Almost always (3) Every week (4) 63 79 22 16 How interesting is Saturday Weekly Missourian? Frequency Not at all interesting (1) 2 3 4 Very interesting (5) Don't know 2 14 53 30 10 9 Mean Std. Deviation N 5.99 1.889 174 Mean 4.66 Std. Deviation 3.385 N 170 Mean 1.95 Std. Deviation .911 N 180 Mean 3.29 Std. Deviation .875 N 109 Citizen Journalism and the TMC Table 2 (continued) Page 22 Means, standard deviations and frequencies of Saturday Missourian readership measures Ad insert readership frequency Frequency Never (1) Once in a while (2) Almost always (3) Every week (4) Don't know 82 51 23 15 9 Value of ads vs. stories Frequency No value (1) 2 3 4 Primary value (5) Don't know 60 30 39 10 10 31 Familiarity with new citizen journalism content Frequency Not at all familiar (1) 2 3 4 Very familiar (5) Don't know 97 28 15 11 17 12 Interest in citizen content Frequency Not at all interesting (1) 2 3 4 Very interesting (5) Don't know 5 9 36 15 3 18 Mean 1.83 Std. Deviation .970 N 171 Mean 2.19 Std. Deviation 1.228 N 149 Mean Std. Deviation N 1.95 1.359 168 Mean 3.03 Std. Deviation .914 N 68 Citizen Journalism and the TMC Table 3 Page 23 One-way analysis of variance for The Saturday Weekly Missourian measures by how often respondents read The Saturday Weekly Missourian. Frequency of delivery in the last 6 months How interesting is Saturday WeeklyMissourian? Ad insert readership frequency Value of ads vs. stories Interest in citizen content Familiarity with new citizen journalism content How often read? N Mean Std. Deviation F Df Sig. Never Once in a while Almost always Every week Never Once in a while Almost always Every week Never Once in a while Almost always Every week Never Once in a while Almost always Every week Never Once in a while Almost always Every week Never Once in a while Almost always Every week 16 45 21 14 0 41 21 14 14 44 21 14 11 41 21 14 4 20 17 11 13 44 20 14 7.56 7.27 7.52 8.00 . 3.12 3.43 3.64 1.29 2.00 2.62 2.93 1.73 2.39 2.86 2.36 1.75 3.25 3.12 2.73 1.92 1.91 2.90 3.43 1.21 1.67 1.25 .00 . 1.03 .60 .84 .61 .94 .97 1.07 1.42 1.41 .85 .84 1.50 .64 1.05 .79 1.61 1.25 1.37 1.65 1.04 92 .378 2.05 75 .137 9.48 92 .000 2.10 86 .107 3.55 51 .021 5.68 90 .001 Citizen Journalism and the TMC Table 3 Linear Regression, using stepwise analysis set to exclude variables with less than .05 significance, of demographics, delivery, familiarity with and interest in citizen journalism content, familiarity with the Saturday TMC, how often a person reads inserts, the value they assign to inserts over ads and how often a person reports reading the Saturday edition. Model Independent Variable 1 Familiarity with new citizen journalism content Familiarity with new citizen journalism content Interest in citizen content Gender ZIP Code Subscribe to Missourian How long familiar with Saturday Missourian Frequency of delivery in the last 6 months How interesting is Saturday Missourian? How often read inserts? Value of ads vs. stories Familiar with Wednesday Tribune? 2 Excluded Page 24 Std. Beta T value Sig. (2tailed) R 2 change Total R2 Adjusted R2 .34 2.32 .03 .11 .11 .09 .34 2.61 .01 .11 .22 .18 -.32 .17 -.00 -.10 -2.35 1.2 -.01 -.73 .02 .24 .99 .47 .24 1.79 .08 .07 .50 .62 .05 .38 .70 .26 .11 1.89 .75 .07 .46 .06 .45 .66 Citizen Journalism and the TMC Page 25 REFERENCES Belden Associates. (2007). Study of Advertising Use among Newspaper Non-Subscribers (Research report): Belden Associates. Bentley, C. (2005). Reconnecting With the Audience. Nieman Reports, 59(4), 26-27. Bentley, C., Hamman, B., Ibold, H., Littau, J., & Meyer, H. (2006). 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