MANAGING TERRORISM RISKS:
A POST-SEPTEMBER 11th EVALUATION
The Worst-Case Scenario Survival Outline for Colleges
NACUA, June 26 – 29, 2002
Boston
SHELLEY SANDERS KEHL
McGuire, Kehl & Nealon, LLP
New York. NY
What we have learned from September 11th is that, despite our vast resources,
advanced technology and dedicated staffs, we were not prepared. Perhaps we can never be.
The following resources may assist institutions with the process of preparing for
the next crisis, whether a natural disaster or man-made.
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INSTITUTIONAL RESOURCES
The NACUBO Web site provides an emergency preparedness document with
numerous links to government and industry sites, as well as data provided by a number of
colleges. The document is provided as an attachment to this outline.
NACUBO also has a helpful report on the general topic of risk management,
which provides an overall approach to risk assessment and strategy. The title is “Developing A
Strategy To Manage Enterprise Risk in Higher Education.”
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www.nacubo.org
BOARDS OF TRUSTEES
BoardSource has a useful outline for Board of Trustees crisis planning. It is titled
“Preparing Your Board and Organization for Disaster Recovery” and contains a checklist and
sample Table of Contents for a Board manual on crisis planning. www.boardsource.org
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The Association of Governing Boards (AGB) published two good articles in its
November/December 2001 issue of Trusteeship: (i) “How Much Emergency Preparedness” by
Lawrence Gibbs (pp. 14-18) is a straightforward description of Stanford University ‘s
sophisticated campus safety plan; and (ii) David Caputo, President of Pace University, wrote an
article which details Pace’s experience with the September disaster on their campus a few blocks
from the site, “We Were There on 9/11 and Afterward” (pp. 8-13).
3.
EMPLOYMENT
The EEOC issued an information announcement on the use of employee medical
data in an emergency: “Fact Sheet on Obtaining and Using Employee Medical Information as
Part of Emergency Evacuation Procedures.” www.eeoc.gov/facts/evacuation.html
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NACUBO ATTACHMENT
When thinking about disaster preparedness and recovery, colleges and universities are no different than traditional
businesses - they should not operate without a disaster plan. In developing your institution's plan, keep these three
elements in mind: the human toll, physical resources, and business continuity. The following are resources to help
you develop or refine your plan, respond to and recover from an emergency, and reduce risk through mitigation.
Planning
FEMA Emergency Management Guide for Business and Industry
Download this step-by-step approach to emergency planning, response and recovery for companies of all sizes.
http://www.fema.gov/library/bizindex.htm
Partnerships in Preparedness - Exemplary Practices in Emergency Management
In this four-volume compendium (1995 - 2000), FEMA compiles creative ways and means to better utilize the
resources that are available at the Federal, State, and local levels of government, as well as in the private and
volunteer sectors.
http://www.fema.gov/library/partnrprep.htm
Model Campus Emergency Response Plans
The Disaster Resistant University Project is a matching grant program begun by FEMA as an outreach of that
agency's Project Impact to help universities improve life safety and continuity of operations in the event of a natural
disaster. Plans from two of the five institutions selected are listed below.
University of Washington - Disaster Resistant University
http://depts.washington.edu/disaster/
University of Alaska, Fairbanks - Disaster Resistant University
http://www.safetyservices.uaf.edu/codesweb/DRU.htm
University of Utah
http://www.ehs.utah.edu/emergncy/index.htm
University of California, Berkeley
http://public-safety.berkeley.edu/oepweb/media/DRP2000.doc
University of Iowa - Critical Incident Response Plan
http://www.uiowa.edu/%7Epubsfty/dsp.htm
University of Illinois - Disaster Resources
http://www.ag.uiuc.edu/~disaster/
Massachusetts Institute of Technology - Business Continuity Planning
http://web.mit.edu/security/www/isorecov.htm
University of Minnesota - Developing a Plan for Operational Continuity
http://www.fpd.finop.umn.edu/groups/ppd/documents/policy/operations.cfm
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Society for College and University Planning Resource Center
http://207.75.155.148/plans
The following are additional plans or procedures, geared toward smaller colleges and universities.
Rollins College Hurricane Plan
http://www.rollins.edu/news/HurricanePlan.htm
Mount Holyoke College Emergency Procedures
http://www.mtholyoke.edu/offices/dps/emergency.shm
Emergency Planning For People With Disabilities
The Equal Employment Opportunity Commission's fact sheet addresses the interplay between privacy protections
in the Americans with Disabilities Act and employers' needs for information concerning employee physical
conditions that may require special arrangements.
http://www.eeoc.gov/facts/evacuation.html
Emergency Procedures for Employees with Disabilities in Office Occupancies
This resource is from the U.S. Fire Administration. To download a copy, type "disabilities" in the search box at the
top of the page.
http://www.usfa.fema.gov/usfapubs/pubs_main.cfm
Response and Recovery
Communication
Resource page from the Council for Advancement and Support of Education, centered on crisis communication.
http://www.case.org/september13/default.cfm
Human Resources
HR Responds to Terrorism: Resource Page from The Society for Human Resource Management
http://shrm.org/hrnews/articles/default.asp?page=terrorismpage.htm
National Committee for Employer Support of the Guard and Reserve (ESGR) resource page on National Guard
and Reservists rights
http://www.esgr.org/faqemployers.html
When Tragedy Strikes...What Your Workplace Can Do For People To Ease Pain and Encourage Hope
http://humanresources.about.com/library/weekly/aa091301a.htm
Employee Assistance Professionals Association
http://www.eap-association.org/index.html
U.S. Department of Justice Information on Responding to Hate Crimes and Bias-Motivated Incidents on College
and University Campuses
http://www.usdoj.gov/crs/pubs/campus.htm
Disaster Recovery Resources
Disaster Recovery Yellow Pages. This reference publication, compiled by the Building Owners and Managers
Association (BOMA), is designed to assist in putting your organization back together after a crisis. A nationwide
listing of over 2,000 vendors in over 180 categories such as drying and dehumidifying paper and microfilm records,
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smoke odor counteracting services, trauma counselors, emergency rental of computer equipment, etc.
http://www.boma.org/pubs/yellow.htm
Preparedness and Response for Libraries and Archives
Western New York Disaster Preparedness and Recovery Manual for Libraries and Archives
http://www.wnylrc.org/pub/disman.htm
Syracuse University Library
http://libwww.syr.edu/information/preservation/displan.htm
Stanford University - A comprehensive list of resources and links to disaster preparedness and response of paperbased materials.
http://palimpsest.stanford.edu/bytopic/disasters/
Departments of Education and Health and Human Services Responses to September 11 Terrorist Attacks
Recent Terrorist Attacks - Institutional Reporting Deadlines, September 2001
http://www.ifap.ed.gov/dpcletters/gen0112.html
Recent Terrorist Attacks - Relief for Borrowers in Title IV Programs, September 2001
http://www.ifap.ed.gov/dpcletters/gen0111.html
Recent Terrorist Attacks - Persons Affected by Military Mobilization, September 2001
http://www.ifap.ed.gov/dpcletters/GEN0113.html
Recent Terrorist Attacks - Relief for Participants in the Student Loan Programs Authorized Under Titles VII and VIII
of the Public Health Service Act, September 2001
http://bhpr.hrsa.gov/dsa/pm2001-3.htm
How to Respond to Anthrax Threats
Centers for Disease Control and Prevention Health Advisory
http://www.bt.cdc.gov/DocumentsApp/Anthrax/10312001/han51.asp
United States Postal Service Tips
http://www.usps.com/news/2001/press/mailsecurity/business.htm
Mitigation
Mitigation is the cornerstone of emergency management - it's the ongoing effort to lessen the impact disasters
have on people and businesses.
FEMA Publications on Mitigation
Planning for a Sustainable Future: the Link Between Hazard Mitigation and Livability (FEMA 364)
Rebuilding for a More Sustainable Future: An Operational Framework (FEMA 365)
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Aid for Victims of September 11 Attack
Scholarship Funds
Families of Freedom Scholarship Fund
The Fund will provide educational assistance for the children and spouses of those killed or permanently disabled
as a result of the terrorist attacks on September 11. The money will be distributed to financially needy applicants
for use at all types of postsecondary education institutions, including two- and four-year colleges, trade and
vocational schools.
http://www.familiesoffreedom.org
The American Council on Education and Harvard University have both pledged their support to the September 11
Families of Freedom Scholarship Fund.
http://www.acenet.edu/washington/letters/2001/09september/csfa.cfm
http://www.news.harvard.edu/specials/2001/scholarship/
List of Scholarship Funds Created for Victims of Terrorist Attack
The National Association of Student Financial Aid Administrators page lists scholarship funds created for the
victims, including corporate/organization and college-based programs.
http://www.nasfaa.org/publications/2001/nvictimscholarships092501.html
Business and Organization Aid
SAP Consulting Services
SAP Consulting Services is offering its consulting services free of charge to assist in restoring IT infrastructures of
organizations in New York City and Washington D.C. that were damaged in the recent terrorist attacks.
http://www.sap.com/company/press/press.asp?pressID=559
General Resources
FirstGov provides a comprehensive list of Federal Resources and Links in response to the September 11 attacks.
http://www.firstgov.gov/featured/usgresponse.html
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