Arlington
Community Resource Guide
2009 - 2010
My Own Directory
Child/Children’s School _____________________________________
Doctor ___________________________________________________
Hospital __________________________________________________
Dentist ___________________________________________________
Pharmacy _________________________________________________
Others ____________________________________________________
_____________________________________________________
_____________________________________________________
_____________________________________________________
Don’t forget to call us
if your child will be absent or late!
Arlington Creative Start
Phone: 781-648-0515
Fax: 781-648-2746
2
September 2009
Dear Parent/Guardian,
This resource guide is designed to help you obtain information and
locate resources in your community and surrounding towns and cities.
Please be aware that this list is updated yearly as resources can change
and new resources become available.
This guide is arranged in alphabetical categories for easy use. If you
have any questions or need further assistance please give us a call.
Thank you,
Kelly Curran, MSW, LCSW
Social Worker
3
Table of Contents
Adult Education ....................................................... Page 5
Child Care (including After-School Care) .............. Page 6
City or Town Office ................................................ Page 7
Clothing Assistance ................................................. Page 8
Crisis Hotlines ......................................................... Pages 9
Disabilities Services ................................................ Page 10
Domestic Violence .................................................. Page 11
Financial Assistance ................................................ Page 12
Food Assistance …………………………………....Page 13
Health………………………………………………Page 14
Housing Assistance ................................................. Page 15
Interpreter Services………………………………..Page 16
Jobs and Training .................................................... Page 17
Legal Aid ................................................................. Page 18
Mental Health/Counseling ....................................... Pages 19-20
Parenting .................................................................. Pages 21-22
Public Schools ......................................................... Page 23
Recreation ................................................................ Page 24
Substance Abuse ...................................................... Page 25
Transportation.......................................................... Page 26
Utilities .................................................................... Page 27
4
Adult Education
Arlington Community Education
Arlington High School
869 Mass Ave.
Arlington, MA 02476
Contact: Donna Eidson, Director
Phone Number: 781-316-3568
Website: www.arlingtoncommunityed.org
Provides classes on various topics for adults
and children, including an introduction to
computers and English as a second language
classes.
Cambridge Center for Adult Education
Various locations throughout Cambridge,
MA.
Phone Number: 617-547-6789
Website: www.ccae.org
Programs for people who want to explore
new educational areas and develop their
abilities, for personal and professional
reasons.
Power Program
Downtown Learning Center
25 Lexington Street
Waltham, MA 02154
Contact: Kathleen Chlapowski
Phone Number: 781-893-8050 x3160
Offers courses in English as a Second
Language, individual tutoring in English,
reading and GED.
Employment Resources, Inc.
125 Cambridge Park Drive
Cambridge, MA 02140
Contact: Kelly Gollobin
Phone Number: 617-494-1154
Website: www.employmentresourcesinc.org
Provides career services, such as workshops
and job fairs.
Bunker Hill Community College
250 New Rutherford Ave.
Boston, MA 02129
Phone Number: 617-288-2000
Website: www.bhcc.mass.edu
The college offers more than 65 associate
degree and certificate programs that prepare
students for successful employment.
Child Care
Resource and Referral Agency : Child
Care Resource Center (CCRC)
130 Bishop Allen Drive
Cambridge, MA 02139
Phone Number: 617-547-1063
Website: www.ccrcinc.org
Referrals to child care programs for the
communities of Arlington and Belmont
Fidelity House
25 Medford Street
Arlington, MA 02474
Phone Number: 781-648-2005
Websites: www.fidelityhouse.org
This community center offers licensed
programs throughout the school year,
available to children enrolled in grades K-6.
Provides full day programs for holidays,
vacation days, snow days and other noschool days. Music, sports, and art programs
are also offered.
Arlington Family Connection
Various locations throughout Arlington, MA
Website:
www.arlingtonfamilyconnection.org
Supports families with children under age 6.
Provides community resources, such as
parenting information, seminars, workshops,
drop-in playtime, and community assistance
programs.
**The Public Schools operate their own
after school programs out of some of the
elementary schools in Arlington. Contact
your neighborhood elementary school (see
page 22 for phone numbers) for information.
Arlington Boys & Girls Club – Kids Care
Club
60 Pond Lane
Arlington, MA 02474
Phone Number: 781-648-1617
Website: www.abgclub.org
Offers a licensed after school program for
children enrolled in grades K-5. They are
open from September to June and offer care
on school vacations and selected holidays.
6
City or Town Offices
Arlington Town Hall
730 Mass Ave.
Arlington, MA 02476
Phone Number: (781) 316-3000
Website: www.arlingtonma.gov
Arlington Recreation Department
422 Summer Street
Arlington, MA 02476
Phone number: (781) 316-3880
Website: www.arlingtonma.gov
Offers recreation scholarships for various
recreational programs for all ages.
Council on Aging
27 Maple Street
Arlington, MA 02476
Phone number: 781-316-3400
Website: www.arlingtonma.gov
Provides advocacy and support services to
Senior Citizens in Arlington.
Department of Health and Human
Services
27 Maple St., Ground Floor
Arlington, MA 02476
Phone Number: (781) 316-3250
Website: www.arlingtonma.gov
Provides safety net for those who are
experiencing difficulty in their lives and
need help. The agency also promotes the
health and well being of Arlington Citizens.
7
Clothing Assistance
Pink Dolly
8 Medford St.
Arlington, MA 02474
Phone Number: 781-646-7811
Resale clothing shop for children ages 0-8.
Harvest Food Pantry
459 Putnam Ave.
Cambridge, MA 02139
Phone Number: 617-252-0005 x308
Allows parents to purchase second-hand
clothes for 10 cents per item.
Salvation Army
Phone Number: 781-395-9783 (Somerville),
617-354-9159 (Cambridge)
Website: www.usc.salvationarmy.org
Arlington PTO Thrift Shop
175 Mass Ave. (Basement of Fox Library)
Arlington, MA 02474
Phone Number: 781-483-3433
Website: www.ptothriftshop.com
The Thrift Shop sells gently used clothing,
toys, books, house wares, small furniture,
baby equipment and more. All merchandise
in the store is donated.
Children’s Clothing Exchange
391 Evereteze Way
Cambridge, MA 02141
Phone Number: 617-576-0039
Website: www.solutionsatwork.org
Allows parents to recycle clothes their
children have outgrown and get clothes that
they can grow into. For every item you
bring in, you can take home something
new(er).
8
Crisis Hotlines
For Substance Abuse Hotlines, please see
Substance Abuse page.
AIDS Action Committee of Massachusetts
HIV/AIDS Information lines: 800-235-2331
Hepatitis hotline: 888-443-4372
Website: www.acc.org
Poison Control Center
Phone Number: 800-222-1222
Emergency advice about poisoning and
information on poisons.
SafeLink Domestic Violence Helpline
Phone Number: 800-992-2600
Referrals, peer support and information on
location and availability of shelters
Rape Crisis Hotline
Phone Number: 617-492-7273
REACH Beyond Domestic Violence
Phone Number: 800-899-4000
Buckle Up Hotline
Phone Number: 800-443-SAFE
Information on child safety and location of
car seat loan programs.
RESPOND, Inc.
Domestic Violence 24-hour information and
referral line
Phone Number: 617-623-5900
MA Childhood Lead Poisoning
Prevention Program (CLPPP)
Phone Number: 800-532-9571
Information about lead laws and consumer
rights.
Samaritans Suicide Prevention
24 Hour Hotline: 617-247-0220
Business Phone: 617-536-2460
Massachusetts Council on Compulsive
Gambling
24 Hour Helpline: 800-426-1234
Counseling and referrals for gamblers and
their families
Parents Helping Parents (PHP) Hotline
Phone Number: 800-882-1250
PHP Parental Stress Line
Phone Number: 800-632-8188
Confidential counseling and support for
parents
9
Disabilities Services
Arlington Disability Commission
20 Academy Street
Arlington, MA 02476
Phone Number: 781-316-3431
Website: www.arlingtonma.gov
Local disability information, services and
referral.
Thom Mystic Valley Early Intervention
10 J. Gill St.
Woburn, MA 01801
Phone Number: 781-932-2888
Website: www.thomchild.org
Early Intervention is a program for children
ages birth to three years who are delayed in
their development. Services include
evaluations, speech therapy, physical
therapy, occupational therapy,
developmental play therapy, family support.
Arlington Public Schools – Early
Education
Phone Number: 781-316-3698
Website: www.arlington.k12.ma.us
Assessment and programs for children with
special needs, ages 3 to 5 years.
Family Ties
Phone Number: 800-905-TIES (8437)
Website: www.massfamilyties.org
Support for families with children with
special needs
Disability Law Center
11 Beacon Street, Suite 925
Boston, MA 02108
Phone Number: 617-723-8455 or 800-8729992
Website: www.dlc-ma.org
Provide information, referral, technical
assistance and representation regarding legal
rights and services for people with
disabilities
Federation for Children with Special
Needs
1135 Tremont St.
Boston, MA 02120
Phone Number: 800-331-0688 or
617-236-7210
Website: www.fcsn.org
Advocacy and referrals for children with
special needs and their parents or guardians
10
Domestic Violence
For Domestic Violence Hotlines, please
see Crisis Hotlines, page 9.
Reach Beyond Domestic Violence
Phone Number: 800-899-4000 (Hotline)
Website: www.reachma.org
Provides 24 Hour Hotline, Emergency
Shelter, Legal Advocacy, and Support
Groups.
Arlington Youth Consultation Center
Whittemore Robbins House
670R Mass Ave.
Arlington, MA 02476
Phone Number: 781-316-3255
Website: www.arlingtonma.gov (click on
Department/Services, scroll down to and
click on Health and Human Services, and
click on Arlington Youth Services).
Provides individual and family counseling.
Includes a support group for women leaving
violent home situations
Casa Myrna Vasquez, Inc./Safelink
Phone Number: 1-800-992-2600
Website: www.casamyrna.org
A resource for all victims of domestic
violence: crisis intervention, safety planning,
support, information and referrals support
for friends of victims and emergency shelter.
Jane Doe, Inc.
Phone Number: 617-248-0922
Website: www.janedoe.org
On-line information/Resource guide for
domestic violence.
11
Financial Assistance
Department of Transitional Assistance
300 Ocean Ave
Revere, MA 02151
Phone Number: 781-286-7800
(Serving Arlington, Belmont, Lexington
families)
200 Pleasant St
Malden, MA 02148
Phone Number: 781-388-7300
(serving Burlington families)
Provides cash benefits to families who meet
financial guidelines.
12
Food Assistance
Arlington Food Pantry
Church of Our Savior
21 Marathon Street
Arlington, MA 02474
Phone Number: 781-316-2351
Website: www.arlingtonma.gov
Must be a resident of Arlington; no income
requirements.
SERVE New England
Phone Number: 888-742-7363
Website: www.servenewengland.org
Low cost food for those willing to do 2
hours of community service.
WIC- Women, Infants and Children’s
Program
Phone Numbers: 781-643-4507 and 800WIC-1007
Website: www.mass.gov (click on Resident,
click on Family then Food and Nutrition)
Provides nutritional and health education,
healthy food, and other services free of
charge to qualifying families. Available to
low-income pregnant women and children
0-5 years of age. Meets in Arlington every
Tuesday from 9 am to 5 pm at Alewife
Pediatrics.
United Way’s First Call for Help
Phone Number: 877-221-6277
Website: www.uwmb.org/firstcall.htm
Provides assistance with housing, food,
utilities, legal support and other basic needs.
Food Stamp Program
Department of Transitional Assistance
300 Ocean Ave
Revere, MA 02151
Phone Number: 781-286-7800
(Serving Arlington, Belmont, Lexington
families)
200 Pleasant St
Malden, MA 02148
Phone Number: 781-388-7300
Phone Number: 800-249-2007
Website: www.gettingfoodstamps.org
For low-income single people and families.
Project Bread Food Source Hotline
Phone Number: 800-645-8333
Website: www.projectbread.org
Referral to an emergency food pantry or
meal site.
13
Health
Massachusetts Dental Society
Phone Numbers: 800-342-8747
Website: www.massdental.org
Provides referrals to dentists and special
needs dentistry
Children’s Medical Security Plan
Phone Number: 800-531-2229
Website: www.mass.gov (click on Resident,
click on Health then Paying for Health Care)
Provides children and adolescents with
access to primary care and preventative
services.
Commonwealth Connector
Phone Number: 877-623-6765
Website: www.mahealthconnector.org
Connects MA residents with a variety of
insurance plans
Healthy Start
Phone Number: 800-841-2900
Website: www.mass.gov
Provides free insurance program for
pregnant, uninsured, low-income women.
Medicaid/MassHealth
Phone Number: 781-665-9993
Website: www.mass.gov/masshealth
Provides health insurance for eligible
families
Network Health
Phone Number: 888-257-1985
Website: www.network-health.org
Provides health insurance for low-income
families.
14
Housing Assistance
Housing Corporation of Arlington
20 Academy St.
Arlington, MA 02476
Phone Number: 781-316-3429
Website: www.housingcoportation.org
Provides income eligible families with
affordable housing; Provides financial
assistance to eligible families at risk of
facing homelessness.
Arlington Housing Association
Phone Number: 781-316-3091
Provides affordable housing for Arlington
Residents.
Arlington Housing Authority
4 Winslow Street
Arlington, MA 02474
Phone Number: 781-646-3400
Website: www.arlingtonhousing.org
Provides subsidized housing for elderly,
low-income families and disabled persons.
Mass Housing and Shelter Alliance
Phone Number: 617-367-6447
Website: www.mhsa.net
Bristol Housing
300 Melody Street
Waltham, MA 02450
Phone Number: 781-891-9510
Assists families at risk of homelessness.
Medford Family Life
2 Central Ave.
Medford, MA 02155
Phone Number: 781-391-9116
Provides long term housing, individual case
management, community based services,
and life skills programs.
Emergency Shelter Commission
Phone Number: 617-635-4507
Website: www.cityofboston.gov/shelter
Resources for services and housing for
homeless persons.
Solutions at Work
PO Box 391349
Cambridge, MA 02139
Phone Number: 617-492-0300
Website: www.solutionsatwork.org
Helps people transition out of homelessness
by providing services such as the Children’s
Clothing Exchange, access to the internet to
help with job searches, adult clothing for job
interviews, and a low-cost moving service.
First Call for Help
Phone Number: 800-231-4377
Website: www.uwmb.org/firstcall.htm
Help with housing, food, utilities, legal
support and other basic needs.
15
Interpreter Services
Catholic Charities – Community
Interpreter Services (CIS)
Arlington Creative Start will contact CIS for
any family requesting interpreter services
for families speaking limited English. CIS
provides professional interpreters in over 70
languages in order for families to access
critical legal, health, and human services in
their primary language.
MA Commission for the Deaf and Hard
of Hearing
Interpreter/CART Referral Services
150 Mt. Vernon St., 5th Floor
Boston, MA 02125
617-740-1600 Voice
617-740-1700 TTY
Provides translation services to the deaf,
deaf-blind, late deafened, and hard of
hearing.
16
Jobs and Training
Cambridge Center for Adult Education
Various locations throughout Cambridge,
MA.
Phone Number: 617-547-6789
Website: www.ccae.org
Programs for people who want to explore
new educational areas and develop their
abilities, for personal and professional
reasons.
Labor and Workforce Development
Phone Number: 617-626-6560
Website: www.mass.gov/dwd
Information on the unemployment insurance
program, how to file for benefits, and how to
obtain job search and retraining assistance.
Employment Resources, Inc.
125 Cambridge Park Drive
Cambridge, MA 02140
Contact: Kelly Gollobin
Phone Number: 617-494-1154
Website: www.employmentresourcesinc.org
Provides career services, such as workshops
and job fairs.
Power Program
Downtown Learning Center
25 Lexington Street
Waltham, MA 02154
Contact: Kathleen Chlapowski
Phone Number: 781-893-8050 x3160
Offers courses in English as a Second
Language, individual tutoring in English,
reading and GED.
17
Legal Aid
First Call for Help
Phone Number: 800-231-4377
Website: www.uwmb.org/firstcall.htm
Help with housing, food, utilities, legal
support and other basic needs.
Legal Advocacy Resource Center
Phone Number: 617-603-1700
Website: www.larcma.org
Provides free legal assistance on housing,
family law, public benefits, employment
issues, and consumer issues.
Centro Presente
54 Essex Street
Cambridge, MA 02139
Phone Number: 617-497-9080
Website: www.cpresente.org
Provides ESL, literacy, and citizenship
classes, as well as legal services, for Central
and Latin American immigrants.
Massachusetts Bar Association
20 West Street
Boston, MA 02111
Phone Number: 617-338-0500
Website: www.massbar.org
Referrals to legal aid programs and services
Greater Boston Legal Services
197 Friend Street
Boston, MA 02114
Phone Number: 800-323-3205
Website: www.gbls.org
Provides free civil legal assistance to lowincome families.
Massachusetts Child Support
Enforcement
PO Box 55144
Boston, MA 02205
Phone Number: 800-332-2733
Website: www.mass.gov/dor
Information on child support laws, filing
claims and help with a specific case
Harvard Legal Aid Bureau
23 Everett Street, First Floor
Cambridge, MA 02138
Phone Number: 617-495-4408
Website:
www.law.harvard.edu/students/orgs/hlab
Free legal services about housing, benefits
and family law
18
Mental Health/Counseling
Gamblers’ Anonymous
Multiple locations.
Phone Number: 617-338-6020
Website: www.gamblersanonymous.org
Provides ongoing support system for people
recovering from gambling addictions.
Arlington Youth Consultation Center
Whittemore Robbins House
670R Mass Ave.
Arlington, MA 02476
Phone Number: 781-316-3255
Website: www.arlingtonma.gov
Provides individual and family counseling.
Includes a support group for women leaving
violent home situations
Massachusetts Council on Compulsive
Gambling
190 High Street, Suite 5
Boston, MA 02110
Phone Number: 617-426-4554
24 Hour Helpline: 800-426-1234
Website:
www.masscompulsivegambling.org
Counseling and referrals for gamblers and
their families
Children’s Charter, Inc. Trauma Clinic
77 Rumford Ave
Waltham, MA 02453
Phone Number: 781-894-4307
Services offered for victims of trauma and
their families.
The Children’s Room - Center for
Grieving Room Center for Children and
Teenagers, Inc.
1210 Mass Ave
Arlington, MA 02476
Phone Number: 781-641-4741
Website: www.childrensroom.org
Support center for families with children
grieving the death of a loved friend or
relative. Support groups for ages 3-5, 6-11,
teens, and caregivers.
Massachusetts Eating Disorders
Association, Inc. (MEDA)
92 Pearl Street
Newton, MA 02458
Phone Number: 617-558-1881
Website: www.medainc.org
Professional staff providing consultation,
support and therapy to individuals
recovering from eating disorders.
South Cove Community Health Center
Multiple locations.
Phone Number: 617-521-6700
Website: www.scchc.org
Counseling services provided in Japanese,
Cantonese, Vietnamese, Khamir, Mandarin.
Services include mental health, social
services, community health and family life
center.
Department of Mental Health (DMH)
20 Academy Street, Suite 304
Arlington, MA 02474
Phone Number: 781-641-8100 (Arlington
Office)
Website: www.mass.gov/dmh
Provides clinical, rehabilitative and
supportive services for individuals with
serious mental illness/emotional
disturbances.
19
Wayside Youth and Family Support
Network
Multiple locations.
Central Intake number: 1-800-4WAYSIDE
Website: www.waysideyouth.org
Offers a full range of mental health and
substance abuse services for children,
adolescents, adults, couples, and families
including diagnostic assessments,
psychological evaluation, medication
evaluation and treatment, on-call emergency
services, substance abuse
evaluation/treatment and individual, group
and family therapy.
20
Family/Parent Support
Parenting Resource Associates – PACES
Program (Parenting Coaching, Education
and Support.)
4 Militia Drive, Suite 7
Lexington, MA 02421
Phone Number: 781-862-4446
Website:
www.parentingresourceassociates.org
Offers parenting education and support
groups.
Department of Children and Families
Mystic Street
Arlington, MA 02747
781-641-8500
Provides support services to children and
their families to prevent neglect and abuse.
Offers a 24 hour hot line for child abuse and
neglect.
Fenway Community Health: LGBT
Family and Parenting Services
7 Haviland Street
Boston, MA 02115
Contact: Liz Coolidge
Phone Number: 617-267-0900
Information, resources, activities and
support for gay and lesbian parents and their
children
Big Brothers Big Sisters Massachusetts
Bay
75 Federal Street, 5th Floor
Boston, MA 02110
Phone Number: 617-542-9090
Website: www.bbmb.org
Matches volunteer mentors with boys and
girls 7-14 years old
Families First Parenting Programs
99 Bishop Richard Allen Drive
Cambridge, MA 02139
Phone Number: 617-868-7687
Website: www.families-first.org
Parenting education and support through
seminars, workshops and consultations.
Big Sister Association of Greater Boston
161 Mass Ave
Boston, MA 02115
Phone Number: 617-236-8060
Website: www.bigsister.org
Matches women volunteer mentors with
girls’ 7-15 years old
Family Ties
Phone Number: 800-905-TIES (8437)
Website: www.massfamilyties.org
Support for families with children with
special needs
21
Grandparents Raising Grandchildren
Website:
www.USA.gov/topics/grandparents.shtml
Massachusetts Mothers of Twins
Association
Multiple locations/local clubs.
Phone Number: 781-646-TWIN
Website: www.mmota.org
Offers support to parents raising multiple
birth children.
Mothers & More
Multiple locations.
Mothers & More is a non-profit organization
dedicated to improving the lives of mothers
through support, education and advocacy.
Offers monthly meetings and a variety of
quality events for Moms and their families.
Phone Number: 866-281-6961 (for general
information and questions)
Website: www.mothersandmore.org
Parents Helping Parents
Phone Numbers:
800-632-8188 (parental stress line)
800-882-1250 (support groups)
Website: www.parentshelpingparents.org
Telephone counseling and referrals to
confidential support groups for parents
22
Public Schools
Arlington Schools:
Brackett Elementary School
66 Eastern Ave.
(781) 316-3702
Principal: Stephanie Zerchykov
Thompson Elementary School
60N. Union Street
(781) 316-3768
Principal: Sheri Donovan
Bishop Elementary School
25 Columbia Road
(781) 316-3792
Principal: Steve Carme
Ottoson Middle School
63 Acton Street
(781) 316-3745
Principal: Tim Ruggere
Dallin Elementary School
185 Florence Ave.
(781) 316-3730
Principal: Tara Rossi
Arlington High School
869 Mass Ave.
(781) 316-3594
Principal: Charles Skidmore
Hardy Elementary School
52 Lake Street
(781) 316-3782
Principal: Deborah D’Amico
Website: www.arlington.k12.ma.us
Interim Superintendent: Kathleen Bodie
(781) 316-3501
Pierce Elementary School
85 Park Ave.
(781) 316-3736
Principal: Robert Penta
Stratton Elementary School
180 Mountain Ave.
(781) 316-3760
Principal: Alan Brown
23
Recreation
Robbins Library
700 Mass Ave.
Arlington, MA 02476
Phone Number: 781-316-3200
Website: www.robbinslibrary.org
Excellent resource for community groups
that support families and children.
Belmont KidSpace
Payson Park Church
365 Belmont Street
Belmont, MA 02478
Website: www.belmontkidspace.org
An indoor play space for kids 5 and under.
There is a $3 entrance fee.
Arlington Boys and Girls Club
60 Pond Lane
Arlington, MA
Phone Number: 781-648-1617
Website: www.abgclub.org
Offers recreation scholarships for various
sports classes. Includes swimming classes.
Children’s Museum Museum of Science
Phone Number:
Phone Number:
617-426-0855
617-723-2500
Arlington Children’s Theater
PO Box 1076
Arlington, MA
Contact: Colleen Rua
Phone Number: 781-874-9841
Website: act.arlington.ma.us
A positive theatrical experience for children
ages 5-18.
Arlington Recreation Department
422 Summer Street
Arlington, MA
Phone Number: 781-316-3880
Website: www.arlingtonma.gov
Offers recreation scholarships for various
recreational programs for all ages.
24
Curious Creatures
Kids Zoo
Phone Number:
978-537-5518
New England
Aquarium
Phone Number:
617-973-5200
Drumlin Farms
Phone Number:
781-259-9807
Stone Zoo
Phone Number:
617-541-5466
Substance Abuse
Alcoholics Anonymous (AA)
Multiple locations.
Phone Number: 617-426-9444
Website: www.aaboston.org
Provides ongoing support system for
recovering alcoholics.
Wayside Youth and Family Support
Network
Multiple locations.
Central Intake number: 1-800-4WAYSIDE
Website: www.waysideyouth.org
Offers a full range of mental health and
substance abuse services for children,
adolescents, adults, couples, and families
including diagnostic assessments,
psychological evaluation, medication
evaluation and treatment, on-call emergency
services, substance abuse
evaluation/treatment and individual, group
and family therapy.
Al-Anon/Alateen
Multiple locations.
Phone Number: 508-366-0556
Website: www.ma-al-anon-alateen.org
Support for family members affected by
alcoholism or other substance abuse.
Narcotics Anonymous (NA)
Phone Number: 866-624-3578
Website: www.newenglandna.org
Provides ongoing support system for
recovering drug addicts.
Helpline (Massachusetts Substance Abuse
Information and Education)
Phone Number: 800-327-5050
Website: www.helpline-online.com
Provides free and confidential information
and referral for alcohol and other drug abuse
problems and related concerns.
25
Transportation
MBTA
Phone Number:
800-392-6100 (Route/Schedule Info)
617-222-5000 (Main Switchboard)
Website: www.mbta.com
Public transportation.
Reduced fees are offered for patrons who
meet certain eligibility requirements.
Arlex Taxi Corporation of Lexington
(Yellow Cab)
Depot Square
Lexington, MA 02420
Phone Number: 781-862-4601
26
Utilities
Arlington Assistance Program
Phone Number: 781-316-3250
Website: www.arlingtonma.gov (click on
Department, scroll down to and click on
Health & Human Services, and scroll to
Arlington Assistance Program)
Financial assistance mainly used to
subsidize utilities and back up fuel
assistance.
NSTAR
Phone Number: 800-592-2000
Website: www.nstaronline.com
Protection against electricity or gas shut-off
due to overdue electric/gas bills. Eligibility
requirements.
United Way
Phone Number: 800-231-4377
Website: www.uwmb.org
Help with housing, food, utilities, legal
support and other basic needs.
Cold Relief
Phone Number: 800-632-8175 (Energy
Assistance Program)
866-ENERGY7 (Winter
Heating Helpline)
Financial aid for heat
Verizon
Phone Number: 800-870-9999
Provides customer assistance programs
designed to make telephone services more
affordable for MA residents with limited
income.
Good Neighbor Fund – Salvation Army
Phone Number: 800-334-3047
Website: www.magoodneighbor.org
One-time help with utility expenses.
Mass Energy
Phone Number: 800-287-3950
Website: www.massenergy.com
For low annual fee, reduces heat, gas and
electric costs.
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